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All Journal Jurnal Pendidikan Indonesia Kompak : Jurnal Ilmiah Komputerisasi Akuntansi Jurnal Ilmu-Ilmu Peternakan (Indonesian Journal of Animal Science) Jurnal Ilmiah KOMPUTASI AKUNTANSI DEWANTARA Jurnal Studi Komunikasi Jurnal Pemberdayaan Masyarakat Madani (JPMM) Jurnal Ilmiah Wahana Akuntansi Jurnal Agrotech Esteem Journal of English Study Programme Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Bunda Edu-Midwifery Journal (BEMJ) YUSTISI JURNAL PERTANIAN Linguistik Indonesia Jemasi Jurnal Ekonomi Manajemen dan Akuntansi GERAM (GERAKAN AKTIF MENULIS) Golden Age: Jurnal Ilmiah Tumbuh Kembang Anak Usia Dini Indonesian Journal of Community Dedication Jurnal Ilmu Komputer dan Desain Komunikasi Visual Jurnal Ilmu Komputer dan Bisnis Akurasi : Jurnal Studi Akuntansi dan Keuangan Jurnal Nutrisi Ternak Tropis (JNT) Dinasti International Journal of Digital Business Management JIIP (Jurnal Ilmiah Ilmu Pendidikan) Abdi Laksana : Jurnal Pengabdian Kepada Masyarakat Jurnal Surya Teknika MEANS (Media Informasi Analisa dan Sistem) Jurnal Ilmiah Sport Coaching and Education Jurnal Masyarakat Maritim International Journal Of Science, Technology & Management (IJSTM) Yustisi: Jurnal Hukum dan Hukum Islam Jurnal Pendidikan Jasmani (JPJ) Jurnal Pendidikan Jasmani dan Adaptif (JPJA) Cendekia Medika : Jurnal Stikes Al-Ma`arif Baturaja INTELEKTIVA PARENTAS: Jurnal Mahasiswa Pendidikan Teknologi dan Kejuruan JIKI (Jurnal Ilmu Komputer dan Informatika) Indonesian Journal of Sport Management TEKIBA : Jurnal Teknologi dan Pengabdian Masyarakat PUCUK : Jurnal Ilmu Tanaman Indonesian Journal of Innovation Studies Jurnal Lingkar Mutu Pendidikan Jurnal Nasional Teknologi Komputer Journal of Industrial Engineering and Halal Industries PERTANIAN TROPIK Jurnal Komtekinfo Jurnal Teknologi dan Manajemen Industri Terapan Jurnal Ilmu Pendidikan dan Sosial JIKTI : Jurnal Ilmiah Komputer Terapan dan Informasi Journal of Business Studies and Management Review STORAGE: Jurnal Ilmiah Teknik dan Ilmu Komputer Journal of Scientific Research, Education, and Technology Jurnal Informatika Ekonomi Bisnis Jurnal Smart Paud Journal for Quality in Public Health Jurnal Pendidik Indonesia Jurnal Software Engineering and Computational Intelligence GSE-journal Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam RESLAJ: Religion Education Social Laa Roiba Journal Al-khidmah: Jurnal Pengabdian dan Pendampingan Masyarakat Jurnal Pengembangan Teknologi Informasi dan Komunikasi (JUPTIK) Journal of Innovative Food Technology and Agricultural Product Jurnal Desiminasi Teknologi Jurnal Ilmu Sosial dan Humaniora Jurnal Pendidikan Dasar Islam Journal of Ekonomics, Finance, and Management Studies IPSSJ Proceeding International Conference on Education Journal of Islamic Education Research Living Sufism: Journal of Sufism and Psychotherapy Sriwijaya Foodtech Journal Jurnal kiprah pendidikan Praktek Kerja Lapang Manajemen Jurnal Sains dan Teknologi Pangan Journal of Management Jurnal Lingkar Mutu Pendidikan
Hermanto
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Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Medicine & Pharmacology Nursing Physics Public Health Social Sciences Transportation Veterinary Other

