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An Empirical Study on Customer Satisfaction, Perception, and Brand Image in Starbucks Coffee in India, Asia Pandey, Rudresh; Ganatra, Varsha; Jamnik, Sonali; Goel, Pragya; Goyal, Priyanshi; Xuan, Chian Lee; Kee, Daisy Mui Hung; Mein, Hee Hui; En, Lim Xiao; Zen, Lee Jen
International Journal of Tourism and Hospitality in Asia Pasific Vol 4, No 1 (2021): February 2021
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijthap.v4i1.1021

Abstract

This study focuses on the brand image, experience, quality, and services offered by Starbucks that will bring customer loyalty from customer satisfaction. The study analyzes how customer loyalty and brand experience affect the quality improvements of Starbucks Coffee as corporate brands play a vital role in achieving higher company’s performance, like sales. It makes more incentives to satisfy the potential customers and develops a drawn-out relationship with them. This study concludes that companies with higher customer loyalty and satisfaction tend to have higher market share, and move further by cost reduction. Therefore, companies could substantially pay attention to all of these variables to have an everlasting profitability as this will lead to gain competitive advantage in the market.
A Study on Consumer Satisfaction with Respect to Samsung Gadgets Ganatra, Varsha; Aryani, Dwi Nita; binti Abd. Rahman, Nur Insyirah; Kee, Daisy Mui Hung; binti Fadzil, Nur Farra Diana; binti Hassan, Nur Iffah Atirah; binti Esa, Nur Khadijah; Mamtani, Meghna
International Journal of Tourism and Hospitality in Asia Pasific Vol 5, No 1 (2022): February 2022
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijthap.v5i1.1404

Abstract

This study investigates the level of customer satisfaction with the use of Samsung gadgets, the aspects of Samsung gadgets that are most satisfying, and the differences in customer satisfaction levels based on demographics. The data for this research was obtained from 134 respondents by primary study through a questionnaire survey made for Samsung consumers to know the level of consumer satisfaction on the use of Samsung gadgets. The data were then gathered, reviewed, and classified according to the research questions and objectives stated. Tables were used to present quantitative data whereas qualitative data were present narratively. These findings indicate that the aspect that most consumers are satisfied with is the Samsung gadgets' quality.
Critical Success Factors in the Fast food Industry: A Case of McDonald's Kee, Daisy Mui Hung; Ho, Siew Ling; Ho, Yee Syuen; Lee, Tze Wey; Ma, HaoYu; Yin, Yuan
International Journal of Tourism and Hospitality in Asia Pasific Vol 4, No 2 (2021): June 2021
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijthap.v4i2.1061

Abstract

The study is aimed to examine the critical success factors of McDonald's in the fast-food industry. As a leading global brand, McDonald’s has expanded operations into more than 100 countries such as Malaysia, China, and Japan. Its primary purpose is to be the customers' favorite eating place, focusing on customer experience. We employed the quantitative method. A total of 100 customers and 20 employees were surveyed. The result shows that innovation and technology strategies, job satisfaction, marketing strategies, and customer satisfaction are the critical factors that drive McDonald's success in the fast-food industry. The discussion and recommendations are presented.
A Case Study on Domino’s Business Survival Strategy During the Covid-19 Pandemic Kumar, Navaneetha; Singh, Padmalini; Shan, Liew Pei; Kee, Daisy Mui Hung; Mei, Lee Tze; Ying, Ngai Wan; Zhi, Ooi Yu
International Journal of Tourism and Hospitality in Asia Pasific Vol 4, No 2 (2021): June 2021
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijthap.v4i2.1055

Abstract

COVID-19 pandemic has spread around the world and affected the development of economic countries. Some countries and states are under hotspot areas. During the lockdown period, many organizations were forced to close their businesses, causing economic recession. In addition, many companies have seen a sharp decline in their sales and affecting their profits. Due to the COVID-19 pandemic, many restaurants have started their service with takeaway or delivery, however they still unable to sustain their business, especially the small and medium-sized enterprises (MSMEs). This study aims to study the strategies used by Domino’s in sustaining their business during the COVID-19 pandemic. Quantitative method was used in this study and the data were collected within 2 weeks through the online distribution by using Google Form. The results showed the strategies used by Domino’s company for business survival during the COVID-19 pandemic are promotions and provided quality foods and there is a significant relationship between promotions and the preference for Domino’s Pizza.
Factors that Lead Amazon.com to A Successful Online Shopping Platform Warrier, Uma; Singh, Padmalini; Jien, Chuah Wei; Kee, Daisy Mui Hung; Yi, Goi Zi; Jiann, Tan Woei; Liang, Tan Yong; SB, Gopika; Nair, Suji; Nair, Rajesh Kumar; Lokhande, Swapnil Digambar; Ganatra, Varsha
International Journal of Tourism and Hospitality in Asia Pasific Vol 4, No 1 (2021): February 2021
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijthap.v4i1.1017

