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The Implementation of HR Competency and medication safety at Belleza Kedaton Hospital 2024 dr Agung Family, Joko Agung N; Kosasih; Yuliaty, Farida
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 10 No. 1 (2025)
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v10i1.587

Abstract

Abstract fenomena medication safety yang di catat dan dilaporkan beberapa institusi pelayanan kesehatan sebagai kejadian medication error menjadi fokus utama meningkatkan pasien safety.Persoalan tersebut menarik penulis untuk menyajikan analisa terkait Gap dan issue dilapangan dalam kajian ilmiah, Tujuan penelitian : Menganalisis Kompetensi sdm kesehatan dan Mengembangkan konsep upaya peningkatan komitment medication safety. Paradigma penelitian menggunakan metode kualitatif,pendekatan yang digunakan dengan studi kasus,bersifat deskriptif eksploratori.Kompetensi sdm medis tercerminkan dalam oprasional pelayanan medis yang berfokus pada pasein safety,gap dan fenomena dilapangan masih banyak dilaporkan variabel kompetensi tidak maksimal berjalan,perihal ini menyebabkan potensi resiko terjadinya medication error,aspek SDM menjadi fokus persoalannya sehingga komitment madication safety terabaikan.Dapat disimpulkan Kompetensi Petugas medis sangat berperan untuk mewujudkan komitment medication safety. Keywords:KompetensiSDM, Medication Safety
Analysis of the Sekincau Community Health Center's Health Service Marketing Strategy to Increase Patient Visits Anggraini, Devi; Paramarta, Vip; Yuliaty, Farida
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 10 No. 1 (2025): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v10i1.593

Abstract

Community health centers, as first-level health facilities, play a crucial role in providing health services to the community. Quality service products, affordable prices, easily accessible locations, appropriate promotions, and the use of technology in services are important factors contributing to increased patient visits. Based on the results of the literature review, it was found that effective marketing strategies can significantly increase patient visits. This study recommends that the Sekincau Community Health Center continue to improve service quality and implement a targeted and sustainable marketing strategy. The Community Health Center management should focus on service product quality, fair pricing, promotions that directly address community needs, and maximize the use of technology to increase patient satisfaction and visits. Thus, the Sekincau Community Health Center is expected to be able to consistently and sustainably increase patient visits.
THE EFFECT OF TUBERCULOSIS PROGRAM QUALITY AND PATIENT KNOWLEDGE ON ATTITUDE AND ITS IMPLICATIONS ON COMPLIANCE BEHAVIOR IN TAKING ANTI-TUBERCULOSIS DRUG (OAT) IN THE WORK AREA OF UPTD KARAWANG COMMUNITY HEALTH CENTER, SUKABUMI REGENCY Yayuk Dwi Nenda, Ligar; Yuliaty, Farida; Laili Rahmiyati, Ayu
JURNAL EKBIS Vol 25 No 2 (2024): JURNAL EKBIS (ANALISIS, PREDIKSI DAN INFORMASI)
Publisher : Universitas Islam Lamongan

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to obtain empirical evidence of employee job satisfaction as a moderator of the effect of online motivation, motivation and leadership on employee performance with employee job satisfaction as a moderator. The dependent variable in this study is employee performance, the independent variables in this study are online training, motivation and leadership, while the moderating variable in this study is employee job satisfaction. The research was conducted on employees of PT. Bank Rakyat Indonesia Sidoarjo Branch Office in 2023. This type of research is quantitative. The data in this study used primary data by distributing questionnaires. The sampling method uses purposive sampling. The data analysis technique used is Moderated Regression Analysis (MRA). The results of this study indicate that there is a significant positive effect on employee job satisfaction which moderates online training, motivation and leadership on employee performance. The results of this study are expected to help the management of PT. Bank Rakyat Indonesia Sidoarjo Branch Office in knowing the effect of increasing the performance and job satisfaction of BRI Sidoarjo branch employees.
Analisis Kepuasan Pasien di RSU Baros terhadap Aplikasi Mobile JKN Wantias, Isni; Yuliaty, Farida
AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Vol. 5 No. 1 (2025): AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis
Publisher : Perhimpunan Sarjana Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37481/jmeb.v5i1.1094

