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The effect of employee performance through job satisfaction: work motivation and leadership at Satpol PP Padang Sidempuan North Sumatra Hakim Harahap, Arbiuddin Syahputra; Ali, Hapzi; Lusiana, Lusiana
JPPI (Jurnal Penelitian Pendidikan Indonesia) Vol 10, No 3 (2024): JPPI (Jurnal Penelitian Pendidikan Indonesia)
Publisher : Indonesian Institute for Counseling, Education and Theraphy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/020242371

Abstract

Human resources (HR) have an important role in the success of a business or organisation through their effort, talent, innovation, drive, and actual tasks. The purpose of this study is to analyse and reveal the effect of work motivation and leadership on job satisfaction and the effect of work motivation, leadership and job satisfaction on employee performance, the effect of organisational culture on employee performance at Satpol PP Padang Sidempuan North Sumatra. Then the effect of work motivation on employee performance mediated by job satisfaction, the effect of leadership on employee performance mediated by job satisfaction and the effect of communication on employee performance mediated by job satisfaction. The research method used is descriptive quantitative. The research was conducted with a sample size of 199 employees, data testing using SEM PLS. The results of this study indicate that there is an effect of work motivation, leadership, communication and job satisfaction partially on employee performance at Satpol PP Padang Sidempuan North Sumatra. The implications of the study found that there is no positive and significant effect of work motivation on job satisfaction and leadership and communication partially on job satisfaction.
Analysis of efforts to encourage employee performance improvement Putra, Rio; Syafwandi, Syafwandi; Lusiana, Lusiana
JPPI (Jurnal Penelitian Pendidikan Indonesia) Vol 10, No 4 (2024): JPPI (Jurnal Penelitian Pendidikan Indonesia)
Publisher : Indonesian Institute for Counseling, Education and Theraphy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/020244420

Abstract

The purpose of this study is to find out how communication, work ethic, and the environment as well as the perception of organizational support affect teacher performance. Employee performance is one of the key factors that determine the success and competitiveness of an organization, including in the banking industry. In the banking sector, employee performance not only has an impact on operational efficiency, but also has a direct impact on the quality of service to customers, customer satisfaction, and the bank's reputation. Design/methodology/approach: A structural equation model, also known as a structural equation (SEM), is used in this work to resize the sample. This shows that SEM research using the MLE estimation model should use a minimum of 200 samples. Findings: The findings of this study show that communication and work environment can affect the improvement of employee performance, but in contrast to the work ethic in this study, it is not able to affect employee performance but is different from the case and place of the study. Research, Practical & Social Implications: The study concludes that to maintain employee performance, companies can update the work environment so that it becomes comfortable in the workplace and can improve communication both from leaders to employees and vice versa. The conclusion of this study is expected to advance management science, especially human resources.
Boosting Sales through WhatsApp Business and Service Quality: The Mediating Role of Customer Satisfaction at CV. Bhakti Jaya Indonusa (BJI Advertising) Sujaya, Indra; Elfiswandi, Elfiswandi; Lusiana, Lusiana
Coopetition : Jurnal Ilmiah Manajemen Vol. 15 No. 3 (2024): Coopetition : Jurnal Ilmiah Manajemen
Publisher : Program Studi Magister Manajemen, Institut Manajemen Koperasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32670/coopetition.v15i3.4726

Abstract

This study aims to determine the Increase in Sales: Whatsapp Business and Service Quality with Customer Satisfaction as an Intervening Variable at CV. Bhakti Jaya Indonusa (BJI Advertising). The method used is multiple linear regression analysis and path analysis, with a sample of 100. The results of the study show a significant effect of whatsapp business on customer satisfaction at CV. Bhakti Jaya Indonusa (BJI Advertising). There is a significant effect of service quality on customer satisfaction at CV. Bhakti Jaya Indonusa (BJI Advertising). There is a significant effect of whatsapp business on increasing sales at CV. Bhakti Jaya Indonusa (BJI Advertising). There is a significant effect of service quality on increasing sales at CV. Bhakti Jaya Indonusa (BJI Advertising). There is a significant effect of customer satisfaction on increasing sales at CV. Bhakti Jaya Indonusa (BJI Advertising). Customer satisfaction is able to mediate the effect of whatsapp business on increasing sales at CV. Bhakti Jaya Indonusa (BJI Advertising). Customer satisfaction is able to mediate the effect of service quality on increasing sales at CV. Bhakti Jaya Indonusa (BJI Advertising).
STRATEGIC PLANNING IN ACHIEVING OPTIMAL QUALITY OF EDUCATION WITH SCHOOL BASED MANAGEMENT: A SYSTEMATIC LITERATURE REVIEW Nomin, Nomin; Resky, Muhammad; Lusiana, Lusiana
JURNAL EDUCATION AND DEVELOPMENT Vol 13 No 1 (2025): Vol 13 No 1 Januari 2025
Publisher : Institut Pendidikan Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37081/ed.v13i1.6647

