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Investigating the Relationship between Key Factors and Customer Satisfaction in an Online Shopping Platform Hui, Gan Kia; Lim, Sheue Hui; Aronkar, Praveen; Lim, Wei Sheng; Lin, Xinyuan; Hashim, Maisarah Binti Meor; Saadon, Mas Dalyna Binti; Akmalia, Desta Safa Nur; Dewanti, Rosa Ayu; Putri, Rr. Shafana Syafiyyah; Bajpayee, Vedika; Kee, Daisy Mui Hung
Journal of The Community Development in Asia Vol 7, No 2 (2024): May 2024
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jcda.v7i2.3213

Abstract

The COVID-19 pandemic during the 2020's has led to the rapid growth of e-commerce in recent years, which has necessitated a greater understanding of the factors that contribute to customer satisfaction in the online context. This study was conducted to investigate the relationship between key factors and customer satisfaction in Lazada. The online survey was carried out to collect data and information from 100 respondents. In this study, five independent variables (efficiency, reliability, assurance, responsibility, and security) are investigated. The results indicate assurance and responsibility have a significant and positive influence on customer satisfaction whereas efficiency has a significant and negative impact on customer satisfaction. This study aligns with several Sustainable Development Goals (SDG), such as decent work and economic growth (SDG 8), as well as responsible consumption and production (SDG 12). In conclusion, this study contributes to the existing literature on e-commerce by providing empirical evidence on the impact of e-marketing strategies on customer satisfaction.
A Case Study: How Social Media Advertisement Influences Consumer Behavior Toward a Fast-Food Restaurant Lok, Yee Huei; Jian, Oh Zi; Chaudhary, Manoj Kumar; Khairul Azhar, Nurin Amni Bt; Azizi, Nurin Zahirah Bt; Azman, Nursyazana Afiqah Bt; Hassan, Nurul Husna Bt; Rohaan, Mohd; Kumari, Nidhi; Kee, Daisy Mui Hung
International Journal of Accounting & Finance in Asia Pasific (IJAFAP) Vol 7, No 2 (2024): JUNE EDITION INTERNATIONAL JOURNAL OF ACCOUNTING FINANCE IN ASIA PASIFIC
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijafap.v7i2.3250

Abstract

Social media has become an increasingly important platform for shaping consumer behavior towards brands. Subsequently, social media is widely utilized and favored in most nations. This study examines the role of social media in shaping consumer behavior towards McDonald's, and how McDonald's leverages social media to enhance its brand image. A mixed-methods approach will be used, consisting of a survey of social media users and an analysis of McDonald's social media presence. The survey will explore how social media influences consumer behavior towards McDonald's, including how users engage with McDonald's social media accounts, the impact of user-generated content on their perceptions of the brand, and the role of social media in shaping their decision to visit McDonald's. The analysis of McDonald's social media presence will examine the types of content that the company shares, the engagement levels of its followers, and the impact of its social media campaigns on its brand image. The findings of this study will provide insights into how McDonald's can optimize its social media strategy to enhance its brand image and attract and retain customers
The Role of Sustainability Perception in Consumer Behavior: A Study of Packaging, Ingredients, and Brand Awareness in the Soft Drinks Industry Jian, Oh Zi; Baliyan, Meenu; Gadi, Paul Dung; Siva-Muniandy, Serena Taherin A/P; Azman, Salma Binti; Mohamad Yusoff, Salsabila Binti; Mohamad Nadzri, Siti Nurhafiza Binti; Bansal, Mani; Kumar, Kuldeep; Srivastav, Kundan Pratap; Kee, Daisy Mui Hung
International Journal of Accounting & Finance in Asia Pasific (IJAFAP) Vol 7, No 2 (2024): JUNE EDITION INTERNATIONAL JOURNAL OF ACCOUNTING FINANCE IN ASIA PASIFIC
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijafap.v7i2.3251

Abstract

This research seeks to understand howingredients, packaging, brand awareness,and sustainability perception interact andinfluence consumer behavior in the softdrinks industry, specifically Coca-Cola. Theonline survey to 100 respondents wasconducted via Google Form and thecollective data was analyzed by the SPSSsoftware. While the research examined theimpact of ingredients and packaging onconsumer decisions (H1 and H2), no directeffect was found. However, the researchrevealed a strong positive correlationbetween sustainability perception andconsumer behavior (H3, R² = 0.391, beta =0.423). Interestingly, a positive relationshipemerged between packaging andingredient impact on one hand, andsustainability perception on the other (H4,beta = 0.778). Additionally, sustainabilityperception was found to positively influencebrand awareness (H5, beta = 0.548). Thesefindings suggest that consumers prioritizesustainability when making purchasingdecisions in the soft drinks industry, andthat a brand's commitment to sustainablepractices can indirectly influence consumerbehavior through positive sustainabilityperception
How Does Starbucks Develop Brand Loyalty Among Its Customers in Asia? Insights From Malaysia, Indonesia, and India Kuek, Thiam Yong; Yusof, Rosmelisa; Selvam, Sushmithaa A/P; Roslan, Siti Ramizah Binti; Aibau, Son Rakh A/L; Vats, Isha; Singhal, Jahnavi; Chaudhary, Khushi; Kee, Daisy Mui Hung
International Journal of Accounting & Finance in Asia Pasific (IJAFAP) Vol 6, No 3 (2023): OCTOBER EDITION INTERNATIONAL JOURNAL OF ACCOUNTING FINANCE IN ASIA PASIFIC
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijafap.v6i3.2631

