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Agus Hermawan
Universitas Negeri Malang
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Journal : Journal of Management and Informatics

 1 
THE EFFECT OF INNOVATION ON F&B MMSMEs IN MALANG CITY Dian Candra Dewi; Sudarmiatin Sudarmiatin; Agus Hermawan
Journal of Management and Informatics Vol 1 No 3 (2022): Desember : Journal of management and informatics
Publisher : Universitas Sains dan Teknologi Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/jmi.v1i3.141

Abstract

The purpose of this study was to examine the effect of marketing innovation, product innovation, and cafe atmosphere on purchasing decisions in F&B MSMEs. The sampling technique used was purposive sampling. The research uses qualitative methods with a descriptive approach and quantitative methods in data processing for hypothesis testing. Hypothesis testing uses a structural regression approach with Smart-PLS 3.0 software using the t-test at a significance level of 5%. The choice of software is because this study uses path analysis with a sample size of 75 F&B MSMEs consumers in Malang City
THE EFFECT OF E-SERVICE QUALITY ON REPURCHASE INTENTION THROUGH E-TRUST AND E-SATISFACTION (STUDY OF B2B EMOS MARKETPLACE’S USER IN MALANG) Firda Meisaroh; Sudarmiatin Sudarmiatin; Agus Hermawan
Journal of Management and Informatics Vol 1 No 3 (2022): Desember : Journal of management and informatics
Publisher : Universitas Sains dan Teknologi Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/jmi.v1i3.142

Abstract

EMOS Marketplace as one of the business to business (B2B) e-commerce which is in great demand by customers, especially pharmacies, clinics and private hospitals. Along with the development of technology in the industrial era 5.0, where customers become decision makers and can determine for themselves which distributor to choose to buy the pharmaceutical products needed at this time. This research is a quantitative research using a descriptive research design and path analysis techniques. There are consisting of 200 pharmacists that become respondents by using Slovin formula approach. The results of this study indicate that variables E-Service Quality, E-Trust, E-Satisfaction and Repurchase Intention have a positive and significant. Based on the results of this study, suggestions that researchers can convey to EMOS Marketplace to continues improvement include increasing customer security standards, adding a product search feature based on manufacturers and WhatsApp notifications to find out order status. Hopefully EMOS Marketplace always create continuous innovation (continues improvement) in terms of service. So that customers will feel trusted and satisfied with EMOS Marketplace
THE EFFECT OF WORK ENVIRONMENT AND MOTIVATION ON JOB SATISFACTION AND ORGANIZATIONAL COMMITMENT AND THEIR IMPACT ON ORGANIZATIONAL CITIZENSHIP BEHAVIOUR Joko Kurniawan; Budi Eko Soetjipto; Agus Hermawan
Journal of Management and Informatics Vol 1 No 3 (2022): Desember : Journal of management and informatics
Publisher : Universitas Sains dan Teknologi Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/jmi.v1i3.144

Abstract

This study aims to determine the role of work environment, motivation, job satisfaction, and organizational commitment in improving the Organizational Citizenship Behavior (OCB) for the employee at the PT Garudafood Putra Putri Jaya Tbk of Gresik area. The research method applied is quantitative, using path analysis and the Sobel test to examine the relationship and the magnitude of the contribution of influence between each variable. The number of respondents in this study was 200 employees.The results showed that the work environment and motivation significantly positively affected job satisfaction. Meanwhile, work environment, motivation, and job satisfaction positively and significantly affect organizational commitment. It was found that communication between superiors and subordinates is an essential factor for improving OCB, so further research is needed on the effect of leadership style on OCB
THE EFFECT OF E-SERVICE QUALITY ON REPURCHASE INTENTION THROUGH E-TRUST AND E-SATISFACTION (STUDY OF B2B EMOS MARKETPLACE’S USER IN MALANG) Firda Meisaroh; Sudarmiatin Sudarmiatin; Agus Hermawan
Journal of Management and Informatics Vol. 1 No. 3 (2022): December : Journal of Management and Informatics
Publisher : University of Science and Computer Technology

