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All Journal International Journal of Power Electronics and Drive Systems (IJPEDS) Dinamik Ekonomi Bisnis Jurnal Sains dan Pendidikan Fisika Jurnal Ekonomi : Journal of Economic KADIKMA CALYPTRA : Jurnal Ilmiah Mahasiswa Universitas Surabaya Pharmaciana: Jurnal Kefarmasian The Indonesian Accounting Review JAM : Jurnal Aplikasi Manajemen Wawasan : Jurnal Ilmiah Agama dan Sosial Budaya Equilibrium: Jurnal Pendidikan Jurnal Tamaddun Padjadjaran Journal of Dentistry Sinkron : Jurnal dan Penelitian Teknik Informatika Journal Of English Language and Education Journal of Business and Behavioural Entrepreneurship JURNAL CITRA KEPERAWATAN Jurnal Studi Al-Qur'an JMM (Jurnal Masyarakat Mandiri) Aquasains : Jurnal Ilmu Perikanan dan Sumberdaya Perairan JELL (Journal of English Language and Literature) STIBA-IEC Jakarta JURNAL PENDIDIKAN TAMBUSAI Patria Artha Journal of Accounting Dan Financial Reporting JURIKOM (Jurnal Riset Komputer) JURTEKSI JOURNAL OF SCIENCE AND SOCIAL RESEARCH TEGAR: Journal of Teaching Physical Education in Elementary School Journal of Humanities and Social Studies JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Sarwahita : Jurnal Pengabdian Kepada Masyarakat Indonesian Physical Review Majalah Ilmiah Bijak Journal of Nonformal Education and Community Empowerment Business Innovation and Entrepreneurship Journal Building of Informatics, Technology and Science Jurnal Menssana Journal of English Education and Teaching (JEET) Jurnal Akuntansi Kompetif Jurnal Sekretari Universitas Pamulang Darmabakti Cendekia: Journal of Community Service and Engagements J-ADIMAS (Jurnal Pengabdian kepada Masyarakat) FIKROH: JURNAL PEMIKIRAN DAN PENDIDIKAN ISLAM JP2M (Jurnal Pendidikan dan Pembelajaran Matematika) Journal of Telenursing (JOTING) Science Midwifery Physical Activity Journal (PAJU) GANDRUNG: Jurnal Pengabdian Kepada Masyarakat Majalah Ilmiah Matematika dan Statistika (MIMS) Tangible Journal KIDDO: Jurnal pendidikan Islam Anak Usia Dini Mattawang: Jurnal Pengabdian Masyarakat JURNAL KESEJAHTERAAN DAN PELAYANAN SOSIAL Jurnal Akuntansi dan Keuangan Kontemporer (JAKK) Mozaic : Islam Nusantara Jurnal Ekonomi Efektif Jurnal Pengabdian Olahraga Masyarakat Patria Artha Journal of Community Taklim : Jurnal Pendidikan Agama Islam Jurnal Abdi Masyarakat Indonesia Decode: Jurnal Pendidikan Teknologi Informasi J-Com (Journal of Computer) TARBAWY: Indonesian Journal of Islamic Education Proceedings of the International Conference on Nursing and Health Sciences Media Publikasi Promosi Kesehatan Indonesia (MPPKI) Golden Ratio of Finance Management Golden Ratio of Social Science and Education Abiwara : Jurnal Vokasi Administrasi Bisnis Satwika: Jurnal Pengabdian kepada Masyarakat Journal of Management and Digital Business Annals of Human Resource Management Research KOMMAS: Jurnal Pengabdian Kepada Masyarakat LEBAH PENA LAW: International Journal of Law Media Riset Bisnis & Manajemen Engineering and Technology International Journal (EATIJ) Bandung Conference Series: Business and Management International Journal of Health Science and Technology Jurnal Pemberdayaan Sosial dan Teknologi Masyarakat Jurnal Keperawatan 'Aisyiyah Jurnal Pengabdian kepada Masyarakat Jurnal of Community Health Development (JCHD) Entrepreneurship and Small Business Research Journal Of Computer Science And Technology Jurnal Pengabdian Masyarakat Bangsa Jurnal Portal Sipil Jurnal Penelitian Journal Of Indonesian Social Society ISJOUST Paradigma: Jurnal Kajian Budaya Wacana: Journal of the Humanities of Indonesia JAMAS: Jurnal Abdi Masyarakat Dirkantara Indonesia Business and Economic Publication Sabangka Abdimas Jurnal Pengabdian Masyarakat Sabangka Almaheer: Jurnal Pendidikan Islam Prosiding Seminar Nasional Pengabdian Kepada Masyarakat: Peduli Masyarakat PEDAMAS (Pengabdian Kepada Masyarakat) El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Jurnal Multidisiplin Indonesia Jurnal Ekonomi dan Pembangunan Indonesia Jurnal Pengabdian Nasional (JPN) Indonesia Abdimas Dinamis Kongga : Jurnal Pengabdian Masyarakat Jurnal Medika: Medika Jurnal Komunikasi Indonesia Interaksi : Jurnal Pengabdian Kepada Masyarakat Jurnal Pengabdian Masyarakat Mandira Cendikia (JPKM-MC) Journal of Applied Science and Advanced Engineering ABDIMAS Iqtishadia Journal of Ekonomics, Finance, and Management Studies Edukasia Islamika: Jurnal Pendidikan Islam PESHUM BAKTI : Jurnal Pengabdian Kepada Masyarakat Jurnal Ilmiah Bongaya (JIB) SCIENTIA JOURNAL : Jurnal Ilmiah Mahasiswa Jurnal Pendidikan Islam
Dewi ANGGRAENI
Universitas Surabaya
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PURIFICATION OF KROSOK SALT (CRUDE SOLAR SALT) THROUGH RECRYSTALLIZATION METHOD WITH ADDITION OF DIFFERENT CONCENTRATIONS OF SLAKED LIME (Ca(OH2)) Spanton, Perdana Ixbal; Anggraeni, Dewi
AQUASAINS Vol. 12 No. 2 (2024): March 2024
Publisher : Jurusan Perikanan dan Kelautan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/aqs.v12i2.p1499-1505

