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Euis Saribanon

Institut Transportasi Dan Logistik Trisakti

Author-ID : 557465

Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Mechanical Engineering Medicine & Pharmacology Neuroscience Nursing Public Health Social Sciences Transportation Other

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Qualitative Method Concepts: Literature Review, Focus Group Discussion, Ethnography and Grounded Theory Primadi Candra Susanto; Lily Yuntina; Euis Saribanon; Josua Panatap Soehaditama; Esti Liana
Siber Journal of Advanced Multidisciplinary Vol. 2 No. 2 (2024): (SJAM) Siber Journal of Advanced Multidisciplinary (July - September 2024)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sjam.v2i2.207

Abstract: This study aims to build a hypothesis regarding the influence between variables that can later be used for further research within the scope of research methodology. Qualitative method articles: literature review, focus group discussion, ethnography, and grounded theory are scientific literature articles within the scope of research methodology. The approach used in this literature review research is descriptive qualitative. Data collection techniques use literature studies or review relevant previous articles. The data used in this descriptive qualitative approach comes from previous research that is relevant to this research and is sourced from academic online media such as the Thomson Reuters Journal, Springer, Taylor & Francis, Scopus Emerald, Sage, WoS, Sinta Journal, DOAJ, EBSCO, Google Scholar and digital reference books. In previous studies, 1 relevant previous article was used to review each independent variable. The results of this literature review article are: 1) Literature review related to Qualitative Methods; 2) Focus Group Discussion related to Qualitative Methods; 3) Ethnography related to Qualitative Methods; and 4) Grounded Theory related to Qualitative Methods. Keywords: Qualitative Methods, Literature Review, Focus Group Discussion, Ethnography, Grounded Theory

Supply Chain Management: Survey Consumer Preferences and Market Potential (Study Literature Review) Primadi Candra Susanto; Euis Saribanon; Yosi Pahala; Esti Liana; Harry Purwoko
International Journal of Advanced Multidisciplinary Vol. 3 No. 1 (2024): International Journal of Advanced Multidisciplinary (April-June 2024)
Publisher : Greenation Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/ijam.v3i1.508

The supply chain management article: survey of consumer preferences and market potential is a scientific literature review article within the scope of operational management science. This article aims to create a hypothesis regarding the relationship between factors, which can subsequently be utilized for future research in the field of human resource management. Descriptive qualitative research methodology was employed in this study. The data utilized in this study was derived from prior research that remains pertinent to the current investigation. The data was gathered from reputable academic online platforms, including Publish or Perish, Google Scholar, digital reference books, and Sinta journals. The findings of this study are as follows: 1) Consumer preference surveys play a role in supply chain management: Surveys offer significant insights into consumer preferences, wants, and expectations pertaining to a specific product or service. These insights serve as the foundation for organizations in formulating marketing strategies, developing products, and managing inventory. By gaining a comprehensive grasp of consumer preferences, organizations have the potential to enhance customer happiness, streamline their supply chains, and attain a competitive edge in marketplaces that are becoming progressively intricate and dynamic; and 2) Market potential plays a role in supply chain management: market potential offers a comprehensive overview of the current market size, potential for growth, and consumer patterns in a specific region or demography. This data enables organizations to develop supply chain strategies that are characterized by enhanced efficiency and adaptability in response to dynamic market needs. Through a comprehensive comprehension of market potential, organizations are able to effectively identify prospective market segments, formulate suitable expansion strategies, and adapt their supply chain approaches in order to maximize profitability and foster corporate expansion.

