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ANALISIS PSYCHOLOGICAL CAPITAL, MINDFULNESS DAN EMOTIONAL INTELLIGENCE TERHADAP KINERJA KARYAWAN INDUSTRI JASA Kushariyadi Kushariyadi; Jean Evelyn Ilela; Mozart Malik Ibrahim; Fanny Patricia Teng; Basuki Wisnu; Fatimah Malini Lubis
JURNAL LENTERA BISNIS Vol. 14 No. 1 (2025): JURNAL LENTERA BISNIS, JANUARI 2025
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v14i1.1415

Abstract

Employee performance in the service sector is the intended focus of this research into the relationship between psychological capital, mindfulness, and emotional intelligence. Emotional and psychological aspects significantly impact how well employees perform in fast-paced, high-pressure workplaces. A person's psychological capital encompasses their optimism, self-assurance, hope, and perseverance in the face of adversity at work. Workplace attention and adaptability are both enhanced by practicing mindfulness, which is associated with being fully present in the here and now. The capacity to be self-aware, emotionally intelligent, and socially adept is a key component of emotional intelligence. A quantitative approach was used in this investigation, employing a survey procedure that included 200 employees. A positive and statistically significant relationship between employee performance and the three variables was found in the study. Among these factors, Psychological Capital, Emotional Intelligence, and Mindfulness have the most impact. According to these results, service sector companies can maximize employee performance by employing a human resource management strategy that takes into account employees' psychological and emotional needs.
ANALISIS PENGARUH SELF-LEADERSHIP, WORKPLACE WELL BEING DAN PENGEMBANGAN KARIR TERHADAP EMPLOYEE ENGAGEMENT PADA INDUSTRI JASA Muhammad Zakaria; Andy Ismail; Tyahya Whisnu Hendratni; Flora Grace Putrianti; Adi Soeprapto; Fatimah Malini Lubis
JURNAL LENTERA BISNIS Vol. 14 No. 2 (2025): JURNAL LENTERA BISNIS, MEI 2025
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v14i2.1550

Abstract

This study aims to analyze the influence of self-leadership, workplace well-being, and career development on employee engagement in the service industry. The service sector faces significant challenges in maintaining employee engagement due to the nature of the work, which demands excellent service and intensive human interaction. In this context, self-leadership is considered crucial in encouraging individual initiative and responsibility, workplace well-being plays a role in maintaining working conditions that support mental and physical health, while career development provides motivational support for employees to achieve their long-term goals. This research uses a quantitative approach with a survey method involving 100 respondents working in the service sector. The data were analyzed using multiple linear regression to examine both the simultaneous and partial effects of the three independent variables on employee engagement. The results show that all three independent variables significantly influence employee engagement, both partially and simultaneously. Self-leadership demonstrated the strongest influence, followed by workplace well-being and career development. These findings imply that improving employee engagement in the service industry can be achieved by enhancing personal leadership capabilities, creating a work environment that supports well-being, and providing clear and sustainable career development paths. This study contributes to the development of employee engagement theory in the service sector and serves as a reference for human resource managers in designing effective engagement strategies.
Analysis of the Influence of Religiosity, Ethical Leadership, and Opportunity to Achieve on Loyalty in the Airline Industry Hernawan, Moch Arif; Lubis, Fatimah Malini; Usulu, Elvira M.; Andriani, Hertya; Nurdiani, Tanti Widia; Violin, Vivid
Journal of Social Science and Business Studies Vol. 3 No. 2 (2025): JSSBS
Publisher : Yayasan Gema Bina Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61487/jssbs.v3i2.150