Abstract

Purifying krosok salt (crude solar salt) is an essential step in the food and pharmaceutical industry to ensure product quality. One of the methods used for the purification of krosok salt in this study was recrystallization, involving the addition of slaked lime (Ca(OH)2) at various concentrations. Recrystallization entails dissolving salt crystals in water, followed by filtration to separate impurities from the clean salt solution. This purified salt solution is then heated to produce purer salt crystals. The aim of this study was to analyze the quality content of salt in the yielded pure salt. The significance of this research lies in its contribution of new knowledge regarding simple traditional salt processing methods, which can yield higher-quality salt with significant economic value. In this process, Ca(OH)2 was added at concentrations of 0.1%, 0.08%, and 0.06% to assess its effect on krosok salt purification. The research methodology employed experimental methods. The study's results indicated that the NaCl level test yielded an average value of 96.7% with a C concentration of 0.06%. The highest avera-ge value of 97.686% for the degree of whiteness was observed at a C concentration of 0.1%. Magnesium content averaged 0.07% at a C concentration of 0.06%, while calcium content averaged 0.058% at the same concentration. Keywords: Krosok salt, recrystallization, betel lime, salt quality.
KOMPARASI PENDEKATAN SES DAN SMA UNTUK PREDIKSI HASIL PRODUKSI KELAPA SAWIT Fahdrina, Jihan Aulia Putri; Anggraeni, Dewi; Santoso, Santoso
J-Com (Journal of Computer) Vol. 5 No. 1 (2025): MARET 2025
Publisher : STMIK Royal Kisaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33330/j-com.v5i1.3812

