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The Impact of Employee Satisfaction, Organizational Commitment, Job Performance and Teamwork as the Success Factors in FedEx: A Study of FedEx’s Employees in Malaysia Qing, Koh Jhee; Kee, Daisy Mui Hung; Soon, Joel Chen Tai; Hui, Chin Kah; Kelvin, Ch’ng; Singh, Abishek; Kurniawan, Obaja Elka; Alotaibi, Aisha Bader; Pandey, Rudresh; Quttainah, Majdi Anwar; Sin, Liem Gai
International Journal of Tourism and Hospitality in Asia Pasific Vol 3, No 2 (2020): June 2020
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (212.9 KB) | DOI: 10.32535/ijthap.v3i2.822

Abstract

In 1971, FedEx was founded as Federal Express Corporation, by Frederick W. Smith. In the world of supply chain services, FedEx is one of the most trusted and respected brands. The main goal of FedEx is to make sure that FedEx is their customers' first choice, by delivering world-class customer experience. FedEx ensures that they deliver world-class customer experience to their customers so that their loyalty towards FedEx will grow and they will not risk trying another carrier service. FedEx takes care of its people first, believing they will then take care of its customers. For this reason, FedEx top leaders commit the “People First” philosophy.
How Grab Becomes One of the Greatest Start-ups in South-East Asia Kee, Daisy Mui Hung; Mohd Rusdi, Syahidatul A’fifah; Mokhtar, Siti Sarah; Muhamad Ridzuan, Siti Aisyah; Amni Abdullah, Siti Aishah
International Journal of Tourism and Hospitality in Asia Pasific Vol 4, No 1 (2021): February 2021
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (197.665 KB) | DOI: 10.32535/ijthap.v4i1.1023

Abstract

Headquartered in Singapore, Grab is a multinational ride-hailing company in Southeast Asia. Grab's service has been classified by the Department of Transportation and Communications (DOTC) under what they defined as Transportation Network Company (TNC). They use cloud-based mobile technology to provide ride-hailing and logistics, food delivery, paying bills, and others. The study aims to analyze how Grab becomes one of the greatest start-ups in South-East Asia. This study began with gathering information about Grab's factors in start-ups while operating towards their mission. Grab's mission is to solve people's problems to drive Southeast Asia forward and deliver a positive social impact for hundreds of millions of people. Grab has served helpful services for users as they had mastered the super apps.
Analysis of Inefficiency in Management Systems (Case Study: Rayani Air) Binti Md Hassan, Siti Nurbalqis; Kee, Daisy Mui Hung; Binti Mohamed Elias, Nur Sarah Solehah; Binti Wan Shafie, Wan Nor Shafinaz; Binti Ahmad Shukri, Shahira; AlAjmi, Danah
International Journal of Tourism and Hospitality in Asia Pasific Vol 2, No 3 (2019): October 2019
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (260.681 KB) | DOI: 10.32535/ijthap.v2i3.593

Abstract

Air transportation have become one of the fastest growing industries because of the economic deregulation. This situation makes airlines company started to think out of the box to create an exciting business strategy in order compete in the market. The aim of this study is to investigate the inefficiency of Rayani Air’s management system. Rayani airline is an airlines services that operated in Malaysia. It is the fourth airline in the world that has made it mandatory that each of the Muslim cabin crew be sharia compliant. Unfortunately, there are negative comments about their inefficiency of the systems by customers. Through observation and analysis of existing branding design, this study attempts to develop a new strategy for improving Rayani Air’s management system. In this case, improvement in this system is necessary for restoring consumers’ trust and convincing stakeholders to invest in the company. We conclude that rebranding for failure organization is a crucial task and should be given the highest priority.
Optimizing Marketing Strategies for Enhanced Sales Performance in the Travel and Tourism Sector Kee, Daisy Mui Hung; Sirajudeen, Sameena; Hizer, Nur Hannah Amirah; Nasir, Nur Suraini; Rau, Svenja
International Journal of Tourism and Hospitality in Asia Pasific Vol 7, No 1 (2024): February 2024
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijthap.v7i1.2902

Abstract

This study explores key influencing factors affecting marketing sales performance for the travel and tourism industry. Research has shown that the travel and tourism industries have become one of the important sectors. Due to uncertainties in today's highly competitive global economy, these industries have struggled to survive and sustain growth during the pandemic. Hence, it is justifiable to make further research on how to develop these industries. It is interesting to investigate factors that can enhance marketing sales performance for these industries. The literature review shows that sloganization, dynamic pricing and personal selling are three important key influencing factors. A conceptual model was proposed. Conclusion and limitations of this study are discussed in this study.
Research on U Hotel Sundaraju, Sangari; Kee, Daisy Mui Hung; Lopez, Rebecca Dershini; Balakrishnan, Yuvamalar; Sagadevan, Youdtha
International Journal of Tourism and Hospitality in Asia Pasific Vol 2, No 2 (2019): June 2019
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (113.657 KB) | DOI: 10.32535/ijthap.v2i2.525

