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Journal : Trilogi Accounting

BALANCED SCORECARD SEBAGAI METODE MENINGKATKAN KELANGSUNGAN USAHA SUPERMARKET PADA MASA PANDEMI COVID-19 Anindya, Anindya; Novita, Novita
TRILOGI ACCOUNTING & BUSINESS RESEARCH Vol 4, No 1 (2023)
Publisher : Universitas Trilogi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31326/tabr.v4i1.1349

Abstract

The purpose of this research is to find out that a performance measurement system with a balanced scorecard can be a tool for maintaining the continuity of Papaya Fresh Gallery's business so that it can survive during the pandemic. This research uses the method of analysis of validity test, reliability test, descriptive qualitative, and also descriptive quantitative. Primary data is obtained through questionnaires distributed to customers and employees, while secondary data is obtained from financial reports, that are appropriate to the topic as well as from journals. The results obtained from this study show that with COVID-19 which caused a global crisis, performance measurement with the balanced scorecard is useful for decision-making in making performance designs so that companies can know the compcompanyition to be able to make decisions and make strategies to survive and compete. with other foreign supermarkets as well as with other competitors so that the company can continue its business.Keywords: Balanced Scorecard, Business Continuity,  Performance measurement
BALANCED SCORECARD: ALAT UKUR KINERJA DESA WARINGIN JAYA DALAM MEWUJUDKAN TATA KELOLA PEMERINTAHAN Lestari, Wulan; Azka, Aditya Fadillah; Agustine, Vinna Ayu; Novita, Novita
TRILOGI ACCOUNTING & BUSINESS RESEARCH Vol 5, No 1 (2024)
Publisher : Universitas Trilogi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31326/tabr.v5i1.1978

Abstract

The allocation of Village Funds (ADD) must be balanced with the achievement of good performance by producing outputs and benefits that can be felt tangibly by all levels of villagers. The purpose of this study is to help the government in Waringin Jaya Village determine the performance measure of institutions by using a balanced scorecard that is balanced with public service standards in achieving good governance. The method in this research is qualitative descriptive with data collection techniques, namely interviews, questionnaires, observations and documentation. This research produces a balanced scorecard design with the perspective of service to the community as the main measure and supported by financial perspectives, internal processes, as well as growth and learning based on the principles of good governance. This design is expected to be a measure of the performance of the Waringin Jaya Village government in realizing good community services and community welfare development from the allocation of village funds received from the central government. Keywords: Public Sector Organisations, Balanced scorecard, Public Services, Governance
MATERIAL FLOW COST ACCOUNTING SEBAGAI UPAYA EFISIENSI BIAYA PRODUKSI KERUPUK IKAN ERNA JAYA Azka, Aditya Fadillah; Agustine, Vinna Ayu; Nabiilah, Nabiilah; Syarif, Ahmad Maulana; Novita, Novita
TRILOGI ACCOUNTING & BUSINESS RESEARCH Vol 5, No 1 (2024)
Publisher : Universitas Trilogi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31326/tabr.v5i1.1979

Abstract

The purpose of this research is to analyze whether the fish crackers in every production process Erna Jaya has generated material losses, in order to obtain transparent information on the effectiveness and efficiency of the use of raw materials and energy in the overall production process. Based on analysis of this study, it is suggested that the fish cracker factory Erna Jaya had material losses/waste in the production process by 15% derived from raw materials and energy is wasted. The results of this study provide a solution to improve production processes and recycle the waste generated as a production cost efficiency effort. As the ingredients and the dough is wasted and stuck to the production machine can be reused in the next production, a change of cooking oil on a regular basis, maintenance and engine maintenance by production personnel after each use, and can be sold as a raw material by a third party to increase income for the company.Keywords: raw material, energy, material losses, Material Flow Cost Accounting, production costs
ANALISIS SENTIMEN MENJADI DASAR PERBAIKAN KUALITAS PELAYANAN HOTEL DI TRIPADVISOR Siringo Ringo, Tiurma Ristiani; Novita, Novita
TRILOGI ACCOUNTING & BUSINESS RESEARCH Vol 5, No 2 (2024)
Publisher : Universitas Trilogi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31326/tabr.v5i2.2105

