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RANCANG BANGUN SISTEM E-LECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT (E-CRM) BERBASIS LOCAL AREA NETWORK PADA PT. UNGGUL CIPTA TEKNOLOGI Hidayat, Rachmat; Listianingsih, Lona
Sinkron : jurnal dan penelitian teknik informatika Vol. 2 No. 2 (2018): SinkrOn Volume 2 Nomor 2 April 2018
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (967.36 KB)

Abstract

Unggul Cipta Teknologi adalah perusahaan yang bergerak di bidang penyediaan kendaraan pelacak produk GPS (Global Positioning System). Selain menyediakan produk GPS, PT.Unggipta Cipta Teknologi juga memberikan layanan kepada pelanggan untuk menangani keluhan jika terjadi masalah dengan produk yang mereka gunakan. Proses pencatatan rekaman rekaman sederhana dan bukti rekaman juga tidak pernah ditulis tidak jelas, koordinasi antara administrasi dengan keluhan tidak pernah direspon dengan cepat, terasa kurang efisien dan efektif dalam memberikan pelayanan kepada pelanggan sehingga keluhan pelanggan tidak pernah dialamatkan. Untuk mengatasi permasalahan tersebut, penulis melakukan penelitian untuk menjawab permasalahan tersebut, bahwa PT Unggul Cipta Teknologi sangat membutuhkan sebuah sistem yang dapat membantu meningkatkan pelayanan pelanggan dan respon cepat serta bukti dokumen yang tersimpan dalam database. Melakukan penelitian Coustomer Relation Management (CRM) berdasarkan Local Area Network (LAN). Konsep implementasi CRM dari Bagian Administrasi akan mencakup keluhan pelanggan yang akan diteruskan ke Bagian Unit atau Keluhan atau Teknis, dari Teknisi akan melakukan pemeriksaan sesuai dengan keluhan pelanggan dan jika ditangani oleh Teknisi atau keluhan akan membuat laporan tersebut sesuai untuk hasil pemeriksaan dan akan diteruskan kembali ke Bagian Administrasi dan melapor kepada Corporate Leadership.
Tunagrahita Student Learning Expert System with Backward Chaining Method at YKDW 01 Tangerang School Hidayat, Rachmat; Haryanto, Haryanto; Sapinah, Pipin
Sinkron : jurnal dan penelitian teknik informatika Vol. 3 No. 2 (2019): SinkrOn Volume 3 Number 2, April 2019
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (555.128 KB) | DOI: 10.33395/sinkron.v3i2.10020

Abstract

In general, the habit of learning a person is influenced by personality variables. Not a few parents who do not understand about the method of effective learning for children, the parents and teachers must approach first in order to know the personality and habits of children, especially children with a tunagrahita. Learning method given to the child is very important, therefore teaching methods applied by parents at home and given by teachers should be the same in order to facilitate the child in understanding the lesson and not experiencing confusion because accept different learning methods. This is very influential, because there are still many students with disabilities who still have difficulty understanding the learning especially reading, writing and counting where the learning will be very influential for the community. Based on these problems it is necessary expert system to facilitate parents in providing home study in accordance with the methods of learning provided by teachers at school so that students more easily and quickly in understanding the lesson
Designing Application for Online Shopping Wiganepdo, Suryatno; Hidayat, Rachmat; Noviyan, Rizky Dwi; Pamungkas, K J
International Journal of Research and Applied Technology (INJURATECH) Vol. 4 No. 1 (2024): International Journal of Research and Applied Technology (INJURATECH)
Publisher : Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/injuratech.v4i1.14122

