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Wening Patmi Rahayu
Universitas Negeri Malang
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THE EFFECTS OF JOB INSECURITY AND JOB STRESS ON BURNOUT: THE MEDIATING ROLE OF WORKLOAD AMONG EMPLOYEES OF STONE-PROCESSING SMES IN GAMPING VILLAGE, CAMPURDARAT DISTRICT, TULUNGAGUNG Aisya Ramadhani Eka Aprildianti; Budi Eko Soetjipto; Wening Patmi Rahayu
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 5 No. 7 (2026): JUNE
Publisher : RADJA PUBLIKA

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The stone-processing industry is characterized by physically demanding tasks, time pressure, occupational safety risks, production targets, and unstable market demand. This configuration may intensify employees’ job insecurity, stress, workload, and burnout. This study examines the effects of job insecurity and job stress on burnout, both directly and indirectly through workload as a mediating variable. An explanatory quantitative design was employed through a survey of 180 employees working in stone-processing SMEs in Gamping Village, Campurdarat District, Tulungagung. Data were collected using a Likert-scale questionnaire and analyzed through partial least squares structural equation modeling (PLS-SEM). The results indicate that job insecurity has no significant direct effect on burnout (β = 0.004; p = 0.949). Job stress likewise does not directly predict burnout (β = 0.067; p = 0.502). In contrast, job insecurity positively affects workload (β = 0.118; p = 0.047), while job stress exerts a substantially stronger effect on workload (β = 0.633; p < 0.001). Workload significantly increases burnout (β = 0.614; p < 0.001). The indirect-effect analysis identifies workload as a full mediator in the relationship between job insecurity and burnout (β = 0.073; p = 0.048), as well as between job stress and burnout (β = 0.389; p < 0.001). These findings extend the application of Job Demands–Resources theory by positioning workload as the central mechanism through which psychological pressures are transformed into occupational burnout in a labor-intensive industrial setting.
THE EFFECT OF FLEXIBLE WORK ARRANGEMENTS AND WORK-LIFE BALANCE ON INTENTION TO STAY: THE MEDIATING ROLE OF JOB SATISFACTION AND THE MODERATING ROLE OF PERCEIVED SUPERVISOR SUPPORT AMONG SALES EMPLOYEES OF AUTHORIZED CAR DEALERS IN MALANG CITY Dewi Ayu Dyah Ningrum; Budi Eko Soetjipto; Wening Patmi Rahayu
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 5 No. 9 (2026): AUGUST
Publisher : RADJA PUBLIKA

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Sales employee retention constitutes a strategic concern in the automotive industry because sales work is characterized by demanding targets, commission-based earnings, intensive mobility, and relatively unpredictable working hours. This study examines the effects of flexible work arrangements and work-life balance on employees’ intention to stay, investigates the mediating role of job satisfaction, and assesses the moderating effect of perceived supervisor support. An explanatory quantitative approach with a survey design was employed. The population comprised 336 sales employees working for authorized car dealerships in Malang City. Using non-probability purposive sampling, 179 valid responses were obtained. Data were collected through a five-point Likert-scale questionnaire and analyzed using Partial Least Squares–Structural Equation Modeling with SmartPLS 4.0. The results indicate that flexible work arrangements do not significantly affect job satisfaction, although they exert a positive effect on intention to stay. Work-life balance positively influences both job satisfaction and intention to stay, while job satisfaction significantly strengthens employees’ willingness to remain with their current organizations. The indirect-effect analysis reveals that job satisfaction does not mediate the relationship between flexible work arrangements and intention to stay. In contrast, it partially mediates the effect of work-life balance on intention to stay. The interaction tests further demonstrate that perceived supervisor support does not moderate the effects of flexible work arrangements, work-life balance, or job satisfaction on intention to stay. These findings suggest that work–life balance and job satisfaction constitute more substantial retention mechanisms, whereas flexible work arrangements primarily operate as instrumental job resources that facilitate the execution of sales responsibilities.