Abstract

U Hotel Penang is a great choice for accommodation when visiting Penang. With its convenient location, the hotel offers easy access to the cities famous destinations. The hotel offers guests superior services and a broad range of amenities, U Hotel Penang is committed to ensuring that customer stay is as comfortable as possible. This hotel offers numerous on-site facilities to satisfy even the most discerning guest. Urban. Unpretentious. Utterly Unique. Moto of U Hotel which make hotel bright in Penang. Travellers looking for stylish, comfortable and affordable accommodation this hotel built for business travellers, convention-goers, and holiday-makers simply looking to get away. 128 rooms of this hotel are stylish with contemporary interiors designed with an industrial theme with a retro twist. U Hotel is in Bayan Lepas which is known as the heart of Penang’s industrial hub, which is only 15 minutes away from the Penang International Airport and close to the biggest business centres, convention halls, factories and Queensbay mall, one of Penang finest shopping mall. An exceptional experience Penang has to offer, U Hotel will be part of its Wi-Fi is free and special parking spaces for customer. Target customer for U Hotel is family, business persons especially whoever visit Penang for tourist purpose. Penang known for food and best place to enjoy for tourism purpose. This is one of additional benefit to U Hotel to get many customers from everywhere in Malaysia and overseas. The price of accommodation reasonable because it already centre of city so it is based on the environment and demand. U Hotel is 3 star of hotel which perfectly have best facilities as 4-star hotel. In Gelugor there is no other 3-star hotel as U Hotel, so it is only one good hotel for tourist. Then the location of U Hotel is quiet near to airport and it is advantage to tourist whoever lives in U Hotel. Although U Hotel is good in external ways but internal factors there are some problems that organization hard to solve it. One of the problems encounters by this U Hotel is complain of dissatisfaction of wages and special promotion to employee such as discount for them. Then, employees are not getting enough motivation to succeed in their performance. Lastly, job satisfaction that refers to unhappy or negative feelings about the work and work environment. The management and employees must prioritize and plan the most important task in an organized way to reduce stress. Besides, the management must empower and offer more opportunities for advancement to motivate the employees. Finally, job satisfaction can be improved by providing positive working environment, rewards and recognition to the employers and employees.
Exploring Customer Views on Digitalized vs. Traditional Restaurants: A Study in the Restaurant Industry Rahim, Noor Fareen Abdul; Sabeh, Hala Najwan; Binti Ahmad Zaky, Itqan Darwisyah; Naidu, Hemaram Naidu A/L Ramu; Heng, Bee Yen; Laili, Anivia Fatma; Trisnawati, Annisa Bela Ayu; Andrasiuk, Ryhor; Bukhovetskaya, Valeria; Kee, Daisy Mui Hung
International Journal of Tourism and Hospitality in Asia Pasific Vol 6, No 3 (2023): October 2023
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijthap.v6i3.2592

Abstract

The restaurant industry has grown widely, not only for local food but for various types of food from other countries. With the fast pace of the technological revolution, the restaurant industry must also keep up with this revolution to remain relevant. Hence, there is the introduction of digitalized restaurants in this industry that have a great debate with traditional restaurants. The main objective of this study is to explore and analyze customer perceptions and views regarding digitalized restaurants compared to traditional restaurants. This study would also help the restaurant industry transform into digitalization that corresponds with customers' views. For research purposes, data collection from a sample of customers who have recently dined in both types of restaurants by conducting a questionnaire targeting at least 100 respondents would be conducted. The questionnaire will focus on gathering data related to customers' perspectives and satisfaction and examining the variables of efficiency and effectiveness and perceived benefits such as convenience, visuals, time consumption, customization, loyalty and rewards programs, and digital feedback. This data would be further analyzed using Statistical Package for the Social Sciences (SPSS). The expected outcome of this study is to provide the restaurant industry with valuable knowledge regarding consumer preferences for digitalized or traditional restaurants. Besides, this study would benefit the restaurant industry in transforming digitalized based on consumers' perceptions and views.
Impact of Covid-19 on Business Performance: A Case Study of Starbucks Sinha, Rupesh; Ganatra, Varsha; Pandey, Priya; Arumugan, Deepaa Darshanie Lim A/P; Kee, Daisy Mui Hung; Lekha, Gopalam Sree; Kumar, Navaneetha; Kew, Sin Dee; Dhupad, Asha; Nair, Rajesh Kumar; Tenh, Ying Ying; Yue, Haoran
International Journal of Tourism and Hospitality in Asia Pasific Vol 4, No 2 (2021): June 2021
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (335.722 KB) | DOI: 10.32535/ijthap.v4i2.1054

Abstract

The purpose of this study is to determine the impact of Covid-19 on business performance of Starbucks. Plenty research of the impact of Covid-19 on the world economy has been done, but this research will focus more on the food and beverage industry, especially one of the famous brands called Starbucks. Qualitative and quantitative research methods such as online research and questionnaires were carried out to ensure the evaluation of the research is fresh, valid and reliable. It is assumed that the impact of Covid-19 has influence the Starbucks financially, economically and socially, which includes the behaviour of consumers towards the company. However, Starbucks was able to remain optimistic and position itself well to overcome the pandemic crisis.
Are You Satisfied With Shopee? A Study of Customer Satisfaction Towards Shopee Kee, Daisy Mui Hung; Wawi, Mohamad Haniff Hilman; Zohri, Mohd Hidayat Ahmad; Mok, Hui Xin; Mok, Man Nee; Rafif, Muhammad Ilham; Lutfiani, Lina Silvia; Hafizh, Ubaidillah; Priyambodo, Haryo Gilar
International Journal of Tourism and Hospitality in Asia Pasific Vol 6, No 2 (2023): June 2023
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijthap.v6i2.2342

