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Analisis Faktor-faktor yang Mempengaruhi Customer Trust dan Repurchase Intention Pada Aplikasi Quick Commerce Panca Ardhio Saputra; Usep Suhud; Diena Noviarini
Sinergi : Jurnal Ilmiah Multidisiplin Vol. 2 No. 1 (2026): Sinergi: Jurnal Ilmiah Multidisiplin
Publisher : PT. AHLAL PUBLISHER NUSANTARA

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Abstract

This study analyzes the influence of e-service quality, product quality, and brand image on customer trust and repurchase intention among users of the ASTRO quick commerce application. The rapid development of quick commerce has increased competition, making customer trust a key factor in encouraging repeat purchases. This research uses a quantitative approach with a survey method conducted through online questionnaires distributed via Google Forms. The sample consists of 240 respondents aged at least 17 years, domiciled in DKI Jakarta, and having made at least one purchase using the ASTRO application. The data collected are primary data and were analyzed using SPSS version 29 and AMOS version 23 with Structural Equation Modeling. The results show that e-service quality, product quality, and brand image have a positive and significant effect on customer trust. These variables also have a positive and significant influence on repurchase intention. Additionally, customer trust is proven to have a positive and significant effect on repurchase intention, highlighting its important role in driving repeat purchase behavior in quick commerce services. This study provides managerial implications for improving service quality, product quality, and brand image to strengthen customer trust and repurchase intention.   Keywords: Brand Image; Customer Trust; E-service Quality; Product Quality; Repurchase Intention   Abstrak Penelitian ini menganalisis pengaruh e-service quality, product quality, dan brand image terhadap customer trust dan repurchase intention pada pengguna aplikasi quick commerce ASTRO. Perkembangan layanan quick commerce yang semakin pesat mendorong persaingan yang ketat antar platform, sehingga customer trust menjadi faktor penting dalam mendorong repurchase intention. Tujuan penelitian ini adalah untuk mengetahui sejauh mana e-service quality, product quality, dan brand image memengaruhi customer trust serta repurchase intention. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei melalui penyebaran kuesioner daring menggunakan Google Form. Sampel penelitian terdiri atas 240 responden yang berusia minimal 17 tahun, berdomisili di DKI Jakarta, dan pernah melakukan setidaknya satu kali pembelian melalui aplikasi ASTRO. Data yang digunakan merupakan data primer yang dianalisis menggunakan SPSS versi 29 dan AMOS versi 23 dengan metode Structural Equation Modeling. Hasil penelitian menunjukkan bahwa e-service quality, product quality, dan brand image berpengaruh positif dan signifikan terhadap customer trust. Selain itu, ketiga variabel tersebut juga berpengaruh positif dan signifikan terhadap repurchase intention. Penelitian ini memberikan implikasi manajerial bagi perusahaan dalam meningkatkan e-service quality, product quality, dan brand image guna memperkuat customer trust serta repurchase intention.   Kata kunci: Brand Image; Customer Trust; E-service Quality; Product Quality; Repurchase Intention
Sustainable Herbal Hair Tonic for Middle-Aged Health and Wellness Ridho Iswandi; Usep Suhud
Economic, Management, Business and Accountancy International Journal Vol. 2 No. 1 (2025): Economic, Management, Business and Accountancy International Journal
Publisher : MJK PUBLISHER

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In order to address hair health issues associated with aging and hormonal decline, this study investigates the creation of a natural hair tonic for individuals between the ages of 40 and 60. The purpose of the study is to evaluate how well herbal compounds, such as ginseng, aloe vera, and rosemary, can promote hair growth, strengthen the scalp, and improve general health. The study determines how these key ingredients support blood circulation, follicle nourishment, and DHT hormone regulation through a qualitative examination of scholarly literature and case studies. The results show that a natural hair tonic improves psychological well-being by boosting confidence and self-image in addition to reducing hair loss and strengthening hair structure. Additionally, by providing a safe and environmentally friendly substitute for items based on chemicals, this innovation advances Sustainable Development Goal (SDG) 3. According to the study's findings, using herbal formulations in the manufacturing of hair tonics has advantages for the environment and human health, making it a smart move for middle-aged people' overall wellbeing.
The Role of Tumbler Products In Supporting Sustainable Consumption and Production in Generation Z Dinda Suchi Wulandari; Usep Suhud
Economic, Management, Business and Accountancy International Journal Vol. 2 No. 1 (2025): Economic, Management, Business and Accountancy International Journal
Publisher : MJK PUBLISHER

