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PENGARUH STRATEGI PEMASARAN RELASIONAL TERHADAP LOYALITAS KONSUMEN PADA (PPJK) PERUSAHAAN PENGURUS JASA KEPABEANAN PT. JASA MUTIARA SAMUDRA PEKANBARU Yusriadi, Yusriadi
Eko dan Bisnis: Riau Economic and Business Review Vol. 9 No. 2 (2018)
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/jeb.v9i2.26

Abstract

This research is meant to analyze and to test the influence of trustt, familiarity and professional awareness to the customer loyalty at PT. Jasa Mutiara Samudra. The sample collection technique has been done by using purposive sampling and the data analysis technique has been done by using multiple linear regressions and the samples are 31 corporate. The result of this research shows that trust and familiarity has negative and significant effect on customer loyalty. While professional awareness have positive and significant impact on customer loyalty. The suggestions in this study the company should be able to maintain and improve the implementation of relationship marketing on the dimension of professional awareness and make improvements in terms of relationship marketing strategies on dimensions of trust and familiarity
PENGARUH LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN PT. KOEBOERAYA BANGUN PERKASA KOTA PEKANBARU Yusriadi, Yusriadi
Eko dan Bisnis: Riau Economic and Business Review Vol. 10 No. 1 (2019)
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/jeb.v10i1.192

Abstract

Penelitian bertujuan untuk mengetahui pengaruh lingkungan kerja terhadap kinerja karyawan di PT. Koeboeraya Bangun Perkasa Kota Pekanbaru. Adapun jumlah responden dalam penelitian ini sebanyak 33 orang yang merupakan seluruh pegawai karyawan PT. Koeboeraya Bangun Perkasa Kota Pekanbaru. Dengan menggunakan analisis regresi sederhana hasilnya lingkungan kerja berpengaruh secara signifikan terhadap kinerja dimana hasil uji t nya, t hitung sebesar (5,772) lebih besar nilai t tabel (2,03951) dengan tingkat signifikan 0,000 < 0,050. Adapaun nilai R square nya sebesar 0,518 artinya lingkungan kerja menyumbangkan sebesar 51,8 % terhadap kinerja karaywan, sedangkan 48,2 % di pengaruhi oleh faktor lain
PERANAN DEPARTEMENT HUMAN RESOURCE DEVELOPMENT (HRD) DALAM UPAYA MENINGKATAN KOMPETENSI PEGAWAI DI SAAT PANDEMIC COVID-19 DAN ERA NEW NORMAL PADA ORGANISASI PERUSAHAAN Yusriadi, Yusriadi
Eko dan Bisnis: Riau Economic and Business Review Vol. 12 No. 4 (2021): Dinamika Kinerja, Pelatihan, dan Kepuasan Pelanggan di Era New Normal
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/jeb.v12i4.358

Abstract

The impact of the Covid-19 pandemic has affected all sectors of human life, especially the economic sector. The company organization as the main support for the economic sector must quickly respond to this condition. The Human Resources Department (HRD) as the division that manages human resources (HR) in corporate organizations has a very strategic role in efforts to maintain and improve employee competence so that the company can survive. Therefore, this article aims to obtain the necessary knowledge comprehensively related to the role and strategy of the Department of Human Resource Development (HRD) in an effort to increase employee competence during the COVID-19 pandemic and the new normal era in corporate organizations. This research method uses descriptive qualitative method with the type of library research (library research)
KAJIAN IMPLEMENTASI OUTBOUND MANAGEMENT TRAINING DALAM UPAYA PENINGKATAN SOFT SKILLS APARATUR SIPIL NEGARA (ASN) DI KOTA PEKANBARU Yusriadi, Yusriadi
Eko dan Bisnis: Riau Economic and Business Review Vol. 13 No. 3 (2022): Manajemen Kinerja dan Pola Konsumsi Merek: Perspektif Multisektor di Riau
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/jeb.v13i3.392

Abstract

One of the training methods that can improve employee soft skills is Outbound Management Training (OMT). Outbound management training is a training program that is generally known as an alternative method of similar training using indoor media. The research was conducted on the State Civil Apparatus (ASN) in Pekanbaru City where in every year before the Covid 19 pandemic, almost most of the ASN in Pekanbaru city through Local Government Organizations (OPD) participated in outbound management training activities. This study uses a qualitative descriptive approach to phenomenology. Descriptive approach can be interpreted as a problem solving procedure that is investigated by describing or describing the state of the subject or object of research (people, institutions and society) at the present time based on the facts that appear and as they are. The results of this study are the correct and effective implementation of outbound management training will be able to improve the soft skills of participants, especially in the aspects of intrapersonal skills and interpersonal skills
Analisis Karakter, Kerja Sama Dan Kompetensi Guru/Fasilitator Sekolah Alam Ar Ruhama Pekanbaru Yusriadi, Yusriadi
Eko dan Bisnis: Riau Economic and Business Review Vol. 14 No. 2 (2023): Determinasi Kinerja dan Kepuasan Kerja dalam Berbagai Konteks Organisasi
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/jeb.v14i2.423