Abstract

Shopee is an e-commerce business that was launched in 2015. As of 2021, Shopee is regarded as Southeast Asia's largest e-commerce platform. In just a few years, Shopee has leveraged its strong competitive advantage to aggressively expand its presence in Southeast Asia and achieve a leading position in the highly competitive e-commerce space. Regarding total time spent in the app and monthly active users, the Shopee app is constantly ranked as the top app in the shopping category in Southeast Asia. This study seeks to ascertain the factors that affect customer satisfaction towards Shopee. Data were collected using an online survey. A total of two hundred respondents participated in the survey through Google Forms. The results revealed that most customers are satisfied with Shopee from the aspects of perceived usefulness, perceived benefits, perceived convenience as well as perceived trust. For instance, the findings of this study suggest that the factors such as perceived benefits and perceived trust have the most significant influence on customer satisfaction with Shopee. This study has brought valuable feedback and insights from Shopee's customers. It also enables Shopee to identify shortcomings and provide better services to customers in the future to improve customer satisfaction.
The Impact of AirAsia’s E-Commerce Websites on Its Consumer Buying Behavior Singh, Padmalini; D, Dilip.; Wen, Goh Kai; Kee, Daisy Mui Hung; Yee, Go Sin; Ying, Lee Chiew; Ling, Fong Kai; Shammas, Mohammed; Tandra, Gerald Reynaldo; Sin, Liem Gai
International Journal of Tourism and Hospitality in Asia Pasific Vol 4, No 1 (2021): February 2021
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (198.486 KB) | DOI: 10.32535/ijthap.v4i1.1019

Abstract

The purpose of this study is to examine the impact of e-commerce websites on consumer’s buying behavior of AirAsia and to provide suggestions to AirAsia to improve its consumer’s shopping experience on its e-commerce website. This research applied qualitative methodology by interviews. It will provide the company with additional understanding about the impact of e-commerce websites on consumer’s buying behavior and the effective suggestions provided are highly practicable for the company. It is necessary for AirAsia to understand their consumer’s buying behavior to improve the company’s performance. Thus, AirAsia needs to put some effort into the research of consumer’s buying behavior and constantly improve its consumer’s shopping experience.
Effect of Service Quality and Customer Satisfaction on Customer Loyalty: A case study of Starbucks in Malaysia Pérez-Morón, James; Madan, Sahana; Cheu, Jin Yin; Kee, Daisy Mui Hung; Cheong, Li Chiy; Chin, Roger; Cheng, Jie; García, Angela Patricia Muñoz
International Journal of Tourism and Hospitality in Asia Pasific Vol 5, No 1 (2022): February 2022
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (259.072 KB) | DOI: 10.32535/ijthap.v5i1.1402

