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Penerapan Sistem Antrean di Loket Tempat Pelayanan Terpadu (TPT) pada KPP Pratama Cileungsi di Era Borderless Arizona Febriani, Tika; Setiawan, Agung
Jurnal Pustaka Aktiva (Pusat Akses Kajian Akuntansi, Manajemen, Investasi, dan Valuta) Vol 6 No 1 (2026): Jurnal Pustaka Aktiva (Pusat Akses Kajian Akuntansi, Manajemen, Investasi, dan Va
Publisher : Pustaka Galeri Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55382/jurnalpustakaaktiva.v6i1.1806

Abstract

Salah satu fungsi Kantor Pelayanan Pajak (KPP) Pratama adalah melakukan penyuluhan dan pelayanan perpajakan. Mulai tanggal 1 Januari 2025 Wajib Pajak dapat mengajukan layanan perpajakan di semua Kantor Pelayanan Pajak (borderless). Layanan perpajakan akan dirasakan baik oleh Wajib Pajak apabila dilakukan dengan keramahan dan kompeten tanpa antrean yang panjang. Tujuan penulisan karya ilmiah ini adalah menganalisa penerapan sistem antrean di loket tempat pelayanan terpadu (Loket TPT) pada KPP Pratama Cileungsi, berapa lama Wajib Pajak menunggu untuk dapat dilayani. Metode yang digunakan pada penelitian ini adalah metode kuantitatif. Data diperoleh melalui observasi langsung di KPP Pratama Cileungsi kemudian dilakukan analisis mengunakan model antrean multichannel-single phase. Hasil penelitian diketahui 2 jalur fasilitas yang terdiri dari Loket A (NPWP, PKP dan Sertifikat Elektronik) dan Loket C (Helpdesk) di Loket TPT dengan masing-masing loket mempunyai 2 fasilitas layanan sudah optimal baik pada saat kondisi sepi maupun ramai. Kondisi antrean ramai diketahui setiap hari Senin. Kata Kunci: borderless, multichannel single phase, sistem antrean.
The argumentation structure of mathematical proof based on semiotic trichotomy Aziz, Abdul; Wijaya, Tomy Tanu; Rumite, Wayan; Setiawan, Agung
Al-Jabar: Jurnal Pendidikan Matematika Vol 17 No 2 (2026): Al-Jabar: Jurnal Pendidikan Matematika
Publisher : Universitas Islam Raden Intan Lampung, INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24042/ajpm.v17i2.30833

Abstract

Purpose: Mathematical proof requires students to interpret and use mathematical signs meaningfully when constructing arguments. However, many mathematics students experience difficulties in interpreting these signs, which may affect both the correctness of their proofs and the quality of their argumentation. This study aims to explore the structure of students’ mathematical argumentation through the lens of Peirce’s triadic semiotic framework. Method: This qualitative study involved 28 undergraduate mathematics students enrolled in an abstract algebra course. Data were collected through group theory proof tasks and semi-structured interviews. Based on variations in students’ argumentation structures, three representative participants were purposively selected for in-depth analysis. The data were examined using Toulmin’s argumentation model integrated with Peirce’s triadic semiotic concepts, namely Representamen, Object, and Interpretant. Findings: The analysis revealed three distinct semiotic argumentation structures: (1) Meaningful Sign Structure through direct proof, (2) Meaningful Sign Structure through proof by contradiction, and (3) Unmeaningful Sign Structure. Students who demonstrated meaningful sign structures were able to interpret mathematical symbols accurately, establish relationships between signs and mathematical concepts, and construct coherent arguments. In contrast, students with unmeaningful sign structures experienced difficulties in interpreting signs and connecting them to relevant mathematical theories. Significance: The findings highlight the important role of semiotic understanding in the construction of mathematical proofs. Students who successfully integrated sign interpretation with mathematical reasoning exhibited meaningful argumentation structures, whereas those with limited semiotic understanding tended to produce incomplete or unsupported arguments. This study contributes to the growing body of research on mathematical argumentation by providing a semiotic perspective on students’ proof construction processes.
Problem Based Learning (PBL) Model For The 21st Century Generation Setiawan, Agung
Social, Humanities, and Educational Studies (SHES): Conference Series Vol 4 (2021): Social, Humanities, and Educational Studies (SHEs): Conference Series (Special Issue 2
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (547.331 KB) | DOI: 10.20961/shes.v4i6.68457