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Abstract

The purpose of this study is to investigate how using tumblers might promote sustainable production and consumption, especially among Generation Z. By examining pertinent studies on green marketing, the Theory of Planned Behaviour, and sustainable consumption, the study takes a conceptual approach. According to the research, tumblers have changed from being basic drinking vessels to representing young people's ecologically sensitive way of life. Purchase intention and tumbler uptake are greatly impacted by a few important influencing variables, including as accessibility, social influence, favorable environmental views, and green marketing strategies. Using tumblers not only helps reduce plastic waste but also supports Sustainable Development Goal (SDG) 12 by reinforcing youth's social identity as change agents. According to the study's findings, tumblers are a major factor in changing consumer habits and are a long-term solution to reduce dependency on single-use plastics.
The Implementation of Green Business in Coffee Shops to Support SDG 12 Alvin Ferdiansyah; Usep Suhud
Economic, Management, Business and Accountancy International Journal Vol. 2 No. 1 (2025): Economic, Management, Business and Accountancy International Journal
Publisher : MJK PUBLISHER

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The increasing environmental impact caused by the coffee shop industry has raised the urgency for adopting sustainable business practices. This study aims to examine the implementation of green business practices in coffee shops as a strategy to support Sustainable Development Goal 12 (Responsible Consumption and Production). Using a qualitative-descriptive method based on secondary data analysis and literature review, this paper explores various sustainability initiatives including waste reduction, sustainable sourcing, energy and water efficiency, and consumer education. The findings reveal that adopting green business strategies not only helps reduce environmental footprints but also enhances customer loyalty, brand competitiveness, and operational efficiency. However, challenges such as high initial investment costs, limited sustainable supply chains, and low consumer awareness remain significant obstacles. To overcome these challenges, the study suggests strategic collaborations with communities and governments, offering incentives to eco-conscious customers, and utilizing digital technologies to optimize sustainability efforts. This study contributes to enriching insights into how coffee shops can create added value while achieving environmental, economic, and social benefits simultaneously.
Analisis Faktor-Faktor Pembentuk Customer Satisfaction dan Repurchase Intention Konsumen Produk Tas Lokal Artanti, Farizka Hayyu; Suhud, Usep; Berutu, Meta Bara
Ekopedia: Jurnal Ilmiah Ekonomi Vol. 2 No. 1 (2026): JANUARI-MARET
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/6dx56759

Abstract

This study aims to analyze the effects of product design, content marketing, and e-service quality on customer satisfaction and repurchase intention among consumers of the local bag brand Merché. A quantitative research approach was employed using a survey method involving 240 Merché consumers in the DKI Jakarta area. Data were analyzed using Structural Equation Modeling (SEM) with the assistance of SPSS and AMOS software. The results indicate that product design, content marketing, and e-service quality have a positive and significant effect on customer satisfaction. Furthermore, product design and customer satisfaction also have a positive and significant effect on repurchase intention. However, content marketing and e-service quality do not have a significant direct effect on repurchase intention. These findings suggest that customer satisfaction plays a crucial role in encouraging repurchase intention, while product design is the only variable that directly influences both dependent variables. This study contributes theoretically by extending the application of Expectation Confirmation Theory in the context of digital marketing for local fashion brands and provides practical insights for fashion businesses in formulating strategies focused on enhancing customer satisfaction and long-term consumer loyalty
Should I Buy It Again?: Analisis Faktor Determinan terhadap Purchase Decision dan Repurchase Intention Brand di Tiktok Shop via Live Shopping Valerio, Vinco; Suhud, Usep; Berutu, Meta Bara
Ekopedia: Jurnal Ilmiah Ekonomi Vol. 2 No. 1 (2026): JANUARI-MARET
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/p7h58123