Abstract

Starbucks was founded in 1971 and is currently the world's largest chain coffee shop. Starbucks invaded Asian countries such as Malaysia, India and Indonesia a long time ago, and Asian countries have emerged as one of the most devoted customers. Brand loyalty is one of the most essential factors in increasing a company's revenue through customer retention. Starbucks' brand loyalty is influenced by several aspects, including pricing, products offered, product quality and taste. The purpose of this research is to determine how Starbucks develops brand loyalty among its customers in Malaysia, India and Indonesia. This survey will also be able to determine whether Asian customers will continue to be devoted Starbucks customers. The survey involved 136 people who are loyal Starbucks consumers from Malaysia, India and Indonesia. The data for this study was collected through online sources and questionnaires. We hope that this study will provide recommendations for increasing brand loyalty among our Asian customers, particularly in Malaysia, India, and Indonesia.
Telekom Malaysia Berhad binti Mohd Noor, Nurul Azlin Syahmi; Kee, Daisy Mui Hung; bt Abdul Rahman, Nurfathin Awatif; bt Abdullah, Najihah; binti Mohamad Fadli, Nurliyana; Mahtre, Sampada
Asia Pacific Journal of Management and Education (APJME) Vol 2, No 3 (2019): November 2019
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Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (325.207 KB) | DOI: 10.32535/apjme.v2i3.631

Abstract

Telekom Malaysia Berhad (TM), Malaysia’s Convergence Champion and No. 1 Converged Communications Services Provider offers a comprehensive suite of communication services, mobility, content, Wi-Fi and smart services. As a market leader, TM is driven by stakeholder value creation in a highly competitive environment.(https://www.tm.com.my/Pages/Home.aspx) Telekom Malaysia Berhad also has TM GLOBAL as one of their global company, focusing on domestic and international wholesale business, offering a comprehensive suite of cutting-edge communication services and solutions in connectivity and beyond. Recently, based on our research Telekom Malaysia Berhad’s net profit fell in the second quarter ended June 30, 2018 on lower earnings from its voice and data services. In a filing with Bursa Malaysia today, the fall in voice and data services' profits was affected by the provision recognised for reduction in revenue in view of regulatory mandated access pricing.(New Straits Times)
Trust, Perceived Support and Organizational Citizenship Behavior Among Undergraduate Students in Universiti Sains Malaysia Kee, Daisy Mui Hung; Syazwan, Muhammad Akif; Rusydi, Mohd Danial; Anwar, Mohd Arief; Islah, Mohd Hazim; Khan, Yasmeen Firoz; Ganatra, Varsha
Asia Pacific Journal of Management and Education (APJME) Vol 4, No 3 (2021): November 2021
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Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (199.541 KB) | DOI: 10.32535/apjme.v4i3.1268

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Most research on organizational citizenship behavior (OCB) has been conducted in industrial or organizational environments. This paper explores the concept of OCB among undergraduate students in Universiti Sains Malaysia. This paper investigates the link between trust, perceived support, and OCB. The findings indicate that students with high-quality social exchange relationships with their lecturers, classmates, and university are more likely to develop OCB. This indicates that trust and perceived support lead to OCB among undergraduate students. This study provides important insight to university management and academic staff about how trust and perceived support can boost their students’ OCB. The survey was carried out through Google Form. These data were analyzed using SPSS.
Johnson & Johnson’s Product Safety Issues and Ways the Company Can Address Those Issues James, Monica Merli Anak; Kee, Daisy Mui Hung; Xian, Teoh Hui; Han, Kwong Ching; Ching, Khor Kae; Alshammari, Maali Salem
Asia Pacific Journal of Management and Education (APJME) Vol 2, No 3 (2019): November 2019
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Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (465.734 KB) | DOI: 10.32535/apjme.v2i3.623

Abstract

Johnson & Johnson was founded in 1886, which is a multinational medical device, pharmaceutical and consumer packaged goods manufacturing company. This company has 250 subsidiary companies which operate in 60 countries and their products are sold over 175 countries. The company was performing well since their establishment; however, J&J is facing numerous quality issues in later years. The first product safety issues arose in 1982, seven individuals died in Chicago, after ingesting cyanide- laced Tylenol capsules, and the company make a large recall of the capsules from retailers and it was known as the first major recalls in the American history. In 2010, a subsidiary of Johnson and Johnson has recalled children’s medicine after an inspection which claim that the products were not meet with the required manufacturing specification. Over the year 2016-2018, this company faced with numerous lawsuits related to its talcum powder products – Johnson’s Baby Powder and Shower-toShower body powder. The latest issue associated with this company was the powder contain harmful substances which might cause cancers. These issues had caused the public lost trust over the brand and the reputation was affected throughout the year. The purpose of this paper aims to analyse the product quality and safety issue and to discuss way to ensure pharmaceutical quality regarding Johnson & Johnson’s products. Besides quality control, company management also play a big role when facing this issue. Besides, we aim to find ways in which J&J could maintain its brand image and reputation as a trusted family company.
Fast-Food Consumption Patterns among University Students: A Case Study of McDonald's in Malaysia Tunde, Odebunmi Abayomi; Kuek, Thiam Yong; Mohan, Nitin; Rastogi, Gautam; Bhatt, Gunjan; Singh, Hershita; Sholikhah, Mar'atus; Murugesan, Vaisnave A/P; Ganeson, Venishya A/P; Wong, Yoke Jing; Yap, Chiam Yeu; Wardina, Aisyah; Hassan, Binti Mohamed; Kee, Daisy Mui Hung
Asia Pacific Journal of Management and Education (APJME) Vol 6, No 2 (2023): July 2023
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/apjme.v6i2.2450

