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Strategi Peningkatan Daya Saing PT Borneo Alumina Indonesia pada Bidang Industri Alumina Refinery di Indonesia Sikki, Nurhaeni; Kuseno, Triandi; Wijaya, Sandra Tiara; Soares, Sebastiao Barreto De Carvalho; Hidayat, Syarif Azwar; Taliudin, Yusuf; Sahrial, Endi
Journal of Information System, Applied, Management, Accounting and Research Vol 9 No 1 (2025): JISAMAR (December-February 2025)
Publisher : Sekolah Tinggi Manajemen Informatika dan Komputer Jayakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52362/jisamar.v9i1.1756

Abstract

The alumina refinery industry in Indonesia faces global challenges and opportunities, necessitating a robust strategic framework to enhance competitiveness. This study analyzes the internal and external factors affecting PT Borneo Alumina Indonesia (BAI) using the IFAS and EFAS frameworks. An IFAS score of 2.81 highlights significant internal strengths, such as state-owned enterprise support, modern technology, and a strategic location, despite weaknesses like reliance on local human resources and high initial operational costs. An EFAS score of 3.32 underscores substantial opportunities from government policies and growing global market demand, outweighing threats such as price fluctuations and geopolitical risks. The analysis places PT BAI in Quadrant I of the SWOT matrix, recommending an aggressive growth strategy through market expansion, product diversification, international collaboration, and infrastructure optimization. This strategic approach is expected to enhance PT BAI’s competitiveness and support sustainable growth in the alumina refining industry.
Optimalisasi Pengadaan Dan Pemeliharaan Alat Kesehatan Untuk Meningkatkan Pelayanan Di Rsud Pagelaran Kabupaten Cianjur Sikki, Nurhaeni; Nahuri, Sasinta Bela; Lestari, De Luh Pratiwi Angganing; Darmawan, Widiyah; Assegaf, Muhammad Iqbal; Fansari, Riska Fitriani Zenab; Putri, Aulia Salsabila; Wibawa, Made Sabda Adi; Puspita, Nike
Journal of Information System, Applied, Management, Accounting and Research Vol 9 No 1 (2025): JISAMAR (December-February 2025)
Publisher : Sekolah Tinggi Manajemen Informatika dan Komputer Jayakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52362/jisamar.v9i1.1757

Abstract

Quality healthcare requires the availability and optimal condition of medical devices. This study aimed to describe the medical device procurement and maintenance system at Pagelaran Regional General Hospital (RSUD Pagelaran) in Cianjur Regency and to identify supporting and inhibiting factors in its optimization. Using a qualitative descriptive approach, data were collected through in-depth interviews, observations, and document reviews. The results showed several constraints, including suboptimal procurement planning, limited budget, and a lack of skilled human resources in medical equipment maintenance. This study recommends optimization strategies, including needs-based planning improvements, enhanced human resource competency, utilization of information technology to monitor the use and maintenance of medical devices.
The Influence Of Business Ethics Practices On Generation Z Customer Satisfaction On Shopee E-Commerce Application Rachman, Muhamad; Sikki, Nurhaeni
Commercium : Journal of Business and Management Vol. 2 No. 3 (2024): August 2024
Publisher : Indonesian Scientific Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61978/commercium.v2i3.343

Abstract

This research is titled "The Influence of Business Ethics Practices on Generation Z Customer Satisfaction on Shopee E-Commerce Applications". This research aims to find out business ethics in Shopee E-Commerce, to find out customer satisfaction in Shopee E-Commerce and to find out how much business ethics influence customer satisfaction in Shopee E-Commerce. This study uses a quantitative method with a type of research. Sampling is using error sampling with a sample of 100 people. Data analysis techniques are descriptive and inferential tests and simple linear regression. The conclusion of this study is that the Influence of Business Ethics Practices on Generation Z Customer Satisfaction on the Shopee E-Commerce Application is included in the good category. So there needs to be other factors developed for further research.
Implementasi dan Pengembangan E-Bisnis Terhadap Kemajuan Kurikulum di Era Digital di Islamic Primary School Ibnu Sina Cikarang Selatan Sikki, Nurhaeni; Mukti, Aryani Kusuma; Abubekar, Udin; Syarifudin; Tjandring, Yuni Cynthia Dewi
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 11 No. 1 (2025): Februari 2025
Publisher : Sekretariat Pusat Lembaga Komunitas Informasi Teknologi Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jemsi.v11i1.3576

