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All Journal Saintika Medika: Jurnal Ilmu Kesehatan dan Kedokteran Keluarga. Jambi Medical Journal : Jurnal Kedokteran dan Kesehatan Jurnal Penelitian Pendidikan IPA (JPPIPA) EPIGRAPHE: Jurnal Teologi dan Pelayanan Kristiani Owner : Riset dan Jurnal Akuntansi JURNAL PENDIDIKAN TAMBUSAI MALIA International Journal of Community Service Learning IKRA-ITH ABDIMAS JURNAL MANAJEMEN BISNIS Iqtishoduna: Jurnal Ekonomi Islam Meraja journal Pena Justisia: Media Komunikasi dan Kajian Hukum Jurnal Teknik Mesin Indonesia Al-Kharaj: Journal of Islamic Economic and Business Rayah Al Islam : Jurnal Ilmu Islam Ilomata International Journal of Management Jurnal Ilmiah Manajemen Kesatuan Al-Mutharahah: Jurnal Penelitian dan Kajian Sosial Keagamaan Quantum Teknika Sophist Jurnal Sosial Politik Kajian Islam dan Tafsir Jurnal Pendidikan Guru (JPG) Ilomata International Journal of Management PERAHU (PENERANGAN HUKUM) : JURNAL ILMU HUKUM English Education Journal (E2J) Hukum Responsif : Jurnal Ilmiah Fakultas Hukum Universitas Swadaya Gunung Jati Cirebon Ekosiana : Jurnal Ekonomi Syariah International Journal of Educational Review, Law And Social Sciences (IJERLAS) ARMATUR : Artikel Teknik Mesin dan Manufaktur INTERNATIONAL JOURNAL OF CULTURAL AND SOCIAL SCIENCE Jurnal Akutansi Manajemen Ekonomi Kewirausahaan (JAMEK) Jurnal Kolaboratif Sains International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) EKSYA: Jurnal Ekonomi Syariah JURNAL PERMADI: PERANCANGAN, MANUFAKTUR, MATERIAL DAN ENERGI Journal Transformation of Mandalika Balance : Jurnal Akuntansi dan Manajemen Industrial Research Workshop and National Seminar Jurnal Pengabdian Mandiri Jurnal Ekonomi dan Manajemen (JEKMA) Indonesian Journal of Applied Accounting and Finance Indonesian Journal of Community Diversity and Engagement Jurnal Ilmiah Pendidik Indonesia Jurnal Informasi, Perpajakan, Akuntansi, dan Keuangan Publik Journal of Language and Literature Studies International Review of Practical Innovation, Technology and Green Energy (IRPITAGE) International Journal of Economics (IJEC) Oryza: Jurnal Agribisnis dan Pertanian Berkelanjutan Journal of Accounting Research, Utility Finance and Digital Assets (JARUDA) Best Journal of Administration and Management Jurnal Sosial dan Sains Journal of Islamic Economics and Business Jurnal Pengabdian Kolaborasi dan Inovasi IPTEKS Amkop Management Accounting Review (AMAR) Jotika Journal in Management and Entrepreneurship Jurnal Ilmu Manajemen Dan Kewirausahaan (JIMK) IDEA: Jurnal Psikologi Research Horizon Jurnal Informatika Ekonomi Bisnis International Journal of Enterprise Modelling Kreativitas Pada Pengabdian Masyarakat (Krepa) Journal of Management, Economic, and Accounting AT-TIJARAH: Journal Islamic Banking and Finance Research Jurnal Teknologi Lingkungan Sinergi International Journal of Logistics Jurnal Akselerasi Merdeka Belajar dalam Pengabdian Orientasi Masyarakat (Jurnal AMPOEN) JSE: Jurnal Sharia Economica Time in Physics: Journal for Theoretical, Instrumentation, Material-Molecular, and Education Physics Hutanasyah : Jurnal Hukum Tata Negara JEBD Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Opportunity Jurnal Penelitian dan Pengabdian Masyarakat Journal Of Law Sciences (Legisci) Jurnal Promosi Kesehatan Poltekkes Bengkulu Submit : Jurnal Ilmiah Teknologi Informasi dan Sains Indonesian Journal of Economic & Management Sciences (IJEMS) Escalate : Economics and Business Journal Journal Serambi Engineering (JSE) Journal of Multidisciplinary Inquiry in Science, Technology and Educational Research Journal of Finance and Islamic Banking Iqtishadia: Jurnal Ekonomi dan Perbankan Syariah Journal Economic Business Innovation Jurnal Pengabdian Masyarakat Mandira Cendikia (JPKM-MC) GoodWill Journal of Economics, Management, and Accounting Amwaluna: Jurnal Ekonomi dan Keuangan Syariah Journal of Ekonomics, Finance, and Management Studies Journal of Media, Sciences and Education Journal of English Education and Literature LITERA: Jurnal Ilmiah Multidisiplin Jurnal Ekonomi Bisnis, Manajemen dan Akuntansi Computer & Science Industrial Engineering Journal JURNAL SATYA MANDIRI MANAJEMEN DAN BISNIS UPEJ : Unnes Physics Education Journal Data : Journal of Information Systems and Management Digitus : Journal of Computer Science Applications Journal of Development Economic and Digitalization As-Syirkah: Islamic Economic & Financial Journal Jurnal Kesehatan Masyarakat Jurnal Logitech : Logika Technology Jurnal Hukum Ekualitas Journal of Management Bijaksana: Jurnal Pengabdian Masyarakat