Abstract

Perubahan dunia kini tengah memasuki era revolusi industri 4.0. Individu hidup dalam lingkungan yang sarat akan penggunaan teknologi, dimana terdapat kemudahan akses informasi yang berlimpah, pola komunikasi dan kolaborasi yang baru. Sektor pendidikan menjadi salah satu sektor yang dituntut untuk menyiapkan lulusan siswa yang berkompeten dengan kondisi abad 21. Realitas di atas mengharuskan pendidik untuk menghadirkan konten pembelajaran kolaboratif untuk menyiapkan anak didik menghadapi realitas abad 21. Konten pembelajaran abad 21 ini kita kenal dengan term 4C (Communication, Collaboration, Critical Thinking and Problem Solving, dan Creativity and Innovation). Tentu pemilihan model pembelajaran yang inovatif menjadi sarat penting demi tercapainya tujuan tersebut. Artikel ini bertujuan untuk mengetahui pentingnya penerapan salah satu model pembelajaran inovatif yaitu Problem Based Learning dalam menyiapkan pembelajaran yang ‘student centered’ sesuai kondisi abad 21. Model ini memiliki keunggulan dimana siswa akan memiliki pola pikir yang terbuka, reflektif, kritis, dan belajar aktif, serta memfasilitasi keberhasilan memecahkan masalah, komunikasi, kerja kelompok, dan keterampilan interpersonal dengan lebih baik. Berdasarkan hal tersebut penerapan model Problem Based Learning dirasa cocok diterapkan dalam upaya menyiapkan peserta didik dengan keterampilan abad 21-nya.
Strategi Pengembangan Sektor Ekonomi Kreatif Nuriansyah, Fazar; Prabowo, Rakhmat; Setiawan, Agung; Geminastiti Hilmiatussadiah, Kinanti; Nurul Fadhillah, Saskia
Jurnal Pendidikan Ekonomi Vol 5 No 1 (2026): June
Publisher : Fakultas Keguruan dan Ilmu Pendidikan Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jeec.v5i1.56620

Abstract

The creative economy is one of the drivers of economic growth in Indonesia, contributing significantly to GDP and job creation, particularly through MSMEs. Despite its great potential, this sector faces obstacles in the form of limited human resources, market access, capital, and the digitalization gap. This study aims to identify strategies for developing the creative economy in Indonesia. The method used is qualitative, based on a Systematic Literature Review (SLR) with the PRISMA protocol. Of the 243 articles identified, 20 articles met the inclusion criteria and were analyzed thematically. The results of the study show that the development of the creative economy requires a multidimensional strategy. The main strategies identified include strengthening human resource capacity, product innovation, digital promotion and marketing, developing supporting infrastructure, and triple helix and penta helix collaboration. The application of the Strength–Opportunity strategy proved to be effective in utilizing internal potential to capture external opportunities. In addition, the cluster model in certain sub-sectors, such as culinary, crafts, and fashion, encouraged increased competitiveness and regional identity. These findings confirm that the integration of these strategies can strengthen the creative ecosystem, enhance local competitiveness, and promote sustainable economic growth. This research contributes by providing a strategic framework that can be used as a reference for policymakers and practitioners in developing the creative economy in Indonesia.
Studi Awal Pemilihan Polimer untuk Digunakan Pada Injectivity dengan Skala Laboratorium Setiawan, Agung; Adnan, Ahmad Zaelani; Kamid, Abdul; Widiantoro, Panca Suci; Yasahardja, Yustian
Jurnal Ilmiah Teknik Mesin, Elektro dan Komputer Vol. 6 No. 2 (2026): Juli: Jurnal Ilmiah Teknik Mesin, Elektro dan Komputer
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/juritek.v6i2.7441

