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The Role of Digital Social Media Marketing on Purchase Decision Jank Jank Wings Thought Brand Equity as Mediation Variable Tiara Saraswati, Thusy; Dita Rachmawati; Indah Datin Nadliroh; Agus Hermawan; Ludi Wishnu Wardana
Jurnal Sistim Informasi dan Teknologi 2024, Vol. 6, No. 2
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v6i2.357

Abstract

The current research examined how brand equity and social media marketing mediated the relationship between the purchasing decision of Jank Jank Wings and the analysis of that decision. Customers of Jank Jank Wings participated in this survey. Jank Jank Wing is marketed by samples 215 of target consumers who have eaten or purchased through TikTok and Instagram media, using a purposive sample technique. Each response is processed using partial least squares (PLS). The results indicate that social media marketing influences consumer decisions. The purchasing choices of consumers are impacted by the value of the brand. Brand equity's influence on social media marketing. Moreover, empirical studies have demonstrated that customer decisions are impacted by brand equity, which functions as both an intermediary and an amplifier of the impact of social media marketing. Time constraints resulted in a limited number of returned surveys, which constitutes a drawback of the research. This study suggests that Jank Jank Wings has the potential to enhance brand recognition, perceived quality, brand association, and brand loyalty by implementing social media strategies. When making decisions throughout the purchasing process, all of these components are seen to be crucial.
THE EFFECT OF E-SERVICE QUALITY ON REPURCHASE INTENTION THROUGH E-TRUST AND E-SATISFACTION (STUDY OF B2B EMOS MARKETPLACE’S USER IN MALANG) Firda Meisaroh; Sudarmiatin Sudarmiatin; Agus Hermawan
Journal of Management and Informatics Vol. 1 No. 3 (2022): December : Journal of Management and Informatics
Publisher : University of Science and Computer Technology

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

EMOS Marketplace as one of the business to business (B2B) e-commerce which is in great demand by customers,especially pharmacies, clinics and private hospitals. Along with the development of technology in the industrialera 5.0, where customers become decision makers and can determine for themselves which distributor to chooseto buy the pharmaceutical products needed at this time. This research is a quantitative research using a descriptiveresearch design and path analysis techniques. There are consisting of 200 pharmacists that become respondentsby using Slovin formula approach. The results of this study indicate that variables E-Service Quality, E-Trust, E-Satisfaction and Repurchase Intention have a positive and significant. Based on the results of this study,suggestions that researchers can convey to EMOS Marketplace to continues improvement include increasingcustomer security standards, adding a product search feature based on manufacturers and WhatsApp notificationsto find out order status. Hopefully EMOS Marketplace always create continuous innovation (continuesimprovement) in terms of service. So that customers will feel trusted and satisfied with EMOS Marketplace.
THE EFFECT OF WORK ENVIRONMENT AND MOTIVATION ON JOB SATISFACTION AND ORGANIZATIONAL COMMITMENT AND THEIR IMPACT ON ORGANIZATIONAL CITIZENSHIP BEHAVIOUR Joko Kurniawan; Budi Eko Soetjipto; Agus Hermawan
Journal of Management and Informatics Vol. 1 No. 3 (2022): December : Journal of Management and Informatics
Publisher : University of Science and Computer Technology

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Abstract

This study aims to determine the role of work environment, motivation, job satisfaction, and organizationalcommitment in improving the Organizational Citizenship Behavior (OCB) for the employee at the PT GarudafoodPutra Putri Jaya Tbk of Gresik area. The research method applied is quantitative, using path analysis and the Sobeltest to examine the relationship and the magnitude of the contribution of influence between each variable. Thenumber of respondents in this study was 200 employees.The results showed that the work environment andmotivation significantly positively affected job satisfaction. Meanwhile, work environment, motivation, and jobsatisfaction positively and significantly affect organizational commitment. It was found that communicationbetween superiors and subordinates is an essential factor for improving OCB, so further research is needed on theeffect of leadership style on OCB.
Implementasi Custumer Relationship Management (CRM) pada Pelaku UMKM M. Adi Trisna Wahyudi; Agus Hermawan; Moh. Ilham
Lokawati : Jurnal Penelitian Manajemen dan Inovasi Riset Vol. 2 No. 3 (2024): Mei : Jurnal Penelitian Manajemen dan Inovasi Riset
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/lokawati.v2i3.876