Abstract

In contemporary times, the accelerated pace of life has brought about a noticeable alteration in the lifestyle of human beings. One of the most discernible changes is the amplified reliance on fast food among individuals, with university students being particularly susceptible to this trend. The objective of this research paper is to address the matter of McDonald’s fast-food consumption patterns among university students in Malaysia. This study aims to establish the relationship between the independent variables of taste, prices, convenience, advertisement, and eating habits, and the dependent variable of McDonald’s fast-food consumption patterns among university students. A total of 150 university students in Malaysia participated in an online survey through a Google Form. The results indicate that taste, prices, convenience, advertisements, and eating habits significantly influence McDonald’s fast-food consumption patterns among university students in Malaysia. Recommendations and consequences were discussed.
A Study of Subway Marketing 4P Strategy Ganatra, Varsha; Utama, A.A. Gde Satia; Puran, Puran; Pandey, Rudresh; Qi, Liang Mei; Kee, Daisy Mui Hung; Ling, Irene Saw Ai; Sien, Lim Hooi; Tien, Tan Jia; Ramadhan, Hafizh Sasining; Sin, Liem Gai; Pandey, Madhu Ashok
Asia Pacific Journal of Management and Education (APJME) Vol 4, No 2 (2021): July 2021
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Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (268.987 KB) | DOI: 10.32535/apjme.v4i2.1069

Abstract

The purpose of this study is to examine Subway marketing 4P strategy as the competition in the fast-food industry is extremely high. Subway is needed to keep on striving for better performances to build existing customer loyalty while attracting new customers. Therefore, we examine Subway marketing 4P (product, price, promotion, and place) to ensure that Subway can obtain a competitive advantage in the marketplace. The study used primary and secondary data methods to collect respondents’ perceptions of Subway performances. The findings indicated that marketing 4P strategies are the important prediction of the success of the company.
Analyze One Issue Faced by The Company and Then Provide Relevant Solution Wen, Ng Yi; Kee, Daisy Mui Hung; Ling, Koid Wang; Xuang, Ng Sok; Kai, Yang; Alfertaj, Eman
Asia Pacific Journal of Management and Education (APJME) Vol 2, No 3 (2019): November 2019
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Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (497.142 KB) | DOI: 10.32535/apjme.v2i3.627

