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Optimization of hand sanitizer gels containing soursop (Annona muricata L.) leaf extract using simplex lattice design method Kosasih, Kosasih; Lismawati, Dita; Adinugroho, Rifael Satrio
JURNAL ILMU KEFARMASIAN INDONESIA Vol. 23 No. 1 (2025): JIFI
Publisher : Faculty of Pharmacy, Universitas Pancasila

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35814/jifi.v23i1.1717

Abstract

Soursop (Annona muricata L.) is a plant whose leaf extract contains alkaloids, flavonoids, saponins, and tannins and can be antibacterial. Based on the compounds it contains, soursop leaf extract can be an active substance in hand sanitizer gel preparations. This study aims to determine the characteristics of the resulting hand sanitizer gel and the optimum concentration of the base combination that can produce a qualified hand sanitizer gel. This study used a Simplex Lattice Design experimental method with two factors (carbomer 940 and HPMC). Three hand sanitizer gels were prepared, with a ratio of carbomer 940: HPMC for F1 (1%:0%), F2 (0.5%:0.5%), and F3 (0%:1%). Tests conducted on hand sanitizer gel preparations included organoleptic, homogeneity, spreadability, adhesion, pH, and viscosity. The results of physical properties tests (spreadability, adhesion, and viscosity) were analyzed using Design Expert 11. The results showed that carbomer 940 and HPMC could increase viscosity and adhesion but could decrease spreadability. Ethanol extract of soursop leaves (Annona muricata L.) could be formulated and optimized into hand sanitizer gels. The optimum formula contained carbomer 940 0% and HPMC 1%, obtained in Formula 3 with a desirability value of 0.986.
BUDAYA ADIL (JUST CULTURE) : UPAYA PENINGKATAN PELAPORAN INSIDEN KESELAMATAN PASIEN DI RUMAH SAKIT Mustoha, Mustoha; Yuliaty, Farida; Paramarta, Vip; Kosasih, Kosasih
Jurnal Manajemen Kesehatan Indonesia Vol 13, No 3 (2025): Desember 2025
Publisher : Magister Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmki.13.3.2025.327-339

Abstract

Patient safety incidents are a critical issue in healthcare that can impact service quality and public trust in hospitals. Implementing a patient safety culture is one way to improve hospital services by raising awareness of error prevention and reporting. This study aims to improve reporting of patient safety incidents in the Central Surgical Installation of Mitra Plumbon Hospital, Cirebon, through the implementation of a culture of fairness. Using a quantitative, correlative descriptive method, this study involved 50 healthcare workers as respondents. The results showed a significant increase in reporting of patient safety incidents after the implementation of a culture of fairness, characterized by a shift from a moderate to a strong culture. A culture of fairness plays a crucial role in creating a safe work environment, where staff feel comfortable reporting incidents without fear of sanctions. This study is expected to contribute to efforts to improve patient safety in hospitals.
Analysis of the Effect of Service Quality on Loyalty with Family Satisfaction as an Intervening Variable (A Case Study) Nursoffa, Idris; Yuliaty, Farida; Malik, Rahadian; Paramarta, Vip; Kosasih, Kosasih; Fitriana, Fitriana
Journal of Public Representative and Society Provision Vol. 5 No. 3 (2025): Journal of Public Representative and Society Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jprsp.v5i3.740

Abstract

At the Regional General Hospital, Drs. Jacobus Luna, M.Si, and Bengkayang examine patient loyalty, family satisfaction, and service quality. In order to increase patient family happiness, hospitals must now offer complete services and uphold patient trust by enhancing service quality. With a sample of 100 respondents who are patients at the Regional General Hospital under the care of Drs. Jacobus Luna and M. Si, Bengkayang, this study takes a quantitative method. Descriptive-verificative analysis along with path analysis was used to analyze the data. Although some issues were found that need to be addressed and improved, respondents rated service quality, patient family satisfaction, and loyalty as good to very good, according to the results of the descriptive analysis. The indirect effect's coefficient was higher than the direct effect's (85.1% > 80.4%), and the path coefficients between the variables were positive, according to the findings of the verifying study utilizing path analysis. This suggests that the relationship between service quality and loyalty can be mediated by the intervening variable of patient family satisfaction. Given that the t-value is higher than the t-critical (26.60 > 1.95), the statistical hypothesis test (t-test) demonstrated that the service quality variable has a positive and substantial impact on patient family satisfaction. Loyalty is positively and significantly impacted by the patient family satisfaction variable (t = 21.39 > 1.95). Additionally, loyalty is positively and significantly impacted by service quality (t = 20.05 > 1.95). Because the t-value is higher than the t-critical (3.81 > 1.95), service quality indirectly influences loyalty through patient family satisfaction.
ANALYSIS OF WORKLOAD ON THE QUALITY OF HEALTH SERVICES AND ITS IMPLICATIONS ON EMPLOYEE PERFORMANCE (SURVEY STUDY AT HERMINA MANADO HOSPITAL) Saragih, Erick Gustaf Hamonangan; Yuliaty, Farida; Rasyid, Renaldi Prasetya Nagar; Kosasih, Kosasih; Rahmiyati, Ayu Laili
HEARTY Vol 14 No 1 (2026): FEBARURI
Publisher : Fakultas Ilmu Kesehatan, Universitas Ibn Khaldun, Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/hearty.v14i1.21032