Mixed Methods Research Design Concepts: Quantitative, Qualitative, Exploratory Sequential, Exploratory Sequential, Embedded and Parallel Convergent Primadi Candra Susanto; Dewi Ulfah Arini; Devi Marlita; Lily Yuntina; Euis Saribanon
International Journal of Advanced Multidisciplinary Vol. 3 No. 3 (2024): International Journal of Advanced Multidisciplinary (October-December 2024)
Publisher : Greenation Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/ijam.v3i3.721

The purpose of this literature research is to help future authors determine the right research design. Research article Mixed Methods Research Design Concepts: Quantitative, Qualitative, Exploratory Sequential, Exploratory Sequential, Embedded, and Parallel Convergent is a scientific literature article within the scope of research methodology. The approach used in this literature review research is descriptive qualitative. The data collection technique is to use literature studies or review relevant previous articles. The data used in this descriptive qualitative approach comes from previous studies that are relevant to this research and are sourced from academic online media such as Thomson Reuters Journals, Springer, Taylor & Francis, Scopus Emerald, Elsevier, Sage, Web of Science, Sinta Journals, DOAJ, EBSCO, Google Scholar and digital reference books. In previous studies, 1 relevant previous article was used to review each independent variable. The results of this literature review article are: 1) Quantitative is related to the Concept of Mixed Methods Research Design; 2) Qualitative is related to the Concept of Mixed Methods Research Design; 3) Sequential Exploratory is related to the Concept of Mixed Methods Research Design; 4) Exploratory Sequential relates to the Mixed Methods Research Design Concept; 5) Embedded relates to the Mixed Methods Research Design Concept; and 6) Parallel Convergent relates to the Mixed Methods Research Design Concept.

Analisis Tata Letak Gudang Menggunakan Metode Dedicated Storage dengan Greedy Algorithm Guna Meminimalkan Waktu Order Picking pada Gudang PT X Apriatha Nur Fadhillah; Nofrisel Nofrisel; Euis Saribanon; Okin Ringan Purba; Haris Haris
Jurnal Ilmu Manajemen Terapan Vol. 8 No. 1 (2026): Jurnal Ilmu Manajemen Terapan (September - Oktober 2026)
Publisher : Dinasti Review Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jimt.v8i1.9890

Proses order picking merupakan salah satu aktivitas yang berkontribusi signifikan terhadap biaya dan waktu operasional dalam sistem pergudangan. Kondisi tata letak gudang PT X pada kondisi eksisting belum mempertimbangkan tingkat pergerakan material dan kedekatan lokasi penyimpanan terhadap titik Input/Output (I/O), sehingga menyebabkan jarak tempuh order picking relatif tinggi. Penelitian ini bertujuan untuk menganalisis tata letak gudang PT X dan merancang tata letak usulan menggunakan metode Dedicated Storage dengan Greedy Algorithm guna meminimalkan jarak tempuh dan waktu order picking. Penelitian menggunakan data pergerakan material periode April–Juni 2025 sebagai dasar penentuan prioritas penempatan berdasarkan Turnover to Storage (T/S) Ratio. Metode Dedicated Storage digunakan untuk menentukan kebutuhan dan penempatan ruang penyimpanan berdasarkan tingkat aktivitas material, sedangkan Greedy Algorithm digunakan untuk mengalokasikan material pada slot dengan jarak rectilinear terpendek terhadap titik I/O sesuai urutan prioritas. Evaluasi dilakukan dengan membandingkan jarak tempuh order picking pada tata letak eksisting dan usulan serta mengestimasi perubahan waktu order picking berdasarkan perubahan jarak. Hasil penelitian menunjukkan bahwa tata letak usulan menurunkan total jarak tempuh order picking dari 2.385 meter menjadi 325 meter, atau sebesar 86,38%. Berdasarkan estimasi proporsional terhadap perubahan jarak, rata-rata waktu order picking menurun dari 12,00 menit/siklus menjadi 1,63 menit/siklus. Hasil tersebut menunjukkan bahwa kombinasi metode Dedicated Storage dan Greedy Algorithm dapat menghasilkan tata letak penyimpanan yang lebih terstruktur dan berpotensi meningkatkan efisiensi proses order picking pada gudang PT X.

