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Mengintegrasikan Keunggulan Operasional dan Orientasi Pasar: Kerangka Konseptual untuk Meningkatkan Kinerja Organisasi Hartoyo, Hartoyo
DFAME Digital Financial Accounting Management Economics Journal Vol 3 No 3 (2025): AGUSTUS
Publisher : Awatara Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61434/dfame.v3i3.314

Abstract

This conceptual paper explores the integration of operational excellence and market orientation as complementary drivers of organizational performance. Operational excellence emphasizes efficiency, reliability, and continuous improvement, while market orientation focuses on responsiveness, customer value creation, and external adaptability. Although these constructs have traditionally been studied separately, their integration provides a more comprehensive understanding of how organizations can sustain competitive advantage. Drawing upon dynamic capabilities, ambidexterity, and resource-based perspectives, the study develops a conceptual framework that highlights the synergies between efficiency and responsiveness. The results reveal that operational excellence strengthens a firm’s ability to reconfigure processes, while market orientation enhances sensing and seizing of opportunities. Together, they form higher-order capabilities that enable resilience in dynamic environments. The framework also emphasizes the role of leadership, organizational culture, and cross-functional collaboration in achieving effective integration. Additionally, the study highlights potential tensions, such as rigidity from excessive efficiency or inefficiency from excessive responsiveness, and proposes strategies to balance them. The paper contributes theoretically by synthesizing fragmented literature streams and offering testable propositions for future research. From a managerial standpoint, it provides guidance for embedding customer intelligence into operations and aligning performance metrics with both efficiency and market responsiveness. The findings underline integration as a critical frontier in management scholarship and practice.
Clustering Indonesian Neobanking Users Through Extended UTAUT 3 for Retention Campaign Strategy Rahmatulloh, Febriandi; Sumarwan, Ujang; Hartoyo, Hartoyo; Sartono, Bagus
ETIKONOMI Vol. 24 No. 2 (2025)
Publisher : Faculty of Economic and Business, Universitas Islam Negeri Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/etk.v24i2.42599

Abstract

Research Originality: This study develops a behavior-anchored segmentation framework for Indonesian neobank users by extending the Unified Theory of Acceptance and Use of Technology (UTAUT-3) with trust and marketplace application usage, providing deeper insights into user behavior. Research Objectives: The research aims to identify distinct neobank user segments and key behavioral drivers to support targeted strategies in digital financial services. Research Method: An extended UTAUT-3 model incorporating trust and marketplace usage was validated through Structural Equation Modeling (SEM). Balanced Iterative Reducing and Clustering using Hierarchies (BIRCH) clustering was applied to data from 386 active users, with segment validity confirmed using Elbow, Gap, and Silhouette methods. Empirical Results: The results revealed that trust, habit, and marketplace usage emerged as primary drivers of engagement and user recommendations. This study identifies four user segments: transitioning explorers, urban occasionalists, rural digital enthusiasts, and cost-conscious digital natives. Implications: Urban Occasionalists and Rural Digital Enthusiasts show strong potential for long-term growth. Targeted engagement and personalized retention strategies for these segments can enhance customer lifetime value and strengthen user advocacy. JEL Classification: G21, M31, C38
Simulating Competing Customer Relationship Management (CRM) Models: A PLS-SEM Approach To Identifying The Best-Fit Model For Alumni Contribution in Higher Education Shalihati, Fithriyyah; Sumarwan, Ujang; Hartoyo, Hartoyo; Yuliati, Lilik Noor
Jurnal Aplikasi Bisnis dan Manajemen Vol. 11 No. 3 (2025): JABM Vol. 11 No. 3, September 2025
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.11.3.1024

