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All Journal Jurnal Konseling dan Pendidikan AT TA´DIB Journal of Economic, Bussines and Accounting (COSTING) Journal on Education Jurnal Review Pendidikan dan Pengajaran (JRPP) JURNAL LENTERA BISNIS Jurnal Pendidikan dan Konseling International Journal of Economics, Business and Accounting Research (IJEBAR) Responsive: Jurnal Pemikiran dan Penelitian Administrasi, Sosial, Humaniora dan Kebijakan Publik Community Development Journal: Jurnal Pengabdian Masyarakat BERNAS: Jurnal Pengabdian Kepada Masyarakat Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Edu Cendikia: Jurnal Ilmiah Kependidikan International Journal of Education, Social Studies, And Management (IJESSM) Unram Journal of Community Service (UJCS) AJAD : Jurnal Pengabdian kepada Masyarakat JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) ProBisnis : Jurnal Manajemen Tepis Wiring : Jurnal Pengabdian Masyarakat Best Journal of Administration and Management KENDALI: Economics and Social Humanities Jurnal Multidisiplin West Science PUBLICA: Jurnal Pengabdian Masyarakat JURNAL ABDIMAS PLJ Jurnal Psikologi dan Konseling West Science Jurnal Bisnis dan Manajemen West Science Journal of Social Science and Business Studies Journal of Information System, Technology and Engineering Multifinance Jurnal Pengabdian Masyarakat dan Riset Pendidikan Journal of Innovative and Creativity KIC EDUCARE: Jurnal Pendidikan dan Kesehatan
Fatimah Malini Lubis
Politeknik LP3I Jakarta, Administrasi Bisnis, Jakarta, Indonesia
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Neuroscience Nursing Public Health Social Sciences Veterinary Other

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The Influence of Job Stress, Job Boredom, and Technology Accessibility on Cyber-Loafing Behavior in Online Customer Service Employees Sidjabat, Sonya; Purwati, Sri; Nugroho, Judianto Tjahjo; Nawangwulan, Irma M; Karyadi, Haris; Lubis, Fatimah Malini
Journal of Information System, Technology and Engineering Vol. 4 No. 1 (2026): JISTE
Publisher : Yayasan Gema Bina Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61487/jiste.v4i1.280

Abstract

Online customer support agents need to use internet-based systems because their work requires digital technology which raises their risk of cyber-loafing. The study investigates how technology accessibility affects online customer service workers' cyber-loafing behavior through its interaction with job stress and job boredom. The research used an explanatory design with its quantitative method to investigate the topic. The researchers gathered data through a survey which selected 170 participants using purposive sampling. The researchers conducted multiple linear regression analysis after they had completed data verification and reliability assessment and classical assumption testing. The study results showed that job stress and job boredom together with technology accessibility created a relationship which had a strong impact on cyber-loafing behavior. People in digital workplaces access non-work internet content according to this study because their mental states and workplace conditions determine their online habits. The research establishes a theoretical framework which develops our understanding of employee behavior in digital workplace settings. The study results provide organizations with practical recommendations on how to maintain employee productivity through effective management of their workload and work design and technology implementation.
Pelatihan Persiapan Menghadapi Dunia Kerja pada Siswa SMA Cengkareng 1 Sudirman Yakub; Fatimah Malini Lubis; Susi Oktafiani; Herawati Tardan; Riko Sutriyadi
PUBLICA: Jurnal Pengabdian Kepada Masyarakat Vol. 4 No. 2 (2026): PUBLICA: Jurnal Pengabdian Kepada Masyarakat, April 2026
Publisher : ASIAN PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58738/publica.v4i2.93

