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Primadi Candra Susanto

Institut Transportasi Dan Logistik Trisakti, Indonesia

Author-ID : 3394036

Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Nursing Public Health Social Sciences Transportation Other

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Sosialisasi Penyebab Keterlambatan dan Kendala dalam Proses Pengiriman Barang pada PT. XYZ Cargo Indonesia: Upaya Peningkatan Efisiensi Layanan Logistik Situmorang, Ben Ony Hottua; Susanto, Primadi Candra; Olfebric, Olfebric; Baskoro, Dian Anom; Simarmata, Juliater
Jurnal Abdimas Transportasi & Logistik Vol. 4 No. 1 (2024): April
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.atl.v4i1.2400

This community service activity was conducted as part of an academic initiative to support improvements in logistics service efficiency at PT. XYZ Cargo Indonesia. The background of this activity stems from recurring issues of delivery delays and operational obstacles that negatively impact customer satisfaction and supply chain performance. The purpose of the activity was to raise awareness and enhance the competence of logistics staff in identifying the root causes of shipment delays and implementing effective solutions. The program was carried out through an online socialization session using an interactive approach involving presentations, discussions, and case studies based on real operational situations. The results showed that participants gained a clearer understanding of key delay factors such as poor coordination, documentation errors, and infrastructure limitations. Post-activity evaluations indicated a significant improvement in participants’ ability to plan preventive measures and optimize delivery schedules. In conclusion, this activity successfully contributed to developing a more efficient and responsive logistics management culture at PT. XYZ Cargo Indonesia.

Determinasi Motivasi dan Kinerja: Analisis Kepuasan Kerja, Keterikatan Karyawan dan Kepemimpinan Susanto, Primadi Candra; Syailendra, Siera; Suryawan, Ryan Firdiansyah
JURNAL MANAJEMEN DAN BISNIS Vol 1 No 2 (2022): Jurnal Manajemen dan Bisnis (J-MaBis)
Publisher : Lembaga Penelitian dan Pengabidan kepada Masyarakat Universitas Kader Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54816/jmabis.v1i1.565

Artikel ini bertujuan untuk mengkaji dan mensintesa kajian literatur terkait kinerja karyawan, motivasi, kepuasan kerja, keterikatan karyawan, dan kepemimpinan serta melihat hasil penelitian terhadap variabel-variabel yang akan ditinjau dan apakah ada pengaruh antara satu variabel dengan variabel lainnya. Penelitian ini menggunakan literature review dengan mencari referensi yang berhubungan dengan variabel terkait. Penelitian ini memberikan gambaran tentang artikel yang diperoleh dengan mendeskripsikan pengaruh antar variabel. Hasil penelitian menunjukkan bahwa beberapa variabel mempengaruhi bukti paparan dalam matriks. Kajian kinerja karyawan dalam artikel tinjauan pustaka ini secara eksplisit berfokus pada variabel pendukung yang dapat meningkatkan kinerja karyawan yaitu motivasi, kepuasan kerja, keterikatan karyawan dan kepemimpinan

FAKTOR-FAKTOR YANG MEMPENGARUHI PRODUKTIVITAS: ANALISIS MENTORING, COACHING, EFIKASI DIRI DAN KETERLIBATAN KERJA PADA MASKAPAI DI INDONESIA Esti Liana; Primadi Candra Susanto; Devi Marlita; Sri Handayani
Majalah Ilmiah DIAN ILMU Vol 25 No 1 (2025): MAJALAH ILMIAH "DIAN ILMU" OKTOBER 2025
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Pembangunan Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37849/midi.v25i1.461