Abstract

This study aims to analyze the influence of religiosity, ethical leadership, and achievement opportunities on employee loyalty in the airline industry in Indonesia. Employee loyalty is a crucial element in maintaining an organization’s competitive advantage, particularly in the service industry, which heavily relies on the quality of human resources. This research adopts a quantitative approach by distributing questionnaires to 200 employees from various divisions across three national airlines. The religiosity variable was measured through the dimensions of belief, worship, and morality; ethical leadership was assessed through justice, integrity, and role-modeling; while achievement opportunity was evaluated based on perceptions of self-development opportunities and recognition. The data analysis technique used was Structural Equation Modeling–Partial Least Squares (SEM-PLS). The results indicate that religiosity and ethical leadership have a positive and significant effect on employee loyalty. Meanwhile, achievement opportunity also has a significant effect, although its influence becomes stronger when mediated by job satisfaction. These findings suggest that organizations that support employees’ religious values, implement ethical leadership, and provide room for career achievement are more likely to foster high levels of employee loyalty.
IMPLEMENTATION OF ECONOMIC OPENNESS AND ITS IMPACT ON HUMAN RESOURCE GROWTH Havidotinnisa, Siti; Lubis, Fatimah Malini; Lasmiatun , KMT; Olubitan, Joseph Oluremi
Multifinance Vol. 1 No. 3 (2024): Multifinance
Publisher : PT. Altin Riset Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61397/mfc.v1i3.115

Abstract

This research aims for implementation openness economy and its impact to growth source Power man . The research method used is qualitative research, qualitative research is a research method used to understand social phenomena in depth. This type of research is literature study research which researchers carry out by collecting, studying and analyzing references or sources obtained by written or written form such as books, journals, articles, documents and other sources of information that are significant to the topic/title being researched. The research results show that openness economy can give encouragement significant to growth source Power man through enhancement access to education , skills , innovation and health . In context this , role policy is very important For ensure that benefit from openness economy can utilized in a way equitable and sustainable for all public . Supportive policies​ investment in education, skills, health, as well strengthening policies​ protection social and reducing inequality economy can help create conducive environment​ for growth source Power inclusive and sustainable humanity.​
Overcoming digital stress through new work environment design Lubis, Fatimah Malini
Jurnal Konseling dan Pendidikan Vol. 13 No. 1 (2025): JKP
Publisher : Indonesian Institute for Counseling, Education and Therapy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/1143800

Abstract

Advances in digital technology have significantly changed the dynamics of the workplace, improving efficiency while creating new challenges for workers' well-being. One of the main challenges is digital stress, which is psychological pressure that arises due to excessive use of technology in the work environment. This stress can be caused by information overload, the expectation to always be online, and the imbalance between work and personal life. This research aims to explore how innovative work environment design can help reduce digital stress in workers. The method used in this study is a literature study by analyzing various previous studies relevant to this topic. Data sources come from academic journals, books, and research reports that discuss digital stress, worker welfare, and work environment design. The results of the study show that ergonomic work environment design, the implementation of work flexibility policies, reduction of excess technology exposure, and the integration of more humane technology can significantly reduce psychological pressure due to the use of digital technology. In addition, a work environment that supports work-life balance, such as the provision of relaxation areas, flexible workspaces, and restrictions on digital communication after hours, has also proven effective in improving workers' welfare. This research emphasizes that designing a work environment that is more adaptive to the psychological and physical needs of workers can be an effective solution in overcoming digital stress in the digital era. Therefore, organizations and companies are advised to adopt more worker-oriented workplace policies and designs.
Human Resource Planning in Building Employee Commitment Amidst the Challenges of Mental Health Issues Saksono, Lalang; Antonio, Ferdi; Sukirman, Sukirman; Lubis, Fatimah Malini; Santosa, Sonny
International Journal Of Education, Social Studies, And Management (IJESSM) Vol. 5 No. 2 (2025): The International Journal of Education, Social Studies, and Management (IJESSM)
Publisher : LPPPIPublishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52121/ijessm.v5i2.837

Abstract

Current issues in human resource management include various challenges and trends faced by companies today. This study aims to provide an understanding of the literature on human resource planning in building employee commitment amidst the challenges of mental health issues. This study uses literature research to realize the objectives of this study. The written sources used in this study certainly come from secondary data. The secondary data in question are written sources such as books, journals, articles, and research reports. The results of the study showed that Clark's theory explains that proper human resource planning will create good mental health, which has a positive impact on building employee commitment and efforts to balance work life with personal life, which can affect employee mental health.
Improving Job Satisfaction in Manufacturing Industries: Exploring Roles of Workplace Cold Violence, Abusive Supervision and Organizational Support Nuraeni, Lenny; Wulandari, Ayu Ratna; Indriyani, Susi; Widaryo, Chandika Mahendra; Haribowo, Rio; Lubis, Fatimah Malini
Journal of Social Science and Business Studies Vol. 3 No. 1 (2025): JSSBS
Publisher : Yayasan Gema Bina Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61487/jssbs.v3i1.135

