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Khotibul Umam
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Sentiment Analysis customer Towards Cinema Services in Semarang Using Naive Bayes Classifier on Google Reviews Brian Maualan, Husni; Rini Handayani , Maya; Umam, Khotibul
Journal of Applied Informatics and Computing Vol. 9 No. 5 (2025): October 2025
Publisher : Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaic.v9i5.10974

Abstract

The development of the entertainment industry, especially in the field of cinema, encourages every service provider to continuously maintain the quality of their services. One method of assessing customer satisfaction is through sentiment testing. The main objective of this study is to examine customer sentiment towards cinema services in Semarang by applying the Naive Bayes Classifier method. The research data was taken from 600 customer reviews on Google Review, which were then divided into two groups: training data consisting of 480 reviews (80%) and testing data consisting of 120 reviews (20%). Before the classification process, the data underwent pre-processing stages involving data cleaning, case folding, tokenization, stopword removal, and stemming, followed by data labeling into two sentiment categories, namely positive and negative. This study took five cinemas as objects, namely CitraXXI, Cinépolis Java Mall, Paragon XXI, XXI Uptown Mall, and XXI DP Mall. The classification results show that the Naive Bayes algorithm is able to group sentiments quite well, with model accuracy ranging from 0.90 to 0.94. Of the five cinemas, Cinépolis Java Mall achieved the highest accuracy, which was 0.94.
Kesadaran Hukum Dalam Pemenuhan Hak Disabilitas Perspektif Hukum Keluarga Nuraini, Diah; Solichin, Nur Mifchan; Umam, Khotibul
Jurnal EL-QANUNIY: Jurnal Ilmu-Ilmu Kesyariahan dan Pranata Sosial Vol 10, No 1 (2024)
Publisher : Syekh Ali Hasan Ahmad Addary State Islamic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24952/el-qanuniy.v10i1.10940

