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All Journal Jurnal Konseling dan Pendidikan AT TA´DIB Journal of Economic, Bussines and Accounting (COSTING) Journal on Education Jurnal Review Pendidikan dan Pengajaran (JRPP) JURNAL LENTERA BISNIS Jurnal Pendidikan dan Konseling International Journal of Economics, Business and Accounting Research (IJEBAR) Responsive: Jurnal Pemikiran dan Penelitian Administrasi, Sosial, Humaniora dan Kebijakan Publik Community Development Journal: Jurnal Pengabdian Masyarakat BERNAS: Jurnal Pengabdian Kepada Masyarakat Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Edu Cendikia: Jurnal Ilmiah Kependidikan International Journal of Education, Social Studies, And Management (IJESSM) Unram Journal of Community Service (UJCS) JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) ProBisnis : Jurnal Manajemen KENDALI: Economics and Social Humanities Jurnal Multidisiplin West Science JURNAL ABDIMAS PLJ Jurnal Psikologi dan Konseling West Science Jurnal Bisnis dan Manajemen West Science Journal of Social Science and Business Studies Journal of Information System, Technology and Engineering Multifinance Jurnal Pengabdian Masyarakat dan Riset Pendidikan Journal of Innovative and Creativity KIC
Fatimah Malini Lubis
Politeknik LP3I Jakarta, Administrasi Bisnis, Jakarta, Indonesia
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Neuroscience Nursing Public Health Social Sciences Veterinary Other

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The Influence of Internal Control Systems, Organizational Justice and Ethical Climate on Human Resource Integrity in the Public Sector Enny Diah Astuti; Dominica Dini Afiat; Rhina Pongtuluran; Abdul Haris M. Zen; Apriani Riyanti; Fatimah Malini Lubis
Journal of Innovative and Creativity Vol. 5 No. 3 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i3.6627

Abstract

The internal control systems, organizational justice and ethical climate are being investigated as influences on the integrity of human resources in public administration by this study as it were. The study regards that the integrity of public servants is the most important factor in the development of a governance system that is both transparent and accountable. The researchers applied a quantitative explanatory method and surveyed 180 public sector civil servants selected by purposive sampling. For data collection a five-point Likert scale questionnaire was used, and data analysis was by means of multiple linear regression. All three factors: internal control systems, organizational justice and ethical climate were positively and significantly associated with the integrity of human resources. Theoretical aspect of this research will support the public management and organizational behavior literature on civil servant integrity. However, the implications of the research results point to the public agencies' leaders to create the control systems, organizational justice policies and ethical climate that should be strengthened to promote civil servants' integrity and improve public services quality.
The Influence of Psychological Safety, Change Management Effectiveness and Inclusive Leadership on Employee Resilience in Multinational Companies Ade Suhara; Haris Karyadi; Ahmad Nur Budi Utama; Nurlelasari Ginting; Fatimah Malini Lubis; Iwan Henri Kusnadi
Journal of Innovative and Creativity Vol. 6 No. 1 (2026)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v6i1.7300

Abstract

In the current investigation, the researchers aim to examine the impact of psychological safety, right change management, and inclusive leadership on the resilience of employees in international firms. The need for this study arises from the global business environment, which is constantly changing and unpredictable, necessitating the employees to be highly resilient mentally. A quantitative explanatory approach was adopted in the research, and the data were obtained through a questionnaire administered to 180 employees in the Indonesian subsidiaries of international companies. The sampling technique applied in the data collection was purposive sampling. In addition, the data collected were analyzed using multiple linear regression after they had met the required conditions for validity, reliability, and classical assumptions. The findings indicate that psychological safety, change management effectiveness, and inclusive leadership positively and significantly influence employee resilience. One of the contributions of the research to the organization behavior literature is that it provides empirical evidence regarding the factors affecting employee resilience from the perspective of multinational corporations. The management can deduce the strategic implications of the study results in terms of the creation of a psychologically safe workplace, effective change management, and the application of inclusive leadership for the purpose of employee resilience and organizational sustainability enhancement.
The Influence of Job Stress, Job Boredom, and Technology Accessibility on Cyber-Loafing Behavior in Online Customer Service Employees Sidjabat, Sonya; Purwati, Sri; Nugroho, Judianto Tjahjo; Nawangwulan, Irma M; Karyadi, Haris; Lubis, Fatimah Malini
Journal of Information System, Technology and Engineering Vol. 4 No. 1 (2026): JISTE
Publisher : Yayasan Gema Bina Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61487/jiste.v4i1.280

