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Analisis Dan Evaluasi Usability Website Bank Woori Saudara Indonesia Menggunakan Metode Usability Testing Anjani, Mutiara Putri; Kurniawati, Ika; Amsury, Fachri; Heriyanto, Heriyanto
Jurnal Infortech Vol 7, No 1 (2025): Juni 2025
Publisher : Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/infortech.v7i1.25705

Abstract

Abstrak  - Website Bank Woori Saudara (BWS) yang mulai aktif sejak 2014 hingga saat ini masih dalam tahap pengembangan dan belum pernah dievaluasi secara menyeluruh. Sebagai platform digital yang mendukung aktivitas perbankan, website BWS menyediakan berbagai informasi dan layanan. Salah satu aspek terpenting yang menentukan kualitas sebuah website adalah usability atau kegunaan. Evaluasi terhadap kegunaan dan efektivitas website menjadi penting untuk meningkatkan kemudahan serta kepuasan pengguna. Penelitian ini bertujuan untuk mengidentifikasi permasalahan pada website BWS dengan menggunakan metode Usability Testing berdasarkan lima variabel, yaitu Learnability, Memorability, Efficiency, Errors, dan Satisfaction. Teknik pengumpulan data dilakukan melalui observasi, wawancara, dan penyebaran kuesioner secara daring. Penentuan jumlah sampel menggunakan teknik Simple Random Sampling dengan jumlah responden sebanyak 100 pengunjung website, sementara analisis data dilakukan dengan statistik deskriptif dan uji Independent Sample T-Test menggunakan SPSS. Penilaian indikator usability dilakukan dengan menggunakan skala Likert. Hasil uji validitas dan reliabilitas menunjukkan bahwa instrumen penelitian yang digunakan adalah valid dan reliabel. Evaluasi usability terhadap website BWS menunjukkan bahwa variabel Learnability, Efficiency, dan Errors berpengaruh signifikan terhadap kepuasan pengguna. Sebaliknya, Memorability tidak menunjukkan pengaruh signifikan dan perlu ditingkatkan. Untuk meningkatkan usability secara keseluruhan, disarankan agar website BWS memperbarui informasi, memperbaiki fitur yang ada, menambahkan fitur “Daftar” dan “Search Engine”, serta meningkatkan aspek Efficiency dan mengurangi kesalahan (Errors), sambil tetap menjaga aspek Memorability. Evaluasi juga perlu dilakukan secara berkala dengan melibatkan pengguna secara langsung. Dapat disimpulkan penelitian ini menekankan bahwa peningkatan aspek usability seperti pembaruan informasi, efisiensi navigasi, dan minimisasi kesalahan dapat meningkatkan kepuasan pengguna, sehingga website BWS dapat memenuhi standar usability yang baik dan memberikan kontribusi positif terhadap kualitas layanan perbankan secara keseluruhan.Kata Kunci: Analisis, evaluasi, usability testing, website. 
Pengetahuan Lokal Banyuwangi dalam Program Kuliner Kompas TV Nurislaminingsih, Rizki; Perdana, Fitri; Heriyanto, Heriyanto
HUMANIKA Vol 32, No 1 (2025): June
Publisher : Faculty of Humanities, Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/humanika.v32i1.72273

Abstract

This study aims to identify the forms of indigenous knowledge embedded in Banyuwangi's traditional cuisine, as presented in Kompas TV culinary programs uploaded to YouTube. Using a qualitative approach and textual analysis of selected video content, the findings revealed that Banyuwangi cuisine contains various forms of local health-related knowledge. This includes the use of plants such as Marsilea crenata (water clover), guava leaves, Sesbania grandiflora (hummingbird tree flowers), and lemongrass, which have been scientifically proven to contain active compounds beneficial to health. Local communities also demonstrate expertise in food fermentation, such as tofu, soy-based sweet soy sauce, and nata de soya, as well as in the processing of coffee beans and leaves into health drinks. This study identifies the traditional use of wadung leaves and fruit as culinary spices, which, despite the lack of existing scientific studies, offers potential for further research in the health and chemistry fields. These findings highlight that indigenous knowledge not only preserves tradition and supports health but also contributes significantly to the creative economy. Banyuwangi's local gastronomy, when packaged in digital media content, has strong potential to become part of a sustainable and inclusive cultural and creative industry.
Analyzing the Effect of Human Resource Competence and Incentives on Employee Performance: A Case Study at Sincera Clinic Palembang Nadhilah, Faiza Putri; Heriyanto, Heriyanto; Trisninawati, Trisninawati
BIMA Journal (Business, Management, & Accounting Journal) Vol. 6 No. 1 (2025)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37638/bima.6.1.117-128