Enhancing MSME Performance Through Customer Centered Design and Competitive Intelligence Syahyono Syahyono; Euis Saribanon; Andi Primafira Bumandava Eka
Aptisi Transactions On Technopreneurship (ATT) Vol 8 No 2 (2026): July
Publisher : Pandawan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34306/att.v8i2.948

This study examines the impact of customer centered design and competitive strategy on the business performance of Micro, Small, and Medium enterprises (MSMEs) in the technology and manufacturing sectors, with a focus on Bekasi Regency, Indonesia. Through a mixed methods approach, the research integrates strategic absorptive capacity and competitive intelligence as mediators to explore how these factors influence business performance. The results indicate that customer experience management significantly enhances strategic absorptive capacity, which, in turn, positively impacts competitive intelligence and business performance. However, product development capability was found to have no direct effect on strategic absorptive capacity. The findings highlight the importance of developing strategic absorptive capacity to effectively utilize customer insights and market trends, thereby improving business competitiveness. The study provides valuable insights for MSMEs owners and managers, especially in rapidly developing regions, offering practical recommendations for building capabilities that foster sustainable growth and market adaptability. These findings contribute to the theoretical understanding of innovation management and competitive strategy in MSMEs.

The Role of Customer Satisfaction in Mediating Service Quality, Price, and Word of Mouth on Customer Loyalty in the National Strategic Tourism Area (KPSN) Borobudur Transportation Service Adimas Satriyo; Susanty Handayani; Sarinah Sihombing; Euis Saribanon
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 8 No. 1 (2026): Jurnal Ekonomi Manajemen Sistem Informasi (September-Oktober 2026)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v8i1.9876

The rapid development of the transportation and tourism sectors in Indonesia has prompted the government to improve connectivity through the National Strategic Tourism Area Transportation (KSPN) program, one of which is in the Borobudur area. The Borobudur KSPN Transportation Service was introduced to support accessibility to priority tourist destinations with affordable fares and scheduled services. However, the low load factor indicates a gap between the program's objectives and the public's perception of the services provided. This study highlights the importance of service quality, price perception, and word of mouth (WOM) as key factors influencing customer satisfaction. Service quality, which includes reliability, comfort, and empathy, as well as prices that are in line with the value received, has the potential to increase satisfaction and encourage positive WOM that strengthens the image of the service. The research method used in this study is a quantitative method with SEM PLS as the analysis method. The results show that customer satisfaction can mediate the relationship between service quality, price, and word of mouth on customer loyalty. The results of this study have strategic implications for public transportation service providers and policymakers, particularly in designing policies to improve service quality and communication strategies based on customer experience. With increased satisfaction, KSPN services can encourage loyalty and organic promotion through word of mouth, which will lead to a sustainable increase in the number of users.

Enhancing Digital Service Performance through Transformation Capability and Knowledge Sharing in MSMEs Syahyono Syahyono; Euis Saribanon; Andi Primafira Bumandava Eka; Murphy Mutie
International Journal of Cyber and IT Service Management Vol. 6 No. 2 (2026): October
Publisher : Pandawan Sejahtera Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34306/ijcitsm.v6i2.272

This study addresses the growing need for manufacturing Micro, Small, and Medium-Sized Enterprises (MSMEs) to transform digital technology investments into sustainable business performance. Grounded in the Knowledge-Based View and Dynamic Capability Theory, this study aims to examine the effect of Digital Transformation Capability on Business Performance through the mediating roles of Absorptive Capacity and Knowledge Sharing among metal machining MSMEs in Bekasi City and Bekasi Regency, Indonesia. A quantitative explanatory research design was employed using a structured questionnaire distributed to 289 owners and managers selected through purposive sampling. The data were analyzed using Covariance-Based Structural Equation Modeling with IBM SPSS AMOS. The structural model demonstrated a good fit with the empirical data, indicated by CFI = 0.982, TLI = 0.960, and RMSEA = 0.027. The findings show that Digital Transformation Capability positively strengthens organizational capabilities, while Absorptive Capacity plays a critical mediating role in translating digital transformation into improved Business Performance. The mediation analysis confirms that Absorptive Capacity fully mediates the relationship between Digital Transformation Capability and Business Performance, indicating that digital investments generate greater value when firms can effectively acquire, assimilate, transform, and exploit strategic knowledge. The study extends the Knowledge-Based View and Dynamic Capability Theory by integrating digital transformation, Absorptive Capacity, and knowledge sharing within a unified MSME performance framework. The findings also highlight the importance of combining digital adoption with organizational learning, employee capability development, and knowledge-sharing practices to achieve sustainable competitiveness.