Abstract

In today's highly competitive business world, practically all organizations recognize that high service quality is a critical weapon for gaining a competitive advantage. A business with high service quality will guarantee a high level of customer satisfaction and build customer loyalty. In this paper, the researchers aim to investigate how service quality and customer satisfaction influenced customer loyalty of Starbucks in Malaysia. Furthermore, this research adopts a questionnaire-based survey. A total of 100 observations were obtained and the gathered data were analyzed using SPSS. Besides, this study has offered new insights and suggested practical actions which aim to improve service quality, increase customer satisfaction and retain and create customer loyalty in the fast-food industry.
Co-Authors A'ishah, Tuan Amelin A., Stumaker A.A. Gde Satia Utama, A.A. Gde Satia A/L Aibau, Son Rakh A/L Antony Das, Pusparajan A/L Rajendran, Jeevendra A/P Ganasan, Kamalaswari A/P Jayagopal, Dravyaayajnaah A/P Jegathesan, Kalaaivahnny A/P Jegathesan, Kalaaiveyhny A/P Muniandy, Linarani A/P Perak Kerof, Chareeya A/P Sathiaselan, Niwasini A/P Sathiyananthan, Geethanapriya A/P Selvam, Sushmithaa A/P Subramaniam, Roshini Aarti Sharma Abdul Aziz Abdul Rahim, Noor Fareen Achmad, Daffa Abiyyu Afifah, Annis Agarwal, Somya Aggarwal, Juhi Agnihotri, Shreyas Ahmad, Khadija Mohammad Aibau, Son Rakh A/L Aina, Nurul Aishan, Norfathu Aisyah, Ummie Akansha, Verma Akbal Khan, Afra Binti Akmalia, Desta Safa Nur Al Ajmi, Dalal Al Basis, Ghezlan Al Rashidi, Fatimah Al Shammari, Hadeel Al Shuwaler, Abdulaziz Al-Anesi, Sarah Ammar Lutf AlAjmi, Danah Albert, Paul Jason AlDeehani, Faisal Alessandrino, Finn Alfadhly, Hamad Alfares, Omar A Alfertaj, Eman Alghanim, Bareeq Alhamlan, Hadeel Ali, Ahmad Amer Aafis Mohamed Ali, Anees Janee Ali, Hayder Jabbar Ali, Muhammad Hasyir Aliya, Nur Anis Alkandri, Lamia Adel Alkhalaf, Lulwa Almuhaini, Rashed Fahad Almutairi, Ahmad Almutairi, Farah Almutairi, Hanouf Ali Almutairi, Shahad Alnassar, Abdulmohsen Alnasser, Yusef Hamad Alosaimi, Asla Alotaibi, Aisha Bader Alqabandi, Nouf Khalid Alrashidi, Anfal Alrubah, Sarah Abduallah AlSanousi, Dalal Alshammari, Maali Salem Alshammari, Sara Alsubaie, Lulwa Khalied Alyanbaawi, Hani Jumah Amir Mustafa, Amira Najwa Binti Amir, Omar Amirah, Nur Amirah, Nur Wadhihah Amni Abdullah, Siti Aishah Ananda, Durgahsineey A/P Andrasiuk, Ryhor Ang, Delon Wern Jian Ang, Hui En Angarita, Laura Sofia Cuellar Angelle, Antonette Annaletchumi, Annaletchumi Annis, Auni Wadhiha Binti Antika, Dini Kurnia Anwar, Mohd Arief Aqilah, Nur Ardel, Muhammad Raid Arenas, Venus Toro Arif, Wibowo Aronkar, Praveen Arumugan, Deepaa Darshanie Lim A/P Ashraff, Muhammad Asthana, Ritanshi Athirah, Fatin Awais, Mohammad Awoke, Victory Chinelo Ayuni, Farhana Azali, Fatimah Az Zahraa` Azian, Nadiah Hidayah Binti Azizi, Nurin Zahirah Bt Azlan, Siti Hajar Azman, Nursyazana Afiqah Bt Azman, Salma Binti Azmi, Mohd Azriuddin, Muhammad Ba Wazir, Abdulrahman Khaled Bajpayee, Vedika Bakar, Nur Aneesa Sofea Binti Abu Balakrishnan, Hariharan Balakrishnan, Yuvamalar Baliyan, Meenu Ban, Teoh Kok Bansal, Mani Batul, Atiba Beg, Ashiza Bella, Arti Bhadouria, Pratiksha Bhardwaj, Shelly Bhatt, Gunjan Bian, Shiqi Bin Abd Wahab, Muhammad Azamuddin Bin Ahmad Fadzeil, Muhammad Zulhusni Bin Azahar, Muhd Amir Firdaus Bin Azhar, Mohamad Fikri bin Bachotan, Azman bin Mohd Azmi, Mohamad Afreza Bin Mohd Ghazali, Muhammad Khairul Amali Bin Mohd Nazri, Muhammad Hafiz Bin Roslan, Naazhim Bin Shamsul Hisham, Danish Ikhwan Bin Subli, Aiman Bin Wan Abdullah, Wan Muhammad Arif Binti Abd Rashid, Nur Hidayu binti Abd. Rahman, Nur Insyirah Binti Abdul Aziz, Nur