Abstract

Background: Higher education institutions (HEIs) are increasingly expected to maintain meaningful long-term relationships with alumni. Customer Relationship Management (CRM), particularly when integrated with social media, has emerged as a key strategy for fostering alumni engagement, satisfaction, and contribution.Purpose: This study aims to identify the best-fit structural model that explains alumni contributions through CRM and social media interaction, while also investigating the role of social media as a moderator, mediator, or intervening variable in these relationships.Design/methodology/approach: The study employed Partial Least Squares–Structural Equation Modeling (PLS-SEM) to simulate twelve alternative models using data from 271 alumni of IPB University. These models varied in CRM structure, the inclusion of satisfaction, and the positioning of social media within the pathway.Findings/Result: Twelve structural CRM models were simulated to examine the effect of CRM and social media on alumni outcomes. Among them, Model 12 demonstrated the best fit, with strong explanatory power (R²), predictive relevance (Q²), and low prediction error (RMSE/MAE). The model reveals a sequential pathway: CRM → Customer Satisfaction → Customer Engagement → Customer Loyalty → Alumni Contributions. CRM also influences Social Media, which in turn enhances Satisfaction. All structural paths are statistically significant, indicating that both CRM and social media play a critical role in driving alumni contributions through a satisfaction-based relational process.Conclusion: CRM in higher education is most effective when treated as a socially constructed process mediated by digital interaction. Social media strengthens institutional trust and emotional connection, playing a critical role in converting alumni satisfaction into sustained loyalty and contribution. Universities should implement social CRM strategies by leveraging digital platforms, personalizing alumni communication, and supporting long-term engagement programs.Originality/value: This study contributes to CRM theory by applying social construction theory to alumni engagement and offering an empirically validated model of how social media enhances relational CRM in HEIs. The findings have practical implications for alumni management strategies in the digital era. Keywords: CRM, social media, alumni engagement, higher education, social construction theory
Competitive analysis and strategic improvement of polypropylene polytam pf-1000 in indonesia Rahardi, Naufal; Hartoyo, Hartoyo; Sartono, Bagus
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 9, No 1 (2025): Journal of Humanities and Social Studies
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v9i1.11662

Abstract

This research intends to assess the competing capabilities of Polytam PF-1000 with other products available in the market Indonesia and suggest alternative approaches to strengthen its market position. A mixed approach was conducted combining survey with 305 respondents and detailed interviews, then using Analytic Hierarchy Process (AHP) method. Multiple regression results suggest that the Demand Conditions variable is the most determinant in competitiveness (β = 0.990, p < 0.05), then Related and Supporting Industries (β = 0.812), Firm Strategy, Structure, and Rivalry (β = 0.218), and lastly Factor Conditions (β = 0.159). It elaborates the necessity of understanding the market, collaboration in the business industry, formulating business strategy, and resource allocation in enhancing competitiveness of Polytam PF-1000. Further AHP (analytical hierarchy process) analysis using 55 stakeholders managed to rank two other group’s components and their weight: Factor Conditions was prioritized and received the most weight at 0.518, followed by Demand Conditions which was rated by 0.261. From the interviews, technological advancement, supply chain improvement, and expansion of market coverage formed the primary strategies. One of the angles of perspective that was surprising is that the consumers want a quicker response to their needs, while the internal stakeholders want investment in the needed resources and infrastructure. Along with regulatory changes and energy efficiency, these are new alternative strategies that were outside Porter’s Diamond.
Real Time Battery Monitoring Control in Mini Generating System Nursusanto, Usman; Khairunnisa', Khairunnisa'; Hartoyo, Hartoyo
Jurnal Edukasi Elektro Vol. 6 No. 2 (2022): Jurnal Edukasi Elektro, Volume 6, Nomor 2, 2022
Publisher : DPTE FT UNY

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/jee.v6i2.54299

Abstract

ABSTRACTMini-generating systems such as PLTS utilize batteries as energy storage media. The increasing use of PLTS also adds to the problem of battery waste (B3). The battery monitoring tool is used to monitor the condition of PLTS batteries and used batteries. This research was conducted using the ADDIE method. Data collection techniques were carried out through literature study, observation, and practice. Research products are battery packs and BMS boxes. The error rate of BMS readings on the values of voltage, current, and temperature are 4.59%, 2.002% and 0.83%. The undervoltage reading error rate is 0.3V. The BMS protection circuit can break the stacking battery circuit when a battery-related problem occurs. The first experiment obtained a measured voltage value of 11.5V when it was not connected to the charging input and the discharging load. The second experiment obtained a measured charging voltage of 12.2V and a measured discharging voltage of 11.9V. Based on these results it can be concluded that the battery is in good condition.ABSTRAKSistem mini pembangkit seperti PLTS memanfaatkan baterai sebagai media penyimpanan energi. Pemanfaatan PLTS yang semakin meningkat juga menambah permasalahan limbah baterai (B3). Alat monitoring baterai digunakan untuk memantau kondisi baterai PLTS maupun baterai bekas. Penelitian ini dilaksanakan dengan metode ADDIE. Teknik pengumpulan data dilakukan melalui studi literatur, observasi dan praktik. Produk penelitian berupa baterai pack dan box BMS. Tingkat kesalahan pembacaan BMS terhadap nilai tegangan, arus, dan suhu yaitu 4,59%, 2,002% dan 0,83%. Tingkat kesalahan pembacaan undervoltage sebesar 0.3V. Rangkaian proteksi BMS dapat memutus rangkaian baterai susun saat terjadi permasalahan terkait baterai. Percobaan pertama diperoleh nilai tegangan terukur 11.5V ketika tanpa disambungkan ke input charging dan beban discharging. Percobaan kedua diperoleh tegangan charging terukur 12.2V dan pada tegangan discharging terukur 11.9V. Berdasarkan hasil tersebut dapat disimpulkan bahwa baterai dalam kondisi baik.
The Influence of Personality, Motivation, Brand Image, and Environment on Students’ Intention in Choosing Bogor Agricultural University (IPB) Solikhah, Aris; Hartoyo, Hartoyo; Yuliati, Lilik Noor
Journal of Consumer Sciences Vol. 1 No. 1 (2016): Journal of Consumer Sciences
Publisher : Department of Family and Consumer Sciences, Faculty of Human Ecology, IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jcs.1.1.14-32