Abstract

The online shopping method has replaced the traditional shopping method. Amazon.com as one of the largest online shopping platforms has adopted a number of strategies which has contributed to its success. It includes innovation, outstanding customer service, execution, and diversification. The purpose of this study is to investigate the factors that lead Amazon.com to be a successful online shopping platform. This study explored what made Amazon today by gauging some factors such as the level of customer awareness, sources of awareness, customer perception, customer satisfaction, competitor analysis, competitive advantage, etc. It also investigates the opportunity Amazon gained in the market. This study proves there is a positive relationship between the factors and the success of Amazon.com.
Analysis of the Shopee’s Strategies to Succeed in the Global E-commerce Market: Malaysia Case Madan, Sahana; Pérez-Morón, James; Chua, Xin Nee; Kee, Daisy Mui Hung; Chua, Joeanne; Chua, Ken Zie; Chuah, Yi Wen; Vidal, Luis David Santodomingo
International Journal of Tourism and Hospitality in Asia Pasific Vol 5, No 1 (2022): February 2022
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijthap.v5i1.1400

Abstract

This study examines the strategies that influence consumer loyalty and buying intentions on the Shopee e-platform. Due to the rapid growth of e-commerce platforms worldwide, the researchers would like to know if this makes it difficult for Shopee to maintain customer loyalty in Malaysia. To maintain a successful existence in the global electronics market, Shopee developed integrated marketing communications, categorize the competitors, and leveraged AI and data. In this study, a total of 100 respondents from Malaysia responded to this survey. The data is collected via a survey questionnaire. The findings revealed that consumer behavior and experience, consumer convenience, and consumer trust have positively related to the customer satisfaction and purchase intent towards Shopee. Not only does this research provide Shopee with valuable guidance and insights on how customers perceive Shopee, resulting in increased customer satisfaction but also this research illustrates that Shopee has the potential to develop its prospects and strategies to succeed in the global e-commerce market. 
How Brand Reputation Influences Customer Satisfaction: A Case Study of Starbucks, Malaysia Aryani, Dwi Nita; Singh, Padmalini; Liew, Yee Wen; Kee, Daisy Mui Hung; Li, Yurou; Li, Jiahui; Lim, Choon Yan; Arif, Wibowo
International Journal of Tourism and Hospitality in Asia Pasific Vol 4, No 3 (2021): October 2021
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijthap.v4i3.1199

Abstract

Starbucks has a lot of loyal consumers from all over the world. There are some reasons that consumers tend to purchase at Starbucks. This study examines the influences of brand reputation on customer satisfaction in Starbucks, Malaysia. The study adopted a survey research design. The method of data collection in this study are internet sources and questionnaires. A total of 100 respondents participated in this survey. The data were analyzed with descriptive statistics and inferential statistics. From the findings of the study, we find out that the aspects of brand reputation influence and correlate to customer satisfaction in Starbucks, Malaysia. Besides, some recommendations for Starbucks' improvement can be obtained through the findings.
A Case Study of Consumer Satisfaction of Kentucky Fried Chicken Pandey, Rudresh; Rao, K.S.; Er, Cha Ching; Kee, Daisy Mui Hung; Chua, Wan Jun; Hon, Hui Shan; Tan, Chong Yi; Tayal, Sakshi; Sariya, Sariya; Narendath, P.
International Journal of Tourism and Hospitality in Asia Pasific Vol 4, No 2 (2021): June 2021
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijthap.v4i2.1060

Abstract

The purpose of this study is to examine consumer satisfaction towards Kentucky Fried Chicken Corporation (KFC). This paper is presenting what are the factors influencing consumer satisfaction. KFC is known as one of the most popular fast-food chains around the world. The findings indicate that the services and products of KFC give a big impact on consumer satisfaction and thus most of the consumers are satisfied with the current services and KFC products.
The Impact of Global Trend on Courier Service and Consumer Satisfaction: A Study of DHL Pandey, Rudresh; Ganatra, Varsha; Sonawane, Harsh; Binti Mohd Fauzi, Fahada Nur; Kee, Daisy Mui Hung; Binti Mohd Yasir, Nur Hafizah; Binti Suhairi, Nur Fatini Farisya; Binti Md Zamri, Nur Afeza Azila
International Journal of Tourism and Hospitality in Asia Pasific Vol 4, No 1 (2021): February 2021
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijthap.v4i1.1022

Abstract

The study seeks to analyze the impact on DHL courier service as well as its customer satisfaction of global trends. The research was conducted by collecting data from the company websites, personal experiences, different theories, and some statistical details. Surveys were also carried out to gather information about its courier service and customer satisfaction. The findings showed that the pattern of logistics has a major effect on organizational and customer satisfaction.
Marketing Strategies Implemented by Hotel Industry during COVID-19 in Malaysia Nair, Rajesh Kumar; P.V, Ranjith; Azlan, Siti Hajar; Kee, Daisy Mui Hung; Sazali, Shazwanie Amat; Rahmat, Siti Nadiah; Munusamy, Shopanadevi; Ingole, Tejashree
International Journal of Tourism and Hospitality in Asia Pasific Vol 5, No 1 (2022): February 2022
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijthap.v5i1.1405

