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All Journal International Journal of Public Health Science (IJPHS) Jurnal Presipitasi : Media Komunikasi dan Pengembangan Teknik Lingkungan Jurnal Kesehatan Lingkungan indonesia Jurnal AGROTEKNOLOGI Jurnal Kesehatan Masyarakat The Journal of Experimental Life Sciences (JELS) BULETIN PENELITIAN SISTEM KESEHATAN e-Journal Pustaka Kesehatan Jurnal Kesehatan Masyarakat Jurnal Kesehatan Masyarakat (IKESMA) Journal of Dentistry Indonesia Indonesian Journal of Business and Entrepreneurship (IJBE) LINK STOMATOGNATIC- Jurnal Kedokteran Gigi ODONTO Dental Journal Jurnal Promkes: The Indonesian Journal of Health Promotion and Health Education JURNAL KESEHATAN LINGKUNGAN (Journal of Environmental Health) Jurnal Manajemen Kesehatan Indonesia Jurnal Kedokteran Gigi Universitas Padjadjaran Padjadjaran Journal of Dentistry Industria: Jurnal Teknologi dan Manajemen Agroindustri JURNAL KESEHATAN LINGKUNGAN: Jurnal dan Aplikasi Teknik Kesehatan Lingkungan Health Notions Ilmu Gizi Indonesia Jurnal Penelitian Pendidikan IPA (JPPIPA) AcTion: Aceh Nutrition Journal JURNAL MANAJEMEN INDUSTRI DAN LOGISTIK Window of Health : Jurnal Kesehatan GHIDZA: Jurnal Gizi dan Kesehatan Cakrawala Dini : Jurnal Pendidikan Anak Usia Dini JURNAL PENDIDIKAN TAMBUSAI Amerta Nutrition Ensiklopedia of Journal Jurnal Kesehatan Padjadjaran Journal of Dental Researchers and Students Health Information : Jurnal Penelitian Jurnal Keperawatan (JKEP) Abdi Dosen : Jurnal Pengabdian Pada Masyarakat Jurnal IKA PGSD : Ikatan Alumni PGSD UNARS Jurnal Ners Abdi Laksana : Jurnal Pengabdian Kepada Masyarakat Reswara: Jurnal Pengabdian Kepada Masyarakat JOURNAL OF BUSINESS AND ECONOMICS RESEARCH (JBE) Journal of Community Service and Empowerment Journal SAGO Gizi dan Kesehatan Jurnal Disrupsi Bisnis International Journal of Finance Research Jurnal Kesehatan Tambusai Jurnal Pengabdian kepada Masyarakat Narra J KESANS : International Journal of Health and Science BIOGRAPH-I: Journal of Biostatistics and Demographic Dynamic Media Publikasi Promosi Kesehatan Indonesia (MPPKI) Nutrisia Prosiding Konferensi Nasional PKM-CSR Jurnal Pengabdian Kepada Masyarakat Sisthana JKKI : Jurnal Kedokteran dan Kesehatan Indonesia Journal of Innovation Research and Knowledge Makara Journal of Science ABDIMAYUDA: Indonesian Journal of Community Empowerment for Health International Journal of Health Science (IJHS) Jurnal Pengabdian Masyarakat Medika Ensiklopedia Research and Community Service Review Innovation, Theory & Practice Management Journal Jurnal Kedokteran Hewan Odonto dental journal Barongko : Jurnal Ilmu Kesehatan CENDEKIA PENDIDIKAN Jurnal PERKUSI: Pemasaran, Keuangan dan Sumber Daya Manusia JURNAL PENDIDIKAN OLAHRAGA Jurnal Agroteknologi Merdeka Pasuruan Serat Acitya E-Amal: Jurnal Pengabdian Kepada Masyarakat Cakrawala: Jurnal Ekonomi, Manajemen dan Bisnis Jurnal Kefarmasian Indonesia Media Penelitian dan Pengembangan Kesehatan Indonesian Journal of Jamu Jurnal Paradigma Pengabdian Adult Health Nursing Journal Jurnal Pendidikan Tuntas Proceeding Mulawarman International Conference on Tropical Public Health Sosaintek: Jurnal Ilmu Sosial Sains dan Teknologi Sawerigading
SULISTIYANI SULISTIYANI
Bagian Gizi Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Jember Jalan Kalimantan 37, 68121, Jember, Jawa Timur
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Systematic Review: Impact of Air, Leachate, and Soil Contamination on Health Problems in Landfill Workers and Local Residents Nabilah Zahra; Mursid Raharjo; Sulistiyani, Sulistiyani; Nurjazuli, Nurjazuli; Tri Joko
Media Publikasi Promosi Kesehatan Indonesia (MPPKI) Vol. 9 No. 1 (2026): January 2026
Publisher : Fakultas Kesehatan Masyarakat, Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/mppki.v9i1.8570