Abstract

In the manufacturing industry, employee job satisfaction not only has an impact on performance or contribution given to the company, but also has an impact on work discipline, loyalty and work quality. In types of industries with monotonous working conditions and uncomfortable working environments, job satisfaction is a challenge not only for company management but also for employees. This study aims to explore the role of workplace cold violence, abusive supervision and organizational support on employee job satisfaction, especially in the manufacturing industry. This study uses a qualitative research method, where researchers conduct a study of theories, literature and previous research results that discuss the relationship between all independent variables and dependent variables. The literature collected is scientific articles published in journals in the last seven years. Based on the results of the study and analysis conducted by researchers on the literature and the results of previous studies that discuss the relationship and influence of workplace cold violence, abusive supervision and organizational support variables on job satisfaction, it proves that there is a strong relationship between each independent variable and the dependent variable. Workplace cold violence and abusive supervision have been shown to have a negative effect on job satisfaction, while organizational support has been shown to have a positive effect on job satisfaction.
Improving the Quality of Human Resources in Villages Through Empowerment and Managerial Training Programs Lubis, Fatimah Malini; Rustiawan, Indra; Siswanto, Agus; Feriyadin, Feriyadin; Setiawan, Roy
Unram Journal of Community Service Vol. 5 No. 3 (2024): September
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v5i3.698

Abstract

This Community Service (PKM) activity aims to improve the quality of human resources in the village through empowerment programs and managerial training that are carried out online. This training focuses on three main aspects: leadership, financial management, and natural resource management. Thirty-five village officials and MSME managers participated in this training through the Zoom application for four sessions. The methods include material presentations, interactive discussions, case simulations, and post-training assistance via WhatsApp and follow-up webinars. The evaluation results showed that 75% of the participants experienced an improvement in managerial skills, especially in decision-making and financial management. In addition, participants' satisfaction with the training reached 85%, with a positive response to how the material was delivered and the relevance of the topic to the needs of the village community. Constraints such as limited internet access are overcome by providing session recordings and modules that can be accessed offline. This program fills the gap from previous research by focusing on economic aspects, leadership capacity building, and sustainable management of natural resources. The online approach in this training has proven to be effective in answering the needs of village communities and bridging geographical and technological limitations, which supports more competitive village development
Peranan Sistem Teknologi Informasi Inventory Management pada Perusahaan di Indonesia Fauzi, Akhmad; Zulkifli, Muhammad Rizky; Lubis, Fatimah Malini
Jurnal Bisnis dan Manajemen West Science Vol 3 No 04 (2024): Jurnal Bisnis dan Manajemen West Science
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/jbmws.v3i04.1690

Abstract

Permasalahan yang sering di alami oleh setiap perusahaan-perusahaan di Indonesia yaitu pada bagian gudang tidak efektif dan dapat menghambat kinerja dari setiap perusahaan itu sendiri. Pemilihan judul jurnal ini bertujuan untuk membahas tentang peranan sistem informasi inventory management agar dapat memberikan wawasan luas kepada setiap perusahaan yang ada di Indonesia serta meningkatkan kinerja dari setiap perusahaan yang memiliki sistem inventory di dalam perusahaan nya. Tujuan penelitian ini bermaksud untuk memberikan input masukan dan pembelajaran pada perusahaan di Indonesia dalam menggunakan sistem informasi inventory management, dengan adanya kemajuan zaman akan jauh lebih memudahkan untuk Setiap perusahaan mengatur gudang mereka. Penelitian ini menggunakan studi literatur dengan meninjau dari jurnal-jurnal nasional yang membahas tentang peranan sistem teknologi informasi inventory management pada perusahaan di indonesia. Hasil penelitian ini membahas tentang peranan sistem informasi inventory management. Penelitian ini akan membahas tentang fungsi, manfaat, peranan serta keefektifitasnya dari sistem inventory management. Kesimpulan dari penelitian ini bahwasannya sistem teknologi informasi management inventory berperan penting dalam meningkatkan efisiensi operasional perusahaan, terutama pada bagian gudang. Beberapa Perusahaan masih menggunakan sistem inventory secara manual, namun sudah ada beberapa Perusahaan yang mengadopsi sistem berbasis teknologi seperti PHP, MySQL, dan Java dapat mempermudah pencatatan, pemantauan, dan pelaporan persediaan secara real-time, sehingga jauh lebih efektif dan efisien.
Analisis Perkembangan Sistem pada Manajemen Logistik di Era Digital Oktapiani, Ananda; Widianti, Fadillah Nur; Lubis, Fatimah Malini
Jurnal Bisnis dan Manajemen West Science Vol 4 No 01 (2025): Jurnal Bisnis dan Manajemen West Science
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/jbmws.v4i01.1750