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Digitalisasi Layanan Posyandu: Transformasi Pelayanan Kesehatan Anak Berbasis Web Decelia Maharani, Putri; Hermanto
Jurnal Pengembangan Teknologi Informasi dan Komunikasi (JUPTIK) Vol. 3 No. 2 (2025): JURNAL PENGEMBANGAN TEKNOLOGI INFORMASI DAN KOMUNIAKSI (JUPTIK)
Publisher : Universitas Muhammadiyah Muara Bungo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52060/juptik.v3i2.3823

Abstract

Pos Pelayanan Terpadu (Posyandu) merupakan salah satu pilar utama dalam pelayanan kesehatan berbasis masyarakat, terutama dalam memantau pertumbuhan dan perkembangan anak. Namun, hingga saat ini kegiatan operasional Posyandu masih banyak dilakukan secara manual, sehingga rentan terhadap kesalahan pencatatan, kehilangan data, serta keterlambatan pelaporan. Penelitian ini bertujuan untuk merancang dan mengimplementasikan sistem informasi Posyandu berbasis web guna mendukung transformasi digital layanan kesehatan anak di Posyandu Kasih Ibu Proyek, Nagari Maloro II, Kec. Kamang Baru Kabupaten Sijunjung. Pengembangan sistem menggunakan metode Waterfall yang meliputi tahapan analisis kebutuhan, perancangan, implementasi, pengujian, dan pemeliharaan. Fitur utama sistem mencakup pendaftaran balita, pencatatan data pertumbuhan dan imunisasi, serta pelaporan kegiatan secara digital dan real-time. Hasil pengujian dengan metode black box menunjukkan bahwa sistem telah berjalan sesuai spesifikasi dan mudah digunakan oleh kader. Penerapan sistem ini terbukti meningkatkan efisiensi, akurasi data, serta aksesibilitas informasi kesehatan. Digitalisasi Posyandu menjadi langkah strategis dalam meningkatkan mutu layanan kesehatan berbasis masyarakat dan dapat direplikasi di wilayah lain dengan adaptasi minimal.
PERAN AKUNTABILITAS KEUANGAN DAN KEBIJAKAN PUBLIK DALAM MENINGKATKAN KINERJA AGRIBISNIS KELAPA SAWIT RAKYAT: SYSTEMATIC LITERATURE REVIEW Hermanto
Integrative Perspectives of Social and Science Journal Vol. 3 No. 04 April (2026): Integrative Perspectives of Social and Science Journal
Publisher : PT Wahana Global Education

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Agribisnis kelapa sawit rakyat memiliki peran strategis dalam perekonomian Indonesia, namun masih menghadapi berbagai permasalahan seperti rendahnya produktivitas, keterbatasan akses pembiayaan, lemahnya manajemen keuangan, serta belum optimalnya implementasi kebijakan publik. Kondisi ini menunjukkan adanya kebutuhan akan penguatan akuntabilitas keuangan dan efektivitas kebijakan publik dalam meningkatkan kinerja agribisnis. Penelitian ini bertujuan untuk mengkaji peran akuntabilitas keuangan, menganalisis kontribusi kebijakan publik, serta mensintesis dampak keduanya terhadap peningkatan kinerja agribisnis kelapa sawit rakyat. Metode yang digunakan adalah Systematic Literature Review (SLR) dengan mengkaji berbagai literatur ilmiah yang relevan dari jurnal nasional dan internasional, laporan kebijakan, serta dokumen resmi terkait. Hasil kajian menunjukkan bahwa akuntabilitas keuangan berperan dalam meningkatkan efisiensi biaya, pengambilan keputusan, serta akses terhadap pembiayaan formal seperti KUR dan PSR. Sementara itu, kebijakan publik berfungsi sebagai katalisator melalui program peremajaan sawit, sertifikasi keberlanjutan (ISPO/RSPO), serta pendampingan teknis yang mendorong peningkatan produktivitas dan daya saing. Sintesis menunjukkan bahwa integrasi antara akuntabilitas keuangan dan kebijakan publik secara signifikan berkontribusi terhadap peningkatan kinerja agribisnis, baik dari aspek ekonomi maupun keberlanjutan. Penelitian ini menyimpulkan bahwa kedua faktor tersebut bersifat saling melengkapi dan perlu diimplementasikan secara sinergis untuk mencapai kesejahteraan petani dan keberlanjutan sektor kelapa sawit rakyat.
Factors contributing to negative emotional experiences in intercultural academic communication Hermanto
Jurnal Studi Komunikasi Vol. 9 No. 3 (2025)
Publisher : Faculty of Communications Science, Dr. Soetomo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25139/jsk.v9i3.10395