Abstract

Introduction: The rising global production of municipal solid waste (MSW) poses significant ecological challenges. In developing countries, inadequate landfill management results in the uncontrolled release of hazardous gases and leachate, posing significant risks to human health. This systematic review investigated the association between environmental factors at these landfills and adverse human health outcomes. Methods: This review was conducted in accordance with the PRISMA guidelines. A comprehensive search was rapidly conducted across ScienceDirect, Scopus, PubMed, and EBSCOhost for articles published between 2020 and 2025. PECO criteria screening was conducted independently by two reviewers, resulting in the selection of 25 articles for critical synthesis. Results: Hazardous landfill pollutants—including heavy metals, volatile organic compounds (VOCs), and particulate matter—are rapidly escalating severe health issues. Residents and landfill workers face acute respiratory and cardiovascular disorders, heightened cancer risk, reproductive issues, and neurological impairments. Leachate contamination of soil and groundwater compounds these urgent systemic risks. Conclusion:The ongoing failure to manage landfills effectively, particularly in developing countries, has triggered a pressing environmental and public health crisis. Immediate action to improve waste management and enforce stricter environmental policies is critical for preventing further harm.
PELATIHAN PEMBUATAN TEMPE PLASTIK HIGIENIS (TEPIS) WARGA TANAH MERAH Sulistiyani, Sulistiyani; Indah, Dewi Rosaria
PARADIGMA PENGABDIAN Vol 2 No 3 (2025): Edisi: November
Publisher : Fakultas Keguruan dan Ilmu Pendidikan Universitas Abdurachman Saleh Situbondo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36841/paradigma.v2i3.7793

Abstract

Tujuan kegiatan pengabdian ini adalah pembinaan warga Desa Tanah Merah dalam pembuatan Tempe Plastik Higienis (EDGE) sebagai upaya peningkatan imun tubuh dan terbebas dari corona. Mitra dalam kegiatan ini adalah warga Desa Tanah Merah Bangkalan. Kegiatan ini dilaksanakan dengan metode transfer ilmu pengetahuan dan teknologi dengan tahapan kegiatan; 1) Perencanaan, 2) Pelaksanaan, dan 3) Evaluasi. Adapun hasil dari kegiatan ini adalah upaya untuk melatih dan memberdayakan petani warga Desa Tanah Merah-Bangkalan dengan meningkatkan keterampilan dalam mengolah bahan makanan dimana diharapkan petani Desa Tegalwero dapat menguasai >75% keterampilan pembuatan tempe dari kedelai yang dikemas dalam plastik higienis dan melanjutkan usaha pembuatan tempe dari kedelai secara mandiri dan efektif, berkembang menjadi besar sehingga rencana program ini akan sukses. Keterampilan pengolahan makanan yang menjadi fokus utama adalah teknik pembuatan tempe kedelai higienis dengan memanfaatkan potensi hasil panen kedelai petani yang ada, warga Desa Tanah Merah-Bangkalan secara maksimal dan menjadikan produk tempe sebagai makanan khas kota garam. Setelah program agroindustri skala kecil yang sukses dikembangkan, perekonomian masyarakat Tanah Merah-Bangkalan secara otomatis akan beralih dari sistem pertanian tradisional menjadi ekonomi berbasis kewirausahaan. Dengan demikian, masyarakat juga dapat berwirausaha, ditambah lagi dengan fakta bahwa keberadaan tempe yang dikonsumsi manusia akan mengurangi jumlah virus corona yang menyerang manusia.
Optimization of Organoleptic Properties, Iron, and Protein Content in Cookies with the Addition of Sorghum Flour and Soybean Flour Ningtyias, Farida Wahyu; Sulistiyani, Sulistiyani; Dianata, Jeni Dian
Window of Health : Jurnal Kesehatan Vol 9 No 1 (January 2026)
Publisher : Fakultas Kesehatan Masyarakat Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/woh.vi.2616