Abstract

The emergence of a new strain of virus named the Coronavirus or Covid-19 in short has impacted all countries around the globe. In Malaysia, a restricted movement order has been introduced by the government since March 2020 in the hope of suppressing the wild spread of the virus. Thus, any traveling between different states has been put on hold. With this, the tourism industry has been tremendously affected, and the hotel industry is one of them. Consequently, the hotel industry is forced to develop new marketing strategies that would provide a helping hand in sustaining their business. The creative and innovative ideas that resulted from the initiative ranges from offering sweet deal packages revolving around the concept of working from home and staycation offers aside from the surprising involvement in the food delivering industry allowing the general crowd. A study has been conducted revolving around the hotel establishment in Malaysia to provide insights on the marketing strategies implemented by them throughout the pandemic period. This study highlighted the variety of marketing strategies adopted by the establishments.
Co-Authors A'ishah, Tuan Amelin A., Stumaker A.A. Gde Satia Utama, A.A. Gde Satia A/L Aibau, Son Rakh A/L Antony Das, Pusparajan A/L Rajendran, Jeevendra A/P Ganasan, Kamalaswari A/P Jayagopal, Dravyaayajnaah A/P Jegathesan, Kalaaivahnny A/P Jegathesan, Kalaaiveyhny A/P Muniandy, Linarani A/P Perak Kerof, Chareeya A/P Sathiaselan, Niwasini A/P Sathiyananthan, Geethanapriya A/P Selvam, Sushmithaa A/P Subramaniam, Roshini Aarti Sharma Abdul Aziz Abdul Rahim, Noor Fareen Achmad, Daffa Abiyyu Afifah, Annis Agarwal, Somya Aggarwal, Juhi Agnihotri, Shreyas Ahmad, Khadija Mohammad Aibau, Son Rakh A/L Aina, Nurul Aishan, Norfathu Aisyah, Ummie Akansha, Verma Akbal Khan, Afra Binti Akmalia, Desta Safa Nur Al Ajmi, Dalal Al Basis, Ghezlan Al Rashidi, Fatimah Al Shammari, Hadeel Al Shuwaler, Abdulaziz Al-Anesi, Sarah Ammar Lutf AlAjmi, Danah Albert, Paul Jason AlDeehani, Faisal Alessandrino, Finn Alfadhly, Hamad Alfares, Omar A Alfertaj, Eman Alghanim, Bareeq Alhamlan, Hadeel Ali, Ahmad Amer Aafis Mohamed Ali, Anees Janee Ali, Hayder Jabbar Ali, Muhammad Hasyir Aliya, Nur Anis Alkandri, Lamia Adel Alkhalaf, Lulwa Almuhaini, Rashed Fahad Almutairi, Ahmad Almutairi, Farah Almutairi, Hanouf Ali Almutairi, Shahad Alnassar, Abdulmohsen Alnasser, Yusef Hamad Alosaimi, Asla Alotaibi, Aisha Bader Alqabandi, Nouf Khalid Alrashidi, Anfal Alrubah, Sarah Abduallah AlSanousi, Dalal Alshammari, Maali Salem Alshammari, Sara Alsubaie, Lulwa Khalied Alyanbaawi, Hani Jumah Amir Mustafa, Amira Najwa Binti Amir, Omar Amirah, Nur Amirah, Nur Wadhihah Amni Abdullah, Siti Aishah Ananda, Durgahsineey A/P Andrasiuk, Ryhor Ang, Delon Wern Jian Ang, Hui En Angarita, Laura Sofia Cuellar Angelle, Antonette Annaletchumi, Annaletchumi Annis, Auni Wadhiha Binti Antika, Dini Kurnia Anwar, Mohd Arief Aqilah, Nur Ardel, Muhammad Raid Arenas, Venus Toro Arif, Wibowo Aronkar, Praveen Arumugan, Deepaa Darshanie Lim A/P Ashraff, Muhammad Asthana, Ritanshi Athirah, Fatin Awais, Mohammad Awoke, Victory Chinelo