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Darmansah, Tengku
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Journal : Cemara Education and Science

 1 
PERAN PETUGAS TATA USAHA DALAM MENJAGA KUALITAS MANAJEMEN PERSURATAN DI SMP MUHAMMADIYAH 57 MEDAN Tuffahati, Jihan; Hadi, Firman; Isnaini, Isnaini; Ariesky, Rani Zaskia; Darmansah, Tengku
Cemara Education and Science Vol. 2 No. 2 (2024): Vol II. Edisi II Tahun 2024
Publisher : Cendekia Madani Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62145/ces.v2i2.99

Abstract

This article discusses the role of administrative officers in maintaining the quality of correspondence management at SMP Muhammadiyah 57 Medan. Effective and efficient correspondence management is an important aspect in school operations, because correspondence functions as an official communication tool that documents various activities and decisions. This research uses a qualitative approach with a case study method, where data is collected through in-depth interviews with administrative officers, direct observation and document analysis. The research results show that administrative officers at SMP Muhammadiyah 57 Medan have a very vital role in managing the entire correspondence process, starting from receiving, recording, storing, to distributing letters. They are responsible for ensuring that every incoming and outgoing letter is managed well, according to established procedures, and neatly documented. Good quality of correspondence management is reflected in accuracy, timeliness and regularity in document archiving. Administrative officers also play a role in maintaining the confidentiality of information, preventing loss or damage to documents, and ensuring that important documents are available when needed. The implementation of information technology in correspondence management also supports the efficiency and effectiveness of their work, although there are still challenges in terms of training and adaptation to new systems. In conclusion, administrative officers play a key role in maintaining the quality of correspondence management at SMP Muhammadiyah 57 Medan. They ensure that the correspondence process runs smoothly and supports overall school operational activities. Therefore, increasing the competency of administrative officers and using appropriate technology is very necessary to continue to improve the quality of correspondence management in this educational institution.
Co-Authors A, Ariana Adinda Lubis, Nurul Adinda, Nazla Sofi Affandi, Rizky Hasan Aisyahrani, Adilla Alamsyahdana, Azwar Amanada, Syahfira Amelia Amelia Andini, Sari Apriani Harahap, Tri Suci Arafat Lubis, Namirotul Ardiansyah, M Yasir Ariana Ariesky, Rani Zaskia Astika, Lilis Aulia, Icha Natasya Avira, Dara Ayumi, Malika Azrohid, Fauzan Azzahra, Syahida Azzahrah, Nindya Azzhara, Aliyyah Putri Basid, Hasyim Batubara, Rahmad Riadi Bidawi, Hilwa Faza Nabila Br Siagian, Elvi Rizki Hidayati Br. Lubis, Dessy Masliani Br.Lubis, Melati Chaidir, Muhammad Damanik, Nazla Khairunnisa Damayanti Hasibuan, Ira Darajah, Zakiyah Dermawan, M. Muflih Diastami, Sylvi Marsella Dwi Putra, Bintang Ridzky Erliani, Salsabila Fadhil Ahmad Zaki fadila, khoirunnisa Fadillah, Wisnu Fatwa, Marhatul Fina Safitri Nasution Habibah, Alfi Hafifah Hadi, Firman Hakim, Maulana Halomoan Harahap, Jainatin Hamdi Silalahi, Liwa Ul Harahap, Hasriyati Harahap, Hasti Ananda Hasibuan, Denny Fitriani Hasibuan, Nurul Atika Hutagalung, Rahmad Rizki Isnaini Isnaini Jannah, Aulia Jannah, Zahra Juliani, Duwi Khairani Sirega, Riska Khairi, Muhammad Abdilah Lativah, Hafni Lubis, Artika Lubis, Rasyita Dewi M, Marsyela M, Marsyeli Manik, Khalid Samahangga Margolang, Ade Irvan Marpaung, Wardatun Thaibah Maulida, Sifa Muhammad Ibnu Muhammad Rizki Maulana Mujahid, Tamimi Mulyadi, Dea Nadhira Nabila Pulungan, Sarah Nadhirah Mulyadi, Dea Najwaa An-Nada, saafira Nur Alaina Rambe, Salima Nur Alaina Rambe, Sallima Nurfadillah, Agum Nurul Anjani Daulay Oktapianingsi, Rama Oktaviani, Dita Pajri, Muhammad Pangolangan, Cindy Aulia Pasaribu, Gusti Aprila Pasha, Rafli Pras, Jogi Pratama Pane, Riswanda Pulungan, Syarah Nabila Putra, Bintang Ridzky Dwi Putri, Dinda Putri, Eka Julia Qatrunnada, Qatrunnada Ramadina, Rifda Rambe, Nazila Fujianti Ryan Fazli Zulna Safitri, Rini Rahma Salamah, Imas Ayu Savitri, Intan Sembiring, Ari Wibowo Sembiring, Desi Fitriyani Silalahi, Khairul Amri Simangunsong, Arimbi Syahkila Siregar, Mustofa Siregar, Nur Khofifah Siregar, Nurjannah Sitompul, Abdul Lathif Sitorus, Laila Salsabina Situmorang, Mela Safitri Sofi Adinda, Nazla Sofiyana Nasution, Anggi solih, m Suci Nurhayati suci ramadhani putri Sukmawan, Indah Syaharani Ritonga, Khoiriyah Syahbanda Nst, M Rezi Syevila, Siti Tania, Fara Nabila Tanjung, Rama Satya Tanjung, Wardah Kholila Tuffahati, Jihan Uswatun Hasanah Widyana, Tasya Yusuf, Hafiz Z, Zulqaidah