Abstract

School Based Management (SBM) has been implemented in Indonesia as an effort to improve the quality of education through the granting of autonomy to schools. However, its implementation still faces significant obstacles, such as the gap between expectations and reality on the ground, as well as the low involvement of the school component in decisionmaking. This study aims to evaluate the role of leadership, strategic planning, and management of Human Resources (HR) in supporting the effectiveness of SBM. The research method used is Systematic Literature Review (SLR) by analyzing various scientific articles related to SBM that are relevant in the last 10 years. The results showed that transformative Principal Leadership, Strategic Planning based on SWOT analysis, and optimal human resources management through teacher competency development are important factors in achieving the success of SBM. The implications of this study emphasize the need for education policies that support leadership training, increased community involvement, and external collaboration to accelerate the achievement of equitable education quality in Indonesia. The importance of this study to highlight transformative leadership, strategic planning, and optimal HR management for the future, this study shows how to improve the quality of education equally.
Pemberdayaan UMKM Desa Tanah Putih dalam Pengolahan Pie Singkong dan Penyusunan Rancangan Usaha UMKM Bakari, Yuliana; Lusiana, Lusiana
Reswara: Jurnal Pengabdian Kepada Masyarakat Vol 6, No 1 (2025)
Publisher : Universitas Dharmawangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46576/rjpkm.v6i1.4729

Abstract

Tujuan kegiatan pengabdian kepada masyarakat yaitu untuk memperkenalkan inovasi produk pengolahan pie singkong, memberdayakan wanita tani yang tergabung dalam UMKM DTP dalam mengolah pie singkong serta mengedukasi dan membantu UMKM dalam menyusun rencana usaha UMKM. Metode yang digunakan adalah melalui kegiatan penyuluhan, edukasi dan pendampingan yang secara terintegrasi dilakukan oleh anggota UMKM, mahasiswa dan dosen Jurusan Agribisnis Universitas Negeri Gorontalo selama 5 hari pada Bulan Mei 2024. Kegiatan pengabdian pada masyrakat di UMKM Tanah Putih menhasilkan inovasi produk berupa pie singkong yang dihasilkan dengan Kerjasama antara masyarakat, mahasiswa dan dosen serta menjadi merupakan output utama dari kegiatan ini. Berdasarkan hasil kegiatan pendampingan penyusunan rancangan usaha UMKM diketahui bahwa nilai R/C ratio sebesar 1,31 yang berarti bahwa usaha pie singkong dapat dikatakan layak dan dilaksanakan oleh UMKM Desa Tanah. Hasil evaluasi menunjukan pelaksanaan kegiatan pengabdian dapat meningkatkan keterampilan dan pemahaman peserta terhadap pengolahan produk dan penyusunan rancangan usaha serta memiliki potensi keberlanjutan yang baik. Meskipun demikian untuk keberlanjutan pengolahan produk yang diolah secara rumahan oleh ibu rumah tangga masih membutuhkan tambahan modal dari pihak eksternal seperti pemerinthah atau investor lainnya
Penetapan Harga Pokok Produksi Menggunakan Metode Activity Based Costing (ABC) Dalam Percepatan Kinerja Manajemen Yona Sari, Selvi; Sari, Silvia; Lusiana, Lusiana
Jurnal Pustaka Mitra (Pusat Akses Kajian Mengabdi Terhadap Masyarakat) Vol 5 No 1 (2025): Jurnal Pustaka Mitra (Pusat Akses Kajian Mengabdi Terhadap Masyarakat)
Publisher : Pustaka Galeri Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55382/jurnalpustakamitra.v5i1.580

