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All Journal Jurnal Manajemen Terapan dan Keuangan Journal of Information System, Applied, Management, Accounting and Research At-tijaroh: Jurnal Ilmu Manajemen dan Bisnis Islam JURNAL EKSBIS Jurnal Informatika Ekonomi Bisnis Abdi Masyarakat Jurnal Ilmu Manajemen Retail Universitas Muhammadiyah Sukabumi (JIMAT UMMI) Jurnal Nasional Manajemen Pemasaran dan SDM JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Jurnal Ekonomi Utama (Juria) Co-Creation : Jurnal Ilmiah Ekonomi Manajemen Akuntansi dan Bisnis Journal of Artificial Intelligence and Digital Business Jurnal Pengabdian Kepada Masyarakat TRIMAS: Jurnal Inovasi dan Pengabdian Kepada Masyarakat Innovative: Journal Of Social Science Research Jurnal Manajemen Sistem Informasi Jurnal Informatika Ekonomi Bisnis Sinergi International Journal of Management and Business IJEB Kriez Academy KISA INSTITUE : Journal of Economics, Accounting, Business, Management, Engineering and Society Jesocin : Journal of Jabar Economic Society Networking Forum Al-Ihtiram: Multidisciplinary Journal of Counseling and Social Research Commercium: Journal of Business and Management Jurnal Inspirasi Ilmu Manajemen
Sikki, Nurhaeni
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STRATEGI PENINGKATAN KINERJA RSUD PANGLIMA SEBAYA KABUPATEN PASER KALIMANTAN TIMUR Anshari, Kamal; Sikki, Nurhaeni; Malik, Rahadian
Jurnal Manajemen Terapan dan Keuangan Vol. 14 No. 03 (2025): Jurnal Manajemen Terapan dan Keuangan
Publisher : Program Studi Manajemen Pemerintahan dan Keuangan Daerah Fakultas Ekonomi dan Bisnis Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jmk.v14i03.48544

Abstract

Penelitian ini bertujuan untuk merumuskan strategi peningkatan kinerja RSUD Panglima Sebaya Kabupaten Paser, Kalimantan Timur, dengan menggunakan pendekatan Balanced Scorecard (BSC). Permasalahan utama yang dihadapi rumah sakit meliputi ketergantungan tinggi terhadap klaim BPJS, realisasi anggaran SDM yang rendah, waktu tunggu pelayanan yang panjang, integrasi Sistem Informasi Manajemen Rumah Sakit (SIMRS) yang belum optimal, serta lemahnya strategi promosi layanan. Penelitian menggunakan pendekatan kualitatif dengan teknik pengumpulan data berupa wawancara mendalam, observasi, dan studi dokumentasi, serta analisis SWOT untuk memetakan kekuatan, kelemahan, peluang, dan ancaman. Hasil penelitian menunjukkan bahwa kinerja RSUD relatif baik dengan indikator mutu klinis seperti BOR (78,43%), NDR (9,27), dan GDR (6,49) yang sesuai standar, serta Indeks Kepuasan Masyarakat sebesar 88,18% kategori “Baik”. Namun demikian, masih terdapat kelemahan dalam efisiensi keuangan, pengembangan SDM, dan efektivitas proses internal. Strategi yang dihasilkan antara lain: integrasi penuh SIMRS, optimalisasi layanan unggulan, diversifikasi pendapatan non-BPJS, penguatan pengembangan SDM berbasis kompetensi, serta implementasi roadmap 2025–2030 menuju pusat rujukan regional. Penelitian ini diharapkan dapat menjadi rujukan bagi pengambil kebijakan dalam meningkatkan kualitas layanan kesehatan daerah dan memperkuat daya saing rumah sakit umum daerah.
IMPLEMENTASI SITEM INFORMASI MANAJEMEN RUMAH SAKIT DI RSUD PROF. DR. H. M. ANWAR MAKKATUTU KABUPATEN BANTAENG [IMPLEMENTATION OF THE HOSPITAL MANAGEMENT INFORMATION SYSTEM AT RSUD PROF. DR. H. M. ANWAR MAKKATUTU BANTAENG REGENCY] Ardyansyah, Mukhlas; Sikki, Nurhaeni; Syahidin, Rukhiyat; Yuliaty, Farida; Paramarta, Vip
Al-Ihtiram: Multidisciplinary Journal of Counseling and Social Research Vol 4, No 2 (2025)
Publisher : Perkumpulan Ahli Bimbingan dan Konseling Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59027/al-ihtiram.v4i2.1059

