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Michael Michael
Fakultas Ekonomi Dan Bisnis Universitas Mulawarman, Samarinda.
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The Influence of Product Quality, Price, and Service Quality in Customer Loyalty at PT. Cybernetic Makmur Lestari Arie Pratania Putri; Alexander Wongkar; Michael Michael; Muhammad Rizki Balliansa
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 3, No 4 (2020): Budapest International Research and Critics Institute November
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v3i4.1306

Abstract

The aims of this study is to fin out the Influence of Product Quality, Price, and Service Quality in Customer Loyalty at PT. Cybernetic Makmur Lestari. This study used qualitative method. The partial test results product quality variable (X1) has a positive and significant effect on consumer loyalty (Y) at PT. Cybernetic Makmur Lestari.The partial test results variable price (X2) has a positive and significant effect on consumer loyalty (Y) at PT. Cybernetic Makmur Lestari. The partial test results service quality variable (X3) has a positive and significant effect on consumer loyalty (Y) at PT. Cybernetic Makmur Lestari. The simultaneous test results of variable product quality (X1) price (X2) and service quality (X3) simultaneously have a positive and significant effect on consumer loyalty at PT. Cybernetic Makmur Lestari amounted to 55.7% and the remaining 44.3% varied by other factors that were not researched such as location, personal selling, and physical evidence.
Polarization of Regional Revenue and Expenditure Budget and General Allocation Fund as well as Effect on Regional Expenditure in Regency/City of East Kalimantan Province Wahyuni, Erni; Michael, Michael; Amalia, Siti
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 4 (2022): Budapest International Research and Critics Institute November
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i4.7235