Abstract

Anemia is a condition in which the level of hemoglobin (Hb) in the body is below normal, caused by a lack of intake of the iron and protein the body needs. Anemia in young women can reduce the immune system's ability and learning achievement. The World Health Organization (WHO) states that the prevalence of anemia among adolescent girls worldwide ranges from 40% to 88%, and the prevalence of anemia in developing countries reaches around 57.3%. Meanwhile, in Indonesia, according to the 2018 Indonesian Basic Health Research, the prevalence of anemia among adolescents is 32%. The purpose of this study was to analyze the effect of adding sorghum flour and soybean flour on levels of iron, protein and the acceptability of cookies as an alternative snack to prevent anemia in young women. This type of research is a quasi-experimental research design with a Posttest Only Control Group Design. Tests for iron and protein levels were carried out at the Food Analysis Laboratory of the Jember State Polytechnic while the power tests were carried out on 28 grade 8 students at SMPN 1 Kalisat Jember. This research was conducted from February to April The results showed that as the proportion of added soy flour increased and the proportion of sorghum flour decreased, the average iron and protein levels increased. The highest mean values for iron and protein were found in treatment X3 with iron levels of 4.79 mg and protein levels of 14.89 g. The most preferred taste acceptance is in treatment X1 and X2 by 50% with a very favorable rating (SS). In conclusion, the addition of sorghum flour and soybean flour to cookies had a significant effect on the levels of iron and protein in cookies but did not have a significant difference on the acceptance of taste, color and texture of cookies.
PEMANFAATAN APLIKASI TINY PRONOUNCE UNTUK MENINGKATKAN KOMPETENSI GURU RA HIDAYATULLAH DALAM PENGAJARAN PELAFALAN BAHASA INGGRIS Astutik, Ari; Azizah, Anisa' Nur; Sulistiyani, Sulistiyani
Prosiding Konferensi Nasional Pengabdian Kepada Masyarakat dan Corporate Social Responsibility (PKM-CSR) Vol 8 (2025): Penguatan Ekonomi Masyarakat Berbasis Ekologis untuk Mencapai Keberlanjutan Menuju Ind
Publisher : Asosiasi Sinergi Pengabdi dan Pemberdaya Indonesia (ASPPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37695/pkmcsr.v8i0.2645

Abstract

Kegiatan Pengabdian kepada Masyarakat (PKM) ini dilaksanakan di RA Hidayatullah, sebuah lembaga pendidikan anak usia dini yang berdiri sejak 2003 di Surabaya. Berdasarkan hasil observasi dan wawancara, ditemukan berbagai permasalahan dalam pengajaran pelafalan bahasa Inggris, antara lain keterbatasan penguasaan fonetik karena latar belakang pendidikan guru yang bukan dari bidang bahasa Inggris, kesulitan melafalkan bunyi yang tidak terdapat dalam bahasa ibu, minimnya pelatihan profesional, serta rendahnya rasa percaya diri guru. Selain itu, peserta didik juga menghadapi tantangan dalam ketepatan pelafalan, kurangnya metode pembelajaran yang interaktif, serta keterbatasan sumber daya pendukung. Melalui program ini dikembangkan aplikasi Tiny Pronounce sebagai media pembelajaran berbasis teknologi yang dapat membantu guru dalam mengajarkan pelafalan bahasa Inggris sesuai standar International Phonetic Alphabet (IPA). Hasil kegiatan menunjukkan peningkatan kompetensi guru sebesar 40% dalam aspek keterampilan melafalkan vokal, konsonan, intonasi, dan penekanan, kemampuan mengevaluasi pelafalan, serta penggunaan aplikasi dalam pembelajaran. Selain itu, terjadi peningkatan pengetahuan guru terkait motivasi, kepercayaan diri, sikap terbuka terhadap inovasi, dan empati dalam pengajaran. Aspek kelembagaan didukung dengan tersedianya perangkat APE berbasis teknologi serta sarana pendukung jaringan internet. Dengan demikian, pemanfaatan aplikasi Tiny Pronounce terbukti mampu meningkatkan kompetensi guru RA Hidayatullah dalam mengajar pronunciation secara lebih efektif, menarik, dan sesuai kebutuhan pembelajaran anak usia dini.
LITERATURE REVIEW: KUALITAS UDARA DALAM RUANG SEBAGAI FAKTOR RISIKO KEJADIAN SICK BUILDING SYNDROME Oktavia, Widya Ayu; Setiani, Onny; Joko, Tri; Sulistiyani, Sulistiyani; Suhartono, Suhartono
Jurnal Manajemen Kesehatan Indonesia Vol 13, No 3 (2025): Desember 2025
Publisher : Magister Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmki.13.3.2025.267-280

