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Analysis of Satisfaction and Loyalty Among Users of the Jakarta Mass Rapid Transit: What is the Role of Service Quality, Facilities, and Perceived Price Rahmanita, Patricia Putri; Suhud, Usep; Krissanya, Nofriska
International Journal Of Education, Social Studies, And Management (IJESSM) Vol. 5 No. 2 (2025): The International Journal of Education, Social Studies, and Management (IJESSM)
Publisher : LPPPIPublishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52121/ijessm.v5i2.820

Abstract

This study aims to examine the effects of service quality, facilities, and perceived price on customer satisfaction and customer loyalty among users of the MRT Jakarta public transportation system. A quantitative approach was employed through an online survey using a 6-point Likert scale. Respondents were MRT Jakarta users aged 17–64, residing in DKI Jakarta, who had used the service at least three times within the past week. Data were analyzed using SPSS for preliminary analysis and Structural Equation Modeling (SEM) via AMOS for model testing. The results indicate that service quality, facilities, and perceived price each have a positive and significant effect on both customer satisfaction and customer loyalty. Additionally, customer satisfaction significantly influences customer loyalty. These results suggest that improvements in service quality, the provision of convenient and well-maintained facilities, and the perception valuable pricing contribute significantly to enhancing satisfaction and long-term loyalty among MRT Jakarta users.
Analisis Dampak Content Marketing Terhadap Purchase Intention Produk Suplemen Fitnes Di Social Commerce TikTok Shop Mahesa Nala Dwiputra; Usep Suhud; Daru Putri Kusumaningtyas
JURNAL ILMIAH EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI Vol. 2 No. 5 (2025): September
Publisher : CV. KAMPUSA AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jemba.v2i5.1492

Abstract

Perkembangan tren gaya hidup sehat dan olahraga di pusat kebugaran seperti melatih otot, kardio, dan ketahanan tubuh mendorong peningkatan konsumsi produk suplemen fitnes. Seiring dengan itu, platform social commerce seperti TikTok Shop semakin diminati karena mampu menggabungkan hiburan dan pengalaman belanja interaktif. Penelitian ini bertujuan untuk menganalisis dampak content marketing terhadap customer engagement, perceived value, dan brand image. Serta pengaruh customer engagement, perceived value, dan brand image terhadap purchase intention dalam konteks produk suplemen fitnes di social commerce TikTok Shop. Penelitian ini menggunakan metode penelitian kuantitatif deskriptif yang mengumpulkan data melalui kuesioner dengan media google form yang disebarkan kepada 216 responden penelitian. Penelitian ini menggunakan teknik analisis structural equation modeling (SEM) dengan bantuan perangkat lunak SPSS 25 dan Amos 22. Hasil yang didapatkan pada penelitian ini menunjukkan bahwa content marketing berpengaruh secara positif dan signifikan terhadap customer engagement, perceived value, dan brand image. Selanjutnya didapatkan juga bahwa perceived value dan brand image berpengaruh secara positif dan signifikan terhadap purchase intention. Namun customer engagement tidak memiliki pengaruh terhadap purchase intention.
Analisis Faktor-Faktor yang Memengaruhi Brand trust dan Purchase Intention: (Studi pada Konsumen Tumbler Premium di Wilayah DKI Jakarta) Fathin Aliaa Hamdi; Usep Suhud; Meta Bara Berutu
Jurnal Ilmiah Manajemen dan Kewirausahaan Vol. 4 No. 2 (2025): Jurnal Ilmiah Manajemen dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimak.v4i2.4611

Abstract

The purpose of this study is to find out the relationship between e-WOM to purchase intention, e-WOM to brand trust, brand image to purchase intention, brand image to brand trust, social media marketing to purchase intention, social media marketing to brand trust, and brand trust to purchase intention. This study used a purposive sampling technique to gather 240 samples from Corkcicle users in DKI Jakarta who were between the ages of 20 and 50. The results of this study indicate that six hypotheses are accepted, namely e-WOM has a positive and significant effect on brand trust, e-WOM has a positive and significant effect on brand trust, brand image has a positive and significant effect on purchase intention, brand image has a positive and significant effect on brand trust, social media marketing has a positive and significant effect on purchase intention, and brand trust has a positive and significant effect on purchase intention. However, one hypothesis is rejected, social media marketing is proven to have a negative and insignificant effect on brand trust.
Factors Influencing Customer Satisfaction And Customer Loyalty Toward Social Commerce In Jabodetabek ( Focus On Tiktok Shop ) Ali Afief Kurniadi; Usep Suhud; Mohamad Rizan
Brilliant International Journal Of Management And Tourism Vol. 3 No. 3 (2023): Brilliant International Journal Of Management And Tourism
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/bijmt.v3i3.2033

