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THE INFLUENCE OF HUMAN RESOURCE COMPETENCIES AND INTERPERSONAL COMMUNICATION ON SERVICE QUALITY AND ITS IMPLICATIONS FOR PUBLIC SATISFACTION AT THE WEST JAVA MANPOWER AND TRANSMIGRATION OFFICE Nova Karlina; Farida Yuliaty; Sobarna Kartamihardja; Kosasih; Vip Pramarta
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 5 No. 3 (2026): FEBRUARY
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.18939589

Abstract

Public services in the employment sector face increasingly complex challenges along with rising public demands for fast, transparent, and high-quality services. This condition is also evident in West Java Province, which has a large labor force and relatively high unemployment rate, placing the West Java Provincial Manpower and Transmigration Office (Disnakertrans) in a strategic yet highly pressured position. Although the Community Satisfaction Index indicates a very good category, there remains a gap between formal evaluations and the actual public perception of the services received. This study aims to analyze the influence of human resource competence and interpersonal communication on service quality and its implications for public satisfaction. The research employed an associative quantitative method with a cross-sectional design. A sample of 233 respondents was determined using the Slovin formula from a population of 553 service users. Data were collected through questionnaires and analyzed using path analysis with SPSS. The results show that human resource competence and interpersonal communication have a significant effect on service quality, and service quality has a significant effect on public satisfaction. Service quality is proven to mediate the effect of human resource competence and interpersonal communication on public satisfaction
THE INFLUENCE OF HUMAN RESOURCES AND ORGANIZATIONAL CULTURE ON THE QUALITY OF ONE-DOOR INTEGRATED SERVICES AT THE BANDUNG HIGH COURT THROUGH JOB SATISFACTION AS A MEDIATION VARIABLE Budyawan Herijanto; Vip Paramarta; Kosasih; Farida Yuliaty; Y. Ony Djogo; Fitriana
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 5 No. 3 (2026): FEBRUARY
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.18940038

Abstract

This study aims to analyze the mediating role of job satisfaction in the influence of human resources (HR) and organizational culture on the quality of the One-Stop Integrated Service (PTSP) at the Bandung High Court. The background of this study is the persistence of public complaints regarding aspects of service speed and procedures, which indicates the need to strengthen internal organizational factors. This study uses a quantitative approach with an explanatory method. The research sample consisted of 103 employees determined using the Slovin formula from a total population of 137 people. Data were analyzed using path analysis with the help of IBM SPSS version 26. The results showed that HR and organizational culture have a positive and significant effect on job satisfaction and service quality. Job satisfaction was proven to have a significant effect on service quality. However, the Sobel test showed that job satisfaction does not act as a significant mediator in the relationship between HR and organizational culture on service quality. Organizational culture has a more dominant influence than HR. This finding confirms that improving service quality in judicial institutions is more effective if it is focused on directly strengthening HR and organizational culture, in addition to efforts to improve employee job satisfaction.
The Influence of Leadership Style and Incentive Provision on Employee Work Motivation at Peak Everest Mining LDA, Timor-Leste Carvalho Soares, Sebastiao Barreto de; Lestari, Ayu Mey; Kosasih, Kosasih; Yuliaty, Farida
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 3 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i3.8783

Abstract

This study aims to analyze the influence of leadership style and incentivization on employee work motivation at Peak Everest Mining LDA, a mining company operating in Timor Leste. The background of this research is based on the importance of effective leadership roles and fair incentive systems in shaping the performance of motivated human resources, especially in the mining industry which demands high productivity and job security. The research method used is quantitative with a survey approach. Data was collected through a questionnaire that was distributed to 110 respondents out of a total population of 150 employees. The data analysis technique used was multiple linear regression, with classical assumption tests that included normality, multicollinearity, and heteroscedasticity tests. The results of the study show that leadership style and incentivization have a positive and significant effect on work motivation both partially and simultaneously. Leadership style has a regression coefficient of 0.998 with a significance value of 0.0000, while incentives have a regression coefficient of 2.056 with a significance of 0.0000. The F test showed that the two variables together had a significant effect on work motivation with an F-value of 733.863 and a p-value of 0.0000. A determination coefficient (R²) of 0.932 indicates that 93.2% variation in work motivation can be explained by leadership style and incentivization. This study provides the implication that improving the quality of leadership and providing effective incentives are indispensable in building optimal work motivation in the Timor Leste mining work environment.
THE EFFECT OF SERVICE COMPENSATION, MOTIVATION, AND DISCIPLINE ON WORK PRODUCTIVITY AND ITS IMPLICATIONS ON SERVICE QUALITY (Study at Malingping Regional Hospital, Banten Province) Yusup Erisyadi; Farida Yuliaty; Kosasih; Assoc. Prof. Dr. Dr. H. Sumeidi Kadarisman, S.E., M.M; Prof. Dr. VIP Paramarta; Drs., M.M5, Fittiana
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 3 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