Abstract

Employee workload is a situation where employees are faced with a volume of work that must be completed at a certain time. Excessive workload can reduce employee productivity. This can lead to a decrease in the quality of health services and employee performance. This study aims to analyze workload, quality of health services and employee performance at Hermina Manado Hospital. This study uses a quantitative approach. The sample in this study amounted to 68 respondents. The data analysis used is descriptive analysis and verification analysis using path analysis. The results of the descriptive analysis of workload, quality of health services and employee performance of respondents gave a good assessment, there were still some that needed to be improved. While the results of the verification study, the path analysis model showed that the path coefficient value between variables was positive and the indirect influence path coefficient value was greater than the direct influence (73.6> 45.4%), meaning that the health service quality variable as an intervening variable was able to mediate the workload variable with the employee performance variable.
ANALYSIS OF SERVICE QUALITY TOWARDS PATIENT LOYALTY WITH PATIENT SATISFACTION AS AN INTERVENING VARIABLE (SURVEY STUDY AT HERMINA MANADO HOSPITAL) Thungari, Grace Imelda; Yuliaty, Farida; Rasyid, Renaldi Prasetya Nagar; Kosasih, Kosasih; Nugroho, Taufan
HEARTY Vol 14 No 1 (2026): FEBARURI
Publisher : Fakultas Ilmu Kesehatan, Universitas Ibn Khaldun, Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/hearty.v14i1.21033

Abstract

The quality of health services as the most important indicator for hospitals. Optimizing service quality, building a positive hospital image, and providing supporting health service facilities are parts that marketers need to consider in order to build patient loyalty by increasing hospital patient satisfaction. This study aims to analyze the quality of health services, patient satisfaction and patient loyalty at Hermina Manado Hospital. This study uses a quantitative approach. The sample in this study amounted to 100 respondents. The data analysis used is descriptive analysis and verification analysis using path analysis. The results of the descriptive analysis of the quality of health services, patient satisfaction and patient loyalty of respondents gave a good assessment, there were still some shortcomings that must be considered for improvement. While the results of the verification study, the path analysis model showed that the path coefficient value between variables was positive and the path coefficient value of the indirect influence was greater than the direct influence (62.4%> 52.0%), meaning that the patient satisfaction variable as an intervening variable was able to mediate the health service quality variable with the patient loyalty variable.
ANALYSIS OF WORK MOTIVATION AND WORK DISCIPLINE TOWARDS WORK SATISFACTION AND ITS IMPLICATIONS ON EMPLOYEE PERFORMANCE (SURVEY STUDY AT BHAYANGKARA HOSPITAL LEVEL III MANADO) Lopulalan, Jopie Julius; Yuliaty, Farida; Rasyid, Renaldi Prasetya Nagar; Kosasih, Kosasih; Rahmiyati, Ayu Laili
HEARTY Vol 14 No 1 (2026): FEBARURI
Publisher : Fakultas Ilmu Kesehatan, Universitas Ibn Khaldun, Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/hearty.v14i1.21034