Abstract

This report is about a study on analyzing one issue faced by the company and provide some relevant recommendations to solve the problem. The company we chose is Kopitan Classic Penang Delight which is a well-known food and beverage chain business model in Malaysia. Customers satisfaction is the most common and important criteria in any organization particularly in food industry. Due to the market competition, a company should always focus on the needs and wants of the target customers to ensure that the customers are satisfied with their product and services. The company should able to adapt the changes of the demand of customer in order to sustain in the market. Besides focus on the external factor, the internal control is also vital to build a good reputation of company. The training of workers and their attitude gives an important impact on whether the customers are satisfied with the service provided by the company. The well management of an organization can attract more customers and contribute to a higher profit. There is some methodology employed in this research. The main issue faced by the company is illustrated in the results of analysis and finding. After identifying the issue, a few steps are recommended so that the company can apply to overcome it.
Co-Authors A'ishah, Tuan Amelin A., Stumaker A.A. Gde Satia Utama, A.A. Gde Satia A/L Aibau, Son Rakh A/L Antony Das, Pusparajan A/L Rajendran, Jeevendra A/P Ganasan, Kamalaswari A/P Jayagopal, Dravyaayajnaah A/P Jegathesan, Kalaaivahnny A/P Jegathesan, Kalaaiveyhny A/P Muniandy, Linarani A/P Perak Kerof, Chareeya A/P Sathiaselan, Niwasini A/P Sathiyananthan, Geethanapriya A/P Selvam, Sushmithaa A/P Subramaniam, Roshini Aarti Sharma Abdul Aziz Abdul Rahim, Noor Fareen Achmad, Daffa Abiyyu Afifah, Annis Agarwal, Somya Aggarwal, Juhi Agnihotri, Shreyas Ahmad, Khadija Mohammad Aibau, Son Rakh A/L Aina, Nurul Aishan, Norfathu Aisyah, Ummie Akansha, Verma Akbal Khan, Afra Binti Akmalia, Desta Safa Nur Al Ajmi, Dalal Al Basis, Ghezlan Al Rashidi, Fatimah Al Shammari, Hadeel Al Shuwaler, Abdulaziz Al-Anesi, Sarah Ammar Lutf AlAjmi, Danah Albert, Paul Jason AlDeehani, Faisal Alessandrino, Finn Alfadhly, Hamad Alfares, Omar A Alfertaj, Eman Alghanim, Bareeq Alhamlan, Hadeel Ali, Ahmad Amer Aafis Mohamed Ali, Anees Janee Ali, Hayder Jabbar Ali, Muhammad Hasyir Aliya, Nur Anis Alkandri, Lamia Adel Alkhalaf, Lulwa Almuhaini, Rashed Fahad Almutairi, Ahmad Almutairi, Farah Almutairi, Hanouf Ali Almutairi, Shahad Alnassar, Abdulmohsen Alnasser, Yusef Hamad Alosaimi, Asla Alotaibi, Aisha Bader Alqabandi, Nouf Khalid Alrashidi, Anfal Alrubah, Sarah Abduallah AlSanousi, Dalal Alshammari, Maali Salem Alshammari, Sara Alsubaie, Lulwa Khalied Alyanbaawi, Hani Jumah Amir Mustafa, Amira Najwa Binti Amir, Omar Amirah, Nur Amirah, Nur Wadhihah Amni Abdullah, Siti Aishah Ananda, Durgahsineey A/P Andrasiuk, Ryhor Ang, Delon Wern Jian Ang, Hui En Angarita, Laura Sofia Cuellar Angelle, Antonette Annaletchumi, Annaletchumi Annis, Auni Wadhiha Binti Antika, Dini Kurnia Anwar, Mohd Arief Aqilah, Nur Ardel, Muhammad Raid Arenas, Venus Toro Arif, Wibowo Aronkar, Praveen Arumugan, Deepaa Darshanie Lim A/P Ashraff, Muhammad Asthana, Ritanshi Athirah, Fatin Awais, Mohammad Awoke, Victory Chinelo Ayuni, Farhana Azali, Fatimah Az Zahraa` Azian, Nadiah Hidayah Binti Azizi, Nurin Zahirah Bt Azlan, Siti Hajar Azman, Nursyazana Afiqah Bt Azman, Salma Binti Azmi, Mohd Azriuddin, Muhammad Ba Wazir, Abdulrahman Khaled Bajpayee, Vedika Bakar, Nur Aneesa Sofea Binti Abu Balakrishnan, Hariharan Balakrishnan, Yuvamalar Baliyan, Meenu Ban, Teoh Kok Bansal, Mani Batul, Atiba Beg, Ashiza Bella, Arti Bhadouria, Pratiksha Bhardwaj, Shelly Bhatt, Gunjan Bian, Shiqi Bin Abd Wahab, Muhammad Azamuddin Bin Ahmad Fadzeil, Muhammad