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Abstract

Improving the quality of hospital services is greatly influenced by employee productivity. Human resource management factors such as compensation for services, work motivation, and work discipline are crucial elements that can influence productivity and the quality of healthcare services provided to the public. This study aims to analyze the influence of service compensation, motivation, and discipline on work productivity and their implications for service quality at Malingping Regional General Hospital, Banten Province. The study used a quantitative approach with a survey method. Data were collected through questionnaires distributed to 193 hospital employee respondents. Data analysis was performed using path analysis with the help of SPSS version 26. The results of the study indicate that motivation and discipline have a positive and significant effect on employee work productivity, while service compensation does not have a significant partial effect on work productivity. Simultaneously, compensation, motivation, and discipline have a significant effect on work productivity. Furthermore, work productivity has a significant effect on service quality. The coefficient of determination indicates that the variables of compensation, motivation, discipline, and productivity are able to explain 94.1% of the variation in service quality. The results of this study indicate the importance of strengthening employee work motivation and discipline policies to improve the quality of hospital services.
THE INFLUENCE OF HEALTH WORKER PRODUCTIVITY ON IMPROVING HEALTH SERVICES AT SETIABUDI PUBLIC HEALTH CENTER, SOUTH JAKARTA Raden Partinah; Teguh Nurhadi Suharsono; Raden Ricky Agusiady T S; Ayu Laili Rahmiyati; Didin Saepudin; Farida Yuliaty
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 3 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the influence of health worker productivity on improving health services at the Setiabudi Community Health Center in South Jakarta. The research method used is descriptive quantitative with a sample of 90 respondents. Primary data were collected through questionnaires and processed using the Method of Successive Interval (MSI) to convert ordinal scale data into interval scales before conducting prerequisite tests and hypothesis testing. Data analysis used multiple linear regression. The results of the F test showed that the variables of motivation, income level, work environment, opportunity for achievement, management, and nutritional status simultaneously had a significant effect on health services (F count 12.053; Sig < 0.001) with a contribution (R^2) of 46.6%. Partially, the management variable was the most dominant factor influencing service improvement (t count 5.608; Sig < 0.001). The implications of this study emphasize the importance of strengthening the managerial system and work motivation to optimize the quality of public health services
THE EFFECT OF JOB STRAIN AND DEFENSE MECHANISMS ON BURNOUT OF HEALTH WORKERS WITH RESILIENCE AS AN INTERVENING VARIABLE (Study at Dr. Nur's Clinic, Cimahi City) Feni Oktafiani; Sri Rochani Mulyani; Raden Ricky Agusiady T.S.; Ayu Laili Rahmiyati; Vip Paramarta; Farida Yuliaty
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 3 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