Abstract

This research aims to design an online store to attract consumers' attention because it can facilitate the buying and selling of products, transactions, and ordering of an item and increase people's interest in online shopping. The waterfall approach was the method used in this research. It is a linear methodology of software development, in which improvement is seen as continuing to trickle down through the stages of design, modeling, execution (construction), and testing as a waterfall. The results show that a quality product design can increase brand awareness and quality because consumers and potentially new consumers trust. In online marketing, it can trigger a business in any field in cyberspace. Therefore, website development is also important for business competition and promotes products from placing orders, seeing what items are sold, product names, prices, and product stock. The conclusions obtained in this study are the design of an attractive and quality online store design plays an important role in attracting buyers and increasing sales of a product. With the help of promoting products online, products can be sold worldwide and increase the seller's profits
Effectiveness of MRI in Detecting and Diagnosing Brain Tumors in Children: A Meta-Analysis Hidayat, Rachmat
Sriwijaya Journal of Radiology and Imaging Research Vol. 2 No. 2 (2024): Sriwijaya Journal of Radiology and Imaging Research
Publisher : Phlox Institute: Indonesian Medical Research Organization

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59345/sjrir.v2i1.122

Abstract

Introduction: Brain tumors are one of the most common types of cancer in children. Accurate and timely diagnosis is essential to determine optimal treatment and improve patient prognosis. Magnetic resonance imaging (MRI) has become one of the main imaging modalities for detecting and diagnosing brain tumors in children. Methods: A meta-analysis was conducted to evaluate the effectiveness of MRI in detecting and diagnosing brain tumors in children. Twelve studies that met the inclusion criteria were evaluated for sensitivity, specificity, positive predictive value (NPV), negative predictive value (NPV), and positive likelihood ratio (LR+). Results: The results of the meta-analysis showed that MRI had a sensitivity of 92.5% (95% CI: 86.4% - 96.7%) and a specificity of 97.3% (95% CI: 94.2% - 99.0%) for detecting brain tumors in children. NPV and LRP+ were 97.0% (95% CI: 93.8% - 99.2%) and 33.1 (95% CI: 11.8 - 117.2), respectively. Conclusion: MRI is recommended as the imaging modality of choice for detecting and diagnosing brain tumors in children.
IMPLEMENTASI PROGRAM PENCEGAHAN PEMBERANTASAN PENYALAHGUNAAN DAN PEREDARAN GELAP NARKOBA (P4GN) DI KOTA SURABAYA PROVINSI JAWA TIMUR Hidayat, Rachmat; Widodo, Joko; Radjikan
PRAJA observer: Jurnal Penelitian Administrasi Publik (e- ISSN: 2797-0469) Vol. 4 No. 05 (2024): ADMINISTRASI PUBLIK
Publisher : COMMUNITY OF RESEARCH LABORATORY SURABAYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69957/praob.v4i05.1653

Abstract

Penelitian ini mengkaji tentang implementasi Program Pencegahan Pemberantasan Penyalahgunaan dan Peredaran Gelap Narkoba (P4GN) di Surabaya. Hal ini bertujuan untuk memahami bagaimana program dijalankan dan faktor-faktor yang membantu atau menghambat keberhasilannya. jenis penelitian yang digunakan adalahndeskriptif dengan pendekatan kualitatif, penelitian berfokus model implementasi kebijakan menurut Marilee S. Grindle yaitu isi kebijakan dan lingkungan implementasi. Meskipun terjadi penurunan jumlah pengguna narkoba di Surabaya, tantangan seperti keterbatasan sumber daya masih ada. Program P4GN melibatkan banyak pemangku kepentingan dan menggunakan berbagai strategi. Untuk meningkatkan efektivitas, penjangkauan, koordinasi, pengembangan sumber daya, dan keterlibatan masyarakat perlu ditingkatkan. Studi ini menyimpulkan bahwa meskipun program ini telah mencapai beberapa keberhasilan, upaya dan perbaikan yang berkelanjutan tetap diperlukan untuk mencapai tujuan pemberantasan penyalahgunaan dan peredaran narkoba di Surabaya.
The Influence of Influencer Marketing in Increasing Brand Awareness and Sales for SMEs Agustian, Kresnawidiansyah; Hidayat, Rachmat; Zen, Agustian; Sekarini, Ratih Ayu; Malik, Aulia Januar
Technology and Society Perspectives (TACIT) Vol 1 No 2 (2023): July 2023
Publisher : PT. LITERASI SAINS NUSANTARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61100/tacit.v1i2.54

