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All Journal Media Teknik Sipil JURNAL SAINS PERTANIAN EQUATOR Attoriolong Humanis : Jurnal Pengabdian Kepada Masyarakat Jurnal Keperawatan Jiwa (JKJ): Persatuan Perawat Nasional Indonesia JURNAL DIMENSI UTAMA TEKNIK SIPIL Jurnal Dimensi Pratama Teknik Sipil Dinamika Jurnal TIMES Journal of Regional and City Planning Jurnal Fisika Unand KALPATARU: Jurnal Sejarah dan Pembelajaran Sejarah Jurnal Teknik Sipil Reviewer Jurnal Pengabdian UntukMu NegeRI Al Ishlah Jurnal Pendidikan Sinkron : Jurnal dan Penelitian Teknik Informatika QALAMUNA: Jurnal Pendidikan, Sosial, dan Agama Jurnal SOLMA JEPA (Jurnal Ekonomi Pertanian dan Agribisnis) Historis : Jurnal Kajian, Penelitian dan Pengembangan Pendidikan Sejarah Jurnal Geosains dan Teknologi International Journal of Social Science and Business PubBis : Jurnal Pemikiran dan Penelitian Administrasi Publik dan Administrasi Bisnis Satwika : Kajian Ilmu Budaya dan Perubahan Sosial PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat Fajar Historia: Jurnal Ilmu Sejarah dan Pendidikan Indonesian Physical Review COLLASE (Creative of Learning Students Elementary Education) Procuratio : Jurnal Ilmiah Manajemen Kurs : Jurnal Akuntansi, Kewirausahaan dan Bisnis Bilancia : Jurnal Ilmiah Akuntansi Jurnal Mantik FINANCIAL : JURNAL AKUNTANSI SCAFFOLDING: Jurnal Pendidikan Islam dan Multikulturalisme Jurnal Pendidikan Sejarah Indonesia Jurnal IKA PGSD : Ikatan Alumni PGSD UNARS BIHARI: JURNAL PENDIDIKAN SEJARAH DAN ILMU SEJARAH Buletin KKN Pendidikan Jurnal Hutan Tropika Jurnal Ekonomi Bisnis Manajemen Prima Jurnal Ilmiah Ilmu Administrasi Indonesia Berdaya STUDI PELAKSANAAN SELFMEDICATION PADA PENDERITA DIARE BERDASARKAN TINGKAT PENGETAHUAN MASYARAKAT PESISIR KECAMATAN SOROPIA KABUPATEN KONAWE Jurnal Teknimedia: Teknologi Informasi dan Multimedia Telcomatics Management and Accounting Expose Advance Sustainable Science, Engineering and Technology (ASSET) Well Being Nusantara Hasana Journal Bima Journal : Business, Management and Accounting Journal JRAM (Jurnal Riset Akuntansi Multiparadigma) Perwira Journal of Science and Engineering (PJSE) Journal of Scientech Research and Development Jurnal Ilmu Manajemen dan Pendidikan International Journal of Community Service (IJCS) Journal of Applied Business and Technology Jurnal Smart Hukum (JSH) Innovative: Journal Of Social Science Research Jurnal Media Hukum Reflection: Education and Pedagogical Insights PROCEEDING OF INTERNATIONAL CONFERENCE ON BUSINESS MANAGEMENT AND ACCOUNTING Luxury: Landscape of Business Administration Interconnection: An Economic Perspective Horizon Nexus Synergy: A Business Perspective JUDIKAT: Jurnal Pengabdian Kepada Masyarakat INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE Jurnal Stasiun Geofisika Sleman (JSGS) Law and Justice Jurnal Geologi dan Sumberdaya Mineral (Journal of Geology and Mineral Resources) Management Studies and Business Journal Accounting Studies and Tax Journal Aspiration of Health Journal Public Sphere: Jurnal Sosial Politik, Pemerintahan dan Hukum Afeksi: Jurnal Psikologi Progresivisme: Jurnal Pengembangan Pendidikan dan Pembelajaran Jurnal Dinamika Penelitian: Media Komunikasi Penelitian Sosial Keagamaan Dhana ISOLEK: Jurnal Pendidikan, Pengajaran, Bahasa, dan Sastra Joong-Ki Kesmas: Jurnal Kesehatan Masyarakat Nasional (National Public Health Journal) JURNAL TEKNOLOGI, KESEHATAN DAN ILMU SOSIAL Jurnal Ilmiah Detubuya (JID)
Andi Andi
Pascasarjana UIN Sumatera Utara
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Journal : Luxury: Landscape of Business Administration