Abstract

In this context, it is important for companies operating in the field of social e-commerce to understand the factors affecting customer satisfaction and e-loyalty, among others sales promotion, perceived security, e-service quality and trust. Through this research, is expected to provide valuable insights for social e - commerce companies in developing effective customer marketing and management strategies to increase customer satisfaction and e - loyalty, especially in this study directed at the phenomenon of TikTok Shop which is a trend among the public especially during the COVID-19 pandemic a few years back. The results are expected to provide valuable input for TikTok and other social-commerce platforms in improving customer satisfaction and customer loyalty. Keywords: sales promotion, perceived security, e-service quality, trust, customer satisfaction.
Predicting Customers’ Intention to Revisit A Vintage-Concept Restaurant Suhud, Usep; Wibowo, Arifin
Journal of Consumer Sciences Vol. 1 No. 2 (2016): Journal of Consumer Sciences
Publisher : Department of Family and Consumer Sciences, Faculty of Human Ecology, IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jcs.1.2.56-69

Abstract

Restaurants with a vintage concept become an option for urban people who want to enjoy dining out. To present this vintage atmosphere, restaurant management and owners decorated their stores with antiques and anything vintage, such as signboards, utensils, furniture, posters, and even the menu. The objective of this study is to investigate the impact of perceived value, restaurant atmosphere on satisfaction and revisit intention. This study attracted 200 respondents visiting a vintage-concept restaurant. The data were collected in Jakarta and analysed with exploratory and confirmatory factor analyses. As a result, three hypotheses were accepted and two hypotheses were rejected: customer satisfaction was influenced by perceived value and restaurant atmosphere and revisit intention was significantly influenced by customer satisfaction.
Impact of Ethnocentrism and Other Factors on Willingness to Buy Chinese Cars Siahaan, Ricky Humisar; Suhud, Usep; Purwohedi, Unggul
Journal of Consumer Sciences Vol. 6 No. 1 (2021): Journal of Consumer Sciences
Publisher : Department of Family and Consumer Sciences, Faculty of Human Ecology, IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jcs.6.1.62-76

Abstract

This study aims to determine the effect of ethnocentrism, animosity, product country image, and brand image on the willingness to buy Chinese car products. Data were collected from Chinese car users and potential car buyers. The purposive sampling technique was chosen in this study, which resulted in 300 respondents for analysis. Data were analysed using exploratory factor analysis and structural equation modelling. The results showed that ethnocentrism had a significant positive effect on animosity and had a significant negative effect on brand image, animosity had a significant negative effect on willingness to buy, the brand image had a positive and significant effect on willingness to buy, and product country image had a significant positive effect on brand image. Meanwhile, ethnocentrism and product country image do not affect willingness to buy. This study helps to improve our understanding of consumer behaviour regarding the purchase of foreign products.
PELATIHAN BUSINESS MODEL CANVAS SEBAGAI UPAYA MENINGKATKAN INTENSI BERWIRAUSAHA PADA SANTRI AL ASHRIYYAH NURUL IMAN ISLAMIC BOARDING SCHOOL, PARUNG, BOGOR Widyastuti, Umi; Suhud, Usep; Susita, Dewi; Parimita, Widya; Cedaryana, Cedaryana; Hamidah, Hamidah; Sariwulan, Tuty; Wastuti, Wahyu; Dewi, Monica; Waheeda, Umi
Indonesian Collaboration Journal of Community Services (ICJCS) Vol. 5 No. 3 (2025): Indonesian Collaboration Journal of Community Services
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/icjcs.v5i3.220