Abstract

This research investigates the implementation of Customer Relationship Management (CRM) in the Micro, Small and Medium Enterprises (MSME) and startup sectors. Through a qualitative approach, data was collected from a number of MSMEs and startups to analyze the factors that influence the adoption and success of CRM implementation. The findings show that limited resources, lack of knowledge about the benefits of CRM, and dependence on technological infrastructure are the main challenges in adopting CRM systems. However, CRM has also been found to have great potential in increasing customer retention, developing more suitable products, and expanding into new markets. Practical implications of these findings include recommendations for appropriate resource allocation, employee training, and more effective digital marketing strategies. The contribution of this research lies in a deeper understanding of CRM implementation in the context of MSMEs and startups as well as practical guidance for improving business performance through effective CRM strategies.
Pemetaan Jaringan Pendukung Transformasi Bisnis Digital Pada UMKM Disabilitas di Indonesia: Analisis Stakeholder Komprehensif Moh. Ilham; Agus Hermawan; M. Adi Trisna Wahyudi
Wawasan : Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan Vol. 2 No. 3 (2024): Juli : Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan
Publisher : Fakultas Teknik Universitas Maritim AMNI Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58192/wawasan.v2i3.2102

Abstract

This article investigates the empowerment of Micro, Small, and Medium Enterprises (MSMEs) owned by individuals with disabilities through digital business transformation, with a specific focus on reviewing content creators on the YouTube platform. This analytical approach aims to understand how disabled MSMEs utilize digital platforms, particularly YouTube, to expand their reach, increase visibility, and gain support from the community. Data were collected through searching and analyzing content produced by creators related to disabilities and MSMEs, using the search method of the top 10 views from 3 hashtags #MSME #disability #digital. The findings from this analysis reveal the low intensity of the number of viewers with the highest views still below 1000, there are already some parties that have supported disabled MSMEs by involving various stakeholders, such as the government, financial institutions, non-profit organizations, academics, business associations, and surrounding communities. These findings not only reveal the strategies and best practices used by disabled MSMEs in utilizing YouTube but also highlight the challenges and opportunities they face in the process. Policy implications and recommendations to support the growth of disabled MSMEs through digital platforms are also discussed. This research is expected to provide a deeper insight into the role of digital business in strengthening economic inclusion for individuals with disabilities in Indonesia.
Penerapan Customer Relationship Management (CRM) bagi UMKM wahyudi, trisna; Agus Hermawan; Moh. Ilham
Jurnal Inovasi Bisnis Manajemen dan Akuntansi Vol. 2 No. 2 (2024): JIBMA : Jurnal Inovasi Bisnis Manajemen dan Akuntansi
Publisher : PT. Karya Inovatif Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65255/jibma.v2i2.43

Abstract

This research investigates the implementation of Customer Relationship Management (CRM) in the Micro, Small and Medium Enterprises (MSME) and startup sectors. Through a qualitative approach, data was collected from a number of MSMEs and startups to analyze the factors that influence the adoption and success of CRM implementation. The findings show that limited resources, lack of knowledge about the benefits of CRM, and dependence on technological infrastructure are the main challenges in adopting CRM systems. However, CRM has also been found to have great potential in increasing customer retention, developing more suitable products, and expanding into new markets. Practical implications of these findings include recommendations for appropriate resource allocation, employee training, and more effective digital marketing strategies. The contribution of this research lies in a deeper understanding of CRM implementation in the context of MSMEs and startups as well as practical guidance for improving business performance through effective CRM strategies.
The Influence of Digital Business Education and Perceived Usefulness on The Use of The Shopee Marketplace On The Digital Entrepreneurship Intention of University Students Nadila, Salsaufy Brillian; Pratikto, Heri; Hermawan , Agus
Journal of Applied Business, Taxation and Economics Research Vol. 3 No. 5 (2024): June 2024
Publisher : PT. EQUATOR SINAR AKADEMIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54408/jabter.v3i5.310