Zulhusni Bin Azahar, Muhd Amir Firdaus Bin Azhar, Mohamad Fikri bin Bachotan, Azman bin Mohd Azmi, Mohamad Afreza Bin Mohd Ghazali, Muhammad Khairul Amali Bin Mohd Nazri, Muhammad Hafiz Bin Roslan, Naazhim Bin Shamsul Hisham, Danish Ikhwan Bin Subli, Aiman Bin Wan Abdullah, Wan Muhammad Arif Binti Abd Rashid, Nur Hidayu binti Abd. Rahman, Nur Insyirah Binti Abdul Aziz, Nur Sobbah binti Abdul Halim, Nur Nabilah Binti Abdullah, Norazwa Binti Abdullah, Shamin Athirah Binti Abu Habsah, Intan Lyana Binti Ahmad Khairul, Aeisyah Binti Ahmad Shukri, Shahira Binti Ahmad Zaky, Itqan Darwisyah Binti Ahmad, Siti Nur Madhiah Binti Anuar, Nurdini Binti Azaini Imran, Nur Fatin Nabilah Binti Azir, Noorazira Binti Azlan, Izza Yasmin Adriana Binti Borhan, Nadia binti Esa, Nur Khadijah binti Fadzil, Nur Farra Diana binti Hassan, Nur Iffah Atirah Binti Ibrahim, Putri Nur Illya Balkhis binti Juseef, Nur Shaidah Binti Kama’Aziri, Nur Shafiqah Binti Mahadi, Nur Aimi Zayani Binti Mazlan, Nur Aqilah Binti Md Hassan, Siti Nurbalqis Binti Md Zamri, Nur Afeza Azila Binti Meor Hashim, Maisarah binti Mohamad Fadli, Nurliyana Binti Mohamed Elias, Nur Sarah Solehah Binti Mohamed, Nur Azwanie Binti Mohd Athiyah, Hanis Aribah Binti Mohd Azlan, Nur Amiera Sofea Binti Mohd Faris, Nur Hazwani Husna Binti Mohd Fauzi, Fahada Nur Binti Mohd Haizar, Nor Fitrah binti Mohd Noor, Nurul Azlin Syahmi Binti Mohd Puad, Nur Irdina Safi binti Mohd Razi, Nur Nafisah Binti Mohd Yasir, Nur Hafizah Binti Noor Effendee, Nur Firyal Binti Nor Hisam, Nur Nuha Binti Roslan, Nurul Aqilah Dewi Binti Roslan, Siti Ramizah Binti Rosli, Intan Natasha Binti Saadon, Mas Dalyna binti Shamsuddin, Nur Sorfina Binti Shamsul Anuar, Nurfarah Alya Binti Suhairi, Nur Fatini Farisya Binti Sulaiman, Nurul Asyikin Binti Tarmidzi, Nurfarhani Binti Wan Shafie, Wan Nor Shafinaz Bokil, Saloni bt Abdul Rahman, Nurfathin Awatif bt Abdullah, Najihah Bt Abu Hassan, Nurul Nadia Bt Ahmad Faizh, Nur Farah Izzah Bt Miswan, Nadia Izzati Bt Muhd Azran Chan, Sofia Syazwani Bt Sapian, Nur Dini Izzati Bukhovetskaya, Valeria Chan, Chia Yi Chan, Jia Jun Chan, Jia Wei Chan, Kai Yin Chanchal, Bhardhwaj Chandel, Neha Chandran, Raveen Chang, Lim Yee Charles, Esther Anthony Charlotte, Saussez Chaudary, Vidush Chaudhary, Khushi Chaudhary, Manoj Kumar Chaudhary, Pratima Chaudhary, Vikrant Chauhan, Himanshi Chawla, Pooja Cheah, Keng Tyng Chee, Chaw Ke Chee, Yaw Nee Chen, Koay Xiem Chen, Lim Sin Chen, ZeXian Cheng, Jie Cheng, Min Ru Cheng, Wan En Cheng, ZiHang Cheong, Li Chiy Cheu, Jin Yin Chia, Jia Xin Chia, Jian Wei Chia, Xin Rou Chin, Kai Yee Chin, Khai Yao Chin, Ming Hooi Chin, Roger Chin, Wei San Chin, Yan Sin Ching, Choong Shu Ching, Khor Kae Chok, Colyin Choke, Yuan Wen Chong, Angela Yi Wen Chong, En Chong, Jin Hui Chong, Jing Han Chong, Lai Mei Chong, Rachel Xin Jie Choudhary, Devesh Choudhary, Tanu Choy, Jin Feng Chua, Chuan Rou Chua, Jia Feng Chua, Joeanne Chua, Ken Zie Chua, Su Mei Chua, Wan Jun Chua, Xin Nee Chuah, Yan Jin Chuah, Yi Wen Chun, Leong Kar Chung, Ern Yee Chze, Foo Mei Cordova, Miguel Crasto, Sheryl George D, Dilip D, Dilip. D, Dillip Dajun, Yu Danieal, Danieal Das, Abhijit Das, Akash Davis, Eleanor Hazel Dehrab, Ahmad Deol, Jullia Deshpande, Aditya Dewanti, Rosa Ayu Dhupad, Asha Donold, Tiffany Audrey Anak Dwi Nita Aryani Edeh, Friday Ogbu Edum, Enedy Edward Ee, Chin Guan Ekta, Bajpai Elangoh, Sarveena A/P Elviona, Anastasya En, Lim Xiao En, Tan Shiaw Enakhifo, Ernestina Eng, Wei Khee Er, Cha Ching Er, Lew Ke Ezzatul, Afiqah Dania Fa, Xin Yi Faheem, Muhammad Fang, Ng Suk Farzana, Anis Fatihah, Nur Alissa Fei, Neng Mei Foo, Yong Teng Fozeli, Aina Dayana Gadi, Paul Dung Gan, Hooi Ming Gan, Kia Hui Ganasen, Raghavi Ganatra, Varsha Gandre, Chinmay Ganeson, Venishya A/P Gao, Xi García, Angela Patricia Muñoz