Abstract

Indoor air quality is a crucial aspect of creating a healthy and productive work environment. Decreased air quality has the potential to cause various health problems in building occupants. One of the health problems that is often associated with poor indoor air quality is Sick Building Syndrome (SBS). This study aims to synthesize findings from various studies to provide a comprehensive understanding of environmental risk factors that contribute to the occurrence of SBS. This study is a literature review to review the results of previous studies related to indoor air quality and sick building syndrome. The search database used in searching for this article comes from national and international journals. The selection of articles is based on inclusion criteria, including publication within the last 10 years, a cross-sectional study design, and discussion of indoor air quality in relation to the occurrence of SBS. The results of the review of 10 articles showed that the factors that trigger the onset of sick building syndrome symptoms include temperature, humidity, lighting, particulates (PM2.5 and PM10), air flow rate, ventilation systems, and exposure to chemical contaminants. Environmental management as an effort to overcome the occurrence of sick building syndrome includes improving the ventilation system, controlling temperature and humidity, managing chemical contaminants, controlling particulates, and improving lighting. SBS symptoms are influenced by several environmental factors that can affect worker health and productivity. Therefore, environmental management is needed as a way to overcome the occurrence of SBS.
Spatial Clustering and Hotspot Analysis of Dengue Fever in West Java Province, 2020–2024 Mardhiyah, Lailatul; Suhartono, Suhartono; Raharjo, Mursid; Wahyuningsih, Nur Endah; Sulistiyani, Sulistiyani
Jurnal KESANS : Kesehatan dan Sains Vol 5 No 4 (2026): KESANS: International Journal of Health and Science
Publisher : Rifa'Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54543/kesans.v5i4.563

Abstract

Introduction: Dengue fever, a vector-borne disease caused by the dengue virus (DENV) and transmitted by Aedes aegypti and Aedes albopictus mosquitoes, has become a major public health problem in West Java, Indonesia. Objective: This study aimed to map high-risk zones of dengue fever in West Java from 2020 to 2024 using spatial analysis techniques. Method: The study used confirmed dengue case data obtained from the West Java Health Profile and applied ArcMap version 10.5 for spatial mapping and analysis, including Global Moran’s Index, Getis-Ord Gi*, Local Indicators of Spatial Association (LISA), and hotspot analysis. Result and Discussion: The results showed a shift in the spatial distribution pattern of dengue cases from random in 2020 to significantly clustered in subsequent years. LISA analysis consistently identified high-high clusters in Bandung Regency, Bandung City, Bogor Regency, Bogor City, Depok City, and Bekasi City, indicating persistent spatial hotspots. Getis-Ord Gi* analysis further confirmed these hotspots with varying levels of statistical significance throughout the study period. Conclusion: These findings indicate the presence of endemic pockets and underscore the need for targeted public health interventions in high-risk areas. This study highlights the value of spatial analysis in understanding disease patterns and in informing evidence-based dengue control strategies in West Java.
Improvement of English for Children with Disabilities SLB through the Management of Wheel of Names Sulistiyani, Sulistiyani; Lestari, Chatarini Septi Ngudi; Fanani, Urip Zaenal
SAWERIGADING Vol 31, No 2 (2025): Sawerigading, Edisi Desember 2025
Publisher : Balai Bahasa Sulawesi Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26499/sawer.v31i2.1607