Abstract

This research examines the factors that influence patient satisfaction with the Mobile JKN application at RSU Baros and its impact on perceptions of overall health service quality. Through comprehensive literature analysis, five main factors influencing patient satisfaction were identified: ease of use, security and privacy, quality of information, responsiveness and technical support, and integration with physical health services. The results of the study show that satisfaction with the Mobile JKN application is positively correlated with patient perceptions of the quality of health services at RSU Baros. Key challenges include the digital divide, data security, and systems integration, while opportunities include personalization of services, telemedicine integration, and increased health literacy. This research highlights the importance of a holistic approach in digital health application development, considering not only technical aspects but also user needs and preferences. The implications of this research include recommendations for continuous improvement of the Mobile JKN application, strategies for overcoming implementation challenges, and utilizing technological opportunities to improve the quality of health services in the digital era.
STUDI LITERATUR: Faktor Kualitas Pelayanan terhadap Loyalitas Pasien di Rumah Sakit Indonesia Purnama, Engga; Yuliaty, Farida
AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Vol. 5 No. 1 (2025): AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis
Publisher : Perhimpunan Sarjana Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37481/jmeb.v5i1.1112

Abstract

This study aims to examine the service quality factors that influence patient loyalty in Indonesian hospitals. Service quality is a crucial aspect in maintaining and enhancing patient trust and loyalty. This literature review identifies five key dimensions of service quality: reliability, responsiveness, assurance, empathy, and tangibles. Each dimension plays a significant role in shaping patient loyalty, through consistent service delivery, quick responses, medical staff competence, personal attention, and the quality of physical facilities. Several studies indicate that patient satisfaction also acts as a mediator between service quality and loyalty, good service increases satisfaction, ultimately affecting patient loyalty. Amid the intense competition in healthcare services in Indonesia, optimal service quality is a key factor in patient retention. Therefore, hospital management must focus on each service quality dimension to create a satisfying patient experience. The findings of this review are expected to guide hospitals in developing effective strategies for improving service quality to retain and increase patient loyalty.
The Effect of Work Motivation on Employee Performance at Bukit Raya Sekawan Mining Company Pratama, Yudhistira Anugerah; Yuliaty, Farida; Kosasih, Kosasih; Kadarisman, Sumeidi; Paramarta, Vip
Adpebi International Journal of Multidisciplinary Sciences Vol. 4 No. 1 (2025)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/aijms.v4i1.977

Abstract

The aim of this study is to examine the relationship between job motivation and employee performance at Bukit Raya Sekawan Mining Company. A quantitative associative technique was used in this study. This study's population consists of all 45 employees of Bukit Raya Sekawan Mining Company. Then, as tools and procedures for collecting data, observation, interviews, literature reviews, documentation studies, observation guidelines, and questionnaires are used. The results demonstrated that job motivation has a favorable and significant influence on staff performance at Bukit Raya Sekawan Mining Company. Therefore, Bukit Raya Sekawan Mining Company has to monitor and evaluate staff performance in order to ensure that corporate goals are met to the fullest and employee welfare is ensured. To guarantee a fair allocation of jobs, encourage collaboration among staff members, and provide opportunities for professional growth, Bukit Raya Sekawan Mining Company needs to collect accurate data. This is how it is expected that in the future, Bukit Raya Sekawan Mining Company and its employees would collaborate to fulfill their rights, obligations, and aspirations as one single unit.
PENYULUHAN DAN PELAKSANAAN STRATEGI PENGELOLAAN BANK SAMPAH KEPADA WARGA MASYARAKAT KECAMATAN CILEUNYI KABUPATEN BANDUNG PROVINSI JAWA BARAT Vip Paramarta; Fitriana, Fitriana; Kosasih, Kosasih; Farida Yuliaty; Nunung Nuryani; Zakaria Kuswara; Imas Siti Masitoh; Dimas Ageng Prayogo
J-ABDI: Jurnal Pengabdian kepada Masyarakat Vol. 2 No. 9: February 2023
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/jabdi.v2i9.9360

