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Journal : Journal of Multidisciplinary Academic

Free Delivery Serving and Religious Issue to Enhance Local Retail Competitiveness Facing National Minimarket Andayani Andayani; Ahmad Nuh; Tantri Yanuar Rahmat Syah; Rhian Indradewa; Diana Fajarwati
Journal of Multidisciplinary Academic Vol 4, No 3 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

This paper is discussing about the strategy of a retail store business model that uses a delivery and sale of service eat products while a concept aims to efficient, faster, and customer-oriented practices. The development connection of IT solutions in urban logistics operations, supply chain efficiency, and new business model will be delivered as a Service i.e. service-oriented delivery and evolution business processes with adjust the expectations and customers’ needs in lifestyle development of urban communities at Indonesia. Thus, in this study also concludes that religious issues related to brand and company names have the power to build a retail store business especially minimarket with STP methods
Duck Nugget Frozen Food Market Analysis and Marketing Strategy as a Startup Business Plan in Indonesia Dimas Imam Perdana Putra; Tantri Yanuar Rahmat Syah; Rhian Indradewa; Semerdanta Pusaka
Journal of Multidisciplinary Academic Vol 3, No 4 (2019): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

Based on statistical data, the population rate in Indonesia reaches 4 million a year. Prominent contribution it is assumed to be the bonus for the food industry growth in Indonesia. According to, the development of food industry, specific as a frozen food increase at 7% a year. The frozen food industry manufactures specific products like sausages, potatoes, and nuggets. The ingredients of the frozen food are chicken, fish, or manufactured beef. In addition, beef favored by the majority of frozen food manufacturers. On the other hand, duck is rarely used as a food ingredient by a industry. In fact, every year the number of duck consumption is increased, so there is a chance aim to analyze marketing strategy for the duck nugget production. Accordingly, PT. BEFINDO FOOD chooses manufactured duck as the main ingredients of its frozen food production. The purpose of the business to create the biggest duck nugget manufacture in Indonesia with good quality product. In order to achieve the result, we reduce the fat amount and duck smell, and improve the production process so that this product is healthy and no cholesterol remains in the duck nugget product. PT. BEFINDO FOOD will apply Competitive Profile Matrix and SPACE Matrix to investigate position and preferred strategy. In addition, the NICE method is performed in this work together with a company. PT. BEFINDO FOOD will maintain its nugget duck sales using electronic media and cooperation with other company to analyze marketing strategy.
The Implementation of Lean Lean Sigma (LSS) on Canvassing Registration Process of Business Agencies Over Indonesian National Health Insurance (BPJS Kesehatan) South Jakarta Branch Teguh Wijaya; Tantri Yanuar Rahmat Syah
Journal of Multidisciplinary Academic Vol 4, No 3 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

The method of Lean Lean Sigma (LSS) today is not only used in manufacturing industries however it is continuing to keep developing in various sectors such as countries who use it in the governmental sector. Here, Indonesian National Health Insurance (BPJS Kesehatan) as Public Legal Entity which organizes the Health Insurance continued to make efforts to improve the coverage towards the achievement of universal membership or Universal Health Coverage (UHC) which should have been reached on January 1st, 2019, the achievement of participation in the Business Wage Recipient Participant segment is not in line with the target. Thus, the participant registration process is carried out using the Canvassing method where officers make visits from one business entity to another in accordance with the results of observations and pre-research interviews the process has weaknesses in this case there is a waste in the process, among others transportation, waiting, Over Processing and Defect, improvement that will be done is with Lean Sigma method by defining, measuring, analysing, increasing, and controlling DMAIC (Define, Measure, Analyse, Improve, Control) and the LCM (Lean Consumption Map) method. In this research, we use qualitative research method and interviews with internal and external correspondence, and the purpose of this study is to improve the Canvassing process and we found that this process is able to improve the Canvassing process.
Transformational Leadership Influence, Compensation, and Organizational Climate on Employee Performance with Work Motivation as Mediator Variable (Case Study at PT. Indo Traktor Utama) Casmun Casmun; Rhian Indradewa; Tantri Yanuar R Syah; Diana Fajarwati
Journal of Multidisciplinary Academic Vol 5, No 1 (2021): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