Abstract

Tripadvisor is a website that contains information on travel and tourist destinations and applications that users can access to provide reviews based on places that Tripadvisor users have visited. This study aims to determine the performance of the algorithm used in predicting and providing improvements in the quality of hotel services on Tripadvisor based on negative sentiment. This research data collection was carried out using documentation techniques. This type of research is qualitative research with sentiment analysis techniques. The results of the study show that the performance of the algorithm used is good with an accuracy value of 87%. In the negative sentiment analysis results, service quality improvements are made by providing recommendations to hotels on TripAdvisor, among others, the hotel staff must be more careful when fulfilling customer requests, maintaining the cleanliness of hotel rooms, improving the quality of food ingredients by choosing more competent chefs, and providing training to food servers so that they can be more polite to customers. Keywords: Sentiment Analysis; Service Quality; Logistic Regression 
ANALISIS SENTIMEN MENJADI DASAR PERBAIKAN KUALITAS PELAYANAN HOTEL DI TRIPADVISOR Ringo, Tiurma Ristiani Siringo; Novita, Novita
TRILOGI ACCOUNTING & BUSINESS RESEARCH Vol 5, No 2 (2024)
Publisher : Universitas Trilogi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31326/tabr.v5i2.2158

Abstract

Tripadvisor is a website that contains information on travel and tourist destinations and applications that users can access to provide reviews based on places that Tripadvisor users have visited. This study aims to determine the performance of the algorithm used in predicting and providing improvements in the quality of hotel services on Tripadvisor based on negative sentiment. This research data collection was carried out using documentation techniques. This type of research is qualitative research with sentiment analysis techniques. The results of the study show that the performance of the algorithm used is good with an accuracy value of 87%. In the negative sentiment analysis results, service quality improvements are made by providing recommendations to hotels on TripAdvisor, among others, the hotel staff must be more careful when fulfilling customer requests, maintaining the cleanliness of hotel rooms, improving the quality of food ingredients by choosing more competent chefs, and providing training to food servers so that they can be more polite to customers. Keywords: Sentiment Analysis; Service Quality; Logistic Regression 
ANALISIS PENERAPAN ENTERPRISE RISK MANAJEMEN PADA PERUSAHAAN JASA PENGIRIMAN BARANG PT. MERPATI ALAM SEMESTA BERDASARKAN COSO – ENTERPRISE RISK MANAGEMENT INTEGRATED FRAMEWORK Syahlan, Kurnia; Novita, Novita
TRILOGI ACCOUNTING & BUSINESS RESEARCH Vol 6, No 2 (2025): .
Publisher : Universitas Trilogi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31326/tabr.v6i2.2469