García, Angela Patricia Muñoz Gee, Ooi Xin Gisca, Aulia Purdiana Goel, Pragya Goh, Shie Jie Goh, Wen Kai Goyal, Priyanshi Gulati, Chanda Gupta, Apurv Gupta, Manshi Gupta, Shashi Habibie, Muhammad Fadhlan Hafizh, Ubaidillah Hafizzudin, Muhammad Hah, Shi En Hairudin, Nor Amni Safiya Binti Nor Hak, Kim Kim Halttunen, Ella Hamizi, Siti Murni Han, Kwong Ching Hanan, Alsharqawi Hang, Annie Wong Pooi Hanif, Mohd Azri Hao, Jeremy Tou Jia Har, Chen Wei Harsha, Yalla Satya Sai Venkata Sri Hashim, Maisarah Binti Meor Hassan, Binti Mohamed Hassan, Nurul Husna Bt Hau, Wai Meng Hazimah, Nur Hazrul, Muhammad Heng, Bee Yen Heng, Jeanlu Heng, Joseph Tan Soo Hizer, Nur Hannah Amirah Ho, Siew Ling Ho, Yee Syuen Hon, Hui Shan Hong, Aileen Chun Yueng Hong, Yang Zheng Hoo, Chan Weng Hor, Sin Ni Huan, Alyssia The Yi Huan, Ng Chee Huang, Qishen Huei, Lok Yee Huey, Wong Ming Hui, Chin Kah Hui, Foung Hann Hui, Gan Kia Hui, Yip Jia Hung, Yip Wei Husna, Nor Ibrahim, Haslindar Ibrahim, Muhamad Fithri Imran, Mohd Yusoff Ing, Tammy Wong Shao Ing, Teoh Siew Ingole, Tejashree Irdina, Irdina Islah, Mohd Hazim Ismail, Aimi Aleeya Binti Izzati, Nik Nadia Izzati, Zafirah Jacinta, Ofojama Blessing Jain, Akshat Jain, Arun Kumar Jain, Ashi Jain, Muskan James, Monica Merli Anak James, Siby Jamnik, Sonali Jani, Kelly Jannah, Nur Aini Raudhatul Jayant, Jigyasa Jian, Oh Zi Jiann, Tan Woei Jiarui, Ma Jiaze, Wei Jien, Chuah Wei Jimmy, Adrianie Jinietia Jin, Chai Yeong Jin, Liow Yue Jin, Zhen Yang Jingyi, Low Juin, Hoon Xian Jun, Ooi Ee Junaina, Intan Jye, Lum Mei KA, Sathyan Kadam, Prachi Kaim, Sakshi Kannappan, Thirumagal A/P Kara, Heidi Ke, He Kean, Koay Loke Kei, Choo Mun Kelpia, Aman Kelvin, Ch’ng Kesvaran, Yoshanaa A/P Elang Kew, Sin Dee Khairi, Ahmad Amiruddin Khairul Azhar, Nurin Amni Bt Khalid, Nur Afifah Khan, Yasmeen Firoz Khoiruwnia, Fadhilah Khor, Sue Ting Khor, Tze Win Khor, Winnie Khushboo, Kumari Kian, Khor Wee Koay, Jocelyn Chia Wen Koay, Loke Kean Kong, Mei Ching Kong, Rui Yang Kong, Yenny Kooli, Syrine Kuek, Thiam Yong Kulkarni, Swati Kumar C, Akshay Kumar, Bablu Kumar, Kalyani Prem Kumar, Kuldeep Kumar, Navaneetha Kumaran, Sathiaseelan Kumari, Nidhi Kurniawan, Obaja Elka Kurniawan, Olivia Kushwah, Divya Kwa, Jing Wen Lai, Kah Huey Lai, Pei Shuang Lai, Xiao Yu Lai, Yik Theng Laili, Anivia Fatma Lam, Kah Yee Lean, Peck Kwan Lee, Gim Seng Lee, Jerome Vui Khiong Lee, Jia Ching Lee, Jia Lin Jocelyne Lee, Jia Long Lee, Jia Ying Lee, Jocelyne Lee, Khang Jie Lee, Li Xin Lee, Men Je Lee, Ming Zhe Lee, Pei Fern Lee, Pei Sin Lee, See Ming Lee, Soo Pei Lee, Sze Yin Lee, Tze Wey Lee, Yong Yu Lee, Ze Minn Lekha, Gopalam Sree Leng, Law Sin Letchumanan, Mugentheran Lew, Tek Yew Li, Jiahui Li, Yurou Liang Xuan Liang, Tan Yong Liem, Gai Sin Liew, John Hong En Liew, Qian Yee Liew, Yee Wen Lim, Choon Yan Lim, Chun Han Lim, Chung Hong Lim, Hui Ling Lim, Jia Yee Lim, Jia Yun Lim, Jin Ting Lim, Kai En Lim, Lun Hau Lim, Pei En Lim, See Ai Lim, Sheue Hui Lim, Wei Sheng Lim, Yii Han Lim, Yu Cing Lin, Ch’ng Jia Lin, Ch’ng Jia Lin, Jia Yee Lin, Xinyuan Ling, Chai Yee Ling, Chong Chiew Ling, Fong Kai Ling, Irene Saw Ai Ling, Koid Wang Ling, Lee Kuong Ling, Lim Hui Lingam, Rasitraa Ru Liou, Zi Yao Liow, Chee Sien Lok, Tzyy Xian Lok, Yee Huei Lokhande, Swapnil Digambar Loo, Chee Leong Loo, Wen Ting Loo, Weng Tuck Loo, Yuan Kun Loong, Chang Seng Lopez, Carolina Ardila Lopez, Rebecca Dershini Low, An Rou Low, Jun Shern Low, Mei Qi Low, Song Han Lutfiani, Lina Silvia Ma, HaoYu Madan, Sahana Madhan, Sahana Madhu, Amitha Mahendran, Jevethra Maheswaran, Yashwiny Mahmud, Tahreem Tariq Mahtre, Sampada Maisarah, Nabilah Mak, Shuet Yee Malhotra, Kunal Mamrina, Yerkezhan Mamtani, Meghna Man, Lau Kiew Mane, Gandhar Marimuthu, Sahliny A/P Maron, Alif Rayhan Martin, Garry Massand, Ajay Mathil, Alshammari