Ayuni, Farhana Azali, Fatimah Az Zahraa` Azian, Nadiah Hidayah Binti Azizi, Nurin Zahirah Bt Azlan, Siti Hajar Azman, Nursyazana Afiqah Bt Azman, Salma Binti Azmi, Mohd Azriuddin, Muhammad Ba Wazir, Abdulrahman Khaled Bajpayee, Vedika Bakar, Nur Aneesa Sofea Binti Abu Balakrishnan, Hariharan Balakrishnan, Yuvamalar Baliyan, Meenu Ban, Teoh Kok Bansal, Mani Batul, Atiba Beg, Ashiza Bella, Arti Bhadouria, Pratiksha Bhardwaj, Shelly Bhatt, Gunjan Bian, Shiqi Bin Abd Wahab, Muhammad Azamuddin Bin Ahmad Fadzeil, Muhammad Zulhusni Bin Azahar, Muhd Amir Firdaus Bin Azhar, Mohamad Fikri bin Bachotan, Azman bin Mohd Azmi, Mohamad Afreza Bin Mohd Ghazali, Muhammad Khairul Amali Bin Mohd Nazri, Muhammad Hafiz Bin Roslan, Naazhim Bin Shamsul Hisham, Danish Ikhwan Bin Subli, Aiman Bin Wan Abdullah, Wan Muhammad Arif Binti Abd Rashid, Nur Hidayu binti Abd. Rahman, Nur Insyirah Binti Abdul Aziz, Nur Sobbah binti Abdul Halim, Nur Nabilah Binti Abdullah, Norazwa Binti Abdullah, Shamin Athirah Binti Abu Habsah, Intan Lyana Binti Ahmad Khairul, Aeisyah Binti Ahmad Shukri, Shahira Binti Ahmad Zaky, Itqan Darwisyah Binti Ahmad, Siti Nur Madhiah Binti Anuar, Nurdini Binti Azaini Imran, Nur Fatin Nabilah Binti Azir, Noorazira Binti Azlan, Izza Yasmin Adriana Binti Borhan, Nadia binti Esa, Nur Khadijah binti Fadzil, Nur Farra Diana binti Hassan, Nur Iffah Atirah Binti Ibrahim, Putri Nur Illya Balkhis binti Juseef, Nur Shaidah Binti Kama’Aziri, Nur Shafiqah Binti Mahadi, Nur Aimi Zayani Binti Mazlan, Nur Aqilah Binti Md Hassan, Siti Nurbalqis Binti Md Zamri, Nur Afeza Azila Binti Meor Hashim, Maisarah binti Mohamad Fadli, Nurliyana Binti Mohamed Elias, Nur Sarah Solehah Binti Mohamed, Nur Azwanie Binti Mohd Athiyah, Hanis Aribah Binti Mohd Azlan, Nur Amiera Sofea Binti Mohd Faris, Nur Hazwani Husna Binti Mohd Fauzi, Fahada Nur Binti Mohd Haizar, Nor Fitrah binti Mohd Noor, Nurul Azlin Syahmi Binti Mohd Puad, Nur Irdina Safi binti Mohd Razi, Nur Nafisah Binti Mohd Yasir, Nur Hafizah Binti Noor Effendee, Nur Firyal Binti Nor Hisam, Nur Nuha Binti Roslan, Nurul Aqilah Dewi Binti Roslan, Siti Ramizah Binti Rosli, Intan Natasha Binti Saadon, Mas Dalyna binti Shamsuddin, Nur Sorfina Binti Shamsul Anuar, Nurfarah Alya Binti Suhairi, Nur Fatini Farisya Binti Sulaiman, Nurul Asyikin Binti Tarmidzi, Nurfarhani Binti Wan Shafie, Wan Nor Shafinaz Bokil, Saloni bt Abdul Rahman, Nurfathin Awatif bt Abdullah, Najihah Bt Abu Hassan, Nurul Nadia Bt Ahmad Faizh, Nur Farah Izzah Bt Miswan, Nadia Izzati Bt Muhd Azran Chan, Sofia Syazwani Bt Sapian, Nur Dini Izzati Bukhovetskaya, Valeria Chan, Chia Yi Chan, Jia Jun Chan, Jia Wei Chan, Kai Yin Chanchal, Bhardhwaj Chandel, Neha Chandran, Raveen Chang, Lim Yee Charles, Esther Anthony Charlotte, Saussez Chaudary, Vidush Chaudhary, Khushi Chaudhary, Manoj Kumar Chaudhary, Pratima Chaudhary, Vikrant Chauhan, Himanshi Chawla, Pooja Cheah, Keng Tyng Chee, Chaw Ke Chee, Yaw Nee Chen, Koay Xiem Chen, Lim Sin Chen, ZeXian Cheng, Jie Cheng, Min Ru Cheng, Wan En Cheng, ZiHang Cheong, Li Chiy Cheu, Jin Yin Chia, Jia Xin Chia, Jian Wei Chia, Xin Rou Chin, Kai Yee Chin, Khai Yao Chin, Ming Hooi