Studi ini mensintesis bukti tentang faktor-faktor pengembangan sumber daya manusia yang membentuk produktivitas karyawan di maskapai penerbangan Indonesia, di mana produktivitas berlandaskan pada efisiensi biaya, kinerja tepat waktu (OTP), keselamatan, dan kualitas layanan. Dengan menggunakan tinjauan pustaka sistematis, kami menyaring studi dan e-book (2017–2025) dari basis data utama. Inklusi mensyaratkan relevansi dengan mentoring, pembinaan, efikasi diri, keterlibatan kerja, atau produktivitas dalam lingkungan organisasi, terutama di bidang penerbangan. Studi yang memenuhi syarat dideduplikasi dan disintesis melalui analisis komparatif dan tematik.Temuan menunjukkan efek positif yang konsisten dari mentoring dan pembinaan terhadap indikator produktivitas individu—volume output, kualitas kerja, efisiensi waktu, dan penggunaan sumber daya. Efek ini diperkuat secara tidak langsung oleh mekanisme psikologis: efikasi diri mendukung penetapan tujuan, ketekunan, dan pengaturan diri, sementara keterlibatan kerja (semangat, dedikasi, penyerapan) beroperasi sebagai pendorong kinerja proksimal. Bukti khusus untuk maskapai penerbangan Indonesia masih terfragmentasi, dengan sedikit studi yang menguji keempat faktor secara bersamaan. Kami mengusulkan kerangka kerja terpadu yang di dalamnya mentoring dan coaching berfungsi sebagai enabler yang meningkatkan efikasi diri dan keterlibatan, sehingga meningkatkan produktivitas dan KPI operasional (misalnya, OTP, turnaround, jam kerja bebas insiden, keluhan). Secara praktis, kami merekomendasikan mentoring terstruktur dan coaching manajerial—pencocokan mentor-mentee, tujuan SMART, dan umpan balik yang jelas—bersama program-program yang menumbuhkan efikasi diri dan keterlibatan yang dipantau dengan instrumen tervalidasi (misalnya, UWES). Tinjauan ini menawarkan agenda berbasis mekanisme yang menghubungkan pengembangan sumber daya manusia dengan peningkatan produktivitas yang terukur.

Determinant Development of Airport Service Quality at Terminal 2 Soekarno Hatta Muhammad Faisal; Juliater Simarmata; Primadi Candra Susanto
Dinasti International Journal of Management Science Vol. 5 No. 4 (2024): Dinasti International Journal of Management Science (March-April 2024)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijms.v5i4.2470

The article on determinants of the development of airport service quality at terminal 2 Soekarno Hatta is a scientific literature article within the scope of human resource management science. The purpose of this writing is to build a hypothesis regarding the influence between variables which can later be used for further research within the scope of human resource management. The research method used is descriptive qualitative. Data was obtained from previous research that is relevant to this research and sourced from academic online media such as Publish or Perish, Google Scholar, digital reference books and the journal Sinta. The results of this article are: 1) The airport security system influences the development of airport service quality; 2) Airport infrastructure influences the development of airport service quality; and 3) Customer values influence the development of airport service quality.

Paternalistic Leadership in Law Firm: Indicators of Success and Implementation Susanto, Primadi Candra; Parmenas, Naik Henokh; Febrian, Wenny Desty; Sani, Indra; Tannady, Hendy; Suryawan, Ryan Firdiansyah
Journal of Law, Politic and Humanities Vol. 4 No. 1 (2023): (JLPH) Journal of Law, Politic and Humanities (November - December 2023)
Publisher : Dinasti Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jlph.v4i1.313

The research objectives on paternalistic leadership can vary from understanding the concept to practical application in qualitatively different organizational contexts. This study used a qualitative research approach by researchers. Qualitative methods are basically exploratory research techniques used to investigate causes, viewpoints, and opinions to answer research questions. The choice of this qualitative research approach is appropriate. Data collection for this study will be carried out from primary and secondary data sources. Researchers collect primary data to answer research questions through reviews of scientific papers, journals, books, websites, and blogs used in the study. Paternalistic leadership in law offices is that this method has the possibility to improve employee well-being and overall organizational performance. By paying attention to the balance between authority and concern for employees, paternalistic leadership creates a supportive and motivating work environment. Assessment of success such as employee satisfaction, retention, and productivity becomes important in assessing the positive impact of paternalistic leadership. Overall, the study confirms that paternalistic leadership has a significant positive impact in the law office context, and by implementing appropriate strategies, organizations can optimize the benefits of this approach to achieve their goals and improve employee well-being.