Sugianto
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Journal : Data : Journal of Information Systems and Management

 1 
Differentiated Impacts of Enterprise Information Systems on Financial Performance: A Meta Analytic Comparison of ERP, CRM, BI, and DSS Sugianto; Puspitasari2, Devi
Data : Journal of Information Systems and Management Vol. 3 No. 2 (2025): April 2025
Publisher : Indonesian Scientific Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61978/data.v3i2.908

Abstract

 Enterprise Information Systems (EIS) including ERP, CRM, BI/BA, and DSS play critical roles in enhancing firm performance. However, their financial impacts vary across contexts, system types, and implementation designs. This study aims to systematically compare the financial effects of these systems using subgroup meta analysis, providing clarity on their differential contributions. A total of 120 studies were analyzed, focusing on three core financial outcomes: return on assets (ROA), return on sales (ROS), and revenue growth. Studies were selected from major IS meta analyses and empirical sources. Effect sizes were standardized using Fisher’s z, Hedges’ g, and log ratio transformations. A random effects model was applied, and subgroup analyses were conducted based on IS type and moderator variables including industry, region, firm size, and study design. CRM systems yielded the highest effect sizes (Cohen’s d = 0.67–0.75), especially in service sectors and developed markets. ERP systems showed moderate but consistent impact (d ≈ 0.54) through operational efficiency, while BI/BA (d ≈ 0.60) facilitated strategic planning. DSS contributed modestly (d ≈ 0.50). Moderator analysis revealed that larger firms and developed economies benefit more significantly from IS investments. Publication bias tests indicated some overestimation in cross sectional studies. These findings support the Resource Based View and complementary assets theory: IS value depends on integration with organizational capabilities. EIS types yield distinct financial benefits. CRM is optimal for rapid revenue and retention gains; ERP for internal efficiency; and BI for long term insights. Strategic alignment and contextual readiness determine ROI. The study offers theoretical and practical guidance for evidence based IS investment.
Task Aligned Technology: Enhancing Cross Unit Collaboration in Remote Work Environments Maulidiyah, Ummi Masrufah; Silvanie, Astried; Sugianto
Data : Journal of Information Systems and Management Vol. 3 No. 3 (2025): July 2025
Publisher : Indonesian Scientific Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61978/data.v3i3.1089

Abstract

The growing prevalence of remote and hybrid work models has transformed how organizations coordinate tasks and collaborate across functional units. This study investigates whether IT media fit moderates the relationship between remote work intensity and cross unit collaboration. Drawing on Media Synchronicity Theory (MST), the research posits that communication media must align with task requirements particularly synchronicity needs to enhance collaboration outcomes. A quasi experimental, longitudinal design was used, analyzing weekly team level data from digital trace logs (Slack, Microsoft Teams) and surveys assessing remote work intensity and IT media alignment. The study employed Generalized Linear Mixed Models (GLMM) with interaction terms to evaluate the moderating effect of IT media fit. Key findings indicate that remote work alone does not significantly improve collaboration metrics such as network centrality or cross functional reply rates. However, in conditions of high IT media fit, remote work intensity positively correlates with more robust cross unit collaboration. These results were robust across multiple model specifications and validated through lagged temporal analysis, bias checks, and alternative statistical techniques. This research extends MST by incorporating the emotional and contextual dimensions of digital communication tools and emphasizing the need for tool task synchronicity in remote settings. The study provides actionable recommendations for organizations, including aligning communication tools with specific task types, training teams in digital collaboration practices, and designing adaptive communication policies. As digital collaboration becomes central to modern organizational life, the strategic fit between media and task emerges as a vital determinant of remote work effectiveness.
