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All Journal Jurnal Minds: Manajemen Ide dan Inspirasi JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Jurnal Manajemen Pelayanan Publik International Journal of Artificial Intelligence Research Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Aptisi Transactions on Technopreneurship (ATT) Jurnal Ekonomi Manajemen Sistem Informasi Dinasti International Journal of Education Management and Social Science Jurnal Informasi dan Teknologi Jurnal Ilmiah Manajemen Kesatuan Dinasti International Journal of Digital Business Management Jurnal Pemberdayaan Komunitas MH Thamrin Jurnal Ilmu Manajemen Terapan (JIMT) Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vivabio : Jurnal Pengabdian Multidisiplin Jurnal Sosial dan Teknologi Devotion: Journal of Research and Community Service Jurnal Penelitian Sekolah Tinggi Transportasi Darat Journal of Economics, Management, Entrepreneurship, and Business (JEMEB) International Journal of Management Science and Information Technology (IJMSIT) Prosiding Konferensi Nasional PKM-CSR International Journal of Cyber and IT Service Management (IJCITSM) Jurnal Ekonomika dan Manajemen Jurnal Manajemen Bisnis Transportasi dan Logistik Annals of Human Resource Management Research International Journal of Advanced Multidisciplinary Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Cakrawala: Jurnal Pengabdian Masyarakat Global Eduvest - Journal of Universal Studies Equivalent: Jurnal Ilmiah Sosial Teknik Ranah Research : Journal of Multidisciplinary Research and Development Aspirasi : Publikasi Hasil Pengabdian dan Kegiatan Masyarakat Journal of Business Management JURNAL ABDIMAS TRANSPORTASI & LOGISTIK Intechno Journal : Information Technology Journal Siber Journal of Advanced Multidisciplinary Greenation International Journal of Law and Social Sciences Greenation International Journal of Economics and Accounting Jurnal Pengabdian Masyarakat dan Penelitian Terapan Proletarian : Community Service Development Journal Atestasi : Jurnal Ilmiah Akuntansi Jurnal Sistem Transportasi & Logistik KREATIF: Jurnal Pengabdian Masyarakat Nusantara Siber Nusantara of Economic and Finance Review (SNEFR) HRM RESEARCH: Human Resource Management and Business Journal
Euis Saribanon
Institut Transportasi Dan Logistik Trisakti
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Mechanical Engineering Medicine & Pharmacology Neuroscience Nursing Public Health Social Sciences Transportation Other

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The Role of Brand Equity Antecedents in Strengthening Customer Loyalty with Relationship Equity as a Moderating Variable in Courier Service Companies Irwan Chairuddin; Reni Dian Octaviani; Euis Saribanon; Indriyati Indriyati; Primadi Candra Susanto
Greenation International Journal of Law and Social Sciences Vol. 4 No. 3 (2026): (GIJLSS) Greenation International Journal of Law and Social Sciences (July - Au
Publisher : Greenation Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijlss.v4i3.882

Abstract

This research aims to investigate the influence of digital content marketing (DCM), brand experience (BE), and price fairness (PF) on customer loyalty (CL) through brand equity (BEQ), with relationship equity (RE) acting as a moderating variable in courier service companies. This research was driven by the significance of preserving customer allegiance in the progressively competitive courier service sector, where robust brand equity is crucial for fostering enduring customer connections. The study employed a quantitative methodology via a survey technique with 206 clients of courier service firms. Data were examined utilizing the Structural Equation Modeling (SEM) technique with SmartPLS version 3.2.9. The findings suggest that digital content marketing, brand experience, and price fairness positively influence customer loyalty through brand equity. While pricing fairness may not have a direct impact on customer loyalty, it indirectly enhances brand equity. Conversely, relationship equity did not significantly influence the connection between brand equity and consumer loyalty. The uniqueness of this study lies in positioning digital content marketing as a strategic element that influences customer loyalty both directly and indirectly through brand equity, while also examining the moderating effect of relationship equity in the courier service industry. The findings offer managerial insights for courier service firms to bolster customer loyalty through the enhancement of digital marketing tactics, the refinement of client brand interactions, and the implementation of equitable pricing techniques to cultivate robust brand equity.
Penanganan Keadaan Khusus pada Operasi Kereta Api Agus Nugroho; Totok Suryono; Indarto Wibisono; Euis Saribanon
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 5 No. 3 (2024): Jurnal Ekonomi Manajemen Sistem Informasi (Januari - Februari 2024)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/jemsi.v5i3.1833