Socialization of Safety Factors for Passengers of Traditional Ship Crossing Transport at Muara Angke Port Jakarta Susanto, Primadi Candra; Thamrin, Thamrin; Yasin, Robiha; Ricardianto, Prasadja; Pahala, Yosi; Chairudin, Irwan
Asian Journal of Community Services Vol. 3 No. 2 (2024): February 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ajcs.v3i2.8076

The orderliness of service and operation of facilities and infrastructure is relatively low, and many factors contribute to it, such as the weak awareness of ship owners and companies in implementing an effective and implementable safety system in the field, the seaworthiness of ships that are more oriented towards certification which in fact is not supported by careful inspection, as well as supervision carried out by the government on the implementation (drilling) of shipping safety requirements is inconsistent. The purpose of socialization to passengers who use traditional wooden ships is "Socialization of Safety Factors for Passengers of Traditional Ship Crossing Transport at Muara Angke Port Jakarta" the purpose of socialization is to prevent opportunities for violations in shipping not using Ring Life Buoys, Life Jackets and unethical behavior of ships passengers.

Analysis of Serving Leadership and Training Impacts Employee Engagement and Employee Performance Study Case Freight Forwarder Companies Susanto, Primadi Candra; Sawitri, Ni Nyoman; Ali, Hapzi; Tussoleha Rony, Zahara
Dinasti International Journal of Economics, Finance & Accounting Vol. 5 No. 4 (2024): Dinasti International Journal of Economics, Finance & Accounting (September - O
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v5i4.3118

The purpose of this study is expected to make a significant contribution to the development of freight forwarder companies in Jakarta as well as human resource management literature. This study uses a quantitative approach to examine the relationship between the variables studied, namely service leadership, training, employee performance, and employee engagement in freight forwarder companies in Jakarta. The population in this study is all freight forwarder companies operating in DKI Jakarta, which number 337 companies. From this population, 6 freight forwarder companies were selected that were considered representative and able to represent the characteristics of the population as a whole. Sample selection is carried out by purposive sampling, namely selecting companies that meet certain criteria such as company size, operational volume, and geographical location. Of the 6 companies, a sample of 105 respondents consisting of EMKL (Sea Cargo Expedition) operational staff was taken. The selection of respondents was carried out by stratified Random sampling to ensure that each sub-group in the population was proportionally represented. Servant Leadership has a significant positive influence on the Employee Performance variable, Training has a positive but not significant influence on the employee performance variable, Servant Leadership shows a significant positive influence on the Employee Engagement variable, Training also has a significant and positive influence on Employee Engagement, as well as Employee Engagement has a significant positive influence on Employee Engagement Employee Performance variable. No Effect of Servant Leadership through Employee Engagement on Employee Performance, and No Effect of Training through Employee Engagement on Employee Performance.

Urgensi Gaya Kepemimpinan Dalam Mengelola Institusi Pendidikan Tinggi Susanto, Primadi Candra; Ni Nyoman Sawitri; Hapzi Ali; Zahara Tussoleha Rony
Jurnal Pendidikan dan Kebudayaan Nusantara Vol. 1 No. 2 (2023): Jurnal Pendidikan dan Kebudayaan Nusantara (April-Juni 2023)
Publisher : Dinasti Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jpkn.v1i2.294

Abstrak: Tujuan penelitian ini adalah melihat apakah ada pengaruh antara Kepemimpinan Melayani dengan Pengelolaan Institusi Pendidikan Tinggi, pengaruh antara Kepemimpinan Situasional dengan Pengelolaan Institusi Pendidikan Tinggi, dan pengaruh antara Kepemimpinan Transformasi dengan Pengelolaan Institusi Pendidikan Tinggi. Makalah ini menggunakan metode penelitian kuantitatif dengan responden dari objek beberapa kampus yang ada di Jakarta dengan jumlah populasi 48 responden mahasiswa aktif. Analisis data dalam mencari pengaruh antara variabel independen terhadap variabel dependen dengan menggunakan bantuan software analisis data SPSS dengan hasil intepretasi sesuai dari hasil olahan data kuisioner.

Enhancing employee competitiveness: The role mediation of human resources competencies Sismiati, Sismiati; Sulaiman, Syarifuddin; Usmar, Usmar; Tamrin Lanori; Susanto, Primadi Candra
Annals of Human Resource Management Research Vol. 5 No. 1 (2025): March
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/ahrmr.v5i1.2789

Purpose: Effective methods for digital literacy and financial management are expected to enhance HR competency and employee competitiveness in the job market. Research Methodology: This quantitative study used SEM-PLS with convenience sampling to select 192 BUMD employees in DKI Jakarta. Data were collected via an online Likert-scale questionnaire. Results: This study highlights the role of digital literacy and financial management in HR markets mediated by HR competency. It offers empirical evidence and a framework that integrates these factors to enhance HR competitiveness. Conclusions: This study emphasizes the impact of digital literacy and financial management on HR competencies and organizational competitiveness. This study provides empirical evidence and a framework for enhancing HR capabilities. Limitations: This study was limited by convenience sampling, self-reported data bias, and cross-sectional design. It focuses only on digital literacy and financial management, excluding factors such as leadership and organizational culture. Contribution: This study empirically highlights the role of digital literacy and financial management in enhancing HR competency and competitiveness. It introduces a new framework, offers practical insights, and validates relationships using PLS-SEM.