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Abstract

Burnout is a psychological problem frequently experienced by healthcare workers due to high work demands, emotional stress, and patient care responsibilities. This study aims to analyze the influence of job strain and defense mechanisms on healthcare worker burnout, with resilience as an intervening variable at Dr. Nur Clinic in Cimahi City. This study used a quantitative approach with a survey method of healthcare workers working at Dr. Nur Clinic. The data analysis technique used Structural Equation Modeling (SEM) based on Partial Least Square (PLS) to test the relationship between the research variables. The results showed that job strain significantly influenced resilience, while defense mechanisms also had a significant influence on resilience. Resilience was shown to have a significant influence on healthcare worker burnout. Job strain did not directly influence burnout, while defense mechanisms had a significant effect on burnout. In addition, resilience was shown to mediate the relationship between job strain and defense mechanisms on burnout. The findings of this study indicate that burnout in healthcare workers is not only influenced by work pressure, but also by the individual's psychological ability to deal with work stress. Therefore, strengthening resilience and developing adaptive coping strategies are important to reduce the risk of burnout in healthcare workers.
IMPLEMENTATION OF MARKETING MIX STRATEGY IN ATTRACTING PATIENTS' INTEREST IN TREATMENT AT MAYJEN HM RYACUDU REGIONAL HOSPITAL, BUMI CITY, NORTH LAMPUNG REGENCY Finny Redjeki; Etty Sofia Mariati Asnar; Yuana Cita Adhyaksa Putri; Vip Paramarta; Ayu Laili Rahmiyati; Farida Yuliaty
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 3 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

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Abstract

The decline in outpatient visits is a major challenge for regional hospitals amidst increasing competition in healthcare services. This study aims to analyze the implementation of the 7P marketing mix (Product, Price, Place, Promotion, People, Process, and Physical Evidence) in increasing outpatient visits at Mayjen HM Ryacudu Regional General Hospital in Kotabumi, Lampung. The study used a qualitative approach with a case study method. Data were collected through in-depth interviews with management, medical personnel, and patients, which were then validated through source triangulation, field observation, and documentation. Then, they were analyzed using data reduction, data presentation, and conclusion drawing techniques. The results show that price and place elements are the hospital's main strengths due to affordable rates and strategic location. However, limited pricing flexibility due to government regulations limits the function of price as a differentiation tool. People and process elements play a significant role in shaping patient perceptions of service quality, while promotion has not been optimally utilized. A SWOT analysis places the hospital in a position that requires aggressive market penetration through service digitalization and physical facility modernization to restore public trust and increase visits by BPJS and general patients. This study emphasizes the importance of integrating all elements of the 7P marketing mix synergistically to increase patient interest in visiting regional hospitals.
Analisis Manajemen Pengetahuan dan Inovasi Layanan terhadap Efektifitas di Klinik Azizah Medika Bandar Lampung Fattima, Eliza Techa; Paramarta, Vip; Nugroho, Taufan; Yuliaty, Farida; Kosasih, Kosasih
Jurnal Simki Economic Vol 9 No 2 (2026): Volume 9 Nomor 2 Tahun 2026
Publisher : Universitas Nusantara PGRI Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29407/jse.v9i2.1568

Abstract

Efektivitas pelayanan kesehatan di klinik sangat dipengaruhi oleh kemampuan organisasi dalam mengelola pengetahuan dan menerapkan inovasi layanan. Klinik yang mampu mengoptimalkan manajemen pengetahuan dan inovasi layanan cenderung memberikan pelayanan yang lebih efisien, konsisten, dan berkualitas. Penelitian ini bertujuan untuk mengetahui penerapan manajemen pengetahuan, inovasi layanan, serta efektivitas pelayanan, sekaligus menganalisis pengaruh manajemen pengetahuan dan inovasi layanan terhadap efektivitas pelayanan di Klinik Azizah Medika Bandar Lampung. Penelitian menggunakan pendekatan kuantitatif dengan desain survei. Populasi penelitian adalah seluruh tenaga kesehatan di Klinik Azizah Medika sebanyak 40 orang dengan teknik total sampel jenuh. Data dikumpulkan menggunakan kuesioner tertutup dan dianalisis melalui statistik deskriptif, korelasi Pearson, serta regresi linier berganda dengan uji t, uji F, dan koefisien determinasi. Hasil penelitian menunjukkan bahwa penerapan manajemen pengetahuan berada pada kategori baik, dan sebagian besar responden menilai efektivitas pelayanan tergolong efektif. Analisis regresi menunjukkan bahwa manajemen pengetahuan dan inovasi layanan berpengaruh positif dan signifikan terhadap efektivitas pelayanan. Secara simultan, kedua variabel berpengaruh signifikan dengan kontribusi sebesar 78,9%. Penguatan manajemen pengetahuan dan pengembangan inovasi layanan menjadi strategi penting dalam meningkatkan kualitas dan efektivitas pelayanan kesehatan.
Analisis Kualitas Pelayanan Antenatal Care dengan Kepuasan Ibu Hamil di Puskesmas Pematang Kandis Kabupaten Merangin Ulina, Marta; Djago, Y. Ony; Rulia, Rulia; Nugroho, Taufan; Yuliaty, Farida
Jurnal Akademika Baiturrahim Jambi Vol. 15 No. 1 (2026): Maret
Publisher : Universitas Baiturrahim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36565/jab.v15i1.1005