Abstract

In the ever-evolving digital era, marketing through social media has become one of the most effective tools to promote products and services. One of the latest marketing trends that is emerging is the use of influencers in marketing strategies. This study aims to investigate the effect of influencer marketing on increasing brand awareness and sales for SMEs. The technique applied is a qualitative literature analysis with an emphasis on in-depth understanding of the subject over the period from 2012 to 2023. The results of this study indicate that influencer marketing has great potential to provide significant benefits to SMEs in their endeavours to reach their target market, expand brand awareness, and increase sales. In an ever-changing digital world, influencers hold unique appeal as a source of influence that can connect brands with relevant and engaged audiences.
Knowledge, Attitudes, and Practices Regarding Contraception Among Young Women in Urban Indonesia: A Mixed-Methods Approach Hidayat, Rachmat; Cinthya Callathea; Taufiq Indera Jayadi; Maximillian Wilson
Sriwijaya Journal of Obstetrics and Gynecology Vol. 2 No. 1 (2024): Sriwijaya Journal of Obstetrics and Gynecology
Publisher : Phlox Institute: Indonesian Medical Research Organization

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59345/sjog.v1i2.95

Abstract

Introduction: Unintended pregnancies and unsafe abortions remain significant public health concerns in Indonesia, particularly among young women in urban areas. This study aimed to explore the knowledge, attitudes, and practices (KAP) regarding contraception among young women residing in urban Indonesia, employing a mixed-methods approach to gain an in-depth understanding of this complex issue. Methods: This study used a sequential explanatory mixed-methods design. The quantitative phase involved a cross-sectional survey of 500 young women aged 18-24 years residing in Jakarta, Indonesia. A structured questionnaire assessed their knowledge about various contraceptive methods, attitudes towards contraception, and current contraceptive practices. The qualitative phase comprised in-depth interviews with 30 participants purposively selected from the survey sample to explore their experiences, beliefs, and perspectives on contraceptive use. Quantitative data were analyzed using descriptive statistics and logistic regression, while thematic analysis was employed for qualitative data. Results: The quantitative findings revealed that while the majority of participants had good knowledge about contraception, misconceptions and gaps existed regarding specific methods, particularly long-acting reversible contraceptives (LARCs). Attitudes towards contraception were generally positive, although concerns about side effects and social stigma were prevalent. The prevalence of current contraceptive use was moderate, with condoms and oral contraceptive pills being the most common methods. Qualitative findings provided deeper insights into the factors influencing contraceptive use, including perceived susceptibility to pregnancy, partner communication, family and social influences, access to healthcare services, and religious beliefs. Conclusion: This study highlights the need for comprehensive sexuality education programs tailored to address misconceptions and promote informed decision-making about contraception among young women in urban Indonesia. Strategies to improve access to youth-friendly contraceptive services and address social and cultural barriers to contraceptive use are also essential.
Effectiveness of Mesenchymal Stem Cells in Tissue Regeneration in Ear Injuries: A Meta-Analysis Hidayat, Rachmat
Sriwijaya Journal of Otorhinolaryngology Vol. 2 No. 2 (2024): Sriwijaya Journal of Otorhinolaryngology
Publisher : Phlox Institute: Indonesian Medical Research Organization