Abstract

This study aims to examine the effect of Digital business on Digital entrepreneurship intention and perceived usefulness on Digital entrepreneurship intention. The type of research used in this research is quantitative research. The type of data in this study uses primary data. The analysis method used is multiple linear regression analysis using the SPSS 23 program. The population taken by researchers is undergraduate students of the Faculty of Economics and Business. The sampling technique in this study was purposive sampling, namely with predetermined criteria. Based on the purposive sampling method, 369 respondents were obtained who met the criteria. The results of hypothesis testing in this study indicate that digital business education has a positive and significant effect on digital entrepreneurship intention. Perceived usefulness has no direct effect on digital entrepreneurship intention. Shopee marketplace customers have a direct effect on Digital Entrepreneurship Intention. Digital business education has a direct effect on the Shopee marketplace. Perceived usefulness has a direct effect on the Shopee marketplace. There is a simultaneous influence of digital business education through the Shopee marketplace on digital entrepreneurship intention. There is a simultaneous influence of perceived usefulness through the Shopee marketplace on digital entrepreneurship intention
IMPLEMENTASI PANDANGAN FILSAFAT POSITIVISME, PROGRESIVISME, HUMANISME, DAN PANCASILA DALAM PRAKTEK PENDIDIKAN Nailariza Umami; Cipto Wardoyo; Agus Hermawan
Civilia: Jurnal Kajian Hukum dan Pendidikan Kewarganegaraan Vol. 3 No. 2 (2024): Civilia: Jurnal Kajian Hukum dan Pendidikan Kewarganegaraan
Publisher : Civilia: Jurnal Kajian Hukum dan Pendidikan Kewarganegaraan

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Abstract

Penelitian ini mengkaji implementasi pandangan filsafat Positivisme, Progresivisme, Humanisme, dan Pancasila dalam praktik pendidikan di Indonesia. Dengan metode tinjauan literatur, penelitian ini menganalisis peran masing-masing filsafat dalam membentuk sistem pendidikan yang inklusif dan adaptif. Positivisme memberikan kerangka kerja berbasis data empiris untuk evaluasi dan kurikulum yang terukur, sementara Progresivisme berfokus pada pembelajaran berbasis siswa yang fleksibel dan relevan dengan kebutuhan individu. Humanisme menekankan pengembangan potensi holistik siswa mencakup aspek intelektual, emosional, sosial, dan spiritual. Pendekatan Pancasila mengintegrasikan nilai-nilai moral dan kebangsaan untuk membentuk karakter siswa yang religius, demokratis, dan toleran. Gabungan pendekatan ini menciptakan keseimbangan antara modernisasi pendidikan dengan penguatan nilai-nilai lokal, meskipun menghadapi tantangan seperti ketimpangan sumber daya pendidikan dan kurangnya pemahaman mendalam oleh pendidik. Studi ini merekomendasikan sinergi berbagai filsafat pendidikan untuk menciptakan sistem yang komprehensif dan responsif terhadap kebutuhan masa depan.
The Mediation Effect of Self Confidence In The Effect of Self Efficacy on The Creativity of Msme Actors In East Java Rahma Ulfa Maghfiroh; Sudarmiatin Sudarmiatin; Agus Hermawan
JURNAL MANAJEMEN PENDIDIKAN DAN ILMU SOSIAL Vol. 4 No. 1 (2022): Jurnal Manajemen Pendidikan dan Ilmu Sosial (Desember 2022 - Mei 2023)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jmpis.v4i1.1437

Abstract

The participation of micro, small, and medium-sized enterprises (MSMEs) is one of the elements that can either contribute to or detract from the rate of economic growth in Indonesia. This study incorporates responses from 194 small and medium-sized businesses located within the province as its sample. This study made use of the purposive random sample approach for its data collection, and primary data was the type of data that was analyzed over the course of the study. Structural Equation Modeling (SEM), along with a Partial Least Squares (PLS) approach, is the technique for doing data analysis. According to the findings, a person's level of self-efficacy and self-confidence had a constructive and important bearing on their creative output. Furthermore, the findings indicate that self-confidence is able to operate as a mediator between the influence of self-efficacy and the creative output of MSME actors in East Java.
Mengoptimalkan Pemasaran Digital bagi UMKM: Pendampingan Sayuran Organik pada UMKM AD Hidroponik Herlina Kusuma Wardhani; Frederik Pradana Deniswara; Agus Hermawan
MENGABDI : Jurnal Hasil Kegiatan Bersama Masyarakat Vol. 2 No. 6 (2024): Desember : MENGABDI : Jurnal Hasil Kegiatan Bersama Masyarakat
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/mengabdi.v2i6.1071