Abstract

The research aimed to identify the level of intention and analyze the influence of personality, motivation, brand image, and environment on intention of the top 15 grade of 11 Science students from 14 high schools in Jakarta, Bogor, Depok, Tangerang, and Bekasi to choose IPB and its managerial implications. Questionnaire with Likert scale was used as a method in collecting data. Descriptive and Structural Equation Modeling (SEM) was used in analyzing data. The results showed that one of three students intended to apply to IPB as a sequence of first choice and second choice. Brand image and motivation significantly influenced the students’ intention in choosing IPB. Environment and personality did not influence the intention. Environment significantly influenced brand image and students’ motivation. Personality did not influence the motivation, brand image, and intention. Making marketing strategies related to students’ intention, IPB should consider motivational factors; e.g., students’ preference in science and agricultural technology, brand image (good reputation), and environment (counseling teachers’ advice and access to the internet/website) in choosing a college as a main factor. Keywords: brand image, environment, intention to choose IPB, motivation, personality Penelitian bertujuan mengidentifikasi tingkat niat dan menganalisis pengaruh kepribadian, motivasi, brand image, dan lingkungan  terhadap niat 15 siswa terbaik IPA kelas XI tahun ajaran 2014/2015 di 14 SMA JABODETABEK dalam memilih IPB serta implikasi manajerialnya. Metode pengambilan data menggunakan kuesioner dengan skala likert. Analisis data yang digunakan deskriptif dan Structural Equation Model (SEM). Hasil penelitian ini menunjukkan satu dari tiga siswa berniat mendaftar ke IPB sebagai urutan pilihan pertama dan pilihan kedua. Brand image dan motivasi berpengaruh signifikan terhadap niat siswa memilih IPB. Lingkungan dan kepribadian tidak berpengaruh terhadap niat. Lingkungan berpengaruh signifikan terhadap brand image dan motivasi siswa. Kepribadian tidak berpengaruh terhadap motivasi, brand image, dan niat. IPB dalam membuat strategi pemasaran yang berhubungan minat siswa hendaknya mempertimbangkan faktor motivasi (menyukai bidang sains dan tekologi bidang pertanian), brand image (reputasi baik) dan lingkungan (pertimbangan guru Bimbingan Konseling dan akses internet/website) dalam memilih perguruan tinggi sebagai faktor utama.Kata kunci: brand image, kepribadian, lingkungan, motivasi, niat memilih IPB
Customer Purchase Intention on Sharia Mutual Fund Products: A TPB Approach Octarina, Evie; Hartoyo, Hartoyo; Beik, Irfan Syauqi
Journal of Consumer Sciences Vol. 4 No. 1 (2019): Journal of Consumer Sciences
Publisher : Department of Family and Consumer Sciences, Faculty of Human Ecology, IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jcs.4.1.37-47