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59345/sjorl.v2i1.134

Abstract

Introduction: Ear injuries are a common health problem and can cause significant hearing loss. Tissue regeneration in injured ears is still a big challenge. Mesenchymal stem cells (MSCs) have shown potential for tissue regeneration in various organs, including the ear. This meta-analysis aims to evaluate the effectiveness of MSCs in tissue regeneration in ear injuries. Methods: We conducted a literature search in various electronic databases, including PubMed, Cochrane Library, and Scopus, for studies examining the use of MSCs in tissue regeneration in ear injuries. Inclusion criteria included randomized controlled studies, prospective observational studies, and cohort studies examining the effectiveness of MSCs on hearing improvement, regeneration of ear structures, and reduction of inflammation. Results: A total of 12 studies with a total of 342 participants met the inclusion criteria. The meta-analysis results showed that MSCs significantly improved hearing improvement (standardized mean difference [SMD] = 0.67, 95% confidence interval [CI] 0.42-0.92, p < 0.001) and ear structure regeneration (SMD = 0.53, 95% CI 0.28 -0.78, p < 0.001). MSCs also showed effectiveness in reducing inflammation (SMD = -0.48, 95% CI -0.73-0.23, p < 0.001). Conclusion: MSCs are an effective and safe therapy for tissue regeneration in ear injuries. Further research is needed to optimize treatment protocols and evaluate the long-term effectiveness of MSCs.
Analysis of Website Quality Using The Webqual 4.0 Method at SMA Negeri 12 Tangerang Wirna, Risalah Sabila; Hidayat, Rachmat; Verawati, Ellya
Informatics and Software Engineering Vol. 1 No. 2 (2023): December 2023
Publisher : SAN Scientific

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58777/ise.v1i2.94

Abstract

Currently, information technology has become a determining factor for success in all aspects. This web media is a suggestion that can be used in schools where websites are used to convey information to students and the general public. SMA Negeri 12 Tangerang Regency is one of the educational institutions that wants to ensure that their website provides a satisfying experience to its visitors. By conducting a webqual 4.0 analysis, SMA Negeri 12 Tangerang Regency can gain deeper insight into the strengths and weaknesses of the website. This research aims to measure the quality of the website of SMA Negeri 12 Tangerang Regency based on the webqual 4.0 dimension variables, namely quality of use, quality of information, and quality of interaction. The method used in this research uses a quantitative method with stages of identifying webqual 4.0 variables, sample selection, data collection, data analysis, data interpretation, and validation. With the results of this research, you can carry out reliability testing, hypothesis testing, t test and f test. So the results can be concluded that during the t test the variables X1, variable Y.
Pengaruh Kualitas Pelayanan, Harga, dan Lokasi terhadap Kepuasan Pelanggan pada Kohikato Coffee di Kota Depok Hidayat, Rachmat; Putra, Suadi Sapta; Digdowiseiso, Kumba
Reslaj : Religion Education Social Laa Roiba Journal Vol 6 No 2 (2024): Reslaj: Religion Education Social Laa Roiba Journal
Publisher : LPPM Institut Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/reslaj.v6i2.5568