This study aimed to analyse the effect of transformational leadership on work motivation. Here; the analyse effect of compensation on work motivation and organizational climate on work motivation and effect of work motivation on employee performance at PT. Indo Traktor Utama has been studied. The correspondent sample of this study reached 180 respondents who are considered to have represented the population under study. In this study, we use the convenience sampling method, which is a sampling method based on the comfort factor of the respondent's place with research at the survey location. The analytical model also descriptive analysis and Structural Equation Modelling analysis with the Lisrel Program was performed in this study. The result shows that: first transformational leadership has a positive and significant influence on work motivation. These results imply that better transformational leadership is carried out by superiors at PT. Indo Traktor Utama, make better work motivation of its employees. Second, compensation has a positive and significant effect on work motivation. This means that the better compensation provided the higher work motivation. Third, organizational climate has a positive and significant effect on work motivation, this means that the better the organizational climate, the better work motivation, and fourth work motivation has a positive and significant effect on employee performance. This means that the better work motivation, the higher the performance of employees at PT. Indo Traktor Utama.
Marketing Analysis over Start-up Business in Lifestyle (Combining Barbershop and Coffee shop) at PT. Jeeva Work Corporation Mauritius Kurniawan; Tantri Yanuar Rahmat Syah; Semerdanta Pusaka; Rhian Indradewa
Journal of Multidisciplinary Academic Vol 4, No 1 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

The phenomenon of changing the hair style and coffee shop has become a part of our lifestyle. Business opportunities in both sectors are very large. In 2020, the barbershop market share is 52.65% or 74,921 people in the area of West Java, with a population of 142,300 inhabitants. PT. Jeeva Work Corporation is a private company in the Barbershop and coffee shop sector especially for men who are starting to try to be stylish and more aware of their appearance by choosing stylish hairstyles. The company takes advantage of this opportunity by establishing a premium barbershop business, which is provides technology to select hair models in the form of menus with a remodeling application and provides rapid registration technology by developing an online registration application, and equipped with coffee shop facilities under the brand of Jeeva Barber Coffee.
The Perception Effect of Justice, Recovery Disconfirmation, and Recovery Satisfaction to Positive Word of Mouth (In the Hotel Service) Fakhrudin Fakhrudin; Rhian Indradewa; Tantri Yanuar Rahmat Syah; Diana Fajarwati
Journal of Multidisciplinary Academic Vol 5, No 2 (2021): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

The main key of the existence service provider or hotel is a consumer service. Therefore, hotels must be able to improve good service and quality to consumers to improve a good a good relationship between service providers with consumers. A business that is engaged in hotels, especially hotels, cannot be denied that competition between business people is getting tougher. Thus, in this study aimed to obtain value from the effect of the perception customer justice perception on Positive Word of Mouth through mediators such as recovery confirmation and inconsistency between expectations for recovery performance also recovery satisfaction. Anchored within the framework of the theory of justice theory and the theory of hope disconfirmation. The result shows a restoration of confirmation over, customer satisfaction is a form of a restoration of justice with T-value received by consumers to give confidence back to consumers who feel disappointed about the services performed by service providers or hotels. Thus, the disappointment forms of experienced by consumers will recover if service providers or hotels improve their services. In addition, a consumer feels satisfied and will make good statements about the hotel.
The Impact of Compensation, Motivation, and Job Satisfaction on Employee Performance Elprida Sidabutar; Tantri Yanuar Rahmat Syah; Rina Anindita
Journal of Multidisciplinary Academic Vol 4, No 1 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