Abstract

Purpose: This study analyzes the impact of human resource competence and incentives on employee performance at Sincera Clinic Palembang, aiming to enhance service quality and customer satisfaction. Methodology: A quantitative approach was used, with a structured questionnaire distributed to 28 employees and analyzed using SPSS, regression analysis, and hypothesis testing to explore the relationship between competence, incentives, and performance. Results: A strong correlation (R = 0.657) was found between competence, incentives, and employee performance. The adjusted R-squared value of 0.386 shows that 38.6% of performance variation is explained by these factors. Competence significantly impacts performance (t = 2.706, p < 0.05), while incentives do not (t = 1.476, p > 0.05). Findings: Competence has a more significant impact on employee performance than incentives, suggesting that improving employee skills and knowledge drives better outcomes. Novelty: This study provides new insights into the factors affecting employee performance in the beauty clinic industry, a sector with limited research in human resource management. Originality: The research focuses on the beauty clinic sector, offering empirical evidence of how competence and incentives influence employee performance in this niche market. Conclusions: Competence is crucial for improving employee performance, while incentives have less impact. Focusing on competence development is recommended. Type of Paper: Case Study research paper.
Pengaruh Desain Kerja Dan Disiplin Kerja Terhadap Kinerja Karyawan Pada PT. PLN (Persero) UP3 Palembang ULP Rivai Pamungkas, Gerin Harya; Darwin, Darwin; Heriyanto, Heriyanto; Melita, Dina
Jurnal Ekonomika Dan Bisnis (JEBS) Vol. 4 No. 5 (2024): September - Oktober
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jebs.v4i5.2013

Abstract

This study aims to examine the effect of Work Design on Employee Performance at PT PLN (Persero) UP3 Palembang ULP Rivai, the effect of Work Discipline on Employee Performance at PT PLN (Persero) UP3 Palembang ULP Rivai, and the combined effect of Work Design and Work Discipline on Employee Performance at PT PLN (Persero) UP3 Palembang ULP Rivai. This study involved 95 employees of PT PLN (Persero) UP3 Palembang ULP Rivai as respondents. Data were collected through questionnaires. The research method used was quantitative, with validity test, reliability test, classical assumption test, multiple linear regression analysis, coefficient of determination, t test, and f test. The results of the study showed that partially, Work Design and Work Discipline each have a significant effect on employee performance. Simultaneously, Work Design and Work Discipline also have a significant effect on employee performance at PT PLN (Persero) UP3 Palembang ULP Rivai.
Pengaruh Kualitas SDM dan Motivasi Kerja terhadap Kinerja Karyawan Melalui Teamwork Sebagai Variabel Mediasi Pada PT. PLN UP3 (Persero) ULP Rivai Alfiki, Rozi; Syarif, Amirudin; Heriyanto, Heriyanto
Jurnal Ekonomika Dan Bisnis (JEBS) Vol. 4 No. 5 (2024): September - Oktober
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jebs.v4i5.2050

