Articles
<![CDATA[The Influence of Service Quality, Brand Image, and Customer Satisfaction on Customer Loyalty of Bekam Therapy Center Jember ]]>
<![CDATA[Dwi Purnomo, Deddy]]>;
<![CDATA[Restu Permana, Anindya]]>;
<![CDATA[Irawan, Dedy]]>;
<![CDATA[Qomariah, Nurul]]>
<![CDATA[ International Journal of Management Science and Information Technology Vol. 3 No. 2 (2023): July - December 2023 ]]>
Publisher : <![CDATA[Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) ]]>
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DOI: 10.35870/ijmsit.v3i2.1309
<![CDATA[Health is currently an important concern after the outbreak of the Copid 19 Pandemic. Cupping therapy is an alternative for people to maintain their own health from free radical attacks that are currently spreading in the community due to pollution and chemicals. This study aims to examine the effect of service quality, brand image, and customer satisfaction on customer loyalty at Bekam Therapy Center Jember. The sample in this study consisted of 100 customers who had cupping at the Cupping Therapy Center using a nonprobability sampling technique. Tests were carried out using multiple linear regression using the SPSS 25 Software tool. The results of the analysis show that service quality affects customer loyalty, brand image affects customer loyalty and customer satisfaction affects customer loyalty at the Jember "Bekam Therapy Center".]]>
<![CDATA[The Role of Leadership in Improving Organizational Citizenship Behavior and Performance of Vocational High School (SMK) Teachers ]]>
<![CDATA[Thamrin, Muhammad]]>;
<![CDATA[Nursaid, Nursaid]]>;
<![CDATA[Janah, Zahrotul]]>;
<![CDATA[Qomariah, Nurul]]>
<![CDATA[ International Journal of Management Science and Information Technology Vol. 4 No. 1 (2024): January - June 2024 ]]>
Publisher : <![CDATA[Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) ]]>
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DOI: 10.35870/ijmsit.v4i1.1631
<![CDATA[The government's efforts to help vocational schools produce graduates who are superior and absorbed in the world of work continue to be made. One of them is the existence of the Center of Excellence (PK) Vocational School program. This program aims to enable graduates to be globally competitive and able to open up job opportunities through entrepreneurship. This research aims to determine and analyze the impact of teacher leadership on teacher OCB and teacher performance at Muhammadiyah Vocational Schools domiciled in Banyuwangi. All 345 vocational school teachers were used as the population. The total sample is known to be 184 teachers using the Slovin Formula. Descriptive statistics are used to find out information about respondents and research variables. Structural Equation Model (SEM) with WarpPLS 7.0. After analysis, the results are that: 1) leadership at SMK Muhammadiyah Banyuwangi has a positive influence on teacher performance; 2) organizational citizenship behavior possessed by teachers can improve teacher performance.]]>
<![CDATA[The Influence of Marketing Mix Strategy on Supermarket Customer Satisfaction in Banyuwangi ]]>
<![CDATA[Rizki Amelia, Rodhiah]]>;
<![CDATA[Maimunah, Maimunah]]>;
<![CDATA[Raditya Akbar, Nanda]]>;
<![CDATA[Qomariah, Nurul]]>;
<![CDATA[Thamrin, Muhammad]]>
<![CDATA[ International Journal of Management Science and Information Technology Vol. 4 No. 1 (2024): January - June 2024 ]]>
Publisher : <![CDATA[Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) ]]>
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DOI: 10.35870/ijmsit.v4i1.2206
<![CDATA[The purpose of this research is to determine the Marketix Mic strategy for customer satisfaction at Akira Our Shop Banyuwangi. The independent variables in this research include product (X1), place (X2). promotion (X3) price (X4), and while the dependent variable is customer satisfaction (Y). The population in this study were all customers at Akira Our Shop Banyuwangi. The number of samples was determined as 30 respondents. The measurement scale in this study uses five levels in scores from 1-5. Descriptive analysis was carried out to explain respondents and research variables. Analysis of validity tests and reliability tests was carried out to test research measuring instruments. Based on the results of the analysis regarding the influence of the marketing mix which includes product (X1), place (X2). promotion (X3) price (X4), on customer satisfaction at Akira Our Shop Banyuwangi, the results are that product (X1), place (X2) and price (X4) have a significant effect on the level of customer satisfaction. Meanwhile promotion (X3) does not provide customer satisfaction.]]>
<![CDATA[The Roles of Tax Morale, Tax Fairness, and Tax Simplicity in Enhancing Tax Compliance Behavior Through Tax Compliance Intention at The Jember Tax Office ]]>
<![CDATA[Deddy Dwi]]>;
<![CDATA[Qomariah, Nurul]]>;
<![CDATA[Nyoman Putu Martini, Ni]]>
<![CDATA[ International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024 ]]>
Publisher : <![CDATA[Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) ]]>
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DOI: 10.35870/ijmsit.v4i2.2785