Abstract

Antenatal care (ANC) services play an important role in maintaining maternal and fetal health. However, the quality of services in primary healthcare facilities is still not optimal, and dissatisfaction among pregnant women has been identified, particularly in aspects of communication, empathy, and waiting time. Data from the Kementerian Kesehatan Republik Indonesia indicate that ANC visit coverage has not yet reached the expected targets over the past three years (Ministry of Health, 2022–2024). A preliminary study conducted at Puskesmas Pematang Kandis, Merangin Regency, also revealed complaints from pregnant women regarding inadequate information and limited attention from healthcare providers.This study aims to analyze the relationship between the quality of antenatal care services and the satisfaction of pregnant women at Puskesmas Pematang Kandis, Merangin Regency, in 2024. This study employed a quantitative analytical design with a cross-sectional approach. The population consisted of 328 pregnant women, with a sample of 77 respondents selected using purposive sampling, based on inclusion criteria of pregnant women who attended ANC visits and were willing to participate. Data were analyzed using univariate and bivariate analysis (Chi-Square test). The results showed a significant relationship between service quality dimensions, including tangibles (p=0.016), responsiveness (p=0.001), reliability (p=0.031), empathy (p=0.005), and assurance (p=0.003), and the satisfaction of pregnant women. In conclusion, the quality of antenatal care services is significantly associated with the satisfaction of pregnant women. It is recommended that Puskesmas Pematang Kandis improve service quality through effective communication training, enhancement of healthcare providers’ empathy, and improvement of service systems to reduce waiting time
Pengaruh Kualitas Pelayanan dan Rekam Medis Elektronik terhadap Kepuasan Pasien Rawat Jalan Bina Lauringga Andora; Kosasih, Kosasih; Syahidin, Rukhiyat; Yuliaty, Farida; Paramarta, Vip; Nugroho, Taufan
Jurnal Ners Vol. 10 No. 2 (2026)
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v10i2.56207

