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Penerapan six sigma untuk meningkatkan kualitas pelayanan pada Instalasi Gawat Darurat (IGD) di Rumah Sakit Toto Kabila Bone Bolango Rasyid, Abdul; Yacub, Fidya Ayustina; Uloli, Hendra
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 1 (2025): January
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i1.37585

Abstract

RSUD Toto Kabila Bone Bolango is one of two hospitals in Bone Bolango Regency. The hospital provides inpatient, outpatient, and emergency services. Hospital quality can be measured by patient satisfaction. One way to improve the quality of the hospital is to reduce problems that can have an impact on the quality of the hospital. This study aims to measure the level of patient satisfaction, determine the attributes that are prioritised in improving the quality of emergency department services at RSUD Toto Kabila, and make a proposed improvement design. The methods used in this research are service quality (SERVQUAL) and six sigma DMAIC (define, measure, analyse, improve, control). Based on the results of the study, the quality of service has not met the needs and desires of patients, because there are several attributes that have the largest gap value and the smallest sigma value. Some of these attributes will then be made an improvement design using 5W + 1H.
Penerapan metode Quality Function Deployment dan analisis SWOT sebagai upaya pengembangan bisnis Coffee Shop Hako Gorontalo Rasyid, Abdul; Wolok, Eduart; Mamonto, Jessica Gabriani
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 1 (2025): January
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i1.37650

Abstract

HAKO Gorontalo is a Coffee Shop located in Gorontalo City. Along with the increase in coffee shops in Gorontalo City, HAKO experienced a significant decline in income due to increasingly fierce business competition. To face increasingly fierce competition, HAKO Gorontalo needs to develop its business. This research aims to find out the attributes that customers want and to provide suggestions in efforts to develop the HAKO Gorontalo coffee shop business. The method used in this research is the Quality Function Deployment (QFD) method and SWOT Analysis. Based on the results of this research, 5 attributes were found that were deemed unsatisfactory out of 24 attributes obtained based on customer desires. Based on the results of the SWOT analysis, the results show that the HAKO coffee shop is in quadrant one or the progressive quadrant. By using the S - O strategy, it is hoped that the HAKO coffee shop can continue to develop its business. Customer satisfaction surveys conducted periodically can also help to find out the hopes and desires of HAKO Gorontalo coffee shop customers. 
Penerapan life cycle assessment pada proses produksi di PT. Royal Coconut Gorontalo Bayu, Muh Aditya Utomo; Rasyid, Abdul; Uloli, Hendra
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 1 (2025): January
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i1.38553

Abstract

PT Royal Coconut Gorontalo is a company that processes coconut into coconut flour, coconut oil and meal products. This company has experienced cases of environmental pollution caused by less than optimal waste treatment. The purpose of this study is to determine the magnitude of the environmental impact of the production process in the company. One of the efforts to determine the magnitude of environmental impacts caused by the production process is using the Life Cycle Assessment (LCA) method. The results of this method can determine the critical points that cause environmental impacts so that several alternative recommendations for improvement are obtained. Determination of the best alternative recommendations using the Analytical Network Process (ANP) method. ANP is one method to measure the priority scale in making a decision. The results of environmental impacts using the LCA approach with eco-indicator 99 method are respiratory inorganics with a value of 8.2382 kPt, while the results of the ANP method concluded that the alternative use of briquettes as boiler fuel and environmental impact criteria as the top priority in environmental improvement.
PENGUKURAN KINERJA RANTAI PASOK MENGGUNAKAN METODE SCOR DI UMKM ZOELLEN SAGELA GORONTALO Rasyid, Abdul; Sulanda, Sinta Bellah; Hasanuddin, Hasanuddin; Uloli, Hendra; Lahay, Idham Halid
JAMBURA: Jurnal Ilmiah Manajemen dan Bisnis Vol 7, No 2 (2024): JIMB - VOLUME 7 NOMOR 2 SEPTEMBER 2024
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37479/jimb.v7i2.27485

