Articles
Effect of Transformational Leadership Style, Work Motivation and Work Environment on Employee Performance With Employee Commitment as Intervening Variable (Study on Sub-District in Bondowoso Regency)
Setiawan, Andri;
Satoto, Eko Budi;
Qomariah, Nurul
International Journal of Management Science and Information Technology Vol. 2 No. 2 (2022): July - December 2022
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)
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DOI: 10.35870/ijmsit.v2i2.473
This study uses a sampling technique that is non-probability sampling with purposive sampling technique. The purpose of the study was to determine the effect of transformational leadership style, work motivation and work environment on employee performance with employee commitment as an intervening variable. This type of research is a quantitative study of the phenomenon in this study the lack of performance effectiveness that has not yet reached the program realization target. The population in this study were ASN employees in 23 sub-districts of Bondowoso Regency as many as 424 employees. The analysis technique used is the Structural Equation Model (SEM) using WarpPLS 5.0. The test results prove that transformational leadership, work motivation and work environment have a positive and significant effect on employee commitment. The test results prove that transformational leadership, work motivation has a positive and significant effect on employee performance and the work environment has no effect on employee performance. The test results prove that employee commitment has a positive and significant effect on employee performance. The test results prove that transformational leadership, work motivation and work environment have a positive and significant effect on employee performance through employee commitment.
The Role of Service Quality, Trust and Location in Increasing Café Customer Repurchase Intention
Setyawan, Arie;
Perdana Putra, Alfian;
Aprilia Nurhaliza, Dwi;
Gustiani, Gustiani;
Mandalla Faradis, Muhammad;
Qomariah, Nurul
International Journal of Management Science and Information Technology Vol. 3 No. 1 (2023): January - June 2023
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)
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DOI: 10.35870/ijmsit.v3i1.939
Café is a place to discuss something with a relaxed atmosphere which is currently favored by all groups. Light snacks and drinks are always served in a relaxed atmosphere. The purpose of writing this research is to determine the impact of service quality, consumer trust, and location on repurchasing intentions at Cafe Senja Jember. The number of samples in this study amounted to 100 customers Café Senja Jember. The basis for this sampling is that a regional study can be conducted if the sample ranges from 50 to 100 respondents. Description analysis, reliability test and validity test as well as multiple linear regression analysis were used in this study. The results of the research after using multiple linear regression analysis showed that partially the variables of service quality, consumer trust, and location have a positive influence on the variable of repurchase intention at Cafe Senja Jember. The dominance test shows that the value of the service quality variable is greater than the other variables. The coefficient of determination or R square shows a value of 0.829. This shows that all independent variables (service quality, consumer trust, and location) have a contribution of 82.9% to the dependent variable (consumer repurchase intention) at Café Senja Jember.
Whether Service Quality, Price and Location Can Increase Purchasing Decisions for Mobile Phones and Accecories
Yanti Anggreni, Desy;
Sarbini, Sri;
Herlyana Dewi, Wahyoe;
Karjono, Karjono;
Hadi, Samsul;
Qomariah, Nurul
International Journal of Management Science and Information Technology Vol. 3 No. 1 (2023): January - June 2023
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)
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DOI: 10.35870/ijmsit.v3i1.943
The need for smartphones and their accessories is currently increasing significantly with the community's need for smartphones and accessories. This study aims to determine and analyze the effect of service quality, price and location on purchasing decisions for mobile phones and accecories at "Toko Eferata" Bondowoso. The population in this study are all consumers who have made transactions at "Elfrata Store" Bondowoso. The number of samples used in this study was 40 respondents on the basis that regional level research could be carried out with a number of N>30. The sampling method uses purposive sampling. using saturated sampling method. Data collection was carried out by distributing questionnaires. Analysis technique, where the respondents are those who have made purchases twice at the store. Data analysis used multiple linear regression analysis with the help of SPSS software. The results showed that location and price partially influence purchasing decisions and service quality does not partially affect purchasing decisions. Furthermore, the Adjusted R Square result is 31.6%. This shows that the ability of location, price and quality of service to explain purchasing decisions is only 31.6%, while 63.9% is explained by other things not examined.