An Implementation of Supply Chain Management in Smart Transportation Planning Co-Design to Improve Tourism Marketing Performance Mariana Simanjuntak; Juliater Simarmata; Euis Saribanon
Journal of Business Management Vol. 4 No. 2 (2026): December (In Progress)
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/jobm.v4i2.219

The purpose of this study is to demonstrate and propose STPC as a solution to mediate the relationship between SCC and TMP; and to provide solution recommendations and an initial evaluation for improving TMP. The unit of analysis for this study is the tourism industry, including transportation and services at Lake Toba, a sample of 200 individuals, comprised of tourism and transportation business managers. There were 32 variable indicators, including a questionnaire. The data from the questionnaire were processed using AMOS and the results of the data analysis were clarified with the local government team and the Tourism Development Agency. All five hypotheses demonstrated a significant impact. The presence of STPC is highly suitable for bridging the research gap and demonstrating its effectiveness in enhancing tourism destination marketing performance. Implementation of smart technology in transportation services, and Value Co-Design of tourism destination management that impacts meeting the needs of stakeholders.

Implementasi Host to Host CEISA 4.0 Menggunakan Platform KargoOke pada Proses Customs Clearance di PT DHL Global Forwarding Indonesia Arief Nurhayat; Edhie Budi Setiawan; Sri Handayani; Dinar Dewi Kania; Euis Saribanon
Jurnal Ilmu Manajemen Terapan Vol. 8 No. 1 (2026): Jurnal Ilmu Manajemen Terapan (September - Oktober 2026)
Publisher : Dinasti Review Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jimt.v8i1.9948

Digitalisasi kepabeanan menuntut perusahaan freight forwarding mengintegrasikan data operasional internal dengan sistem pemerintah sekaligus menjaga akurasi, kepatuhan, dan visibilitas proses. Kesenjangan penelitian terletak pada masih terbatasnya kajian empiris mengenai implementasi host to host CEISA 4.0 melalui platform perantara logistik pada perusahaan freight forwarding. Penelitian ini menganalisis tahapan implementasi, perubahan alur kerja, integrasi sistem, faktor pendukung dan penghambat, serta dampak operasional KargoOke di PT DHL Global Forwarding Indonesia. Penelitian menggunakan metode kualitatif deskriptif dengan pendekatan evaluatif, eksploratif, dan analitis. Data diperoleh melalui wawancara mendalam, observasi, dan studi dokumentasi, kemudian dianalisis melalui kondensasi data, penyajian data, dan penarikan kesimpulan. Model Kesuksesan Sistem Informasi DeLone dan McLean digunakan sebagai kerangka analisis. Hasil penelitian menunjukkan bahwa implementasi mengubah proses manual dan terfragmentasi menjadi lebih terintegrasi, terdokumentasi, dan mudah dimonitor. Pemetaan data, pembacaan dokumen, dashboard pemantauan, dukungan teknis, dan validasi pengguna memperkuat penggunaan sistem, meskipun sinkronisasi, kualitas data, manajemen perubahan, dan ketergantungan terhadap sistem eksternal masih menjadi tantangan. Kebaruan penelitian adalah penegasan bahwa validasi manusia dan koordinasi lintas organisasi merupakan mekanisme utama yang menghubungkan integrasi teknis dengan manfaat operasional clearance digital.