Chin, Roger Chin, Wei San Chin, Yan Sin Ching, Choong Shu Ching, Khor Kae Chok, Colyin Choke, Yuan Wen Chong, Angela Yi Wen Chong, En Chong, Jin Hui Chong, Jing Han Chong, Lai Mei Chong, Rachel Xin Jie Choudhary, Devesh Choudhary, Tanu Choy, Jin Feng Chua, Chuan Rou Chua, Jia Feng Chua, Joeanne Chua, Ken Zie Chua, Su Mei Chua, Wan Jun Chua, Xin Nee Chuah, Yan Jin Chuah, Yi Wen Chun, Leong Kar Chung, Ern Yee Chze, Foo Mei Cordova, Miguel Crasto, Sheryl George D, Dilip D, Dilip. D, Dillip Dajun, Yu Danieal, Danieal Das, Abhijit Das, Akash Davis, Eleanor Hazel Dehrab, Ahmad Deol, Jullia Deshpande, Aditya Dewanti, Rosa Ayu Dhupad, Asha Donold, Tiffany Audrey Anak Dwi Nita Aryani Edeh, Friday Ogbu Edum, Enedy Edward Ee, Chin Guan Ekta, Bajpai Elangoh, Sarveena A/P Elviona, Anastasya En, Lim Xiao En, Tan Shiaw Enakhifo, Ernestina Eng, Wei Khee Er, Cha Ching Er, Lew Ke Ezzatul, Afiqah Dania Fa, Xin Yi Faheem, Muhammad Fang, Ng Suk Farzana, Anis Fatihah, Nur Alissa Fei, Neng Mei Foo, Yong Teng Fozeli, Aina Dayana Gadi, Paul Dung Gan, Hooi Ming Gan, Kia Hui Ganasen, Raghavi Ganatra, Varsha Gandre, Chinmay Ganeson, Venishya A/P Gao, Xi García, Angela Patricia Muñoz García, Angela Patricia Muñoz Gee, Ooi Xin Gisca, Aulia Purdiana Goel, Pragya Goh, Shie Jie Goh, Wen Kai Goyal, Priyanshi Gulati, Chanda Gupta, Apurv Gupta, Manshi Gupta, Shashi Habibie, Muhammad Fadhlan Hafizh, Ubaidillah Hafizzudin, Muhammad Hah, Shi En Hairudin, Nor Amni Safiya Binti Nor Hak, Kim Kim Halttunen, Ella Hamizi, Siti Murni Han, Kwong Ching Hanan, Alsharqawi Hang, Annie Wong Pooi Hanif, Mohd Azri Hao, Jeremy Tou Jia Har, Chen Wei Harsha, Yalla Satya Sai Venkata Sri Hashim, Maisarah Binti Meor Hassan, Binti Mohamed Hassan, Nurul Husna Bt Hau, Wai Meng Hazimah, Nur Hazrul, Muhammad Heng, Bee Yen Heng, Jeanlu Heng, Joseph Tan Soo Hizer, Nur Hannah Amirah Ho, Siew Ling Ho, Yee Syuen Hon, Hui Shan Hong, Aileen Chun Yueng Hong, Yang Zheng Hoo, Chan Weng Hor, Sin Ni Huan, Alyssia The Yi Huan, Ng Chee Huang, Qishen Huei, Lok Yee Huey, Wong Ming Hui, Chin Kah Hui, Foung Hann Hui, Gan Kia Hui, Yip Jia Hung, Yip Wei Husna, Nor Ibrahim, Haslindar Ibrahim, Muhamad Fithri Imran, Mohd Yusoff Ing, Tammy Wong Shao Ing, Teoh Siew Ingole, Tejashree Irdina, Irdina Islah, Mohd Hazim Ismail, Aimi Aleeya Binti Izzati, Nik Nadia Izzati, Zafirah Jacinta, Ofojama Blessing Jain, Akshat Jain, Arun Kumar Jain, Ashi Jain, Muskan James, Monica Merli Anak James, Siby Jamnik, Sonali Jani, Kelly Jannah, Nur Aini Raudhatul Jayant, Jigyasa Jian, Oh Zi Jiann, Tan Woei Jiarui, Ma Jiaze, Wei Jien, Chuah Wei Jimmy, Adrianie Jinietia Jin, Chai Yeong Jin, Liow Yue Jin, Zhen Yang Jingyi, Low Juin, Hoon Xian Jun, Ooi Ee Junaina, Intan Jye, Lum Mei KA, Sathyan Kadam, Prachi Kaim, Sakshi Kannappan, Thirumagal A/P Kara, Heidi Ke, He Kean, Koay Loke Kei, Choo Mun Kelpia, Aman Kelvin, Ch’ng Kesvaran, Yoshanaa A/P Elang Kew, Sin Dee Khairi, Ahmad Amiruddin Khairul Azhar, Nurin Amni Bt Khalid, Nur Afifah Khan, Yasmeen Firoz Khoiruwnia, Fadhilah Khor, Sue Ting Khor, Tze Win Khor, Winnie Khushboo, Kumari Kian, Khor Wee Koay, Jocelyn Chia Wen Koay, Loke Kean Kong, Mei Ching