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Journal : Diponegoro Journal of Management

ANALISIS PENGARUH STRES KERJA, WORK SUPPORT DAN KEPUASAN GAJI TERHADAP TURNOVER INTENTION PERAWAT (Studi Pada RSU Nirmala, Purbalingga) Wahyudiana Mukti, Ulfa; Andriyani, Andriyani
Diponegoro Journal of Management Volume 7, Nomor 4, Tahun 2018
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

The purpose of this research is to analyze the effect of work stress, work support, and salary satisfaction on nurse turnover intention (Study on RSU Nirmala Purbalingga).The data were collected through distribution of questionnaires to 95 nurses on RSU Nirmala Purbalingga using random sampling. The data test technique used in this research includes validity test, reliability test, classical assumption test, and multiple linear regression using SPSS software.The results of this study indicate that work stress has positive and significant effect on nurse turnover intention, work support has negative and significant effect on nurse turnover intention, and salary satisfaction has negative and significant effect on nurse turnover intention.
ANALISIS METODE SERVQUAL PADA JASA PENGIRIMAN BARANG EKSPRES “YAKIN ESOK SAMPAI” (STUDI KASUS PADA PT JNE SEMARANG) Rachman, Mohammad; Andriyani, Andriyani
Diponegoro Journal of Management Volume 1, Nomor 4, Tahun 2012
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

Based on data obtained from ASPERINDO that e-commerce business has significantly growing, it may boost the number of express shipments increased from year to year,  logicly it cause good impact to JNE as well yet the fact is JNE still status quo in national scale of market share table, JNE only had 7,9% share  whereas Tiki the competitor had 70,7% share on market share. The data provided ASPERINDO there would be rise a question ”why JNE and Tiki had huge gap on market share?” although JNE and Tiki  established on the same year back than. Because JNE is service corporate than the study will used service approach method that is SERVQUAL (it’s stand for service quality) method. This study is aimed to analyse the level of importance and performance of JNE Regional Semarang’s service. Variables used in this study are service quality which consists of reliability, responsiveness, assurance, emphaty, and tangibles with the level of customer satisfaction. These variables are used to measure the Importance and Consumer Assessment of quality of services rendered the company. The research data collected data from 100 respondents of JNE customers are selected by incidental sampling through a questionnaire consisting of closed questions and opened questions. Customer Satisfaction Index is used to analyse the level of overall customer satisfaction. Meanwhile, to identify performance improvement priorities, Importance Performance Analysis method was used which consists of two components, specifically: the gap analysis (gap) and quadrant analysis. Results showed that overall customer is quite satisfied of performance of JNE express shipping service with customer satisfaction index. The application of quadrant analysis showed that indicators of dimension of reliability which should be evaluated for immediately repaired their performance, because the performance has been given not as expected by JNE customers.
PENGARUH KOMPENSASI FINANSIAL DAN GAYA KEPEMIMPINAN TERHADAP MOTIVASI DAN KINERJA KARYAWAN (STUDI PADA BANK JATIM CABANG BOJONEGORO) Ardiansyah, Naufal; Andriyani, Andriyani
Diponegoro Journal of Management Volume 8, Nomor 3, Tahun 2019
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

The measure of success of a field of staffing is performance. This is because the field itself and employees need feedback on their efforts, so the performance of each employee needs to be assessed. Many factors can influence employee performance, such as financial compensation, leadership style and motivation. The purpose of this study was to analyze the effect of financial compensation and leadership style on work motivation, the effect of work motivation on employee performance and the influence of leadership style on employee performance.The study population was employees of Bank Jatim, Bojonegoro Branch, Jl. Mastrip No. 70, Bojonegoro, East Java, totaling 129 employees. Samples taken 100 employees. The type of data used is primary data. Methods for collecting data are questionnaires. The analysis technique used is path analysis, with previously tested by instrument test and classic assumption test.The results showed that: Financial compensation has a significant effect on work motivation. Leadership style has a significant effect on work motivation. Motivation has a significant effect on employee performance. Leadership style has a significant effect on employee performance
PENGARUH GAYA KEPEMIMPINAN TRANSFORMASIONAL TERHADAP KINERJA KARYAWAN DENGAN KEPRIBADIAN PROAKTIF SEBAGAI PEMODERASI DAN KOMITMEN AFEKTIF SEBAGAI PEMEDIASI (Studi pada Karyawan KSP Bhina Raharja di Kabupaten Pemalang) Wisnu Pradana, Aditya; Andriyani, Andriyani
Diponegoro Journal of Management Volume 10, Nomor 2, Tahun 2021
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