Employee Performance is the main concern for every company, due to employee performance can be a benchmark in the success rate from a company. Therefore, employee performance is the new one of interesting topics to research. In this study aimed to examine the effect of compensation, motivation, and job satisfaction on employee performance. To achieve this goal, data were collected by online survey of 150 employees. The collected data were analyzed using SPSS and Structural Equation Modelling (SEM). The results of this research are indicating if compensation, motivation, and job satisfaction can improve employee performance. Therefore, this research has several important conclusions for company management, if with compensation, motivation and job satisfaction; the employee's performance will increase
The Role of Empowerment and Work Environment on Employee Performance Supported Over Organizational Commitment Ria Oktaviani; Evi Susanti; Tantri Yanuar Rahmat Syah
Journal of Multidisciplinary Academic Vol 4, No 5 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

This study aims to examine the effect of empowerment and the work environment on employee performance supported over organizational commitment so that conducting this test will benefit the parties concerned. In this study was conducted at eight manufacturing companies of road markings in Indonesia with 200 sampling data from employees. Here, we obtain the sampling data come from 25 employees at 8 companies, respectively. By using Structural Equation Modeling (SEM) approach assisted by the Lisrel (Linear Structural Relationship) program 8.8, we analyze employee performance support over organizational commitment. We obtain data observation from distribution surveys with quantitative method questionnaires. The results showed empowerment and the work environment were positively related to organizational commitment and employee performance. In this case the organizational commitment as a supporter of the influence of empowerment and the work environment on employee performance. Here, research results should be used for the development of human resource management science. Furthermore, this research has a contribution to manufacturing companies who needs to empower employees by giving authority and involvement in decision making so that performance improves. Thus, companies also need to condition a work environment that is conducive and supportive in every process of carrying out employee work so that it will improve employee performance.
DeLone Model Assessment and McLean Information Success System Over Esa Unggul University Website Irawati Irawati; Tantri Yanuar Rahmat Syah
Journal of Multidisciplinary Academic Vol 4, No 6 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

User satisfaction is the impact of a good information system. Here, user satisfaction can be influenced by several factors such as system quality, information quality, and user intensity. Thus, in this study aims to test and provide the empirical evidence also analyze the effect of system information quality and user intensity at user satisfaction. Here, we used a SEM model and used AMOS 23 to obtain the results. The result shows system quality has no effect on user intensity while information quality affects user intensity. Here, user intensity has no effect on user satisfaction due to system quality has no effect on user satisfaction. In addition, information quality has no effect on user satisfaction.
The Influence of Relationship Marketing, Service Quality, and Customer Satisfaction on Customer Loyalty Over B2B Companies Ikraman Ikraman; Tantri Yanuar R. Syah
Journal of Multidisciplinary Academic Vol 3, No 5 (2019): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