Abstract

In organizing train operations in Indonesia, especially in Java, apart from planning, controlling and evaluating train operations under normal/ordinary conditions, based on existing data and experience, several planning and control scenarios are needed for special conditions/services, handling critical situations, also handling emergencies. In terms of regulations (determination & announcement) of train operations, in the form of GAPEKA for normal circumstances, MALKA, PPK and WAM scenarios are also prepared as alternative regulations outside GAPEKA (PT Kereta Api Indonesia Service Regulation No. 19 of 2011). In everyday life, apart from these scenarios, anticipation is also needed to provide guidelines for handling them, so that they support the train travel operation scenarios. In order to provide references, guidelines, flow and supporting resources on how to deal with several of these situations, both predictable, incidental and unexpected, then the plan for handling special situations must be formulated properly and completely and in accordance with various possible circumstances. The formulation of handling special situations is important. Handling these special situations is still different for special, critical or emergency situations/services
Pengiriman Day Old Chick (DOC) Dengan Angkutan Udara Menggunakan Metode House of Risk (HOR) Siti Maemunah; Widhi Setyowati; Yuliantini Yuliantini; Euis Saribanon; Zainal Abidin; Dinar Dewi
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 6 No. 6 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (Juli - Agustus 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v6i6.5994

Abstract

Kegiatan pengiriman Day Old Chicks (DOC) dengan menggunakan angkutan udara melibatkan tingkat Dead on Arrival (DOA) yang meliputi tingkat kematian, penurunan kualitas, dan tingkat kehilangan baik pada prosedur pengiriman reguler maupun charter. Penelitian ini bertujuan untuk memitigasi risiko guna meminimalisir risiko tersebut dengan menggunakan analisis House of Risk (HoR). Metode penelitian yang digunakan adalah kualitatif dengan memanfaatkan triangulasi, wawancara, observasi, dan HoR. Hasil penelitian dari prosedur pengiriman penerbangan reguler dan charter mengidentifikasi 12 kejadian risiko dan 21 agen risiko. Hasil HoR-1 menemukan korelasi antara kejadian risiko dan agen risiko, sehingga menghasilkan nilai Aggregate Risk Potential (ARP), mengidentifikasi empat agen risiko dominan: penempatan dan penataan kotak yang kurang optimal, tercampurnya DOC dengan kargo lain, waktu tunggu penerbangan yang lama, dan suhu yang terlalu panas atau dingin. Pada tahap mitigasi risiko, HoR-2 mengidentifikasi 15 tindakan pencegahan yang dominan: menata kotak DOC di atas palet, menambahkan penyangga sudut, menghindari penumpukan kotak yang berlebihan, menggunakan material kotak yang sesuai, memastikan penanganan yang cermat oleh personel, menjaga suhu ruangan yang sesuai untuk DOC, memastikan sirkulasi udara yang baik di sekitar kotak DOC dan di area penyimpanan, berkoordinasi antar pihak terkait kebutuhan penanganan khusus DOC, menyiapkan prosedur darurat untuk keterlambatan yang lebih lama dari yang diharapkan, memeriksa suhu sebelum pengiriman, menggunakan perangkat pemantauan suhu waktu nyata, meminimalkan waktu yang dihabiskan di area terbuka, dan melakukan pengiriman pada malam hari. Berdasarkan hasil HoR-2, perusahaan harus menerapkan mitigasi berdasarkan nilai efektivitasnya.
The Moderation Role of E-Satisfaction And E-Trust on E-Loyalty of Travelin Application Users Ardha Wulanigara; Euis Saribanon; Dian Artanti Arubusman
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 1 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (September-Oktober 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i1.6451