Abstract

This study analyzes the implementation of the Hospital Management Information System (SIMRS) at Prof. Dr. H. M. Anwar Makkatutu Regional Hospital, Bantaeng Regency, South Sulawesi, focusing on infrastructure, human resources (HR), and operational procedures. SIMRS is designed to integrate hospital services, administration, and management to improve efficiency and healthcare quality. Using a descriptive qualitative method with a case study approach, data were collected through in-depth interviews and direct observation of hospital management, SIMRS staff, and service users. Thematic analysis was conducted to identify obstacles, supporting factors, and the role of management. The findings show that SIMRS implementation remains suboptimal. Key obstacles include internet and server disruptions, limited computer facilities, and inadequate number and competence of HR. Technical training is infrequent, and SOP application is inconsistent due to technical issues and system incompatibility. Supporting factors include management support, system integration between units, and basic operator understanding of the Kanza application. In conclusion, SIMRS success depends on infrastructure readiness, HR capacity, and procedural consistency. A sustainable integration strategy is required to overcome these barriers and strengthen the hospital information system for optimal service delivery.
Contemporary Business Ethics: Navigating Moral Challenges in the Modern Corporate World Sari, Euis Ayu Indah Purnama; Sikki, Nurhaeni; Budiawan, Likha Navadiani; Mandala, Nesha Adelina; Naja, Nadia Syahran
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 3 (2025): Agustus - October
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i3.2209

Abstract

This journal explores contemporary business ethics, examining the evolution of moral principles within modern corporate settings. Through literature analysis and case examples, it delves into key issues such as corporate social responsibility (CSR), stakeholder theory, environmental ethics, digital privacy, and ethical leadership. The paper emphasizes the importance of ethical decision-making in sustaining competitive advantage, corporate reputation, and long-term profitability.
Etika Bisnis Dalam Keamanan Data Pasien: Studi di Puskesmas Wera Kabupaten Bima Nusa Tenggara Barat Sikki, Nurhaeni; Bramanto, R. Handi; Rahmawati, Feti; Khaneisya, Rashell Puteri; Wulandari, Apriliana Ayu
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 3 (2025): Agustus - October
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i3.2212

Abstract

This study aims to explore business ethics in patient security at the Puskesmas Wera Kabupaten Bima Nusa Tenggara Barat. With the increasing use of information technology in the health sector, ethical challenges related to patient data privacy and security are becoming increasingly complex. The research method used is a qualitative approach, with data collection through in-depth interviews, observations, and document analysis. The results of the study indicate that the Puskesmas Wera has developed clear policies and procedures to protect patient data, including aspects of privacy protection and staff responsibilities. The implementation of good business ethics has been shown to have a positive impact on the quality of health services, with higher levels of patient satisfaction and increased trust in the institution. However, this study also identified several gaps, including the need for further research on the implementation of business ethics in the context of new technologies and the challenges faced in maintaining data confidentiality in the digital era
Contemporary Business Ethics: Challenges, Frameworks, and Applications in the Modern Global Economy Bakhita, Rona Maulidia; Sikki, Nurhaeni; Fauziah, Fauziah; Pramudani, Nadia; Agustini, Agustini
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 3 (2025): Agustus - October
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i3.2214

Abstract

The rapid evolution of global commerce, digitalization, and socio-political changes have fundamentally reshaped the landscape of business ethics in the 21st century. Contemporary business ethics goes beyond traditional notions of compliance and corporate responsibility, incorporating new considerations such as sustainability, diversity, data privacy, artificial intelligence governance, and stakeholder engagement. This paper critically examines the major dimensions of contemporary business ethics, analyzes emerging ethical challenges in global markets, reviews theoretical frameworks guiding ethical decision-making, and presents practical applications for organizations aiming to embed ethics into their strategic operations. Through an integrative literature review and case analysis, the study demonstrates that ethical leadership, transparency, and stakeholder inclusivity are critical for achieving long-term corporate resilience and social legitimacy.
The Application of Islamic Business Ethics in Modern Markets: Principles, Challenges, and Opportunities in a Globalized Economy Sikki, Nurhaeni; H, Rahma Indhytsania; Tumbas, Gradiana; Mayusip, Billy; Mamengko, Waraney; Dotulong, Dean Joshua
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 3 (2025): Agustus - October
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i3.2215

Abstract

This paper examines the principles, challenges, and opportunities associated with applying Islamic business ethics in contemporary markets, focusing on how Sharia-based ethical frameworks interact with the realities of globalized trade and digital transformation. Drawing on classical sources such as the Qur’an and Hadith, as well as modern interpretations from Islamic scholars, the study identifies core principles including justice (adl), trustworthiness (amanah), transparency (shafafiyah), prohibition of usury (riba), and avoidance of uncertainty (gharar). Using a qualitative approach based on literature review and case analysis, this paper finds that Islamic business ethics provide a holistic framework that fosters integrity, social responsibility, and sustainable growth. However, businesses face challenges such as navigating interest-based global financial systems, ensuring halal compliance in supply chains, and addressing ethical concerns in digital markets. Opportunities arise in the expanding halal industry, ethical finance, and the growing demand for value-based commerce among Muslim and non-Muslim consumers.
Implementasi Layanan Berbasis Teknologi Informasi Dalam Mewujudkan Pelayanan Unggulan di Rumah Sakit Mustoha, Mustoha; Sikki, Nurhaeni; Fadhilah, Murni; Supriadi, Drajat; Wahyudin, Wahyudin; Wardana, Hendra; Istyadzah, Mystah; Prabowo, Eric Satrio Adi; Alif , Danendra Favian; Silalahi, Jonsinar
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 3 (2025): Agustus - October
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i3.2251