Abstract

Abstract: Palm oil is a key commodity that requires accurate production planning to support budget and operational efficiency. PT Buana Sawit Indah, a company managing palm oil plantations, faces challenges in forecasting future production, necessitating a computerized forecasting system. This study aims to develop a forecasting system using the Single Exponential Smoothing (SES) and Single Moving Average (SMA) methods to predict palm oil production. The results indicate that both methods are effective; however, SMA with a Moving Average (MA) of 5 provides the best forecasting results, with a MAD of 165,941.64, an MSE of 65,823,372,491.27, and an MAPE of 15.66%, categorized as "good" forecasting. Meanwhile, the SES method with α = 0.9 yields the lowest error compared to other alpha values, with a MAD of 154,586.25, an MSE of 33,192,818,696.83, and an MAPE of 16.91%, also classified as "good" forecasting. Based on these findings, the SMA method with MA 5 is recommended as it produces lower forecasting errors than the SES method. Therefore, this forecasting system can assist the company in planning palm oil production more accurately and efficiently, supporting better decision-making in the future.  Keywords: palm oil; forecasting; production; single exponential smoothing; single moving average Abstrak: Kelapa sawit merupakan komoditas utama yang memerlukan perencanaan produksi yang akurat untuk mendukung efisiensi anggaran dan operasional. PT Buana Sawit Indah, salah satu perusahaan yang mengelola perkebunan kelapa sawit, sedang menghadapi kesulitan dalam memperkirakan hasil produksi di masa mendatang, sehingga diperlukan sistem peramalan berbasis komputer. Penelitian ini bertujuan mengembangkan sistem peramalan menggunakan metode Single Exponential Smoothing (SES) dan Single Moving Average (SMA) untuk memprediksi produksi kelapa sawit. Hasil penelitian menunjukkan bahwa kedua metode cukup efektif, namun SMA dengan Moving Average (MA) 5 memberikan hasil peramalan terbaik dengan nilai MAD sebesar 165.941,64, MSE sebesar 65.823.372.491,27, dan MAPE sebesar 15,66%, yang dikategorikan sebagai peramalan “bagus.” Sementara itu, metode SES dengan α = 0,9 menunjukkan nilai kesalahan lebih rendah dibanding nilai alpha lain, dengan MAD sebesar 154.586,25, MSE sebesar 33.192.818.696,83, dan MAPE sebesar 16,91%, yang juga termasuk kategori peramalan “bagus.” Berdasarkan hasil tersebut, metode SMA dengan MA 5 lebih direkomendasikan karena menghasilkan tingkat kesalahan yang lebih rendah dibandingkan metode SES. Dengan demikian, sistem peramalan ini dapat membantu perusahaan dalam merencanakan produksi kelapa sawit secara lebih akurat dan efisien untuk mendukung pengambilan keputusan yang lebih baik di masa mendatang. Kata kunci: kelapa sawit; peramalan; produksi; single exponential smoothing; single moving average
Pemanfaatan Artificial intelligence dalam Pembuatan Presentasi bagi Guru-Guru Brainfor Islamic School Kisaran Maharani, Dewi; Anggraeni, Dewi; Nofitri, Rika
Journal Of Indonesian Social Society (JISS) Vol. 2 No. 1 (2024): JISS - Februari
Publisher : PT. Padang Tekno Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59435/jiss.v2i1.219