Abstract

Legal awareness in disabled families shows a fifty-fifty point, where someone with a disability has the courage to try to get married and fulfill their rights and obligations as a husband, especially the right to support their family. Although not all blind families know and understand the details of marriage law such as marriage conditions, rights and obligations of husband and wife, child gifts, as contained in applicable family law principles. Efforts to work coupled with skills and job opportunities have grown significantly, in Indonesia in 2022, there will be 720,748 disabled workers, an increase from 277,018 people in 2021. On the other hand, awareness of disability law in the public sphere is still lacking, where it is still limited. access to facilities and infrastructure at Special Schools and Community Learning Activity Centers at the village level which motivates increasing insight and skills with disabilities as an improvement in living standards, whereas in the realm of legal apparatus, judiciary and correctional institutions, there is minimal implementation of the fulfillment of disability rights, such as supporting facilities for sign language interpreters and the use of Braille, disabled-friendly building facilities and legal information outreach to people with disabilities.
Co-Authors AA Sudharmawan, AA Abd. Muhaimin Abdul Aziz Abdul Bari Abdurrohman, Abdurrohman Achmad Fiqhi Ibadillah Achmad Rafiul Umam Achmad Ubaidillah Adi Yusuf Adrianto Dwi Nugroho Agus Supriyadi Ahmat Wakit Ainul Yaqin Akhiroh, Puji Al Faruq, Allamuddin Alfarizi, Lutfi Ali, Jaka Sayidina Alim, Iman Nur Alim, Jawad Syahirur Allamuddin Al Faruq Amellia Mardhika Amir Mahmud Amirul Mukminin Andhika Fahdkhansyah Andung Jati Nugroho Anestasia Pangestu Mei Tyas Apriliyani, Meli Ardhi Harist Hirosana ARDIANSYAH ARDIANSYAH Ariyanto Ariyanto Ariyanto Arpilleda, Alcher J. Asiya, Siti Asnawan Asnawan, Asnawan Asriatik‎, Asriatik‎ Aufa, Muhammad Fikri Azhari, Muhammad Holqi Rizki Bahri, Saiful Bramantyo Satrio Kinayungan Budi Wicaksono Ilyas Brian Maualan, Husni budi hartono Decky Rochmanto Decky Rochmanto, Decky Dewi Astriany Dhani, Ahmad Dhian Marhaendri Kakantini Diah Nuraini Diah Ratna Sari Dian Eko Santoso Diana Rahmawati Dyah Purbaningrum Eko Kurniasih Pratiwi EKO WAHYUDI El Amin, Faris Endah Sri Wijayanti Fadilah Hasanah, Fadilah Fadliyah, Lailatul Fahmi Husaeni Fahmi Medias Faizah, Nur Laili Falah, Moh. Zainul Fanni Okviasanti Fara Fitriatul Fauziah Faraasyatul ‘Alam, Ghasa Farid, Mohtazul Farihah, Umi Fathiyaturrahmah Fatichatus Sa’diyah Fauzan . Febriani, Ayu Ferry Efendi Fitri Kartiasih Furqon, Imahda Khoiri Ghafur, Muhammad Gojali, M. Imam Gunawan, Jujun Guntoro, Aldi Haniah Ilhami Hari Dwi Utami Harianto, Rony Haridah, Haridah Hendik, Ach. Hidaayah, Nur Hidayati, Novi Itsna Hidayati, Titiek Rohanah Hilma, Auliya hilmatunniyah, saqifah Hilmi Taftajani Hoiruddin, Hoiruddin Holil, Moh Ilham Bustomi Ilkafah Ilkafah, Ilkafah Imron Fauzi Inayah, Muhti Nur Indira Murty, Maulida Inqidloatul Amaniyah Intan Bungo Islami Irfan Bukhori Irfan, Didin Ali Irma Erika Herawati Iswatun, Iswatun Ivan Hardi Nurul Ikhsan JOKO SUSANTO Joko Susanto Julianto‎, Julianto‎ Junaidi Junaidi Juwaidah Sharifuddin Kakantini, Dhian Marhaendri Khoirul Adib Lia Faridah Lidyana, Novita Lutfiandini, Cherlys Tin M.Farm., Apt., 1 Drs. Cece Supriatna, Maemonah, Maemonah Mahdi, Nisful Makhfudli Makhfudli maksunah, Unstiati Mariani, Hulya Maskur Masluri Masnida Masnida Maya Rini Handayani Meri Rahmi Mochammad Ilham Rohwandi Moh Muslimin Mohamad Erihadiana, Mohamad Mokhammad Iklil Mustofa Mu'is, Abdul Muhadzib Al-Faruq, Muhammad Naufal Muhamad Ihsan Muhammad Haikal Zaki Muhrodi, Muhrodi Munana, Nila Murady, Iklimah Mustajab , Mustajab Musyaffaq, Mirza Izzal Najibur Rohman Nana Supriatna Nanang Febrianto Nasution, Muhammad Guntur Hamonangan Nasution Nisa’ Andawiyah, Khoirun Nisa’, Khoirun Nofiawaty Nofiawaty Noor Miyono Nor Laila, Azzah Nur'Aini, Siti Nurjannah, Riska Nurul Istiqomah Nur’aini, Siti Obianto, Agung Oktarina, Kurnia Paramadita, Yayuk Prasetya, Herry Puguh Priyo Sugeng Winarto Qomariah, Lailatul Qomaruddin, Mochammad Rachmatullah Rahmat Busono, Milzam Rangga Sidiq Permana raudatul jannah Rindayati, Rindayati Rini Handayani , Maya Risfayanti, Iffa Riza Alfita Rofiki, Ahmad Rohmah, Zaidatur Rohman Rohman Rohman Rohman, Najibur Rohmatin, Aris Rohwandi, Moch Ilham Rony Wijanarko Rukanah, Rukanah Rumini - S.Farm., M.HKes., Apt., Rizki Rahmah Fauzia, Sadiyah, Fatichatus Said Junaidi Saiful, Muhammad Saiful Anwar Sairozi, Ali Sandra, Edhy Saputro, Yayan Adi Shalihah, Imra’atus Shiska Fauziah Sholeha, Mar’atus Siti Nur Aini, Siti Nur Siti Sofro Sidiq solichin, nur mifchan Sri Karyani Sri Wijayanti, Endah St Mislikhah Subaidi Subaidi, Subaidi Sucipto Sucipto Sudharto Sudharto Sufiya, Ikhwanus Suhaimi, Annisa Suhardi, Andi Sukri, Hanifudin Suseno Suseno Suwardi, Ahmad Syafiuddin Syafiuddin Syaiful Rizal Syifa, Achrijal Shohib Arya Tarsono Tarsono Tarsono Taufiq Akbar, Imam Trisma Jaya Saputra Triyana Triyana Ubaidillah Ubaidillah Umi Baroroh, Umi Wahyu Tri Handoko Wau, Taosige Wenty Dwi Yuniarti, Wenty Dwi widias tuti, iin Winoto, Suhadi Yulkarnain Harahab Yunus Yunus Yusuf, Muhammad Zulfikar Zaim, Mohamad Zaim