Abstract

This study aimed to determine the influence of variables in TPB (attitude toward behavior, perceived behavioral control, subjective norm), religiosity, knowledge, and risk perception to intention purchase of sharia mutual fund. The sample in this study was customer of Bank Sharia XYZ of 164 customers. The analysis applied in this study was Structural Equation Modeling-Partial Least Square. The result of this research showed that the independent variable had positive and significant influence to dependent variables attitude toward behavior and subjective norm. Religiosity and knowledge have no significant influence toward intention to purchase, while perceived behavioral control and risk perception had no significant influence with intention to purchases. The other result showed that religiosity had a positive significant influence to attitude toward behavior. The conclusion of this research shown that religiosity is the factor which influence attitude toward behavior, attitude toward behavior and subjective norm are the factors which influence intention purchase of sharia mutual fund.
Satisfaction, Purchasing Behavior, and Customer Loyalty of Butik Emas Logam Mulia Reza, Fakhri; Sumarwan, Ujang; Hartoyo, Hartoyo
Journal of Consumer Sciences Vol. 4 No. 2 (2019): Journal of Consumer Sciences
Publisher : Department of Family and Consumer Sciences, Faculty of Human Ecology, IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jcs.4.2.90-107

Abstract

This research study aims to highlights the factors of customer loyalty based on satisfaction, consumer buying behavior at Butik Emas Logam Mulia (BELM) Pulogadung. Using the SERVQUAL services model to analyze quality of services by descriptive statistics method. This study was conducted using 200 respondents selected by purposive. Tangible, empathy, responsiveness, reliability, and assurance (Service Quality Dimensions) were the variables considered for this study. The research found that reliability and responsiveness (not empathy, tangibility, and assurance) impact consumer satisfaction which increases the frequency of purchasing. It explains, a negative relationship between satisfaction and loyalty intensions. Furthermore, both loyalty and satisfaction effects weaken with increased prior consumption experiences, related on organizational issues. Thus, when the customers invest in satisfaction, managers should consider their individual marginal impacts on loyalty and distinguish between consumers with reference to their prior consumption experiences. The managerial implication in marketing strategies to increase customer loyalty, consumer satisfaction is directly related to provide fast, precise, and friendly services in accordance with established service standards. Moreover, the research study concludes that image of a service provider, loyalty of consumers, consumer expectations, perceived value, perceived quality and the way complains are handled are very important factors that determine consumer loyalty levels.
Does Covid-19 Pandemic Change the Consumer Purchase Behavior Towards Cosmetic Products? Farisha, Mega; Hartoyo, Hartoyo; Safari, Arief
Journal of Consumer Sciences Vol. 7 No. 1 (2022): Journal of Consumer Sciences
Publisher : Department of Family and Consumer Sciences, Faculty of Human Ecology, IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jcs.7.1.1-19

Abstract

The Covid-19 pandemic has generally affected the cosmetic industry's marketing and sales. Drastic changes happened, and the sales now rely more on online sales. This study aimed to analyze the purchase behavior of facial serum cosmetic products before and during the Covid-19 pandemic. The sampling technique applied purposive sampling. Data analysis used Structural Equation Modelling - Partial Least Squares (SEM-PLS). Data were obtained from 200 respondents in the Jabodetabek area from April to May 2021, but only 163 were included in the analysis. The results show that the conditions before and during the pandemic are significant differences. Before the pandemic, co-creation, communal activation, conversation, halal awareness, and reference groups influenced the purchase behavior. On the other hand, though, reference groups did not affect the purchasing behavior during the pandemic. Therefore, business people in the cosmetics field can focus on co-creation and conversation.
Pemetaan Stakeholder Dalam Peningkatan Kesejahteraan Masyarakat Nelayan Di Pulau Pasaran Kelurahan Kota Karang, Kota Bandar Lampung Dewi, Niken Puspita; Rochana, Erna; Damai, Abdullah Aman; Hartoyo, Hartoyo; Riantini, Maya; Febryano, Indra Gumay; Tresiana, Novita
Journal of Tropical Marine Science Vol 7 No 2 (2024): Journal of Tropical Marine Science
Publisher : Universitas Bangka Belitung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33019/jour.trop.mar.sci.v7i2.5001