Mathur, Garima Maulana, Muhammad Iqbal Maulana, Zulkifli Ega Irvan Mayur, Kumar Mazlan, Nur Aina Batrisyia Binti Mazlan, Nurul Annisa Binti Mehta, Dheeraj Mei, Lee Tze Mei, Tan Cai Mein, Hee Hui Merry C. N. Rumagit Min, Fong Jia Min, Koo Hui Min, Tan Hui Mittal, Prachi Mo, Xuen Yee Mohamad Firdaus, Mohamad Mohamad Nadzri, Siti Nurhafiza Binti Mohamad Yusoff, Salsabila Binti Mohammad Hazaini, Ainun Adibah Binti Mohan, Nitin Mohd Fauzi, Farah Irdina Binti Mohd Fuad, Ahmad Azeedi Reza Bin Mohd Rusdi, Syahidatul A’fifah Mohd Rusdi, Syahidatul A’fifah Mohd Zamri, Syafiqah Mohd Zawawi, Anis Mardhiah Binti Mohsin, Ainul Mohsein Binti Abdul Mok, Hui Xin Mok, Man Nee Mokhtar, Siti Sarah Morali, Patmapriya A/P Motwani, Hanisha Muhamach, Rouslan Muhamad Fitri Muhamad Ridzuan, Siti Aisyah Muhammad Adam, Muhammad Muhammad Firdaus bin Ibrahim, Muhammad Firdaus Muhammad Rayhan Muhsyi, Ufairoh Aqilah Muna, Rif’atul Munisvarar, Prabawathy A/P Arulanantha Munusamy, Shopanadevi Murthy, Raemathy Murugan, Yashene Murugesan, Vaisnave A/P Mustafa, Ainin Sofiya Musyaffa, Shidqi Nadia, Farah Nadirah, Nour Aliaa Nagarajan, Keshika Naidu, Hemaram Naidu A/L Ramu Nair, Devika Nair, Rajesh Kumar Nair, Suji Najihah, Nurun Najwa, Fatin Najwan, Hala Narayanan, Yashwiny Narendath, P. Nasir, Nur Suraini Nathania Nathania, Nathania Neng Ang, Vernoon Wei Ng, Cynthia Ng, Jia Qi Ng, Jing Yi Ng, Joshua Chun Kith Ng, Pei Long Ng, Ruen Chye Ng, Shin Yan Ng, Shu Luan Ng, Wei Chien Ng, Xin Yun Ng, Yi Hong Ng, Yu Xuan Nga, Chun Shuen Ngu, Hui Jie Ni, Nelly Lau Yenn Nik, Annie Ke Ching Nikhil, Nikhil Nisa, Indah Khoirun Nitin, Nitin Noor, Nik Nur Syafiqah binti Mohd Noorazmi, Norain Natasha Nur Akmalia, Desta Safa Nur Fadhilah Nurjannah, Farhatin Nurunnisa, Nurunnisa Oan, Kien Boon Oh, Jinzun Oh, Kai Xin Oh, Zi Jian Ong, Jin Wei Ong, Li Zhen Ong, Rui Suen Ong, Sin Yee Ong, Wen Huey Ong, Yong Wang Ooi, Cheah Ting Ooi, Joanne Ooi, Shawn Jinq Cheng Ooi, Zhe Jian Ow, An Long P V, Ranjith P, Nuthan Jeevraj P.V, Ranjith Pakarinen, Neea Pal, Monika Pandey, Divya Pandey, Madhu Ashok Pandey, Priya Pandey, Rudresh Pandey, Shweta Pang, Kuan Parameswaran, Kumarendran Paul, Gadi Dung Pawar, Purvika Pérez-Morón, James Pelealu, Christovel Perez, Manuela Granda Pérez-Morón, James Permadi, R. Willy Ananta Ping, Chai Yuan Pong, Hui Ling Poon, Zi Ying Pradhan, Samarth Priyambodo, Haryo Gilar Puran, Puran Purwatiningsih, Eli Pushpagaran, Vejaydarssni A/P Putra, Theofilus Welyna Putri, Aulia Riski Ayu Putri, Ayu Melissa Putri, Rr. Shafana Syafiyyah PV, Ranjith Qhi, Looi Yong Qi Tan, Jia Qi, Er Jia Qi, Liang Mei Qi, Ma Jia Qi, Ng Chin Qi, Tin Jin Qi, Wong Yun Qianya, Wang Qin, Law Hui Qing, Koh Jhee Qing, Low Tze Qu, Gao Qureshi, Sharim Quttainah, Majdi Anwar R G, Sushma Rafif, Muhammad Ilham Raghav, Utkarsh Ragu, Devadharshni Rahim, Noor Fareen Abdul Rahmat, Siti Nadiah Raj, Nidhi Rajogoval, Navena A/P Ramadhan, Hafizh Sasining Rao, K.S. Rao, K.S. Srinivasa Rao, Prasanthiney A/P Nageswara Rastogi, Gautam Rastogi, Shourya Rau, Svenja Raveendran, Kamini Devi A/P Ravi, Thevisri Reddy, L. Sudershan Reddy, Vasunthra Restrepo, Camilo Alberto Pérez Restrepo, Camilo Alberto Perez Restrepo, Camilo Pérez Rifhani, Sarah Ristiansyah, Sabillah Alfarisi Rohaan, Mohd Roslan, Siti Ramizah Binti Rosmadi, Nor Asyiqin Ruiz, Evelyn Henao Rusydi, Mohd Danial Saadon, Mas Dalyna Binti Sabeh, Hala Najwan Sabnis, Saili Safitri, Adinda Dessy Indriana Sagadevan, Youdtha Saif, Mariam Ben Samarth, Tejas Samuddin, Khairunraihani Mohd Sanderan, Padmavathy A/P Sangal, Shivansh Sani, Norarnitasha Abdullah Sara, Alotaibi Sara, Hani Sariya, Sariya Sasitheran, Nathiya A V Sathiaseelan, Pavithara Satia Utama, Anak Agung Gde Sauking, Angela Shirley Saxena, Mansi Saxena, Muskan Sazali, Shazwanie Amat SB, Gopika Segi, Soni Sehgal, Gaurav