Abstract

This research aims to improve the English skills of children with special needs by utilizing support from their environment, including seniors and external tutors. The study employs lectures, discussions, brainstorming, question–answer sessions, and demonstrations, supported by the Wheel of Names as an interactive learning medium. This tool encourages fairness and active participation by reducing perceptions of favoritism and providing equal opportunities for all learners. Its flexible functions make it suitable for English teaching, quizzes, and various classroom activities. The use of this media helps strengthen students’ awareness of the importance of English, provides structured training, and fosters consistent communication practices. The problem-solving approach involves using media and conversation modules to enhance teacher competence and support active English learning. Providing conversation modules also contributes to improving learning outcomes and communication skills. The expected outcome is to help children with special needs communicate more fluently in English through vocabulary enrichment and guided practice. AbstrakPenelitian ini bertujuan meningkatkan kemampuan bahasa Inggris anak berkebutuhan khusus dengan memanfaatkan dukungan lingkungan, termasuk peran senior dan tutor dari luar. Metode yang digunakan meliputi ceramah, diskusi, brainstorming, tanya jawab, dan demonstrasi, yang didukung media interaktif Wheel of Names. Media ini mendorong keadilan dan partisipasi aktif dengan mengurangi persepsi favoritisme serta memberikan kesempatan yang setara bagi semua peserta didik. Fleksibilitas fungsinya menjadikannya efektif untuk pengajaran bahasa Inggris, kuis, dan berbagai aktivitas kelas. Penggunaan media ini membantu memperkuat kesadaran siswa akan pentingnya bahasa Inggris, memberikan pelatihan terstruktur, dan membiasakan praktik komunikasi berkelanjutan. Pendekatan pemecahan masalah melibatkan penggunaan media dan modul percakapan untuk meningkatkan kompetensi guru dan mendukung pembelajaran bahasa Inggris yang aktif. Penyediaan modul percakapan juga berkontribusi pada peningkatan hasil belajar dan keterampilan komunikasi. Luaran yang diharapkan adalah membantu anak berkebutuhan khusus berkomunikasi lebih lancar dalam bahasa Inggris melalui pengayaan kosakata dan latihan terarah.
Pengaruh Content Marketing Brand di TikTok dan Persepsi Harga Terhadap Impulse Buying Produk Roti Murfianingsih, Novia; Nurchayati, Nurchayati; Sulistiyani, Sulistiyani; Widayati, Tri
Journal of Business and Economics Research (JBE) Vol 7 No 1 (2026): February 2026
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jbe.v7i1.9257

Abstract

The development of social media has driven changes in consumer behavior, particularly in spontaneous purchasing decisions (impulse buying), along with the increasing utilization of digital platforms as marketing media. TikTok has become one of the platforms widely used by brands to deliver engaging and persuasive marketing content. This study aims to analyze the influence of content marketing and price perception on consumer impulse buying of Roti'O products in Semarang City. This study employs a quantitative approach with associative research design. The sampling technique used was purposive sampling with criteria of TikTok users who have viewed Roti'O content and made product purchases. Data were collected through questionnaires and analyzed using multiple linear regression analysis with SPSS software. The results show that simultaneously, content marketing and price perception have a positive and significant effect on impulse buying with an F value of 10.325 (p = 0.000) and an Adjusted R² value of 0.159, indicating that 15.9% of the variation in impulse buying can be explained by both variables. Partially, content marketing has a positive and significant effect on impulse buying (t = 2.795; p = 0.006), where relevant, informative, valuable, easy-to-understand, easily discoverable, and consistently presented content can attract attention and create emotional interest that encourages spontaneous purchases. Price perception also has a positive and significant effect on impulse buying (t = 2.086; p = 0.040), where prices perceived as affordable, aligned with product quality and benefits, and competitive can shape positive value perceptions in consumers' minds, thereby encouraging unplanned purchase decisions. The novelty of this study lies in the simultaneous examination of the influence of TikTok-based content marketing and price perception on impulse buying for food products, positioning TikTok as an interactive and emotional visual marketing medium to provide contextual understanding of the mechanisms underlying impulsive buying behavior formation in the digital marketing era. This study provides theoretical contributions to the development of digital marketing studies and practical contributions for business practitioners in designing effective content strategies and pricing to enhance consumer impulse buying.
PERILAKU PENCEGAHAN PENULARAN TUBERKULOSIS: TINJAUAN ASPEK INDIVIDU Wally, Rusdin; Sulistiyani, Sulistiyani; Cahyanti, Luluk; Rosyidah, Alif Nurul
Ensiklopedia Research and Community Service Review Vol 5, No 2 (2026): Vol. 5 No. 2 Februari 2026
Publisher : Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33559/err.v6i1.3774

