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Eeng Ahman, Eeng

Indonesia University Of Education, Bandung-Indonesia

Author-ID : 4252331

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Technology Implementation on Objectives and Key Results in PT. Pos Indonesia 2020-2024 Period Tonggo Marbun; Sora Baltasar; Eeng Ahman
International Journal of Cyber and IT Service Management (IJCITSM) Vol. 5 No. 1 (2025): April
Publisher : International Institute for Advanced Science & Technology (IIAST)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34306/ijcitsm.v5i1.182

This study aims to evaluate the implementation of technology in supporting the Objectives and Key Results (OKR) system at PT. Pos Indonesia during the 2020–2024 period, as part of the transformation into a more agile company. In its efforts to undergo business transformation, PT. Pos Indonesia utilizes technology to support various strategic objectives, such as market share growth, digital transformation, operational efficiency, and the development of customer based services. The technologies implemented include digital applications such as PosAja and PosPay, ERP systems, big data analytics, cloud based data digitization, and work process automation. As an agile company, PT. Pos Indonesia focuses on flexibility, cross-team collaboration, and data driven decision making to quickly respond to market changes. Research results show that the implementation of technology successfully increased transparency, collaboration, and accountability in the execution of OKRs. This technology also supports operational efficiency, service modernization, and the optimization of digital-based human resource management. However, challenges such as limited technological infrastructure, adaptation to a technology based work culture, and the need for employee training remain obstacles that need to be addressed. With a comprehensive agile approach, PT. Pos Indonesia has shown initial success in integrating technology to support OKR, while also strengthening its capabilities in responding to challenges and opportunities in the digital era. Continuous efforts are needed to refine the implementation and drive more adaptive innovation in the future

The Role of Lean Human Resources in Promoting Organizational Citizenship Behavior: A Systematic Literature Review Haryanto, Tri; Ahman, Eeng; Askolani, Askolani
Jurnal sosial dan sains Vol. 5 No. 12 (2025): Jurnal Sosial dan Sains
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/jurnalsosains.v5i12.32585

In addressing the complexity of modern organizational environments, the implementation of Lean Human Resources (Lean HR) has emerged as a strategic approach to enhancing efficiency and employee empowerment. This study aims to examine the relationship between Lean HR and Organizational Citizenship Behavior (OCB), as well as to explore the role of organizational culture as a moderating variable in that relationship. The method employed is a Systematic Literature Review (SLR) based on the PRISMA protocol, analyzing 40 empirical articles from the Scopus database published between 2024 and 2025. The analysis was conducted using VOSviewer and Biblioshiny to support bibliometric mapping and thematic visualization. The findings indicate that Lean HR principles—such as process efficiency, empowerment, continuous training, and transparency—have a positive relationship with OCB dimensions, including altruism, civic virtue, and conscientiousness. Moreover, an organizational culture that fosters collaboration and learning plays a crucial role in strengthening the influence of Lean HR on OCB. Bibliometric visualizations identified “employee” and “organization” as central nodes in the relevant literature. In conclusion, the integration of Lean HR with an adaptive organizational culture significantly fosters the development of OCB. This study offers both theoretical and practical contributions to the advancement of strategic human resource management in navigating contemporary organizational dynamics.

MEDIATION OF ENTREPRENEURIAL INTENTIONS IN THE RELATIONSHIP BETWEEN ENTREPRENEURIAL TRAINING AND COMMUNITY BUSINESS LIFETIME Nugraha, Deni; Ahman, Eeng; Disman; Mulyadi, Hari
International Journal of Cultural and Social Science Vol. 6 No. 4 (2025): International Journal of Cultural and Social Science
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/ijcss.v6i4.1232

