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All Journal Jurnal Konseling dan Pendidikan AT TA´DIB Journal of Economic, Bussines and Accounting (COSTING) Journal on Education Jurnal Review Pendidikan dan Pengajaran (JRPP) JURNAL LENTERA BISNIS Jurnal Pendidikan dan Konseling International Journal of Economics, Business and Accounting Research (IJEBAR) Responsive: Jurnal Pemikiran dan Penelitian Administrasi, Sosial, Humaniora dan Kebijakan Publik Community Development Journal: Jurnal Pengabdian Masyarakat BERNAS: Jurnal Pengabdian Kepada Masyarakat Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Edu Cendikia: Jurnal Ilmiah Kependidikan International Journal of Education, Social Studies, And Management (IJESSM) Unram Journal of Community Service (UJCS) JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) ProBisnis : Jurnal Manajemen KENDALI: Economics and Social Humanities Jurnal Multidisiplin West Science JURNAL ABDIMAS PLJ Jurnal Psikologi dan Konseling West Science Jurnal Bisnis dan Manajemen West Science Journal of Social Science and Business Studies Journal of Information System, Technology and Engineering Multifinance Jurnal Pengabdian Masyarakat dan Riset Pendidikan Journal of Innovative and Creativity KIC
Fatimah Malini Lubis
Politeknik LP3I Jakarta, Administrasi Bisnis, Jakarta, Indonesia
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Neuroscience Nursing Public Health Social Sciences Veterinary Other

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Journal : JURNAL LENTERA BISNIS

 1 
ANALISIS PSYCHOLOGICAL CAPITAL, MINDFULNESS DAN EMOTIONAL INTELLIGENCE TERHADAP KINERJA KARYAWAN INDUSTRI JASA Kushariyadi Kushariyadi; Jean Evelyn Ilela; Mozart Malik Ibrahim; Fanny Patricia Teng; Basuki Wisnu; Fatimah Malini Lubis
JURNAL LENTERA BISNIS Vol. 14 No. 1 (2025): JURNAL LENTERA BISNIS, JANUARI 2025
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v14i1.1415

Abstract

Employee performance in the service sector is the intended focus of this research into the relationship between psychological capital, mindfulness, and emotional intelligence. Emotional and psychological aspects significantly impact how well employees perform in fast-paced, high-pressure workplaces. A person's psychological capital encompasses their optimism, self-assurance, hope, and perseverance in the face of adversity at work. Workplace attention and adaptability are both enhanced by practicing mindfulness, which is associated with being fully present in the here and now. The capacity to be self-aware, emotionally intelligent, and socially adept is a key component of emotional intelligence. A quantitative approach was used in this investigation, employing a survey procedure that included 200 employees. A positive and statistically significant relationship between employee performance and the three variables was found in the study. Among these factors, Psychological Capital, Emotional Intelligence, and Mindfulness have the most impact. According to these results, service sector companies can maximize employee performance by employing a human resource management strategy that takes into account employees' psychological and emotional needs.
ANALISIS PENGARUH SELF-LEADERSHIP, WORKPLACE WELL BEING DAN PENGEMBANGAN KARIR TERHADAP EMPLOYEE ENGAGEMENT PADA INDUSTRI JASA Muhammad Zakaria; Andy Ismail; Tyahya Whisnu Hendratni; Flora Grace Putrianti; Adi Soeprapto; Fatimah Malini Lubis
JURNAL LENTERA BISNIS Vol. 14 No. 2 (2025): JURNAL LENTERA BISNIS, MEI 2025
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v14i2.1550