Kong, Rui Yang Kong, Yenny Kooli, Syrine Kuek, Thiam Yong Kulkarni, Swati Kumar C, Akshay Kumar, Bablu Kumar, Kalyani Prem Kumar, Kuldeep Kumar, Navaneetha Kumaran, Sathiaseelan Kumari, Nidhi Kurniawan, Obaja Elka Kurniawan, Olivia Kushwah, Divya Kwa, Jing Wen Lai, Kah Huey Lai, Pei Shuang Lai, Xiao Yu Lai, Yik Theng Laili, Anivia Fatma Lam, Kah Yee Lean, Peck Kwan Lee, Gim Seng Lee, Jerome Vui Khiong Lee, Jia Ching Lee, Jia Lin Jocelyne Lee, Jia Long Lee, Jia Ying Lee, Jocelyne Lee, Khang Jie Lee, Li Xin Lee, Men Je Lee, Ming Zhe Lee, Pei Fern Lee, Pei Sin Lee, See Ming Lee, Soo Pei Lee, Sze Yin Lee, Tze Wey Lee, Yong Yu Lee, Ze Minn Lekha, Gopalam Sree Leng, Law Sin Letchumanan, Mugentheran Lew, Tek Yew Li, Jiahui Li, Yurou Liang Xuan Liang, Tan Yong Liem, Gai Sin Liew, John Hong En Liew, Qian Yee Liew, Yee Wen Lim, Choon Yan Lim, Chun Han Lim, Chung Hong Lim, Hui Ling Lim, Jia Yee Lim, Jia Yun Lim, Jin Ting Lim, Kai En Lim, Lun Hau Lim, Pei En Lim, See Ai Lim, Sheue Hui Lim, Wei Sheng Lim, Yii Han Lim, Yu Cing Lin, Ch’ng Jia Lin, Ch’ng Jia Lin, Jia Yee Lin, Xinyuan Ling, Chai Yee Ling, Chong Chiew Ling, Fong Kai Ling, Irene Saw Ai Ling, Koid Wang Ling, Lee Kuong Ling, Lim Hui Lingam, Rasitraa Ru Liou, Zi Yao Liow, Chee Sien Lok, Tzyy Xian Lok, Yee Huei Lokhande, Swapnil Digambar Loo, Chee Leong Loo, Wen Ting Loo, Weng Tuck Loo, Yuan Kun Loong, Chang Seng Lopez, Carolina Ardila Lopez, Rebecca Dershini Low, An Rou Low, Jun Shern Low, Mei Qi Low, Song Han Lutfiani, Lina Silvia Ma, HaoYu Madan, Sahana Madhan, Sahana Madhu, Amitha Mahendran, Jevethra Maheswaran, Yashwiny Mahmud, Tahreem Tariq Mahtre, Sampada Maisarah, Nabilah Mak, Shuet Yee Malhotra, Kunal Mamrina, Yerkezhan Mamtani, Meghna Man, Lau Kiew Mane, Gandhar Marimuthu, Sahliny A/P Maron, Alif Rayhan Martin, Garry Massand, Ajay Mathil, Alshammari Mathur, Garima Maulana, Muhammad Iqbal Maulana, Zulkifli Ega Irvan Mayur, Kumar Mazlan, Nur Aina Batrisyia Binti Mazlan, Nurul Annisa Binti Mehta, Dheeraj Mei, Lee Tze Mei, Tan Cai Mein, Hee Hui Merry C. N. Rumagit Min, Fong Jia Min, Koo Hui Min, Tan Hui Mittal, Prachi Mo, Xuen Yee Mohamad Firdaus, Mohamad Mohamad Nadzri, Siti Nurhafiza Binti Mohamad Yusoff, Salsabila Binti Mohammad Hazaini, Ainun Adibah Binti Mohan, Nitin Mohd Fauzi, Farah Irdina Binti Mohd Fuad, Ahmad Azeedi Reza Bin Mohd Rusdi, Syahidatul A’fifah Mohd Rusdi, Syahidatul A’fifah Mohd Zamri, Syafiqah Mohd Zawawi, Anis Mardhiah Binti Mohsin, Ainul Mohsein Binti Abdul Mok, Hui Xin Mok, Man Nee Mokhtar, Siti Sarah Morali, Patmapriya A/P Motwani, Hanisha Muhamach, Rouslan Muhamad Fitri Muhamad Ridzuan, Siti Aisyah Muhammad Adam, Muhammad Muhammad Firdaus bin Ibrahim, Muhammad Firdaus Muhammad Rayhan Muhsyi, Ufairoh Aqilah Muna, Rif’atul Munisvarar, Prabawathy A/P Arulanantha Munusamy, Shopanadevi Murthy, Raemathy Murugan, Yashene Murugesan, Vaisnave A/P Mustafa, Ainin Sofiya Musyaffa, Shidqi Nadia, Farah Nadirah, Nour Aliaa Nagarajan, Keshika Naidu, Hemaram Naidu A/L Ramu Nair, Devika Nair, Rajesh Kumar Nair, Suji Najihah, Nurun Najwa, Fatin Najwan, Hala Narayanan, Yashwiny Narendath, P. Nasir, Nur Suraini Nathania Nathania, Nathania