Abstract

This community service program aims to foster entrepreneurial intention among students of Al Ashriyyah Nurul Iman Islamic Boarding School in Waru Jaya Village, Parung, Bogor, through intensive training on the use of Business Model Canvas (BMC). Despite the increasing number of entrepreneurs in Indonesia, the country’s entrepreneurship ratio remains relatively low compared to neighboring Southeast Asian countries. This gap is evident within pesantren communities, which possess considerable economic potential but face challenges such as limited understanding of business planning tools, insufficient business management skills, and ineffective dissemination methods. The program addressed these challenges through a structured series of activities, including conceptual training, interactive workshops, mentoring by business practitioners, and dissemination of digital learning materials. The results demonstrated a significant increase in participants’ understanding and ability to apply the nine components of the BMC in real-world business contexts. Post-training assessments showed improved entrepreneurial confidence and intention among students. The initiative also encouraged collaborative action within the pesantren, including the formation of student entrepreneur groups and plans for sustainable business incubation. Overall, this program contributes to the development of a community-based entrepreneurial ecosystem and aligns with Sustainable Development Goals (SDGs), particularly in promoting quality education and reducing poverty through entrepreneurship education.
Strategi Social Media Marketing terhadap Brand Image, Brand Trust, dan Brand Awareness dalam Meningkatkan Purchase Intention Travel Umrah Kurniaty; Usep Suhud; Dewi Agustin Pratama Sari
AT-TAKLIM: Jurnal Pendidikan Multidisiplin Vol. 2 No. 10 (2025): At-Taklim: Jurnal Pendidikan Multidisiplin (Edisi Oktober)
Publisher : PT. Hasba Edukasi Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71282/at-taklim.v2i10.1090

Abstract

The purpose of this research is to examine the positive and significant influence of social media marketing on brand image, brand awareness, and brand trust in increasing purchase intention. Data were collected through an online questionnaire distributed via social media platforms such as WhatsApp. The object of this research is active social media users who have seen information about Umrah travel services, reside in the DKI Jakarta area, and are at least 17 years old. This study employs a quantitative method with a Structural Equation Modeling (SEM) approach to analyze data from 250 respondents. The findings indicate that social media marketing has a positive and significant effect on brand image, brand awareness, and brand trust in increasing purchase intention for Umrah travel. It is expected that the results of this study can serve as a reference for future research, particularly those related to consumer behavior in Umrah travel services.
PENGARUH PERSEPSI MANFAAT, PERSEPSI KEMUDAHAN, FITUR LAYANAN, DAN KEPERCAYAAN TERHADAP MINAT MENGGUNAKAN E-MONEY CARD (STUDI PADA PENGGUNA JASA COMMUTERLINE DI JAKARTA) Wibowo, Setyo Ferry; Rosmauli, Dede; Suhud, Usep
JRMSI - Jurnal Riset Manajemen Sains Indonesia Vol. 6 No. 1 (2015): Jurnal Riset Manajemen Sains Indonesia
Publisher : Fakultas Ekonomi, Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (258.645 KB) | DOI: 10.21009/JRMSI.006.1.06

Abstract

PENGARUH PERSEPSI MANFAAT, PERSEPSI KEMUDAHAN, FITUR LAYANAN, DAN KEPERCAYAAN TERHADAP MINAT MENGGUNAKAN E-MONEY CARD (STUDI PADA PENGGUNA JASA COMMUTERLINE DI JAKARTA)Setyo Ferry WibowoFakultas Ekonomi Universitas Negeri Jakartae-mail : setyoferry@yahoo.comDede RosmauliFakultas Ekonomi Universitas Negeri Jakartae-mail : dederosmauli@gmail.comUsep SuhudFakultas Ekonomi Universitas Negeri Jakartae-mail : usepsuhud@feunj.ac.idABSTRACTThe purpose of this research are: to know influential positive and significant perceived usefulness toward intention to use e-money card, to know influential positive and significant perceived ease of use toward intention to use e-money card, to know influential positive and significant feature availability toward intention to use e-money card, to know influential positive and significant terust toward intention to use e-money card. Object of the research is respondent that has not using e-money card. The result of descriptive test shows; the significant influence of perceived usefulness toward intention to use e-money card, the significant influence of perceived ease of use toward intention to use e-money card, the significant influence of feature availability toward intention to use e-money card and the significant influence of trust toward intention to use e-money card.Keywords: perceived usefulness, perceived ease of use, feature availability,trust, and intention to use e-money card.
Pengaruh Social Media Marketing Activities dalam Membentuk Brand Loyalty pada Produk Skincare Ramah Lingkungan Fadhilah, Jihan; Suhud, Usep; Febrilia, Ika
Jurnal Masharif al-Syariah: Jurnal Ekonomi dan Perbankan Syariah Vol 9 No 2 (2024)
Publisher : Universitas Muhammadiyah Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/jms.v9i2.22559