Abstract

Pengabdian Masyarakat berjudul "Pemanfaatan Artificial Intelligence dalam Pembuatan SlidePresentasi bagi Guru-Guru” ini merupakan upaya mendukung inovasi dalam dunia pendidikankhususnya di tingkat Sekolah Dasar (SD) dan Pendidikan Anak Usia Dini (PAUD) di SekolahBrainfor Islamic School Kisaran. Permasalahan yang dihadapi guru-guru pada tingkat ini adalahkendala dalam menyusun materi presentasi yang cepat, serta menarik perhatian orangtua siswamaupun siswanya dan mampu efektif dalam menyampaikan informasi. Dalam menyikapipermasalahan ini, kami mengusulkan solusi melalui pemanfaatan kecerdasan buatan (AI) denganfokus pada penggunaan ChatGPT yang dapat memberikan panduan desain, layout, dan kontenpresentasi secara otomatis, sesuai dengan tujuan yang ingin di sampaikan Narasumber atau Guru.Penggunaan ChatGPT ini bertujuan membantu guru-guru Brainfor dalam menyusun slidepresentasi yang sesuai alur ataupun prosedur serta relevan dengan kurikulum yang berlaku.ChatGPT ini akan dapat diakses melalui platform online atau aplikasi, memudahkan akses danpenggunaan oleh para guru. Dalam upaya mendukung pemahaman dan penerapan teknologi ini,proposal ini juga mencakup pelatihan intensif bagi guru-guru mengenai penggunaan alat AIdalam menyusun materi presentasi yang berkualitas.Selain itu, sebagai langkah inovatif tambahan, narasumber melibatkan penggunaan platformdesain grafis Canva dalam pembuatan slide presentasi. Canva adalah alat yang user-friendly danpopuler dalam pembuatan desain grafis, termasuk pembuatan slide presentasi. Para guru akandiajarkan cara mengintegrasikan output dari Chat GPT yang dikembangkan dengan Canva,sehingga para guru-guru dapat menghasilkan presentasi yang lebih kreatif dan sesuai dengangaya masing-masing. Langkah ini diambil untuk memberikan variasi dan fleksibilitas lebihkepada guru dalam menciptakan materi yang menarik perhatian siswa atau objek lainnya.Rencana kegiatan diawali dengan identifikasi kebutuhan guru-guru melalui survei dan dialoguntuk memastikan bahwa AI yang digunakan dapat menjawab kebutuhan yang sebenarnya.Setelah itu, dilanjutkan dengan penggunaan Canva dalam desain grafis. Pelatihan ini tidak hanyamencakup aspek teknis, tetapi juga penerapan praktis dalam kegiatan pengetahuan danpembelajaran sehari-hari.Setelah fase pelatihan, guru-guru akan diberikan kesempatan untuk mengimplementasikanpengetahuan yang diperoleh mereka dalam pembelajaran di kelas. Selama periode ini, merekajuga akan mendapatkan dukungan dan pemantauan penggunaan ChatGPT AI dan Canva untukmemberikan dampak positif atau hasil pembelajaran.Dengan menyatukan kecerdasan buatan, platform desain grafis, dan pelatihan guru, proyek inibertujuan menciptakan solusi holistik untuk meningkatkan kualitas pembelajaran di tingkat SDdan PAUD. Melalui pendekatan ini, diharapkan para guru dapat dengan lebih kreatif dan efektifmenyampaikan materi kepada siswa, maupun objek lainnya serta menghasilkan dampak positifpada proses pembelajaran dan pemahaman mereka. 
Determinan Pemilihan Profesi Akuntan Publik di Kalangan Mahasiswa Akuntansi Fitri; Anggraeni, Dewi; Rabiyah, Ulfa; Azzahra, Nabila; Nurwahidah
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 6 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i6.3130

Abstract

The aim of this research is to determine the factors that encourage students' interest in choosing the public accounting profession. The aim of this study is to identify the elements that motivate students to choose to work in society, in terms of financial rewards, personality, level of job security, ease of information, and work environment towards interest in becoming a public accountant. We hope that this research will provide a broader understanding of the reasons why students choose the public accounting profession. This research uses quantitative descriptive methods using multiple regression analysis using primary data in the form of statements given directly to respondents. Respondents were students with a total of 115 participants. The results show that interest in a career as a public accountant is not influenced by awards, level of security and ease of information, but on the contrary, personality and work environment are factors that generate interest in a career as a public accountant.
Numerical and experimental state of identification battery pack lithium-ion Anggraeni, Dewi; Sudiarto, Budi; Nasser, Eriko Nasemudin; Hasbi, Wahyudi; Natali, Yus; Priambodo, Purnomo Sidi
International Journal of Power Electronics and Drive Systems (IJPEDS) Vol 16, No 4: December 2025
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijpeds.v16.i4.pp2623-2633

Abstract

Two key indicators of a battery management system (BMS) are the state of charge (SoC) and the state of health (SoH). Accurately estimating SoC is important to prevent potential issues. Additionally, space, computing time, and cost are important factors in hardware development. To address these considerations, the first-order extended Kalman filter (EKF) and adaptive extended Kalman filter (AEKF) models were selected due to their simpler data pre-processing and better accuracy. The study recommends using the first-order equivalent circuit model (ECM) method in conjunction with the EKF and AEKF algorithms due to their straightforward setup and efficient computational process. Analysis of the charge-discharge cycles shows that the AEKF method consistently outperformed the EKF method regarding SoC accuracy. Moreover, when given different initial SoC values, the AEKF method displayed superior SoC estimation accuracy compared to the EKF method. Moreover, while the accuracy of the EKF is diminished, the error value remains below 2.5% for up to 500 cycles. Additionally, the shorter computing time of the EKF method is a consideration for practical real-world implementation. Furthermore, experiments conducted over 500 cycles revealed that SoH estimation declined from 99.97% to 76.1947%, suggesting that the battery has reached the end of life (EOL) stage.
Eco-Spirituality in “Sedekah Laut” Tradition: The Basis of Religious Moderation and Ecological Education in Coastal Communities Muniroh, Siti Mumum; Ahmad, Maghfur; Huda, Miftahul; Anggraeni, Dewi; Suharto, Slamet
Edukasia Islamika : Jurnal Pendidikan Islam Vol 10 No 2 (2025): Edukasia Islamika - Jurnal Pendidikan Islam
Publisher : Universitas Islam Negeri K.H. Abdurrahman Wahid Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28918/jei.v10i2.13063