 1 
Use of AI-based Banking Applications for Customer Service Junaedi, Achmad Tavip; Suhardjo, Suhardjo; Andi, Andi; Putri, Novita Yulia; Hutahuruk, Marice Br; Renaldo, Nicholas; Musa, Sulaiman; Cecilia, Cecilia
Luxury: Landscape of Business Administration Vol. 2 No. 2 (2024): Luxury: Landscape of Business Administration
Publisher : First Ciera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61230/luxury.v2i2.100

Abstract

This paper explores the state-of-the-art advancements in AI-based banking applications and their impact on customer service, focusing on their capabilities, benefits, and potential challenges. The descriptive qualitative method is used to examine real-world applications of AI in banking, focusing on their operational mechanisms and influence on customer experiences. The data analysis process involves the following steps: Thematic Analysis, Comparative Analysis, and Content Analysis. AI technologies such as chatbots, virtual assistants, and fraud detection systems enhance operational efficiency, provide personalized experiences, and improve security in banking. AI-based banking applications have significantly enhanced customer service by improving operational efficiency, personalization, and security, leading to higher customer satisfaction. Future research can investigate frameworks for ensuring fairness, transparency, and accountability in AI-driven customer service systems.
A Qualitative Study on the Role of Big Data Technology in Influencing Capital Structure, Profitability, Dividend Policy, Firm Performance, Firm Value, and Sustainability Renaldo, Nicholas; Junaedi, Achmad Tavip; Suhardjo, Suhardjo; Andi, Andi; Wahid, Nabila; Cecilia, Cecilia
Luxury: Landscape of Business Administration Vol. 3 No. 1 (2025): Luxury: Landscape of Business Administration
Publisher : First Ciera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61230/luxury.v3i1.120

Abstract

This study seeks to explore how organizations perceive and utilize Big Data technology in shaping financial and sustainability strategies. This study also develops a new measurement for Big Data Technology variable. This study employs a qualitative research design using a multiple case study approach to gain in-depth insights into how firms adopt and interpret Big Data technology in relation to financial and sustainability outcomes. Data will be transcribed and coded using qualitative analysis software. Big Data Technology have a great effect on Capital Structure, Profitability, Dividend Policy, Firm Performance, Firm Value, and Sustainability. Big Data is not just a technological tool, but a strategic asset that supports integrated decision-making across both financial and non-financial performance areas. Future studies could use quantitative or mixed-method approaches to test hypotheses derived from this qualitative research, such as measuring the impact of Big Data maturity on profitability or ESG scores.
Building a Value-Oriented Digital Business Model for Traditional Anti-Migraine Herbal Tea Products Renaldo, Nicholas; Veronica, Kristy; Panjaitan, Harry Patuan; Junaedi, Achmad Tavip; Fadrul, Fadrul; Andi, Andi; Suhardjo, Suhardjo; Susanti, Wilda; Tendra, Gusrio; Jahrizal, Jahrizal
Luxury: Landscape of Business Administration Vol. 3 No. 1 (2025): Luxury: Landscape of Business Administration
Publisher : First Ciera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61230/luxury.v3i1.125