Abstract

The advancement of education in the digital era requires adjustments and breakthroughs in line with technological developments to create an effective and efficient learning environment. One of the most crucial factors in achieving this progress is the implementation of e-business, which integrates technology into the use and renewal of curricula. This study aims to analyze the impact of e-business implementation and development on curriculum advancement at Islamic Primary School Ibnu Sina in Cikarang Selatan. The curriculum at this institution is the result of collaboration between two different organizations, namely Yayasan Ibnu Sina Al-Fatih and Masqod Dirghoem Academy. The primary focus of this research is to explore how e-business, through the use of technology and digital platforms, enhances the quality and relevance of the curriculum while also improving the teaching experience of educators. This study employs a qualitative method with a case study approach at Islamic Primary School Ibnu Sina in Cikarang.
Implementasi E-Bisnis Digital Marketing And Branding Terhadap Alur Informasi Pelayanan Sekolah (Islamic Primary School Ibnu Sina Cikarang Selatan Bekasi) Mukti, Aryani Kusuma; Chasanah, Rima Huswatun; Prihatin, Dewi Mustikaning; Rusdianthi, Rani; Afiani, Akzir Fitri; Sikki, Nurhaeni
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 11 No. 1 (2025): Februari 2025
Publisher : Sekretariat Pusat Lembaga Komunitas Informasi Teknologi Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jemsi.v11i1.3655

Abstract

Advances in digital technology have encouraged various sectors to adopt innovations to increase efficiency, including in the field of education. E-business, which refers to the use of digital technology in various business processes, is now a strategic solution to support more optimal management of information and services. This research aims to evaluate the implementation of e-business through digital marketing and branding in improving the flow of service information at Ibnu Sina Islamic Primary School, South Cikarang, Bekasi. The background to this research is the need for schools to make optimal use of digital technology in internal and external communications, including PPDB activities, interactions with student parents, dissemination of announcements, and regular publication of content. The problem formulation focuses on how effective the online system is in increasing information efficiency and building the school's image. The approach used in this research is a qualitative method, carried out through interviews, observation and analysis of digital documents. The research results show that the use of digital devices, such as school iPhones, as well as the use of social media have succeeded in increasing communication efficiency, expanding the reach of information, and strengthening the school's image in the eyes of the public. The conclusion of this research is that effective integration of e-business technology can support fast, transparent and professional information management. This research recommendation includes the development of school-specific applications to maximize digital-based services.
Kepuasan Pasien sebagai Kunci Loyalitas: Studi di Rumah Sakit Tingkat IV Madiun Suciantoro, Wasis; Sikki, Nurhaeni; Rahmiyati, Ayu Laili
Innovative: Journal Of Social Science Research Vol. 5 No. 2 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v5i2.18508

Abstract

Loyalitas pasien merupakan indikator kunci dalam menilai efektivitas layanan rumah sakit, karena pasien yang loyal lebih cenderung kembali dan merekomendasikan layanan kepada orang lain. Penelitian ini menganalisis pengaruh mutu pelayanan dan fasilitas rumah sakit terhadap loyalitas pasien dengan kepuasan pasien sebagai variabel mediasi di Rumah Sakit Tingkat IV Madiun, khususnya pada pasien rawat jalan. Dengan pendekatan kuantitatif, penelitian ini menggunakan metode Partial Least Squares-Structural Equation Modeling (PLS-SEM) untuk menguji hubungan antar variabel. Data dikumpulkan melalui kuesioner dari 144 pasien rawat jalan yang dipilih menggunakan teknik purposive sampling. Hasil penelitian mengungkapkan bahwa mutu pelayanan dan fasilitas rumah sakit secara signifikan mempengaruhi kepuasan pasien, yang selanjutnya berperan sebagai mediasi dalam meningkatkan loyalitas pasien. Implikasi penelitian ini menekankan pentingnya peningkatan mutu layanan dan fasilitas rumah sakit sebagai strategi untuk meningkatkan loyalitas pasien serta memberikan wawasan teoritis mengenai peran kepuasan pasien dalam model hubungan ini.
The Impact of Artificial Intelligence Implementation on Business Ethics in Corporate Decision-Making Sari, Rahmi Rachmawati; Sikki, Nurhaeni; Chintiyani, Fitri; Pusparani, Kinanti Vionanda; Putri, Liska Zahara; Sari, Yulia Puspita; HR, Leni Nuraeni; Depi, Jeanne Nurtami; Nasution, Nurul Fitria
Jurnal Informatika Ekonomi Bisnis Vol. 7, No. 2 (June 2025)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/infeb.v7i2.1127