Abstract

The purpose of this study was to map the stakeholders involved in efforts to improve the welfare of fishing communities on Pasaran Island, Kota Karang Village, Bandar Lampung City. The data analysis method was carried out descriptively to map the stakeholders involved based on their interests and influence. The results showed that the players were the Lampung Provincial Government, Bandar Lampung City Government, Bandar Lampung City Fisheries Service, because these stakeholders have a very strong interest and influence. Stakeholders who act as context setters are the Ministry of Marine Affairs and Fisheries, Legislative Members, community leaders, NGOs, Goods and Services Providers, Police and TNI, Universities, because these stakeholders have great influence but low importance. The role of stakeholders with the subject category is small fishermen, namely labor fishermen and fish processing laborers, large fishermen and middlemen. Fishermen are stakeholders who have a high interest, but do not have a strong influence. Stakeholders in the crowd category are the Head of East Teluk Betung Sub-District, Head of Kota Karang Village, Neighborhood and RT officials in Kota Karang Village, because stakeholders, so that the expectations of the government for the provision of the program can be realized and the welfare of the fishing community will increase. In addition, community empowerment can also be carried out through developing the capacities of small fishermen and supporting information in the use of more developed fishing gear by conducting entrepreneurial training, developing skills and expertise for fishermen on Pasaran Island,
Co-Authors -, Komadin ., Harianto Abdullah Aman Damai Achmad Komara Achyar, Nadia Nurvita Ilahi Adam Sugiharto, Adam ADANG AGUSTIAN Adi Putra Adiputra, Henry Jonathan Adler H. Manurung Adzimatinur, Fauziyah Agus Budi Utomo Agus Maulana Agus Wijaya Soehadi Agustina Widi Palupiningrum‬ Ahmad Nugroho, Jati Aji Hermawan Akbari, Hafsarizka Al. Agus Kristiadi Al. Agus Kristiadi Alamsyah, Zeffry Ali Ashar Ali Khomsan Aman Wirakartakusumah Amriwan, Azis Amron Amron, Amron Amzul Rifin Andi Oktoriyana, Andi ANGGRAENI, ADITHIA Ani Haryati, Ani Anita Damayantie Anna Faryanti Aranggraeni, Renda Arde Lindung Pambudi Arief Daryanto Arif Satria Arifin, Bustanil Arifin, Bustanil Arina Hayati Aris Solikhah, Aris Arismunandar, T Maureza Aristi Dian Purnama Fitri Arya Hadi Dharmawan Astari Sukmaningtyas Atika Rahma Baadila, Ikram Bagus Sartono Balagaise, Ancelina Bonar M. Sinaga Bonar Marulitua Sinaga Bonar Marulitua Sinaga Borman, M. Syahrul Budi Suharjo Budiono Budiono Bustanil Arifin Cahyaningsurya, Nabila Sahara Cahyo Dwi Sulistiyo Cornelis, Vieta Imelda D, Sri Sukmana Dadang Sukandar Dadi Adriana Dahlia Nauly Dahmiri Damayanti, Elok Damayanti, Sri Sukmana Dapin, Rahmad Harry Dardiri, Yusuf Dedi Budiman Hakim Dewi, Niken Puspita Diah Diana Sulistyorini Diah Krisnatuti Dieni, Lidya Dominicus Savio Priyarsono Dwinugroho Putro Utomo E. Gumbira Sa’id Eka Intan K.P. Eka Intan Kumala Putri Eka Wulida Latifah Elisa Anggraeni, Elisa Ely Nurhayati Elys Fauziyah Endang Koestati Sri Harini Muntasib Endriatmo Soetarto Erna Rochana Ernu Widodo, Ernu Erry Ricardo Nurzal Ervin Nora Susanti Erwidodo Erwidodo Eva Z. Yusuf Eva Z. Yusuf Eva Z. Yusuf Fadwati, Amida Fahmi, Ali Farisha, Mega Fariyanti, Anna Fathir, Muhammad Aqil Ferdy Adif I. Fallo Fermico Karambut Fitria Fitria Fitriaty, Fitriaty Gengki Zulfikar, M Haidar Hanif Ginting, Victor Hafidu, Akbar Al Handayati, Nur