Abstract

The purpose of this study was to see the effect of Service Quality, Price, and Location on Kohikato Coffee Customer Satisfaction in Depok City. This type of research uses primary data as data obtained directly by filling out questionnaires to 100 participants. The data analysis technique used in this research is multiple linear regression analysis and hypothesis testing using t-statistics which is processed using the SPSS system. The results of the study obtained a positive and insignificant effect between Service Quality (X1) on Customer Satisfaction (X2) Price has a positive and significant effect on Customer Satisfaction (X3) Location has a positive and significant effect on Customer Satisfaction. Overall, it shows that these variables have a positive and significant influence on customer satisfaction (Y).
Co-Authors A. Heri Riswanto Aan Hardiyansah Abdul Mahatir Najar Abdulwahab Hakimi Abhimanyu Putra Abu Bakar Abu Bakar Abudarda, Andi Risda Fitrianti Achmar Mallawa Adnindya, Rulan Agus Indra Jaya Agus Junaidi Agus Junaidi Agustian, Kresnawidiansyah Ahadi Aulia Rahman Ahmad Ahmad Ahmad Ahmad Fatoni Ahmad Salim, Ahmad ahmad yani Ahmad Zain Sarnoto Ahmad, Arfandi Aisyah Andina Rasyid Aji, Muhammad Pramono Alhan, Khusni Alvian, M. Andri Anang Tribowo Andi Alfa Reza Andres Andres Andriana, Nadila Andronias Siregar Annisa Wimaulia Azlin Anuar, Arman Bin Apriwandi . Arifin, Nurdin Arindi Maretzka Aryanto, Hermawan Noval Asep Nugraha, Asep Ayeshah A Rosdah Azakhia, Yolanda Citra Baharuddin Baharuddin Baihakki, Fajar Bella Stevanny Bemba, Tonia Buchari Buchari Budi Pratiti Burhan, Ahmad Syarif Carla R Marchira Catherine Christine, Debbie Cinthya Callathea Dahlan, Dadang - Dariyanto, Erwin David Usman Debby Handayanti Harahap Dessa, Rima Didi Rosiyadi Djoko Widodo Edith Humries Ella Amalia, Ella Ellya Verawati Elsa Iskandar Erizka Rivani Erma Agusliani Ester G Pansserga F, Zaeturohmah Fahcreza Faisal Syahputra, Faisal Fajarwati, Lia Fathonah, Andina Nur Fatmah Sayeed Fatmawati Fatmawati Fatmawati Fildzah Hashifah Taufiq Fiona Widyasari Firdaus Muhammad Firjatullah, Andhika Fauziana Firman Hadi Griselda Griselda Hadi, Dudi Abdul hadi, marwan Hamzah, Fajri Handayani, Lisa Hartana, Hartana Haryanto Haryanto Herman Paninggiran Hermansyah Hermansyah Hermansyah Herry Hasnawi Herwansyah Hesti Putri Hidayah, Sri HUSNUL KHOTIMAH Ichsan, Amirul Ika Kartika Ikrima Ikrima Ilahi, Rahmat Imam Pribadi Indri Yani Septiana Inggarsih, Rara Irawan Sastradinata Irawan Sastradinata Irham Irham Irsan Saleh Ismar Hamid Iwan Setiawan Jakariya Jamalullail Jayawarsa, A.A. Ketut Jerni Joko Marwoto Joko Marwoto Julian Sigap Rosadi Suwarso Juniarta, Teguh Junoretta Haviva Ernanto Kahar, Irsan Kashardi, Kashardi Kemas Abdul Mutholib Luthfi Kemas Abdul Mutholib Luthfi Kemas Ya'kub Rahadiyanto Krishna, Hidan Bayu Krisna Murti Kumba Digdowiseiso, Kumba Kurnia KURNIA KURNIA, KURNIA Lestari Barus, Irene Sukma Linda Purnama Linda Purnama Listianingsih, Lona Lisye Tiur Simanjuntak Lusia Hayati Lusia Hayati Lusia Hayati Lusia Hayati Lusia Hayati, Lusia Luthfi, Kemas Abdul Mutholib M. Baqir M. Yogi Riyantama Isjoni Mahmood Abbas Mahmuddin Mahmuddin Mail, Abdul Maisya, Irin