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

EMOS Marketplace as one of the business to business (B2B) e-commerce which is in great demand by customers,especially pharmacies, clinics and private hospitals. Along with the development of technology in the industrialera 5.0, where customers become decision makers and can determine for themselves which distributor to chooseto buy the pharmaceutical products needed at this time. This research is a quantitative research using a descriptiveresearch design and path analysis techniques. There are consisting of 200 pharmacists that become respondentsby using Slovin formula approach. The results of this study indicate that variables E-Service Quality, E-Trust, E-Satisfaction and Repurchase Intention have a positive and significant. Based on the results of this study,suggestions that researchers can convey to EMOS Marketplace to continues improvement include increasingcustomer security standards, adding a product search feature based on manufacturers and WhatsApp notificationsto find out order status. Hopefully EMOS Marketplace always create continuous innovation (continuesimprovement) in terms of service. So that customers will feel trusted and satisfied with EMOS Marketplace.
THE EFFECT OF WORK ENVIRONMENT AND MOTIVATION ON JOB SATISFACTION AND ORGANIZATIONAL COMMITMENT AND THEIR IMPACT ON ORGANIZATIONAL CITIZENSHIP BEHAVIOUR Joko Kurniawan; Budi Eko Soetjipto; Agus Hermawan
Journal of Management and Informatics Vol. 1 No. 3 (2022): December : Journal of Management and Informatics
Publisher : University of Science and Computer Technology