Co-Authors Abel Widi Astuti Adinda Marcelliantika Agnesia, Rila Ayu Agung Winarno Agus Hermawan Agus Hermawan Agustin, Resty Aida Dwipriwanti Aisya Ramadhani Eka Aprildianti Aisyah Asri Nurrahma Akh. Fawaid Alby Aruna Alfina Nur Jannah Amaliyah, Khoirotul Andaryanto Andi Basuki, Andi Andi Wisnu Murti Andy Chandra Pramana Andy Prasetyo Wati Andy Prasetyo Wati Andy Prasetyo Wati Andy Prasetyowati ANGGA MARTHA MAHENDRA, ANGGA Anita Kusuma Wardani Antara, Radittya Mahasputra Ar-Rasyi, Hasna Hamida Alifia Artino, Bhernanda Tri Mulia Aziza Putri Arumsari, Oktaviani Putri Dita Aruna, Alby Asep Dana Saputra Asrizal Atma Wijaya, Ginanjar Aulia Ramadhani A’rasy Fahrullah Bambang Banu Siswoyo Bambang Sugeng Bilqis Nabila Istiqlaliani Bintang Permata Putri Budi Eko Soetjipto Budiono , Sunarto Cecilia Indah Hapsari Cyndy Novi Octavia Damayanti, Vidya Dede Rusmana Desi Anggarwati Desi Anggrianto - Devi, Shinta Prasetia Dewi Ayu Dyah Ningrum Dewi Sinta Puspitasari Dewi, Titis Shinta Dida Maulidya Al Afshana Didik Indratno Dinda Syafitri Djoko Dwi Kusumajanto Djoko, Sunarti Doni Erfianto Dwi rahayu Dynda Prista Eka Putri Surya Eni Noviani Eni Susilowati Erlina Puspita Istikomah Ery Tri Djatmika RWW Eva Rosita Dewi Evi Suwarni, Evi Farel Ilham Pamungkas Farij Ibadil Maula Fathonah, Sastiana Mandasari Fatmala, Fila Dia Ayu Feri Andika Prasetya Fika Dwi Rahmania Firzon Ainur Roziqin, Mohamad Fitriani Fuad Abdul Fattah Giarti Ningsih Gilang Permatasari, Trivena Hamdani Hamdani Hamdani, Umar Haniatur Rofiqoh Umar Hanik Munaddifah Haribowo, Siget Fitrianto Havisfal Alviansyah Heri Heri, Heri Heri Praktikto Heri Pratikto Hidayatin Hidayatin Hilwa Rohmahdiniyah Nur Azizah Huda, Achmad Nuril I Nyoman Suputra Ibrahim, Muhammad Maulana Ilmiana Evrilianti Imanda Nashoikha Dinniyah Indarwati, Rila Ayu Agnes Intan Umull Magfira Sary Iriaji Jamaluddin Jamaluddin Jamaluddin Jamaluddin Kevin Ghulaman Silmi Kevin Novantiko Khoirul Ilmiati Khusnia, Rif’atul Kiki Zilfia Auliatul Maurisa Kristianingsih, yuyun Kukuh Handojo Kukuh Judy Handojo Kuncoro Aprilia Hikmawati Lili Purwanitasari Lina Budiarti Ludi Wishnu Wardana M. Yogi Riyantama Isjoni Madziatul Churiyah Mahardhika, Early Harison Manus, Victorio Chipta Gregory Marcelliantika, Adinda Marna, Jean Elikal Martha, Jefry Aulia Maulia, Danis Mega Noerman Ningtyas Mentari Ritonga Mohammad Hari Mohammad Hari, Mohammad Mohammad Zaenal Abidin Muaddab, Hafis Mubarok, Dimas Hamdan Muchamad Rizky Fauzi Mufid Andrianata Muh K Bonesaputra Rukman Muhammad Naufal Aulia Maulana Muhammad Rivai Muhammad Vicky Zulfikar Mujiyanti, Sri Ayudha Nabilah, Zahidah Ismah Nahdi, Moehammad Robith Nasikh Natasya Ika Suryaningsih Ningsih, Giarti NORIDA CANDA SAKTI Novita Ika Fitriani Novitasari, Anindita Trinura Nur Ayu Dela Pramesti Nur Hidayatul Istiqomah Nur Hidayatul Istiqomah Nurul Farida Nurul Hidayati Nynys Khoirun Nisa’ Pandu Yudi Putra Pangestu, Witjaksono Adi Prabowo, Andri Eko Prabowo, Stanley Prasetyo, Abdul Rahman Prayitno, Reza Dwi Purnomo Purwanto, Sandi Puspitasari, Ranny Fitria Putri Rahmayanti Putri Surya, Eka Rachmad Hidayat Rachmad Hidayat Rachman, Tutut Arif Raisa Fitri Ramadhani, Bima Rani Julia Pratiwi Raya Sulistyowati Regita Niken Ashari Rendika Vhalery Rianzah Munawaroh Rila Ayu Agnes Indarwati Rizkita, Marsya Aulia Rizky Fahmi Saputra Roziqin, Mohamad Firzon Ainur RR. Ella Evrita Hestiandari Rr. Suci Palasari Rudi, Jupensius Rully Wiliandri Salsa Rahmawati Saputri Salsa Rahmawati Saputri Sarah Sakiran Salsabila Sari, Risca Kurnia Satia Nur Maharani Satria Putra Utama Selviani Putri Anggia Septia Anggi Saputri Septiawan, Bambang Shafa' Annisa Puspasari Shahrul Dwi Ananta Shendy Andrie Wijaya Siti Ulfatul Faizah Siti Ulfatul Faizah Siti Zumroh Sri Umi Mintarti Sriyani Mentari Sudarmiatin Sulikah Sulikah Sulistiyani, Sulistiyani Sunandes, Aris Sunyoto, Agus Bambang Suprayitno, Hery Surasak Jamnongsarn Surya, Eka Putri Suyowanto, Suyowanto Syahrul Munir Tisa Reta Vianda Tisa Reta Vianda Titis Shinta Dhewi, Titis Tri Kurniawati Trivena Gilang Permatasari Umagapi, Dara Anindya Putri Umatin, Choiru Uswatun Hasanah Utami, Rizki Amalia Vica Vekyana Sagita Wahyu Dede Gustiawan Wardha Nilawati Wardhana, Ludi Wishnu Wibowo, IG. Jarot Febri Setyo Widyaningrum, Santi Wijaya, Ginanjar Atma Wilyan Adiasari Winda Purwaning Suhairiya Yasari, Niluh Komang Kusuma Yenni Artati Yogatama, Ahmad Nizar Yohanes Wibisono Yosi Mariana Yuhendri L V Yusnita Wardani Yusuf Purwanto Zumroh, Siti Zutiasari, Ika