Abstract

This study investigates the factors contributing to students’ negative emotional experiences during communication with peers, faculty members, and staff in the culturally diverse setting of Institut Teknologi Sepuluh Nopember (ITS), Surabaya, Indonesia. Employing a mixed-methods approach, the research examined the interplay of communication styles, interpersonal relationships, and socio-cultural differences of 126 respondents. Results indicate that a significant majority, 75.4% of students, reported experiencing negative emotions during campus communication, with female students reporting a higher prevalence within their gender group. Qualitative analysis identified three primary categories of contributing factors: ‘tone and style of communication,’ ‘interpersonal relationships,’ and ‘social and cultural differences’ along with their sub-categories, such as impolite or disrespectful language and feelings of being undervalued or unsupported, primarily stemming from communication styles and interpersonal relationships emerged as the most significant contributors to negative emotional experiences. The study highlights the critical role of communicative styles and interpersonal dynamics in eliciting negative emotions within a diverse university environment. These findings underscore the need for fostering inclusive and supportive communication practices to mitigate emotional strain and enhance student well-being and academic achievement.
The MEDIATING ROLE OF CUSTOMER SATISFACTION IN THE RELATIONSHIP BETWEEN TRUST, EMOTIONAL BONDING, AND LOYALTY: EMPIRICAL EVIDENCE FROM AN SME AUTOMOTIVE WORKSHOP Apriansyah, Roky; Hermanto
Journal of Business Studies and Management Review Vol. 9 No. 2 (2026): JBSMR, Vol 9 No.2 June 2026
Publisher : Management Department, Faculty of Economics and Business, Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jbsmr.v9i2.58106