Neng Ang, Vernoon Wei Ng, Cynthia Ng, Jia Qi Ng, Jing Yi Ng, Joshua Chun Kith Ng, Pei Long Ng, Ruen Chye Ng, Shin Yan Ng, Shu Luan Ng, Wei Chien Ng, Xin Yun Ng, Yi Hong Ng, Yu Xuan Nga, Chun Shuen Ngu, Hui Jie Ni, Nelly Lau Yenn Nik, Annie Ke Ching Nikhil, Nikhil Nisa, Indah Khoirun Nitin, Nitin Noor, Nik Nur Syafiqah binti Mohd Noorazmi, Norain Natasha Nur Akmalia, Desta Safa Nur Fadhilah Nurjannah, Farhatin Nurunnisa, Nurunnisa Oan, Kien Boon Oh, Jinzun Oh, Kai Xin Oh, Zi Jian Ong, Jin Wei Ong, Li Zhen Ong, Rui Suen Ong, Sin Yee Ong, Wen Huey Ong, Yong Wang Ooi, Cheah Ting Ooi, Joanne Ooi, Shawn Jinq Cheng Ooi, Zhe Jian Ow, An Long P V, Ranjith P, Nuthan Jeevraj P.V, Ranjith Pakarinen, Neea Pal, Monika Pandey, Divya Pandey, Madhu Ashok Pandey, Priya Pandey, Rudresh Pandey, Shweta Pang, Kuan Parameswaran, Kumarendran Paul, Gadi Dung Pawar, Purvika Pérez-Morón, James Pelealu, Christovel Perez, Manuela Granda Pérez-Morón, James Permadi, R. Willy Ananta Ping, Chai Yuan Pong, Hui Ling Poon, Zi Ying Pradhan, Samarth Priyambodo, Haryo Gilar Puran, Puran Purwatiningsih, Eli Pushpagaran, Vejaydarssni A/P Putra, Theofilus Welyna Putri, Aulia Riski Ayu Putri, Ayu Melissa Putri, Rr. Shafana Syafiyyah PV, Ranjith Qhi, Looi Yong Qi Tan, Jia Qi, Er Jia Qi, Liang Mei Qi, Ma Jia Qi, Ng Chin Qi, Tin Jin Qi, Wong Yun Qianya, Wang Qin, Law Hui Qing, Koh Jhee Qing, Low Tze Qu, Gao Qureshi, Sharim Quttainah, Majdi Anwar R G, Sushma Rafif, Muhammad Ilham Raghav, Utkarsh Ragu, Devadharshni Rahim, Noor Fareen Abdul Rahmat, Siti Nadiah Raj, Nidhi Rajogoval, Navena A/P Ramadhan, Hafizh Sasining Rao, K.S. Rao, K.S. Srinivasa Rao, Prasanthiney A/P Nageswara Rastogi, Gautam Rastogi, Shourya Rau, Svenja Raveendran, Kamini Devi A/P Ravi, Thevisri Reddy, L. Sudershan Reddy, Vasunthra Restrepo, Camilo Alberto Pérez Restrepo, Camilo Alberto Perez Restrepo, Camilo Pérez Rifhani, Sarah Ristiansyah, Sabillah Alfarisi Rohaan, Mohd Roslan, Siti Ramizah Binti Rosmadi, Nor Asyiqin Ruiz, Evelyn Henao Rusydi, Mohd Danial Saadon, Mas Dalyna Binti Sabeh, Hala Najwan Sabnis, Saili Safitri, Adinda Dessy Indriana Sagadevan, Youdtha Saif, Mariam Ben Samarth, Tejas Samuddin, Khairunraihani Mohd Sanderan, Padmavathy A/P Sangal, Shivansh Sani, Norarnitasha Abdullah Sara, Alotaibi Sara, Hani Sariya, Sariya Sasitheran, Nathiya A V Sathiaseelan, Pavithara Satia Utama, Anak Agung Gde Sauking, Angela Shirley Saxena, Mansi Saxena, Muskan Sazali, Shazwanie Amat SB, Gopika Segi, Soni Sehgal, Gaurav Selvam, Divyaadharshinee Tamil Selvam, Sushmithaa A/P Sentosa, Reinaldo Gerald Shafiee, Siti Syafiqah Izni Shamiliy, Thiagarajan A/P Shammas, Mohammed Shamsuddin, Fatin Natasya Binti Shan, Gan Li Shan, Liew Pei Shankar, Divyaa Shanshan, Dong Sharma, Brahmmanand Sharma, Sakshi Shastry, Kailash Shen, Ze Bin Sheng, Dave Hoo Shengpu, Yu Shin, Shirlin Teoh Keo Sholikhah, Mar'atus Shoo, Yee Wen Shrivastava, Kshitiz Sian, Wong Chun Sien, Lim Hooi Sihao, Liu Sikumbang, Nur Zahirah Sin, Liem Gai Sin, Lim Kai Singh, Abhishek Singh, Abishek Singh, Ashvinderjit Singh, Hershita Singh, Kavita Singh, Padmalini Singhal, Jahnavi Sinha, Rupesh Sinha, Tanya