Abstract

Enhanced Oil Recovery (EOR) merupakan metode perolehan minyak tahap lanjut yang diterapkan ketika metode produksi primer dan sekunder tidak lagi memberikan hasil yang ekonomis. Salah satu metode EOR yang banyak digunakan adalah polymer flooding, yaitu injeksi polimer untuk meningkatkan viskositas fluida injeksi dan memperbaiki rasio mobilitas antara fluida pendorong dan minyak reservoir. Keberhasilan metode ini sangat dipengaruhi oleh pemilihan polimer yang sesuai dengan kondisi reservoir. Oleh karena itu, penelitian ini bertujuan untuk mengevaluasi dan menentukan polimer yang paling sesuai berdasarkan serangkaian pengujian laboratorium. Penelitian dilakukan di Pusat Penelitian dan Pengembangan Teknologi Minyak dan Gas Bumi (PPPTMGB) “LEMIGAS” menggunakan tiga sampel polimer, yaitu polimer A, B, dan C. Tahapan pengujian meliputi uji kompatibilitas, pengukuran viskositas, uji stabilitas termal pada temperatur 60°C selama 30 hari, serta uji injectivity menggunakan core Berea. Hasil penelitian menunjukkan bahwa seluruh sampel polimer mengalami penurunan viskositas selama pengujian stabilitas termal. Namun, polimer B dengan konsentrasi 2.000 ppm menunjukkan penurunan viskositas paling kecil, yaitu dari 9,58 cP menjadi 7,44 cP setelah 30 hari pengujian. Oleh karena itu, polimer B dipilih untuk uji injectivity. Hasil uji injectivity menunjukkan adanya peningkatan tekanan injeksi yang diikuti dengan penurunan permeabilitas core Berea akibat adsorpsi dan retensi polimer pada media berpori. Secara keseluruhan, polimer B menunjukkan kinerja terbaik pada kondisi pengujian dan dinilai paling sesuai untuk aplikasi polymer flooding menggunakan air formasi sintetik Lapangan X pada temperatur 60°C.
Applied of Balanced Scorecard (BSC) Approach with Determination and Weighting of Key Performance Indicator (KPI) for Employee Performance Measurement Mukhtar, Muhammad Nushron Ali; Setiawan, Agung; Walujo, Djoko Adi
Tibuana Vol 4 No 02 (2021): Tibuana
Publisher : UNIPA PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36456/tibuana.4.02.4029.131-139