Abstract

Abstrak: UMKM Zoellen merupakan usaha yang bergerak di bidang kuliner yang berada di Gorontalo. Selama menjalankan aktivitas rantai pasoknya UMKM ini pernah mengalami kendala dalam proses pengadaan produksi dan pengiriman yang tidak tepat waktu. Proses pengadaan UMKM pernah mengalami kekurangan penyediaan bahan baku sehingga berpengaruh terhadap proses produksi berupa tidak tercapainya target produksi dan terlambatnya pengiriman produk. Dalam upaya penyelesaian masalah maka dilakukan pengukuran kinerja rantai pasok UMKM dengan metode SCOR dan AHP yang bertujuan untuk mengidentifikasi kinerja rantai pasok dengan mengetahui indikator apa saja yang digunakan serta memberikan usulan perbaikan. Hasil penelitian menunjukan bahwa terdapat 13 indikator kinerja yang terpilih. Berdasarkan hasil pengolahan data, maka diketahui indikator kinerja memiliki nilai 64,61 (average) dengan menunjukan 5 indikator kinerja yang perlu dilakukan perbaikan.
Pengendalian Kualitas Produk Pia Menggunakan Metode Statistical Quality Control (SPC) dan Statitical Quality Control (SQC) di UKM Hidayah Umar, Sri Lindawati; Hasanuddin, Hasanuddin; Rasyid, Abdul
JAMBURA: Jurnal Ilmiah Manajemen dan Bisnis Vol 6, No 3 (2023): JIMB - VOLUME 6 NOMOR 3 Januari 2024
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37479/jimb.v6i3.22946

Abstract

UKM Hidayah merupakan salah satu UKM yang memproduksi makanan kecil atau cemilan, yang terletak di Jl. Tapa, Ayula Tilango, Kecamatan Bulango Selatan, Kabupaten Bone Bolango. UKM Hidayah memproduksi pia sebanyak 5000 pcs/hari sedangkan pada lebaran dan tahun baru mencapai 7000 pcs/hari. Produk berkualitas merupakan produk yang mampu memenuhi harapan konsumen terhadap barang dan jasa yang ditawarkan. Oleh karena itu, perusahaan berupaya meningkatkan produktivitas, salah satunya mengontrol produk cacat. Berdasarkan data dari bagian pengendalian kualitas UKM Hidayah menunjukan bahwa produk pia memiliki hasil akhir yang tidak sesuai dengan standar dan kualitas yang telah ditentukan. Tujuan dari penelitian ini adalah menganalisis faktor yang menyebabkan produk cacat dan menganalisis pengendalian kualitas produk menggunakan SPC dan SQC sehingga dapat mengurangi produk cacat. Berdasarkan Hasil penelitian menunjukkan faktor penyebab produk cacat yaitu manusia, metode, dan mesin, sedangkan analisis menggunakan metode statistical process control (SPC) dan statistical Quality Control (SQC) terdapat beberapa jenis cacat pia diantaranya adalah cacat gosong, cacat bentuk, dan cacat isi keluar (bocor). Namun cacat tertinggi adalah cacat isi keluar (bocor) dengan jumlah cacat mencapai 13515 pcs/tahun, cacat tertinggi kedua yaitu cacat bentuk dengan jumlah cacat sebesar 7760 pcs/tahun dan yang terakhir cacat gosong 7713 pcs/tahun. Dengan persentase kecacatan 20,13% dan rata-rata cacat 1.68%.
THE INFLUENCE OF EMPLOYEE CREATIVITY ON EMPLOYEE PERFORMANCE WITH COMMITMENT AS A MODERATING VARIABLE Erwanto, Erwanto; Yulia, Rasty; Andriani, Hertya; Herlinda, Herlinda; Rasyid, Abdul
JURNAL ILMIAH EDUNOMIKA Vol. 8 No. 3 (2024): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v8i3.15130

Abstract

This research is a quantitative study with an explanatory approach, namely an approach that relies on previous studies as the main formula for finding new variations/novelty in the research being conducted. The data used in this study are primary data obtained from 400 employees of Private Islamic Universities spread throughout Indonesia. The data were analyzed using the smart PLS 4.0 analysis tool. The result in this article show concluded that the Employee Creativity variable can have a positive relationship direction and a significant influence on Employee Performance because the P-Values point positively and are below the significance level of 0.05, namely 0.007. This is because the more creative employees can make work easily completed, problems can be overcome easily, and company targets can be achieved to improve Employee Performance. In line with the results of the first hypothesis, in the next row as a result of the second hypothesis also shows that the Commitment variable can strengthen the influence of the Work Creativity variable on Employee Performance because the P-Values are positive and below the significance level of 0.05, which is 0.000 more significant than direct testing of 0.007. Thus, the first and second hypotheses in this article can be accepted. Keywords: Employee Creativity, Employee Performance , Commitment
Implementation of Convolutional Neural Network (CNN) Method for Fish Processed Cuisine Image Identification Application with Google Maps Features Saptono, Rachmad; Rasyid, Abdul; Waluyo, Waluyo; Soelistianto, Farida Arinie
West Science Information System and Technology Vol. 2 No. 01 (2024): West Science Information System and Technology
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsist.v2i01.863