Abstract

Penelitian ini bertujuan menganalisis pengaruh kualitas pelayanan dan penggunaan Rekam Medis Elektronik (RME) terhadap kepuasan pasien di Instalasi Rawat Jalan Rumah Sakit Mitra Husada Kuningan Jawa Barat. Latar belakang penelitian didasarkan pada pentingnya peningkatan mutu pelayanan dan transformasi digital dalam sistem pelayanan kesehatan untuk meningkatkan pengalaman pasien. Penelitian menggunakan pendekatan kuantitatif dengan desain deskriptif verifikatif. Sampel berjumlah 106 pasien yang dipilih menggunakan teknik consecutive sampling. Data dikumpulkan melalui kuesioner skala Likert dan dianalisis menggunakan regresi linear berganda. Hasil penelitian menunjukkan bahwa kualitas pelayanan dan penggunaan RME berpengaruh positif dan signifikan terhadap kepuasan pasien (p < 0,001). Secara simultan, kedua variabel memberikan kontribusi sebesar 54% terhadap variasi kepuasan pasien. Penggunaan RME menunjukkan kontribusi pengaruh yang lebih dominan dibandingkan kualitas pelayanan. Temuan ini menegaskan bahwa integrasi kualitas pelayanan dan sistem informasi kesehatan efektif menjadi faktor strategis peningkatan kepuasan pasien.
Co-Authors A Halim Aas Kurniasih Abdul Gani Sidqi Adang Haryaman Afira Febriani Surya Wijaya Ahmad Syakur Banafif Ahmad Syakur Banafif Alamsyah, Rifa Azizah Amalia, Nafrah Amelia, Anggi Amin, Hayat Amin, Nadia Arsita Usman Amry, Syamsul Anathasia, Sophiana Enjellin Andityo Wahyu Juniarsyah Andrian, Hendri Anggilia Yuliani Susanti Anggilia Yuliani Susanti Anita Reviana Ardyansyah, Mukhlas Ari Munandar Ari Tri Utami Arnovita, Dyah Kusuma Asidiki, Muhamad Ilham Asnar, Etty Sofia Marianti Asnar, Etty Sofia Mariati Assoc. Prof. Dr. Dr. H. Sumeidi Kadarisman, S.E., M.M Astrid Altaira Chandra Ayu Laili Rahmiati Ayu Laili Rahmiyati Ayu Laili Rahmiyati Ayu Rindwita Indah Peanasari Bambang Sulistyo Beddu, Erniaty Bina Lauringga Andora Budiman, Rocky Fransiskus Budyawan Herijanto Candra Mizwar Carvalho Soares, Sebastiao Barreto de Chendra, Wijaya Johanes Chevi Wirawan Chevie Wirawan Chevy Wirawan Cindy Wulandari Octo Debi Irawan Dermawan, Diki Tri Bagus Devi Anggraini Dewi Kania, Dewi Dewi, Ni Putu Ayu Yusita Diana Pratiwi Didin Saepudin Didin Saepudin Dimas Ageng Prayogo Dimas Rifqi Djago, Y. Ony Djogo, Ony Dongoran, Haddan dr Agung Family, Joko Agung N Dramora Nepy Asmara Drs., M.M5, Fittiana Dwi Kartika Sari Eddi Supriadi Edi Kurnawan Edi Kurnawan Eka Purwanda Eka Purwanda Eka Purwanda Eka Purwanda Eka Purwanda, Eka Eliza Techa Fattima, Eliza Techa Enung Susilawati Erdi Maulana Erlambang, Rio Yoga Erwan Komara Etty Sofia Etty Sofia Etty Sofia Marianti Asnar Etty Sofia Mariati Asnar Etty Sofia Mariati Asnar Faisal Rosady Fajarini Fauzal Mulki, Kiki Feni Oktafiani Ferdiyan, Rendra Fergilius Nardi Wa’os Finny Redjeki Firda Nur Laila Firmansyah, M.Lutfi Firnando, Hendri Fitri Damayanti, Dian Fitri Sya’bandyah Fitri Sya’bandyah Fitriah Agustika Fitriana Fitriana Fitriana Fitriana Fitriana Fitriana Fitriana Fitriana Fitriana Fitriana Fransiska Carmelia Subeno Frida, Nurjamali Desy Mulia Haddan D Haddan Dongoran Haddan Dongoran Hana Betel Kartina Harahap, Linda Rahmadhani Hardy, Sara Mustika Hendajany, Nenny Herdyansyah, Ridwan Hermansyah Hermansyah Hidayat, Mochammad Reza