This study aims to analyze the effect of transformational leadership style on employee performance with proactive personality as moderator and affective commitment as mediator. This study consists of two dependent variables, one independent variable, one moderating variable and one mediating variable. The dependent variables in this study are task performance and contextual performance. The independent variable in this study is a transformational leadership style. The moderating variable in this study is proactive personality and the mediating variable in this study is affective commitment. The population in this study were all employees of the Bhina Raharja savings and loan cooperative in Pemalang Regency. The sample used purposive sampling, amounting to 120 respondents. The data collection technique is done by using a questionnaire. Analysis of research data using SEM (Structural Equation Modeling) analysis which is operated through the WARP PLS 5.0 program. The results of this study indicate that transformational leadership style on task performance and contextual performance has a positive and significant effect and affective commitment has a positive and significant effect on contextual performance. Proactive personality as a moderating variable weakens the relationship between transformational leadership style and task performance. Affective commitment as a mediating variable can strengthen the relationship between transformational leadership styles and contextual performance
PENGARUH DISIPLIN KERJA DAN MOTIVASI KERJA TERHADAP KINERJA KARYAWAN DENGAN KEPUASAN KERJA SEBAGAI VARIABEL PEMODERASI (Studi Pada Karyawan CV Batik Wahyu Kencana Pekalongan) Adipradana, Mahaputra; Andriyani, Andriyani
Diponegoro Journal of Management Volume 10, Nomor 1, Tahun 2021
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

This study aims to analyze the effect of work discipline and work motivation on employee performance with job satisfaction as a moderating variable. This research consists of two independent variables, one dependent variable, and one moderating variable. The independent variables in this study are work discipline and work motivation. The dependent variable in this study is employee performance. The moderating variable in this study is job satisfaction. The population in this study were all employees of the CV Batik Wahyu Kencana company in Pekalongan City. The study used a population of 85 respondents. The data collection technique is done by using a questionnaire. Analysis of research data using Moderated Regression Analysis (MRA). The results of this study indicate that work discipline on employee performance has a positive and significant effect. Work motivation on employee performance has a positive and significant effect, then job satisfaction can moderate work discipline which has a positive and significant effect on employee performance. Job satisfaction can also moderate work motivation which has a positive and significant effect on employee performance.
PENGARUH TRANSFORMATIONAL LEADERSHIP TERHADAP WORK ENGAGEMENT DENGAN MEANING IN WORK SEBAGAI VARIABEL INTERVENING (Studi Pada ASN Kantor Pelayanan Kekayaan Negara dan Lelang Semarang) Sari, Adellia Anggita; Andriyani, Andriyani
Diponegoro Journal of Management Volume 12, Nomor 6, Tahun 2023
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

ABSTRACT Human resources have an important role in achieving company goals, development and empowerment aims to make employees have good performance. Good employee performance determines success, whereas poor employee performance determines failure in achieving company goals. One of the efforts to improve employee performance is to foster employee work engagement. Work engagement is an important issue to be researched. This study aims to analyze the influence of transformational leadership on work engagement which is mediated by meaning in work at one of the government agencies in Semarang, namely the Semarang State Property and Auction Service Office (KPKNL). This study used primary data distributed through questionnaires to civil servants at the Semarang State Property and Auction Services Office as research samples, and secondary data obtained from articles, journals, theses, books, and other relevant sources. The number of samples used in this study were 44 respondents using census techniques. The data analysis technique uses the SmartPLS 3.0 application to test the hypotheses and the influence between these variables. This questionnaire was developed by researchers using a 5 Likert scale. The results in this study indicate that transformational leadership has a positive influence on work engagement. This study also shows that there is an influence of meaning in work as a mediating variable between transformational leadership and work engagement.
ANALISIS PENGARUH SPIRITUALITAS DI TEMPAT KERJA TERHADAP KEPUASAN KERJA KARYAWAN DENGAN KEPERCAYAAN KARYAWAN SEBAGAI VARIABEL INTERVENING Adetya, Intan Vini; Andriyani, Andriyani
Diponegoro Journal of Management Volume 13, Nomor 1, Tahun 2024
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