Abstract

The integration of artificial intelligence into corporate decision-making processes has introduced complex ethical challenges that demand urgent scholarly and practical attention. This study explores how AI implementation influences business ethics across five key dimensions: algorithmic bias, transparency, responsibility diffusion, privacy, and human autonomy. Employing a qualitative research design, data were collected through in-depth interviews with 25 executives and ethics officers from multinational corporations across diverse sectors. Thematic analysis revealed widespread concerns about the opacity of AI systems, ethical disengagement, and the absence of clear accountability structures. Although some organizations have begun adopting ethical AI governance frameworks, the effectiveness of these measures varies significantly, with many efforts remaining reactive and fragmented. The findings highlight a critical gap between ethical aspirations and organizational realities, emphasizing the need for systemic reforms that embed ethics into the design, deployment, and oversight of AI technologies. This study contributes to the growing body of literature on AI ethics by offering empirical insights and actionable implications for policy, leadership, and future research.
The Impact of Artificial Intelligence Implementation on Business Ethics in Corporate Decision-Making Sari, Rahmi Rachmawati; Sikki, Nurhaeni; Chintiyani, Fitri; Pusparani, Kinanti Vionanda; Putri, Liska Zahara; Sari, Yulia Puspita; HR, Leni Nuraeni; Depi, Jeanne Nurtami; Nasution, Nurul Fitria
Jurnal Informatika Ekonomi Bisnis Vol. 7, No. 2 (June 2025)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/infeb.v7i2.1127

Abstract

The integration of artificial intelligence into corporate decision-making processes has introduced complex ethical challenges that demand urgent scholarly and practical attention. This study explores how AI implementation influences business ethics across five key dimensions: algorithmic bias, transparency, responsibility diffusion, privacy, and human autonomy. Employing a qualitative research design, data were collected through in-depth interviews with 25 executives and ethics officers from multinational corporations across diverse sectors. Thematic analysis revealed widespread concerns about the opacity of AI systems, ethical disengagement, and the absence of clear accountability structures. Although some organizations have begun adopting ethical AI governance frameworks, the effectiveness of these measures varies significantly, with many efforts remaining reactive and fragmented. The findings highlight a critical gap between ethical aspirations and organizational realities, emphasizing the need for systemic reforms that embed ethics into the design, deployment, and oversight of AI technologies. This study contributes to the growing body of literature on AI ethics by offering empirical insights and actionable implications for policy, leadership, and future research.
Etika Kerja dan Kepuasan Pasien: Studi Empiris pada Rumah Sakit UNIMUS Semarang Rahman, Arif; Sikki, Nurhaeni; Triani Putri, Melati; Fadill Akbar, Muhammad; Ayu Renatasari, Distya; Tsani Putri, Meitri; Dina, Soneta; Agung Prabowo, Hanif; Choiri Rohmawan, Hanung
Jurnal Ilmu Manajemen Retail Universitas Muhammadiyah Sukabumi Vol. 6 No. 2 (2025): Jurnal Ilmu Manajemen Retail (JIMAT) Universitas Muhammadiyah Sukabumi
Publisher : Fakultas Ekonomi Universitas Muhammadiyah Sukabumi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37150/jimat.v6i2.3636

Abstract

This study seeks to investigate the correlation between the work ethics of healthcare personnel and patient satisfaction at UNIMUS Hospital in Semarang, Indonesia. Data were gathered using a qualitative methodology through comprehensive interviews with ten informants, comprising five healthcare professionals and five outpatient patients. The results indicate that ethical principles, including empathy, honesty, fairness, and professional accountability, significantly influence patients' favorable evaluations of healthcare services. Patients indicated increased satisfaction while receiving treatment characterized by respect, compassion, and transparent communication. Nonetheless, upholding ethical consistency poses a problem, particularly in the context of elevated workloads and administrative pressures. The research underscores the necessity for a cohesive ethical management framework that incorporates continuous training and performance assessment centered on ethical conduct. These findings advance the establishment of patient-centered healthcare practices rooted in professional ethics. In conclusion, work ethics should be regarded not merely as a moral duty but also as a strategic component in improving patient satisfaction and institutional trust in healthcare services.
The Impact Of Waiting Time And Service Satisfaction On Patient Loyalty At The Dental Clinic Purwantiningsih, Meiyanti; Sikki, Nurhaeni; Malik, Rahadian
At-tijaroh: Jurnal Ilmu Manajemen dan Bisnis Islam Vol 11, No 1 (2025): JUNI 2025
Publisher : Universitas Islam Negeri Syekh Ali Hasan Ahmad Addary Padangsidimpuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24952/tijaroh.v11i1.15001