Sosialisasi Data Bicara, Statistik Menjawab: Dari Hipotesis ke Kesimpulan (Perspektif Metode Penelitian) Primadi Candra Susanto; Lily Yuntina
Masyarakat Berkarya : Jurnal Pengabdian dan Perubahan Sosial Vol. 2 No. 4 (2025): November : Masyarakat Berkarya : Jurnal Pengabdian dan Perubahan Sosial
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/karya.v2i4.2519

This community service program was carried out to strengthen the ability of lecturers, students, and practitioners in understanding the role of data and statistics as the foundation for constructing scientific arguments in quantitative research. The activity originated from the limited understanding of some participants regarding the correct logical flow of research, starting from problem formulation, hypothesis development, data processing, to drawing conclusions based on analytical results. Through case-based training and interactive discussions, participants were introduced to key concepts in research methodology, such as determining variables, sampling techniques, developing measurement instruments, and applying parametric and non-parametric statistics to test hypotheses. The training emphasized that data provide factual descriptions of a phenomenon, while statistics serve as analytical tools that answer research questions objectively. The activity was conducted online with 73 participants from Universitas Pancasakti Bekasi, representing various academic backgrounds. The results indicated an improvement in participants' ability to understand statistical outputs, interpret significance levels of tests, and prepare research conclusions in a logical and structured manner. In addition, the activity contributed to enhancing methodological literacy within the academic community, encouraging a strong research culture, and maximizing the use of statistics in scientific analysis as well as professional practice. Therefore, this program has a positive impact on improving the quality of research in higher education.