Abstract

Program Pengabdian Kepada Masyarakat ini dilakukan untuk meningkatkan kegiatan sosialisasi dan edukasi terhadap masyarakat terutama untuk karyawan dan manajer UMKM yang dilakukan di usaha Fried Chickhen yang berlokasi di Jl. Aur duri, Kec. Lubuk Begalung, Kota Padang, Sumatera Barat. Kegiatan ini diusulkan untuk mengetahui harga pokok produksi menggunakan metode Activity Based Costing (ABC). Dimana yang sebelumnya karyawan dan pihak menejemen belum paham dengan metode ABC hingga UMKM Fried Chickhen mampu menerapkan metode ABC ini dalam menjalankan usaha, sehingga karyawan dan menejer dapat menentukan harga pokok produksi dengan baik dan benar sekaligus dapat memangkas biaya yang tidak diperlukan. Team PKM sudah menjelaskan secara rinci serta mencobakan praktik penggunaan metode ABC ini secara langsung dan membuat karyawan dan manajer lebih cepat paham dengan metode ini.
Analysis of the E-Performance System and Competence on Employee Performance with Work Motivation as a Mediator Syafrinadina, Syafrinadina; Prawirosumarto, Suharno; Lusiana, Lusiana
Sistemasi: Jurnal Sistem Informasi Vol 14, No 1 (2025): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v14i1.4802

Abstract

This study aims to assess the impact of the e-performance system and human resource (HR) competencies on employee performance, with work motivation as an intervening variable at the Regional Secretariat Office of Indragiri Hilir Regency. Using Structural Equation Modeling (SEM) with Partial Least Squares (PLS) 3.0, data were collected through a questionnaire distributed to 177 respondents. The analysis revealed several key findings. First, the e-performance system positively and significantly influences work motivation. Similarly, HR competencies have a positive and significant effect on work motivation. Additionally, the e-performance system directly impacts employee performance in a positive and significant way. However, the relationship between HR competencies and employee performance was found to be positive but not significant. Work motivation, on the other hand, has a positive and significant influence on employee performance. Furthermore, work motivation mediates the relationship between the e-performance system and employee performance, as well as between HR competencies and employee performance, both with positive and significant effects. These findings highlight the critical role of motivation in enhancing employee performance through e-performance systems and HR competencies.
Analisis Pengaruh Modal Terhadap Petani Padi Sawah Di Kabupaten Bone Bolango Bakari, Yuliana; Lusiana, Lusiana
Mimbar Agribisnis : Jurnal Pemikiran Masyarakat Ilmiah Berwawasan Agribisnis Vol 11, No 1 (2025): Januari 2025
Publisher : Universitas Galuh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25157/ma.v11i1.16814

Abstract

Rice farming is inseparable from the problem of capital and income obtained from farming results. This study aims to determine the availability of farming capital, farming income, and the effect of farming capital sources on rice farming income in Bone Bolango Regency. The study employs a quantitative research approach, utilizing non-probability sampling techniques and the accidental sampling method. The survey method is used for data collection. The analysis methods used are descriptive statistics, capital availability, and multiple linear regression. The results of the study showed that the average income of rice farmers in Bone Bolango Regency on an average land area of 1.4 ha is Rp4,627,350. Own capital and loan capital both contribute to farming capital, with the own capital having a positive and significant impact on rice farming income in Bone Bolango Regency, while the loan capital has a negative and significant impact.
The Relationship of Quality Control, Total Quality Management on MSMEs Performance Septa S, Suherdian; Rahmadia R, Wahyu; Rahayu, Witri; Lusiana, Lusiana
UPI YPTK Journal of Business and Economics Vol. 10 No. 1 (2025): Januari 2025
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Universitas Putra Indonesia YPTK

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35134/jbe.v10i1.295

Abstract

The study aims to discover the effect of quality control and total quality management (TQM) on MSMEs Performance. The unit of analysis is Micro, Small and Medium Enterprises (MSMEs) in Padang City. The study utilized primary data which is obtained through the questionnaire. Sampling technique by using quota sampling. 100 questionnaires from MSMEs were returned as a final sample. Data were analyzed using multiple regression analysis performed by SPSS software. The result shows that quality control positively and significantly affects organizational performance. Total quality management has a positive and significant effect on organizational performance. MSMEs can adopt simple yet effective quality control practices to reduce production defects and waste. Quality control processes integrated with TQM enable MSMEs to identify quality issues at every production stage, making operations more efficient.
The Effect of Process Selection and Layout on Productivity: A Case Study in Micro, Small and Medium Enterprises Clarisa, Cindy; Niami, Sinta; Hariyati, Hariyati; Lusiana, Lusiana
UPI YPTK Journal of Business and Economics Vol. 10 No. 1 (2025): Januari 2025
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Universitas Putra Indonesia YPTK