Abstract

Abstract The service activity for AD Hydroponic MSMEs aims to provide assistance that emphasizes digital marketing for the development of AD Hydroponic MSMEs in Malang Regency, where AD Hydroponics is a business in agriculture, namely organic vegetable plantations. This activity was carried out by a team of assistants and the method of this research was observation and implementation based on an analysis of the situation at AD Hydroponic MSMEs. This service was carried out from October to December 2024. The results of the implementation of this assistance went well, where business actors participated and carried out the directions of the assistance team well. It is hoped that the results of this assistance can improve digital marketing skills and also encourage the growth of the AD Hydroponic business in the future.
Co-Authors Abdul Mu'iz Ihsan Abdul Rachman Abdul Wahab Shobiri Abdullah As Shoib Abdullah Syakur Novianto Abdullah Syakur Novianto Abdulloh Abdulloh Achmad Nuril Huda Adelia Rahma Adi Hermawansyah Adipati Napoleon Afifudin Afifudin Agus Kurniadi Agus Sumanto Ahmad Taufiqurrahman Asy’ari Ahmad Taufiqurrahman Asy’ari Ahmad Zaki Azzuhairi Aida Nurcholida Akh.Fawaid Albertaadinata Albertaadinata Alfina Damayanti Ali Nurrosidah Amalia Arif Rahman Amar Ma’ruf AMELIA SETYAWATI Amelia Setyawati Amelia Sugangga Amin, Muhammad Sirojuddin Amry Mahdan Abrari Andi Hidayatullah Andika Isma Andika Wulan Febriani Andini Mei Wulandari Anis Sya’bania Anita Handayani Anita Sumelvia Dewi Anna Budiani Anni Yudiastuti Ardaning Nuriliani Arief Putra, Muh Al Fatah Arik Wulandari Aris Munandar Aris Prilatama Asep Dana Saputra Asep Nur Imam Munandar Astri Ibadiyah Aswi A. Rofiqoh Awdita Citra Birru Ayu Putriana Dewi A’isy Fiklil Nafisah Bagus Setiawan Bakri Bakri Bakri Bakri Bambang Sugeng Bastomi, Mohamad Bima Ramadhani Budi Eko Soetjipto Budi UTAMI Chairatun Nisa'il Firdausi Madjid Chairatun Nisa’il Firdausi Madjid Choirul Anam Cipto Wardoyo Damayanti Damayanti Damis Veri Budianto Daniel Happy Putra Dara Anindya Putri Umagapi Deasy Tantriana Deddy Ibrahim Rauf Dedy Irawan Deshinta Daisa Rahma Desi Anggarwati Dewi Diah F Dewi Diah Fakhriyyah Dewi Nurjannah Dharmayana, Wayan Diana Ambarwati Diana Ambarwati Didik Hariyanto Dina Maria Ulfa Dita Rachmawati Dita Rahmi Rahayu Djoewita Djoewita Dwi Probowati Sulistyani Dyah Arini R Dyah Ayu Dwi Kusumaingrum Early Harison Mahardhika Eko Alamsyah Elisa Elisa Wildayana Elok Vilantika Ely Siswanto Emilly Nur Hapsari Emilly Nur Hapsari Enggal Chairyadi Erna Retno Rahadjeng Errica Dwitanti Erry Tri Djatmika Erwin Syahputra Ery Tri Djatmika Rudijanto Wahyu Wardhana Ery Tri Djatmika RWW Esy Nur Aisyah Fadli Muhamad, Lili Fajar Azmi Kurniawan, Fajar Azmi Fajar Dio Wahyu Tri Amukti Fariham Masula Fatmasari Endayani Fauji, Diah Ayu Septi Firda Meisaroh Fitriadi, Agus Frederik Pradana Deniswara Fulgentius Danardana Murwani Gabriella Stefanny Galuh Tyasing Swastika Handri Dian Wahyudi Hanif Rani Iswari Haqi, Syafrozi