Abstract

Online customer support agents need to use internet-based systems because their work requires digital technology which raises their risk of cyber-loafing. The study investigates how technology accessibility affects online customer service workers' cyber-loafing behavior through its interaction with job stress and job boredom. The research used an explanatory design with its quantitative method to investigate the topic. The researchers gathered data through a survey which selected 170 participants using purposive sampling. The researchers conducted multiple linear regression analysis after they had completed data verification and reliability assessment and classical assumption testing. The study results showed that job stress and job boredom together with technology accessibility created a relationship which had a strong impact on cyber-loafing behavior. People in digital workplaces access non-work internet content according to this study because their mental states and workplace conditions determine their online habits. The research establishes a theoretical framework which develops our understanding of employee behavior in digital workplace settings. The study results provide organizations with practical recommendations on how to maintain employee productivity through effective management of their workload and work design and technology implementation.
Co-Authors A. Dara Dewi Mallarangan Abdul Haris M. Zen Abdul Rahman Abdurohim Abdurohim ADE RISNA SARI Ade Suhara Adi Soeprapto Agus Siswanto Agus Suyatno Agustinus, Jati Wahyono Ahmad Nur Budi Utama Akhmad Fauzi Akhmad Fauzi Akhmad Ramli Albab Al Umar, Ahmad Ulil Alfa Santoso Budiwidjojo Putra Ali Zaenal Abidin Anantadjaya, Samuel PD Andini Shifa Ariba Andriani, Hertya Andy Ismail Anitiyo Soelistiyono Ansori , Kholid Antonio, Ferdi Ariba, Andini Shifa Ary Bayu Nugraha Astuti, Enny Diah Atika Dyah Perwita Baehaqi Basuki Wisnu Bayu Purbha Sakti Betty Rahayu Bilgies, Ana Fitriyatul Budi Akhmad Tarigan Catik Yustina Mart Cindy Sandra Lumingkewas Darwin Kesuma darwis darwis, darwis desi kristanti, desi Devin Mahendika Didi Suhendi Dila Erlianti Djunaedi Djunaedi Dominica Dini Afiat Elisa Khairani Enny Diah Astuti Erica Fahrani Shifa Azizah Eskawida Eskawida Evalina Darlin Fahmi Kamal Fanny Patricia Teng Fany Septiany Nabilah Febrian, Wenny Desty Feby Arma Putra Ferdy Leuhery Feriyadin, Feriyadin Firman Aziz Fitriyatinur, Qurnia Flora Grace Putrianti Flora Grace Putrianti G. Gunawan Hadi Prayitno Hamdi, Muhamad Zikry Haniwijaya Pahlawansah Haribowo, Rio Haris Karyadi Havidotinnisa, Siti Hedrat M. Nure Heriswanto Hernawan, Moch Arif Hertya Andriani I Putu Agus Dharma Hita Iis Kartini Ilham Arief Imam Jayanto Imam Sucipto Irsyad Dhahri Samad Ita Soegiarto Ita Soegiarto Iwan Henri Kusnadi Jasiah Jasiah Jean Evelyn Ilela Karyadi, Haris KMT Lasmiatun Komala Komala Komala Komala Komala Kumalaningrum, Dwi Rahayu Kushariyadi Kushariyadi Kuswandi Kuswandi La Juli La Ode Marihi Lamatokan, Sisca Lasmiatun , KMT LASRIDA SIGALINGGING Lenny Nuraeni, Lenny Machin Machin Maria Evy Purwitasari May Vitha Rahmadhani Misno Misno Moh Solehuddin Moh. Samsul Arifin Mohzana Mozart Malik Ibrahim Muhamad Akbar Muhamad Risal Tawil Muhamad Zikry Hamdi Muhammad Ade Kurnia Harahap Muhammad Haris Muhammad Rizky Zulkifli Muhammad Syafri, Muhammad Muhammad Zakaria Musran Munizu Mutia, Dara Nabilah, Fany Septiany Nainggolan, Rhany Nasruddin Khalil Harahap Nawangwulan, Irma M Nofirman, Nofirman Nu'man Afif Nugroho, Judianto Tjahjo Nurdiani, Tanti Widia Nurlelasari Ginting Oktapiani, Ananda Olubitan, Joseph Oluremi Pawisari Pawisari Putranto, Samuel Aditya Eko Rahayu, Istiyawati Rahman, Rifania Auralia Ramadhan, Rizky Maulana Rasty Yulia Rendra Agung Prabowo Retnowati, Eli Revi Sesario Rhany Nainggolan Rhina Pongtuluran Rifania Auralia Rahman Rinovian Rais Riyanti, Apriani Rizki, Putri Ade Rizky Maulana Ramadhan Rony, Zahara Tussoleha Roza, Nelli RR. Ella Evrita Hestiandari Rustiawan, Indra Sabalius Uhai Saksono, Lalang Santosa, Sonny Saputra, Eka Kurnia Sardin Sari Zulfiana Hasan Sari, Vina Budiarti Mustika Setiawan Setiawan Shifa Azizah, Erica Fahrani Sidjabat, Sonya Simatupang, Teddy Juanda Sirait, Edison P Sisca Cletus Lamatokan Siska Siska Siti Annisa Wahdiniawati, Siti Annisa Siti Patimah Sobali, Utep Soegiarto, Ita Sonya Sidjabat Sri Purwati, Sri St Rahmah St. Sukmawati. Sudadi Sukirman Sukirman Sulaeman, Moh. Muklis Sultan Andilah Suriani Nur Susanto Susanto Susi Arijanti Susi Indriyani Sutapa, Heru Suwahono Suwahono Suwandana, I Made Adi Tanti Widia Nurdiani Teguh Setiawan Wibowo Tyahya Whisnu Hendratni Umi Setyorini Usulu, Elvira M. Vera Herlina Mustari Violin, Vivid Widaryo, Chandika Mahendra Widianti, Fadillah Nur Wisnu, Basuki Wulandari, Ayu Ratna Zahra Khusnul Lathifah Zulkifli, Muhammad Rizky Zuraida Zuraida