Abstract

Manajemen logistik ialah suatu proses yang saling berurutan dan berkaitan satu sama lain. Proses tersebut mulai dari perencanaan, aplikasi, sampai peninjauan dan didalamnya ada aktivitas-aktivitas diantaranya peredaran keluar masuk barang, penyimpanan barang, sampai pendistribusian barang. Tujuan dari analisis perkembangan sistem pada manajemen logistik di era digital adalah untuk mendapatkan pemahaman tentang tren dan masalah terkini dalam praktik dan teknologi logistik. Metode penelitian yang paling tepat untuk menganalisis perkembangan sistem pada manajemen logistik di era digital adalah kualitatif. Penelitian kualitatif yang digunakan dalam penelitian ini didefinisikan sebagai penelitian yang menggunakan instrumen utama peneliti sendiri, yaitu penelitian yang dilakukan dalam lingkungan alami atau apa adanya. Revolusi Industri 4.0 dan adopsi teknologi digital sudah membawa perubahan signifikan pada cara bisnis dijalankan, terutama pada sektor logistik dan pemasaran. Integrasi teknologi seperti Internet of Things (IoT), otomatisasi, dan kecerdasan sintesis (AI) memungkinkan operasional logistik sebagai lebih efisien, mempercepat proses distribusi, dan memfasilitasi penjualan yang lebih cepat. Selain itu revolusi Industri 4.0, dengan kemunculan teknologi seperti Artificial Intelligence (AI), Internet of Things (IoT), Advanced Robotics, serta digitalisasi lainnya, telah menyampaikan dampak signifikan terhadap sektor logistik. AI berperan penting dalam mengotomatisasi tugas-tugas manual, seperti pengelolaan inventaris, penjadwalan, serta pemrosesan data, yang menaikkan efisiensi operasional dan mengurangi potensi kesalahan manusia. Digitalisasi tidak hanya memfasilitasi perdagangan internasional dan memperkuat daya saing, tetapi juga mendorong pergeseran perilaku konsumen ke belanja online yang lebih mudah dan cepat. Dengan layanan logistik yang semakin efisien dan transparan, bisnis dapat merespons permintaan secara real-time, namun pekerja di sektor ini dituntut untuk terus meningkatkan kompetensi agar tetap relevan.
Co-Authors A. Dara Dewi Mallarangan Abdul Haris M. Zen Abdul Rahman Abdurohim Abdurohim ADE RISNA SARI Ade Suhara Adi Soeprapto Agus Siswanto Agus Suyatno Agustinus, Jati Wahyono Ahmad Nur Budi Utama Akhmad Fauzi Akhmad Fauzi Akhmad Ramli Albab Al Umar, Ahmad Ulil Alfa Santoso Budiwidjojo Putra Ali Zaenal Abidin Anantadjaya, Samuel PD Andini Shifa Ariba Andriani, Hertya Andy Ismail Anitiyo Soelistiyono Ansori , Kholid Antonio, Ferdi Ariba, Andini Shifa Ary Bayu Nugraha Astuti, Enny Diah Atika Dyah Perwita Baehaqi Basuki Wisnu Bayu Purbha Sakti Betty Rahayu Bilgies, Ana Fitriyatul Budi Akhmad Tarigan Catik Yustina Mart Cindy Sandra Lumingkewas Darwin Kesuma darwis darwis, darwis desi