Abstract

Work motivation plays an important role for hospital employees because it can be a motivator for individuals to carry out an activity optimally. This is also related to work discipline and job satisfaction. So that employee performance needs to be measured to determine the ability of employees to support the hospital institution's strategy in improving services. This study aims to analyze the work motivation, work discipline, job satisfaction and employee performance at Bhayangkara Hospital Level III Manado. This study uses a quantitative approach. The sample in this study amounted to 78 respondents. Data analysis used is descriptive analysis and verification analysis using path analysis. The results of the descriptive analysis study on work motivation, work discipline, job satisfaction and employee performance with a good assessment, there are still some that need to be improved. While the results of the verification study, the path analysis model shows the value of the path coefficient of the work motivation variable on employee performance is positive and the value of the indirect influence path coefficient is greater than the direct influence (24.2%> 8.8%), likewise the work discipline variable on employee performance is positive and the value of the indirect influence coefficient is greater than the direct influence (48.1%> 34.3%) meaning that the job satisfaction variable as an intervening variable is able to mediate the work motivation variable and the work discipline variable on the employee performance variable.
ANALYSIS OF THE IMPLEMENTATION OF ORGANIZATIONAL COMMITMENT TOWARDS JOB SATISFACTION WHICH IMPLICATIONS EMPLOYEE PERFORMANCE (SURVEY STUDY AT HERMANA LEMBEAN MANADO HOSPITAL) Mogi, Melati Rosaline Michaella; Yuliaty, Farida; Rasyid, Renaldi Prasetya Nagar; Kosasih, Kosasih; Nugroho, Taufan
HEARTY Vol 14 No 1 (2026): FEBARURI
Publisher : Fakultas Ilmu Kesehatan, Universitas Ibn Khaldun, Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/hearty.v14i1.21035

Abstract

Organizational commitment is part of an effort or initiative from within an individual to the maximum to survive, work hard, and have confidence in the goals of the organization. Employees as human resources who contribute to health services in hospitals. Therefore, employees contribute to determining the quality of services in hospitals. This study aims to analyze the implementation of organizational commitment, job satisfaction and employee performance at Hermana Lembean Hospital, Manado. This study uses a quantitative approach. The sample in this study amounted to 72 respondents. Data analysis used is descriptive analysis and verification analysis using path analysis. The results of the descriptive analysis study on the implementation of organizational commitment, job satisfaction and employee performance of respondents gave a good assessment, there were still some shortcomings that must be considered for improvement. While the results of the verification study, the path analysis model showed that the path coefficient value between variables was positive and the indirect influence path coefficient value was greater than the direct influence (53.7%> 65.6%), meaning that the job satisfaction variable as an intervening variable was able to mediate the implementation variable of organizational commitment with employee performance variables.
ANALYSIS OF THE HOSPITAL MANAGEMENT INFORMATION SYSTEM IN IMPROVING THE QUALITY OF HEALTH CARE SERVICES AND EMPLOYEE PERFORMANCE (SURVEY STUDY AT BHAYANGKARA HOSPITAL LEVEL III MANADO) Litau, Natasya Anggreine; Yuliaty, Farida; Rasyid, Renaldi Prasetya Nagar; Kosasih, Kosasih; Rahmiyati, Ayu Laili
HEARTY Vol 14 No 1 (2026): FEBARURI
Publisher : Fakultas Ilmu Kesehatan, Universitas Ibn Khaldun, Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/hearty.v14i1.21036

Abstract

Hospital management information system (HMIS) as one of the systems that plays a major role in the success of hospital documentation and services. This is because with the existence of an information technology system, it can help various organizational tasks run effectively and efficiently. The success of the implementation of HMIS should have a good impact on employee performance and service quality. This study aims to analyze the hospital management information system, health service quality and employee performance at Bhayangkara Hospital Level .III Manado. This study uses a quantitative approach. The sample in this study amounted to 78 respondents. Data analysis used is descriptive analysis and verification analysis using path analysis. The results of the descriptive analysis of the hospital management information system, health service quality and employee performance of respondents gave a good assessment, there were still some that needed to be improved. While the results of the verification study, the path analysis model showed that the path coefficient value between variables was positive and the indirect influence path coefficient value was greater than the direct influence (63.7%> 43.1%), meaning that the health service quality variable as an intervening variable was able to mediate the hospital information management system variable with employee performance variables.
The Impact of Service Innovation, Total Quality Management, and Technology Adoption on Competitiveness and Its Effects on the Performance of Third-Level Military Health Center Hospitals Yuliaty, Farida; Kosasih, Kosasih; Rosady, Faisal; Erlambang, Rio Yoga; Amin, Hayat
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 3 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i3.7099