Abstract

The rapid advancement of science and technology encourages dynamic transformation in various sectors, especially in the field of information and communication technology (ICT), especially with the existence of Android-based smartphones. This advancement revolutionizes the way we access information, especially about various processed fish dishes in Indonesia. However, despite the plethora of culinary offerings, travelers often find it difficult to discover traditional dishes through social media platforms. To bridge this gap, a new app that utilizes artificial neural networks has been developed. The app allows users to photograph and upload images of processed fish dishes to recognize and provide detailed descriptions and recipes. In addition, integrating Google Maps makes it easy for users to find nearby places that serve these dishes. Testing the app with a dataset consisting of 1577 images of six types of processed fish dishes yielded promising results, with accuracy reaching 97.57% over 120 epochs. This innovation not only preserves cultural heritage but also enhances the culinary experience for locals and tourists.
Forecasting Medium Rice’s Retail Price with Machine Learning in Gorontalo Province Giu, Jamal Darusalam; Gaib, Amalan Fadil; Rasyid, Abdul
CogITo Smart Journal Vol. 11 No. 2 (2025): Cogito Smart Journal
Publisher : Fakultas Ilmu Komputer, Universitas Klabat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31154/cogito.v11i2.930.462-477

Abstract

The stability of rice prices is essential for food security in Indonesia, particularly in Gorontalo Province where volatility has increased in recent years. This study develops a machine learning-based forecasting framework using Decision Tree, Random Forest, and K-Nearest Neighbors (KNN) to estimate next-day retail prices. A harvest-season indicator was incorporated to capture agricultural seasonal patterns. Data preprocessing included feature engineering, data cleaning, exploratory analysis, and chronological splitting to maintain temporal order. Model performance was assessed using RMSE and MAPE. The optimized KNN model achieved the highest accuracy, with an RMSE of 96.76 and a MAPE of 0.4%, demonstrating its strength in capturing short-term price fluctuations. The integration of seasonal indicators further improved predictive performance compared to univariate approaches, offering practical value for supporting timely policy interventions. This study is limited by its narrow feature set and the absence of external drivers such as weather conditions, production shocks, and distribution disruptions. Future research may incorporate additional exogenous variables or explore deep learning and hybrid ensemble methods to enhance robustness and generalizability.
Analisis Keputusan Pemilihan Sepeda Motor Matic untuk Keperluan Touring dengan Metode CoCoSo Rasyid, Abdul; Harahap, Ahmad Prayuda; Pasaribu, Luthfi Maulana
Jurnal Ilmu Komputer dan Teknik Informatika Vol. 2 No. 1 (2026): Januari 2026
Publisher : CV. Raskha Media Group

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64803/juikti.v2i1.115

Abstract

Pemilihan sepeda motor matic yang sesuai untuk keperluan touring memerlukan pertimbangan yang matang terhadap berbagai kriteria seperti fitur, performa, konsumsi bahan bakar, bobot, dan harga. Penelitian ini bertujuan menganalisis pemilihan sepeda motor matic dalam rentang harga Rp30–50 juta dengan menggunakan metode Combined Compromise Solution (CoCoSo). Lima alternatif motor yaitu Lexi, NMax, ADV, Aerox, dan PCX dievaluasi berdasarkan lima kriteria utama (C1–C5). Hasil penelitian menunjukkan bahwa metode CoCoSo mampu memberikan peringkat yang objektif dan komprehensif melalui pendekatan kompromi antar kriteria. Metode ini dapat menjadi alat bantu keputusan bagi konsumen maupun pihak terkait yang membutuhkan analisis sistematis dalam memilih motor matic untuk touring.  
Rethinking Early Childhood Education Management: Its Role in Strengthening Administrative Effectiveness Susanti, Katerina; Rasyid, Abdul; Usgianti, Rivana
Educational Researcher Journal Vol. 3 No. 1 (2026): Educational Researcher Journal
Publisher : Sekolah Pascasarjana Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71288/educationalresearcherjournal.v3i1.144