Abstract

This study examined the effect of human resource quality and work motivation on employee performance by adding teamwork as a mediating variable at PT PLN UP3 (Persero) Palembang ULP Rivai, and this study used a quantitative descriptive method. The location of the research object is PT PLN UP3 (Persero) Palembang ULP Rivai. as a source of primary and secondary data. The population was 123 people. The non-probability sampling technique was used with 95 PT PLN UP3 (Persero) Palembang ULP Rivai employees. The data collection methods used are literature study, interviews, and questionnaires. The data analysis technique used is software SmartPLS version 3 with outer model and inner model measurement methods. The results of this study are as follows: 1) The effect of HR quality on employee performance is positive but not significant, with a P-value of 0.395. 2) The effect of work motivation on employee performance is positive and significant, with a P-value of 0.040. 3) The effect of teamwork on employee performance is positive but insignificant P- value of 0.818. 4) The effect of teamwork on employee performance is positive but insignificant. with a P-value of 0.816. 5) The effect of work motivation on employee performance with teamwork mediation is positive but insignificant, with a P-value of 0.854.
Tata Kelola Sumber Daya Manusia UMKM Mahasiswa Binaan UIN Raden Intan Bandar Lampung Trisninawati, Trisninawati; Heriyanto, Heriyanto; Roni, Mukran; Marlina, Sherly; Indriani, Silvia
Jurnal Pengabdian Masyarakat Information Technology Vol. 3 No. 2 (2024): Jurnal Pengabdian Masyarakat Information Technology - September 2024
Publisher : Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33557/jpm_itech.v3i2.3319

Abstract

Tujuan utama Pengabdian kepada Masyarakat (PKM) adalah menyebarluaskan pengetahuan kepada masyarakat di lingkungan sekitar Universitas melalui pendampingan. Selain itu, tujuan Pengabdian Kepada Masyarakat (PKM) adalah mendekatkan lembaga pendidikan dengan masyarakat, sehingga perguruan tinggi dapat membantu pemerintah dalam mempercepat gerak laju ekonomi masyarakat dan mempersiapkan kader-kader pelaku pembangunan yang berkualitas. Selain itu sebagai pemenuhan salah satu aspek capaian Indikator Kinerja Utama (IKU).Sasaran kegiatan Pengabdian kepada masyarakat (PKM) ini adalah pendampingan  bagi Mahasiswa  UMKM Binaan UIN Raden Intan Bandar Lampung  yang bekerjasama dengan Universitas Bina Darma berkaitan dengan pengelolaan sumber daya manusia. Hal ini bertujuan untuk menambah wawasan bagi mahasiswa binaan sebagai bagian dari masyarakat dan bermanfaat dalam pengabdian ini dapat diterima oleh para pelaku UMKM. Untuk memiliki daya saing dan keberlanjutan usaha, mahasiswa UMKM binaan harus merespon perubahan inovasi dan efesiensi penggunaan teknologi yang cepat, fokus pada kepentingan jangka panjang, menghasilkan kinerja yang handal pada pengelolaan sumber daya manusia.
What are the determinants of underpricing in Initial Public Offerings? Evidence from Indonesia Heriyanto, Heriyanto; Chen, Ming; Lyani, Erni
Journal of Enterprise and Development (JED) Vol. 5 No. Special-Issue-1 (2023): Journal of Enterprise and Development (JED)
Publisher : Faculty of Islamic Economics and Business of Universitas Islam Negeri Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Purpose — This study aims to investigate the impact of different variables, including firm size, underwriter reputation, firm age (representing asymmetric information), board ownership, institutional ownership (representing ownership structure), industry sector (financial or non-financial), and ownership status (state-owned or non-state-owned enterprises) on the initial return, which serves as a measure of underpricing level.Method — We focus on companies that underwent initial public offerings (IPOs) between 2010 and 2019. For our study, we selected a sample of 261 firms using the purposive sampling technique. To analyze the data, we employed a multiple linear regression model and utilized SPSS as a testing tool.Result — Based on our research findings, we have identified that firm size, underwriter reputation, and institutional ownership significantly affect the level of underpricing. However, we found no evidence to suggest that factors such as company age, board ownership, industry sector, or ownership status have any impact on the underpricing level. Our results support the notion that asymmetric information plays a crucial role in explaining the observed underpricing phenomenon in IPOs, while industry type and ownership structure do not contribute to its explanation.Contribution — This study makes a valuable contribution to the existing research on IPO underpricing in Indonesia. It stands out by employing a comparatively long research period and incorporating not only variables that address asymmetric information but also variables pertaining to governance mechanisms, specifically board ownership and institutional ownership.
CEO characteristics and corporate debt: An in-depth analysis in the Indonesian context Heriyanto, Heriyanto
Journal of Enterprise and Development (JED) Vol. 6 No. 1 (2024): Journal of Enterprise and Development (JED)
Publisher : Faculty of Islamic Economics and Business of Universitas Islam Negeri Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/jed.v6i1.8940