Abstract

This study aims to provide an overview of the Analysis of Character, Collaboration, and Competence of Teachers/Facilitators at Ar Ruhama Natural School in Pekanbaru City. The research method employed a quantitative approach with a descriptive design. Data collection was conducted using questionnaires, and data analysis was performed using descriptive analysis in the form of frequency tables. The findings of this study indicate that the teachers/facilitators at Ar Ruhama Natural School in Pekanbaru demonstrate good daily behavioral characteristics, exhibit proficient collaboration skills, and possess a high level of competence.
Analisis Strategi Relationship Marketing Pada Dimensi Social Benefit Pt. Bank Pembiayaan Rakyat Syariah (BPRS) Berkah Dana Fadhlillah Kabupaten Kampar Yusriadi, Yusriadi
Eko dan Bisnis: Riau Economic and Business Review Vol. 14 No. 3 (2023): Kualitas Pelayanan, Kompetensi, dan Kinerja: Perspektif Manajemen Sumber Daya
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/jeb.v14i3.431

Abstract

This research aims to analyze Relationship Marketing Strategy in the Social Benefit dimension of PT. Sharia People's Financing Bank (BPRS) Berkah Dana Fadhlillah Kampar Regency. With a total of 140 respondents, through descriptive analysis the results of the application of relationship marketing strategies in the social benefit dimension were high with an average score of 4.31 with the highest score being 4.46 with the statement "employees show a friendly attitude, smile and say their name." when serving customers” and the lowest with a score of 3.95 with the statement “employees serve customers well
Co-Authors A. Khairinisa, Miski A.A. Ketut Agung Cahyawan W Abdul Rahman Adam, Aisyah Azhar Ade Fazliana Mantika Agus Syahrani Agustinus Widodo Akhmad Khumaidi Alowisya Futwembun Alwiyah Mukaddas Alwiyah Mukaddas Amal, Citra Amalia amelia rumi, amelia Amri, Faizal Ana Silviana Anak Agung Istri Sri Wiadnyani Anderbeck, Karl Andi Alfianto Andi Mustika Andi Nuddin Andi Ratihsekarningrum Siradje Apriyana Soputra Aqdar Fitrah, Muhammad Ardiansah, Ardiansah Ari Prabowo Arminas, Arminas Armini Syamsidi Asfar, Dedy Ari Asriana Sultan Asty Ivon Samaliwu Asyura, Putri Azzahra, Najwa Salsabilla Bakhrul Amal, Bakhrul Birdayanthi, Birdayanthi Buti, Sri Cristadeolia Oktaviani Cristadeolia Oktaviani, Cristadeolia David Pakaya Desa, Susilo Sudarman Deviana, Alda Didi Darmadi, Didi Dilla Aldilla Dinda Rahmiyati Dwi Lestari Handayani Dytha Okvhyanitha Evi Sulastri Fatruhrrosi, Fathurrosi Febry Astuti Abu Fina Ulviani Finta Amalinda Friskilla Friskilla Gugun Gunawan Haryanto Atmowardoyo, Haryanto Hasniar Hasniar Hasriyanti, Nunik Heni Pujiastuti Hermansyah Hermansyah Hidayat, Novit Idrus, Irnawaty Ika Olivia Borman Ikmal, Ikmal Imron Muttaqin, Imron Ince Agus Nurcholis Ingrid Faustine Iskandar Sulaiman, Iskandar Ismail, Nur Afia Jamaluddin Jamaluddin Jamaluddin Jamaluddin Janes Krisly Jessica Jessica Joko Tri Haryanto Joni Iskandar, Joni Joni Tandi, Joni Juniawati Kartini Kartini Khaerunnisa, Munira Khairizzaman Khairizzaman Khildah Khaerati Klerensia Defneir Titing Lestari, Sri Ayu lubis, kartika sari M Sulaiman Zubair M Yusuf Mansur Mansur Mega Fia Lestari Miftahul Jannah Misnawati Misnawati Moh. Rifki Muhamad Rinaldhi Tandah Muhammad Faisal Muhammad Muhammad Muhammad Rinaldhi Tandah Muhammad Sulaiman Zubair Munawar Munawar Mustolehudin Mustolehudin Muthi’ah H Z Mutiani, Santi Nandiska Maladjili Natasya, Putri Nela Sharon Nelly Mujahidah Norawati, Suarni Nordin, Zaimuariffudin Shukri Novianti Batti Novita Christiana Ponganan Nufiar Nufiar Nuha, Jumrotin Nur Amri, Azhari Nur Fuady, Muhammad Ikram Nur Hamzah Nurhajawarsi Nurhalifah Ibrahim Nurlaila Ramadhani Nuur Aanisah Paddiyatu, Nurhikmah Padhlun A Jerni Papriani, Nada Pertiwi Pebrianti Pebrianti Pohan, Yuli Arnida Pramita Putri Pramita Putri Purwanti, Rani Ramadhani, Nurlaila Ririen Hardani Ritha Pratiwi Rochaeti , Nur Ruslan, Ismail Sahabuddin Latif, Sahabuddin Saipul Maulana Salawali, Rismul Trianto Seprililianti Seprililianti Serli, Serli Setyaningrum, Saumi Shin, Chong Shobikah, Nanik Shukri bin Nordin, Zaimuarifuddin Siti Nurhafsah Sri Sulistiana Suhaeni Zainuddin Suherman, Suherman Syahsudarmi, Siti Syarifuddin, Nuryani Syariful Anam Tamba, Nesli Towolioe, Sherly Tri Novrianti Djanggola Tricia Andini Triyanti, Tiya Tuah, Dilah Tuah, Dilah bin Umi Farida Utami, Hermin Hardyanti Wardatul Nurjannah Yantama, Akmal Andri Yonelian Yuyun Yuliet Yuliet Yusri, Andi Zainuddin, Suhaeni Zulhamdi, Zulhamdi