Abstract

Pengelolaan sampah menjadi tantangan besar bagi masyarakat, khususnya di wilayah perkotaan dan sekitarnya. Program bank sampah hadir sebagai solusi inovatif dalam pengurangan dan pemanfaatan sampah rumah tangga secara berkelanjutan. Artikel ini bertujuan untuk mendeskripsikan kegiatan penyuluhan dan pelaksanaan strategi pengelolaan bank sampah yang dilakukan kepada warga masyarakat di Kecamatan Cileunyi, Kabupaten Bandung, Provinsi Jawa Barat. Kegiatan ini melibatkan pendekatan partisipatif melalui edukasi, pelatihan teknis, dan pendampingan dalam pembentukan serta pengelolaan bank sampah. Hasil kegiatan menunjukkan peningkatan pemahaman masyarakat terhadap pentingnya pengelolaan sampah berbasis komunitas, sekaligus peningkatan partisipasi aktif dalam memilah dan mendaur ulang sampah. Bank sampah tidak hanya berkontribusi terhadap kebersihan lingkungan, tetapi juga memberikan nilai ekonomi melalui pengelolaan sampah bernilai jual. Artikel ini merekomendasikan perluasan kegiatan serupa di wilayah lain serta dukungan berkelanjutan dari pihak terkait untuk keberhasilan program
Analisis Kepuasan Masyarakat terhadap Pelayanan Rumah Sakit Umum Daerah R.A. Basoeni, Kabupaten Mojokerto Berdasarkan Ulasan di Google Maps Review Mahqfiroh, Juliatul; Yuliaty, Farida
Jurnal Manajemen Informasi dan Administrasi Kesehatan Vol. 7 No. 2 (2024): JMIAK
Publisher : Program Studi D3 Rekam Medis dan Informasi Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32585/jmiak.v7i2.5805

Abstract

Online review becomes more and more crucial in this rapidly evolving era. It is also play a significant role in influencing the decision making in healthcare service field. These online reviews provides a novel insight in how people are able to access, assess, and finally choose which healthcare facility to prefer to use. This study aims to analyze the online reviews and ratings made by the consumers available in Google Maps Review of Rumah Sakit Umum Daerah (RSUD) R.A. Basoeni Kabupaten Mojokerto, East Java. This study focuses in assessing the ratings and frequent keywords in the reviews which were made between 2019 and 2024. Rating 1 and 2 represent the negative reviews, 3 represent neutral, and 4 and 5 represent positive reviews. Negative reviews assessment showed the main user’s complaints include queue management, staff attitude, and the inadequate cleanliness of the facilities in RSUD RA. Basoeni. Positive reviews assessment highlighted the fast, friendly and professional services. This study emphasizes the need for hospital management to respond to reviewer complaints by improving the quality of facilities and providing training for staff as a means of increasing user satisfaction.
Female Lecturers' Psychological Well-being and Performance are Impacted by Work-family Conflict and Self-efficacy Yuliaty, Farida
MIX: JURNAL ILMIAH MANAJEMEN Vol 14, No 3 (2024): MIX: Jurnal Ilmiah Manajemen
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jurnal_mix.2024.v14i3.014