Abstract

This study aims to analyze the role of customer satisfaction in mediating the influence of trust and emotional bonding on customer loyalty at Bengkel Putra Motor. Amidst the intense competition in the automotive service sector, understanding the drivers of customer retention is critical for the long-term sustainability of small and medium enterprises (SMEs). This research employs a quantitative approach with a correlational design. Data were collected from 100 respondents using purposive sampling. Structural Equation Modeling (SEM) based on Partial Least Squares (PLS-SEM) was utilized to test the hypothesis and the mediating role of customer satisfaction. The results indicate that trust and emotional bonding have a significant positive influence on customer satisfaction and customer loyalty. Furthermore, customer satisfaction acts as a significant partial mediator between trust, emotional bonding, and customer loyalty. The findings suggest that while trust and emotional bonding are essential predictors, customer satisfaction is the most dominant driver of loyalty, serving as the vital mechanism to convert psychological commitment into behavioral loyalty. The study provides empirical evidence that Bengkel Putra Motor should focus on strengthening technical transparency to foster trust and cultivate emotional engagement to enhance customer experience. By optimizing these factors, the enterprise can mitigate customer churn and ensure long-term business sustainability. This research contributes to the literature on relationship marketing by integrating emotional bonding and trust within a unified mediation model in the specific context of an SME automotive workshop, addressing the research gap regarding customer retention strategies in local service entities.
Co-Authors AA Sudharmawan, AA Abdul Alim Abdul Hadi Abdul Hamid Abdul Pandi Abdullah, Muhammad Luthfi adang badru jaman,anggun fergina, adang badru jaman,anggun fergina Ade Agung Kurniawan Ade Hendi Ade Hendi Afif Badawi Afriani, Desi Afriany, Jannatul Agung Robianto Agusta Dian Ellina Agustini, Ajeng Ayu Ahmad Homaidi Ahmad Iskandar Rahmansyah Ahmad Muflih Wafir S.A Aini Nurul Akhmad Dwi Priyatno Alief Muhammad Alun Sujjada Amaludin, Roni Ammar Farisi Andi Kaharuddin ANGEL PURWANTI Ani Susanti Apriansyah, Roky Apriliantoni Arianto Arisandi, Oriza Arsyantika, Nining Asri Nurul Huda Aulia Puspita Anugra Yekti Aulya, Annisa Fitri Ayu Diana Azhari Baharuddin Befi Widya Hermawan Dani Hari Tunggal Prasetiyo Dani, Ryan Daniel Happy Putra Dawamul ikhsan Decelia Maharani, Putri Desrian Romza Pernandio Dewi Kartika Dian Hafidh Zulfikar Diansah, Roy Djoko Sutrisno Djuredje, Rizka A Hi Dwi Narsih Dzakiyani, Widya Hasnadz Eka Dian Savitri Eka Lidiasari Eko Juli Fitrianto Ela Yuliana Elvira, Ilian Endah Lestari, Martanti Endang Rini Sukamti Endang Suhendar Erika Putri, Nadia Etty Safriyani Fadjriah Hapsari Farida, Nadiyah Fatma Sari Fauziah Yolviansyah Febrianto, Nanang Febyna, Keren Ferry Ronaldo Fikri, Diony Ahlul Fitranto, Nur Fitri Faradilla, RH Gema Asiani Hajeniati, Nining Hana Nabila Aisyah Hanggono Arie Prabowo Hapsary Ratnadewati Hartawan Abdillah Hawa Athaya Dheanda Rusminto Himawan, Riswanda Husain Nurisman Ichsan, Onne Ida Royani Idhayani, Nurul Ifar Subagiyo ikraam Imam Sanjaya Inae Paramida Irmayanti Irwan Adhi Prasetya, Irwan Adhi Ismail Hasan, Ismail Jajang Jaya Purnama Jamluddin, Isda Jarot Dwi Prasetyo Josman, Lady Faerrosa Juharianto Juli Fitrianto, Eko Julian, Robby Kartika Nuswantara Khasanah, Isroatul Khodijah, Citra Kurnia Tahki Kurniawan, Alvi Fahmi Kusumabaka Rianse, Iqbal L, Mariani Laksono, Judo Lidya Natalia Sartono Liem, Dravinca Rona Lydia M. Nefo Alamsyah Maftuhatu Rosyidah, Dyana Mahmud Basuki Mahmudah, Wahyu Nitasari Margarena, Jessica Mar’ah, Siti Azkiyatul Mas Ahmad Baihaqi Matroni Matroni Melinda Putri Merynda Indriyani Syafutri Mesy Mira Wulandari Muhammad Ajir Muzakki Muhammad Faqih Dzulqarnain Muhammad Husaini Muhammad Syahputra Novelan Nadya Dwi Oktafiranda Nahiro, Dwi Khairu Naila Muqorriba Nasuha, Ahmad NAUFAL, NAUFAL Noor Nailie Azzat Novitasari , Eka Fitri Nur Ali Nur Hidayah Nurriyah Nurul Isnaini Onni Meirezaldi Parwiyanti Pauzan Haryono Pawiati, Sarah Piranti, Endang Poespitasari Hazanah Ndaru Prayitno, Citra Pratiwi Prisca Widiawati Pujiati Suyata Puspita, Arwini Putri Ayu Negara Putri Utami, Putri Qonita Faradilah Zahra Qonita Faradilah Zahra Ratu, Aurelius Rhogust, Muhammad Ribani, Iin Sri Apriani Ribani, Wiwin Dewi Fitriani Ridhayani Lubis, Ahyani Ridwansyah Riswanda Himawan Riswanda Himawan Rohman, Mohamad Fatchur Roky Apriansyah Roni Sulistiyono Rosidah, Umi Rusiani, Nahla Salito Salwa Nurul Hilaliah Serliwati Siska Lestari Siti Fatimah Siti Hodijah Sri Jumiaty Permatasari Sri Rejeki Sudiartha Athar, Handry SUGITO Suhardjono S Sujiono, Bambang Sukmarini, Mita Akbar SUMINI Susanti, Astrina Tita Sutina Syafutri, Merynda Syah, Habib Asshidiq Syahrizal SYAIFUL BAHRI Syaiful, Friska Syintia Dwi Agustina Tamrin Tarisya Putri Budiman Togar P.O.S. Tolu Tamalika Tomoliyus Toto Widiarto Usman Vomit Wafiyatul Bariroh Wahjuningsih , Sri Wandi Sujatmiko Wartono Wartono Widiastuti, Yuanita Kristiani Wahyu Yudha Remofa Yurike, Yurike Yusuf HM, Muhammad Zeinora