Abstract

In recent years, the tourism sector has undergone rapid digital transformation and growth. Angkasa Pura II launched the TRAVELIN application to cater to various needs of passengers at Angkasa Pura II airports. Through this application, passengers receive real-time flight reminders and access the locations of all shops, facilities, and ground transportation at the airport with a single touch. This study aims to examine the effect of E-Service Quality and E-Word of mouth on E-loyalty through E-satisfaction and E-trust.The research employs a quantitative method with a sample of 250 users of the Travelin application. Data were collected through questionnaires. The data were analyzed using SmartPLS 4 software. The study revealed that E-Service Quality significantly influences E-satisfaction, E-loyalty, and E-trust. Furthermore, E-Word of mouth significantly affects E-trust and E-loyalty. While E-satisfaction has a significant impact on E-loyalty, E-trust does not have a significant effect on E-loyalty. E-satisfaction is proven to be a significant mediating variable between E-Service Quality and E-loyalty among Travelin application users. On the other hand, E-trust is shown to be an insignificant mediating variable between E-Service Quality, E-loyalty, and E-Word of mouth, E-loyalty. The implication of this research highlights the need to enhance digital service quality (E-Service Quality) to improve customer satisfaction (E-satisfaction), which directly impacts user loyalty (E-loyalty).
Pengaruh Pengalaman Dan Pelatihan Melalui Kompetensi Kerja terhadap Kinerja Operator Di Terminal Peti Kemas Koja Jakarta Amelia Zakiyah Solichin; Okin Ringan Purba; Zaenal Abidin; Euis Saribanon; Peppy Fachrial
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 1 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (September-Oktober 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i1.6530

Abstract

Terminal Peti Kemas Koja (TPK Koja) berperan penting dalam kelancaran arus barang di Pelabuhan Tanjung Priok, pusat distribusi logistik nasional. Namun, gangguan teknis berulang seperti kerusakan crane, overheating gantry, dan spreader yang tidak berfungsi, serta koordinasi tim yang kurang efektif telah menurunkan produktivitas dan meningkatkan risiko keselamatan. Permasalahan ini menunjukkan adanya ketidaksesuaian antara tuntutan operasional dan kemampuan operator, yang dipengaruhi oleh pengalaman kerja, kualitas pelatihan, serta kompetensi kerja. Penelitian ini bertujuan menganalisis pengaruh pengalaman kerja dan pelatihan terhadap kinerja operator melalui kompetensi kerja sebagai variabel mediasi. Penelitian menggunakan pendekatan kuantitatif dengan metode survei terhadap 220 operator TPK Koja. Data dianalisis menggunakan Analisis Jalur (Path Analysis) dan uji Sobel untuk menguji hubungan langsung maupun tidak langsung antar variabel. Hasil penelitian menunjukkan bahwa pengalaman kerja dan pelatihan berpengaruh positif signifikan terhadap kinerja operator dan kompetensi kerja (p < .001). Kompetensi kerja juga terbukti berpengaruh signifikan terhadap kinerja operator serta memediasi hubungan pengalaman dan pelatihan dengan kinerja. Temuan ini menegaskan pentingnya pelatihan terstruktur, evaluasi kompetensi yang berkelanjutan, dan penguatan pengalaman kerja guna meningkatkan efisiensi operasional, keselamatan, dan daya saing industri logistik nasional.
Analisis Faktor – Faktor Yang Mempengaruhi Customer Switching Behavior Dalam Jasa Layanan Logistik Halal Alinda Shintami; Zaroni Zaroni; Dinar Dewi Kania; Rully Indrawan; Euis Saribanon
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 3 (2026): Jurnal Ekonomi Manajemen Sistem Informasi (Januari - Februari 2026)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i3.7279