Dari Desain ke Produk: Penguatan Creativepreneurship Siswa melalui Produksi Merchandise dan Pemasaran Digital di SMAN 5 Bekasi Reni Dian Octaviani; Nursery Alfaridi Nasution; Euis Saribanon; Adam Zakly David; Aurel Olivia Wijaya
Cakrawala: Jurnal Pengabdian Masyarakat Global Vol. 5 No. 4 (2026): November: Cakrawala: Jurnal Pengabdian Masyarakat Global
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/cakrawala.v5i4.8016

The development of creative entrepreneurship in schools requires integration of design, production, business management, and digital marketing skills. However, students’ existing design and entrepreneurial competencies are not always connected to merchandise production and marketing activities. Limited production equipment and digital marketing utilization can also hinder the development of creative products. This community service activity aimed to improve the understanding and practical experience of SMAN 5 Bekasi students through an integrated approach connecting digital design, merchandise production, entrepreneurship, and digital marketing. Activities included socialization, Canva-based design training, merchandise production practices using supporting equipment, promotional video development using AI Flow, and the formation of a Student Creativepreneur Team (SCT). Evaluation was conducted through pre- and post-tests, practical observations, and mentoring. The results showed increased understanding and practical experience in connecting digital design with merchandise production, student business management, and digital promotional materials. Participants also gained experience in role distribution, production processes, product quality control, and marketing activities. This program provides a foundation for developing more integrated and sustainable student entrepreneurship through the utilization of the Mini Creativepreneur Lab and the Student Creativepreneur Team (SCT).