Sobbah binti Abdul Halim, Nur Nabilah Binti Abdullah, Norazwa Binti Abdullah, Shamin Athirah Binti Abu Habsah, Intan Lyana Binti Ahmad Khairul, Aeisyah Binti Ahmad Shukri, Shahira Binti Ahmad Zaky, Itqan Darwisyah Binti Ahmad, Siti Nur Madhiah Binti Anuar, Nurdini Binti Azaini Imran, Nur Fatin Nabilah Binti Azir, Noorazira Binti Azlan, Izza Yasmin Adriana Binti Borhan, Nadia binti Esa, Nur Khadijah binti Fadzil, Nur Farra Diana binti Hassan, Nur Iffah Atirah Binti Ibrahim, Putri Nur Illya Balkhis binti Juseef, Nur Shaidah Binti Kama’Aziri, Nur Shafiqah Binti Mahadi, Nur Aimi Zayani Binti Mazlan, Nur Aqilah Binti Md Hassan, Siti Nurbalqis Binti Md Zamri, Nur Afeza Azila Binti Meor Hashim, Maisarah binti Mohamad Fadli, Nurliyana Binti Mohamed Elias, Nur Sarah Solehah Binti Mohamed, Nur Azwanie Binti Mohd Athiyah, Hanis Aribah Binti Mohd Azlan, Nur Amiera Sofea Binti Mohd Faris, Nur Hazwani Husna Binti Mohd Fauzi, Fahada Nur Binti Mohd Haizar, Nor Fitrah binti Mohd Noor, Nurul Azlin Syahmi Binti Mohd Puad, Nur Irdina Safi binti Mohd Razi, Nur Nafisah Binti Mohd Yasir, Nur Hafizah Binti Noor Effendee, Nur Firyal Binti Nor Hisam, Nur Nuha Binti Roslan, Nurul Aqilah Dewi Binti Roslan, Siti Ramizah Binti Rosli, Intan Natasha Binti Saadon, Mas Dalyna binti Shamsuddin, Nur Sorfina Binti Shamsul Anuar, Nurfarah Alya Binti Suhairi, Nur Fatini Farisya Binti Sulaiman, Nurul Asyikin Binti Tarmidzi, Nurfarhani Binti Wan Shafie, Wan Nor Shafinaz Bokil, Saloni bt Abdul Rahman, Nurfathin Awatif bt Abdullah, Najihah Bt Abu Hassan, Nurul Nadia Bt Ahmad Faizh, Nur Farah Izzah Bt Miswan, Nadia Izzati Bt Muhd Azran Chan, Sofia Syazwani Bt Sapian, Nur Dini Izzati Bukhovetskaya, Valeria Chan, Chia Yi Chan, Jia Jun Chan, Jia Wei Chan, Kai Yin Chanchal, Bhardhwaj Chandel, Neha Chandran, Raveen Chang, Lim Yee Charles, Esther Anthony Charlotte, Saussez Chaudary, Vidush Chaudhary, Khushi Chaudhary, Manoj Kumar Chaudhary, Pratima Chaudhary, Vikrant Chauhan, Himanshi Chawla, Pooja Cheah, Keng Tyng Chee, Chaw Ke Chee, Yaw Nee Chen, Koay Xiem Chen, Lim Sin Chen, ZeXian Cheng, Jie Cheng, Min Ru Cheng, Wan En Cheng, ZiHang Cheong, Li Chiy Cheu, Jin Yin Chia, Jia Xin Chia, Jian Wei Chia, Xin Rou Chin, Kai Yee Chin, Khai Yao Chin, Ming Hooi Chin, Roger Chin, Wei San Chin, Yan Sin Ching, Choong Shu Ching, Khor Kae Chok, Colyin Choke, Yuan Wen Chong, Angela Yi Wen Chong, En Chong, Jin Hui Chong, Jing Han Chong, Lai Mei Chong, Rachel Xin Jie Choudhary, Devesh Choudhary, Tanu Choy, Jin Feng Chua, Chuan Rou Chua, Jia Feng Chua, Joeanne Chua, Ken Zie Chua, Su Mei Chua, Wan Jun Chua, Xin Nee Chuah, Yan Jin Chuah, Yi Wen Chun, Leong Kar Chung, Ern Yee Chze, Foo Mei Cordova, Miguel Crasto, Sheryl George D, Dilip D, Dilip. D, Dillip Dajun, Yu Danieal, Danieal Das, Abhijit Das, Akash Davis, Eleanor Hazel Dehrab, Ahmad Deol, Jullia Deshpande, Aditya Dewanti, Rosa Ayu Dhupad, Asha Donold, Tiffany Audrey Anak Dwi Nita Aryani Edeh, Friday Ogbu Edum, Enedy Edward Ee, Chin Guan Ekta, Bajpai Elangoh, Sarveena A/P Elviona, Anastasya En, Lim Xiao En, Tan Shiaw Enakhifo, Ernestina Eng, Wei Khee Er, Cha Ching Er, Lew Ke Ezzatul, Afiqah Dania Fa, Xin Yi Faheem, Muhammad Fang, Ng Suk Farzana, Anis Fatihah, Nur Alissa Fei, Neng Mei Foo, Yong Teng Fozeli, Aina Dayana Gadi, Paul Dung Gan, Hooi Ming Gan, Kia Hui Ganasen, Raghavi Ganatra, Varsha Gandre, Chinmay Ganeson, Venishya A/P Gao, Xi García, Angela Patricia Muñoz García, Angela Patricia Muñoz Gee, Ooi Xin Gisca, Aulia Purdiana Goel, Pragya Goh, Shie Jie Goh, Wen Kai Goyal, Priyanshi Gulati, Chanda Gupta, Apurv Gupta, Manshi Gupta, Shashi Habibie, Muhammad Fadhlan Hafizh, Ubaidillah Hafizzudin, Muhammad Hah, Shi En Hairudin, Nor Amni Safiya Binti