<![CDATA[Taxes play a very important role in financing various public needs. Enhancing tax compliance is crucial to increasing tax revenues. This study aims to investigate the impact of tax morality, tax fairness, and tax simplicity on tax compliance behavior through tax compliance intentions at the Jember Tax Office. The sample used was 400 respondents. This study uses the Structural Equation Modelling (SEM) model. The results show that tax moral, tax fairness, tax simplicity, and tax compliance intention have a direct and significant effect on tax compliance behavior, respectively. A similar phenomenon also occurs in the connections between tax morals, tax fairness, and tax simplicity with tax compliance intention. Tax compliance intention acts as a mediator of the relationship between tax fairness and tax compliance behavior. On the other hand, tax compliance intention cannot mediate the correlation between tax morality and tax compliance behavior as well as the relationship between tax simplicity and tax compliance behavior.]]>
<![CDATA[The Role of Data Quality and User Experience in Increasing User Satisfaction in the Jember Regency One Data Portal Application ]]>
<![CDATA[Fatimah, Siti]]>;
<![CDATA[Qomariah, Nurul]]>;
<![CDATA[Nyoman Putu Martini, Ni]]>
<![CDATA[ International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024 ]]>
Publisher : <![CDATA[Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) ]]>
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DOI: 10.35870/ijmsit.v4i2.2788
<![CDATA[This research aims to explain the influence of data quality and experience on user satisfaction with the Data Application used in Jember Regency. The total population in the study was 11,667 who were State Civil Apparatus employees in the Jember Regency Government. The number of samples was determined as 117 people. The sampling method in this research uses purposive judgmental sampling, namely by determining certain criteria which aims to produce a sample that can logically be considered representative of the population based on the researcher's assessment. This research uses descriptive analysis, testing measuring instruments in the form of testing the validity and reliability of data, and testing research hypotheses. The research results show that the quality of data provided by the Jember Regency Satu Data Portal can have a very significant positive impact on user satisfaction. The user experience variable turns out to have a positive and significant influence on user satisfaction of the Jember Regency Satu Data Portal.]]>
<![CDATA[The Influence of Transformational Leadership Style and Performance Benefits on Employee Performance ]]>
<![CDATA[Herawati, Desi]]>;
<![CDATA[Qomariah, Nurul]]>;
<![CDATA[Putu Martini, Ni Nyoman]]>
<![CDATA[ International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024 ]]>
Publisher : <![CDATA[Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) ]]>
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DOI: 10.35870/ijmsit.v4i2.2854
<![CDATA[Human resources (employees or employees) in a company/institution organization are always considered a vital asset for the organization. Performance or work achievement (performance) can be interpreted as achieving work results in accordance with the rules and standards that apply to each organization. Performance can also be said to be the result or output of a process. The aim of this research is to directly determine the transformational leadership style and performance allowances on employee performance with motivation as a mediating variable at the Jember Regency Education Office. The number of samples in this study was 135 respondents, namely employees with ASN status. Description analysis is needed to find out the respondent's description. Measuring instruments in the form of questionnaires need to be tested using validity and reliability tests. To find out the results of the research hypothesis, hypothesis testing is needed. The results of data analysis show that the transformational leadership variable has a positive influence on employee performance. Performance allowances can have a positive influence on employee performance in a government organization, especially the Education Service.]]>
<![CDATA[The Impact of Social Media Marketing and Brand Awareness on Purchasing Decisions on Cosmetic Products ]]>
<![CDATA[Cahyo Dinarso, Rahmat]]>;
<![CDATA[Aprilia Nurhaliza, Dwi]]>;
<![CDATA[Qomariah, Nurul]]>
<![CDATA[ International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024 ]]>
Publisher : <![CDATA[Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) ]]>
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DOI: 10.35870/ijmsit.v4i2.2861
<![CDATA[Competition between whitening cosmetic products is increasing with the emergence of new products endorsed by artists. The first aim of this research is to find out and analyze the impact of social media marketing on purchasing decisions, the second aim is to find out and analyze the impact of brand awareness on purchasing decisions. All Scarlet cosmetics users at the Scarlet Fitriajaya Banyuwangi Outlet are the population in this study. A total of 180 respondents were sampled in this research. Validity tests and reliability tests were used in this research to test the research questionnaire. The research hypothesis developed needs to be tested using hypothesis testing. The research results show that social media marketing and brand awareness have a positive impact on purchasing decisions for scarlet cosmetic products.]]>