Co-Authors Aang Gunawan Aang Gunawan Aang Gunawan, Aang Abdullah Ade Suryobuwono Achmad Achmad Ade Onny Siagian Adelia Dwi Valentin Adi Soeprapto Aep Saefullah Agus Suhendra Agusinta, Lira Ahmad, Zaini Aisyah Rahmawati Akbari Setiawan, Haikal Akhmad Ramli Alfais Amin Darmawan Andri Primadi, Andri Andri Yandi Anggia Rettrisunz Pim Panjaitan Apriyani, Irna Ardiyanto Maksimilianus Gai Ari Sulistyowati Ari Sulistyowati, Ari Arief, Ilham Aswanti Setyawati Aswanti Setyawati Atanka Barus, Gratia Atong Soekirman B, Joe Alend Seniza. Baehaqi Bambang Karsono Bambang Karsono Baskoro, Dian Anom Basri Fahriza Bekti Setiadi Budi Aji Purwoko Budi Hariono Cecep Pahrudin Cecep Pahrudin Cecep Pahrudin, Cecep Chaeruddin, Irwan Chandra Mardhika Saputra Danus Winarko Dedi Setiadi Deny J. Najoan desi kristanti, desi Desty Febrian, Wenny Devi Marlita Devi Marlita, Devi Dewi Susita Diah Afrianti Rahayu Erni Pratiwi Perwitasari Esterlinus Edwin Lermatan Esti Liana Euis Saribanon, Euis Fachrial, Peppy Fajri, Muhammad Iqbal Febrian, Wenny Desty Firdiansyah Suryawan, Ryan Firstianty Wahyuhening Fibriany Fitria Khasanah Ghafar , Abdul Gratia Atanka Barus Gupron Haikal Akbari Setiawan Haniva Mulyani Hapzi Ali Hapzi Ali Hartono Hartono Hartono Hartono Hedi Saepudin, Tubagus Hendrawan, Henky Hendy Tannady Henny Tannady Tan Henokh Parmenas, Naik Hermawan, Mochamad Arif Hillman Mushaddiq Suaidy Ika Mustika Ika Utami Yulihapsari Indra Sani Irwan Chairuddin irwan chairudin, irwan Ismail, Dingot Hamonangan Istianingsih Sastrodiharjo, Istianingsih Iwan Henri Kusnadi Jasman Josua Panatap Soehaditama Juliater Simamarta Juliater Simarmata Juliater Simarmata Kamsariaty, Kamsariaty Khamaludin, Khamaludin Krisnawati, Siti Kusnadi, Iwan Henri Lermatan, Esterlinus Edwin Liana, Esti Lilik Suryaningsih Lily Yuntina Lira Agusinta Lis Lesmini Louise Panggabean, Helena M. Arif Hernawan Magdalena Magdalena Magdalena Magdalena Mahaputra, M. Rizky Mahaputra, Ridho Maharani, Amalina Mery B Silalahi, Tiur Millati, Rida' Mochammad Subagio Mochammad Subagio Muhammad Faisal Muhammad Fikri Muhammad Iqbal Firdaus Muhammad Nurman Ruslani Muhammad Thamrin Muhammad Thamrin Muhammad Thamrin Muhammad Tohir Muhammad Zainuddin Murdiono, Jatmiko Naik Henokh Parmenas Naik Henokh Parmenas Naik Henokh Parmenas Naik Henokh Parmenas Ni Nyoman Sawitri Nita Rosmala Dewi Novi Indah Susanthi, Novi Indah Nunung Ayu Sofiati (Efi) Nuraeni Nuraeni Nuraeni Nuraeni Nuruly, Shaqina Nuryana, Arief Olfebri Olfebri Olfebric, Olfebric Pahala , Yosi Parmenas, Naik Henokh Perwitasari , Erni Pratiwi Perwitasari, Erni Pratiwi Prasadja Ricardianto Prasadja Ricardianto Prasadja Ricardianto, Prasadja Pujiati, Herni Purwoko, Harry Putri Amanda, Anggita Rachmat Pramukty Rahayu, Diah Afrianti Revi Sesario Reza Fauzi Jaya Sakti Reza Fauzi Jaya Sakti Rohana Sitanggang Rony, Zahara Tussoleha Ryan Firdiansyah Suryawan Ryan Firdiansyah Suryawan Ryan Firdiansyah Suryawan Sadipung, Theresia Oktavia Sakti, Reza Fauzi Jaya Salehan, Salehan Sani, Indra Saputra, Farhan Sari, Ade Risna Sarinah Sarinah Sarinah Sihombing Sembiring, Honny Fiva Akira Setyawan, Antonius Ary Setyo Oetomo, Dedy Shaqina Nuruly Siera Syailendra Silalahi, Tiur Mery B Simon Gultom Sismiati Sismiati Sismiati, Sismiati Sitanggang, Rohana Sitanggang, Rohana Siti Annisa Wahdiniawati Siti Annisa Wahdiniawati, Siti Annisa Siti Hafnidar Harun Situmorang, Ben Ony Hottua Soemino Eko Saputro Sri Handayani Sri Mulyono SRI RAHAYU Subagio, Mochammad Subehana Rachman Sucipto, Yuwono D Sugeng Suroso Sugeng Suroso SUGENG SUROSO, SUGENG Sugiyanto - Sugiyanto Sugiyanto Sugiyanto Sugiyanto Suhendra, Agus Sujana, Putria Maury Sulaiman, Syarifuddin Sumardi . Sundari, Pipit Supardi Supardi Supardi Supardi suryawan, ryan firdiansyah Tamrin Lanori Thamrin Thamrin Tohir, Muhammad Tri Mulyani Setyowati Tri Widyastuti Tri Widyastuti Tubagus Hedi Saepudin Ulfah Arini, Dewi Usmar Usmar, Usmar Wastam Wahyu Hidayat Wenny Desty Febrian Wenny Desty Febrian Wenny Desty Febrian Wheny Khristianto Wheny Khristianto Widana, I Dewa Ketut Kerta Widjayanti, Carolina Ety WIjayanthi, Ida Ayu Trisna Yandi, Andri Yasin, Robiha Yayat Suharyat Yohanes Totok Suyoto Yosepha, Sri Yanthy Yosi Pahala Yosi Pahala Yosi Pahala, Yosi Yulianti Keke Yuliantini Yuliantini Yuliantini Yuntina, Lily Zahara Tussoleha Ronny Zahara Tussoleha Rony Zul Asman

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