Abstract

Objectives: This study aims to examine the influence of work-family conflict (WFC) and self-efficacy on the psychological well-being and performance of female lecturers in Bandung. It also explores the mediating role of psychological well-being in these relationships to provide a comprehensive understanding of how these factors interact to affect the productivity of female lecturers.Methodology: This quantitative study used a survey and Structural Equation Modeling (SEM) via SmartPLS 4 to examine relationships between WFC, self-efficacy, psychological well-being, and performance. WFC and self-efficacy were the exogenous variables, psychological well-being was the mediator, and performance was the endogenous variable. A sample of 140 married female lecturers from West Java and Banten with at least three years of experience was selected using purposive and accidental sampling.Findings: Work-family conflict (WFC) negatively affects both psychological well-being and performance, while self-efficacy positively influences both. Psychological well-being significantly enhances performance and partially mediates the effects of WFC and self-efficacy on performance, with mediation effects of 32.27% and 26.67%, respectively.Conclusion: This research highlights the importance of addressing work-family conflict and fostering self-efficacy to enhance psychological well-being and performance among female lecturers. Institutions can improve lecturer performance by supporting mental health initiatives and helping lecturers manage WFC. Additionally, increasing self-efficacy through confidence-building programs can contribute significantly to both psychological well-being and productivity. This study fills gaps in previous research by offering a nuanced understanding of the mediating role of psychological well-being in the academic context, particularly for female lecturers balancing work and family responsibilities
Analisis Dimensi Efektivitas Program Polri Belajar Terhadap Kinerja Anggota Polri di Polres Sukaharjo Yuwono, Ismanto; Kosasih; Yuliaty, Farida
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 11 No. 1 (2025): Februari 2025
Publisher : Sekretariat Pusat Lembaga Komunitas Informasi Teknologi Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jemsi.v11i1.3574