Nor Hak, Kim Kim Halttunen, Ella Hamizi, Siti Murni Han, Kwong Ching Hanan, Alsharqawi Hang, Annie Wong Pooi Hanif, Mohd Azri Hao, Jeremy Tou Jia Har, Chen Wei Harsha, Yalla Satya Sai Venkata Sri Hashim, Maisarah Binti Meor Hassan, Binti Mohamed Hassan, Nurul Husna Bt Hau, Wai Meng Hazimah, Nur Hazrul, Muhammad Heng, Bee Yen Heng, Jeanlu Heng, Joseph Tan Soo Hizer, Nur Hannah Amirah Ho, Siew Ling Ho, Yee Syuen Hon, Hui Shan Hong, Aileen Chun Yueng Hong, Yang Zheng Hoo, Chan Weng Hor, Sin Ni Huan, Alyssia The Yi Huan, Ng Chee Huang, Qishen Huei, Lok Yee Huey, Wong Ming Hui, Chin Kah Hui, Foung Hann Hui, Gan Kia Hui, Yip Jia Hung, Yip Wei Husna, Nor Ibrahim, Haslindar Ibrahim, Muhamad Fithri Imran, Mohd Yusoff Ing, Tammy Wong Shao Ing, Teoh Siew Ingole, Tejashree Irdina, Irdina Islah, Mohd Hazim Ismail, Aimi Aleeya Binti Izzati, Nik Nadia Izzati, Zafirah Jacinta, Ofojama Blessing Jain, Akshat Jain, Arun Kumar Jain, Ashi Jain, Muskan James, Monica Merli Anak James, Siby Jamnik, Sonali Jani, Kelly Jannah, Nur Aini Raudhatul Jayant, Jigyasa Jian, Oh Zi Jiann, Tan Woei Jiarui, Ma Jiaze, Wei Jien, Chuah Wei Jimmy, Adrianie Jinietia Jin, Chai Yeong Jin, Liow Yue Jin, Zhen Yang Jingyi, Low Juin, Hoon Xian Jun, Ooi Ee Junaina, Intan Jye, Lum Mei KA, Sathyan Kadam, Prachi Kaim, Sakshi Kannappan, Thirumagal A/P Kara, Heidi Ke, He Kean, Koay Loke Kei, Choo Mun Kelpia, Aman Kelvin, Ch’ng Kesvaran, Yoshanaa A/P Elang Kew, Sin Dee Khairi, Ahmad Amiruddin Khairul Azhar, Nurin Amni Bt Khalid, Nur Afifah Khan, Yasmeen Firoz Khoiruwnia, Fadhilah Khor, Sue Ting Khor, Tze Win Khor, Winnie Khushboo, Kumari Kian, Khor Wee Koay, Jocelyn Chia Wen Koay, Loke Kean Kong, Mei Ching Kong, Rui Yang Kong, Yenny Kooli, Syrine Kuek, Thiam Yong Kulkarni, Swati Kumar C, Akshay Kumar, Bablu Kumar, Kalyani Prem Kumar, Kuldeep Kumar, Navaneetha Kumaran, Sathiaseelan Kumari, Nidhi Kurniawan, Obaja Elka Kurniawan, Olivia Kushwah, Divya Kwa, Jing Wen Lai, Kah Huey Lai, Pei Shuang Lai, Xiao Yu Lai, Yik Theng Laili, Anivia Fatma Lam, Kah Yee Lean, Peck Kwan Lee, Gim Seng Lee, Jerome Vui Khiong Lee, Jia Ching Lee, Jia Lin Jocelyne Lee, Jia Long Lee, Jia Ying Lee, Jocelyne Lee, Khang Jie Lee, Li Xin Lee, Men Je Lee, Ming Zhe Lee, Pei Fern Lee, Pei Sin Lee, See Ming Lee, Soo Pei Lee, Sze Yin Lee, Tze Wey Lee, Yong Yu Lee, Ze Minn Lekha, Gopalam Sree Leng, Law Sin Letchumanan, Mugentheran Lew, Tek Yew Li, Jiahui Li, Yurou Liang Xuan Liang, Tan Yong Liem, Gai Sin Liew, John Hong En Liew, Qian Yee Liew, Yee Wen Lim, Choon Yan Lim, Chun Han Lim, Chung Hong Lim, Hui Ling Lim, Jia Yee Lim, Jia Yun Lim, Jin Ting Lim, Kai En Lim, Lun Hau Lim, Pei En Lim, See Ai Lim, Sheue Hui Lim, Wei Sheng Lim, Yii Han Lim, Yu Cing Lin, Ch’ng Jia Lin, Ch’ng Jia Lin, Jia Yee Lin, Xinyuan Ling, Chai Yee Ling, Chong Chiew Ling, Fong Kai Ling, Irene Saw Ai Ling, Koid Wang Ling, Lee Kuong Ling, Lim Hui Lingam, Rasitraa Ru Liou, Zi Yao Liow, Chee Sien Lok, Tzyy Xian Lok, Yee Huei Lokhande, Swapnil Digambar Loo, Chee Leong Loo, Wen Ting Loo, Weng Tuck Loo, Yuan Kun Loong, Chang Seng Lopez, Carolina Ardila Lopez, Rebecca Dershini Low, An Rou Low, Jun Shern Low, Mei Qi Low, Song Han Lutfiani, Lina Silvia Ma, HaoYu Madan, Sahana Madhan, Sahana Madhu, Amitha Mahendran, Jevethra Maheswaran, Yashwiny Mahmud, Tahreem Tariq Mahtre, Sampada Maisarah, Nabilah Mak, Shuet Yee Malhotra, Kunal Mamrina, Yerkezhan Mamtani, Meghna Man, Lau Kiew Mane, Gandhar Marimuthu, Sahliny A/P Maron, Alif Rayhan Martin, Garry Massand, Ajay Mathil, Alshammari Mathur, Garima Maulana, Muhammad Iqbal Maulana, Zulkifli Ega Irvan Mayur, Kumar Mazlan, Nur Aina Batrisyia Binti Mazlan, Nurul Annisa Binti Mehta, Dheeraj Mei, Lee Tze Mei, Tan Cai Mein, Hee