Abstract

This study aims to analyze the application of ERM at PT. Merpati Alam Semesta (MAS), a courier service company, using the COSO Enterprise Risk Management Integrated Framework. This research employs a descriptive qualitative approach with data collection techniques through in-depth interviews, participatory observation, and document analysis. The results indicate that PT. MAS has comprehensively implemented the COSO ERM components, evidenced by strong top-management commitment (tone at the top), internalized integrity and ethics, a clear organizational structure, and the integration of ERM with the ISO 9001:2015 quality management system. The company successfully identifies, assesses, and responds to operational and strategic risks while leveraging innovation opportunities. Challenges include the socialization of risk appetite, resistance to SOP updates, and the complexity of risk correlation modeling. Practical implications of this study include recommendations to enhance ERM effectiveness through risk dashboard visualization, system automation, predictive technology utilization, and strengthening whistleblowing channels.Keywords:  Enterprise Risk Management, COSO ERM, risk management, courier service company, ISO 9001.
Co-Authors . Zulfan A.A. Ketut Agung Cahyawan W Abda Abda Achmad Fauzi Adiratna, Arvia aditya, Anak agung surya Adlina, Fadiah Agustina, Hardianti Agustina, Ratih Widi Agustine, Vinna Ayu Akhmad, Imran Al Fasir, Mawar Jannati Alfiyanti, Isnaini Alfizar Alfizar Almas, Salsabila Amanina, Cut Aida Ambarsari, Novia Ambo Upe Amirsyah Putra Lubis Ananda, Imas Dhea Andrian, Rendy Anggeline, Elsafira Mala Anindya, Anindya Antariksa Christi, Yudiar Anwar Hafidzi Ardi Nusri ARI SUSANTO Arie Anggraini ARIYANTO, DEDY Ariza, Anggatia Armaini Rambe Arum Wijayanti Aryani, Novia Arza, Seti Askari Zakaria Askari Zakariah Asmu'i, Asmu'i Asnawi Abdullah Asyukri, Tibyan Azakari Zakariah Azka, Aditya Fadillah Azkari Zakariah Baehaqi Dahlia, Lely Dali Santun Naga Darmawan, Bambang Darmawati, Irma Darmawati, Irma Darni Darni Dede Mahdiyah, Dede Dermawan, Bambang Diah Nurdiwaty Dian Sari Diana Rahmi Ega Ega Eka Armas Pailis Ekariawati Elfrianto ., Elfrianto Elisa, Ema Elly Kesumawati Elok Heniwati Elviana Elviana, Elviana Emawati emawati Emiril Rozaq Erlita, Yeni Erni Erni Fadhilah Fadhilah Fahira, Leilani Faiza C Suwarno Faizurrahman, Umar Haidar Fambudi, Nurcahyo Imam Faradilla, Rizka fatimah Fatimah FATKHURAHMAN FATKHURAHMAN, FATKHURAHMAN Fatmita, Sherly Faudiah, Nurul Fauzan, Rizky Febriansyah, Wandy Febrianti, Febi Fiona Fiona, Fiona Fitra, Maha Fitri Apriani Fitri Jayanti, Fitri Fitriana Fitriana Fitriani Fitriani Fortuna, Gianta Arya Dwi Fuadiya, Alina Golan Hasan, Golan Gulo, Nitema Habib, Muhammad Hamdan Hadi, Muhamad Rif’al Hadiyati Hadiyati, Hadiyati Hanabel kadatuan Hariadi Hariadi Hasnita, Hasnita Helvira, Reni Hidayatullah, Ferdy Hilyah Magdalena Humaira, Zakia Husain Husain Husni Husni Hutabarat, Christine Stevany idel waldelmi, idel IGP, Ratih Andaningsih Iis Purnengsih Ilmiawan Ilmiawan, Ilmiawan Imam Nurcahyo Fambudi Imron Mawardi Indah Saputri Indaryati, Sri Indradewa, Rhian Irawan, Damar Aji Irawati Irawati Isman, Isman Ivan's, Eny Izati, Dini Nuzulia Izzatul Yazidah, Izzatul Jannah, Firdatul Juliana Juliana Juniarti, Atty Kabri, Kabri