Abstract

Penelitian ini menguji faktor-faktor yang mempengaruhi loyalitas merek pada produk skincare ramah lingkungan. Penelitian ini merupakan penelitian kuantitatif menggunakan teknik purposive sampling method melalui penyebaran kuesioner secara daring dengan responden yaitu merupakan masyarakat yang berada di wilayah DKI Jakarta yang mengikuti akun media sosial dari merek skincare ramah lingkungan dan melakukan pembelian produk skincare ramah lingkungan sebanyak tiga kali dalam tiga bulan terakhir. Total responden dalam penelitian ini berjumlah 260 responden. Penelitian ini menggunakan perangkat lunak SPSS versi 25 untuk analisis data dan AMOS versi 26 untuk SEM. Hasil dari penelitian ini menunjukkan bahwa variabel aktivitas pemasaran media sosial memiliki pengaruh positif terhadap kepercayaan merek, keterlibatan komunitas, dan kesadaran merek. Kesadaran merek terbukti memiliki pengaruh positif terhadap loyalitas merek. Kemudian variabel aktivitas pemasaran media sosial, kepercayaan merek, dan keterlibatan komunitas tidak berpengaruh positif terhadap loyalitas merek.
Co-Authors Abdullah, Muhamad Al Faruq Abimanyu Pratama Arifianto Ade Putri Dwiandini Ade Rizki Shabiha Adinda Puspita Sari Adnan Kasofi Adristy Yumi Andini Ady Kurnia Adzkia, Syifa Afif Khairi Afnan, Hanani Agnes Niela Agung Dharmawan Buchdadi Agung Kresnamurti Rivai Prabumenang Agung Wahyu Handaru Agus Wibowo Agus Wibowo Ahmad Fahmi Ahmad Jidan Abrar Ahmad Nurkhin Ahmadi, Alyssa Putri Aidha Savitri Al Fajri, Faiz Aldrian Alex Juan Daniel Alfiansyah Ali Afief Kurniadi Aliffiya Nur Oktafianie Sanusi Alifya Yuniar Alsa Yuda Putri Alvin Ferdiansyah Alzagladi, Dinda Afifah Amalia Putri Maharani Amalya, Riza Amin Tatik Uswatun Khasanah Anak Agung Alvian Prasetya Putera Anastasia Anggi Fernanda Andena Noviyati Nabila Andi M Sadat Andi Muhammad Sadat Andria, Heny Andrie Yuswanto Andriyas Elfandi Anggraeni, Heni Ani Rahmawati Anisa Maharani Anisah Fardila Anita Annisa Lutfia Apriana, Anjas Aprilia Wahyu Budiarti Ardaninggar, Sasmita Sari Ari Warroka Arifianto, Abimanyu Pratama Arifin Wibowo, Arifin Arini Tazkia Putri Indana Armiyati Putri , Vernanda Arvinta Monoarfa, Terrylina Astuti, Widia Puji ATI SUMIATI, ATI Atmojo, Rizky Tri Aulia Nurizky, Sherly Aulia, Indah Putri Ayu Qirana Ayu Siti Ayu Fauziah Bagas Fiqri Kamil Bagas Mufhtie Bagas Mufhtie Haifa Bagaskara, Bima Bara Berutu, Meta Berlinda Christi, Yosephine Berutu, Meta Berutu, Meta Bara Bismoaziiz Bryant Hans Channing Panjaitan Cantika Firyal Thifally Cattleya Dewi Puter Cedaryana, Cedaryana Chantika, Alya Chika Dwy Citra Chikita Putri Prameswari Choirul Anwar Cholifah, Fismayatni Christian Wiradendi Wolor Cikal Akbar Prabowo Dafara Nur TsaniFitria Daru Putri Kusumaningtyas