Abstract

This study aims to analyze the influence of self-leadership, workplace well-being, and career development on employee engagement in the service industry. The service sector faces significant challenges in maintaining employee engagement due to the nature of the work, which demands excellent service and intensive human interaction. In this context, self-leadership is considered crucial in encouraging individual initiative and responsibility, workplace well-being plays a role in maintaining working conditions that support mental and physical health, while career development provides motivational support for employees to achieve their long-term goals. This research uses a quantitative approach with a survey method involving 100 respondents working in the service sector. The data were analyzed using multiple linear regression to examine both the simultaneous and partial effects of the three independent variables on employee engagement. The results show that all three independent variables significantly influence employee engagement, both partially and simultaneously. Self-leadership demonstrated the strongest influence, followed by workplace well-being and career development. These findings imply that improving employee engagement in the service industry can be achieved by enhancing personal leadership capabilities, creating a work environment that supports well-being, and providing clear and sustainable career development paths. This study contributes to the development of employee engagement theory in the service sector and serves as a reference for human resource managers in designing effective engagement strategies.
Co-Authors A. Dara Dewi Mallarangan Abdul Haris M. Zen Abdul Rahman Abdurohim Abdurohim ADE RISNA SARI Ade Suhara Adi Soeprapto Agus Siswanto Agus Suyatno Agustinus, Jati Wahyono Ahmad Nur Budi Utama Akhmad Fauzi Akhmad Fauzi Akhmad Ramli Albab Al Umar, Ahmad Ulil Alfa Santoso Budiwidjojo Putra Ali Zaenal Abidin Anantadjaya, Samuel PD Andini Shifa Ariba Andriani, Hertya Andy Ismail Anitiyo Soelistiyono Ansori , Kholid Antonio, Ferdi Ariba, Andini Shifa Ary Bayu Nugraha Astuti, Enny Diah Atika Dyah Perwita Baehaqi Basuki Wisnu Bayu Purbha Sakti Betty Rahayu Bilgies, Ana Fitriyatul Budi Akhmad Tarigan Catik Yustina Mart Cindy Sandra Lumingkewas Darwin Kesuma darwis darwis, darwis desi kristanti, desi Devin Mahendika Didi Suhendi Dila Erlianti Djunaedi Djunaedi Dominica Dini Afiat Elisa Khairani Enny Diah Astuti Erica Fahrani Shifa Azizah Eskawida Eskawida Evalina Darlin Fahmi Kamal Fanny Patricia Teng Fany Septiany Nabilah Febrian, Wenny Desty Feby Arma Putra Ferdy Leuhery Feriyadin, Feriyadin Firman Aziz Fitriyatinur, Qurnia Flora Grace Putrianti Flora Grace Putrianti Hadi Prayitno, Hadi Hamdi, Muhamad Zikry Haniwijaya Pahlawansah Haribowo, Rio Haris Karyadi Havidotinnisa, Siti Hedrat M. Nure Heriswanto Hernawan, Moch Arif Hertya Andriani I Putu Agus Dharma Hita Iis Kartini Ilham Arief Imam Jayanto Imam Sucipto Irsyad Dhahri Samad Ita Soegiarto Ita Soegiarto Iwan Henri Kusnadi Jasiah Jasiah Jean Evelyn Ilela KMT Lasmiatun Komala Komala Komala Komala Komala Kumalaningrum, Dwi Rahayu Kushariyadi Kushariyadi Kuswandi Kuswandi La Juli La Ode Marihi Lamatokan, Sisca Lasmiatun , KMT LASRIDA SIGALINGGING Lenny Nuraeni, Lenny Machin Machin Maria Evy Purwitasari May Vitha Rahmadhani Misno Misno Moh Solehuddin Moh. Samsul Arifin Mohzana Mozart Malik Ibrahim Muhamad Akbar Muhamad Risal Tawil Muhamad Zikry Hamdi Muhammad Ade Kurnia Harahap Muhammad Haris Muhammad Rizky Zulkifli Muhammad Syafri, Muhammad Muhammad Zakaria Musran Munizu Mutia, Dara Nabilah, Fany Septiany Nainggolan, Rhany Nasruddin Khalil Harahap Nawangwulan, Irma M Nofirman, Nofirman Nu'man Afif Nurdiani, Tanti Widia Nurlelasari Ginting Oktapiani, Ananda Olubitan, Joseph Oluremi Pawisari Pawisari Putranto, Samuel Aditya Eko Rahayu, Istiyawati Rahman, Rifania Auralia Ramadhan, Rizky Maulana Rasty Yulia Rendra Agung Prabowo Retnowati, Eli Revi Sesario Rhany Nainggolan Rhina Pongtuluran Rifania Auralia Rahman Rinovian Rais Riyanti, Apriani Rizki, Putri Ade Rizky Maulana Ramadhan Rony, Zahara Tussoleha Roza, Nelli RR. Ella Evrita Hestiandari Rustiawan, Indra Sabalius Uhai Saksono, Lalang Santosa, Sonny Saputra, Eka Kurnia Sardin Sari Zulfiana Hasan Sari, Vina Budiarti Mustika Setiawan Setiawan Setiawan, Roy Shifa Azizah, Erica Fahrani Simatupang, Teddy Juanda Sirait, Edison P Sisca Cletus Lamatokan Siska Siska Siti Annisa Wahdiniawati, Siti Annisa Siti Patimah Sobali, Utep Soegiarto, Ita Sonya Sidjabat St Rahmah St. Sukmawati. Sudadi Sukirman Sukirman Sulaeman, Moh. Muklis Sultan Andilah Suriani Nur Susanto Susanto Susi Arijanti Susi Indriyani Sutapa, Heru Suwahono Suwahono Suwandana, I Made Adi Tanti Widia Nurdiani Teguh Setiawan Wibowo Tyahya Whisnu Hendratni Umi Setyorini Usulu, Elvira M. Vera Herlina Mustari Violin, Vivid Widaryo, Chandika Mahendra Widianti, Fadillah Nur Wisnu, Basuki Wulandari, Ayu Ratna Zahra Khusnul Lathifah Zulkifli, Muhammad Rizky Zuraida Zuraida