Makbruri Amin Malik, Aulia Januar Maria Margareth Wilson Marlinda, Dwi Martino Dwi Nugroho MARYANTI, LILIS Mauladan, Ravy Maulana Saputra Maulana, Fahrul Maximillian Wilson Meilinda, Salsa Rizkia Mgs Irsan Saleh Mgs Irsan Saleh Mirna Dianita Mizan Ikhlasul Rahman Muallin, Muallin Mubarok, E. Saefuddin Muh. Arqam Muhammad Anzarach Pratama Muhammad Ashraf Muhammad Bima Muhammad Damar Udin Muhammad Irsan Saleh Muhammad Reagan Muhammad Reagen Muhammad Ridwan Muhammad Rizky Hidayatullah Muhammad Yoshandi Muhlis Muhlis Mukti Zainuddin Mustafa Mahmud Muthia, Putri Muthia, Putri Nadia Khoirina Najla Khairunnisa Nanda Ermanda Nandang Iriadi Nani Solihati Nasriandi Nasriandi Ninuk Riesmiyantiningtias Nita Parisa Noorzaman, Sandi Noviyan, Rizky Dwi Nur Ainun Nur Riviati, Nur Nur Saqinah Galugu Nur, Suaib Nurdin, Muh Nur Ihlas Nurdina, Mutia Nurhasanah Nurhayati, M Sinta nurliah, nurliah Nurpahni, Siti Salma Nurrahmah, Andi Nurwijayanti Oktaviyani, Hikmatul Oliva Azalia Putri Olivia Azalia Putri Pajarianto, Hadi Pamungkas, K J paosan, ahmad Patricia Wulandari Patry, Him Petty Purwanita Poku, Ham pongtiku, ita Prakarsa, Bambang Pramono, Yacob Agung Prayudhi, Risa Prihatina Anjela Purnamasari, Septi Puspa Sari, Puspa Puspa Zulaika Puspita, Sabrina Diah Puspitasari, Andini Putra, Suadi Sapta Putri Muthia Rachman, Andry Arifian Rachmat Hidayat Raden Ayu Adelia Safitri Raden Sunita Radiyati Umi Partan Radjikan Rahayu, Rosi Rahma, Wahidatul Qhoiruh Rahman, Ahadi Aulia Rahman, Ahadi Aulia Rahman, Alfi Rahmat Rais Rahmat Saleh Raihan Aqiilah N.L. , Andi Ahmad Ramadhan, Hamzah Ramadhani, Anjas Ramli, Musdalifah Rara Inggarsih Rara Inggarsih Rashidah Unaib Al Zayid Rasyidah Jalil Reisha Notonegoro Resva Meinisasti Rety, Alghazali Riani Erna Rima Rachmawati Riri Juliantika Risnanosanti Risnanosanti Riswanto, A Heri Riswanto, A. Heri Riswanto, Andi Heri Riswanto, Heri Safi'i, Imam Sahidan Sahidan Sahidan Sahidan Sahni Putri, Andi Rani Saksitha, Deassy Arestya Salni Salni Saman, Saman Samsuri, Fhadil Hidayat Sangkanni Maharani Shaadin Sapinah, Pipin Sarah Sarah Fernandez Sari , Windy Dian Sari H. S., Maharani Puspita Sari, Anggi Psutpita Sari, Windy Dian Sarmila, Sarmila Sarnato, Ahmad Zain Satriansyah , Arief Sekarini, Ratih Ayu Sepang, Rosa Marten Septi Purnamasari Septi Purnamasari SEPTIAN, DIAN Seruni, Seruni Shalita Dastamuar Shina Abdulkadir Sony Sanjaya Sonya Syarifah Sri Nita Sri Nita Sri Nita Sri Nita, Sri Sri Tuti Rahmawati Sri Vandayuli Riorini Srihardjanti, Rurien Sry Agustina St. Aisjah Farhum, St. Aisjah subakti, hani Sudaramanto, Bagus Sujud, Atsari Surya Ade Saputera Surya Darma Surya Darma Syahira, Yowanda Aviva Syarif Burhan, Ahmad Tanjung, Enha Syahrul Taufiq Indera Jayadi Tiara Fatrin Tri Santoso Triwani Triwani Triwani Tungki Pratama Umar Tungki Pratama Umar Tunru, Andi Alif Uswatun Hasanah Vania Delma Veithzal Rivai Zainal Wahyudin Wahyudin Wardani, M. Fikri Wardiansyah Wardihan Sabar Wiganepdo, Suryatno Wijaya, Maya Septa Winda Ramadianti, Winda Wirna, Risalah Sabila Yeni Agustin Yundari, Yundari Yuni sahruni, Ade Yusnaini Yusnaini Yusnia Budiarti Yusri Razali Zaidan, Naufal Muhamad Zakaria, Khairunnisa Zelka Dapala Zen, Agustian Ziske Maritska