This study examines the effect of entrepreneurship training on the vitality of community businesses by considering the mediating role of entrepreneurial intentions in micro and small businesses in the culinary sub-sector in Cisitu, Darmaraja, Wado, Jatinunggal, and Jatigede Districts, Sumedang Regency. The study population included 984 culinary MSMEs, with a sample of 300 respondents. Data were collected through a survey method using a structured questionnaire and analyzed using Structural Equation Modeling (SEM) assisted by SmartPLS 4.1 software. The results showed that respondents rated entrepreneurship training, entrepreneurial intentions, and business viability as moderate (56.61%, 66.79%, and 49.26%), indicating a positive impact but still requiring strengthening. SEM-PLS analysis confirmed that entrepreneurship training had a positive and significant effect on business viability directly (path coefficient = 0.125; t-count = 2.333; p = 0.020) and on entrepreneurial intentions (path coefficient = 0.243; t-count = 4.015; p = 0.000). More importantly, entrepreneurial intentions were shown to significantly mediate the effect of training on business viability (indirect path coefficient = 0.049; t-count = 2.480; p = 0.013). This finding is supported by previous research that emphasized the importance of intentions as a mediator in the relationship between training and business sustainability.

The Effect of Work-Life Balance on Employee Performance: Evidence from a Four-Star Hotel in Bandung, Indonesia Marhanah, Sri; Ahman, Eeng; Senen, Syamsul Hadi; Disman, Disman
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 5 (2025): JIMKES Edisi September 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i5.3983

Work-life balance has become a critical issue in the hospitality industry, which is characterized by high service demands, irregular working hours, and intense work pressure. Despite the growing body of literature on work-life balance and employee performance, empirical evidence focusing on the hospitality sector in Indonesia remains limited. This study aims to examine the effect of work-life balance on employee performance in a four-star hotel in Bandung, Indonesia. A quantitative approach with a descriptive and verificative design was employed. The research population consisted of 50 hotel employees, and a saturated sampling technique was applied. Data were collected using a structured questionnaire with a Likert scale and analyzed through simple linear regression. The results indicate that work-life balance has a positive and significant effect on employee performance, explaining 26.1% of performance variance. This finding suggests that while work-life balance plays an important role in enhancing employee performance, other factors also contribute substantially. The study provides empirical support for the strategic importance of work-life balance policies in service-oriented organizations and offers practical implications for hotel management in improving employee well-being, productivity, and retention. Furthermore, this research contributes to the literature by enriching contextual evidence from the Indonesian hospitality industry and highlighting directions for future research on comprehensive human resource management strategies. Keywords: work-life balance; employee performance; hospitality industry; employee well-being; productivity

A CONTENT ANALYSIS: THE VISION STATEMENTS OF HIGHER EDUCATION INSTITUTIONS IN INDONESIA Chit’Jna Amary Kumang; Eeng Ahman
Dinasti International Journal of Education Management And Social Science Vol. 1 No. 3 (2020): Dinasti International Journal of Education Management and Social Science (Febru
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijemss.v1i3.167

This research is to find out the strategic plan of higher education institutions in Indonesia by analyzing the vision statements of the top 50 higher education institutions in Indonesia according to the Webometrics version in 2018. All vision statements were accessed through the official site of the higher education institutions and then the content analysis, segmentation based on the types of responsible authority (public-private) and the region (Java Island –outside Java Island) were conducted. The analysis of this study was conducted using Voyant Tools, a web-based application for conducting text analysis. The finding of this study was that there were 11 similar keywords used by nearly all higher education institutions. The visions made by the higher education institutions in Indonesia tend to expect quality improvement by targeting a better rank in the national and international scale education level and being future-oriented. It can be seen that 36% of the higher education institutions specifically make several targets in a particular period.