Abstract

Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan kesiapan siswa SMA Cengkareng 1 dalam menghadapi dunia kerja melalui pemahaman yang komprehensif mengenai pentingnya persiapan diri. Fokus utama pelatihan ini adalah pada tiga aspek utama, yaitu persiapan ilmu (knowledge), keterampilan (skill), dan sikap (attitude) sebagai fondasi utama dalam memasuki dunia kerja. Metode yang digunakan adalah pendekatan partisipatif melalui tahapan identifikasi kebutuhan, penyusunan materi, pelaksanaan pelatihan, serta evaluasi kegiatan. Materi pelatihan dirancang secara aplikatif, meliputi pemahaman tentang pentingnya menguasai ilmu yang relevan dengan pekerjaan yang diinginkan, pengenalan dan pengembangan soft skills yang dibutuhkan di dunia kerja seperti komunikasi, kerja sama tim, dan problem solving, serta penanaman attitude positif seperti disiplin, tanggung jawab, dan etika profesional. Pelaksanaan kegiatan dilakukan secara interaktif melalui ceramah, diskusi, serta simulasi sederhana untuk memperkuat pemahaman peserta. Hasil kegiatan menunjukkan adanya peningkatan kesadaran siswa terhadap pentingnya mempersiapkan diri secara menyeluruh sebelum memasuki dunia kerja. Selain itu, siswa menjadi lebih memahami kompetensi yang harus dimiliki sesuai dengan minat karir mereka. Evaluasi menunjukkan bahwa peserta merasa materi yang diberikan sangat relevan dan memberikan wawasan baru yang bermanfaat bagi masa depan mereka. Dengan demikian, pelatihan ini diharapkan mampu membentuk siswa yang lebih siap, percaya diri, dan memiliki daya saing dalam menghadapi tantangan dunia kerja.
The Influence of Continuous Training, Perceived Usefulness and Employee Digital Experience on Employee Trust in Digital HRM Systems of Digital Startup Employees Fatimah Malini Lubis; Joko Ariawan; Pipit Sundari; Antok Supriyanto; Tri Yusnanato; Anton Nurcahyo
Journal of Information System, Technology and Engineering Vol. 4 No. 2 (2026): JISTE
Publisher : Yayasan Gema Bina Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61487/jiste.v4i2.312

Abstract

This study investigates the impact of Continuous Training and Perceived Usefulness, along with Employee Digital Experience, on Employee Trust towards Digital HRM Systems in the context of employees working in digital startups. This study was primarily quantitative and primarily used surveys. The study used purposive sampling. The research made use of Google Forms to create and distribute an online survey. The data was analyzed using multiple linear regression analysis. The results were verified for validity and reliability, and other preliminary assumption tests such as normality, heteroscedasticity and multicollinearity, along with some other preliminary assumption tests, were also conducted prior to the hypothesis tests. Continuous Training, Perceived Usefulness, and Employee Digital Experience were shown to positively and significantly impact Employee Trust in Digital HRM Systems. This was shown to be the case whether the three constructs were analyzed independently, in combination, or as a group, with the study showing that the three constructs were important for the creation of trust in Digital HRM systems. Finally, it is anticipated that this research will provide a theoretical boost to the development of digital human resource management and technology acceptance debates and practical advice to digital startup firms that wish to make their Digital HRM system deployment operate more efficiently.
Comparison Of Lean Warehouse Implementation In Several Companies In Indonesia Fatimah Malini Lubis; Teddy Juanda Simatupang; Virginia Listanti; Paramitha Listya Azhari
Best Journal of Administration and Management Vol 1 No 4 (2023): Best Journal of Administration and Management
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/bejam.v1i4.93

Abstract

When implementing the lean philosophy in the warehouse, there are environment issues or aspects to be considered. This study use literature research review by reviewing journals which specifically research on the implementation of lean warehousing in companies in Indonesia. Identification of waste and its investigation to find the causes is important to have the right recommendation for improvement can be compared between companies. Ideas for improvement such as using labels to segregate used and unused materials or tools is an example of sorting. Arranging lay out, racks and bins, and materials to become neat and tidy, easy to find, and clean is a must have properties for a warehouse. Updated policies and procedures are required for standardization of work. To sustain the implementation result, it is important to have training, knowledge sharing or other similar and creative events. Leadership, measuring, and the driving of improvements are key roles for the success of implementation
The Effect Of Learning Organizational Culture, Academic Leadership And Collegiality Climate On Knowledge Sharing Behavior In Educational Institutions Firman Aziz; Hadi Prayitno; Samuel Aditya Eko Putranto; Basuki Wisnu; Fatimah Malini Lubis; Apriani Riyanti
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 3 (2026): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 3 (Januari 202
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i3.4776