Dedi Perwana Dedi Purnawa Deva Devita Devita Dewi Agustin Pratama Sari Dewi Agustin Pratama Sari Dewi Gathmyr Dewi Linda Sari Dewi Susita Diana Diana Diena Noviarini Dinanti, Altisya Putri Dinda Suchi Wulandari Diyah Wulandari Doni Triono Edith Windy Zulfida Ekajaya, Tresno Eko Tama Putra Saratian Elena Puspita Candra Elistia Erriska Rahma Putri Estu Handayani Fadhilah, Jihan Fajar Andika Prabowo Fakhrunnisa Fakhrunnisa Fanny Anastasiah Farastia Salsabilah Farelluddien, Muhammad Fariha Kamalia, Naila Fathin Aliaa Hamdi Faunillah Oktavia Fauzy Rahman Kosasih Fauzy Rahman Kosasih Febrisi Dwita Feinnudin, A Agung Firdausa, Faza Ruziqyani Fitri Handayani Freddy Pungky Putra Fuadiyah, Alda Ghina Ardhillah Gita Safitri Hadi Nugroho Halimah, Winda HAMIDAH Hamidah . Hamidah Hamidah Hamidah, Hamidah Hana Nuraini Hana Zyadzya Hanifah Ananda Putri Hanipah Hanna Christina Hanny, Rissa Harahap, Fajri Harahap, Irwan Leo Putra Haryati, Dinda Hasti Oktafiani Haykal, Azzahrah Putri Henry Eryanto Herlisa Febriyanti Herlitah Herlitah, Herlitah Hermawan, Teguh Herstanti, Ghassani Hidayah, Nanda Sari Hilmiyah, Syarifah Hoo, Wong Chee Husein Tuasikal Husen Hutagalung I Ketut R. Sudiarditha Ika Febrilia Ika Kartika Indra Pahala Ismi Ihsanniyah Jannati Adeni Yuha Ja’farush Shiddiiq Julian Erlangga Juliana, Sartika Karindra, Dennis Trama Kasofi, Adnan Kasra Jaru Munara Kemal H Simanjuntak Khairunnisa, R.A Aliyah Khosyatillah Musfikhuna Kisko Bintang Mahesa Kosasih, Fauzy Rahman Krisna Mukti, Reynaldi Bagas Krissanya, Nofriska Kuntadi Adi Setyawan Kurniaty Kurniawan, Ilhan Kurniawan, Ramdhan Kusdickayati, Aliya Desy Lambok, Michael Lamhot Keegan P Lili Adi Wibowo M. Alimardi Hubeis Mahar Rangga Prasetyo Soekarso Maharani Putri Mahasta Patricia Divyna Mahesa Nala Dwiputra Malya Nadhira Azra Maniur Pane Manullang, Elia Berliana Marleene Ratu Fiorentina Marlina Wijayanti, Ranni Marsellina Giofani, Seyva Martha Maharany Maulana Amirul Adha Maulana, Ananda Riza Maulida Rahma Nabila Maulidyah Ahza Mawaddah, Difa Anna Mayar Soeryo Prayogo Meira Handayani Melianti Saruksuk Meta Bara Berutu Mohamad Rizan Mohammad Pribadi Angga Putra MONICA DEWI Monica Grace Purba Monoarfa, Terrylina Arvinta Mualim, Adam Muhamad Arief Erdavit Muhamad Rafli Putra Santosa Muhamad Suharjo Muhammad Akmal Hatami Muhammad Albi Muhammad Arifin Ridwan Muhammad Fawaiq Muhammad Fawaiq, Muhammad muhammad junaid kamaruddin Muhammad Luthfi Akbar Muhammad Raihan Al Abror Murdianningsih, Asri Rahayu Murdiono, Jatmiko Mustofah, Nofi Dewi Muthia Nabila Andre Nabila, Rifqah Nabilla Ramadhani Nadia Rizkiana Namira Putri Rinjani Nazar Muhammad Fadlullah Ni Ketut Kahar Tunjung Santi Dewi Nina Tarja Halonen Nofriska Krissanya Nofriska Krissanya Nopridawati Novitasari, Syadela