Abstract

Tujuan penelitian ini adalah untuk mempelajari unsur-unsur yang mempengaruhi perilaku perpindahan pelanggan juga dikenal sebagai perilaku perpindahan pelanggan dari layanan logistik konvensional ke layanan logistik halal di Indonesia. Fokus penelitian ini adalah mitra dan pelanggan PT XYZ, sebuah perusahaan logistik internasional yang menggunakan sistem logistik halal. Metode yang digunakan adalah kualitatif, dengan bantuan perangkat lunak MAXQDA 2024. Data dikumpulkan melalui wawancara mendalam dengan sebelas responden, yang terdiri dari eksportir, importir, dan penyedia layanan logistik yang bekerja dengan logistik halal. Hasil penelitian menunjukkan bahwa peraturan pemerintah tentang kewajiban sertifikasi halal adalah pendorong utama perpindahan pelanggan. Khususnya, undang-undang Jaminan Produk Halal, yang memerlukan keterpaduan kehalalan sepanjang rantai pasok, termasuk aspek logistik, adalah faktor pendorong utama. Kehadiran fasilitas logistik halal yang berkualitas, seperti gudang segregasi halal-non halal, penyedia transportasi tersertifikasi, sistem jaminan produk halal (SJPH), dan keberadaan tim halal khusus dan manajer halal tersertifikasi, adalah faktor penggerak utama. Faktor penahan utama adalah persepsi bahwa layanan logistik halal "belum dibutuhkan" untuk seluruh lini produk, kurangnya pemahaman tentang manfaat logistik halal, dan pertimbangan ekonomis. Secara teoretis, penelitian ini memperluas penggunaan model Push–Pull–Mooring (PPM) dalam konteks logistik halal dengan mengintegrasikan Theory of Planned Behavior (TPB) dan dimensi religiusitas. Penelitian ini juga menempatkan regulasi pemerintah sebagai faktor pendorong utama dan religiusitas sebagai faktor yang berinteraksi dengan kedua dimensi tersebut. Secara praktis, hasil penelitian bermanfaat bagi pemerintah dan pelaku industri saat mereka membuat rencana untuk memperkuat ekosistem logistik halal yang berkelanjutan.
Analisis Kemampuan dan Kesediaan Membayar dalam Penetapan Tarif Transportasi Publik Euis Saribanon; Indriyati Indriyati; Devi Marlita; Agus Nugroho; Heriyanto Wibowo
Jurnal Ilmu Manajemen Terapan Vol. 7 No. 4 (2026): Jurnal Ilmu Manajemen Terapan (Maret - April 2026)
Publisher : Dinasti Review Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jimt.v7i4.7956

Abstract

Penelitian ini menganalisis Ability to Pay dan Willingness to Pay masyarakat terhadap layanan kereta api perintis serta implikasinya terhadap reformasi kebijakan tarif berbasis Public Service Obligation. Penelitian menggunakan pendekatan kuantitatif dengan survei terhadap 428 responden. Estimasi Ability to Pay dilakukan dengan pendekatan travel budget, sedangkan Willingness to Pay diukur menggunakan stated preference. Hasil menunjukkan bahwa tarif eksisting masih berada di bawah tingkat kesediaan membayar rata-rata pada skenario kualitas minimal maupun maksimal. Namun, distribusi pendapatan responden didominasi kelompok menengah bawah sehingga menunjukkan heterogenitas kemampuan ekonomi yang signifikan. Analisis mengidentifikasi keberadaan captive riders dan choice riders dengan sensitivitas tarif yang berbeda. Temuan ini menegaskan bahwa kebijakan tarif berbasis rata-rata agregat berpotensi mengabaikan dimensi keadilan distributif. Reformasi subsidi berbasis keterjangkauan diperlukan untuk menjaga keberlanjutan fiskal sekaligus melindungi kelompok rentan.
Enhancing Customer Satisfaction in Commuter Rail Services through Multimodal Integration and Digital Payment Adoption: A Case Study in Greater Bandung Euis Saribanon; Agus Nugroho; Siti Nurhayati; Novi Indah Susanthi; Devi Ratnasari
Dinasti International Journal of Economics, Finance & Accounting Vol. 6 No. 4 (2025): Dinasti International Journal of Economics, Finance & Accounting (September - O
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v6i4.5131

Abstract

This study evaluates customer satisfaction with Commuter Line services in Area II of Bandung during the new normal era. The study focuses on multimodal transportation integration and digital payment system implementation. A survey was conducted with 616 respondents representing the various demographics of service users. The results of the analysis show that customers are highly satisfied with the provided services, especially regarding cleanliness, comfort, and digital accessibility. Technology application and improved accessibility have proven to be key factors in creating a positive travel experience. However, Importance Performance Analysis (IPA) results indicate that improvements to the bank transfer payment system are needed to meet customer expectations. These findings provide a foundation for developing adaptive, responsive, and inclusive strategies to improve the quality of public transportation services.
Design and Feasibility Evaluation of a Web-Based Container Damage Reporting Information System for Container Terminal Operations Kencana Verawati; Mohd Faizal Sulaiman; Rully Indrawan; Euis Saribanon; Siti Maemunah; Arsad Rifki Adhawi Fareza
Intechno Journal : Information Technology Journal Vol. 8 No. 1 (2026): July
Publisher : Universitas AMIKOM Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24076/intechnojournal.2026v8i1.2900