Abstract

This study investigates the impact of the "POLRI Belajar" program on enhancing the performance of police officers at the Sukoharjo Police Resort. The program aims to improve the knowledge, skills, and work attitudes of officers in addressing the increasingly complex challenges and demands of society. This research employs a quantitative method, with data collected through a survey distributed to 83 program participants. The data is analyzed using multiple linear regression. The analysis results indicate that the three independent variables knowledge, skills, and attitude have a significant impact on performance. Specifically, the knowledge variable (X1) shows a significant influence with a coefficient of 0.630 and a significance value of 0.000. In contrast, the skills variable (X2) also has a significant effect, with a regression coefficient of -0.165 and a significance value of 0.013. Additionally, the attitude variable (X3) demonstrates a significant influence with a regression coefficient of 0.282 and a significance value of 0.000. The study concludes that the "POLRI Belajar" program considerably improves police personnel performance, notably by reinforcing knowledge, abilities, and work attitudes. This conclusion emphasizes the need of continual training inside police organizations and suggests the creation and improvement of such programs in the future. Furthermore, this study opens the door to future in-depth investigations into other elements that may impact police performance.
Co-Authors A Halim Aas Kurniasih Abdul Gani Sidqi Adang Haryaman Ade Armada Sutedja Afira Febriani Surya Wijaya Agustina, Heny Ahadi, Rosari Zakia Ahmad Syakur Banafif Ahmad Syakur Banafif Alamsyah, Rifa Azizah Amalia, Nafrah Amelia, Anggi Amin, Hayat Amin, Nadia Arsita Usman Amry, Syamsul Anathasia, Sophiana Enjellin Andityo Wahyu Juniarsyah Andrian, Hendri Anggilia Yuliani Susanti Anggilia Yuliani Susanti Anita Reviana Ardyansyah, Mukhlas Ari Munandar Ari Tri Utami Arimas, Ni Wayan Eka Arnovita, Dyah Kusuma Aryani Kusuma Mukti Asidiki, Muhamad Ilham Asnar, Etty Sofia Marianti Asnar, Etty Sofia Mariati Assoc. Prof. Dr. Dr. H. Sumeidi Kadarisman, S.E., M.M Astrid Altaira Chandra Ayu Laili Rahmiati Ayu Laili Rahmiyati Ayu Laili Rahmiyati Ayu Rindwita Indah Peanasari Bambang Sulistyo Beddu, Erniaty Bina Lauringga Andora Budiman, Rocky Fransiskus Budyawan Herijanto Candra Mizwar Carvalho Soares, Sebastiao Barreto de Chendra, Wijaya Johanes Chevi Wirawan Chevie Wirawan Chevy Wirawan Cindy Wulandari Octo Debi Irawan Dermawan, Diki Tri Bagus Devi Anggraini Dewi Kania, Dewi Dewi, Ni Putu Ayu Yusita Diana Pratiwi Didin Saepudin Didin Saepudin Dimas Ageng Prayogo Dimas Rifqi Djago, Y. Ony Djogo, Ony Dongoran, Haddan dr Agung Family, Joko Agung N Dramora Nepy Asmara Drs., M.M5, Fittiana Dwi Kartika Sari Eddi Supriadi Edi Kurnawan Edi Kurnawan Eka Purwanda Eka Purwanda Eka Purwanda Eka Purwanda Eka Purwanda, Eka Eliza Techa Fattima, Eliza Techa Elvrina, Novi Enung Susilawati Erdi Maulana Erlambang, Rio Yoga Erwan Komara Etty Sofia Etty Sofia Etty Sofia Marianti Asnar Etty Sofia Mariati Asnar Etty Sofia Mariati Asnar Etty Sofia Mariati Asnar Faisal Rosady Fajarini Fauzal Mulki, Kiki Febrialita Twiceandaru Feni Oktafiani Ferdiyan, Rendra Fergilius Nardi Wa’os Finny Redjeki Firda Nur Laila Firmansyah, M.Lutfi Firnando, Hendri Fitri Sya’bandyah Fitri Sya’bandyah Fitriah Agustika Fitriana Fitriana Fitriana Fitriana Fitriana Fitriana Fitriana Fitriana Fitriana Fitriana Fransiska Carmelia Subeno Haddan D Haddan Dongoran Haddan Dongoran Hana Betel Kartina Harahap, Linda Rahmadhani Hardy, Sara Mustika Hendajany, Nenny Herdyansyah, Ridwan