Improving Employee Performance Through Providing Additional Employee Income and Work Environment
Ilmi Nafi’ah, Nailatul;
Arifianto, Mochamad;
Qomariah, Nurul
International Journal of Management Science and Information Technology Vol. 3 No. 1 (2023): January - June 2023
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)
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DOI: 10.35870/ijmsit.v3i1.1050
Providing additional incentives outside of salary usually makes employees enthusiastic at work. A comfortable work environment is also the dream of every worker or employee in every organization. This study aims to determine the impact of additional employee income and a comfortable work environment on the performance of an employee at the Employment, Education and Training Agency in Banyuwangi Regency. This research is a quantitative study with all Civil Servants in the Personnel, Education and Training Agency as a sample of 36 civil servants. The analysis technique is by conducting multiple linear regression tests and hypothesis testing, using SPSS Statistic V. 29.0.0.0 Software. The results of the research based on the results of the calculations show that the provision of additional income in the form of incentives has an impact on employee performance. Meanwhile, a comfortable work environment has no effect on the performance of the Banyuwangi Regency Personnel, Education and Training Agency employees.
The Influence of Service Quality, Brand Image, and Customer Satisfaction on Customer Loyalty of Bekam Therapy Center Jember
Dwi Purnomo, Deddy;
Restu Permana, Anindya;
Irawan, Dedy;
Qomariah, Nurul
International Journal of Management Science and Information Technology Vol. 3 No. 2 (2023): July - December 2023
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)
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DOI: 10.35870/ijmsit.v3i2.1309
Health is currently an important concern after the outbreak of the Copid 19 Pandemic. Cupping therapy is an alternative for people to maintain their own health from free radical attacks that are currently spreading in the community due to pollution and chemicals. This study aims to examine the effect of service quality, brand image, and customer satisfaction on customer loyalty at Bekam Therapy Center Jember. The sample in this study consisted of 100 customers who had cupping at the Cupping Therapy Center using a nonprobability sampling technique. Tests were carried out using multiple linear regression using the SPSS 25 Software tool. The results of the analysis show that service quality affects customer loyalty, brand image affects customer loyalty and customer satisfaction affects customer loyalty at the Jember "Bekam Therapy Center".
The Role of Leadership in Improving Organizational Citizenship Behavior and Performance of Vocational High School (SMK) Teachers
Thamrin, Muhammad;
Nursaid, Nursaid;
Janah, Zahrotul;
Qomariah, Nurul
International Journal of Management Science and Information Technology Vol. 4 No. 1 (2024): January - June 2024
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)
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DOI: 10.35870/ijmsit.v4i1.1631
The government's efforts to help vocational schools produce graduates who are superior and absorbed in the world of work continue to be made. One of them is the existence of the Center of Excellence (PK) Vocational School program. This program aims to enable graduates to be globally competitive and able to open up job opportunities through entrepreneurship. This research aims to determine and analyze the impact of teacher leadership on teacher OCB and teacher performance at Muhammadiyah Vocational Schools domiciled in Banyuwangi. All 345 vocational school teachers were used as the population. The total sample is known to be 184 teachers using the Slovin Formula. Descriptive statistics are used to find out information about respondents and research variables. Structural Equation Model (SEM) with WarpPLS 7.0. After analysis, the results are that: 1) leadership at SMK Muhammadiyah Banyuwangi has a positive influence on teacher performance; 2) organizational citizenship behavior possessed by teachers can improve teacher performance.