Hikma, Yusnita Ayu Hio, Aro Die I Gusti Nyoman Trianantha Jaya Imas Siti Masitoh Imran, Abdul Waris Indradewa, Rhian Indriani Indriani Islami , Ahkam Haqiqi Isnajati, Louisiani Mansoni Istahara Istahara Ivana Yolanda Iwan Prasetyo Jeanny Kathleen Hartini Jeanny Kathleen Hartini Juniar Rizqi, Rizal Kadarisman, Sumeidi Kalangi, Beauty Saskia Kartamihardja , Sobarna Kartamiharja, Sobarna Kartina, Hana Betel Klarita, Endy Liani Kokasih, Kokasih Kosasih Kosasih Kosasih Kosasih , Kosasih Kosasih Kosasih KOSASIH KOSASIH, KOSASIH Kosasih, K Kristina Boga Kumorowani, Riyan Putri Kurnawan, Edi Lestari P.R, Rachmi Lestari, Ayu Mey Litau, Natasya Anggreine Lopulalan, Jopie Julius Mahqfiroh, Juliatul Maindoka, Regina Tirza Malik, Rahadian Mandu, Jenne Manurung, Muranny Nurshyaliha Mariati Asnar, Etty Sofia Martini Viviana Maryani Thiolisda Simanjuntak Mega Rianita Kartika Megandhi Gusti Wardhana Mogi, Melati Rosaline Michaella Mubarok, Kamal Muhammad Rizki mulyani, sri rochani Murni, Detya Okti Mustoha, Mustoha Mutmainnah Mutmainnah Nasution, Musthofa Lutfi Nesda, Ajeng Setia Nina Risnawaty Nofiyanti, Ayu Lestari Nova Karlina Nugroho, Taufan Nunung Nuryani Nur Zaman Nurita, Dewanti Putri Nurmartiani, Erika Nursoffa, Idris Palittin, Normayanti Pandu Lesmana Paramartha, Vip Prambudi Rukmono Prasetianto, Wisnu Pratama, Yudhistira Anugerah Pratiwi, Ema Vika Prof. Dr. VIP Paramarta Purnama, Engga Puspa Wulandari Putra, Agung Manik Septiana Putri, Anak Agung Istri Inten Sivaratri Putriana Sitompul Qodariyah, Yuli Raden Partinah Raden Ricky Agusiady T S Raden Ricky Agusiady T.S. Rahadian Malik Rahmasari, Herisa Ramadani, Ramadani Rasyid, Renaldi Prasetya Nagar Ricky Agusiady Ridwan Herdyansyah Rifal, Dwiki Indar Rini Hastuti Rudianto, Yanto Rukhiyat Rukhiyat Syahidin Rukhiyat Syahidin Rukhiyat Syahidin Rukhiyat Syahidin Rulia Rulia , Rulia Rulia Rulia Rulia, Rulia Rullia Ruriyansi Saepudin, Didin Santi Sandra Santika, Made Saragih, Erick Gustaf Hamonangan Sari, Dwi Kartika Satria, Alfan Shidayatri, Herwidhiyah Siagian, Farida Chrisfina Sidik, Muhamad Sidqi, Abdul Gani Sikki, Nurhaeni Sikki, Nurhaini Siregar, Sadrak Sisko, Michael Sobarna Sobarna Kartamihardja Sobarna Kartamihardja Sobarna Kartamiharja Sony Tian Dhora Sri Rochani Sri Rochani Mulyani Sugiyarti Sugiyarti, Sugiyarti Suharsono, Teguh Nurhadi Suharsono, Teguh Nurhadi Sumeidi Kadarisman Sumeidi Kadarisman Suryana, Hari Suryana, Nia Susanti, Anggilia Yuliani Sya’bandyah, Fitri Syahidin , Rukhiyat Syahidin, Rukhiyat Syahrial Hidayat Syamsul Bahri Syarah Oktrissyanti Syarifah Asmawati Tatang Sudrajat Taufan Nugroho Taufan Nugroho Taufik Zulfikar Taufik Zulfikar Teguh Nurhadi Suharsono Thungari, Grace Imelda Tia Ariani Salsabila Tia Ariani Salsabila Ulina, Marta Utojo, Widjadjanti Utojo, Widjajanti Utoyo, Widjajanti Verianto Vip Paramarta Vip Paramarta Vip Pramarta Vip Pramarta Vip. Paramarta Wahid, Ayi Wahid, Deden Abdul Wahyu Saputra Wantias, Isni Wibisono, Fallery Setyaprawira Widjajanti Utojo Widya Pratiwi Wienanda, Andreas Klemens Wirawan, Chevi Wirawan, Chevie Y. Ony Djogo Yacobus, Danny Jaya Yayuk Dwi Nenda, Ligar Yessica Febriany Yuana Cita Adhyaksa Putri Yudhan Triyana Yusnita Ayu Hikma Yusup Erisyadi Yuwono, Ismanto Zaenal Aripin Zakaria Kuswara