Abstract

This study aims to analyze the factors influencing purchase decision and repurchase intention in TikTok live shopping. The variables examined include social influence, information quality, and interactivity, using a quantitative research approach. Data were collected through an online survey distributed to respondents who had previously made purchases via TikTok’s live shopping feature. SEM was employed to examine the relationships among variables. The results indicate that information quality and interactivity have a significant positive effect on purchase decision, while interactivity also contributes to repurchase intention. Conversely, social influence shows a negative effect on purchase decision and does not significantly affect repurchase intention. These findings suggest that clear product information and active engagement by live shopping hosts play a crucial role in driving audience conversion. This study contributes theoretically by reinforcing Social Presence Theory and provides practical insights for businesses in developing effective live shopping strategies that emphasize trust, interaction quality, and customer satisfaction.
Analysis of Consumer Behavior and Purchase Decisions in the Phenomenon of Pertamax Fuel Adulteration: A Case Study on the Shift to Shell Fuel in Urban Areas of Indonesia Fadillah Fadillah; Usep Suhud; Setyo Ferry Wibowo
Greenation International Journal of Economics and Accounting Vol. 3 No. 1 (2025): Greenation International Journal of Economics and Accounting (March - May 2025)
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijea.v3i1.372

Abstract

This study investigates the shift in consumer behavior and purchase decisions from Pertamax to Shell fuel in urban areas of Indonesia, with a focus on understanding the factors influencing this change. The objective was to explore the underlying motivations driving consumers to choose Shell over Pertamax, examining the role of price sensitivity, perceived fuel quality, brand trust, and promotional factors. A qualitative approach was employed, utilizing open-ended questionnaires to gather in-depth insights from 103 participants across major urban areas in Indonesia. The data analysis was conducted using an interactive model, which included data reduction, display, and conclusion drawing. Results revealed that the primary motivations for choosing Shell included its perceived superior fuel quality, better vehicle performance, and smoother driving experience. Additionally, service quality at Shell stations contributed to customer satisfaction. Despite the positive feedback, a significant number of consumers expressed price sensitivity, with many indicating they would consider switching back to Pertamax if it improved its pricing or quality. The findings underscore the importance of both economic and psychological factors in consumer decision-making in the Indonesian fuel market.
Greenwashing in Twin Date Promotions: An Analysis of Brand Communication Strategies Fismayatni Cholifah; Usep Suhud; Mohammad Rizan
Greenation International Journal of Economics and Accounting Vol. 3 No. 1 (2025): Greenation International Journal of Economics and Accounting (March - May 2025)
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijea.v3i1.379

Abstract

This study aims to examine the presence and characteristics of greenwashing in brand communication strategies during e-commerce promotional events known as twin dates (e.g., 10.10, 11.11, 12.12). It also explores how consumers perceive environmental claims made by brands during these campaigns. Design/methodology/approach---Using a descriptive qualitative approach, the study conducts content analysis on 15 promotional visuals and texts collected from Shopee and Tokopedia during the 2023 twin date campaigns. The analysis focuses on identifying visual cues, eco-labels, and sustainability-related terms that may be misleading. Findings, the findings show that many brands use green visuals, eco-friendly labels, and sustainability language without credible verification or certification. This practice leads to increased consumer scepticism, especially among environmentally conscious users, and may negatively impact long-term brand trust. Research limitations/implications, the study is limited to two e-commerce platforms and one promotional period. Future research could explore cross-platform or cross-country comparisons and integrate quantitative consumer response analysis. Practical implications---this research provides valuable insights for marketers, digital platforms, and regulators to identify greenwashing practices and develop more ethical, evidence-based communication strategies that promote sustainable consumption.
Empowering MSMEs in The Digital Era: A Systematic Literature Review on The Role of Digital Literacy Hermansyah Hermansyah; Usep Suhud; Mohammad Rizan
Greenation International Journal of Economics and Accounting Vol. 3 No. 2 (2025): Greenation International Journal of Economics and Accounting (June - August 202
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijea.v3i2.385