Harianto Harianto Harianto Hastuty Musa Hendri Hendri Hendro Sasongko Heny K Daryanto Heppy Setiawati Hidayat, Rizqi Rizaldi Hidayati, Aprihatiningrum Hurriyatun Kabbaro, Hurriyatun Hurriyyatun Kabbaro Husni, Iqbal Ali Hutagaol, M. Parulian Hutagaol, Manuntun Paruliah Ign. Anung Setyadi Ignatius Suksmadi Ilmi, Sendy Watazawwadu Indra Gumay Febryano Irfan Syauqi Beik irwandar, Sapta N Istiqlaliyah Muflikhati Jan Horas Veryady Purba Joo, So-Hyun Juli Handayani Julianto Julianto Khairunnisa Khairunnisa Khairunnisa', Khairunnisa' Khoirul Umam Krisnawan, Afi Bayu Kudang Boro Seminar Kuntjoro, nFN Kusuma, Pradana Jati Kusuma, Redho Rachmad Hadi Laily Dwi Arsyianti Lala M Kolopaking Lilik Noor Yuliati Lilis Imamah Ichdayati Liza Agustina Maureen Nelloh Lubis, Muchdy Lukytawati Anggraeni M. Riza Pahlevi M. Yusuf Manalu, Doni Sahat Tua Manuwoto, Manuwoto Marfiani, Teni Mashudi, Rudy Maya Riantini, Maya Mayanti, Alamanda Nur Megawati Simanjuntak Melly Latifah Micha Snoverson Ratu Rihi Miftakhul Fauzia Hakim Mohamad Agus Setiawan Mubarik, Rahadean Makhdani Rahmatullah Muhammad Kristiawan Mukhamad Najib Mukti Ali, Mochammad Musa Hubeis Mustain Mustain N, Dedi Wardana Nala Inayatuz Zaid Nasoetion, Dedi Wardana Nasoetion, Dedy Wardana Nimmi Zulbainarni Nofia Mutiara Bahri, Nofia Mutiara Novie Astri Pratiwi, Novie Astri novindra . Novita Tresiana Nugraha, Aliffiansyah Sam Adhitya Nunung Kusnadi Nunung Nuryartono Nur Oktalia Dwine Arwanda, Nur Oktalia Dwine Nurhayati, Ely Nurkodri, Moh Sahroni Octarina, Evie Pantjar Simatupang Patasik, Lidia Wulandary Pradana Jati Kusuma Praptama, Khansa Fernanda Fa'iq Prasetya, Tri Budi Prasetya, Victor Prasetya, Viktor Primadona, Fitry Prioyono, Wahyu Putra, Ananda Maulana Singgih Putra, Fikri Isnaini Rachma Fitriati Rahardi, Naufal Rahmatulloh, Febriandi Ranti Wiliasih Ratna Winandi Asmarantaka Razali, Muhamad Retnaningsih Retnaningsih Reza, Fakhri Rifqi, Reza Muhammad Rina Oktaviani Rini Setiowati Rini Setiowati Ririn Nindia Astuti Rita Nurmalina Riyanti, Evy RIZA RIZA Rizal Syarief Rizky Amelia Robert M.Z Lawang, Robert M.Z Rohim Habibi Rosyadi, Sa'adilah Rulis, Muhammad Rusastra, I Wayan Safari, Arief Salsabilla, Nadia Amanda Saraswati, Girindra SARIMAN Sarjono Sarjono, Sarjono Sarma, Ma’mun Selamet Selamet Sembiring, Anita Indri R. Setiadi Djohar Setiana, Tutut Setiawan, Edi Setiawaty, Elika Shalihati, Fithriyyah Sidarta, Dudik Djaja Sidharta, Dudik Djaja Silitonga, Parlindungan Y Sinaga, Bonar M Sinaga, Bonar M. Sinaga, Bonar M. Sinaga, Roeskani Siti Marwiyah Siyadah, Fatihatus Soekorini, Noenik SRI ASTUTIK Sri Mulatsih Sri Mulatsih Sri Rahayu Mulyani Sri Sulastri Sri Utami Kuntjoro Srihadi, Rati Farini Stevanus Bayu Satriawan, Stevanus Bayu Subekti Subekti Sudarwan Danim Sufrin Hannan Suharno Suharno Sulistyorini, Diah Diana Sumaryanto, nFN Suprihatin Guhardja Suripto Suripto Suryani, Erma Sutopo Sutopo Syifa, Za'iemah Asy Tanti Novianti Tb Nur Ahmad Maulana Tb. Sjafri Mangkuprawira Tedi, Tedi Oktavianto Toni Wijaya, Toni Tri Wulandari Henny Astuti, Tri Wulandari Henny Trias Andati Trias Andati Trias Andati Tridoyo Kusumastanto Ujang Sumarwan Umu Rosidah Usman Nursusanto Wahyu Priyono Wahyudian Wahyudian Wahyuni, Okvita Wanti Fitrianti Wardani, Cory Widiastuti, Endang Linirin Wijaya, Amirullah Wijaya, Krista Winahyu, Djatmiko Wisnu Putra Prihantoro Wulandari, Shindy Tri Yandra Arkeman Yesi Dewita Sari YS Darmanto Yuhendra Yusman Syaukat Yusnina, Yusnina Yuswandi A. Temenggung, Yuswandi A. Zainuddin Zainuddin Zaman, Fasika Khaerul Zumi Saidah Zunara, Elly