Abstract

This study examines the role of educational management in strengthening administrative effectiveness in early childhood education (ECE) institutions. While previous studies have often treated educational management as a linear predictor of institutional outcomes, this study adopts a governance perspective to better understand how management practices operate within context-specific conditions. Focusing on ECE institutions in Indragiri Hilir Regency, Indonesia, this research also considers the role of community-based actors, particularly Bunda PAUD, as part of localized educational governance. A quantitative approach was employed using a simple linear regression model. Data were collected from 40 respondents, including school principals and teachers selected through purposive sampling. The research instrument was a Likert-scale questionnaire measuring early childhood education management and administrative effectiveness. Data were analyzed using validity and reliability tests, regression analysis, t-test, and coefficient of determination (R²). The findings indicate that early childhood education management has a positive and statistically significant effect on administrative effectiveness (β = 0.672; p < 0.05), with a coefficient of determination of 0.64. This suggests that management practices account for 64% of the variance in administrative effectiveness. However, both variables were found to be at a moderate level, indicating that management practices and administrative systems are not yet fully optimized. The results also highlight that administrative effectiveness is influenced not only by management but also by contextual factors such as infrastructure, institutional capacity, and stakeholder involvement. This study contributes to the literature by rethinking educational management as a dynamic and context-sensitive process while integrating a governance perspective that emphasizes the role of localized community actors. The findings provide practical implications for strengthening managerial capacity, enhancing stakeholder collaboration, and improving administrative systems in early childhood education.
Co-Authors Abdul Kudus, Hilyas Hibatullah Abdul R. Rahman Abdullah, Moh. Rifaldi Achiriah, Achiriah Achmad, Mestawaty As. Ade Kurnia, Dian Adzikirani Adzikirani, Adzikirani Ahmad Faizal Ahmad Jusmin Ahmed Fernanda Desky Akbar, Aditya Akbar, Mohammad Aldrin Akbar, Muhammad Aldrin Al Fathir, Ihsan Alam, Sitti Nur Albarbassy, Ma’mun Murod Albasyira, Syarika Alfian Alfian Alfikri, Muhammad Alwi, Moh. Amalia Ameliana, Yana Amir Hamzah Muhiddin Amran, Muhammad Anshar Amri, M Choirul Amuati, Muhammad Fitoy An-Nuri, M. Farhan Anam, Wahidul Andi Niartiningsih Andri Irawan Andri Irawan Andriani, Hertya Anirwan Anirwan Anjani, Retno Anshari, Muhammad Bilal Arafat, Muhammad Yasser Arifin, Isnaeni Arinda, Afriani Maya Arry Pongtiku Arwakon, Herna Otta Arya Dwi Putra Arya, Muhammad Farza Asmuruf, Alnoris Asnawi, Arifatul Aini Athiyyah Goesda, Raden Tasya Azhar, Anang Anas Azhar, Nur Fajri Azhari Aziz Samudra Aznan Lelo Bayu, Muh Aditya Utomo Budari, Hadijah Budiarto, Balla Wahyu Buyung R. Machmoed Buyung Rahmad Machmoed Chairul Sa’roni Daliana, Rasmi Dani, Irma Deni, Indira Fatra Dian Ariani Dian Pertiwi Dienwati Nuris, Nisa Doloksaribu, Mikael Dwi Novieta, Intan Dwiyanti, Puput Eduart Wolok Effendy, Hindun Entar Sutisman Erwanto Evi Satispi Fachril, Fadriansyah Fachry Abda El Rahman Fadhliana, Nisa Rizqiya Fahrika, Andi Ika Fajri Vidian Fatminadila, Aulia Fentje Abdul Rauf Fiddin, Faril