Co-Authors Abd Majid, M Shabri Abd Majid, M. Sabri Abdul Kahar Abdul Kahar Abdul Rahman Achmad Rusdy Achmad Siddik Thoha Adaniah, Nahdatul Ade Khadijatul Z. Hrp Adlani Hasrun, Muh. Nazri Agung setiawan harahap AH. Hasan Bashori Ahmad Choiri Ahmad Firdaus Lingga Ahmad Fuadi Tanjung Ahmad Royhan Bustomi Aini Wahyu Ningtyas, Baqiya Alfian, Ian Ali Mahmudi Amelia Fravitasari Todingallo Amin, Mat Amwa, Djauky Ridho Andi Maslan Andi Syarifuddin Anilia Ratnasari, Anilia Anita Annisa Rahmi, Annisa Arainy, Corizon Sinar Ardiantoro, Luki Ari Apryansyah Ari Yuniastuti Ariyanto Arjuna, Kevin Arung Gihna Mayapada Astried Silvanie Atha, Muhammad Alwan atika Ayu Anggraeni, Novia Ayu Wulandari S. Tanjung Azhar, M. Elfi Azhari Akmal Tarigan Azzahra, Iftitah Balqis, Tsamara Bambang Suwerda, Bambang Basri Bado, Basri Bianca Puspita Riadina Bunga Dwi Fani Ritonga Casmudi Dalimunthe, Maya Oktavia Damayanti, Alfina Delima Sari Lubis Derrel Azhar Sugianto Dhian Rosalina, Dhian Dinar, Muhammad Dudung Hidayat Efendi, Imaduddin Bachtiar Ekayanti, Erly Eko Eko Sutrisno, Eko Ellianawati Ely Rudyatmi, Ely Erly Ekayanti Rosyida Erna Pujianti Ernawati Usman Ernawaty Usman Ervina Ery Muthoriq, Ery Fadhel Mohammad Fahira, Adinda Permata Faizah, Secho Nur Fardan Zidane Juniawan Fatchurrahman, M. Fauzan, M. Fauziah Amarani Febrianti, Lola Fela Yudha, Syuhada Fera Yuliana Ferzy Ersandy Fitri Susanti Siregar Furaida Khasanah Gilby Sapulette, Shella Gracia Carolina Yusuf Gustini, Sri H.M. Syukri Albani Nasution Hadinugroho, Dwi Lindarto Hafiz Fadhil Harahap, Febri Khairani Harry Irawan Haryadi HARYONO Hasana, Ani Riani Hasdiansah, Hasdiansah Hasibuan, Zerimah Afgani Hasudungan Hutagalung, Henokh Hendra Harmain Herlina Hertanto, Edrick Emiliano Sam Heru Subaris Kasjono Heru Subaris Kasjono, Heru Subaris Hidayati, Beti Malia Rahma Holijah, Siti Hutasoit, Ririn Ibnu Fadhil Ramadhan Ilham Nur Dimas Yahya Imas Ratna Ermawati, Imas Ratna Indun Ipin Aripin, Ipin Irawan, Dedeng Irawati Irawati Irlanita Ayuning Tyas Isa Akhlis Iskandar Muda Iskandar Muda Ismul Fakhri Lubis iswanto Ithohirah Harahap Jamaluddin Juliana Nasution Juliana Nasution Khairul Faiz Batubara Kurniawan, Gita Erlangga Lakoro, Iski Latifah Sukmawati Yuniar Letsoin, Rizaldy Taslim Pinzon Liana Lilla Puji Lestari Lisdiana M Shabri Abd Majid M, A.Pananrangi M. Fauzan M. Shabri Abd. Majid M. Yasir Nasution M. Yasir Nst M.Hakim Sitompul