Customer loyalty is very important in a company to retain customers with customer loyalty function to reduce competition between competitors and reduce marketing costs. Customer loyalty can be affected by relationship marketing, service quality, and customer satisfaction. This study aims to find out how the influence of relationship marketing, service quality and customer satisfaction toward customer loyalty at PT. Alam Neur Nusapermai. In this study, we used a questionnaire which was distributed to 145 customers at PT. Nusapermai Neur, Nature of the data processed using SPSS 23 and AMOS 23. Here, we use secondary and primary data also data analysis using the SEM method. The result indicates that relationship marketing does not affect customer satisfaction, quality services to customer satisfaction, but satisfaction does not influence toward customer loyalty, relationship marketing does not have an effect on customer loyalty and service quality does not affect customer loyalty.
Co-Authors Abadi, Ferryal Abdul Karim Ambari Abu Naim Adi Asriadi Sutisna Aditianata Aditianata Agnes Fiyonita Hatuopar Agung Hartanto Agus Cholik Agus Diyanto Agus Munandar Agusdini Banun Saptaningsih Agusdini Banun Saptaningsih Ahmad Nuh Aji Erlangga Aldhita Anggreliany Putri Alice Cynthia Dewi Alie Sutjiadi Aloysia Pranata Alwansyah, Adam Ahmad Amalia Iskandriani Anandaputri, Elisabet Anandita, Rina Andayani Andayani Andre Depeda Prantino Angela Anjelier Anggia Elfandina Anggie Putri Utomo Anggraeni, Adilla Anik Yudhaningsih Anisa Noviyanti Antonius TS Prabowo Anugraheni, Suci Apiet Ginanjar Aprilita Rina Yanti Eff Aqmarina Hidayah Ardian Pramana Wicaksana Arianto, Fajar Surya Aribowo, Teguh Arief Budiman Arief Budiman Arief Kusuma Arief Pribadi Arifin, Rendy Arifwandi, Setiana Arini Egi Tiarawati Ariyanti, Oktaria Dwi Asep Jailani Nuriapraja Asida, Diyah Asya Zahratur Rahma Awaliya Febby Ariyanti Azizah, Fadilah Nur Baiq Yuliana Andriani Putri Baiq yuliana Andriani Putri Barlian Susanti Budhi Fahlevi Budhy Vipyana C.S.P. Wekadigunawan Caecilia Kwarti Krist Marsiwi Cahyo Kusumo Wijoyo Calvien Pradiptha Giovannie Candra Saputra Casmun Casmun Chartini Chartini Chatarina Umbul Wahyuni Christian Elizar Christian Tobing Christian, Eric Ciputra, Kurniawati CSP Wekadigunawan Dadan Ramdhani Dadan Ramdhani Dadan Ramdhani Dadan Ramdhani Dadan Ramdhani Dadan Ramdhani Dadan Ramdhani Dadan Ramdhani Daniel Hero Fersil Punuindoong Danuadji, Kristian Dany Prastio Darmansah Darmansah Darmansah Darmansah DARYANTI DARYANTI Debby Andriany Derris, Frima Desvi Anggrianda Dewanto, Heru Dewi ANGGRAENI Diah Ayu Ambarini Dian Alfia Purwandari Dian Alfia Purwandari Dian Primavera Widodo Diana Aulia Nuroktavia Diana Fajar Wati Diana Fajarwati Diana Fajarwati Diana Fajarwati Diana Fajarwati Diana Fajarwati Diana Fajarwati Dihin Septyanto Diki Ihwan Mulhaedi Dimas Angga Negoro Dimas Angga Negoro Dimas Angga Negoro Dimas Angga Negoro Dimas Angga Negoro Dimas Angga Negoro Dimas Angga Negoro Dimas Imam Perdana Putra Dinda Ayu Fatmawati Dramawan, Yosep Dudi Permana Dwi Handoko Dwi Joko