TALENT MANAGEMENT AND WORK MOTIVATION TO IMPROVE PERFORMANCE OF EMPLOYEES Bella Novinda Damarasri; Eeng Ahman
Dinasti International Journal of Education Management And Social Science Vol. 1 No. 4 (2020): Dinasti International Journal of Education Management and Social Science (April
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijemss.v1i4.233

Purpose - To find out (1) An explanation of employee performance, (2) describing Talent Management, (3) an explanation of Work Motivation, (4) the effect of Talent Management and Work Motivation on Employee Performance. Design / Methodology / Approach – This research was conducted on a sample without random, using descriptive and verification approaches with explanatory research methods and data analysis techniques using multiple linear regression. Finding – Talent Management and Work Motivation affect to Employee Performance Originality - The difference is determined in the independent variables, the object and method of the study, the population and research sample, the research period, the measurement instrument and the results of the research, as well as the theoretical sources based on international journals and books and research results.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34306/ijcitsm.v5i1.182

Online Implementation of Project-Based Learning (PJBL) on Students' Capacity for Creative Thinking Samsi, Samsi; Disman, Disman; Ahman, Eeng; Sobandi, A; Mulyadi, Hari
International Journal Corner of Educational Research Vol. 4 No. 3 (2026): March 2026
Publisher : CV. Tripe Konsultan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54012/ijcer.v4i3.705

Creative thinking is the process of coming up with original, adaptable, and visually appealing solutions to problems. Creative thinking is the continuous process of thinking about and creating creative things in order to achieve objectives. Students find the project-based learning approach and the learning process to be interesting experiences. Student learning experiences with the upcoming project serve as the focus of the instructional materials. Students learn more and feel more motivated to complete assigned projects when they are given real-world experience in the learning process. Students learn more and feel more motivated to complete the assigned project when they are given real-world experience in the learning process. Creative thinking is the process of coming up with original, adaptable, and visually appealing solutions to problems. This study looked into how collaboration between groups improved collaborative learning groups' performance on project-based learning tasks and the co-construction of knowledge. The findings of two case studies, one on between-group mentoring and one on between-group project review, revealed that both strategies were viewed favorably by the students and had a positive impact on all students' project performance, particularly in the less effective groups, as well as the knowledge revealed through their online dialogue. The findings shed some light on how students in higher education engage in computer-supported collaborative learning.

Crisis Decision Bundling (CDB) as a crisis leadership framework for digital platform organizations: Integrating dynamic capabilities and situational crisis communication theory in the Netflix Case Chandra, Dicky; Ahman, Eeng; Askolani, Askolani; Wijiharjono, Nuryadi; Ramadhani, Indi
Jurnal Ekuisci Vol 3 No 3 (2026): Vol 3 No 3 January 2026
Publisher : Ann Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62885/ekuisci.v3i3.972

Background. This study examines Netflix’s crisis leadership by integrating crisis leadership theory, dynamic capabilities, and Situational Crisis Communication Theory (SCCT) across four major crises (2000, 2011, 2020, 2022). Methods. A qualitative single-case critical review design is employed. Data include SEC filings, shareholder letters, earnings calls, Investor Relations materials, and relevant international business journalism. Result. Analysis combines heuristic tracing of crisis trajectories with directed qualitative content analysis (Schreier’s coding frame) to reconstruct 14 crisis decisions and assess propositions P1–P4. Findings indicate: the 2000 financial crisis triggered a subscription pivot and a “simplicity–accessibility” identity anchor that aligned early responses under time pressure (P1); the 2011 Qwikster backlash was contained through rapid rollback, public apology, and reunified customer experience, restoring the service’s value frame (P2); the 2020 pandemic disruption was addressed via global–local resource orchestration, release rescheduling, and remote post-production/localization to sustain content supply continuity (P3); and the 2022 subscriber decline prompted monetization reset (AVOD, paid sharing), phased market roll-out, and a shift in performance metrics legitimized through fairness–access–transparency framing (P4). Conclusion. The study’s main contribution is the CDB framework, conceptualizing high-velocity, centrally orchestrated crisis decision bundles that coordinate cross-domain actions and legitimacy framing, turning crises into catalysts of digital platform business-model transformation.