ABSTRACT Employee job satisfaction is a critical factor affecting employee decisions to stay within an organization. This phenomenon is not an exception in the context of hospitals. The challenging work conditions in hospitals can lead to indications of job dissatisfaction among both medical and non-medical staffs, ultimately increasing the chance of employees leaving their job. Prior research has indicated that job satisfaction is not only derived from the fulfillment of material needs but also from spiritual well-being. This study explores the impact of workplace spirituality on job satisfaction and the analysis of the mediating effect of employee trust. The research sample was selected using purposive sampling method, involving employees from Rumah Sakit Advent Medan. A total of 179 medical and non-medical staffs who had superiors were included as respondents in this study. The data from the respondents were analyzed using Structural Equation Modeling (SEM) with second-order/higher-order constructs, utilizing SmartPLS 3.2.9 for Mac. The findings reveal that workplace spirituality has a positive and significant impact on employee job satisfaction and employee trust. Similarly, the influence of employee trust on job satisfaction was found to be significantly positive. It was also found that employee trust partially mediated the indirect influence of workplace spirituality on job satisfaction.
ANALISIS PENGARUH ETHICAL LEADERSHIP TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR DENGAN PSYCHOLOGICAL WELL-BEING SEBAGAI VARIABEL MEDIASI (Studi pada Karyawan Bank Syariah di Semarang) Aji, Bagas Ananta; Andriyani, Andriyani
Diponegoro Journal of Management Volume 12, Nomor 4, Tahun 2023
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