Siswanto Edi Hamdi Edi Hamdi Edi Hamdi Edi Hamdi Edi Hamdi Edi Hamdi Hamdi Edi Suwito Edi Suyitno Ega Bonar Bastari Egi Supriatna Eka Mahareni Hamidah Eko Tama Putra Saratian Eko, Ferdianyah El Khair, Minanda Eli Susiani Br Ginting Elprida Sidabutar Elson, Morten Endang Ruswanti Endang Ruswanti Erland Perdana Erlyn Shukma Dewi Eufrosina Nona Ranti Evan Stiawan Evi Susanti Evi Susanti Fachmi Firzandi Prima Fachmi Tamzil Fachra Nur Fadilla Fadilah Nur Azizah Fadilah Nur Azizah Fahrizal, Garsa Fajar Surya Arianto Fakhrudin Fakhrudin Fara Hajar Puspita Putri Faschruella Maudhiky Fathul Amal Syamsul Arifin Fauzan, Alfian Kurnia Febry Nur Fauzi Felicia Indriana Feri Putra Wilujeng* Ferry Pantjoro Prihambodo Fifi Fifi Fifiana Teresia Lilianira Fina Mirri Barlian Isa Franky Franky Frisky Valentina Hutagalung Frizky Ramadhan Ghina Salsabila Gunawan Gunawan Gunawan Gunawan Gusnawati, Asma Hadinata, Thomas Hadriyanto Hadriyanto Hafidz Aima Hafidz, Ikramina Larasati Hazrati Hamdi , Edi Hamidah, Eka Mahareni Hanafi, Kemal Muhammad Hanartyo, Ernawan Dwi Hanifatul Riskiya Hanut Priyanto Harefa, Puput Tri Kasih Harefan Arief Hari Sapto Yudiarso Havidz Aima, Havidz Helmy Nur Efendi Yusuf Hendra Lesmana Hendro Hendro Heppy Meilysthia Putri Herriyanto Kurniawan Hery Darmawan Heskiano Heskiano Hilmy, Muhammad Reza Hulman Wesly Husein Umar Husni Imron Iis Kurniasari Ikraman Ikraman Ikramina Larasati Hazrati Hafidz Ikramina Larasati Hazrati Hafidz Ikramina Larasati Hazrati Hafidz Ikramina Larasati Hazrati Havidz Ilyani, Dian Indah Maulina Dewi Indartinah, Septi Indradewa, Rhian Indriyanti, Winny Ira Sita Ningrum Irawati Irawati Irfan Irfan Irfan Noviandy Aulia Iskandar , Muhammad Dhafi Iskandar, Muhammad Dafi Iskandriani, Amalia Itta Sari Jauharun Niam Jayanti Mayasari Simamora Jennifer Kristiani Adam Jesslyn Valentina Jonathan Jodi Widardi Johanes Tantra Wijaya Joni Agam Jono, Afia Karisma Amirahfatin Kartika Sari Karyono Karyono Kawalta Tarigan Ketut Sunaryanto Ketut Sunaryanto Ketut Sunaryanto Ketut Sunaryanto Ketut Sunaryanto Ketut Sunaryanto Ketut Sunaryanto Kiki Kiki Kishen Kishen Krishanty Eka Putri Kristian Danuadji Kristiana Widiawati Kustiawan, Unggul Kusumapradja, Rokiah Lazuardi, Tazqia Nabila Lelly Cholilah Hasyim Lianti, Lovinda Liany Halim Lidwina Friska Adriana Pijoh Lili Nurlitasari Loke Fristanto Lovinda Lianti Lulik Sri Adarini Luthvi Rachman Ervianto M. Reza Hilmy M. Reza Hilmy Made Ngurah Aditya Paramartha Maria Agnes Vetter Marudut Sitanggang Mashudi, Daniel Maswani Maswani, Maswani Mauritius Kurniawan Mediana Surya Melani Widyawati Sidharta Melissa Melissa Melni Rohana Meryandani, Pratiwi Meydi Nindia Larasati Mochamad Soelton Mohamad Reza Hilmy Mohammad Munir Muhamad Yusuf Firdaus Muhammad Dafi Iskandar Muhammad Dhafi Iskandar Muhammad Dhafi Iskandar Muhammad Farhan, Fahri Muhammad Iqbal Ramadhan Muhammad Reza Hilmy Muhammad Rully Firmansyah Muharom, Ahmad Muhmin, Andi Hidayat Munatsir Oteiba Musyafri, Musyafri Muvinna Adnal Haq Nadia Widni Putri Najihatun, Najihatun Nanda Putra Nasution, Titi Anggraeni Negoro, Dimas Negoro, Dimas