Abstract

Purpose: This research designs and evaluates a web-based information system for Container Damage Report (CDR) management in container terminal operations. The study emphasizes applied computing, browser-based access, cloud data storage, and human-centered operational usability. The previous CDR process relied on paper forms, verbal confirmation, and separate photo files, resulting in slow retrieval, inconsistent documentation, and limited traceability. Methods: The research applied the 4D development model consisting of define, design, develop, and disseminate stages. The define stage identified operational problems, user roles, data needs, and reporting constraints through field observation, interviews, workflow review, and document analysis. The design stage formulated the reporting flow, required fields, database structure, interface layout, and access mechanism. The development stage implemented a no-code cloud prototype by integrating Tally for online input, Google Sheets for centralized records, and Google Sites as a web portal. The dissemination stage involved a limited introduction and user-acceptance testing. Results: The prototype supports structured online input, photo evidence upload, timestamped records, centralized cloud storage, browser-based retrieval, and monitoring of report status. User validation yielded scores of 76%, 94%, and 84%, with an average of 84.67%, indicating that the prototype is feasible for initial operational use. Novelty: The study contributes a lightweight applied computing model for container damage reporting. It shows how no-code cloud tools can support an affordable transitional architecture before integration with enterprise terminal operating systems.
Determination of Net Income of Shipping Companies: Analysis of Fuel Costs, Shipping Rates, and Shipping Routes mediated by Shipping Insurance Atong Soekirman; Yuliantini Yuliantini; Primadi Candra Susanto; Euis Saribanon; Reni Dian Octaviani; Irwan Chairuddin
Greenation International Journal of Economics and Accounting Vol. 4 No. 1 (2026): Greenation International Journal of Economics and Accounting (March - April 202
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijea.v4i1.800