Kamila, Alya Zian Kamul, Imori Karolina, Sindi Kartina Kartina Karzai, Ismadaniel Kerlin, Kerlin Khairunnisa, Dina Khristina Yunita Kinanti, Niken Ayu Eka Krisna Putri, Stefany Ayu Kurniasi, Ririn Kusuma Wardany Laili Suhairi, Laili Lang, Teressa Larasati, Woro Leon, Winson Lestari, Mugi Ayu Lestari, Wulan Lily Purwianti Lindayani, Linlin Lishanawati, Rd. Emilia Lita, Lita lubis, kartika sari M. Amal, M. Amal M. Marthoenis M. Yogi Riyantama Isjoni Maharani, Ade Retno Maharani, Marlin Maharany, Indah Dewi Mahfuzi, Mahfuzi Manalu, Roipaldo Mandala, Wintari Mansurdin, Mansurdin Manuputty, Gina Patriani Mardianto Mardianto Margaretha, Gracella Mariana, Erni Masrura, Munadiya Maulana, Ikhwan Maulana, Saeful Mauliddina, Adinda Maulidian, Maulidian Maulidya, Ukhti Mawar Kelana Mendrofa, Julnifa Mia Audina, Mia Miftahul Jannah Millatunnisa, Syarifah Moh. Sidik Priadana Muarrif, Samsul Muchtar, Asyrafil Muhammad Akbar Muhammad Amin Muhammad Asrori Muhammad Reza Destya Muhammad Ryan Iskandar Muhibbuddin Muhibbuddin Muis, Muhammad Abdul Mujiburrahmi, Mujiburrahmi Mukhirah, Mukhirah Mulyani, Nanda Munajim, Ahmad Munawaroh, Madinah Munirwan, Haris Mutiar, Astri Mutiara Dewi Puspitawati Mutmainah Mutmainah Muzakkir, Nur Ain Pratiwi Nabiilah, Nabiilah Nabila, Dienda Nadeak, Darwin Nasution, Taufik Hidayat Nasution, Taufiq Hidayat Natasyarah, Fatia Bilqis Ninawati, Siti Norawati, Suarni Norjannah Novista, Bella Novril Dita Yola Nur Fitri Amalia Nur Handayani Nuraini, Sara Nurbaiti Nurjannah, Syamratun Nurkadri, Nurkadri Nurrahma, Azalya NURUL HIDAYAH Oka Harahap, Putra Oktafia, Emilia P, Mutiara Dewi Padang, Muhammad Rasyid Parenty, Atika Partono Partono Pasaribu, Ahmad Muchlisin Natas Permatasari, Cahyaning Kilang Pitriyana, Sisi Pratama, Gama Pratiwi Rambung Prayudha, Agung Rorhi Pribadi, Teguh Putri Vidiasari Darsono, Putri Vidiasari PUTU LUSITA NATI INDRIANI Rafles Ginting Rahmah Yulisa Kalbarini, Rahmah Yulisa Rahmat Sabani Rahmi Rahmi Ramzin, Ramzin Ratna Wulandari Rayini Dahesihsari Riasih, Riasih Ricania, Ricania Ricki Ananda Rina Sundari Rindian Habib, Chika Laila Ringga, Edi Saputra Ringo, Tiurma Ristiani Siringo Ririen Setyarini Riski, Riski Rismaya, Erin Rizky Fajar, Abdul Robinson, Fredie Rosmala Dewi Rusni Rusni, Rusni Sahputera Sagala, Ramlan Sahri, Nurlaeli Aprilia Sandra Dwi Hidayani Saputra, Novitasari Sara, Sara Sari, Erma Puspita Sari, Novia Ambar Sari, Reni Permata Sator, Patricia SETIAWATI, FUJI Silvi Yulia Sari Siringo Ringo, Tiurma Ristiani SIRNAYATIN, TITIN ARISKA Siti Rusdiana Siti Syahsudarmi Sri Hardianti Rosadi Sri Herianingrum Sri Rahayu Sugihartatik, Sugihartatik Sukarnoto, Toto Sundari, Rina Supriyadi Supriyadi Susi Sri Yanti Suwitorahardjo, Benyamin Syafika, Nurul Syahbana, Monang Syahlan, Kurnia Syahyana, Ahmad Syaifullah, Ardi Syamsu Rijal Syamsul Bahri Syarif, Ahmad Maulana Syaukani Syaukani Tannia, Tannia Tanvera, Joselyn Tarigan, Isma Sinarta Teuku Heriansyah, Teuku The, Trixie Agustina Tri Hidayati Tri Juniarti, Atty Triwahyuni, Irene Tuti Yanuarti Ulviana, Ulviana Usman Radiana Ustwana Aisya Vanessa Keylita Sutarna Wardani, Reni Kumu Watil Qur’an Wibowo, Titik Widagdo, Herry Wijaya, Andreas Yani, Sanda Ummu Lutfi Ahk Yosua, Immanuel Yudhistira Anggraini, Yudhistira yulia harwina, yulia Yusufi, M. Zaidar, Muhammad Zakariah, M. Zulinda, Nia