The Influence of Marketing Mix Strategy on Supermarket Customer Satisfaction in Banyuwangi
Rizki Amelia, Rodhiah;
Maimunah, Maimunah;
Raditya Akbar, Nanda;
Qomariah, Nurul;
Thamrin, Muhammad
International Journal of Management Science and Information Technology Vol. 4 No. 1 (2024): January - June 2024
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)
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DOI: 10.35870/ijmsit.v4i1.2206
The purpose of this research is to determine the Marketix Mic strategy for customer satisfaction at Akira Our Shop Banyuwangi. The independent variables in this research include product (X1), place (X2). promotion (X3) price (X4), and while the dependent variable is customer satisfaction (Y). The population in this study were all customers at Akira Our Shop Banyuwangi. The number of samples was determined as 30 respondents. The measurement scale in this study uses five levels in scores from 1-5. Descriptive analysis was carried out to explain respondents and research variables. Analysis of validity tests and reliability tests was carried out to test research measuring instruments. Based on the results of the analysis regarding the influence of the marketing mix which includes product (X1), place (X2). promotion (X3) price (X4), on customer satisfaction at Akira Our Shop Banyuwangi, the results are that product (X1), place (X2) and price (X4) have a significant effect on the level of customer satisfaction. Meanwhile promotion (X3) does not provide customer satisfaction.
The Roles of Tax Morale, Tax Fairness, and Tax Simplicity in Enhancing Tax Compliance Behavior Through Tax Compliance Intention at The Jember Tax Office
Deddy Dwi;
Qomariah, Nurul;
Nyoman Putu Martini, Ni
International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)
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DOI: 10.35870/ijmsit.v4i2.2785
Taxes play a very important role in financing various public needs. Enhancing tax compliance is crucial to increasing tax revenues. This study aims to investigate the impact of tax morality, tax fairness, and tax simplicity on tax compliance behavior through tax compliance intentions at the Jember Tax Office. The sample used was 400 respondents. This study uses the Structural Equation Modelling (SEM) model. The results show that tax moral, tax fairness, tax simplicity, and tax compliance intention have a direct and significant effect on tax compliance behavior, respectively. A similar phenomenon also occurs in the connections between tax morals, tax fairness, and tax simplicity with tax compliance intention. Tax compliance intention acts as a mediator of the relationship between tax fairness and tax compliance behavior. On the other hand, tax compliance intention cannot mediate the correlation between tax morality and tax compliance behavior as well as the relationship between tax simplicity and tax compliance behavior.
The Role of Data Quality and User Experience in Increasing User Satisfaction in the Jember Regency One Data Portal Application
Fatimah, Siti;
Qomariah, Nurul;
Nyoman Putu Martini, Ni
International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)
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DOI: 10.35870/ijmsit.v4i2.2788
This research aims to explain the influence of data quality and experience on user satisfaction with the Data Application used in Jember Regency. The total population in the study was 11,667 who were State Civil Apparatus employees in the Jember Regency Government. The number of samples was determined as 117 people. The sampling method in this research uses purposive judgmental sampling, namely by determining certain criteria which aims to produce a sample that can logically be considered representative of the population based on the researcher's assessment. This research uses descriptive analysis, testing measuring instruments in the form of testing the validity and reliability of data, and testing research hypotheses. The research results show that the quality of data provided by the Jember Regency Satu Data Portal can have a very significant positive impact on user satisfaction. The user experience variable turns out to have a positive and significant influence on user satisfaction of the Jember Regency Satu Data Portal.
The Influence of Transformational Leadership Style and Performance Benefits on Employee Performance
Herawati, Desi;
Qomariah, Nurul;
Putu Martini, Ni Nyoman
International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)
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DOI: 10.35870/ijmsit.v4i2.2854
Human resources (employees or employees) in a company/institution organization are always considered a vital asset for the organization. Performance or work achievement (performance) can be interpreted as achieving work results in accordance with the rules and standards that apply to each organization. Performance can also be said to be the result or output of a process. The aim of this research is to directly determine the transformational leadership style and performance allowances on employee performance with motivation as a mediating variable at the Jember Regency Education Office. The number of samples in this study was 135 respondents, namely employees with ASN status. Description analysis is needed to find out the respondent's description. Measuring instruments in the form of questionnaires need to be tested using validity and reliability tests. To find out the results of the research hypothesis, hypothesis testing is needed. The results of data analysis show that the transformational leadership variable has a positive influence on employee performance. Performance allowances can have a positive influence on employee performance in a government organization, especially the Education Service.