kristanti, desi Devin Mahendika Didi Suhendi Dila Erlianti Djunaedi Djunaedi Dominica Dini Afiat Elisa Khairani Enny Diah Astuti Erica Fahrani Shifa Azizah Eskawida Eskawida Evalina Darlin Fahmi Kamal Fanny Patricia Teng Fany Septiany Nabilah Febrian, Wenny Desty Feby Arma Putra Ferdy Leuhery Feriyadin, Feriyadin Firman Aziz Fitriyatinur, Qurnia Flora Grace Putrianti Flora Grace Putrianti G. Gunawan Hadi Prayitno Hamdi, Muhamad Zikry Haniwijaya Pahlawansah Haribowo, Rio Haris Karyadi Havidotinnisa, Siti Hedrat M. Nure Heriswanto Hernawan, Moch Arif Hertya Andriani I Putu Agus Dharma Hita Iis Kartini Ilham Arief Imam Jayanto Imam Sucipto Irsyad Dhahri Samad Ita Soegiarto Ita Soegiarto Iwan Henri Kusnadi Jasiah Jasiah Jean Evelyn Ilela Karyadi, Haris KMT Lasmiatun Komala Komala Komala Komala Komala Kumalaningrum, Dwi Rahayu Kushariyadi Kushariyadi Kuswandi Kuswandi La Juli La Ode Marihi Lamatokan, Sisca Lasmiatun , KMT LASRIDA SIGALINGGING Lenny Nuraeni, Lenny Machin Machin Maria Evy Purwitasari May Vitha Rahmadhani Misno Misno Moh Solehuddin Moh. Samsul Arifin Mohzana Mozart Malik Ibrahim Muhamad Akbar Muhamad Risal Tawil Muhamad Zikry Hamdi Muhammad Ade Kurnia Harahap Muhammad Haris Muhammad Rizky Zulkifli Muhammad Syafri, Muhammad Muhammad Zakaria Musran Munizu Mutia, Dara Nabilah, Fany Septiany Nainggolan, Rhany Nasruddin Khalil Harahap Nawangwulan, Irma M Nofirman, Nofirman Nu'man Afif Nugroho, Judianto Tjahjo Nurdiani, Tanti Widia Nurlelasari Ginting Oktapiani, Ananda Olubitan, Joseph Oluremi Pawisari Pawisari Putranto, Samuel Aditya Eko Rahayu, Istiyawati Rahman, Rifania Auralia Ramadhan, Rizky Maulana Rasty Yulia Rendra Agung Prabowo Retnowati, Eli Revi Sesario Rhany Nainggolan Rhina Pongtuluran Rifania Auralia Rahman Rinovian Rais Riyanti, Apriani Rizki, Putri Ade Rizky Maulana Ramadhan Rony, Zahara Tussoleha Roza, Nelli RR. Ella Evrita Hestiandari Rustiawan, Indra Sabalius Uhai Saksono, Lalang Santosa, Sonny Saputra, Eka Kurnia Sardin Sari Zulfiana Hasan Sari, Vina Budiarti Mustika Setiawan Setiawan Shifa Azizah, Erica Fahrani Sidjabat, Sonya Simatupang, Teddy Juanda Sirait, Edison P Sisca Cletus Lamatokan Siska Siska Siti Annisa Wahdiniawati, Siti Annisa Siti Patimah Sobali, Utep Soegiarto, Ita Sonya Sidjabat Sri Purwati, Sri St Rahmah St. Sukmawati. Sudadi Sukirman Sukirman Sulaeman, Moh. Muklis Sultan Andilah Suriani Nur Susanto Susanto Susi Arijanti Susi Indriyani Sutapa, Heru Suwahono Suwahono Suwandana, I Made Adi Tanti Widia Nurdiani Teguh Setiawan Wibowo Tyahya Whisnu Hendratni Umi Setyorini Usulu, Elvira M. Vera Herlina Mustari Violin, Vivid Widaryo, Chandika Mahendra Widianti, Fadillah Nur Wisnu, Basuki Wulandari, Ayu Ratna Zahra Khusnul Lathifah Zulkifli, Muhammad Rizky Zuraida Zuraida