Abstract

The many types of production of goods in a company spearhead the progress of this company in industrial competition in Indonesia, the variety of types of products and large production capacity makes this company need a large number of employees to balance the variety and production capacity. This large number of employees creates its own problems, one of the problems is employee performance appraisal, employee performance appraisal in this company is only centered on the highest supervisor's consideration in one section. From that problem, the researcher wants to solve the problem using the Balanced Score Card (BSC) method by using the determination and weighting of Key Performance Indicators (KPI). The final result of the research conducted at PT Alam Jaya Primanusa in May 2018 the results of the following employee achievement grades and categories: Average material value: 76.65 Fair category, Operator's average value: 85.51 Good category, Average value - Selector section average: 89.79 Good category, Packer section average value: 94.98 Good category, Values ​​in each of these sections become the basis for calculations for all injection division production, so conclusions are drawn for the final value and achievement category of all injection division production the value of 83.37 in the Fair category.
Co-Authors Abdul Aziz Abdul Saman Ade Putra Adnan, Ahmad Zaelani Adyanata Lubis Adyanata, Adyanata Agus Setiaman Ahmad Maulidizen Akhyar, Ahmad Alhannasir, Alhannasir Aliyanti, Teti Amalia, Riska Ari Amelia, Siti Ameliya, Detri Amelya, Gina Sonia Anandita Eka Setiadi Anik Supriani, Anik Aprillio, Deary Nanda Ardi, Imma Yedida Ardiansyah , M Riski Ardiansyah, Hamdan Arief Budiman Arifin, Aswar Arizona Febriani, Tika As Shofy, Muhammad Ulil Abshor Asep Yudi Permana Ashari Ashari Asis, Alfian Airlangga Auliya Nisa Ramadina Azzami, Muhammad Naufal B. Herawan Hayadi Badaron, Salim Badaron, St. Fauziah Badaron Budi Yanto, Budi Cecep Darmawan Chandra, Detri Amelia Chandra, Gabriel Andika Data, Muhammad Umar Deden Syarif Hidayatulloh Devianti, Faysa Firli Dewangga, Diaz Alegra Arif Dewayana, Triwulandari Satitidjati Dewi, Fatma Dimas Ria Angga Pribadi Dira Ernawati Djoko Adi Walujo Dudy, Aryadi Almau Dyah Rini Indriyanti Efendi, Rahmatul Retha Eka Warliati, Annisaa Erwis, Fauzi Ety Setiawati Fachmi, Achmad Fakhiroh, Shofa Faqih Udin dan Jono M. Munandar Meivita Amelia Farida Aryani Farida Farida Firdaus, Adella Tiara Bintara Fitri, Anisa Franciska, Yuni Geminastiti Hilmiatussadiah, Kinanti Hafran, St. Maryam Hartanti, Lusia Permata Sari Hasibuan, Abdullah Amir Hamzah Hasibuan, Rizki Koirum Hayati, Setiyo Herdiana, R Hermawan Hermawan Hidayat, Irwan Hurit, Hermanus Ehe I MADE ARSANA Ichlas Wahid, Ichlas Ikhsan, Ridhotu Nur Indah wahyu nur cahyani iwan koswara, iwan Jannah, Rahmawati Nurul Jatnika, Dudung Joetarto, Bagoes Johar Maknun, Johar Joseph Aldo Irawan Juang Akbardin Jufri Jufri Jumawan, Jumawan Kako, Yolinvianus Paulus Kamid, Abdul Kartono , Kausar, Alif Khairul Umam Khasanah, Ery Wahidatul Kiki Yasdomi Kiromah, Naelaz Zukhruf Wakhidatul Komaruddin Komaruddin Kusuma, Dani Lambang Basri Said Leni Anggraeni Luha, Agusto Frendy Luthfi, Saiful M. Nushron Ali Mukhtar Ma'mun Sarma Maria Yustina Rensi Dartani, Maria Yustina Rensi Mastur, Anida Sri Rahayu Maula Nafi Maulana, Aditya Rahman Meci Nilam Sari Meiliyan, Hizkia Mochamad Teguh Moh. Nor Ali Aziz Muda, Cut Alia Keumala Muh Alfian Fallahiyan Muh Sarkowi Muh. Inayah A.M. Muhamad Taufik Mukhtarudin Muchsiri Mulyarjo Mulyarjo Murlina, Murlina Murti , Antonius Hary muslimah, umi Nafa, Muhammat Khairun Na’mah, Lutfia Uli Neli Definiati Ningsih, Asih Ria Nugraha, Dadi Mulyadi Nugraha, Risman Nur Kholifah, Fitri Ardiha Nur, Syurya Muhammad Nuraini, Putri Nurfitria, Adista Nurhaita Nurhaita Nuriansyah, Fazar Nurikmah, Julia Nurmawati Nurmawati Nurrohman, Riyan Nurul Fadhillah, Saskia Nurul Jannah Odja, Maria Nirmala Pambudi, Fery Panca Suci Widiantoro, Panca Suci Paradito, Axel Caesar Permadi, Arjun Prabowo, Rakhmat Pratama Yendra, Yogi Prihantini, Agustina Prihantoro, Irfan Fajar Prima, Riky Puspita, Ayu Diah Putra, Muh Dewa Putri, Ananda Sintia Putri, Marshanda Antika Putri, Rosalinda Ellysa R. Rizal Isnanto Rachman Maulana Kafrawi Rahayu, Alvina Dwi Rahayu, Hanum Mukti Rahmadani Rahmadani Ramadhany, Achmad Fajar Ramdani, Mohammad Ilham Ratna sari, Zuli Reziqna, Ayu Rahma Rianu, Bagas Martinus Rina Wati Rina, Rina Wati Riska Candrawati Riyanto, Eko Rohim, M Rustandi, Apriya Maharani Rustandi, Wandi Safrudin Safrudin Sakinah, Zidna Nurus Salsabila, Bela Salsabila, Gina Aulia Santosa, Wahyuningsih Sariwati, Dinari Sarmini Sarmini Sasadara, Sasadara Sauri, Robby Rijal Septiani, Mawar Indah Setiawan, Miftahul Ilmy Setiawan, Mursyid Setiawati, Nadya Setyaning, Larashati B'tari Siti Andini Sjahruddin, Herman Sofani, Mohammad Taufik Sridelia, Prita Srihartati, Raden Diah St. Harpiani Sudiana Wachyudi Sufiyanto Sufiyanto, Sufiyanto Sugeng Priyanto, Sugeng Suhaji Suhaji Suharnas, Edwar Suhartomo, Hery Sukestiyarno Sukestiyarno Sukma Perdana Prasetya Sunarya, Lusyani Suryonegoro, Bayu Murti Syafei, Ilham Syahrini, Lita Thomas Ari Wibowo Tia Listiaty Topani, Ilham Ula, Rahmatul Ummara, Aulia Wa Muna, Wa Wahyu Syarvina Wahyudi, Sri Wahyuningtyas, Ratna Wardono Wardono Wayan Rumite Wayudi, Sri Wibowo, Muchamad Bagus Satrio Wicaksono, Meidias Abror Widayat, Wisnu Widiastuti, Tri Cahyani Wijaya, Ifan Badra Wijaya, Tomy Tanu Wijaya, Willy Jovadi Yanti, Disnia Fitri Yasahardja, Yustian Yasahardja, Yustian Yendra, Yogi Pratama Yuhardi, Ilham Yunus , Muhammad Zaenal Abidin Zainap Hartati, Zainap Zakiyyah, Nuri Zuliana