Abstract

The core intent of this research is to find out the roles that the learning organizational culture, academic leadership, and collegiality contribute to the knowledge-sharing behavior development in educational institutions. The research issue is set on the proposition that knowledge sharing has a good effect on learning and academic performance. An explanatory quantitative design was employed in the study that consisted of 160 educators who were selected by purposive sampling. The data collection instrument was a five-point Likert scale questionnaire, and the data were analyzed using multiple linear regression. The findings show that learning organizational culture, academic leadership, and collegiality are not only the factors but also the main contributors to the knowledge-sharing behavior, which is the most significant and positive impact. This research, on the one hand, significantly contributes to the theory of educational management and organizational behavior in the context of learning organizations and on the other hand, provides educational institutions with strategic implications through the continuous interaction of learning culture, collaborative academic leadership, and collegial work climate.
The Effects of Knowledge Sharing Capability, Innovation Culture, and Interorganizational Trust on Innovation Ecosystem Performance in Digital MSMEs Cindy Sandra Lumingkewas; Tyahya Whisnu Hendratni; Josef Hernawan Nudu; Fahrina Mustafa; Fatimah Malini Lubis; Judianto Tjahjo Nugroho
Journal of Information System, Technology and Engineering Vol. 4 No. 3 (2026): JISTE
Publisher : Yayasan Gema Bina Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61487/jiste.v4i3.329

Abstract

This research aims to analyze the effect of Knowledge Sharing Capability, Innovation Culture and Interorganizational Trust on Innovation Ecosystem Performance in digital MSMEs. The survey method by means of a quantitative approach was applied to owners, managers and workers of digital MSMEs. The purposive sample approach was adopted in selecting the respondents based on their skill and knowledge on operational procedures, innovation, use of digital technologies and their interactions with various external partners in the business ecosystem. Data were collected through an online questionnaire by Google Form and analyzed by multiple linear regression. The results indicate a positive and significant influence of Knowledge Sharing Capability, Innovation Culture and Interorganizational Trust on Innovation Ecosystem Performance. The findings indicate the very important role MSMEs have in acquiring, disseminating, integrating and using information to enhance the functioning of the innovation ecosystem. The results also suggest that digital MSMEs need to strengthen the mechanisms of knowledge sharing with customers, suppliers, digital platforms, technology companies, financial institutions, business communities and other partners to improve the quality of collaboration, promote innovation creation and sustainably improve the performance of the innovation ecosystem.
THE ROLE OF TRANSFORMATIONAL LEADERSHIP AND ORGANIZATIONAL CULTURE IN INCREASING EMPLOYEE COMMITMENT Teguh Setiawan Wibowo; Didi Suhendi; I Made Adi Suwandana; Tanti Widia Nurdiani; Fatimah Malini Lubis
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 7 No 2 (2023): IJEBAR, VOL. 07 ISSUE 02, JUNE 2023
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v7i2.9062

Abstract

This research is motivated by the importance of employee commitment in achieving company goals. This study aims to determine and analyze the influence of transformational leadership and organizational culture on employee commitmentThe research method used in this study is a descriptive method with a quantitative approach. The sample for this study consisted of 100 employees using a random sampling method. Data is collected via surveys distributed via google forms. The instruments used have been tested for validity and reliability. Collected data were analyzed using the classical assumption test and multiple linear regression using excel and SPSS. This is shown by the results of this study 1) transformational leadership has a positive and significant effect on employee commitment, 2) organizational culture has a positive and significant effect on employee commitment, and 3) transformational leadership and organizational culture have a positive and significant effect on employee commitment. The findings of this study suggest that if companies want to increase employee commitment, companies must improve transformational leadership and organizational culture.
Peningkatan Kompetensi Digital SDM melalui Pelatihan Pemanfaatan Teknologi Informasi untuk Mendukung Produktivitas Kerja Fatimah Malini Lubis; Dian Ariani; Mustika Mustika; Indra Ismayudi Tanjung; Liasulistia Ningsih
AJAD : Jurnal Pengabdian kepada Masyarakat Vol. 6 No. 3 (2026): DECEMBER 2026
Publisher : Divisi Riset, Lembaga Mitra Solusi Teknologi Informasi (L-MSTI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59431/ajad.v6i3.1003

Abstract

Advances in information technology require human resources to possess adequate digital competencies to adapt to changes in the work environment. This community service activity aimed to enhance the digital competencies of human resources through training on the use of information technology to support work productivity. The implementation methods included identifying participants’ needs, delivering training materials, demonstrating technology use, conducting hands-on practice, providing mentoring, and evaluating outcomes through pre-tests and post-tests. The training materials covered the understanding of information technology, the use of productivity applications, digital document management, online communication and collaboration, and the application of technology in completing work tasks. The evaluation results showed an increase in the participants’ average competency score from 60.20% in the pre-test to 86.00% in the post-test, representing an improvement of 25.80 percentage points. Participants’ responses also indicated a positive assessment of the training implementation. Therefore, practice-based training and mentoring can help participants understand and apply information technology more effectively, systematically, and adaptively to support work productivity.
Analysis Of The Impact Of Digital Transformation Capability, Innovation Culture, And Change Management On Healthcare Organizational Resilience In Private Hospitals Lubis, Fatimah Malini; Ariawan, Joko; Sartono, Sawal; Arief, Ilham; Utama, Ahmad Nur Budi; Dorothy, Natasha Auriel
EDUCARE: Jurnal Pendidikan dan Kesehatan Vol. 4 No. 1 (2026): EDUCARE: Jurnal Pendidikan dan Kesehatan
Publisher : Lembaga Penelitian Dan Publikasi Ilmiah (lppi) Yayasan Almahmudi Bin Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70437/jedu.v4i1.96