Hui Merry C. N. Rumagit Min, Fong Jia Min, Koo Hui Min, Tan Hui Mittal, Prachi Mo, Xuen Yee Mohamad Firdaus, Mohamad Mohamad Nadzri, Siti Nurhafiza Binti Mohamad Yusoff, Salsabila Binti Mohammad Hazaini, Ainun Adibah Binti Mohan, Nitin Mohd Fauzi, Farah Irdina Binti Mohd Fuad, Ahmad Azeedi Reza Bin Mohd Rusdi, Syahidatul A’fifah Mohd Rusdi, Syahidatul A’fifah Mohd Zamri, Syafiqah Mohd Zawawi, Anis Mardhiah Binti Mohsin, Ainul Mohsein Binti Abdul Mok, Hui Xin Mok, Man Nee Mokhtar, Siti Sarah Morali, Patmapriya A/P Motwani, Hanisha Muhamach, Rouslan Muhamad Fitri Muhamad Ridzuan, Siti Aisyah Muhammad Adam, Muhammad Muhammad Firdaus bin Ibrahim, Muhammad Firdaus Muhammad Rayhan Muhsyi, Ufairoh Aqilah Muna, Rif’atul Munisvarar, Prabawathy A/P Arulanantha Munusamy, Shopanadevi Murthy, Raemathy Murugan, Yashene Murugesan, Vaisnave A/P Mustafa, Ainin Sofiya Musyaffa, Shidqi Nadia, Farah Nadirah, Nour Aliaa Nagarajan, Keshika Naidu, Hemaram Naidu A/L Ramu Nair, Devika Nair, Rajesh Kumar Nair, Suji Najihah, Nurun Najwa, Fatin Najwan, Hala Narayanan, Yashwiny Narendath, P. Nasir, Nur Suraini Nathania Nathania, Nathania Neng Ang, Vernoon Wei Ng, Cynthia Ng, Jia Qi Ng, Jing Yi Ng, Joshua Chun Kith Ng, Pei Long Ng, Ruen Chye Ng, Shin Yan Ng, Shu Luan Ng, Wei Chien Ng, Xin Yun Ng, Yi Hong Ng, Yu Xuan Nga, Chun Shuen Ngu, Hui Jie Ni, Nelly Lau Yenn Nik, Annie Ke Ching Nikhil, Nikhil Nisa, Indah Khoirun Nitin, Nitin Noor, Nik Nur Syafiqah binti Mohd Noorazmi, Norain Natasha Nur Akmalia, Desta Safa Nur Fadhilah Nurjannah, Farhatin Nurunnisa, Nurunnisa Oan, Kien Boon Oh, Jinzun Oh, Kai Xin Oh, Zi Jian Ong, Jin Wei Ong, Li Zhen Ong, Rui Suen Ong, Sin Yee Ong, Wen Huey Ong, Yong Wang Ooi, Cheah Ting Ooi, Joanne Ooi, Shawn Jinq Cheng Ooi, Zhe Jian Ow, An Long P V, Ranjith P, Nuthan Jeevraj P.V, Ranjith Pakarinen, Neea Pal, Monika Pandey, Divya Pandey, Madhu Ashok Pandey, Priya Pandey, Rudresh Pandey, Shweta Pang, Kuan Parameswaran, Kumarendran Paul, Gadi Dung Pawar, Purvika Pérez-Morón, James Pelealu, Christovel Perez, Manuela Granda Pérez-Morón, James Permadi, R. Willy Ananta Ping, Chai Yuan Pong, Hui Ling Poon, Zi Ying Pradhan, Samarth Priyambodo, Haryo Gilar Puran, Puran Purwatiningsih, Eli Pushpagaran, Vejaydarssni A/P Putra, Theofilus Welyna Putri, Aulia Riski Ayu Putri, Ayu Melissa Putri, Rr. Shafana Syafiyyah PV, Ranjith Qhi, Looi Yong Qi Tan, Jia Qi, Er Jia Qi, Liang Mei Qi, Ma Jia Qi, Ng Chin Qi, Tin Jin Qi, Wong Yun Qianya, Wang Qin, Law Hui Qing, Koh Jhee Qing, Low Tze Qu, Gao Qureshi, Sharim Quttainah, Majdi Anwar R G, Sushma Rafif, Muhammad Ilham Raghav, Utkarsh Ragu, Devadharshni Rahim, Noor Fareen Abdul Rahmat, Siti Nadiah Raj, Nidhi Rajogoval, Navena A/P Ramadhan, Hafizh Sasining Rao, K.S. Rao, K.S. Srinivasa Rao, Prasanthiney A/P Nageswara Rastogi, Gautam Rastogi, Shourya Rau, Svenja Raveendran, Kamini Devi A/P Ravi, Thevisri Reddy, L. Sudershan Reddy, Vasunthra Restrepo, Camilo Alberto Pérez Restrepo, Camilo Alberto Perez Restrepo, Camilo Pérez Rifhani, Sarah Ristiansyah, Sabillah Alfarisi Rohaan, Mohd Roslan, Siti Ramizah Binti Rosmadi, Nor Asyiqin Ruiz, Evelyn Henao Rusydi, Mohd Danial Saadon, Mas Dalyna Binti Sabeh, Hala Najwan Sabnis, Saili Safitri, Adinda Dessy Indriana Sagadevan, Youdtha Saif, Mariam Ben Samarth, Tejas Samuddin, Khairunraihani Mohd Sanderan, Padmavathy A/P Sangal, Shivansh Sani, Norarnitasha Abdullah Sara, Alotaibi Sara, Hani Sariya, Sariya Sasitheran, Nathiya A V Sathiaseelan, Pavithara Satia Utama, Anak Agung Gde Sauking, Angela Shirley Saxena, Mansi Saxena, Muskan Sazali, Shazwanie Amat SB, Gopika Segi, Soni Sehgal, Gaurav Selvam, Divyaadharshinee Tamil Selvam, Sushmithaa A/P Sentosa, Reinaldo Gerald Shafiee, Siti