Hermansyah Hermansyah Hidayat, Mochammad Reza Hikma, Yusnita Ayu Hio, Aro Die I Gusti Nyoman Trianantha Jaya Imas Siti Masitoh Imran, Abdul Waris Indradewa, Rhian Indriani Indriani Islami , Ahkam Haqiqi Isnajati, Louisiani Mansoni Istahara Istahara Ivana Yolanda Iwan Prasetyo Jeanny Kathleen Hartini Jeanny Kathleen Hartini Juniar Rizqi, Rizal Kadarisman, Sumeidi Kalangi, Beauty Saskia Kartamihardja , Sobarna Kartamiharja, Sobarna Kartina, Hana Betel Klarita, Endy Liani Kokasih, Kokasih Kosasih Kosasih Kosasih Kosasih , Kosasih Kosasih Kosasih Kosasih Kosasih KOSASIH KOSASIH, KOSASIH Kosasih, K Kristina Boga Kumorowani, Riyan Putri Kurnawan, Edi Lestari P.R, Rachmi Lestari, Ayu Mey Litau, Natasya Anggreine Lopulalan, Jopie Julius M Khoerudin Mahqfiroh, Juliatul Maindoka, Regina Tirza Malik, Rahadian Mandu, Jenne Manurung, Muranny Nurshyaliha Mariati Asnar, Etty Sofia Martini Viviana Maryani Thiolisda Simanjuntak Mega Rianita Kartika Megandhi Gusti Wardhana Milyantono, Riyan Charlie Mogi, Melati Rosaline Michaella Mubarok, Kamal Muhammad Firman Annur Muhammad Rizki mulyani, sri rochani Murni, Detya Okti Mustoha, Mustoha Mutmainnah Mutmainnah Nasution, Musthofa Lutfi Nesda, Ajeng Setia Nina Risnawaty Nova Karlina Nugroho, Taufan Nunung Nuryani Nur Zaman Nurita, Dewanti Putri Nurjamali Desy Mulia Frida Nurmartiani, Erika Nursoffa, Idris Palittin, Normayanti Pandu Lesmana Paramartha, Vip Prambudi Rukmono Prasetianto, Wisnu Pratama, Ivanda Rian Pratama, Yudhistira Anugerah Pratiwi, Ema Vika Pratiwi, Teggy Diana Prof. Dr. VIP Paramarta Purnama, Engga Puspa Wulandari Putra, Agung Manik Septiana Putri, Anak Agung Istri Inten Sivaratri Putri, Eva Linandra Maria Putriana Sitompul Qodariyah, Yuli Raden Partinah Raden Ricky Agusiady T S Raden Ricky Agusiady T.S. Rahadian Malik Rahayu, Eneng Ani Rahmasari, Herisa Ramadani, Ramadani Rasyid, Renaldi Prasetya Nagar Ratnajaya, Aep Ricky Agusiady Ridwan Herdyansyah Rifal, Dwiki Indar Rini Hastuti Risal Wintoko Rita Sulastini Rubiyanti, Desy Rudianto, Yanto Rukhiyat Rukhiyat Syahidin Rukhiyat Syahidin Rukhiyat Syahidin Rukhiyat Syahidin Rulia Rulia , Rulia Rulia Rulia Rulia, Rulia Rullia Ruriyansi Saepudin, Didin Santi Sandra Santika, Made Saragih, Erick Gustaf Hamonangan Sari, Dwi Kartika Satria, Alfan Sebastião Amaral Shidayatri, Herwidhiyah Siagian, Farida Chrisfina Sidik, Muhamad Sidqi, Abdul Gani Sikki, Nurhaeni Sikki, Nurhaini Siregar, Sadrak Sisko, Michael Sitti Nurhastiawati Sobarna Sobarna Kartamihardja Sobarna Kartamihardja Sobarna Kartamiharja Sony Tian Dhora Sri Rochani Sri Rochani Mulyani Sugiyarti Sugiyarti, Sugiyarti Suharsono, Teguh Nurhadi Suharsono, Teguh Nurhadi Sumeidi Kadarisman Sumeidi Kadarisman Suryana, Hari Suryana, Nia Susanti, Anggilia Yuliani Sya’bandyah, Fitri Syahidin , Rukhiyat Syahidin, Rukhiyat Syahrial Hidayat Syamsul Bahri Syamsul Bahri Syarah Oktrissyanti Syarifah Asmawati Tatang Sudrajat Taufan Nugroho Taufan Nugroho Taufan Nugroho Taufik Zulfikar Taufik Zulfikar Teguh Nurhadi Suharsono Theodora Dona Mila Thungari, Grace Imelda Tia Ariani Salsabila Tia Ariani Salsabila Tri Utami, Ari Ulina, Marta Utojo, Widjadjanti Utojo, Widjajanti Utoyo, Widjajanti Verianto Vip Paramarta Vip Paramarta Vip Paramarta, Sobarna Kartamihardja Vip Pramarta Vip Pramarta Vip. Paramarta Wahid, Deden Abdul Wahyu Saputra Wantias, Isni Wibisono, Fallery Setyaprawira Widjajanti Utojo Widya Pratiwi Wienanda, Andreas Klemens Wirawan, Chevi Wirawan, Chevie Y. Ony Djogo Yacobus, Danny Jaya Yayuk Dwi Nenda, Ligar Yessica Febriany Yuana Cita Adhyaksa Putri Yudhan Triyana Yusnita Ayu Hikma Yusup Erisyadi Yuwono, Ismanto Yuyun Yuniarsih Zaenal Aripin Zakaria Kuswara