Abstract

This study aims to analyze the influence of waiting time and service satisfaction on outpatient loyalty at the Dental Clinic of the Sukalarang Community Health Center, Sukabumi Regency. A total of 100 respondents were selected using purposive sampling. Data were analyzed using the Partial Least Squares (PLS) approach to assess the impact of both variables individually and simultaneously on patient loyalty. The results show that, partially, service satisfaction has a significant effect on patient loyalty, while waiting time does not exhibit a statistically significant influence. However, when considered simultaneously, both variables contribute significantly to patient loyalty. These findings highlight the significant role of service quality in promoting patient loyalty, with efficient waiting time management serving as a crucial factor in shaping positive patient perceptions. The study implies that strategies to enhance patient loyalty in dental healthcare services should prioritize improving professional, responsive, and patient-centered care.
Co-Authors -, Verianto A, Ali Yusran Abda Abda Abubekar, Udin Achmad Noerkhaerin Putra Adang Haryaman Afiani, Akzir Fitri Ageng Prayogo, Dimas Agung Prabowo, Hanif Agustian, Fitrah Agustini Agustini, Agustini Ahmad Muzakki Aisyah, Sitti Nur Akhifin, Akhifin Alif , Danendra Favian Amalia, Anggi Amanda, Dea Andini, Dewi Anshari, Kamal AP, Yuana Cita Ardyansyah, Mukhlas Arif Rahman Ariyani, Alisiah Rezky Assegaf, Muhammad Iqbal Astuti, Melani Tri Avianti, Astri Avrilya, Reghita Ayu Laili Rahmiyati Ayu Renatasari, Distya Azifah, Husna Bakhita, Rona Maulidia Bakri, Ayu Hartati Berliani, Kristin Nadia Bramanto, R. Handi Budiawan, Likha Navadiani Cahyadi Saputra, Regi Chasanah, Rima Huswatun Chintiyani, Fitri Choiri Rohmawan, Hanung Christabel, Aynnie Darmawan, Widiyah Depi, Jeanne Nurtami Devi Indriyani Diana Pratiwi, Teggy Diana Pratiwi2 Dina, Soneta Dindra, Farrel Dotulong, Dean Joshua Eddi Supriadi Ernawati Ernawati Eva Rachmawati Fadhilah, Murni Fadill Akbar, Muhammad Fahri, Sindytia Fandani, Mona Fansari, Riska Fitriani Zenab Farhanah, Raden Farhanah, Raden Firra Farida Yuliaty Fauziah Fauziah Febrina, Dara Meutia Ayu Fikhrin, Mochammad Ghalib Firdaus, Ridwan Tho At Firmansyah, Muhammad Lutfi Fitri Handayani Fitrianti, Nida Garnida Gerhana, Hana Ghazani, Shadrina Fitri Gladys, Febrina Goncalves, Manuel Gumilang, Irlan Karsa Gunawan, Putri Kurnia Gunawan, Yanyan Guterres, Alexandre de Sousa H, Rahma Indhytsania Haerunnisa, Indah Hafidli, Dedi Hamidah - Handayani, Sri Aryati Harahap, Linda Rahmadhani Hardi, Vyrunica Hartono, Muhammad Hartono, Muhammad Reno Hasibuan, Puji Lestari Hasna, Nisrina Hastuti, Eka Hesti Hayya, Lidya Nur Herijanto, Budyawan Herlaman, Jendry Hermanto, Billy Hersusetiyati Hersusetiyati, Hersusetiyati Hidayat, Syarif Azwar Hidayatullah, Iqbal Hikma, Nurul HR, Leni Nuraeni Ihwani, Najmi Imam Munandar Indhytsania H, Rahma Indradewa, Rhian Indrawati, Ai Wiwin Indriani, Asti Isman, Muhammad Istyadzah, Mystah Jacob, Lodia Antonia Juanda, Agus Karlina, Nova Kartina, Hana Betel Kasyati, Kasyati Kevin Usup, Michael Kh, Raden