Syafiqah Izni Shamiliy, Thiagarajan A/P Shammas, Mohammed Shamsuddin, Fatin Natasya Binti Shan, Gan Li Shan, Liew Pei Shankar, Divyaa Shanshan, Dong Sharma, Brahmmanand Sharma, Sakshi Shastry, Kailash Shen, Ze Bin Sheng, Dave Hoo Shengpu, Yu Shin, Shirlin Teoh Keo Sholikhah, Mar'atus Shoo, Yee Wen Shrivastava, Kshitiz Sian, Wong Chun Sien, Lim Hooi Sihao, Liu Sikumbang, Nur Zahirah Sin, Liem Gai Sin, Lim Kai Singh, Abhishek Singh, Abishek Singh, Ashvinderjit Singh, Hershita Singh, Kavita Singh, Padmalini Singhal, Jahnavi Sinha, Rupesh Sinha, Tanya Sirajudeen, Sameena Siregar, Aric Farrel Gunawan Siva-Muniandy, Serena Taherin A/P Siw, Ming Yuen Sofea, Anis Sonawane, Harsh Song, Ng Hee Soon, Joel Chen Tai Sri, Kamini Srishti, Srishti Srivastav, Kundan Pratap Srivastava, Aditi Srivastava, Rishabh Stephani, Stephani Su, Xinyi, Subramaniam, Jeevasriirubini A/P Subramaniam, Maniratnam Subramaniam, Navaranjitha A/P Subramaniam, Tanuja A/P Sundaraju, Sangari Sundararajan, Thanushrii P.K. Syafawani, Nurul Syafikah, Nurul Syafiqah, Nur Aina Syafiyyah Putri, Rr. Shafana Syakirah, Nur Hannis Syakirah, Nurul Syazreeza, Rusyda Syazwan, Muhammad Akif Syed Badrulzaman, Syarifah Nurdzamanisya Talesara, Shruti Tan, Chong Yi Tan, Florence E-Vern Tan, Jing Wen Tan, Xin Yan Tan, Xuan Wei Tan, Yee Shan Tandra, Gerald Reynaldo Tayal, Nupur Tayal, Sakshi Teh, Yi Ching Teik, Saw Wei Teng, You Ming Tenh, Ying Ying Teoh, Kok Ban Teoh, Yee Teng Thakur, Tulika Thambyraja, Thinnosha A/P Thangesvaren, Thaneshweri A/P Thevarajan, Rueben Thin, Mun Yee Thirupathi, Harichandran Tian, Chan Siow Tien, Tan Jia Ting, Felicia Tiong, Hannah Tiong, Sian Yun Toh, Aik Long Toh, Yong Rong Tomar, Sony Torng, Ng Fei Tripathi, Abhishek Tripathi, Arya Trisnawati, Annisa Bela Ayu Tunde, Odebunmi Abayomi Tuovi, Hämäläinen Tursynbay, Aidos Uwais, Nurul Vadhi Vehlan, Laneishwar A/L Sri Satthian Valecha, Pallavi M Valentine, Decesta Kelcya Varghese, Suvin Vashishth, Kajal Vashney, Kushal Vats, Isha Vayapuri, Vanishaa A/P Veeraselvam, Vinosha Rai A/P Vellmurugan, Malarveeli Verma, Ashutosh Verma, Deepali Verma, Monica Verma, Priyanka Verma, Sahil Verma, Vanshika Via, Seviana Vidal, Luis David Santodomingo Vladimir, Gerasimenko Volha, Rudkouskaya Wahbeh, Sara Wai, Kang Kok Wan, Yong Hong Wardina, Aisyah Warrier, Uma Wawi, Mohamad Haniff Hilman Wee, Liew Siaw Wee, Lim Xin Wei, Liew Pei Wei, Ooi Yu Wen, Chin Pei Wen, Ewe Cai Wen, Goh Kai Wen, Lim Jia Wen, Ng Kar Wen, Ng Yi Wen, Shelly Foo Hui Wen, Tan Xiang Wen, Yap Sing Wenxuan, Phang Wey, Leong Chi Whiryawan, Jhonathan Widyawati, Venny Tezaryning Wong, Joey Wong, Xin Shi Wong, Yoke Jing Woo, Eunice Mun Yee Wu, Michelle Zi Ying Wulff, Emma Xia, Kun Peng Xian, Chew Shi Xian, Teoh Hui Xin, Chen Woan Xin, Liu Jie Xin, Roselin Yong Kai Xuan, Chian Lee Xuan, Tan Yi Xuang, Ng Sok Xun, Huang Ze Yadav, Sneh Yamaputra, Andre Wijaya Yan, Ng Pui Yan, Yap Wen Yang Kai Yao, Tang Yap, Chiam Yeu Yee, Foo Yuen Yee, Go Sin Yee, Jia Hui Yee, Lim Hui Yeo, Candy Yeoh, Li Khuan Yeong, Pei Hung Aw Yew, Lew Tek Yi, Goh Jing Yi, Goi Zi Yi, Lee Sing Yi, Lim Jing Yi, Tan Chi Yik, Lim Boon Yin, Chong Li Yin, Yuan Ying, Lee Chiew Ying, Lim York Ying, Ngai Wan Ying, Ong Jia Yinjin, Janice Loh Yisi, Lu Yong, Lau King Yosanti, Idderena Yose, Joseph Willy Yu, Tan Pei Yuan, Neo Zhan Yue, Haoran Yue, Wong Sin Yun, Gonge Feng Yunn, Sek Yuen Yusof, Rosmelisa Yuwono, Sienly Yyadav, Simran Zahra, Puteri Fatimah Zaidi, Siti Nuraliah Ninti Zain Asman, Muhammad Azriq Azlan Bin Zakwan, Muhammad Afiq Zamri, Muhammad Syazwan Afifi Bin Zen, Lee Jen Zetian, He Zhi, Ooi Yu Zhin, Phuan Mun Zixin, Yu Zohri, Mohd Hidayat Ahmad Zulfan, Gilang Zulkifli, Muhammad Harith Zunqi, Ma Zuraya, Anis