ABSTRACT This study aims to analyze the effect of ethical leadership on organizational citizenship behavior with psychological well-being as a mediating variable. This research consists of three variables, namely one independent variable, one dependent variable, and one mediating variable. The independent variable in this study is ethical leadership. The dependent variable in this study is organizational citizenship behavior. Meanwhile, the mediating variable in this study is psychological well-being. The sample was selected using the census method, so the entire population is used as research respondents. Data was collected by sending an online questionnaire to the frontliner employees of Bank Syariah in Semarang. A total 46 respondents participated in this studies. Data analysis was performed using Partial Least Square analysis through the SmartPLS 3 program. The results of this study indicate that ethical leadership has a positive and significant effect on organizational citizenship behavior. The results of this study also show that psychological well-being significantly mediates the indirect effect between ethical leadership and organizational citizenship behavior
Co-Authors Abdurrahman, Mochamad Faiz Abuddin Nata, Abuddin Achadi Budi Santosa Adetya, Intan Vini Adipradana, Mahaputra Afina Hasya Agnaty, Reyvinnta Azka Agniati, Dina Ahmad Arifi Ahmad Yulianto Aisah Aisah Aji, Bagas Ananta Akaputra, Risky Akmal Akmal Al-Maududi, Abul Ala Alfiansya Makmur, Yusril Alfianto, Rahmad Alghiffari, Eka Kevin Alisiawati, Asyifa Dyah Alyasar, Rachma Aulia Amalia, Rafa Zemy Anak Agung Istri Sri Wiadnyani Andarini, Rr. Evy Andi Sulfanita Andrean, Sugi Rico Anggraeni, Tasya Diah Ardiansyah, Naufal Arif Sumantri Arif Sumantri Arinda, Yosi Duwita Asdar Dollo, Asdar Asmita, Sri Asri asri Asriani Atika Atika Audina, Salwa Azara Aulia, Haici Audi Azikin, M. Thahir Azis Azis, Azis Azka, Nafisa Bakhrul Ulum, Bakhrul Bonaya, Halkano Qalla Briones, Jane T. Bt Ismail, A’dawiyah Burhanudin Arif Nurnugroho Chairunnisa Chairunnisa Cicilia Dyah Sulistyaningrum Indrawati Dede Rosyada Dewi Purnamawati Dian Indriyani Dihartawan, Dihartawan Djauzathunnisa, Amalia Dody Hartanto Doni Susanto, Doni Dwana, Laksmita Dwi Teguh Rahardjo Dzikriyati, Nadiva Erindia, Erindia Erniwati Erniwati Ernyasih, Ernyasih Fajar Kurniawan Fajrini, Fini Fenni Valianda Amelia Ramadhan fika, Nurfika Fikri, Azzka Akmala Fini Fajrini Firdausi, Emir Rifky Firmansyah, Furqon Hafidzah, Shila Najla Hakzah Hana Pertiwi Hariany Idris Harisma, Manda Harry Soesanto Hasda, Hasda Heni, Heni Haryani Herdiansyah, Dadang Herlina, Lily Hernani Djarir, Hernani Hesti Wulandari I Komang Werdhiana I Wayan Darmadi Ifrohati, Ifrohati Ihwan Ridwan, Ihwan Indal Abror Indhra, Feerlie Moonthana Indri Anugrah Ramadhani Intan Dwi Putri Intan Widiastuti Ira Nurmala Is, Muhamad Sadi Ismi Darmastuti Jaksa, Suherman Jameludin, Muhammad Jessica Novia Karmila, Siti Mila Kasmaida kasmaida Kausy, Alyda Khalisha, Rafida Kirani, Nabila Amelia Kurniasari Kurniasari, Kurniasari Kurniawan D.C, Taufik L. Lisnawati Laila, Zanatul Lasta, Gracy Adira Lestari, Nadya Mega Dwi Lilis Handayani Listyawati, Reni Lusida, Nurmalia Marzuki, Muhammad Ervan Mohammad Rachman Moningka, Wela Mubarokah, Fathin Qurrota A'yun Muhammad Iqbal Muhammad Rivai Mukhammad Idrus Mukmin Amsidi Munaya Fauziah Munthe, Sri Wahyu Ningsih Murti, Setriratna Ari Mustakim Mustakim mutiarahman, maudy Mutmainah, Rouf Esa Muya Barida, Muya Naitasi, Grace Sani Nashir T., Muh. Nasus, Evodius Ningsih, Alien Mustika Nining Angriany Nisa Nisriana Nurhasanah Noneng, Noneng Nur Hidayah Nur Rohmah, Imawati Nurhadji, Nurhadji Nursalimah, Siti Octavia, Salwa Oktarina, Evi Pati, Crispianus Padi Poniyati, Poniyati Prasetya, Agung Dwi Prasetyaningrum, Dita Presetyo, Ridwan Hanif Putri, Adelia Salsabila Putri, Mutiara Amelia Putri, Nikite Qhorisa, Agnes Qodariah Barkah Qodariyah Barkah, Qodariyah Qur'ani, Qur'ani Rachman, Ghea Ivana Kusuma Rahmawati, Rahmawati Ramadhan, Rifki Luthfiyan Ramanitya Hasanah Khoironnisa Rangka, Febbyasi Megawaty Retno Sugesti Riana Mashar Riantobi, Apolonaris Rou Riastiningsih, Sari Riefki, Elsa Cahaya Rionaldo, Richo Risky Akaputra Rizky, Muhammad Rafi Fajar Rochmat, Syaiful Rofiah, Nurul Hidayati Rokhima, Nur Romli SA Rusmala Dewi Saefuddin, Didin Salsabila, Zaahirotus Sari, Adellia Anggita Sari, Utari Dwi Perwita Saryadi, Wahyu Sasmitha, Muhammad Adithya Sasraningrat, R. Muh Ihsan Satria Avianda Nurcahyo Satriyo, Fuad Rizki Sekarputri, Ayunda Larasati Setyawan, Fariz Setyawan, Muhammad Yusuf Setyawati, Putri Aulia SG, Hardiman Shaskia, Nagita Sinurat, Fuji Oktavia Siswanto, Deny Hadi Sitti Nur Djannah Srisantyorini, Triana Srisantyorinin, Triana Subekti, Yunti fahrulia Suherman, Suherman Supriyadi Supriyadi Suprotun, Siti Swandi, Muh. Darmawan Syahputri, Adelia Syamsul Arifin Syarifah, Dewi Syarifah Tawakkal, Tawakkal Teguh Erawati, Teguh Tino, Marilou D. Tria Astika Endah Permatasari Triana Srisantyorini Trisina, Jessica Trisla Warningsih Tsanyan, Muhammad Luthfi Tutik Susilowati Vanessa, Ratna Viga V., Renjistian Wahyono, Tirta Wahyudiana Mukti, Ulfa Wati, Intan Ratna Widha Sunarno Widyastuti, Dian Ari Wini Iswandini Wisnu Pradana, Aditya Wulandari Wulandari Wuna, Wa Ode Sri Kamba Yauri Yunus, Ahmad Yudi Chadirin Yusnita, Eti Yuswalina Yuswalina, Yuswalina Zahra, Naisya Audya Zamzam, Rohimi