Abstract

This study aims to analyze the determination of net income in shipping companies in Indonesia by examining the influence of fuel costs, shipping rates, and shipping routes through the mediation of shipping insurance. Using a descriptive qualitative approach through a systematic literature study of 30 relevant articles (SINTA and Scopus), this study synthesizes various findings related to maritime financial performance for the period 2022–2025. The results of the study indicate that: 1) Fuel costs affect shipping insurance; 2) Shipping rates affect shipping insurance; 3) Shipping routes affect shipping insurance; 4) Fuel costs affect net income; 5) Shipping rates affect net income; 6) Shipping routes affect net income; 7) Shipping insurance affects net income; 8) Fuel costs affect net income through shipping insurance; 9) Shipping rates affect net income through shipping insurance; and 10) Shipping routes affect net income through shipping insurance. This research provides a strategic contribution to management in addressing market volatility and IMO 2020 regulations.
Co-Authors Aang Gunawan, Aang Abdul Ghafar Abdul Muis Adam Zakly David Adimas Satriyo Aditya Wardana, Aditya Agus Nugroho Agus Nugroho, Agus Agus Suhendra Agus Suhendra Agus Suhendra Agusinta, Lira Ahmad Hidayat Aisyah Rahmawati Alfais Amin Darmawan Alinda Shintami Amelia Zakiyah Solichin Amelia Zakiyah Solichin Amrizal Amrizal Amrizal Amrizal Amrulloh Ibnu Kholdun Andi Primafira Bumandava Eka Andre Yosafat Andri Primadi Anton Ferdiansyah Apriatha Nur Fadhillah Apsada Juhri Ardha Wulanigara Arhab, Abiyyu Arief Nurhayat Arsad Rifki Adhawi Fareza Asep Ali Thabah, Asep Ali Ashari, Yogi Aswanti Setyawati Aurel Olivia Wijaya Banjarnahor, Astri Rumondang Berliana, Dhana Budi Sitorus Budi Sitorus, Budi Cecep Pahrudin, Cecep Chaidir Tasran Darunanto, Danang Deslida Saidah Devi Marlita Devi Ratnasari Dewi Ulfah Arini Dian Anom Baskoro Dian Artanti Arubusman Dian Artanti Arubusman Dinar Dewi Dinar Dewi Dinar Dewi Kania Edhie Budi Setiawan, Edhie Budi Edi Abdurachman Erichi Alfanso Febricardo Esterlinus Edwin Lermatan Esti Liana Evi Herawati Fadlhi Fadhli Fikri Ferdiansyah Putra Gendis Ayu Miranti Gugat, Rudy Max Damara Handayani, Sri Hapsari, Natalia Ayu Haris Haris, Haris Heriyanto Wibowo Husni Hasan Ibnu Romadhona Ika Utami Yulihapsari Ikhsan, Ridho Bramulya Imam Ozali Imam Ozali Indarto Wibisono Indra Gunawan Indriyati Indriyati Indriyati Indriyati Indriyati Irwan Chairuddin Irwan Chairudin Irwan Chairudin Jacinta Madalena Soares Lemos Josua Panatap Soehaditama Josua Panatap Soehaditama Juhri, Apsada Juliater Simamarta Juliater Simamora Juliater Simarmata Juliater Simarmata Juliater Simarmata Karina , Tiya Gusti Kemal Heryandri Kencana Verawati Koharudin, Muhammad Liana, Esti Lily Yuntina Lily Yuntina Lira Agushinta Lira Agusinta Lis Lesmini Lupiyoadi, Rambat Lut Mafrudoh Lut Mafrudoh M. Arief Ramdhany M. Arif Hernawan M. Thamrin Marthaleina Ruminda Mawarni, Anissa Putri Indah Melenneta Aisyah Putri Melenneta Mohd Faizal Sulaiman Muhammad Fadli Muhammad Iqbal Firdaus Muhammad Koharudin Muhammad Riza Affiat Muhammad Thamrin Muhammad Tohir Muhammad Tohir Murphy Mutie Mustika Sari Mustika Sari Mustika Sari Nap, Ferry Reynaldo Darmawan Nashrullah Nashrullah Nashrullah, Nashrullah Nasrullah Nasrullah Ningsih, Septiana Adi Nita Rosmaladewi Nofrisel Nofrisel Nofrisel Nofrisel Nofrisel Nofrisel Nofrisel, Nofrisel Novi Indah Susanthi Novi Indah Susanthi Nursery Alfaridi S Nasution Oce Prasetya Octaviani, Reni Dian Octoriviano, Fajar Adhitia Okin Ringan Purba Okin Ringan Purba Okin Ringan Purba Olfebri Olfebri Olfebri Osman Arofat Otto Sugiharto Prakoso Ozali, Imam Peppy Fachrial Peppy Fachrial Prasadja Ricardianto Prasadja Ricardianto, Prasadja Pratiwi, Sekar Widyastuti Pratiwia, Sekar Widyastuti Pribadi, Sulistya Prima Widyanto Primadi Candra Susanto Purwoko, Harry Raden Didiet Rachmat Hidayat Raden Mohamad Herdian Bhakti Raden Roro Riri Kurniawati Rafi, Salahudin Rahmat Hidayat Rahmat Hidayat Ratnasari, Devi Reni Dian Oktaviani Reza Fajriadi Putra Reza Fauzi Jaya Sakti Rista Dwi Pratiwi RR. Ella Evrita Hestiandari Rully Indrawan Rully Indrawan Salahudin Rafi Sandriana Marina Sarinah Sihombing Sarinah Sihombing Sarinah Sihombing Sela Sela Setiawati, Aswanti Sihotang, Thobias Oktrian Silalahi, Dapot Hamonangan Silvia Dewi Kumalasari Simanjuntak, Mariana Simon Gultom Sita Aniisah Sholihah Sitanggang, Rohana Siti Maemunah Siti Maemunah Siti Maemunah Siti Nurhayati Siti Nurhayati Sitorus, Tulus Irfan Harsono Soekirman, Atong Sri Handayani Sri Handayani Sri Raharjo Sri Raharjo Subandi Subandi Sugiyanto Suprihadi Suprihadi Suryono, Totok Susanty Handayani Syahyono Syahyono Tantri, Roy Hartanto Tatianan, Yana Tiya Gusti Karina Tohir, Muhammad Totok Suryono Tulus Irfan Harsono Sitorus Tulus Irpan H. S., Tulus Ulfah Arini, Dewi Wahyono Bimarso Wahyu Poncotoyo Wahyuni, Rr. Endang Wahyuni, Rr. Endang Wibisono, Indarto Widhi Setyowati Widhi Setyowati Wulanigara, Ardha Yana Tatiana Yoanyta Octora, Theresye Yosi Pahala Yosi Pahala Yosi Pahala, Yosi Yuana, Desy Yulianti Keke Yuliantini Yuliantini Yuliantini Yuliantini Yuliantini Yuntina, Lily Yuwono D Sucipto Yuwono D. Sucipto Zaenal Abidin Zaenal Abidin Zaenal Abidin Zainal Abidin Zainal Abidin Zaroni Zaroni Zaroni, Zaroni Zulfa Fitri Ikatrinasari