Havisfal Alviansyah Alvian Haya Nur Safa'atin Helmi Abidin Heri Pratikto Herlina Kusuma Wardhani Hernanik, Nova Dwi Hery Suprayitno Hikmawati, Kuncoro Aprilia Hotmarulitua Manalu Iing Sri Hardiningrum Iklila Amiroh Ilma Lailatul Mufarida Imam Mukhlis Immanuel Ustradi Osijo Imroatul Dwi Khusniah Indah Adawiyyah Indah Datin Nadliroh Indah Putri Arlinawati Indira Oktavianti Intan Umull Magfira Sary Intan Umull Magfira Sary Ira Karuni Handayani Irfan Taufik Irma Hidayati Irma Hidayati Irma Hidayati Isma Wati Ismayantika Dyah Puspasari Ismayantika Dyah Puspasari Ita Athia Jannatul Firdaus Johanes Sugiyanto Joko Kurniawan Joko Kurniawan Joni Hendra Juli Yani Junaidi Krismi Budi Sienatra Kurnia Arumdani Lailiyatus Sa'diyah Landreas Utama Lie Ludi Wishnu Wardana M Edi Armanto M Farrel Rayhan Riza M Luthfi Alif Utama M. Adi Trisna Wahyudi M. Bachtiar Affandie M. Cholid Mawardi Mahfudiyanto Mahfudiyanto Maretasari, Rina Marsi Marsi Maslichah Maslichah Maslichah Maslichah Maula, Farij Ibadil Maulidya Alfi Anita Zain Mega Aulianda Miftahul Munir, Miftahul Miftahul Zanna Arsyad Moch Faisal Moch. Wahyu Widodo Moh. Amin Moh. Ilham Momon Sodik Imanuddin Mudinillah, Adam Mufid A Muh Al Fatah Arief Putra Muh K Bonesaputra Rukman Muhammad Fawaidul Muharrom Muhammad Rosyihuddin Muhammad Saifur Rijal Muhammad Tody Arsyianto Muhammad Zainuddin Nadhifah Citra Tsani Soraya Nadila, Salsaufy Brillian Nailariza Umami Naja Jessyka Maulani Putri Nasikh Naswan Suharsono Nida Adenia Rahma Nilam Sari Mustika Novita Rifaul Kirom, Novita Rifaul Nur Arqom Eka Fatria Nur Diana Nur Diana Nur Kholifah Nurfadilah Karim Nurhidayat, Luthfi Nurika Restuningdiah Nurika Restuningdyah Nuril Aulia Munawaroh Nuril Aulia Munawaroh Nuril Aulia Munawaroh Nurul Farida Nynys Khoirun Nisa’ Oktaviani Putri Dita Arumsari Oktora, Yekie Senja Phousith Phongsavath Puji Handayani Puji Handayati Purwiyanto Rachmad Nurofiq Ramantyo Raharimalala Narindraniaina Elisoa Rahayu RAHAYU Rahma Ulfa Maghfiroh Rahman, Fadali Rahmatul Hasanah Rahmawati, Rahmawati Ratih Ratnasari Ratna Tri Hardaningtyas Renih Hayati Restu Millaningtyas Ria Fitria Andriani Rieska Maharani Rifqa Faulia Putri Risang Narendra Roesma Narulita Rosi Andriani RR. Ella Evrita Hestiandari Sabaruddin Sabaruddin Saptaria, Lina Saptono Hadi Saptono Hadi, Saptono Sari, Risca Kurnia Septiawan, Bambang Sinollah Siti Suprihatin Sri Umi Mintarti Sudarmiatin Sudarmiyatin Sudarmiyatin Sugeng Hadi Utomo Sukardi Sukardi Sulton Sholehuddin Syah Reza Al Faisal Syihabudhin Thusy Tiara Saraswati Tiara Saraswati, Thusy Titiek Ambarwati Titis Shinta Dhewi, Titis Tri Galih Yulianto Tri Sugiarti Ramadhan Triana, Arjuna Neni Uki Yonda Asepta Umi Nadhiroh Umi Nandiroh Valentino Hary Valma Putri Sabella valma putri sabella Wahjoedi wahyudi, trisna Wahyuningtiyas, Nanik Warsito Warsito Wening Patmi Rahayu Yandi, Andri Yatnanta Ramadhana Yohanes Wibisono Yufika Furi Larassita Yulia Tutik Nurfia Yuliati Yuliati Yusuf Purwanto Zanis Nur Mufa'idah Zulfan Zulkarnaen Z