Sirajudeen, Sameena Siregar, Aric Farrel Gunawan Siva-Muniandy, Serena Taherin A/P Siw, Ming Yuen Sofea, Anis Sonawane, Harsh Song, Ng Hee Soon, Joel Chen Tai Sri, Kamini Srishti, Srishti Srivastav, Kundan Pratap Srivastava, Aditi Srivastava, Rishabh Stephani, Stephani Su, Xinyi, Subramaniam, Jeevasriirubini A/P Subramaniam, Maniratnam Subramaniam, Navaranjitha A/P Subramaniam, Tanuja A/P Sundaraju, Sangari Sundararajan, Thanushrii P.K. Syafawani, Nurul Syafikah, Nurul Syafiqah, Nur Aina Syafiyyah Putri, Rr. Shafana Syakirah, Nur Hannis Syakirah, Nurul Syazreeza, Rusyda Syazwan, Muhammad Akif Syed Badrulzaman, Syarifah Nurdzamanisya Talesara, Shruti Tan, Chong Yi Tan, Florence E-Vern Tan, Jing Wen Tan, Xin Yan Tan, Xuan Wei Tan, Yee Shan Tandra, Gerald Reynaldo Tayal, Nupur Tayal, Sakshi Teh, Yi Ching Teik, Saw Wei Teng, You Ming Tenh, Ying Ying Teoh, Kok Ban Teoh, Yee Teng Thakur, Tulika Thambyraja, Thinnosha A/P Thangesvaren, Thaneshweri A/P Thevarajan, Rueben Thin, Mun Yee Thirupathi, Harichandran Tian, Chan Siow Tien, Tan Jia Ting, Felicia Tiong, Hannah Tiong, Sian Yun Toh, Aik Long Toh, Yong Rong Tomar, Sony Torng, Ng Fei Tripathi, Abhishek Tripathi, Arya Trisnawati, Annisa Bela Ayu Tunde, Odebunmi Abayomi Tuovi, Hämäläinen Tursynbay, Aidos Uwais, Nurul Vadhi Vehlan, Laneishwar A/L Sri Satthian Valecha, Pallavi M Valentine, Decesta Kelcya Varghese, Suvin Vashishth, Kajal Vashney, Kushal Vats, Isha Vayapuri, Vanishaa A/P Veeraselvam, Vinosha Rai A/P Vellmurugan, Malarveeli Verma, Ashutosh Verma, Deepali Verma, Monica Verma, Priyanka Verma, Sahil Verma, Vanshika Via, Seviana Vidal, Luis David Santodomingo Vladimir, Gerasimenko Volha, Rudkouskaya Wahbeh, Sara Wai, Kang Kok Wan, Yong Hong Wardina, Aisyah Warrier, Uma Wawi, Mohamad Haniff Hilman Wee, Liew Siaw Wee, Lim Xin Wei, Liew Pei Wei, Ooi Yu Wen, Chin Pei Wen, Ewe Cai Wen, Goh Kai Wen, Lim Jia Wen, Ng Kar Wen, Ng Yi Wen, Shelly Foo Hui Wen, Tan Xiang Wen, Yap Sing Wenxuan, Phang Wey, Leong Chi Whiryawan, Jhonathan Widyawati, Venny Tezaryning Wong, Joey Wong, Xin Shi Wong, Yoke Jing Woo, Eunice Mun Yee Wu, Michelle Zi Ying Wulff, Emma Xia, Kun Peng Xian, Chew Shi Xian, Teoh Hui Xin, Chen Woan Xin, Liu Jie Xin, Roselin Yong Kai Xuan, Chian Lee Xuan, Tan Yi Xuang, Ng Sok Xun, Huang Ze Yadav, Sneh Yamaputra, Andre Wijaya Yan, Ng Pui Yan, Yap Wen Yang Kai Yao, Tang Yap, Chiam Yeu Yee, Foo Yuen Yee, Go Sin Yee, Jia Hui Yee, Lim Hui Yeo, Candy Yeoh, Li Khuan Yeong, Pei Hung Aw Yew, Lew Tek Yi, Goh Jing Yi, Goi Zi Yi, Lee Sing Yi, Lim Jing Yi, Tan Chi Yik, Lim Boon Yin, Chong Li Yin, Yuan Ying, Lee Chiew Ying, Lim York Ying, Ngai Wan Ying, Ong Jia Yinjin, Janice Loh Yisi, Lu Yong, Lau King Yosanti, Idderena Yose, Joseph Willy Yu, Tan Pei Yuan, Neo Zhan Yue, Haoran Yue, Wong Sin Yun, Gonge Feng Yunn, Sek Yuen Yusof, Rosmelisa Yuwono, Sienly Yyadav, Simran Zahra, Puteri Fatimah Zaidi, Siti Nuraliah Ninti Zain Asman, Muhammad Azriq Azlan Bin Zakwan, Muhammad Afiq Zamri, Muhammad Syazwan Afifi Bin Zen, Lee Jen Zetian, He Zhi, Ooi Yu Zhin, Phuan Mun Zixin, Yu Zohri, Mohd Hidayat Ahmad Zulfan, Gilang Zulkifli, Muhammad Harith Zunqi, Ma Zuraya, Anis