Abstract

The purpose of the current research is to explore the impact of Digital Transformation Capability, Innovation Culture and Change Management on Healthcare Organizational Resilience in the private hospitals. The quantitative strategy was used to conduct the survey and the focus was on the private hospital workers. We used purposive sampling to select respondents with expertise and knowledge of operational procedures, organizational transformation, and the use of digital systems or technology in the medical context. Data were collected by using online survey using google form. The data were analyzed using multiple linear regression. The results indicate that Digital Transformation Capability, Innovation Culture, and Change Management have good and significant effects on Healthcare Organizational Resilience. Among three independent variables, Change Management is the most important factor that affects Healthcare Organizational Resilience. The findings indicate that the hospital’s capacity to build organizational resilience relies on the support of digital transformation skills, a culture supportive of innovation, and the ability to manage change methodically. The study shows that private hospitals need to improve their digital technology integration, create a culture that encourages innovation and learning, and focus on change readiness, communication, workforce engagement, and leadership support to increase the organization’s capacity for adaptation and service continuity.
Peningkatan Kompetensi Digital SDM di Kabupaten Aceh Barat melalui Pelatihan Teknologi Informasi untuk Mendukung Produktivitas Kerja Fatimah Malini Lubis; Dian Ariani; Mustika; Indra Ismayudi Tanjung; Liasulistia Ningsih
Jurnal Pengabdian Masyarakat: Tipis Wiring Vol 5 No 2 (2026): Tepis Wiring: Jurnal Pengabdian Masyarakat
Publisher : Fakultas Ekonomi dan Bisnis Unversitas Islam Raden Rahmat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33379/tepiswiring.v5i2.11364