Abstract

The growing demand for natural health solutions and the integration of digital lifestyles presents new opportunities for innovation in traditional herbal products. This study aims to design a value-oriented digital business model for an anti-migraine herbal tea, combining traditional herbal knowledge with modern digital entrepreneurship and accounting systems. The research used a qualitative approach, integrating the Business Model Canvas (BMC), Value Proposition Canvas (VPC), and digital accounting to formulate a scalable and consumer-centric business framework. The herbal formulation, consisting of ginger, peppermint, turmeric, lemongrass, lavender, cinnamon, and stevia, was developed based on scientific literature and traditional practices. Through consumer insights, market segmentation, and prototype evaluation with stakeholders and experts, the model was validated for its market viability and alignment with health-conscious and digital native consumers. The findings indicate that the integration of digital accounting enhances transparency, financial control, and business credibility, while the overall model supports sustainability, traceability, and value creation. This research contributes to the fields of digital business, sustainable product innovation, and the commercialization of traditional medicines. Future research is recommended to combine quantitative validation and clinical testing to improve the robustness and impact of the model.
Co-Authors Abdulhadi, Abdulhadi Achmad Tavip Junaedi Aditya Chandra, Aditya Adiwena, Muh. Affrilyno, Affrilyno Agus Mulyana Aldo, Muhammad Alfio Julianto Berdikari, Alfio Julianto Ali, Sutan Rajiv Alpian Amaliah , Reski Nur Aminuyati Amries Rusli Tanjung Amrih, Gilang Ganjar Andik Yulianto Andrean Budhi Hartanto, Andrean Budhi Andrianto, Wilson Anjani, Nabila Anton Anton Ardiansah, Eko Arif, Iktifal Ajie Asmaiyani, Asmaiyani Augustine, Yvonne Aulia, Firli Auzandika, Irgi Azizah, Nisful Nur Azzahra, Hana Fatimah Bambang Sutejo, Bambang Bambang Sutrisna Barus, Muhammad Joni Brilliant Chandra, Randy Bustari, Ahdian Azri Carles Juliandy Cecilia, Cecilia Chandra, Budi Chandra, Jennifer Chandra, Stefani Christalianingsih, Fathunajah Elsa Cristofer Sumiok David David Dea Mutiara Jannah Dede Dahlan, Dede Dede Nurohman Deli, Deli Derimasari, Arytata Eddy, Pujiono Eka Lestari Emilia, Esi Erlangga, Gery Erma, Zetria Erniati Erniati Eva Dolorosa Fadila, Muhamad Abi Fadillah, Siti Roudotul Fadrul, Fadrul Faradila, Rahmah Ferdiana Soekresno Firayani, Firayani Firmanto, Taufik Fransisca, Luciana Frida Agung Rakhmadi, Frida Agung Friyessi Ginanjar, Seandy Grenaldo Ginting Gufran Gultom, Bontor Jumaylinda Br Gultom, Putri Gunawan, Sahril Gusrio Tendra Hadi, Syukri Halim, Adi Gusman Hamidi, Izzudin Hana Rosyida Harry Patuan Panjaitan Hesti Hesti Hidayat, Agus Fatah Hijrana, Hijrana Hilman, Muhammad Ridho Hocky, Agus Hutahuruk, Marice Br Ignatius Soni Kurniawan Imam Hidayat Imran Ilyas Indra Bastian Tahir Indrayani, Fitri Indri Hendarti Inka Nusamuda Pratama Irawati HM IRWANSYAH, ADE Isanti, Aulia Aziva