Abstract

Purpose — This study aims to investigate differences in debt policies among companies listed on the Indonesia Stock Exchange, with a focus on gender and CEO tenure.Method — This research was carried out on non-financial companies listed on the Indonesia Stock Exchange from 2013 to 2022. The sampling method employed in this study was a purposive sampling approach. The initial sample comprised 86 companies, and the final sample consisted of 65 companies, yielding a total of 650 observations. The data analysis technique utilized in this study is the independent difference test, employing a nonparametric approach through the Mann-Whitney test.Result — This study revealed significant disparities in debt policies among companies listed on the Indonesia Stock Exchange, depending on the gender of the CEO. Specifically, male CEOs demonstrated a propensity to employ higher levels of debt compared to their female counterparts. Conversely, with regard to CEO tenure within the company, no significant difference was observed in relation to the company's debt policy.Novelty  — The novelty of this research lies in its emphasis on the importance of examining the gender and tenure of CEOs concerning the company's debt levels. The extended research period contributes a unique element by providing a more comprehensive perspective, and this is particularly noteworthy in the context of Indonesian studies, which have been relatively scarce and have yielded mixed results.
The Moderating Role of CEO Characteristics in the Relationship between Financial Conditions and Corporate Debt Policy Heriyanto, Heriyanto; Febriany, Novita; Engel, Mischella
Journal of Enterprise and Development (JED) Vol. 7 No. 2 (2025)
Publisher : Faculty of Islamic Economics and Business of Universitas Islam Negeri Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/jed.v7i2.14036

Abstract

Purpose: This study investigates the influence of firm financial characteristics—reflecting asymmetric information—on corporate debt policy, while also examining the moderating role of CEO characteristics within the framework of upper echelon theory.Method: The sample consists of 60 non-financial firms listed on the Indonesia Stock Exchange (IDX) during 2013–2022, selected through purposive sampling. Panel data regression analysis with moderating variables was employed to assess how CEO characteristics interact with internal financial indicators.Result: Results show that liquidity (current ratio) and profitability (return on equity) have a significant negative effect on companies’ debt-to-equity ratio, indicating that more liquid and profitable firms rely less on external debt. Tangible assets do not significantly influence debt-to-equity ratio. Among CEO characteristics, only tenure significantly moderates the relationship between profitability and debt-to-equity ratio, highlighting the strategic role of experienced CEOs in financing decisions.Practical Implications for Economic Growth and Development: The findings suggest that capital structure decisions are shaped jointly by internal financial conditions and leadership traits. Firms with stable financial profiles, guided by experienced CEOs, are more likely to establish optimal debt policies, enhancing resilience during economic shocks, safeguarding employment, and improving competitiveness—ultimately supporting broader economic growth.Originality/Value: This study contributes by integrating asymmetric information theory and upper echelon theory into a unified analytical model. By revealing how CEO characteristics moderate the impact of financial conditions on debt policy, it offers deeper insight into the complex dynamics of strategic financing decisions.
PENYELESAIAN TINDAK PIDANA PENYALAHGUNAAN NARKOTIKA MELALUI RESTORATIVE JUSTICE DI TINGKAT KEJAKSAAN Heriyanto, Heriyanto; Winarno, Ronny; Ariesta, Wiwin
Yurijaya : Jurnal Ilmiah Hukum Vol. 7 No. 1 (2025): APRIL
Publisher : Universitas Merdeka Pasuruan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51213/yurijaya.v7i1.193