Abstract

This community service program aimed to strengthen digital competencies among human resources in Aceh Barat Regency. A participatory approach combined needs assessment, practical training, mentoring, and evaluation involving 53 participants from seven partner organizations. Evaluation used pre-test and post-test scores, practical tasks, follow-up observation and interviews, and a participant satisfaction questionnaire. The mean test score increased from 42.3 to 78.6 (a 36.3-point increase), and 49 participants (92.5%) improved their scores. A total of 47 participants (88.7%) achieved at least a good practical score, 38 (71.7%) were reported to apply information technology at work about one month after training, and 48 (90.6%) were satisfied or very satisfied. Reported constraints included limited device access, varied initial digital skills, and unstable internet in some partner locations. A participant-reported reduction in report preparation time and early digital marketing adoption among some MSME participants suggest potential practical benefits, but objective productivity and economic effects were not established because standardized before-after measures and a comparison group were unavailable. The findings support continued mentoring and more systematic follow-up measurement
Co-Authors A. Dara Dewi Mallarangan Abdul Haris M. Zen Abdul Rahman Abdurohim Abdurohim ADE RISNA SARI Ade Suhara Adi Soeprapto Agus Siswanto Agus Suyatno Ahmad Nur Budi Utama Akhmad Fauzi Akhmad Fauzi Akhmad Ramli Albab Al Umar, Ahmad Ulil Alfa Santoso Budiwidjojo Putra Ali Zaenal Abidin Anantadjaya, Samuel PD Andilah, Sultan Andini Shifa Ariba Andriani, Hertya Andy Ismail Ansori , Kholid Antok Supriyanto Anton Nurcahyo Antonio, Ferdi Ariba, Andini Shifa Arief, Ilham Ary Bayu Nugraha Astuti, Enny Diah Atika Dyah Perwita Badriyah Badriyah Basuki Wisnu Bayu Purbha Sakti Betty Rahayu Bilgies, Ana Fitriyatul Budi Akhmad Tarigan Catik Yustina Mart Cindy Sandra Lumingkewas Darwin Kesuma darwis darwis, darwis desi kristanti, desi Devin Mahendika Dian Ariani Didi Suhendi Dila Erlianti Djunaedi Djunaedi Dominica Dini Afiat Dorothy, Natasha Auriel Elisa Khairani Erica Fahrani Shifa Azizah Eskawida Eskawida Evalina Darlin Fahmi Kamal Fanny Patricia Teng Fany Septiany Nabilah Febrian, Wenny Desty Feby Arma Putra Feriyadin, Feriyadin Firman Aziz Flora Grace Putrianti Flora Grace Putrianti G. Gunawan Hadi Prayitno Hamdi, Muhamad Zikry Haniwijaya Pahlawansah Haribowo, Rio Haris Karyadi Havidotinnisa, Siti Hedrat M. Nure Herawati Tardan Heriswanto Hernawan, Moch Arif I Putu Agus Dharma Hita Iis Kartini Ilham Arief Imam Jayanto Imam Sucipto Indra Ismayudi Tanjung Irsyad Dhahri Samad Ita Soegiarto Ita Soegiarto Iwan Henri Kusnadi Jasiah Jasiah Jati Wahyono Agustinus Jean Evelyn Ilela Joko Ariawan Josef Hernawan Nudu Judianto Tjahjo Nugroho Judianto Tjahjo Nugroho Karyadi, Haris KMT Lasmiatun Komala Komala Komala Komala Komala Kumalaningrum, Dwi Rahayu Kushariyadi Kushariyadi Kuswandi Kuswandi La Juli La Ode Marihi Lamatokan, Sisca Lasmiatun , KMT LASRIDA SIGALINGGING Lenny Nuraeni, Lenny Liasulistia Ningsih Machin Machin Maria Evy Purwitasari May Vitha Rahmadhani Misno Misno Moh Solehuddin Moh. Samsul Arifin Mohzana Mozart Malik Ibrahim Muhamad Akbar Muhamad Risal Tawil Muhamad Zikry Hamdi Muhammad Ade Kurnia Harahap Muhammad Haris Muhammad Rizky Zulkifli Muhammad Syafri Muhammad Zakaria Musran Munizu Mustafa, Fahrina Mustika Mustika Mustika Mutia, Dara Nabilah, Fany Septiany Nainggolan, Rhany Nasruddin Khalil Harahap Nawangwulan, Irma M Nofirman, Nofirman Nu'man Afif Nurdiani, Tanti Widia Nurlelasari Ginting Oktapiani, Ananda Olubitan, Joseph Oluremi Paramitha Listya Azhari Pawisari Pawisari Pipit Sundari Rahayu, Istiyawati Rahman, Rifania Auralia Ramadhan, Rizky Maulana Rasty Yulia Rendra Agung Prabowo Retnowati, Eli Revi Sesario Rhany Nainggolan Rhina Pongtuluran Rifania Auralia Rahman Rinovian Rais Riyanti, Apriani Rizki, Putri Ade Rizky Maulana Ramadhan Rony, Zahara Tussoleha Roza, Nelli RR. Ella Evrita Hestiandari Rustiawan, Indra Sabalius Uhai Saksono, Lalang Samuel Aditya Eko Putranto Santosa, Sonny Sardin Sari Zulfiana Hasan Sari, Vina Budiarti Mustika Sawal Sartono, Sawal Setiawan Setiawan Shifa Azizah, Erica Fahrani Simatupang, Teddy Juanda Sirait, Edison P Sisca Cletus Lamatokan Siska Siska Siti Annisa Wahdiniawati, Siti Annisa Siti Patimah Sobali, Utep Soegiarto, Ita Soelistiyono, Anitiyo Sri Purwati, Sri St Rahmah St. Sukmawati. Sudadi Sudirman Sukirman Sukirman Sulaeman, Moh. Muklis Suriani Nur Susanto Susanto Susi Arijanti Susi Indriyani Susi Oktafiani Sutriyadi, Riko Suwahono Suwahono Suwandana, I Made Adi Tanti Widia Nurdiani Teddy Juanda Simatupang Teguh Setiawan Wibowo Tri Yusnanato Tyahya Whisnu Hendratni Umi Setyorini Usulu, Elvira M. Vera Herlina Mustari Violin, Vivid Virginia Listanti Widaryo, Chandika Mahendra Widianti, Fadillah Nur Wulandari, Ayu Ratna Zahra Khusnul Lathifah Zulkifli, Muhammad Rizky Zuraida Zuraida