Istikomayanti, Yuswa Istiqamah, St. Hadjar Nurul Iwan Subandi, Iwan Jahrizal Jani Rahardjo Jannah, Dea Mutiara Jati, Dian Rahayu Jaya, Rahmat Jensen, Jhas Jesson, Jesson Jonathan Jonathan JosephusSwanto, Dominicus JUMARDI Jumriati, Jumriati Kamal, Fairuzia Bilqis Kelvin Rudy Sutanto Kevin kevin Khofifatunnisa, Khofifatunnisa Khoirunnida, Hibby Khoirunnisa, Salma Komardi, Dadi Kudri, Muhammad Wan Kurniasih, Dora Latifah Latifah Layla Hafni Lie Arijanto Lie, Melvin Lindawati Lindawati Lorensa, Sherly Lukas Hari Wibowo Lydia Lydia, Lydia MacDonald, Ethan Marcella Erwina Rumawas Marice Br Hutahuruk Marlina, Lenni Meidy Kempa Mela Novita Rizki Melisa, Tamara Merina, Merina Michael Halmar Kosasi Mimelientesa Irman Mitchell, Lorraine Monsoba, Asri Muhrodin, Muhrodin Muhtarom, Herdin Mukhsin Mukhsin Musa, Sulaiman Nanang Bagus Sasmito Naredi, Hari Nicholas Renaldo Niha, Mariance Nito, Paul Joae Brett Novianti, Intan Nugroho Budi Wibowo Nugroho, Rama Aditia Nur Elyta Faizah Nur Hidayat Nurjannah Nurjannah Nurrokhnim, Muh. Hamzah Tsalis Nyoto Nyoto, Nyoto O'Connor, Mary Okalesa, Okalesa Ongsa Ong, Rezeki P Hio, Yusuf Kiki Pandiangan, Gabriel Valentino Pangesti , Putri Yulianti Puji Patria Supriyoso Paundra, Fajar Praditya, Walhasbi Pranajaya, Denny Pranajaya, Rangga Bayu Pratama, Cahya Adhitya Pratiwi, Tania Prayetno, Muhammad Pringgo Prihastomo, Arih Dwi Prihatin, Rezal Princen Princen Priyono Priyono Purba, Leonardo Dicaprio Purba, Purnama Yanti Purnama, Intan Putra, Rizki Mandala Putri , Nadila Putri, Novita Yulia Putri, Vicky Intan Putri, Winni Eka Rachsy, Ghalda Nabila Rahman, Sarli Rahmawati, Zeni Ramadhania, Cindy Ratna S Alifen Riansyah, Riansyah Ridwan Rizaldi Putra Rizki, Ainul Ronny Mugara Roseline Rosyida, Hana Rudy Gunawan Rusilawati, Ermina Ruslan, Ahmad Ryan, Michael Hans S, Herawati Arief S, Yvonne Augustin S.Pd. M Kes I Ketut Sudiana . sabri, abdi Safari SD, Surya Salman Al Farisi, Salman Samiah, Wardah Sanjaya, Felix Satrio Bimo Syahputra Septiana, Rena Seronica, Seronica Sevendy, Tandy Shelfi Dwi Retnani Putri Santoso Sidik, Humar Sigalingging, Masdiana Siti Nurhanifah, Siti SRI RAHAYU Steven Wijaya Suciati, Rizkia Sudarno Sudarno Sudibyo, Sigit Suhardi Suhardi Suhardjo Suhardjo Suhardjo Suharti Sukamto, Ryan Chrismawan Sulistyana, Ika Putri Sumilat, Rohyani Rigen Is Supriadi Supriadi Susanti, Dwi Budi Sutrisno, Sutrisno Suyono Suyono Syahriza, Denisa Tabita Tania Libianto Teddy Chandra Thamrin Thaqibul Fikri Niyartama Thaqibul Fikri Niyartama Thompson, Laura Tirani, Cyntia Ayu Tjahjana, Dominicus Josephus Swanto Tri Kartika Yudha Triana, Lisda TRIS HARIS RAMADHAN Tulim, Anto Umar Faruq Umi hanik Fetriyah, Umi hanik Utami, Nadia Valentinus Budi Kidarsa Veronica, Kristy Wahid, Nabila Wahyu Anugrah Manippi Wahyu Nugroho Wahyu Pranoto Wahyu Supriyati Wati, Yenny Wawan Darmawan Widianingrum, Erlina Widyaningrum, Erlina Wijaya, Evelyn Wilda Susanti William Susanto, William Wina Puspita Sari Winarti, Murdiyah Winarto, Ronald Wuri Handayani Yanciluk, Yanciluk Yaser, Masni Yerikho, Bobby Yohana Margarita Zainal Abidin Zuhri Halim, Zuhri