Selvam, Divyaadharshinee Tamil Selvam, Sushmithaa A/P Sentosa, Reinaldo Gerald Shafiee, Siti Syafiqah Izni Shamiliy, Thiagarajan A/P Shammas, Mohammed Shamsuddin, Fatin Natasya Binti Shan, Gan Li Shan, Liew Pei Shankar, Divyaa Shanshan, Dong Sharma, Brahmmanand Sharma, Sakshi Shastry, Kailash Shen, Ze Bin Sheng, Dave Hoo Shengpu, Yu Shin, Shirlin Teoh Keo Sholikhah, Mar'atus Shoo, Yee Wen Shrivastava, Kshitiz Sian, Wong Chun Sien, Lim Hooi Sihao, Liu Sikumbang, Nur Zahirah Sin, Liem Gai Sin, Lim Kai Singh, Abhishek Singh, Abishek Singh, Ashvinderjit Singh, Hershita Singh, Kavita Singh, Padmalini Singhal, Jahnavi Sinha, Rupesh Sinha, Tanya Sirajudeen, Sameena Siregar, Aric Farrel Gunawan Siva-Muniandy, Serena Taherin A/P Siw, Ming Yuen Sofea, Anis Sonawane, Harsh Song, Ng Hee Soon, Joel Chen Tai Sri, Kamini Srishti, Srishti Srivastav, Kundan Pratap Srivastava, Aditi Srivastava, Rishabh Stephani, Stephani Su, Xinyi, Subramaniam, Jeevasriirubini A/P Subramaniam, Maniratnam Subramaniam, Navaranjitha A/P Subramaniam, Tanuja A/P Sundaraju, Sangari Sundararajan, Thanushrii P.K. Syafawani, Nurul Syafikah, Nurul Syafiqah, Nur Aina Syafiyyah Putri, Rr. Shafana Syakirah, Nur Hannis Syakirah, Nurul Syazreeza, Rusyda Syazwan, Muhammad Akif Syed Badrulzaman, Syarifah Nurdzamanisya Talesara, Shruti Tan, Chong Yi Tan, Florence E-Vern Tan, Jing Wen Tan, Xin Yan Tan, Xuan Wei Tan, Yee Shan Tandra, Gerald Reynaldo Tayal, Nupur Tayal, Sakshi Teh, Yi Ching Teik, Saw Wei Teng, You Ming Tenh, Ying Ying Teoh, Kok Ban Teoh, Yee Teng Thakur, Tulika Thambyraja, Thinnosha A/P Thangesvaren, Thaneshweri A/P Thevarajan, Rueben Thin, Mun Yee Thirupathi, Harichandran Tian, Chan Siow Tien, Tan Jia Ting, Felicia Tiong, Hannah Tiong, Sian Yun Toh, Aik Long Toh, Yong Rong Tomar, Sony Torng, Ng Fei Tripathi, Abhishek Tripathi, Arya Trisnawati, Annisa Bela Ayu Tunde, Odebunmi Abayomi Tuovi, Hämäläinen Tursynbay, Aidos Uwais, Nurul Vadhi Vehlan, Laneishwar A/L Sri Satthian Valecha, Pallavi M Valentine, Decesta Kelcya Varghese, Suvin Vashishth, Kajal Vashney, Kushal Vats, Isha Vayapuri, Vanishaa A/P Veeraselvam, Vinosha Rai A/P Vellmurugan, Malarveeli Verma, Ashutosh Verma, Deepali Verma, Monica Verma, Priyanka Verma, Sahil Verma, Vanshika Via, Seviana Vidal, Luis David Santodomingo Vladimir, Gerasimenko Volha, Rudkouskaya Wahbeh, Sara Wai, Kang Kok Wan, Yong Hong Wardina, Aisyah Warrier, Uma Wawi, Mohamad Haniff Hilman Wee, Liew Siaw Wee, Lim Xin Wei, Liew Pei Wei, Ooi Yu Wen, Chin Pei Wen, Ewe Cai Wen, Goh Kai Wen, Lim Jia Wen, Ng Kar Wen, Ng Yi Wen, Shelly Foo Hui Wen, Tan Xiang Wen, Yap Sing Wenxuan, Phang Wey, Leong Chi Whiryawan, Jhonathan Widyawati, Venny Tezaryning Wong, Joey Wong, Xin Shi Wong, Yoke Jing Woo, Eunice Mun Yee Wu, Michelle Zi Ying Wulff, Emma Xia, Kun Peng Xian, Chew Shi Xian, Teoh Hui Xin, Chen Woan Xin, Liu Jie Xin, Roselin Yong Kai Xuan, Chian Lee Xuan, Tan Yi Xuang, Ng Sok Xun, Huang Ze Yadav, Sneh Yamaputra, Andre Wijaya Yan, Ng Pui Yan, Yap Wen Yang Kai Yao, Tang Yap, Chiam Yeu Yee, Foo Yuen Yee, Go Sin Yee, Jia Hui Yee, Lim Hui Yeo, Candy Yeoh, Li Khuan Yeong, Pei Hung Aw Yew, Lew Tek Yi, Goh Jing Yi, Goi Zi Yi, Lee Sing Yi, Lim Jing Yi, Tan Chi Yik, Lim Boon Yin, Chong Li Yin, Yuan Ying, Lee Chiew Ying, Lim York Ying, Ngai Wan Ying, Ong Jia Yinjin, Janice Loh Yisi, Lu Yong, Lau King Yosanti, Idderena Yose, Joseph Willy Yu, Tan Pei Yuan, Neo Zhan Yue, Haoran Yue, Wong Sin Yun, Gonge Feng Yunn, Sek Yuen Yusof, Rosmelisa Yuwono, Sienly Yyadav, Simran Zahra, Puteri Fatimah Zaidi, Siti Nuraliah Ninti Zain Asman, Muhammad Azriq Azlan Bin Zakwan, Muhammad Afiq Zamri, Muhammad Syazwan Afifi Bin Zen, Lee Jen Zetian, He Zhi, Ooi Yu Zhin, Phuan Mun Zixin, Yu Zohri, Mohd Hidayat Ahmad Zulfan, Gilang Zulkifli, Muhammad Harith Zunqi, Ma Zuraya, Anis