Abstract

This study aims to examine the influence of service innovation, total quality management (TQM), and technology adoption on competitiveness and their subsequent impact on the performance of third-level military health center hospitals. A quantitative research approach was employed, using a survey method to collect data from hospital leaders and staff members. The data were analyzed using Structural Equation Modeling (SEM) to test the relationships among variables. The results indicate that service innovation, TQM, and technology adoption significantly enhance hospital competitiveness. Furthermore, competitiveness was found to mediate the relationship between these strategic factors and hospital performance. The findings highlight the strategic importance of fostering innovation, quality management, and technological integration to improve operational efficiency and service quality in military hospital settings.
The Influence of Leadership Style and Incentive Provision on Employee Work Motivation at Peak Everest Mining LDA, Timor-Leste Carvalho Soares, Sebastiao Barreto de; Lestari, Ayu Mey; Kosasih, Kosasih; Yuliaty, Farida
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 3 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i3.8783

Abstract

This study aims to analyze the influence of leadership style and incentivization on employee work motivation at Peak Everest Mining LDA, a mining company operating in Timor Leste. The background of this research is based on the importance of effective leadership roles and fair incentive systems in shaping the performance of motivated human resources, especially in the mining industry which demands high productivity and job security. The research method used is quantitative with a survey approach. Data was collected through a questionnaire that was distributed to 110 respondents out of a total population of 150 employees. The data analysis technique used was multiple linear regression, with classical assumption tests that included normality, multicollinearity, and heteroscedasticity tests. The results of the study show that leadership style and incentivization have a positive and significant effect on work motivation both partially and simultaneously. Leadership style has a regression coefficient of 0.998 with a significance value of 0.0000, while incentives have a regression coefficient of 2.056 with a significance of 0.0000. The F test showed that the two variables together had a significant effect on work motivation with an F-value of 733.863 and a p-value of 0.0000. A determination coefficient (R²) of 0.932 indicates that 93.2% variation in work motivation can be explained by leadership style and incentivization. This study provides the implication that improving the quality of leadership and providing effective incentives are indispensable in building optimal work motivation in the Timor Leste mining work environment.
Co-Authors Abdallah Al- Shreifeen, Iyad Abidin, Sunarti Adinugroho, Rifael Satrio Agus Triyanto Ahmad H Ahmad Nawawi Ahmad Toni, Ahmad Aiyi Asnawi Alexandre de Sousa Guterres Alifiya, Nesshi Aligita, Widhya Amaliyah, Nurrohmatul Amin, Hayat Amirudin Amirudin Anathasia, Sophiana Enjellin Andyan Pradipta Utama Anggraini, Sofia Anny Nurbasari anwar, teguh aditia Ardiani, Sus Retha Mona Aritonang, MGS. Armaini, Farisa Aryminanto, Andreas Asidiki, Muhamad Ilham Asnar, Etty Sofia Mariati Atmoko, Heru Ayu Laili Rahmiyati Baehaqi Bambang Aw, Bambang agus Bambang Widarsono Beddu, Erniaty Cahyati, Myra Carvalho Soares, Sebastiao Barreto de Cesilia, Rosalina Dadih Supriadi, Dadih Dahlan, Salma Zaini