Abstract

Pulmonary tuberculosis remains one of the global public health problems, especially in developing countries. Based on document searches and routine health reports, the Sumbersari Community Health Center is recorded as one of the health centers with the highest number of tuberculosis cases in East Java Province. The purpose of this study was to determine the relationship between individual aspects and the prevention of tuberculosis transmission. A cross-sectional study design was used in this study. The study was conducted in the working area of the Sumbersari Community Health Center. The study was conducted in October 2025. The study population consisted of tuberculosis patients in the working area of the Sumbersari Community Health Center. The sample consisted of 60 respondents. The sampling technique used was total sampling. The research instrument used was a research questionnaire. Data analysis was performed using univariate and bivariate methods. The results showed a relationship between knowledge (p value: 0.003) and family support (p value: 0.043) and the prevention of tuberculosis transmission. It is recommended that health center staff and health cadres investigate contacts within families to provide health education on the prevention of tuberculosis transmission among family members. Keywords: Family Support, Knowledge, Tuberculosis.
Eksplorasi Hubungan Customer Experience dan Kepercayaan dengan Loyalitas Mahasiswa Pengguna Gojek Wardani, Mia; Sulistiyani, Sulistiyani; Sudirja, Frans; Musprihadi, Ribut
Serat Acitya Vol. 15 No. 1 (2026): April Jurnal Ilmiah Serat Acitya
Publisher : Universitas 17 Agustus 1945