Nur Faizi Nur Kholifah Nur Wahyu , Arumdani Nurjana Fitri Romadhon Nurranto, Heri Nursyirwan , Vivi Iswanti Nurul Azizeh Nurul Izzah Az Zahra Ichtiar Octavia Basuki Putra Octaviana, Samsinar Oktavian, Sandy Osly Usman Paddy, Paddy Pamungkas, Ilham Dwi Panca Ardhio Saputra Prasetya, Argo Wiranata Pratiwi Wulandari Probosini, Dewi Amalia Puana Putri Maharani Purnamasari, Laelah Purwana E.S., Dedi Puspo Dewi Dirgantari Puter, Cattleya Dewi Puteri, Amanda Safira Putra, Octavia Basuki Putri, Ajeng Hartanti Putri, Dinda Triana Putri, Intania Mareta Qudratov, Inomjon Rababah, Mahmoud Ali Rachmat Prasetya, Febriansyah Rahma Khoirunnisa Rahmanita, Patricia Putri Rahmi Rahmi Rahmi Rahmi Rahmi Rahmi Rahmi Rahmi Ramdhan Kurniawan Ramdhan Kurniawan Rani Wulandari Ratna Asih Asih Raza Wardani Rd. Tuty Sariwulan Reni Sukistianingsih Ridha Alfia Zachra Ridho Iswandi Ridho Rafqi Ilhamalimy Rifdah, Salsabila Rifqi Raihandhika Riska Denia Risma Callista A Rivaldi Ikhsan Riyadi, Salsabila Annisa Rizki Fajar, Mohammad Rizky Fazri Dlis Robiudin, Fachreza Ahmad Rochyati Rochyati Roni Faslah ROSMALINA ROSMALINA, ROSMALINA Rosmauli, Dede Sadat, Andi Muhammad Sadjadah, Aisyah Nur Safariningsih, Ratna Tri Hari Safira Citra Fatina Safitri Eka Lestari Safitri, Dewi Nur Indah Salsabila Putri Ramadhanti Salsabila Rechan Diny Salwa Salsabila, Julia Samsinar Octaviana Santosa, Muhamad Rafli Putra Saparuddin Saparuddin Mukhtar Saptono, Ari Sari, Dewi Agustin Pratama Sari, Widya Mutiara Savitri, Aidha Scorita, Kurnia Budhy Septiamah, Sindyh Septikache, Dian Setiyawarso, Dwi Setyo Ferry Wibowo Setyowati, Indah Amelia Putri Shafira Nuraini Shalma, Alissa Shandy Aditya Shandy Aditya Shandy Aditya, Shandy Sheila Maryam Bajunaid Shela Nalita Shelylla Aprilydia Putri Shofiyah Azizah Ali Shofiyah Nurul Idzni Sholikhah, Sholikhah Siahaan, Ricky Humisar SIHOTANG, DONI SUGIANTO Sindi Noviyati Sintya, Lisna Siti Nikmaturofiqoh siti nurjannah Siti Salsabila Sofia Hartati Sri Indah Nikensari Sri Zulaihati Steven Steven Suherdi Suherdi, Suherdi Sulyati, Alisa Tirta Dwi Suprihatin, Erni Syafira Ahsanti Syam, Adinda Ravianty Terrylina Arvinta Monoarfa Terrylina Arvinta Monoarfa Tezar Putra Nugraha Tia Novitasari Tresno Eka Jaya Triono, Doni Ulandari, Ayu Umi Widyastuti Umi Widyastuti Unggul Purwohedi Untung La Paudi Valentika, Nina Viky Effendi Vira Kurniasih Vydiamanta, Vanya Waheeda, Umi Warda, Hana Ainunnissa Wastuti, Wahyu Wati Anggraini Wawan Rudi Berlianto Widiastuti, Umi Widya Parimita, Widya Widya Pramesti Wilson, Joseph Winarta, Dinda Ayuningtyas Wulan Oktila Sarin Yanto, Wahyu Budi Yeni Sedyoningsih Yulia Fitriani, Yulia Zahra Fahriza Zakiah, Rizka Zakiya, Hani Fildzah Zalma, Sucika Putri Zulfida, Edith Windy Zulmi Ramdani