<![CDATA[The Importance of Work Environment and Knowledge Management in Improving Employee Performance ]]>
<![CDATA[Nunul Mirawati, Yuli]]>;
<![CDATA[Qomariah, Nurul]]>;
<![CDATA[Sanosra, Abadi]]>
<![CDATA[ International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024 ]]>
Publisher : <![CDATA[Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) ]]>
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DOI: 10.35870/ijmsit.v4i2.2866
<![CDATA[In the face of increasing competition, companies or organizations are obliged to improve employee performance. It is very important to do this to maintain the existing conditions. This research aims to examine the influence of the work environment and knowledge management on the performance of District Communication and Information Service employees. All employees of the Jember Regency Communication and Information Service were used as the population, the number of which was 129 respondents, all of whom were used as research samples (saturated samples). Analysis of respondents in the form of descriptive analysis was carried out in this research. The measuring instrument will be tested with research validity and reliability. To answer the hypothesis in this research, a research hypothesis test was carried out. After statistical analysis was carried out, the research results showed that the work environment in which employees worked influenced employee performance. The management knowledge possessed by employees at the District Communication and Information Service also apparently has a positive impact on improving employee performance.]]>
<![CDATA[The Influence of Work Engagement and Knowledge Sharing on Nurse Performance ]]>
<![CDATA[Nyoman Putu Martini, Ni]]>;
<![CDATA[Rahayu Niwidadi, Sri]]>;
<![CDATA[Herlambang, Toni]]>;
<![CDATA[Qomariah, Nurul]]>
<![CDATA[ International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024 ]]>
Publisher : <![CDATA[Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) ]]>
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DOI: 10.35870/ijmsit.v4i2.3128
<![CDATA[Human resources who serve as officers or employees in a company or institutional organization are always considered a vital asset for an organization. Performance or work achievement can be interpreted as achieving work results in accordance with the rules and standards that apply to each organization. Performance can also be said to be the result or output of a process. The purpose of this research is to find out directly the influence of work engagement and knowledge sharing on employee performance at RSD dr. Soebandi Jember. The total sample in this study was 171 inpatient nurse respondents with a minimum work period of 3 years. Descriptive analysis is used to determine the respondent's description. Validity test and reliability test for the validity and reliability of research data. Hypothesis testing was also carried out in this research. The research results show that work engagement and knowledge sharing partially have a positive and significant effect on the performance of RSD dr. Soebandi Jember.]]>
<![CDATA[The Influence of Work Facilities and Competence on the Performance of Dapodik Operators at Public Middle Schools in Jember Regency ]]>
<![CDATA[‘Atho Illah Askany, Ibin]]>;
<![CDATA[Budi Satoto, Eko]]>;
<![CDATA[Sanosra, Abadi]]>;
<![CDATA[Qomariah, Nurul]]>
<![CDATA[ International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024 ]]>
Publisher : <![CDATA[Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) ]]>
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DOI: 10.35870/ijmsit.v4i2.3166
<![CDATA[The complexity of school operator work is a challenge for every institution to maintain optimal data quality. However, several institutions show that the operator's work targets have not been achieved in carrying out their duties and functions. Therefore, the purpose of this study is to directly determine and analyze the influence of work facilities and competence on the performance of junior high school operators in the Jember Regency Education Office. The number of samples in this study was 94. Validity test and reliability test analysis were used as an effort to determine the validity and reliability of a construct. Hypothesis test analysis was also carried out in order to obtain direct influence results. The results of the data analysis showed that the work facility variable had a significant effect on operator performance. Meanwhile, employee competence also had a significant effect on the performance of junior high school operators in the Jember Regency Education Office. This study provides a very important contribution related to the relationship between work facilities, competence and employee performance. The results show that facilities and competence show that they can improve employee performance, which theoretically strengthens the idea that facilities and competence can improve performance.]]>