Enhancing Performance Through Digital Competence: The Mediating Role of Engagement and Communication Among Civil Servants Hepi Maizon; Eeng Ahman; Tjutju Yuniarsih; Budi Santoso
Journal Evaluation in Education (JEE) Vol 6 No 3 (2025): July
Publisher : Cahaya Ilmu Cendekia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37251/jee.v6i3.2023

Purpose of the study: The rapid advancement of digital technology demands strong digital competence, particularly among civil servants in educational institutions. This study aims to examine the influence of digital competence on civil servants’ performance, investigating both direct effects and indirect pathways through employee engagement and interpersonal communication. Methodology: A quantitative survey method was employed involving 150 civil servants working in public educational institutions in Riau, Indonesia. Data were collected using structured questionnaires and analyzed using Structural Equation Modeling with Partial Least Squares (SEM-PLS). Main Findings: The results indicate that digital competence has a significant positive impact on performance, both directly and indirectly. Employee engagement and interpersonal communication serve as effective mediators that enhance the relationship between digital competence and performance. The findings suggest that civil servants who possess strong digital skills, coupled with high engagement and effective interpersonal communication, demonstrate better job performance. Novelty/Originality of this study: This study offers a novel contribution by integrating psychological (employee engagement) and relational (interpersonal communication) dimensions as mediators in the relationship between digital competence and performance. While previous studies have focused mainly on technological aspects, this research highlights the importance of human and social factors in driving performance in digitally transforming institutions. The implication of these findings points to the need for a more holistic approach to digital transformation policies in the public sector, where capacity building should not only address technical skills but also foster engagement and communication abilities among employees.