Daniansah, Daniansah Daniel Happy Putra Dede Irving Maryanto Deden Indra Dinata, Deden Indra Dekrita Komarasakti Delaorent, Kevin Indra Dermawan, Diki Tri Bagus Dety Mulyanti Dewi Kania, Dewi Dewi Kurnia Dimas Ageng Prayogo Djalip, Indra Permanajaya Djogo, Ony Dongoran, Haddan Eddi Supriadi Effendi, Dahrul Effendi, Dahrul Eka Purwanda Eko Nugroho Aditiya Utama Putra El Vitra, Rina Eliza Techa Fattima, Eliza Techa Erlambang, Rio Yoga Etty Sofia Mariati Asnar Euis Yanti Supartika Fadjar, Achmad Fahnizar, Andika Faisal Rosady Fajar Wahyudi, Fajar Fandani, Mona Fanlia Adiprimadana Sanjaya Farida Yuliati, Farida Farida Yuliaty Fetrimen, Fetrimen Firdaus, Oktri Muhammad Firnando, Hendri Fitriah Agustika Fitriana Fitriana Gusriani, Lefrina Hadiansyah, Hadiansyah Hadiwijaya, Muhamad Irchamsyah Hamid, Zamroni Hartini, Jeanny Kathleen Hera Novia Herlambang, Hendi Hidayatullah, Agus Imas Siti Masitoh Immanuel Puji Hosanna Asianski Imron Rosadi Ina Ratnasari, Ina Indriani Indriani Irawan Sugoro Ismawanti, Resty Ita, Margaretha Iyon Suyana J, Dedi Jaya, I Gusti Nyoman Trianantha Judijanto, Loso Jumiatun Jumiatun, Jumiatun Kadarisman, Sumeidi Kardoko , Hadi Karlinah, Alin Kartamihardja , Sobarna Kartamiharja, Sobarna Kawaitouw, Leberina Khaidarmansyah, Khaidarmansyah Kharina Septi Lestari Kokom k Komara, Erwan Kumorowani, Riyan Putri Kunkun, Kunkun L. Meily Kurniawidjaja Leihitu, Danila Chris Diana Lesmana, Pandu Lestari, Ayu Mey Linda Septarina, Linda Lismawati, Dita Litau, Natasya Anggreine Lopulalan, Jopie Julius LULUK ASMAWATI M.A, Etty Sofia Malik, Rahadian Mansyur, Masykur H. Mardhiani, Yanni Dhiani Marhami, Marhami Mariyam Chairunisa Marsenta, Giyatri Maula, Kholida Atiyatul Maulamin, Taufan Mayasari, Indriani Mogi, Melati Rosaline Michaella Muhammad Iman Muhammad Syahrudin mulyani, sri rochani munggar, Puspa widyadari Mustoha, Mustoha Nesda, Ajeng Setia Nugroho, Taufan Nunung Nurhasanah Nunung Nuryani Nurdiansyah, Dian Hakip Nurhayati Nurhayati Nurmala Nurmala Nurmartiani, Erika Nursoffa, Idris Nurulhuda, Elly Soraya Pahlevi, Muhamad Reza Pandu Lesmana Paramata, Vip Pebriansyah, Aditya Philips, Grace Angela Prasetianto, Wisnu Pratama, Byan Muslim Pratama, Byan Muslim Pratama, Yudhistira Anugerah Prayogo, Dimas Ageng Primasa, Yustika Dian Purnamasari, Ari Tri Purwaniati, Purwaniati - Putrawan, Munawir R. Rina Novianty Ariawaty Rachmi Anasthasia Seriulna Rahadian Malik Ramadayanti, Wiwi Rasyid, Renaldi Prasetya Nagar Riawati, Neneng Ricky Agusiady Ridwan, Ridwan Rifa'i, Susan Irawan Ripka Margaretha Ponggele Rismita, Rismita Rulia, Rulia Rum, Ira Adiyati S, Maman Sahana, Syahpikal Sahli, Indra Taufik Saragih, Erick Gustaf Hamonangan Satriyo Dwi Atmoko Sawitri, Ken Sawitri Sedarmayanti, Sedarmayanti Setiawan, Hayun Setiawati, Widya Setya Oktariana Siagian, Farida Chrisfina Sidqi, Abdul Gani Siregar, Sadrak Sitepu, Michi Siti Balkis Siti Nuraeni, Siti Siti Nurbaeti, Siti Sobarna Kartamiharja Sofia, Etty Sri Widyastuti Stefani, Shiela Sudrajat, Ceffy Rachmat Sugianto, Yogi Suhaemi, Ujang Suharsono, Teguh Nurhadi Suhendar Suhendar, Suhendar Sujana, Nanan Sumeidi Kadarisman Sundamanik, Siti Jamilah Syahidin, Rukhiyat Syihabudin, Tubagus Tambunan, Irisanna Taufik Zulfikar thaib, Muprihan Thungari, Grace Imelda Triana, Ida Ayu Trisnahada, Trisnahada Trisnawati, Nana Utojo, Widjajanti Utoyo, Widjajanti Vip Paramarta Wartini Wartini, Wartini Widjayanto, Bambang Agus Widjayanto, Bambang Agus Wirawan, Chevie Witarsa, Doni Romdhoni Yualiaty, Farida Yudha, Firman Mighty Yuli Sugiarti, Diyah Yulianty, Farida Yulius, L. Arif Firiandri Zaelani Rahman, Elan Zakaria Kuswara Zulfa Fitri Ikatrinasari