Abstract

This study aims to analyze polarization of regional revenue and expenditure budget and general allocation fund as well as effect on regional expenditure in Regency/City of East Kalimantan Province. This type of research is quantitative research. The data uses secondary data. The data used is obtained from Regional Government Organization related to the realization of the Regency/City regional revenue and expenditure budget of East Kalimantan Province in 2011 to 2021. The data is contained in the Supreme Audit Agency of East Kalimantan Province. Data collection techniques by observation, document collection, and library research. Data analysis in this study used autoregressive distributed lag (ARDL). The results show that the general allocation of funds in a long run has a positive and significant effect. Regional expenditure in long run has a positive and significant effect. Regional income, general allocation funds, and regional expenditure in the short run have a positive and insignificant effect. Regional revenue and expenditure budget in 2014 to 2017 has decreased so that it can be said to be ineffective, then in the following year there is an increase so that it can be said to be effective. There is a decrease in general allocation of funds in the period from 2014 to 2015 which is 10.58% so that it could be said to be ineffective, then in the following year there is an increase of 22.48%. The following year is the same, so it is said to be effective.
Co-Authors Adrian Adrian Adrian Adrian Adriana Aprilia Agus Iwan Kesuma Agustin, Julia Then Ahmad Yudi Aji Sofyan Effendi Alexander Wongkar Alexander, Ferdinand Morin Alfinna Mahya Ummati, Alfinna Mahya Alnikaromah, Sovi Amelia Setiawan Amrillah, Muhammad W. Amrizal Amrizal Andi Yanto Andinata, Reynaldi Andriawan Kustiawan Andry Yuliyanto Anggy Trisnadoli Anistia, Nida Antonius Singgih Setiawan Aprilia, Ayu Sinta Apriwelni, Siska Ardi Paminto Ardiansa Ardiansa Arfianty, Rani Ariani, Yovita Arie Pratania Putri Arif Setyaji Ary Setyawan Aryani, Marnida Astari, Lita Tri Auriyani, Wika Atro Ayudia Hardiyani Kiranaratri Baharuddin Baharuddin Balqis Balqis Bayzoni Bayzoni, Bayzoni Bobby Tumbelaka Bonifasius Belawan Br Simamora, Rusdiana Budi Ribowo, Anggarani Cahyasari, Dyah Cahyo Agung Saputra Chiuman, Linda Christine S.T. Kansil Condro Winarsih, Anita Lestari Condro, Anita Lestari Dalimunthe, Nisaul Fadilah Daniel Daniel Danniel, Danniel Darius Andana Haris Deka Prismawan Desmelati Desmelati Destiani, Dika P. Dewi Dewi Dewi Ratna Lestari Dewi Saraswati, Dewi Diana Lestari Dicky Pratama Dini Rizki Nanda Dinli, Dwi Yunisa Dio Alfiantara Santoso Djohan, Sjamsu Djoko Setyadi Edhi Sandra Edwin Destra Ekaputra, Reza Asriandi Elsa, Jessica Charis Elsaday Elsaday Elvira Fitriyani Pakpahan Endang Sulastri Enjelica Auroka Eric, Eric Ernawati Ernawati Fadillah Sabri Fajar, Mutiara Fanna, Gibral Tariq Farisi, Ahmad Fath, Muhammad Thoriq Al Fatma Sri Wahyuni Febriyadi Fenny Chandra ferdinand fassa, ferdinand Fitriana, Indri Rahmandhani Forlita Forlita Fransisca Elza Galih Rio Prayogi gasim, Gasim Girsang, Ermi Gloria, Fransisca Gunawan, Jenifer Hadlen, Michelle Hamfri Djajadikerta Hartati, Ery Hartono, Eric Hartuti, Silvy Hasibuan, Gina Cynthia Raphita Helmi Maulana Ramadan Henryanto Wijaya Hermagasantos Zein Hia, elpin Putriani Hoki, Leony Husni Syahrudin I Putu Ellsa Sarassantika Ibnu Harris Ika Aulia Sabilla Ilpandari, Ilpandari Inayatullah, Inayatullah Indra Wardana Irwansyah Isnainul, OK Izha Mahendra, Martin Jackson Lee Jacky Jacky Jadiaman Parhusip, Jadiaman Jamlani Jamlani Jeanny Pragantha Jeniffer Jeniffer Jeremia, Michael Jerry Pahlevy Mahakam, Jerry Pahlevy Johanes Fernandes Andry Juliansyah Roy Julita Hayati Junita Eka Susanti Jusia Amanda Ginting Juvenius Martin Kambira, Pretty Falena Atmanda Karmill Trinanda Kezia, Valerie Khairunnisa, Priska Khanza, Ayu Kamila Kristiyono, Yokie Radnan Kufmil Laila Kurniawan, Reynaldi Kusumandary, Pralestika Dwi Laulita, Nasar Buntu Liangga, David Lismana Lismana Luhur Wicaksono Lukas, Stefanus M Gilang Indra Mardika Marina, Bernaditha Catur Martino, Ahmad Fadlun Harianto Marvy Marvy Matondang, Venansia Roulina Maulana, Muhammad Irsal Maya Dhewi Restanti Maynius, Veilind Mei, Siaw Mei Melda Agnes Manuhutu Meythi, Meythi Michelle Michelle Miranda, Evan Febri Miskar Maini Monika Arvia Chiara Monika Kristanti Monika, Monika Muhammad Rachman Mulyandi Muhammad Rizki Balliansa Muhammad Saleh Mujihardianti, Elida R. Mutiara Fajar Muttaqin, M Al Ghifary Jundana Nadi, Abi Berkah Nadi, Muhammad Abi Berkah Nadiya Dwi Rahayu Nampiah Sukarno Nancy Suwarna Nasution, Ade Prayoga Nasution, Ainun M. Natasha Fiorentina Kusumawati Ngurah Suryantara, I Gusti Novitasari, Casthellia Loren Nugraha Bintang Wirawan, Nugraha Bintang Nurmagita Pamursari Nurwanda Sari Oktavia, Amelia Oktovina Oktovina P Kirtinanda Paulina, Ida Permata, Riestya D. Pralestika Dwi Kusumandary Pramesti, Pungky Pratama, Anita P. Priyagus, Priyagus Pungky Slamet Wisnu Kusuma Putri Ayu Dwiyana R., Abdurahman R., Theresia Rachmad Budi Suharto Rahardjo, Hartono Rahayu, Fenadya Rahayu, Kuswati Indra Rahcmad Budi Suharto Rahma Yanda Rahma Yanda Rahmat Kurniawan Rahmat Suhatman Raissa, Amanda Ramadhan, Aravi Zalsa Ramatillah, Diana Laila Rambe, Janeta Fazriah Rasil, Feryan Hadyan Rasji Rasji Rasji, Rasji Regina Dwi Amelia Revelin, Dylan Richi, Michael Robby Sutedjo Rochmani, Evi Malyana Ronny Irawan Rusdi, Farid Sallido, Gufron Sam Surya Sandra Faninda Saputro, Eka Aji Sari, Indah Mutya Sasmitapura, Angga Sawo Sawo selly Selly Seng Hansen Septiani, Fauziah Serli Serli Shady Shady Shannen Ivanka Gunardi Sherlyna Sherlyna Sidabutar, Rivaldi Sihombing, Tera Melya Patrice Simon, Febryanti Sinaga, Frans Mikael Sinta Engelika Br Ginting Sinuraya, Rano K. Siregar, Jessica Sisilia Sisilia Sitepu, Arif Rahman Hakim Siti Amalia SITI SAODAH Siti, Maulidina Sitompul, Naomi Jesika Situmeang, Martin Juharlin Sofi Mursidawati Steven A. Pamolango, Steven A. Suharto Suharto Sukendar, Astria Yuli Satyarini Sumarlina Sumarlina Sumarto Sumarto Suryadi Suryadi Sutardi, Azzahrotul Qona'ah Ibnatus Syahidus Syuhada Syawal, Fatri Takaliuang, Jammes Talahatu, Samuel Tambunan, Hermon Frederik Tiorivaldi Tiorivaldi Tommy Iduwin Vazelim, Valencia Vincent Tristan, Radick Violita, Cindy Winni Wahyudi, Agung Aji WAHYUNI, ERNI Wijang Widhiarso Wijaya, Hansel Wijaya, Karen Mirabel Wika Atro Auriyani Wikantari, Ni Made Lita William Widjaja Wilma Fatmasari winarsih, anita lestari condro Winson Ng Wiratyadi, Irfaan Yani, Euis Eka April Yanto, Dwi Yohanes Firmansyah Yudi, Ahmad Yufri Aldi Zai, Immanuel Zamralita, Zamralita Zhafira, Elian