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35134/jbe.v10i1.296

Abstract

The study aims to discover the effect of process selection and layout on Micro, Small and Medium Enterprises (MSMEs) Productivity. The unit of analysis is Micro, Small and Medium Enterprises (MSMEs) in Padang City. The study utilized primary data which is obtained through the questionnaire. Sampling technique by using quota sampling. 100 questionnaires from MSMEs were returned as a final sample. Data were analyzed using multiple regression analysis performed by SPSS software. The result shows that process selection positively and significantly affects MSMEs productivity. Layout has a positive and significant effect on organizational performance. The combined impact of process selection and layout results in increased throughput, reduced production costs, and higher overall productivity. MSMEs that invest in aligning their process and layout strategies are better equipped to overcome operational challenges, adapt to changing market demands, and maintain competitiveness
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Amin, Akhmad Bakhtiar Aminullah Assagaf Amrinsani, Farid Anam, M Khairul Andayani, Jihan Restu Andi Prastowo Andika Kusuma Wijaya, Andika Kusuma Angela, Marissa Nur Antonio, Youngky Aprillia, Tasya ARDYANTO, SOFYAN Arie, Yustiana Arifandi, Fajar Arifia, Adhelia Putri Arumsari, Mela Dina Arwin Arwin Asdim Asdim Asep Supriyadi Ashara, Rega Aprilia Asniati Bindas Astrid, Gita Azizah, Fitri Azizah, Mir'ah Azzahra, Azzahra Azzahra, Yasra Baharuddin Baharuddin Barus, Yenda Mita Basron, Basron Bastangka, Palensi Batubara, Syaiful Okky Bachri Bayu Rahmat Setiadi Berliansyah, David Bismark, Irma Auliyah Boby Helmi Candra, Edi Cantika Buswir, Amille Cardoso, Benigna Lestari Da Conceicao Catur Wahyu Priyanto Clarisa, Cindy Darlan, Dewi M. 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Nuh, Safaruddin Maelasari, Nur Maftuh, Ayi Syhartika Mak’ruf, M Ridha Mardainis Mardhatila Fitri Sopali Marhamah Marhamah MARIA BINTANG Marisi Aritonang Marsela, Santa Hani Marsella, Melsa Marwan Marwan Masitha , Dewi Maskun maulani, nine wahyuni Ma’fufah, Eva Mega Elfia Meidita, Roslia Putri Meilani, Dina Meilina Estiani, Meilina Melani Putri, Risa Melasari, Devi Misra, Shubhrojit Mita Purbasari, Mita Monata, Deri Monica, Resti Mu'in, Juhri Abdul Mubarik Mubarik Mubarok, Rizka Ahmad Muhammad Abdillah Muhammad Harun Muhammad Yusuf Mujib Mujib, Mujib mutiara mutiara Nadila, Nadila Nafis, Badratun Nandan Limakrisna Nasichah, Roichatun Neldi, Mondra Nia Nadilla Niami, Sinta Nila Kesumawati Ningsih, Yunika Lestaria Nofriadi Nofriadi Nomin, Nomin Noresti, Izka Nugraha, Nila Nuh, Safaruddin M. Nuh, Safarudin M. Nuh, Saffarudin M. Nuh, Safruddin M. 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Fernanda Iragraha Safaruddin M Nuh, Safaruddin M Saffanah, Sasqia Nur Safitri, Miya Sal Prima Yudha S Saldi, Siti Rizny Salsabila, Salsabila Saprianto, Saprianto Sari, Laynita Sari, Yosi Pupita Sarjon Defit Sastriani, Sastriani Sayuti, Ilham Muhammad Sedarmayanti, Sedarmayanti Selimanorita, Shafa’ Septa S, Suherdian Septiano, Renil Setiani, Fibrinika Tuta Setiasih, Nenden Lilis Setioningsih, Endang Dian Setyaningsih, Rila Setyo Trisnadi Shalsabillah, Ade Rahmadilla Shannaz Nadia Yusharyahya Sidiq, Hadi Firmansyah Silalahi, Tina Mora Silvia Sari Simaremare, Triberti Siregar, Esron Mangatas Siswoyo Siswoyo Siti Fatonah Sitohang, Irma Bernadette S. Sofida, Yeni Sofwan Adiputra, Sofwan Sofyan Ardyanto Solichah, Mar'atus Sri, Dewi Suharno Pawirosumarto Suhendra, Danu Sujaya, Indra Sukayasa Sulistiani, Lia Suparno Suparno Surya, Elisabet Katharin Susanti Susanti Susanto, Moh. 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