Aditya Firdayani, Patma Fitra, Takbir Lailatul Fitriani Fitriani Frihandiansah, Riyandi Gaib, Amalan Fadil Gandura, Nurhayati Gianing, Dwene Nur Hafizah, Rehana Qori Hakim, Elsya Bayduri Handayani, Sri Hanif, Muhammad Rofi Hanif, Randy Muhammad Hapsawati Taan Harahap, Ahmad Prayuda Hardianti, Ika Hasan Sazali Hasanuddin . Hasanuddin Hasanuddin Helmy Alian Hendra Uloli Heni Fitriani Herinda Mardin Herlinda Herlinda, Herlinda Husaeni, Ahmad Ramadhan Hutauruk, Cindy Yulvika I Wayan Agus Arimbawa, I Wayan Agus I WAYAN ARDIANA Ibrahim, Muhdi B. Hi Idham Halid Lahay Idris, Taufik Ilka Zufria Indah Sri Wahyuni Irsyadi Yani Irwan Wunarlan Ismail Thamrin Jamal Darusalam Giu Jamil, Khoirul Jufri, Muhamad Taher Jusuf, Abdul Hafid Kamaruddin Jaalam Khabib Sholeh Khairana, Kartika Kholil, Syukur Khomsidah, Nur khusnul khotimah Kusuma, Tittis Narulita Kusumaningati, Iip Dyah Larosa, Esta Latimbang, Moh Almaida Lilies N Tangge Ludfi, Ludfi M. Yogi Riyantama Isjoni Mahmudah, Nabila Tsari Aulia Malik, Muh. Ridwan Mamonto, Jessica Gabriani Manik, Dion Daud Marihi, La Ode Masdiana Matiro, Moh. Alyafi Dg. Mau, Raman S. Mertha Agung Durya, Ngurah Pandji Moh. Abdullah Anshori Monang, Sori Monoarfa, Muhammad Irsyad Moonti, Riton Muhamad Yamin Noch Muhammad Ikbal Muhammad Ridhwansyah Pasolo Muhammad Ridwan Rumasukun Muhammad Rizky Fauzi Muhammad Syaifudin Muliadi Nastiar, Ilham Nasution, Maimunah Boru Nasution, Rahmat Efendi Nazira, Syafiq Nelwan, Alfa Filep Petrus Ngiu, Fauzan Ramadhan Nining Rahaningsih NOY, Ismail R. Nur, Imran S. M. Nurhaeda, Nurhaeda Nurhamidin, Aisyah Nurjana, Anisa Nurwijayanti Oktafiami, Cahaya Panggabean, Tri Pujiati Paramani, Muh Mahabbatullah Pardamean, Syahron Paroluan, Brian Einstein Pasaribu, Luthfi Maulana Patry, Him Permana , Aramdhan Kodrat Permatasari, Rini Pigai, Abiya Pradana, Riski Ananta Pratama, Adevian Fairuz Pratama, Sapta Wahyu Pratiwi, Dwi Amanda Purwanto, Timur Dali Putri, Dea Utami Putri, Lea Fanica Nurhaliza Qamal Qamal Qomarul Hadi Raharjo Raharjo Raharjo, Luthfi Kukuh Rahmanda, Adelia Rahmatia Rakhmania, Amalia Eka Ramadhani, Indah Rasbawati, Rasbawati Rasna Rasty Yulia Rasuli Rasuli Rasyid, Rulyenzi Ratna Ratna Rean, Markus Anto Ria Nelly Sari Ridhwasyah Pasolo, Muhammad Riski, Dinda Ismi Rizki Darmawan Rizky Andrian, Rizky RIZKY ARDIANSYAH Rohmah, Rina Nur Roslina Roslina, Roslina Rozi, Ferdial Fahrul Rustiawan, Indra Sa'diah, Halimatus Sabet, Eli Sajidah, Hanna Sakti Ritonga Saling, Saling Samheri, Samheri Samsurizal, M. Sulaeman Santoso, Suryo Daru Saptono, Rachmad Sarfa, Muhammad Bayu Dermawan Sembiring, Regina Evi Sagita Br Simarmata, Johanes Siregar, Indah Sonia Siti Annisa Wahdiniawati, Siti Annisa Siti Fatimah Situmeang, Abetnego Soelistianto, Farida Arinie Solihah, Nabilahtu Solin, Ayu Erlina Br Sri Ayu Ashari Stella Junus Stepani, Riri Suarna, Nana Suharto, Nugroho Sulanda, Sinta Bellah Sulastri, Ira Sunardi . Susanti, Katerina Suwardih, Dodih Syafiqal, Muhammad Fernaldio Syahminan, Mhd SYAHMINAN, MHD. Syahputra, Muhammad Syahrial Arif Hutagalung Sylfiani, Dini Tantu, Dewirna Tara, Halija Taufik Arief Teppo, Anisa Nurjana Tete, Johni Tiara, Wan Tobing, Nindi Karynnina Luban Trifandi Lasalewo Tugon, Titian Daru Asmara Umairi, Haikal Umar, Sri Lindawati Usgianti, Rivana Utami, Widia Annisa Waluyo Waluyo Wungguli, Fauzan Yacub, Fidya Ayustina Yarangga, Ros Evi Yovita Vivianty Indriadewi Atmadjaja Yudi Hariyanto Yunus, Yana Amelia Yuszda K Salimi Z. Zakaria Zakaria Zakaria Zakaria Zatnika, Yudi Zuhriah Zuhriah Zuhriah, Zuhriah Zulkarnain Zulkarnain