Abstract

This article critically examines the meaning, values, symbols, and relationships between actors in the “Sedekah Laut” tradition as a manifestation of culturally and spiritually based environmental education. “Sedekah Laut” serves as a mitigation tool amidst the climate crisis. Through ecofeminist theory, this study integrates women, nature, and spirituality. This research positioned “Sedekah Laut” not only as a pillar of religious moderation in the cultural aspect but also as a space for ecological education that embraces gender equity. The location of this qualitative research was Wonokerto District, Pekalongan Regency. Data were obtained through interviews, observation, and documentation and analyzed using the Miles and Huberman model. The research results indicate that “Sedekah Laut” possesses ecological philosophy, meaning, and symbolism. It serves as an inclusive and adaptive instrument for addressing the climate crisis. “Sedekah Laut” serves as a space for environmental education, emphasizing women as key actors, both in the domestic and ritual spheres. This study offers a novelty in the form of a reconstruction of environmental education based on local traditions and spirituality that favors women and nature. The theoretical implications of this study expand the scope of environmental education to include spiritual-ecological aspects, while in practice, “Sedekah Laut” can serve as a model for ecological education that is inclusive, contextual, emancipatory, sustainable, and focused on climate justice.
From Grassroots to Green Deen: Women’s Roles in Climate Change Adaptation in the Coastal Area Anggraeni, Dewi; Maghfur Ahmad; Siti Mumun Muniroh; Miftahul Huda; Arumaisa Alfa Mulia; Slamet Suharto
Wawasan: Jurnal Ilmiah Agama dan Sosial Budaya Vol 10 No 2 (2025)
Publisher : the Faculty of Ushuluddin, UIN Sunan Gunung Djati Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jw.v10i2.48600

Abstract

Climate change has emerged as a major challenge for coastal communities in Pekalongan. This study emphasizes that coastal women are not merely victims of climate change, but also key actors in fostering ecological awareness and community resilience. The research aims to explore the strategic roles of women in responding to climate change through a faith-based Green Deen and community-centered approach. This qualitative study employs a Participatory Action Research (PAR) framework, engaging coastal women as active agents in formulating and implementing climate adaptation strategies. The findings reveal that coastal women go beyond their domestic roles to become agents of ecological transformation. They actively contribute to climate adaptation through tangible actions such as environmental conservation, land use initiatives, local tradition revitalization, and spiritual reinforcement. The concept of Green Deen serves as both an ethical and practical foundation, bridging faith, action, and environmental sustainability. These findings also highlight the importance of integrating local knowledge, religious values, and participatory approaches in the development of climate adaptation policies in coastal areas.
PERAN PELATIHAN KOMUNIKASI INTERPERSONAL DALAM MENINGKATKAN KERJA SAMA TIM DI BALAI DESA PADANG GENTING Maulina Azmi, Sri Rezki; Anggraeni, Dewi
Jurnal Pemberdayaan Sosial dan Teknologi Masyarakat Vol 5, No 2 (2025): Desember 2025
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jpstm.v5i2.5308