Abstract

Introduction/Main Objectives: This study regularly examines the role of digital literacy in empowering MSMEs by exploring its impact on business performance, innovation, and sustainability. Background Problems: State the problem or economic/business phenomena studied in this paper and specify the research question(s) in one sentence. Novelty: Using a systematic literature review approach, this research identifies key challenges and opportunities MSMEs face in adopting digital technologies. Research Methods: Micro, Small, and Medium Enterprises (MSMEs) play a vital role in fostering economic growth at both global and local levels. In many countries, MSMEs significantly contribute to job creation, Gross Domestic Product (GDP) growth, and poverty reduction. However, despite their significant contributions, MSMEs often need help with structural and operational challenges that hinder their growth and competitiveness, particularly in the increasingly competitive digital era.  Finding/Results: Digital transformation offers substantial opportunities for MSMEs to enhance their operational efficiency, access broader markets, and increase productivity. Nevertheless, one of the primary obstacles to adopting digital technologies is the low level of digital literacy among MSME actors. Digital literacy, encompassing the ability to understand, use, and effectively leverage digital technologies, is a critical factor in the success of MSMEs in this era. Conclusion: Furthermore, the study highlights the importance of digital literacy training and supportive policies to bridge the digital gap and enhance MSME competitiveness in the digital economy. The findings provide insights and recommendations for policymakers and practitioners to develop strategies that support digital literacy development and empower MSMEs to thrive in the dynamic digital era.
A Conceptual Framework on the Role of Dynamic Pricing and eWOM in Online Transportation Services: The Jakarta Experience Hermansyah Hermansyah; Usep Suhud; Setyo Ferry Wibowo
Greenation International Journal of Economics and Accounting Vol. 3 No. 2 (2025): Greenation International Journal of Economics and Accounting (June - August 202
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijea.v3i2.392

