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IMPLEMENTASI FUNGSI PENGAWASAN DALAM MENINGKATKAN EFEKTIFITAS PELAYANAN ADMINISTRASI DI KANTOR KECAMATAN NAMOHALU ESIWA KABUPATEN NIAS UTARA Kurniaman Harefa; Eliagus Telaumbanua; Yamolala Zega; Robin Markus Putra Waruwu
Jurnal Publikasi Manajemen Informatika Vol. 5 No. 2 (2026): JURNAL PUBLIKASI MANAJEMEN INFORMATIKA
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupumi.v5i2.7262

Abstract

This research aims to analyze the implementation of the supervisory function in improving the effectiveness of administrative services at the Namohalu Esiwa District Office, North Nias Regency. The research uses a qualitative descriptive approach with data collection techniques through interviews, observation and documentation. Informants consisted of district office leaders and staff. The research results show that the effectiveness of administrative services is not optimal, in terms of speed, accuracy, availability of information and clarity of procedures. The main weakness lies in the suboptimal supervision function, especially continuous and preventive supervision. Apart from that, limited human resources, infrastructure and minimal use of technology also affect service quality. This research concludes that strengthening the supervisory function that is integrated with work systems and information technology is very necessary to increase the effectiveness of administrative services.
ANALISIS KETEPATAN SASARAN PENYALURAN BANTUAN PROGRAM KELUARGA HARAPAN DI DINAS SOSIAL KOTA GUNUNGSITOLI Ernila Mei Salirani Telaumbanua; Eliagus Telaumbanua; Serniati Zebua; Meiman Hidayat Waruwu
Jurnal Publikasi Manajemen Informatika Vol. 5 No. 2 (2026): JURNAL PUBLIKASI MANAJEMEN INFORMATIKA
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupumi.v5i2.7263