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/q012j372

Abstract

Abstraksi Penelitian ini mengevaluasi bagaimana pengalaman pelanggan serta faktor kepercayaan memengaruhi loyalitas mahasiswa di Universitas 17 Agustus 1945 Semarang saat menggunakan aplikasi Gojek. Dengan desain survei kuantitatif dan instrumen skala Likert, data diolah menggunakan metode regresi linier berganda. Temuan riset mengonfirmasi bahwa interaksi layanan yang berkualitas dan kepercayaan terhadap sistem keamanan serta reliabilitas aplikasi menjadi pendorong utama komitmen penggunaan jangka panjang di kalangan mahasiswa. Penelitian ini melalui paradigma kuantitatif, mengumpulkan data dari responden terpilih melalui kuesioner. Analisis regresi berganda kemudian diterapkan untuk membedah pola hubungan sebab-akibat antara variabel yang diteliti. Hasil analisis menunjukkan bahwa kualitas pengalaman pelanggan berkontribusi secara positif terhadap pembentukan loyalitas. Selain itu, tingkat kepercayaan pengguna terhadap keamanan, konsistensi, dan keandalan layanan juga memperkuat komitmen penggunaan secara berkelanjutan. Temuan ini menegaskan bahwa interaksi layanan yang konsisten dan persepsi keandalan sistem menjadi determinan utama dalam mempertahankan loyalitas mahasiswa di tengah persaingan industri transportasi berbasis aplikasi. Implikasi penelitian ini menekankan pentingnya strategi peningkatan kualitas pengalaman layanan dan penguatan kepercayaan pengguna sebagai upaya membangun hubungan jangka panjang dengan pelanggan.
Co-Authors Achmad, Taher Adilia Putri Istadi Adiningsih, Amalia Afthon Ilman Huda Agus Subagio Aji, Sherly Ratih Frichesyarius Santi Akbar, Kurnia Adriansyah Akbar, Kurnia Ardiansyah AMBAR WIDYA LESTARI Andi Mariani Andrei Ramani Andri Wahyuni Anies Anies Anjani, Septi Rostika Anthony, Osunwoke Emeka Ari Arty Abriani Aris Mardiyono Ayun Sriatmi Ayuningtyas, Roro Aji Aziza, Nurita Azizah, Anisa' Nur Azizah, Anisa’ Nur Bagoes Widjanarko Baroya, Ni’mal Bayuningrum, Pratiwi Bibit Nasrokhatun Diniah Budi Rahardjo, Roedy Budiono Budiono Budiyono Budiyono Cahyanti, Luluk Christyana Sandra Da Costa, Aurelio Daniel Happy Putra Denis Diyanata Denok Julianingsih Depi Praharani DEWI APRI ASTUTI Dewi Lusiani Dhuha Itsnanisa Adi Dianata, Jeni Dian Didin Erma Indahyani Djafar, Tanwir Dodiet Aditya Setyawan Dondin Sajuthi Dwi Prijatmoko Dyah Setyorini Eka Sriwahyuni Elfian Zulkarnain Elfian Zulkarnain, Elfian Erlina Tri Rahayu Utomo Fadillah Fadillah Faidah, Siti Nur Fanani, Urip Zaenal Farida Wahyu Ningtyas Farida Wahyu Ningtyias, Farida Wahyu Faruda Wahyu Ningtyias Faruda Wahyu Ningtyias, Faruda Wahyu Finda Khoirun Nisa Frans Sudirjo Giovanda Wahyu Andika Gita Sugiyarti Hardianti, Andi Haris, Syamsul Hariyani, Indahria Tri Hariyani, Indaria Tri Heriyanto, Mochammad Junaidy Herlina Herlina Hitijahubessy, Christy N M Hulasoh, Ela Ike Kumalasari, Ike Indah Fitri Andini Indah, Dewi Rosaria Indaria Tri H Indri Dwi I Irawati, Septiria irene silitonga, irene Irma Pramesti Regita Cahyani Irmawati Irmawati Irwanti, Leilya istiqomah istiqomah Izzata Barid Jannah, Fitri yatul Jonathan Kelabora juhaeriah, yayah Kana Satria Mukti Korinus Suweni Kristanto, Wisnu Kurniawan, Aldi Prastya Lamria Situmeang Leersia Yusi Ratnawati Lellu, Amos Lelono, Arthur A Lestari, Chatarini Septi Ngudi LESTARI, FIKA Lita Dwi Listyowati Lita Dwi Listyowati, Lita Dwi M. Mansyur Romi Maigoda, Tonny Cortis Manurung, Doan