Abstract

Abstrak: Peran pelatihan komunikasi interpersonal dalam meningkatkan efektivitas kerja sama tim di berbagai jenis lingkungan organisasi. Komunikasi interpersonal yang baik sangat penting dalam membentuk hubungan kerja yang harmonis dan kolaboratif. Pelatihan yang mencakup keterampilan mendengarkan aktif, empati, serta manajemen konflik dapat memperbaiki dinamika tim dan meningkatkan hasil kerja. Berdasarkan tinjauan literatur, hasil penelitian menunjukkan bahwa pelatihan ini mampu mengurangi kesalahpahaman, meningkatkan koordinasi, serta membantu menyelesaikan konflik secara positif. Dengan demikian, pelatihan komunikasi interpersonal memberikan kontribusi besar terhadap pengembangan kerja sama tim yang lebih efektif dan produktif. Kata Kunci: Pelatihan Komunikasi Interpersonal,KerjaSamaTim,Mendengarkan Aktif, Empati, Manajemen Konflik Abstract: Interpersonal communication training plays an important role in making teams work better together in different kinds of organizations. Being able to communicate well with others is key to creating good teamwork and working relationships. Training that teaches people how to listen actively, show understanding, and handle disagreements can make teams work more smoothly and get more done. Studies show that this kind of training helps cut down on confusion, makes it easier for team members to work together, and helps fix problems in a positive way. Because of this, training in interpersonal communication is a big help in making teams more effective and productive. Keywords: Interpersonal Communication Training, Teamwork, Active Listening, Empathy, Conflict Management
Beban kerja dan kinerja karyawan: studi pada divisi sumber daya manusia PT Kereta Api Indonesia (persero) Anggraeni, Dewi; Gaffar, Mohammad Rizal
Journal of Management and Digital Business Vol. 5 No. 3 (2025): Journal of Management and Digital Business
Publisher : Nur Science Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53088/jmdb.v5i3.1847

Abstract

This study aims to assess the workload experienced by employees in the Human Resources Division at PT Kereta Api Indonesia (Persero) headquarters and to analyze how workload affects employee performance. Workload is an important factor influencing performance because excessively high workloads can negatively affect productivity, effectiveness, and employees' physical and mental health. The study uses a quantitative approach with total sampling, involving the entire population of 107 employees as respondents through a questionnaire survey. The questionnaire was developed using a Likert scale to measure respondents' perceptions. The collected data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that employees' workload is relatively high, which may contribute to declines in both productivity and work quality. In addition, the analysis shows a positive, statistically significant relationship between workload and employee performance: increases in workload are associated with higher perceived pressure, leading to suboptimal work outcomes.
Pengembangan Service Excellent pada Edu-Wisata Pesantren Global Cahaya Nubuwah Insani Purwakarta Pratomo, Luki Adiati; Mariyanti, Tatik; Chandra, Kris; Listiawati, Listiawati; Rahmawati, Ulfi Naria; Anggraeni, Dewi
Jurnal Pengabdian Nasional (JPN) Indonesia Vol. 7 No. 1 (2026): Januari
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Indonesia Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63447/jpni.v7i1.1717