Abstract

This conceptual study aims to explore the influence of dynamic pricing and electronic word-of-mouth (eWOM) on consumer decisions in using online transportation services in Jakarta. By employing a Systematic Literature Review (SLR) approach, this research synthesizes findings from various academic sources to develop a theoretical framework integrating consumer behavior theories with pricing and digital communication strategies. The results suggest that dynamic pricing, while effective in optimizing operational efficiency, may trigger perceptions of price unfairness if implemented non-transparently—thereby undermining consumer trust and purchase intentions. Concurrently, eWOM is identified as a critical determinant that shapes consumer perceptions, brand trust, and service loyalty through reviews and ratings. The interplay between these two factors is particularly salient in Jakarta's competitive and digitally-driven transportation market. This framework is expected to provide a basis for future empirical studies and strategic guidance for service providers aiming to enhance customer satisfaction, loyalty, and sustainable competitive advantage.
Co-Authors Abdullah, Muhamad Al Faruq Abimanyu Pratama Arifianto Ade Putri Dwiandini Ade Rizki Shabiha Adinda Puspita Sari Adnan Kasofi Adristy Yumi Andini Ady Kurnia Adzkia, Syifa Afif Khairi Afnan, Hanani Agnes Niela Agung Dharmawan Buchdadi Agung Kresnamurti Rivai Prabumenang Agung Wahyu Handaru Agus Wibowo Agus Wibowo Ahmad Fahmi Ahmad Jidan Abrar Ahmad Nurkhin Ahmadi, Alyssa Putri Aidha Savitri Al Fajri, Faiz Aldrian Alex Juan Daniel Alfiansyah Ali Afief Kurniadi Aliffiya Nur Oktafianie Sanusi Alifya Yuniar Alsa Yuda Putri Alvin Ferdiansyah Alzagladi, Dinda Afifah Amalia Putri Maharani Amalya, Riza Amin Tatik Uswatun Khasanah Anak Agung Alvian Prasetya Putera Anastasia Anggi Fernanda Andena Noviyati Nabila Andi M Sadat Andi Muhammad Sadat Andria, Heny Andrie Yuswanto Andriyas Elfandi Anggraeni, Heni Ani Rahmawati Anisa Maharani Anisah Fardila Anita Annisa Lutfia Apriana, Anjas Aprilia Wahyu Budiarti Ardaninggar, Sasmita Sari Ari Warroka Arifianto, Abimanyu Pratama Arifin Wibowo, Arifin Arini Tazkia Putri Indana Armiyati Putri , Vernanda Artanti, Farizka Hayyu Arvinta Monoarfa, Terrylina Astuti, Widia Puji ATI SUMIATI, ATI Atmojo, Rizky Tri Aulia Nurizky, Sherly Aulia, Indah Putri Ayu Qirana Ayu Siti Ayu Fauziah Bagas Fiqri Kamil Bagas Mufhtie Bagas Mufhtie Haifa Bagaskara, Bima Bara Berutu, Meta Berlinda Christi, Yosephine Berutu, Meta Berutu, Meta Bara Bismoaziiz Bryant Hans Channing Panjaitan Cantika Firyal Thifally Cattleya Dewi Puter Cedaryana, Cedaryana Chantika, Alya Chika Dwy Citra Chikita Putri Prameswari Choirul Anwar Cholifah, Fismayatni Christian Wiradendi Wolor Cikal Akbar Prabowo Dafara Nur TsaniFitria Daru Putri Kusumaningtyas Dedi Perwana Dedi Purnawa Deva Devita Devita Dewi Agustin Pratama Sari Dewi Agustin Pratama Sari Dewi Gathmyr Dewi Linda Sari Dewi Susita Diana Diana Diena Noviarini Dinanti, Altisya Putri Dinda Suchi Wulandari Diyah Wulandari Doni Triono Edith Windy Zulfida Ekajaya, Tresno Eko Tama Putra Saratian Elena Puspita Candra Elistia Erriska Rahma Putri Estu Handayani Fadhilah, Jihan Fadillah Fadillah Fajar Andika Prabowo Fakhrunnisa Fakhrunnisa Fanny Anastasiah Farastia Salsabilah Farelluddien, Muhammad Fariha Kamalia, Naila Fathin Aliaa Hamdi Faunillah Oktavia Fauzy Rahman Kosasih Fauzy Rahman Kosasih Febrisi Dwita Feinnudin, A Agung Firdausa, Faza Ruziqyani Fismayatni Cholifah Fitri Handayani Freddy Pungky Putra Fuadiyah, Alda Ghina Ardhillah Gita Safitri Hadi Nugroho Halimah, Winda HAMIDAH Hamidah . Hamidah Hamidah Hamidah, Hamidah Hana Nuraini Hana Zyadzya Hanifah Ananda Putri Hanipah Hanna Christina Hanny, Rissa Harahap, Fajri Harahap, Irwan Leo Putra Haryati, Dinda Hasti Oktafiani Haykal, Azzahrah Putri Henry Eryanto Herlisa Febriyanti Herlitah Herlitah, Herlitah Hermansyah Hermansyah Hermawan, Teguh Herstanti, Ghassani Hidayah, Nanda Sari Hilmiyah, Syarifah Hoo, Wong Chee Husein Tuasikal Husen Hutagalung I Ketut R. Sudiarditha Ika Febrilia Ika Kartika Indra Pahala Ismi Ihsanniyah Jannati Adeni Yuha Ja’farush Shiddiiq Julian Erlangga Juliana, Sartika