Firra Farhanah Khaneisya, Rashell Puteri Khoerudin, M Klarita, Endi Liani Kristi, I Sildani Kurnia, Dila Kusuma, Ajeng Nisa Kusyanto, Fahmi Abdullah Lestari, De Luh Pratiwi Angganing Liana, Lia Lisalto Usman, Tito Lusito, Tri Astrit Majid, Muhammad Indra Makbul, Aktris Monika Favorit Malik, Rahadian Mandala, Nesha Adelina Masluha, Lulu Maulana, Fajar Maulana, Salas Iqbal Maulida, Vida Wahda Mayola, Putri Mayusip, Billy Miranda, Ade mirzaq, mirzaq Missa, Rony Rikus MP, Eva Linandra Mubarok, Rizqi Mudiansyah, Aris Muhaeni, Budi Muhammad Hidayat Muhammad Ilham Muhtar, Muhammad Hasan Zas Mukti, Aryani Kusuma Mustoha, Mustoha Nabila, Dea Nahuri, Sasinta Bela Naja, Nadia Syahran nanang nanang Nasution, Caesar Rayhand Arrafif Nasution, Nurul Fitria Natalia, Ave Ngurah, I Gusti Gede Agung Novi Anggraini, Novi Nunung Sanusi Nuraeni HR, Leni Nurjaman, Maman Nurokhim, Fathur Rhohman Nursyifa, Agnia Nurulita, Darliani Nusantara, Novalja Nega Pangestu, Sulthan Diffa Permana, Iskandar Poerba, Arsyad Prabowo, Eric Satrio Adi Pramudani, Nadia Prasetyo, Tri Wahyu Pratama, Dewi Yulianti Pratama, Yudhistira Anugerah Pratiwi, Hanameyra Pratiwi, Teggy Diana Prihatin, Dewi Mustikaning Purba, Muhammad Arsyad Purwantiningsih, Meiyanti Pusparani, Kinanti Vionanda Puspita, Nike Putra, Angga Tri Adi Putri, Anugera Septidwi Putri, Aulia Salsabila Putri, Cantika Dea Nurlaela Putri, Liska Zahara Putri, Rezki Utami Putri, Ria Hutami Rachman, Muhamad Rachmansyah, Farhan Rachmat, Andri Kusmayadi Rahayu, Hanny Rahmawati, Feti Ramadanty, Irvinni Rizky Ramadhan, Mochamad Zibran Haykal Ratih, N. Ratna Deli Sari Ratna Deli Sari Ratnajaya, Aep Rifa, Novita Purnama Rifa, Purnama Rifal, Dwiki Indar Rizki, Andi Aulya Rusdianthi, Rani Sabila, Silsi Sahrial, Endi Salam, Ega Salsabilla, Riska Oktavioni Samsu, Ridha Aprillah Sandra Irawaty Sari, Desi Mayang Sari, Euis Ayu Indah Purnama Sari, Rahmi Rachmawati Sari, Yulia Puspita Selvi, Marchel Ameylia Sembiring, Aldersi Redo Anryat Setiyorini, Hestilah Putri Shabrina, Nadia Sarah Shafira, Iftah Ghina Shintya Dewi, Maria Siampa, Vindy Nugraha Sihombing, Veronika Dinar Romauli Silalahi, Hanny Yuniar W Silalahi, Jonsinar Siti Annisah Soares, Elsa Da Costa Soares, Sebastiao Barreto De Carvalho Sofiana, Kharisma Solihin, Khoirul Suarman, M Dani Suciantoro, Wasis Sulistiana, Risa Supriadi, Drajat Suri, Brigita Sheren Jesicca Suriansyah, Suriansyah Suryanto, Yayan Suwartika, Wawat Suyanto Suyanto Suyanto, Ryan Swandi, Khairfani Syafrizal, Asnita Putri Syahidin, Rukhiyat Syarifudin Takwa, Muhammad Taliudin, Yusuf Tarihoran, Rahmah Wahyuni Tija, Irmansyah Tjandring, Yuni Cynthia Dewi Tri Astuti Triandi Kuseno Triani Putri, Melati Tsani Putri, Meitri Tumbas, Gradiana Utami, Reski Vip Paramarta Wagino Wahyudin Wahyudin Wahyuni, Silvy Dwi Waraney Mamengko, Waraney Wardana, Hendra Wibawa, Made Sabda Adi Widianti, Wiwin Widjaja, Trees Nia Sari Wijaya, Sandra Tiara Wisnu Wijaya Wulandari, Apriliana Ayu Yanti, Neneng Trisna Yinnie, Celine Yuliwulansih, Haryani Yuwono, Ismanto Yuyun Yuniarsih Zaelani, Pupi Indriati Zaenal Aripin Zalukhu, Beatrisia Wahyu Sinar Wisma Zayyan, Alif Zebua, Afrah Monirah