Co-Authors A Sobandi A. Sobandi, A. Sobandi Abyannash, Mohammed Ade Sobandi, Ade Adilah Oktafianti, Adilah Adriana, Retasya Adriani, Deni Agung Pribadi, Farkhan Agus Rahayu Agus Sudono, Agus Ahmad Firdaus Ahmad Zaelani Adnan Aieny, Fauzia Aisah Aisah Aldila Krisnaresanti Aldila Krisnaresanti, Aldila Almujab, Saiful Amary Kumang, Chit’Jna Amilusholihah, Amilusholihah Amir Machmud, Amir Andianie, Indria Andrey Satwika Yogaswara Anggraini, Afriska Yuni Anggreini, Citra Anita Wiani Asep Budiman Asep Budiman Asha Insan Pratama Askolani Askolani, Askolani Astiwardhani, Winny Bambang Widjajanta, Bambang Baskara, Agus Bawadi, Titik Handayani Bayu Indra Setia Bella Novinda Damarasri Bonny Buntoro Budi Santoso Budi Santoso Budi Santoso Burhanudin, Moch Aziz Chandra, Dicky Chatarina Umbul Wahyuni Chit’Jna Amary Kumang Citra Anggreini Citra Anggreini D. Disman Dadang Dahlan Dahlan, Dadang - Deddy Mulyana Deddy Mulyana Dedi Supendra Dedy Kurnaendar Dematria Pringgabayu Deni Adriani Deni Nugraha Desmintari Desy Aryanti, Desy Dewi Pancawati Novalita, Dewi Pancawati Diah Apriliani Dianwicaksih Arieftiara Disman Disman , Disman Disman Disman Disman Disman Disman M.S Disman, Disman Dita Maharani Suwardi Dwi Budi Santoso Edi Suryadi Edi Suryadi, Edi Endang Supardi Endang Supardi, Endang Endang Supriatna Ensar, Imey Indayanti Fadli agus triansyah Fahmi Jahidah Islamy Fajar, Harini Fathurahman, Fikri Muhammad Febrian, Feby Firdaus, Mutiah Mutiara Firmansyah, Deri Fitriatu Lam'ah Gea Puspita Gita Bonita Ramadanti Granit Agustina Hakim, Moch. Lukmanul Hari Mulyadi Hari Mulyadi, Hari Hasiany, Dearni Dewi Hendrayati, Heni Heny Hendrayati Hepi Maizon Heriman, Heriman Hilmiatussad, Kinanti Geminastiti Hilmiatussadiah, Kinanti Geminastiti Ikaputera Waspada Ikaputera Waspada Ikaputera Waspada Ikaputera Waspada, Ikaputera Imania, Inten Noor Indriyani Handyastuti Ismeirita Ismeirita Ismeirita, Ismeirita Iswanti Iswanti Janah Sojanah, Janah Kinanti Geminastiti Hilmiatussadiah Kodri Kodri Kurjono, Kurjono Kurniawan, Fakhry Hafiyyan Kusnendi Kusnendi Kusnendi Kusnendi Kusnendi, Kusnendi Levana Ghiffarini Kurniawan Lili Adi Wibowo Liubana, Alfred Machmuda, Amir Maesaroh, Syti Sarah Maghfur, M. Maha Putra Maizon, Hepi Majid, Mohamad Zuber Abd MARIA BINTANG Mas Haryono, Mas Maula, Afief Maula Novendra Maulana, Mahbub Afini Maulidina, Alma Syifa Mirza Irwanda Mugi Puspita Muhamad Agustiono Munir Nur Komarudin Nanang Fattah Nanda Akhmad Romadhon, Dwi Nani Sutarni Nasser Navik Istikomah Neng Sri Nuraeni Neti Budiwati Neti Hernawati Nofriansyah Nofriansyah Nofriansyah, Nofriansyah Novianti, Silvia Novinda Damarasri, Bella Nugraha Nugraha Nur, Lutfi Nura, Alfi Nurhasan, Rohimat Nurhasanah Nurhasanah Nurhasanah Nurhasanah Nurhayati, Sri Endah Nurhoiriyah Nurhoiriyah Nurlatifah Nurlatifah Nuryanti, B Lena Oce Ridwanudin Oktaviani, Winda Pangestu, Erry Panggabean, Romli Jumpai Permana, Tatiek Ekawati Permanar, Tatiek Ekawati Pinayani, Ani Poy Saefullah Zevender Prasetio, Bayu Pratiwi, Nova Putri Yunita Aprillianita Rafita Sari, Rafita Rahayu Sri Purnami Rahayu, Dina Rahayu, Dina Rahma Wahdiniwaty rahmadiah, rifa Ramadhani, Indi Ramadhani, Sarah Sucia Rasto Rasto Repiyanti Hendria, Repiyanti Resti Ramadhaniyati Reyta, Fitriani Rian Andriani Rian Andriani, Rian Risya Ladiva Bridha Rizka Putri Ananda, Rizka Putri Rofi Rofaida Rohmana, Yana Rony Idris Bagaskara Sambas Ali Muhidin Sambas Ali Muhidin, Sambas Ali Samsi Samsi Samsi Samsi Setiawan, Rahyuniati Shintia Permata Siti Hadijah, Hady Sobandi, Sobandi Sojannah, Jannah Sora Baltasar Sri Marhanah, Sri SRI RAHAYU Suherman, Usep Sukendar, Fitriaza Hamidah Susanti Kurniawati, Susanti Suwatno Suwatno Suwatno Suwatno Syamsiah, Sela Nur Syamsu Yusuf Syamsu Yusuf, Syamsu Syamsul Hadi Senen, Syamsul Hadi Syarifuddin Syarifuddin Tarjuman, Tarjuman Tatiek Ekawati Permana Taufiq Rahmat Tjujtju Yuniarsih Tjutju Yuniarsih, Tjutju Tonggo Marbun Toto Susanto, Toto Tri Haryanto Usep Deden Suherman Usep Deden Suherman Wiani, Anita Wijiharjono, Nuryadi Wijoyo, Satrio Willma Fauzzia Windi, Wina Nur Wira Suciono Wiyono, Darul Woro Priatini Yana Setiawan Yogaswara, Andrey Satwika Yoni Hermawan YUDI NUR SUPRIADI Yuliandi, Cindy Dwi Yulianti, Sinta Yuliati - Yuniar Lestari Yuniarsih, Tjujtju Yusriani, Sri YUSUF, RAMAYANI Yusupov Komaliddin Bakhtiyor Ugli Zaelani Adnan, Ahmad

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