Abstract

Pada tahun 2020 Jaksa Agung mengeluarkan Peraturan Kejaksaan Republik Indonesia Nomor 15 Tahun 2020 tentang Penghentian Penuntutan Berdasarkan Keadilan Restoratif yang didalamnya mengatur penyelesaian tindak pidana ringan melalui restorative justice. Pengertian restorative justice adalah salah satu upaya penyelesaian perkara tindak pidana dengan cara pemulihan hubungan antara pelaku, korban dan keluarga korban. Pada aturan tersebut di atas tindak pidana narkotika dikecualikan untuk dilakukan restorative justice. Sedangkan pada tahun 2021 Jaksa Agung mengeluarkan Pedoman Kejaksaan Republik Indonesia Nomor 18 Tahun 2021 tentang Penyelesaian Penanganan Perkara Tindak Pidana Penyalahgunaan Narkotika Melalui Rehabilitasi Dengan Pendekatan Keadilan Restoratif Sebagai Pelaksanaan Asas Dominus Litis Jaksa. Ada 2 (dua) rumusan masalah pada jurnal ilmiah ini yaitu (1) Bagaimana prinsip hukum penyelesaian tindak pidana penyalahgunaan narkotika dengan restorative justice di tingkat kejaksaan. (2) Bagaimana mekanisme penyelesaian tindak pidana penyalahgunaan narkotika dengan Restorative justice di tingkat kejaksaan. Metode penelitian yang digunakan dalam penelitian ini adalah yuridis normatif. Hasil dari penelitian adalah (1) Prinsip hukum penyelesaian tindak pidana penyalahgunaan narkotika dengan restorative justice di tingkat kejaksaan sebagaimana Pedoman Kejaksaan Republik Indonesia Nomor 18 Tahun 2021 harus sesuai dengan prinsip hukum keadilan restorative dan memenuhi syarat restorative justice secara umum sebagaimana diatur dalam Peraturan Kejaksaan Republik Indonesia Nomor 15 Tahun 2020.  (2) Mekanisme penyelesaian tindak pidana penyalahgunaan narkotika di tingkat kejaksaan yaitu tersangka yang disangkakan bersalah dengan Pasal 127 Undang-Undang Republik Indonesia Nomor 35 Tahun 2009 tentang Narkotika serta tersangka secara sukarela untuk dilakukan rehabilitasi dan lain sebagainya.
Co-Authors Abbas Abbas, Abbas Aditya, Stefanus Afrizal, Jemmy Rivaldo Al Fauzan, Muhammad Alfian Fawzi Alfiki, Rozi Ali muhajir, Ali Amirulloh, Amirulloh Anastasia Sri Mendari Anjani, Mutiara Putri Annisa Khoiriyah Anwar, La Ode Muhamad Arief Wahyudi, Hajry Ariesta, Wiwin Arman Arman ASRIL ASRIL Asrol Asrol Asrol Asrol Asrol Asrol Asrol Asrol Asrol Asrol Asrol Asrol Asrol Azhar, Zahroel Azmansyah Azmiyati, Yuli Bahari, M Farid Yudha Bakkara , Gegorius Cristian Budi Mulianto Candra, Nicholas Kisu Catur Kumala Dewi Christabel, Maria Citra Nasir Dairani, Dairani Damasinta, Alfiana Damero, Lian Darus Darus Darwin Darwin Detri Karya Detri Karya Detri Karya Detri Karya Dharma, Andhika Mustika Dinda Julia, Alla Asmara Djaimi Bakce Djaimi Bakce Djoko Santoso DTW, Joehanto Edi Sably Eko Akoso, Galuh Hangganingraras Elfi Rahmadani dan Penti Suryani Elinur Elinur Elinur, Elinur Elpanso, Efan Endri Hendrayana Engel, Mischella Erick, Erick Erma Mexcorry Sumbayak Evi Yanti Evy Maharani F. Fathurrahman Fachri Amsury Faizal Daud Fathonah, Iir Nikmatul