Nicolas Marvin Mardhiyah, Lailatul Marita, Zadam Martha Irene Kartasurya Maryorita, Blestina Masdeniati, Masdeniati Masniari Novita Mebri, Elizabeth Meddy Setiawan Mefa Hidayatul Rohmah Mira Pradipta A Mitayani Purwoko, Mitayani Mohammad Zen Rahfiludin Muhamad Nor Mudhofar MUHAMMAD ALI Muhammad Perdana Airlangga, Muhammad Perdana Munawaroh, Dinni Asmini Murfianingsih, Novia Mursid Raharjo Musprihadi, Ribut Nabilah Zahra Nafisah Nafisah Nasrah, Nasrah Nasrokhatun Diniah, Bibit ND, Dian Mahanani Nevi Ruliyana Santi Ni Luh Putu Diah Laksmi Dewi Ni'mal Baroya Nida Asni Furoidah Niken Apriliana Niken Probosari Nikie Astorina Yunita Dewanti Ninef, Violin Irene Ninna Rohmawati Ni’mal Baroya Noor, Salim M Noorma, Nilam Nordianiwati, Nordianiwati Norma Diana F Noviardani Kartika P Novitasari, Erlina Krisdianita Nulhakim, Lukman Nur Endah Wahyuningsih Nur Fitri Widya Astuti Nur Rachmat Nurchayati Nurchayati Nurhayati Nurhayati Nurjazuli Nurjazuli Oktafiani, Lirista Dyah Ayu Oktavia, Widya Ayu Okti Iswari Triswindyaningrum Onny Setiani Pandhita, Gea Pannyiwi, Rahmat Paramitha, Sekar Sandya Payasan, Lalu Guntur Prakoso, Denny Anggoro Pratiwi , Puspita Siswi Pratiwi, Jessyca Widya Prehatin Trirahayu Ningrum Prihantini, Apsari Fajar Prihatiningrum, Berlian purwanti, rina Puspita, Yashinta Dwi Putra, Chendra Perdana Putri Istik Lailiyah Putri Taghna, Zahradena Shafira Putri, Aliya Yulistiyani Putri, Aulia Syafira Putri, Putu Chrisdayanti Suada Rachmawati, Septi Nur Raden Bagus Edy Santoso Rahadrjo, Roedy Budi Rahardjo, Roedy Budi Rahayu, Endah Sri Rahman, Muhammad Auliya Rahmania, Shelly Ratnawati Dwi Putranti Honorata Resmi Pangaribuan Retno Hestiningsih Retno Murwani Retno Widyastuti, Retno REZA FAHLEVI Rima January Ristya Widi Endah Yani Rizky Amaliyah Rizky Amaliyah, Rizky Roedy Budirahardjo Rohmani Rohmani, Rohmani Roro Ajjie Ayuningtyas Rosi Marta Wahyuningrum Rosi Marta Wahyuningrum, Rosi Marta Rosyidah, Alif Nurul Rozana, Taqiya Faza Rudiyanto, Waluyo Ruly Dwi Arysanti Rustam Aji, Rustam Sahertian, Betty Anthoineta Sari, Nethi Puspita Sari, Tri Rahma Karlina Sendra, Eny Septiana Rahmawati Setyaningsih , Wiwik Sherly Ratih Frichesarius Santy Aji Siti Nadiah Nurul Fadilah Situmeang, Lamria Slodia, Maudy Risma Soemarmi, Soemarmi Sri Achadi Nugraheni Sri Lestari SRI NURHIDAYAH Sri Winarsih Sriningsih, Solikah Sudirja, Frans Sugiarti, Mustika Sugiyarti , Gita Suhartono Sukarno, Rizky Triutami Sulastri Sulastri Sumarah Sumarah Sumono, Agus Suparto, Irma H Surartono Dwiatmoko Suyanti, Titi Sri Swastika, I Ketut Syafrilia Fillaili Syahidah, Kayla Hana Syamsiar, Syamsiar Syifa, Nur ‘Aini Syulistia, Rafika Taher, Achmad Tampubolon, Sinthania Karunia Magdalena TARUNI SRI PRAWAST MIEN KAOMINI ANY ARYANI DEDY DURYADI SOLIHIN Thohirun Thohirun Tri Achmad Efendi Tri Ardyati Tri Handayani Tri Herawati, Yennike Tri Joko Tri Valda Gilby Renata Tri Widayati Triana Lindriati Trinursari, Sindi Triwahyuningsih, Ria Y. Tubarad, Gladys Dwiani Tinovella Utama, Risma Putri Utami Utami Utami, Theresia Febriana Christi Tyas Vionita, Riska Rahma Wakano, Abuzar Wally, Rusdin Wardani, Afika Herma Wardani, Mia Wati, Erna K. Widowati, Nurihza Winda Wulandari, Winda WIvonne Junita Fabano Yanuarita Tursinawati, Yanuarita Yennike Tri Herawati Yusniar Hanani Yusniar Hanani Darundiati Yusuf Irshan Zahra, Nabilah Zamli Zaskia, Pingkan Resa Zein, Ellen Registayanti Fernananda Zeth Robert Felle Zuhrah Giatamah