Abstract

Perkembangan teknologi informasi telah mendorong transformasi signifikan dalam sistem pelayanan kesehatan, termasuk di rumah sakit. Penelitian ini bertujuan untuk menganalisis penerapan teknologi informasi (TI) dalam meningkatkan kualitas pelayanan di rumah sakit. Rumah sakit sebagai lembaga pelayanan kesehatan dengan berbagai proses kompleks membutuhkan pemanfaatan TI untuk meningkatkan efisiensi operasional, akurasi pengambilan keputusan medis, serta kepuasan pasien. Dengan pendekatan kualitatif dan desain deskriptif, penelitian ini menggambarkan implementasi layanan berbasis TI di rumah sakit, meliputi sistem informasi manajemen rumah sakit (SIMRS), rekam medis elektronik (EMR), aplikasi mobile, dan sistem antrian online. Hasil penelitian menunjukkan bahwa penerapan TI dapat mempercepat proses pelayanan, mengurangi kesalahan medis, serta mempermudah akses informasi bagi pasien. Selain itu, teknologi ini juga berkontribusi pada peningkatan kepuasan pasien melalui pengurangan waktu tunggu dan kemudahan akses layanan. Namun, keberhasilan implementasi TI sangat bergantung pada kesiapan sumber daya manusia, perencanaan yang matang, serta pengelolaan perubahan yang efektif. Penelitian ini menyimpulkan bahwa dengan dukungan yang tepat, rumah sakit dapat mencapai pelayanan unggulan yang tidak hanya memenuhi standar nasional, tetapi juga mampu bersaing di tingkat global.
Perception of Business Ethics and Healthcare Service Quality in Hospitals: Impact on Patient Satisfaction and Loyalty Widjaja, Trees Nia Sari; Sikki, Nurhaeni; Kasyati, Kasyati; Yinnie, Celine; Febrina, Dara Meutia Ayu; Kusyanto, Fahmi Abdullah; Hayya, Lidya Nur; Samsu, Ridha Aprillah; Astuti, Tri
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 3 (2025): Agustus - October
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i3.2252