Co-Authors Aang Gunawan, Aang Abdul Ghafar Abdul Muis Adam Zakly David Adimas Satriyo Aditya Wardana, Aditya Agus Nugroho Agus Nugroho, Agus Agus Suhendra Agus Suhendra Agus Suhendra Agusinta, Lira Ahmad Hidayat Aisyah Rahmawati Alfais Amin Darmawan Alinda Shintami Amelia Zakiyah Solichin Amelia Zakiyah Solichin Amrizal Amrizal Amrizal Amrizal Amrulloh Ibnu Kholdun Andi Primafira Bumandava Eka Andre Yosafat Andri Primadi Anton Ferdiansyah Apriatha Nur Fadhillah Apsada Juhri Ardha Wulanigara Arhab, Abiyyu Arief Nurhayat Arsad Rifki Adhawi Fareza Asep Ali Thabah, Asep Ali Ashari, Yogi Aswanti Setyawati Aurel Olivia Wijaya Banjarnahor, Astri Rumondang Berliana, Dhana Budi Sitorus Budi Sitorus, Budi Cecep Pahrudin, Cecep Chaidir Tasran Darunanto, Danang Deslida Saidah Devi Marlita Devi Ratnasari Dewi Ulfah Arini Dian Anom Baskoro Dian Artanti Arubusman Dian Artanti Arubusman Dinar Dewi Dinar Dewi Dinar Dewi Kania Edhie Budi Setiawan, Edhie Budi Edi Abdurachman Erichi Alfanso Febricardo Esterlinus Edwin Lermatan Esti Liana Evi Herawati Fadlhi Fadhli Fikri Ferdiansyah Putra Gendis Ayu Miranti Gugat, Rudy Max Damara Handayani, Sri Hapsari, Natalia Ayu Haris Haris, Haris Heriyanto Wibowo Husni Hasan Ibnu Romadhona Ika Utami Yulihapsari Ikhsan, Ridho Bramulya Imam Ozali Imam Ozali Indarto Wibisono Indra Gunawan Indriyati Indriyati Indriyati Indriyati Indriyati Irwan Chairuddin Irwan Chairudin Irwan Chairudin Jacinta Madalena Soares Lemos Josua Panatap Soehaditama Josua Panatap Soehaditama Juhri, Apsada Juliater Simamarta Juliater Simamora Juliater Simarmata Juliater Simarmata Juliater Simarmata Karina , Tiya Gusti Kemal Heryandri Kencana Verawati Koharudin, Muhammad Liana, Esti Lily Yuntina Lily Yuntina Lira Agushinta Lira Agusinta Lis Lesmini Lupiyoadi, Rambat Lut Mafrudoh Lut Mafrudoh M. Arief Ramdhany M. Arif Hernawan M. Thamrin Marthaleina Ruminda Mawarni, Anissa Putri Indah Melenneta Aisyah Putri Melenneta Mohd Faizal Sulaiman Muhammad Fadli Muhammad Iqbal Firdaus Muhammad Koharudin Muhammad Riza Affiat Muhammad Thamrin Muhammad Tohir Muhammad Tohir Murphy Mutie Mustika Sari Mustika Sari Mustika Sari Nap, Ferry Reynaldo Darmawan Nashrullah Nashrullah Nashrullah, Nashrullah Nasrullah Nasrullah Ningsih, Septiana Adi Nita Rosmaladewi Nofrisel Nofrisel Nofrisel Nofrisel Nofrisel Nofrisel Nofrisel, Nofrisel Novi Indah Susanthi Novi Indah Susanthi Nursery Alfaridi S Nasution Oce Prasetya Octaviani, Reni Dian Octoriviano, Fajar Adhitia Okin Ringan Purba Okin Ringan Purba Okin Ringan Purba Olfebri Olfebri Olfebri Osman Arofat Otto Sugiharto Prakoso Ozali, Imam Peppy Fachrial Peppy Fachrial Prasadja Ricardianto Prasadja Ricardianto, Prasadja Pratiwi, Sekar Widyastuti Pratiwia, Sekar Widyastuti Pribadi, Sulistya Prima Widyanto Primadi Candra Susanto Purwoko, Harry Raden Didiet Rachmat Hidayat Raden Mohamad Herdian Bhakti Raden Roro Riri Kurniawati Rafi, Salahudin Rahmat Hidayat Rahmat Hidayat Ratnasari, Devi Reni Dian Oktaviani Reza Fajriadi Putra Reza Fauzi Jaya Sakti Rista Dwi Pratiwi RR. Ella Evrita Hestiandari Rully Indrawan Rully Indrawan Salahudin Rafi Sandriana Marina Sarinah Sihombing Sarinah Sihombing Sarinah Sihombing Sela Sela Setiawati, Aswanti Sihotang, Thobias Oktrian Silalahi, Dapot Hamonangan Silvia Dewi Kumalasari Simanjuntak, Mariana Simon Gultom Sita Aniisah Sholihah Sitanggang, Rohana Siti Maemunah Siti Maemunah Siti Maemunah Siti Nurhayati Siti Nurhayati Sitorus, Tulus Irfan Harsono Soekirman, Atong Sri Handayani Sri Handayani Sri Raharjo Sri Raharjo Subandi Subandi Sugiyanto Suprihadi Suprihadi Suryono, Totok Susanty Handayani Syahyono Syahyono Tantri, Roy Hartanto Tatianan, Yana Tiya Gusti Karina Tohir, Muhammad Totok Suryono Tulus Irfan Harsono Sitorus Tulus Irpan H. S., Tulus Ulfah Arini, Dewi Wahyono Bimarso Wahyu Poncotoyo Wahyuni, Rr. Endang Wahyuni, Rr. Endang Wibisono, Indarto Widhi Setyowati Widhi Setyowati Wulanigara, Ardha Yana Tatiana Yoanyta Octora, Theresye Yosi Pahala Yosi Pahala Yosi Pahala, Yosi Yuana, Desy Yulianti Keke Yuliantini Yuliantini Yuliantini Yuliantini Yuliantini Yuntina, Lily Yuwono D Sucipto Yuwono D. Sucipto Zaenal Abidin Zaenal Abidin Zaenal Abidin Zainal Abidin Zainal Abidin Zaroni Zaroni Zaroni, Zaroni Zulfa Fitri Ikatrinasari

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