Majid, Shabri Abd Mardiana Ningsih Marliyah Marpaung, Refianda Olivia Febrianti Masni Maulana, Irsyad Melia Frastuti Meutia Dewi, Meutia Mohzana Mudarman Muhamad Aris Muhamad Yusup Kamal Arkan Muhammad Amin Muhammad Hasan Muhammad Ikbal Abdullah MUHAMMAD ILHAM Muhammad Lathief Ilhamy Nasution Muhammad Primiaji Rialihanto MUHAMMAD SUBHAN Muhammad Syukri Albani Nasution Muhammad Zainul Haq Muhlisin, Muhammad . Muliani Mustafa Khamal Rokan Mustamin Mutthaqin, Muhammad Satrya Naim, Muh Yusan Nanang Indradi Narto Nashwa Nabila Kasih Natadiwijaya, Ismail Fikri Neni Nur Afia Ni'mah, Nurun Ning Setiati NOJENG, SYARIFUDDIN Nugrahaningsih WH, Nugrahaningsih NUR AHMADI BI RAHMANI Nur Azizah Nuraeni Nanda Sari Nurfuadi, Wika Nurhayati Haris Nurriskiana Akbar Nurul Ilaina Pane, Sanusi Gazali Pasaribu, Syafita Khairunnisa Pinzon, Monica Cindy Anjelica Novena Letsoin Pohan, Erwin Pranoto, Ethys Pratama, Yudha Prayogi Kusdino Priangga Widiandoko Pristiansyah, Pristiansyah Puspitasari2, Devi Putra, Yunanda Eka Putri Sri Wahyuni Rachman, Dwi Fauzi Rahayu Indriasari Rahma, Tri Inda Fadhila Rahmad Firdaus Rahmani, Nur Ahmadi Bi Rahmat Rahmat Azahar Siregar Rahmat Daim Harahap Raju Adha Ramadhina, Nur Sekar Ramdhani, Izmy Chantika Ramli Ratna Etika Sintawati Rennata, Adella Vrida Rida Jelita Rijal Allamah Harahap Rika Umbaiyani Ritonga Rina Rinaldi Rispa Amelia Rizaldy Pinzon Rizkika Zalza Bila Utami Rofiqoh Lubis, Nurul Rohana Rosdiana Santi Arafah sanusi, Anwar Saparuddin Siregar Saparuddin Siregar Sardjito Eko Windarso, Sardjito Eko Sarmiana Batubara Sastri Aida Zuhra Sekar Tyas Widyanti setiawan, Dibyo Sholikhah, Faizatus Sintiani, Tina Siregar, Tetty Handayani Siti Aisyah SITI FATIMAH Siti Shofiah SOBIRIN Soni Afriansyah SOPIAN SAORI Sri Agustina Hasibuan Sri Haryanti Sri Puji Ganefati Sri Puji Ganefati Subekti Subkhi, Nur Suhardi Suhartini Susanty, Widya Syafira Syafrizal, Rodi Syahputri, Kharisma Syamsul Ph.D M.A. Hadi Syarbaini, Ahmad Muhaisin B. T. Rizkan Polem Tarmudi Tawali Tenripada, Tenripada Thamrin Tahir Tiku, Seruni Ra’ba Bara’ Titie Solihati, Ade Tokan, Fitria Tri Isti Hartini, Tri Isti Trisniani, Sherafima Tuti Anggraini Tuti Anggraini Ullya Rahmawati Ummi Masrufah Maulidiyah WAHYUDI Wibisana, Kevin Widyawati, Rina Windarso, Sarjito Eko Wiwi Isnaeni Yamtana Yasmin Putri Sa’idah Yoko Tristiarto Yuda Mahendra Hasibuan Yuliana, Eva Yuni Lubis, Syafrina Yusman