Abstract

The Islamic Entrepreneurship Boarding School Purwakarta Global Cahaya Nubuwah Insani (GCNI) integrates religious and entrepreneurship education to develop young santripreneurs. GCNI operates edu-tourism units, including accommodation and a coffee shop, managed by teachers and students. However, observations indicated that students’ service quality remained low due to limited understanding of service marketing and service characteristics. This community service program aims to enhance students’, teachers’, and administrators’ knowledge and skills regarding service concepts, service characteristics, and excellent service practices through training, discussions, and role-playing. The methods consisted of pre-tests, service marketing training, group discussions, and service encounter simulations. The activity results indicated that participants' understanding improved, with 80% demonstrating enhanced service skills, as observed in role, such as friendlier communication, quicker responses, and more accurate information delivery. The program also helped administrators develop more effective marketing strategies for GCNI’s education tourism units. This activity contributes to improving service quality, preparing students to become entrepreneurs, and strengthening the institution’s capacity to manage service-based businesses.
Co-Authors . Ahsan, . 12.520.20.206 Shinta Ratnawati, 12.520.20.206 A Halim A Rumawak, Sarah A, Renetha Salma Myesha Abdul Fadhil, Abdul Abidi, Ihsan Abriyanti, Rika Mustika Adam Alamsyah, Juan Ade Putra Adi Putra Adi Wibowo, Nur Adi, Eko Teguh Purwito Adiati Pratomo, Luki Adri, Nurul Aekram Faisal Afnida, Riska Fadila Ahmad Arif Aisyah Zubaidah Akhmad Afroni Akmal Akmal Alfin, Riandi Alfons, Alfred Benjamin Amaliah, Anisah Z Amaliyah Amalo, Elizabeth Anggraeni Amir, Muhammad Amma Chorida Adila Angga Ariska, Ricky Anggraini, Fevi Dwi Anindit, Mutia Anshari, Ahmad Apriantoro, Roni Apridonal M, Yori Aprilia, Faridha Aqilia Atsila Ariarti, Juni Ariddha Zikra Syah Arief Fath Atiya Arif Bramantyo, Hutama Arif Bramantyo Arinto Yudi Ponco Wardoyo Arumaisa Alfa Mulia Asmoro, Renetha Salma Myesha astarini, dyah Astriani, Nurullita Aswani, Aprilza Awaludin, Iqbal Indra Ayuningrum, Lia Dian Az Zahra, Layla Azhari, Bagus Fauzan Azzahra, Nabila Bagus Kisworo, Bagus Bakarbessy, Dominggus Bambang Suhartawan Baroatul K, Lia Bayu Suko Wahono Budi Prakoso, Budi Budi Sudiarto Budi, Didik Rilastiyo Bunga Puspita, Mayang Chaerunnisa, Chaerunnisa Chandra, Kris Claudia, Hadijah Ayu Corzita, Lieza D. Dafik Daawia, Daawia Daniel Akbar Wibowo Darmawati, Deni Dewi Purnama Sari Dewi Rani, Ajeng Dian Kusuma Ningrum, Dian Kusuma Dian Safitri, Ayu Diana Diawati, Prety Dini Nurbaeti Zen Diniatik Dita Amalia Djamester Simarmata Djoni Hartono Dudi Anandya Dwi Purwoko E. N. H. Paririe, Vlindercia Edi Hamdi Efendi, Yahya Endang Ruswanti Ernawati, Dedeh Ernawati, Nimas Jimi Esthika Dewiasty, Esthika Fachri Ali Fachruddin, Sutiyana Fahdrina, Jihan Aulia Putri Fahira, Vitria Faizatul Adzima Fakhizati, Uzmatul Febriani, Ayu Rizki Febriani, Ayu Rizky Festiawan, Rifqi Firdausy, Erina Fitri Fitri Fitri Fitri Larasati, Mustika Fitriyani Fitriyani Fitroh Aida Amelia Gaffar, Mohammad Rizal Gumilar Irfanullah, Gumilar Hadiyanto, Andy Hadwi Widi Sasono, Sindung Hafizh, Deri Hakam, Ahmad Halimatunnisa Asya’diyah Yusya Hamdani, Nizar Alam Hanung Eka Atmaja HAPSARI, PRAMESTHI WIDYA Harahap, Indra Ramadona Haurissa, Ryan Hawa, Anjani Anil Herlianti, Anggun Oktavia Hernani, Eni Hernani, Eny Hery Setijasa, Hery Heza, Fuad Noor Hidayat, Rohman Husni Mubarok Hutagaol, Vria Ibnu Amar, Ibnu Idhawati Hestiningsih Idris, Adam Ifrak, Karim Ikhwan Alfath Nurul Fathony Indra Jati Kusuma Indra Saputra, Gavrila Irawati, Diana