Abstract

This study examines the impact of patients' perceptions of business ethics and healthcare service quality on their satisfaction and loyalty within hospital settings. As healthcare becomes increasingly competitive, ethical conduct and service quality have emerged as pivotal factors in ensuring patient retention. A quantitative research approach was utilized, with data collected from 200 hospital patients through a structured questionnaire. The findings reveal a significant positive relationship between business ethics and service quality on patient satisfaction. Moreover, patient satisfaction was found to strongly influence patient loyalty. The results highlight the importance of ethical practices and high service quality as strategic drivers for enhancing patient loyalty. The study concludes by offering managerial recommendations aimed at fostering better ethical standards and improving healthcare service delivery to strengthen patient retention.
Co-Authors Abubekar, Udin Achmad Noerkhaerin Putra Adang Haryaman Afiani, Akzir Fitri Agung Prabowo, Hanif Agustian, Fitrah Agustini Agustini, Agustini Ahmad Muzakki Aisyah, Sitti Nur Akhifin, Akhifin Alif , Danendra Favian Amalia, Anggi Amanda, Dea Andrian, Rangga Anshari, Kamal Ardyansyah, Mukhlas Arif Rahman Ariyani, Alisiah Rezky Assegaf, Muhammad Iqbal Astuti, Melani Tri Avianti, Astri Ayu Laili Rahmiyati Ayu Renatasari, Distya Bakhita, Rona Maulidia Bramanto, R. Handi Budiawan, Likha Navadiani Chasanah, Rima Huswatun Chintiyani, Fitri Choiri Rohmawan, Hanung Darmawan, Widiyah Depi, Jeanne Nurtami Devi Indriyani Diana Pratiwi, Teggy Diana Pratiwi2 Dina, Soneta Dotulong, Dean Joshua Eddi Supriadi Ernawati Ernawati Eva Rachmawati Fadhilah, Murni Fadill Akbar, Muhammad Fansari, Riska Fitriani Zenab Farhanah, Raden Farhanah, Raden Firra Farida Yuliaty Fatmasari, Raden Roro Fauziah Fauziah Febrina, Dara Meutia Ayu Fikhrin, Mochammad Ghalib Firdaus, Ridwan Tho At Firmansyah, Muhammad Lutfi Fitrianti, Nida Garnida Gerhana, Hana Gladys, Febrina Goncalves, Manuel Gunawan, Putri Kurnia Gunawan, Yanyan Guterres, Alexandre de Sousa H, Rahma Indhytsania Haerunnisa, Indah Harahap, Linda Rahmadhani Hartono, Muhammad Hartono, Muhammad Reno Hasibuan, Puji Lestari Hasna, Nisrina Hayya, Lidya Nur Herijanto, Budyawan Herlaman, Jendry Hersusetiyati Hersusetiyati, Hersusetiyati Heryani, Ridha Fitria Hidayat, Syarif Azwar HR, Leni Nuraeni Ihwani, Najmi Imas Siti Masitoh Indhytsania H, Rahma Indrawati, Ai Wiwin Istyadzah, Mystah Jacob, Lodia Antonia Juanda, Agus Karlina, Nova Kartina, Hana Betel Kasyati, Kasyati Khaneisya, Rashell Puteri Klarita, Endi Liani Kristi, I Sildani Kusuma, Ajeng Nisa Kusyanto, Fahmi Abdullah Lesmana, Angga Prasetya Lestari, De Luh Pratiwi Angganing Liana, Lia Lusito, Tri Astrit Makbul, Aktris Monika Favorit Malik, Rahadian Mandala, Nesha Adelina Maulana, Fajar Maulana, Salas Iqbal Mayusip, Billy mirzaq, mirzaq Missa, Rony Rikus Mudiansyah, Aris Muhaeni, Budi Muhammad Hidayat Muhammad Ilham Mukti, Aryani Kusuma Mulyeni, Sri Mustoha, Mustoha Nabila, Dea Nahuri, Sasinta Bela Naja, Nadia Syahran Najarudin, Muhammad Nasution, Caesar Rayhand Arrafif Nasution, Nurul Fitria Nuraida, Irma Nurjaman, Maman Nurliah, Lien Nurokhim, Fathur Rhohman Permana, Iskandar Prabowo, Eric Satrio Adi Pramudani, Nadia Prasetyo, Tri Wahyu Pratama, Dewi Yulianti Pratama, Yudhistira Anugerah Pratiwi, Hanameyra Prihatin, Dewi Mustikaning Purba, Muhammad Arsyad Purwantiningsih, Meiyanti Pusparani, Kinanti Vionanda Puspita, Nike Putra, Angga Tri Adi Putri, Anugera Septidwi Putri, Aulia Salsabila Putri, Cantika Dea Nurlaela Putri, Liska Zahara Putri, Ria Hutami Rachman, Muhamad Rachmansyah, Farhan Rachmat, Andri Kusmayadi Rahayu, Hanny Rahmawati, Feti Ramadhan, Mochamad Zibran Haykal Ratih, N. Ratna Deli Sari Ratna Deli Sari Ratnajaya, Aep Restiani, Laela Sari Rifal, Dwiki Indar Rizki, Andi Aulya Rusdianthi, Rani Sabila, Silsi Sahrial, Endi Samsu, Ridha Aprillah Sandra Irawaty Santi Santi Sanusi, Nunung Sari, Desi Mayang Sari, Euis Ayu Indah Purnama Sari, Rahmi Rachmawati Sari, Yulia Puspita Shabrina, Nadia Sarah Shintya Dewi, Maria Siampa, Vindy Nugraha Sifa Fauziah, Sifa Silalahi, Jonsinar Soares, Elsa Da Costa Soares, Sebastiao Barreto De Carvalho Solihin, Khoirul Suarman, M Dani Suciantoro, Wasis Sulistiana, Risa Supriadi, Drajat Suriansyah, Suriansyah Suwartika, Wawat Suyanto Suyanto Syafrizal, Asnita Putri Syahidin, Rukhiyat Syarifudin Taliudin, Yusuf Tija, Irmansyah Tjandring, Yuni Cynthia Dewi Tri Astuti Triandi Kuseno Triani Putri, Melati Tsani Putri, Meitri Tumbas, Gradiana Utami, Reski Vip Paramarta Wagino Wahyudin Wahyudin Wahyuni, Silvy Dwi Waraney Mamengko, Waraney Wardana, Hendra Wibawa, Made Sabda Adi Widianti, Wiwin Widjaja, Trees Nia Sari Wijaya, Sandra Tiara Wisnu Wijaya Wulandari, Apriliana Ayu Yanti, Neneng Trisna Yinnie, Celine Yuliwulansih, Haryani Yuyun Yuniarsih Zaelani, Pupi Indriati Zaenal Aripin