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to determine the role of work environment, motivation, job satisfaction, and organizationalcommitment in improving the Organizational Citizenship Behavior (OCB) for the employee at the PT GarudafoodPutra Putri Jaya Tbk of Gresik area. The research method applied is quantitative, using path analysis and the Sobeltest to examine the relationship and the magnitude of the contribution of influence between each variable. Thenumber of respondents in this study was 200 employees.The results showed that the work environment andmotivation significantly positively affected job satisfaction. Meanwhile, work environment, motivation, and jobsatisfaction positively and significantly affect organizational commitment. It was found that communicationbetween superiors and subordinates is an essential factor for improving OCB, so further research is needed on theeffect of leadership style on OCB.
Co-Authors Abdul Mu'iz Ihsan Abdul Rachman Abdul Wahab Shobiri Abdullah As Shoib Abdullah Syakur Novianto Abdullah Syakur Novianto Abdulloh Abdulloh Achmad Nuril Huda Adelia Rahma Adi Hermawansyah Adipati Napoleon Afifudin Afifudin Agus Kurniadi Agus Sumanto Ahmad Taufiqurrahman Asy’ari Ahmad Taufiqurrahman Asy’ari Ahmad Zaki Azzuhairi Aida Nurcholida Akh.Fawaid Albertaadinata Albertaadinata Alfina Damayanti Ali Nurrosidah Amalia Arif Rahman Amar Ma’ruf AMELIA SETYAWATI Amelia Setyawati Amelia Sugangga Amin, Muhammad Sirojuddin Amry Mahdan Abrari Andi Hidayatullah Andika Isma Andika Wulan Febriani Andini Mei Wulandari Anis Sya’bania Anita Handayani Anita Sumelvia Dewi Anna Budiani Anni Yudiastuti Ardaning Nuriliani Arief Putra, Muh Al Fatah Arik Wulandari Aris Munandar Aris Prilatama Asep Dana Saputra Asep Nur Imam Munandar Astri Ibadiyah Aswi A. Rofiqoh Awdita Citra Birru Ayu Putriana Dewi A’isy Fiklil Nafisah Bagus Setiawan Bakri Bakri Bakri Bakri Bambang Sugeng Bastomi, Mohamad Bima Ramadhani Budi Eko Soetjipto Budi UTAMI Chairatun Nisa'il Firdausi Madjid Chairatun Nisa’il Firdausi Madjid Choirul Anam Cipto Wardoyo Damayanti Damayanti Damis Veri Budianto Daniel Happy Putra Dara Anindya Putri Umagapi Deasy Tantriana Deddy Ibrahim Rauf Dedy Irawan Deshinta Daisa Rahma Desi Anggarwati Dewi Diah F Dewi Diah Fakhriyyah Dewi Nurjannah Dharmayana, Wayan Diana Ambarwati Diana Ambarwati Didik Hariyanto Dikie Egie Nugraha Dina Maria Ulfa Dita Rachmawati Dita Rahmi Rahayu Djoewita Djoewita Dwi Probowati Sulistyani Dyah Arini R Dyah Ayu Dwi Kusumaingrum Early Harison Mahardhika Eko Alamsyah Elisa Elisa Wildayana Elok Vilantika Ely Siswanto Emilly Nur Hapsari Emilly Nur Hapsari Enggal Chairyadi Erna Retno Rahadjeng Errica Dwitanti Erry Tri Djatmika Erwin Syahputra Ery Tri Djatmika Rudijanto Wahyu Wardhana Ery Tri Djatmika RWW Esy Nur Aisyah Fadli Muhamad, Lili Fajar Azmi Kurniawan, Fajar Azmi Fajar Dio Wahyu Tri Amukti Fariham Masula Fatmasari Endayani Fauji, Diah Ayu Septi Firda Meisaroh Fitriadi, Agus Frederik Pradana Deniswara Fulgentius Danardana Murwani Gabriella Stefanny Galuh Tyasing Swastika Handri Dian Wahyudi Hanif Rani Iswari Haqi, Syafrozi Havisfal Alviansyah Alvian Haya Nur Safa'atin Helmi Abidin Heri Pratikto Herlina Kusuma Wardhani Hernanik, Nova Dwi Hery Suprayitno Hikmawati, Kuncoro Aprilia Hotmarulitua Manalu Iing Sri Hardiningrum Iklila Amiroh Ilma Lailatul Mufarida Imam Mukhlis Immanuel Ustradi Osijo Imroatul Dwi Khusniah Indah Adawiyyah Indah Datin Nadliroh Indah Putri Arlinawati Indira Oktavianti Intan Umull Magfira Sary Intan Umull Magfira Sary Ira Karuni Handayani Irfan Taufik Irma Hidayati Irma Hidayati Irma Hidayati Isma Wati Ismayantika Dyah Puspasari Ismayantika Dyah Puspasari Ita Athia Jannatul Firdaus Johanes Sugiyanto Joko Kurniawan Joko Kurniawan Joni Hendra Juli Yani Junaidi Krismi Budi Sienatra Kurnia Arumdani Lailiyatus Sa'diyah Landreas Utama Lie Ludi Wishnu Wardana M Edi Armanto M Farrel Rayhan Riza M Luthfi Alif Utama M. Adi Trisna Wahyudi M. Bachtiar Affandie M. Cholid Mawardi Mahfudiyanto Mahfudiyanto Maretasari, Rina Marsi Marsi Maslichah Maslichah Maslichah Maslichah Maula, Farij Ibadil Maulidya Alfi Anita Zain Mega Aulianda Miftahul Munir, Miftahul Miftahul Zanna Arsyad Moch Faisal Moch. Wahyu Widodo Moh. Amin Moh. Ilham Momon Sodik Imanuddin Mudinillah, Adam Mufid A Muh Al Fatah Arief Putra Muh K Bonesaputra Rukman Muh. Sirojuddin Amin Muhammad Fawaidul Muharrom Muhammad Rosyihuddin Muhammad Saifur Rijal Muhammad Tody Arsyianto Muhammad Zainuddin Nadhifah Citra Tsani Soraya Nadila, Salsaufy Brillian Nailariza Umami Naja Jessyka Maulani Putri Nasikh Naswan Suharsono Nida Adenia Rahma Nilam Sari Mustika Novita Rifaul Kirom, Novita Rifaul Nur Arqom Eka Fatria Nur Diana Nur Diana Nur Kholifah Nurfadilah Karim Nurhidayat, Luthfi Nurika Restuningdiah Nurika Restuningdyah Nuril Aulia Munawaroh Nuril Aulia Munawaroh Nuril Aulia Munawaroh Nurul Farida Nynys Khoirun Nisa’ Oktaviani Putri Dita Arumsari Oktora, Yekie Senja Phousith Phongsavath Puji Handayani Puji Handayati Purwiyanto Rachmad Nurofiq Ramantyo Raharimalala Narindraniaina Elisoa Rahayu RAHAYU Rahma Ulfa Maghfiroh Rahman, Fadali Rahmatul Hasanah Rahmawati, Rahmawati Ratih Ratnasari Ratna Tri Hardaningtyas Renih Hayati Restu Millaningtyas Ria Fitria Andriani Rieska Maharani Rifqa Faulia Putri Risang Narendra Roesma Narulita Rosi Andriani RR. Ella Evrita Hestiandari Sabaruddin Sabaruddin Saptaria, Lina Saptono Hadi Saptono Hadi, Saptono Sari, Risca Kurnia Satrio Ahmadtul Firdaus Romadhoni Septiawan, Bambang Sinollah Siti Suprihatin Sri Umi Mintarti Sudarmiatin Sudarmiyatin Sudarmiyatin Sugeng Hadi Utomo Sukardi Sukardi Sulton Sholehuddin Syah Reza Al Faisal Syihabudhin Thusy Tiara Saraswati Tiara Saraswati, Thusy Titiek Ambarwati Titis Shinta Dhewi, Titis Tri Galih Yulianto Tri Sugiarti Ramadhan Triana, Arjuna Neni Uki Yonda Asepta Umi Nadhiroh Umi Nandiroh Valentino Hary Valma Putri Sabella valma putri sabella Wahjoedi wahyudi, trisna Wahyuningtiyas, Nanik Warsito Warsito Wening Patmi Rahayu Yandi, Andri Yatnanta Ramadhana Yohanes Wibisono Yufika Furi Larassita Yulia Tutik Nurfia Yuliati Yuliati Yusuf Purwanto Zanis Nur Mufa'idah Zulfan Zulkarnaen Z