Fathorrohman, Fathorrohman Febriany, Novita Fibriyanita, Fika Fitri Perdana, Fitri Fitriasuri, Fitriasuri Fransiska Soejono Gunawan, Andri Editia Gusfin Wahyudi H. Mukran Roni, H. Mukran Hajry Arief Wahyudy Hajry Arief Wahyudy Halilintar, Muhamad Hamid, Eka Abdul Haqqul Yaqin Harisal, Harisal HARJA, HARLINA Hartono, Octavian HENDRA GUNAWAN B11211055 Hendrawan, Yoni Heni Susanti, Heni Herliagi, Agip Hindriani, Septria Hofi, Moh. Ali hudjolly, Hudjolly Ichsan , Nursyamsi Ika Kurniawati Imam Nazarudin Latif Indria Elvina Indriani, Silvia Indriawati, Novia Irawan, Irwan Ismayanti, Rizki Iwan Setiawan Joko Saputra Kang, Hari Iskandar Karya, Detri Khairizal Khairizal Kiasati, Almas Inti Kristiyani , Wenny Kunarso Kunarso Kundori Kurnia, Deby Kurniadi Kurniadi, Kurniadi Kurnianto, Dian Kurniati, R.A. Emmy Kusmayanti, Rinda Lai, Agnes Cynthia Lia Suprihartini, Lia Litstiana, Yunika Depri Lyani, Erni M. Syahran Jailani Mainan, Cut Malik Ibrahim Mamok Suprapto Manahan, Olven Marcel Antoni Marcel Marcel Mardiana Mardiana Marlina, Sherly Masrek, Mohamad Noorman Maulina, Mia Meida Rachmawati Melati, Sevi Melita, Dina Mellita, Dina Ming Chen Mintarti, Ari Mugiri, Febi Afifah Muhammad Syafii Mukhsinin, Iqbal Munanto, Totok Sevenek Muttaqien, Adi Yusuf Nadhilah, Faiza Putri Nazaruddin, Saiful Nicolaas, Leslie Patricia Calindra Ningsih, Very Yarda Nitzah, Nitzah Noor, Riska Aulia Novan Wijaya Noviansyah Noviansyah, Noviansyah Noviardy, Andrian Novita Ana Anggraini Noviyanto Noviyanto Noviyanto Novriyanti, Suci Nurfitriani Nurfitriani Nurmansyah, Andri Nurrahmawati, Yulia Nurzaman, Rizki Pamungkas, Gerin Harya Ping, Kory Keith Prastian, Faris Naufal Prastyo, Yudo Purwati, Diah Indah Putra, Andiko Damar Putra, Edi Ramawijaya Putri, Intan Triana Rafli, Dwi Yusuf Rahayu, Sari Ramulia, Kevin Rifani, Rifani Rif’at, Mohamad Rizki Fahdia, Muhammad Rizki Nurislaminingsih, Rizki Rosdiana Rosdiana Rostina Rostina Sabeli Aliya Sapardi, Sapardi Saputra, Tri Eka Setiawan, Zhoga Shinta Herawati, Lely Sihombing, Grace Kelly Hadi Putri Simin Simin, Simin Slamet Riyadi Solihin, Danna Sri Hastuti Sri Sugihartiningsih, Sri Sri Wahyuningsih Subekti, Puja Sudiansyah, Sudiansyah Sudrajat Sudrajat Suharno Suharno Suharti, Sri Sukadi Sukadi Sulistiyani, Rizka Sulistiyani Sunarto Sunarto Suprianingrum, Elvy Suramaya Suci Kewal Suryati, Nila Susanto, Cristofer Sutanto , Christofer Suwantono, Edwin Suwarni, Iin Syarif, Amirudin Syarif, Irsil Tanto Tanto Tarigan, Reinha Rosari Melinda Taufiq Taufiq Tiara, Sinsi Tiggi Choanji Tiggi Choanji, Tiggi Titin Ruliana Trisninawati, Trisninawati Umi Kulsum Utari, Viny Wahyuanto, Eko Wahyuni, Nenny Wati, Bungsu Widias Wayuanto , Eko Widiyono, Eling Widjayanti , Kesi Widodo, JDT Widyartono, Agustinus Winarno, Ronny Xaverius, Franciscus Yanti, Mauliani Harva Yevira, Yevira Yochanan, Elisha Yohanes Andri Putranto Bernadus Yuda, Dwi Yulfarikaini, Yulfarikaini Yunus, Ahmad Yusmini Yusramizza, Yusramizza Zahra, Putri Fatimah Zubairi, Ahmad Ihzul