Abstract

The Family Hope Program (PKH) is an initiative of the Indonesian government aimed at reducing poverty through conditional cash transfers. The program is designed to improve poor families’ access to health, education, and social welfare services. However, despite its implementation, there are still indications of targeting inaccuracies in the distribution of assistance, such as benefits received by households that do not meet the criteria, while eligible families remain unregistered. This study employs a qualitative method with a case study approach to gain an in-depth understanding of the targeting accuracy of PKH assistance distribution in Gunungsitoli City. The case study method was chosen as it allows the researcher to comprehensively explore how PKH assistance is distributed, how beneficiary criteria are applied, and what factors influence the program’s effectiveness in achieving its intended goals. The findings reveal that the targeting accuracy of PKH assistance distribution in Gunungsitoli City is relatively good, although several challenges remain. The study identifies key factors that potentially reduce targeting accuracy, including delays in data updating, limited inter-agency coordination, low beneficiary awareness in reporting changes, and the shortage of facilitators. To improve targeting accuracy, the Social Service Office of Gunungsitoli has undertaken efforts such as periodic data verification and validation, strengthening coordination among stakeholders, and encouraging greater community participation.
Co-Authors . Syamsulbahri Abdul Wahab Syakhrani Abdul Wahab Syakhrani Agus Rofi'i Agus Rofi'i Al-Amin Andi Sumarlin K Andi Sumarlin K Andika Isma Arteurt Yoseph Merung Axelon Samuel Renyaan Axelon Samuel Renyaan Ayler Beniah Ndraha Badirun Basir Cardinal Pranatal Mendrofa Dakwan Soaloon Harahap Dakwan Soaloon Harahap Darnasyam Harefa Dedi Irawan Zebua Delipiter Lase Derina Ndruru Didik Cahyono Dimas Melkisedek Setowardana Laia Dita Solala Vindiya ELIYUNUS WARUWU Emanuel Zebua Ernila Mei Salirani Telaumbanua Eva Yuniarti Utami Fakta Solala Zebua Fatolosa Hulu Ferdiana Laia Fiqhi Khairil Dwiputra Fiqhi Khairil Dwiputra Firman Lase Flavia Idawati Gea Forman Halawa Frans Julianto Gulo Fransiskus Faozisokhi Telaumbanua Frederikus Fios Frederikus Fios Gori, Saforius Halek Mu'min Haryanti Henny Noviany Henny Noviany Heribertus Gulo Heseziduhu Lase Heseziduhu Lase Hulu, Fatolosa Husna Imro'athush Sholihah Husna Imro'athush Sholihah I Dewa Gede Sayang Adi Yadnya Ibadurrahman Ibadurrahman Ibadurrahman Idarni Harefa Idarni Harefa Ilma Wulansari Hasdiansa Iman Ridho Purnama Mendrofa Ingin Berita Jaya Harefa Irsal Fauzi Ita Soegiarto Ivon Zebua Iwan Harsono Iwan Kusnadi Iwan Kusnadi Jefriniat J. Zendrato Joni Putra Bate’e Juita Telaumbanua Justina Ade judiarni Kalvin Armen Lahagu Kartijo Kartijo, Kartijo Kudsi Holil Kuniawan Sarototonofo Zai Kurnia Putera Bawamenewi Kurniaman Harefa Kurniawan, Yuda Septian Kushariyadi Kushariyadi Lase, Delipiter Lase, Septrianita Lawolo, Dedi Kurniaman Lefi Yartini Mendrofa Lenta Iman S. Lase Lesna Murni Zebua Loso Judijanto Mareyaman Gulo Maria Bate’e MARIA MAGDALENA BATE’E Maria Magdalena Bate’e Martha Surya Dinata Mendrofa Martha Surya Dinata Mendrofa Marzuki Maulana Arafat Lubis Mei Kharisman Telaumbanua Meiman Hidayat Waruwu Mendrofa, Yenti Grafille Mendrofa, Yupiter Mesra Meiwati Zai Moh. Imron Rosidi Mohamad Khairi Bin Haji Othman Mohamad Khairi Bin Haji Othman Mohammad Gifari Sono Muhammad Ishom Muhammad Ishom Mukni'ah Mukni'ah Munir Tubagus Munir Tubagus Mustopa Mustopa Mustopa Nanny Artatina Buulolo Nanny Artatina Buulolo Nashran Azizan Ndruru, Fincensius Niriwu Zebua Nov Elhan Gea Nunut Asniar Odaligoziduhu Halawa Odaligoziduhu Halawa Osarao Laia Otanius Laia Palindungan Lahagu Peringata Harefa Peringatan Harefa Peringatan Harefa Pretty Failasufa Aziza Purnama, Yulian Regina Ndruru restu Zega Rido Elmansyah Lase Ridwan Sya’rani Robiah Robiah, Robiah Robin Markus Putra Waruwu Robin Markus Putra Waruwu Rustiyana, Rustiyana Saida Zainurossalamia ZA Sauca Ananda Pranidana Selateli Halawa Septa Intiar Serniati Zebua Serta Bahagia Halawa Seven D. Zai SILVIA EKASARI Silvia Ekasari Siska Putri C. Lase Soni Suardi SOPHIA MOLINDA KAKISINA Suharto Sukaaro Waruwu Syah Abadi Mendrofa Syah Mendröfa Telaumbanua, Aferiaman Telaumbanua, Nestiani Threesman Nazara Tiarni Duha Tri Hartati Sukartini Hulu Tri Hartati Sukartini Hulu Wariyus Halawa Waruwu, Perianus Waruwu, Wayan Grace Welisman Kristianto Telaumbanua Widalicin Januarty Yamolala Zega Yamolala Zega Yatiaman Lase Yentiani Zebua Yobi Hura Yulexna Mendrofa Yupiter Mendrofa Yupiter Mendrofa Yusnidar Lase Yuterlin Zalukhu Zebua, Emanuel Zebua, Sonia Zega, Evi Pebriani zulkipli Zulkipli Zulkipli