Angga Nerissa Arviana Ni Kadek Ayu Kusherawati Ni Putu Diah Wahyuni Niko Garuda Adiyono Ningrum, Ira Sita Nisa, Puspita Chairun Nofierni, Nofierni Noviana Puspitasari Noviati Noviati Novita Sari Enny Astuti Novita, Irene Nur Hasanah Nuraini Setiawati Suwarni Nurhayati Achmad Ratina Nurwijayanti Octaviani Poerwosasmita Phing, Lie Prasetyo, Ribut Prasetyo, Wisnu Budi Prihartanto Dwi Saputra Prima, Patra Batam Primasatria Edastama, Primasatria Priyo Hadi Susananto Puji Astuti Puji Astuti Purwandari, Dian Alfia Pusaka, Semerdanta Pusaka, Semerdanta Putri Utami, Sari R Rojuaniah R Rojuaniah Rachmawati Putri Utami Rafida Rafsanjani Ramadani, Shafira Hafsari Ramadhan*, Gilang Ramdhani, Dadan Ranti, Eufrosina Nona Ratih Pratiwi RATNA INDRAWATI Ratna Indrawati Lestariani Ratna Syaka Aprilda Redhenta Helmi Firdaus Reni Afriani Revin Prasetia Rezki Aulia Rhian indradewa Ria Oktaviani Rian Adi Pamungkas Rian Adi Pamungkas Rianti, Neva Rahma Ribut Prasetyo Riedho Agustian Rifsha Egiannelyandra Rina Anindita Rinaldy Rinaldy Rio Ramadhan Risa Bela Riskung Karim Marsuki Rita Wahidi, Kemala Rival Cahya Setiawan Rizaldy Baskara Rizki Saputra Rizky Artadi Rodiah, Sinten Wanti Rois, Mohamad Roisyam Azmal Rojuaniah Rojuaniah , Rojuaniah Rojuaniah Rojuaniah Rojuaniah Rojuaniah Rojuaniah Rojuaniah Rojuaniah Rojuaniah Rojuaniah Rojuaniah Rojuaniah, R Rona Novia Rosita Rosita Rufyan E. Sofyan Rustanto, Agung Ryan Perdana Putra Safara Putri Maharani Safuan Safuan Samerdanta Pusaka Samerdanta Pusaka Samerdanta Pusaka Samerdanta Pusaka Santi, Evi Sari, Bayu Mayang Satifa, Oriza Savira, Karin Putri Selfiani Selfiani, Selfiani Sella Rosella Semerdanta Pusaka Semerdanta Pusaka Semerdanta Pusaka Semerdanta Pusaka Semerdanta Pusaka Septiyaningsih Septiyaningsih Serkandi Serkandi Shinta Shinta Sidiqurrohman, Dimas Satria Sigit Wisnu Dermawan Simon Petrus Hendrik Hutapea Sirait, Rizani Candra Sita Ningrum, Ira Sitorus, Jusuf Sonjaya, Trisna Sri Rahayu Ningsih Stiawan, Evan Suharyati Shafiyyah Sunaryadi, Ketut Sunaryanto, Ketut Sunaryato, Ketut Supriyadi, Ari Suryadiningrat, Yedi Sutrisno, Sutrisno Suwarto Suwarto Suwarto Suwarto Suwarto Suyanto Suyanto Suyitno, Edi Suyitno, Edy Swarmilah Hariani Syafriadi Cut Ali Syamsul Arifin Syara Syara Syara, Syara Syina, Ibnu Sylvia Christin Syuman Takdir Tahjoo, Anastina Tandion, Fifi Taryana Taryana Tati Nugrahati Teguh Maulana Teguh Wijaya Tigor Maruhum Hutapea Titi Anggraeni Nasution Tjung, Tjie Tri Handoko Tri Nurfitriati Triana, Silvi Tubagus Sirojudin Uli, Syahdani Unggul Kustiawan Unik Dwi Lestari Veithzal Rivai Zainal Vicky Ayu Efrilia Wahyu Agung Saputro Wahyudi, Ickhsanto Wati, Diana Fajar Wibisono, Kristian Wicaksono, Muhammad Andi Widiawati, Devi Wiejaya, Septian Wijoyo, Cahyo Kusumo Wiladiyah, Lala Winanta, Tang Tatang Winta Hendrawati Bu’ulolo Wirya, Yosephine Hannie Wiwin Gusnia Wulan Mawarti Yani Kurniawan, Yani Yani Soleha Yanto Ramli Yanuar Ramadhan Yeni Kamalia Yonatan Setiadi Yora Harzaviona Yudhaningsih, Anik Yudi Eriyanto Yudiarso, Hari Sapto Yudwi Erisha Yuliana Agustina Widiarta Z Zulhamiadi Zaini Abdilah