Karindra, Dennis Trama Kasofi, Adnan Kasra Jaru Munara Kemal H Simanjuntak Khairunnisa, R.A Aliyah Khosyatillah Musfikhuna Kisko Bintang Mahesa Kosasih, Fauzy Rahman Krisna Mukti, Reynaldi Bagas Krissanya, Nofriska Kuntadi Adi Setyawan Kurniaty Kurniawan, Ilhan Kurniawan, Ramdhan Kusdickayati, Aliya Desy Lambok, Michael Lamhot Keegan P Lili Adi Wibowo M. Alimardi Hubeis Mahar Rangga Prasetyo Soekarso Maharani Putri Mahasta Patricia Divyna Mahesa Nala Dwiputra Malya Nadhira Azra Maniur Pane Manullang, Elia Berliana Marleene Ratu Fiorentina Marlina Wijayanti, Ranni Marsellina Giofani, Seyva Martha Maharany Maulana Amirul Adha Maulana, Ananda Riza Maulida Rahma Nabila Maulidyah Ahza Mawaddah, Difa Anna Mayar Soeryo Prayogo Meira Handayani Melianti Saruksuk Meta Bara Berutu Mohamad Rizan Mohammad Pribadi Angga Putra Mohammad Rizan MONICA DEWI Monica Grace Purba Monoarfa, Terrylina Arvinta Mualim, Adam Muhamad Arief Erdavit Muhamad Rafli Putra Santosa Muhamad Suharjo Muhammad Akmal Hatami Muhammad Albi Muhammad Arifin Ridwan Muhammad Fawaiq Muhammad Fawaiq, Muhammad muhammad junaid kamaruddin Muhammad Luthfi Akbar Muhammad Raihan Al Abror Murdianningsih, Asri Rahayu Murdiono, Jatmiko Mustofah, Nofi Dewi Muthia Nabila Andre Nabila, Rifqah Nabilla Ramadhani Nadia Rizkiana Namira Putri Rinjani Nazar Muhammad Fadlullah Ni Ketut Kahar Tunjung Santi Dewi Nina Tarja Halonen Nofriska Krissanya Nofriska Krissanya Nopridawati Novitasari, Syadela Nur Faizi Nur Kholifah Nur Wahyu , Arumdani Nurjana Fitri Romadhon Nurranto, Heri Nursyirwan , Vivi Iswanti Nurul Azizeh Nurul Izzah Az Zahra Ichtiar Octavia Basuki Putra Octaviana, Samsinar Oktavian, Sandy Osly Usman Paddy, Paddy Pamungkas, Ilham Dwi Panca Ardhio Saputra Prasetya, Argo Wiranata Pratiwi Wulandari Probosini, Dewi Amalia Puana Putri Maharani Purnamasari, Laelah Purwana E.S., Dedi Puspo Dewi Dirgantari Puter, Cattleya Dewi Puteri, Amanda Safira Putra, Octavia Basuki Putri, Ajeng Hartanti Putri, Dinda Triana Putri, Intania Mareta Qudratov, Inomjon Rababah, Mahmoud Ali Rachmat Prasetya, Febriansyah Rahma Khoirunnisa Rahmanita, Patricia Putri Rahmi Rahmi Rahmi Rahmi Rahmi Rahmi Rahmi Rahmi Ramdhan Kurniawan Ramdhan Kurniawan Rani Wulandari Ratna Asih Asih Raza Wardani Rd. Tuty Sariwulan Reni Sukistianingsih Ridha Alfia Zachra Ridho Iswandi Ridho Rafqi Ilhamalimy Rifdah, Salsabila Rifqi Raihandhika Riska Denia Risma Callista A Rivaldi Ikhsan Riyadi, Salsabila Annisa Rizki Fajar, Mohammad Rizky Fazri Dlis Robiudin, Fachreza Ahmad Rochyati Rochyati Roni Faslah Rosmauli, Dede Sadat, Andi Muhammad Sadjadah, Aisyah Nur Safariningsih, Ratna Tri Hari Safira Citra Fatina Safitri Eka Lestari Safitri, Dewi Nur Indah Salsabila Putri Ramadhanti Salsabila Rechan Diny Salwa Salsabila, Julia Samsinar Octaviana Santosa, Muhamad Rafli Putra Saparuddin Saparuddin Mukhtar Saptono, Ari Sari, Dewi Agustin Pratama Sari, Widya Mutiara Savitri, Aidha Scorita, Kurnia Budhy Septiamah, Sindyh Septikache, Dian Setiyawarso, Dwi Setyo Ferry Wibowo Setyo Ferry Wibowo Setyowati, Indah Amelia Putri Shafira Nuraini Shalma, Alissa Shandy Aditya Shandy Aditya Shandy Aditya, Shandy Sheila Maryam Bajunaid Shela Nalita Shelylla Aprilydia Putri Shofiyah Azizah Ali Shofiyah Nurul Idzni Sholikhah, Sholikhah Siahaan, Ricky Humisar SIHOTANG, DONI SUGIANTO Sindi Noviyati Sintya, Lisna Siti Nikmaturofiqoh siti nurjannah Siti Salsabila Sitorus, Mido Ester Sofia Hartati Sri Indah Nikensari Sri Zulaihati Steven Steven Suherdi Suherdi, Suherdi Sulyati, Alisa Tirta Dwi Suprihatin, Erni Syafira Ahsanti Syam, Adinda Ravianty Terrylina Arvinta Monoarfa Terrylina Arvinta Monoarfa Tezar Putra Nugraha Tia Novitasari Tresno Eka Jaya Triono, Doni Ulandari, Ayu Umi Widyastuti Umi Widyastuti Unggul Purwohedi Untung La Paudi Valentika, Nina Valerio, Vinco Viky Effendi Vira Kurniasih Vydiamanta, Vanya Waheeda, Umi Warda, Hana Ainunnissa Wastuti, Wahyu Wati Anggraini Wawan Rudi Berlianto Widiastuti, Umi Widya Parimita, Widya Widya Pramesti Wilson, Joseph Winarta, Dinda Ayuningtyas Wulan Oktila Sarin Yanto, Wahyu Budi Yeni Sedyoningsih Yulia Fitriani, Yulia Zahra Fahriza Zakiah, Rizka Zakiya, Hani Fildzah Zalma, Sucika Putri Zulfida, Edith Windy Zulmi Ramdani