Irfanullah, Gumilar Iriyanto, Santje M IRMA DEWI Irsanty Collein Ismail, Yusuf Ismail, Yusuf Ismoyo, Daniswara Prayoga Izzatul Mardhiah, Izzatul Jahen Fachrul Rezki Juferdy Kurniawan Juliyanto, Bagus Jumaiyah, Wati Karach, Ramadiansyah Anasan Kartini, K. Khafifi, Bagus Farhan Khairana, Syifa Khairul Ikhwan Khoirun Nisa Khoirunnisa, Alya Najla Koto, Zulkarnein Kurniawan, Putu Hari Kurniawati Kurniawati Kustiawan, Unggul Kusuma, Muhammad Nanang Himawan Kusumaningsih, Ambar Leonard, Les Vis Lestari, Henny Setyo Listiandi, Arfin Deri Listiawati, Listiawati Luki Adiati Pratomo Lukman, A. Ismail Lutfie Lutfie, Lutfie M. Bahrul Ilmi M. Yogi Riyantama Isjoni M.Kharis Maulana Maghfur Ahmad Maghfur Ahmad Maharani, Dewi Margolang, Ririn Yulia Sari Masrul Mega Nur Prabawati, Mega Nur Melisa Kurniasari Mia Hasanah Amanah Illahi Miftahul Huda Miftahul Huda Mirino, Gyovin Ebzan Wildenow Misbahuddin Azzuhri Mohammad Khambali, Mohammad mudya, Ajrian Pra Muftachina, Nahdia Muh Yusuf Muhamad Jaeni Muhamad Zuhdi Asyauqi Muhammad Irsal Muhammad Rizki Muhammad Yusuf Mujib, Miftachul Muminova, Zarina Muniroh, Siti Mumum Murtiningsih, Retno Sari Mustika Dewi Mutammam Mutammam Mutammam, Mutammam Nafis, Abdul Wadud Nailil Muna Nasser, Eriko Nasemudin Nata, Andri Neriza Apriani Netania Emilisa Neva Widanita Ngaderman, Theodora Ngadiman Ngadiman Nisa, Choirul Nofitri, Rika Noviana, Dewi Nugroho, Yohanes Wahyu Nur Aisyah Nurcahyani, Nabila Putri Nurfitri, Desi Nurhayati Nurhayati Nurhayati Nuriah, Yuyun Nurjanna Nurjanna Nurmaningtyas, Anggia Riani Nurwahidah NURWAHIDAH NURWAHIDAH Nurwana, Nurwana Nurwati Nurwati Oktaviana Matusin, ina Palayukan, Dina Pandiya, Pandiya Permata, Amelia Pramundhitya, Maria Pratama, Koernia Nanda Purnomo Sidi Priambodo Puspita, Mayang Bunga Putra, Alga Pradipta Ananda Putra, Guntur Maha Putri, Nurul Fadila Putri, Pristiyanilicia Putri, Resta Ayuning Putri, Resta Ayuning Rabiyah, Ulfa Raden Mohamad Herdian Bhakti Rahayu, Aura Rahmadhani, Siti Rahmat Kamal Rahmawati, Ulfi Naria Rahmawati, Yana Rahmawati, Yana Ramadhani, Muh Ramadhanti, Mutiara Ramadhany, Muzaki Ramlah Ramlah Rangkuti, Bucin Ramadhani Rani, Ajeng Dewi Rayasari, Fitrian Religiosa, Maria Wrightia Reliubun, Lukman Nurdiansyah Reniati Karnasi Riandita, Lilik Ridwan Arifin Risa Rukmana Risalatul Latifah Rizaldi, Rizaldi ROHMAWATI KUSUMANINGTIAS Rosalinda, Ana Rosiliwati Wihardja, Rosiliwati Rumawak, Sarah Agustina Rungsimanop, Hattarawadee Rynoldy, Efron Trivosa Sadewo, Satrio Tegar Safitri, Nanda Amalia sahren, sahren Salsabila, Nabila Almas Salsabilah, Dzakiyah Salwa, Ahda Febzia Sanjaya, Rizki Santoso Santoso SANTOSO SANTOSO Sembor, Thelly Sembor, Thelly SH Sheliyana, Putri Shinta Gunawati Sutoro Silalahi, Lenny Erida Silvia Margaretha Sintawati, Naila Siti Fadhilah, Siti Siti Mumun Muniroh Slamet Suharto Slamet Suharto, Slamet Slamet Widodo Sofafia, Efa Spanton, Perdana Ixbal SRI ATUN Sri Hardiningsih Sri Herwiningsih Sri Rezki Maulina Azmi Sri Tjahajawati, Sri Sugesti, Hesti Suhartoyo*, Topo Sumantri Sumantri Sunardin, Sunardin Suparman Suparman Supratman Supratman, Supratman Supriyaningsih, Eny SURIJATI, KATRI ANDINI Surjandari, Dwi Asih Susi Setiawani SUTRISNO Suyatmi Syafei, Muhamad Syamsul Anwar, Syamsul Syamsul Arifin Syamsul Ph.D M.A. Hadi Taba, Herman HI Tjolleng Tahan Prahara, Tahan Prahara Tantri Yanuar Rahmat Syah Tatik Mariyanti, Tatik Tika Christy Topo Suhartoyo, Topo Triswantoro Putro Urfan Hadi Rahman Wa Ode Sifatu Wahyudi Hasbi Widhowati, Azarine Aisyah Widiatmoko, Mahfud Edy Widjajaatmadja, Dhody Ar. Yannice Luma Marnala Sitorus Yesica Apriliana Paska Yuliani, Rozi Yulianto Yulianto Yuniarti Yus Natali Yusran, Husna Leila Zaenal Mustakim Zafiroh Afiani Zamzani, Vanny Adelia Zebua, Mercyana Trianne Zuliani, Peri Zulkifli Lubis