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Peran Keluarga Dalam Meningkatkan Motivasi Kerja di PT Pertamina EP Sangatta Pratama, Yudhistira Anugerah; Isnajati, Louisiani Mansoni; Yuliaty, Farida; Kosasih, Kosasih
TECHNO-SOCIO EKONOMIKA Vol 18 No 2 (2025): Jurnal Techno-Socio Ekonomika - Oktober
Publisher : LPPM Universitas Sangga Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32897/techno.2025.18.2.2943

Abstract

This study aims to analyze the role of family in increasing the work motivation of Pertamina Exploration and Production of Sangatta's employees which covers four dimensions, namely education, protection, affection, and economy. This study used a quantitative descriptive approach using slovin in determining the number of respondents. The results showed that the role of the family of Pertamina Exploration and Production of Sangatta's employees has been carried out well. This can be seen from the total respondent's answer score is 3,968. However, to optimize the increase in employee motivation, researchers suggest that families apply protection and economic as optimally as possible.
THE INFLUENCE OF MARKETING STRATEGY AND SERVICE INNOVATION ON THE GROWTH OF PRIVATE HOSPITAL PATIENTS Tia Ariani Salsabila; Kosasih; Vip Paramarta; Farida Yuliaty; Fitriana
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 4 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i1.2502

Abstract

Private hospitals need to implement marketing strategies and service innovation to increase the number of patients and maintain a competitive advantage. Marketing strategies increase public awareness, while service innovation improves quality and patient satisfaction. This research aims to analyze the influence of both. The method used is a literature study with secondary data from articles and literature taken from Google Scholar (2020-2024). The results of research conducted by several authors also show that marketing strategies and service innovation have a significant impact in increasing the number of patients visiting the hospital.The research results show that these two factors have a positive effect on the number of patient visits. Effective marketing strategies can attract public interest in health services, while service innovation improves the quality of the patient experience. These two factors interact, helping hospitals strengthen their competitive advantage and drive patient growth. Therefore, hospitals must develop effective marketing and service innovation strategies to maintain growth and competitive advantage.
THE INFLUENCE OF MANAGEMENT INFORMATION SYSTEMS, PROCESS INNOVATION AND OPERATIONAL EFFICIENCY IN HOSPITALS Ivana Yolanda; Kosasih; Vip Paramarta; Farida Yuliaty
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 4 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i1.2512

Abstract

The implementation of Hospital Management Information System (SIMRS) is a solution to improve operational efficiency by integrating various aspects of services, including administration, electronic medical records, and resource management. This study aims to analyze the role of Hospital Management Information System (SIMRS) and process innovation in improving hospital operational efficiency. The method used is a literature review by collecting and analyzing sources from academic databases such as PubMed, ScienceDirect, ResearchGate, and Google Scholar in the range of 2019-2024. This review discusses the implementation of SIMRS, digitalization of health services, and optimization of medical personnel and facility management. The results show that SIMRS implementation improves administrative efficiency and service coordination, while innovations such as electronic medical records, digital queuing systems, and telemedicine contribute to improved access and quality of care. In addition to technology, efficient management of medical personnel and referral systems also had a significant impact on hospital performance. This study provides recommendations for hospital managers in designing optimal strategies for technology implementation to improve health services.
THE INFLUENCE OF TELEMEDICINE SERVICES, PATIENT TRUST, AND SATISFACTION ON INTEREST IN USING DIGITAL HEALTH PLATFORMS Jeanny Kathleen Hartini; Vip Paramarta; Kosasih; Farida Yuliaty
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 4 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i1.2517

Abstract

This study aims to analyze the influence of telemedicine services, patient trust, and satisfaction on interest in using digital health platforms. In the digital age, healthcare platforms such as telemedicine offer easy access to medical services, but the adoption of these platforms is influenced by several factors, including patient trust and satisfaction with services. Patient trust relates to their perception of data security and service quality, while satisfaction is influenced by the user's experience during interaction with the platform. The method used in this study is literature review by collecting data from relevant journals and articles published between 2019 and 2023. Data is obtained through international and national databases such as PubMed, Google Scholar, and Scholar. The results show that all three variables have an interrelated role in influencing patients' interest in using digital health platforms. Effective and accessible telemedicine services provide convenience that encourages patients to switch to digital platforms. Patients' confidence in data security and service quality further increases their convenience in using this platform. Patient satisfaction built from positive experiences while interacting with the platform will encourage them to continue using the service.
INTEGRATED RISK MANAGEMENT IN HOSPITAL MANAGEMENT STRATEGY Edi Kurnawan; Farida Yuliaty; Vip Paramarta; Kosasih
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 4 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i1.2518

Abstract

Risk management is a crucial aspect of hospital management to ensure the safety of patients, staff, and smooth operations. The implementation of integrated risk management helps hospitals identify, assess, and manage risks, both clinical and non-clinical, to minimize injuries, accidents, and financial losses. This article aims to analyze the importance of integrated risk management in hospital management strategies and identify challenges and solutions for its implementation. Based on a literature review and various case studies, it is found that the implementation of international standards such as ISO 31000 has successfully optimized risk management in hospitals, especially in dealing with operational and clinical risks. However, significant challenges are still encountered, such as the lack of professionals trained in risk management and limited supporting technology. Suggested solutions include intensive training for staff, implementation of a technology-based incident reporting system, and integrating risk management with financial processes to prevent budget discrepancies. With these measures, the hospital can increase the effectiveness of risk management, improve patient safety, and maintain optimal continuity of operations.
THE INFLUENCE OF MANAGEMENT INFORMATION SYSTEMS, PROCESS INNOVATION AND OPERATIONAL EFFICIENCY IN HOSPITALS Anggilia Yuliani Susanti; Vip Paramarta; Farida Yuliaty; Kosasih; Fitriana; Sri Rochani
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 4 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i1.2529

Abstract

Hospital administration is facing increasing challenges in ensuring operational efficiency while maintaining the quality of healthcare services. The digital transformation in hospital administration, particularly through the implementation of Hospital Management Information Systems (SIMRS) and process innovations, has become a crucial strategy in improving service efficiency. SIMRS facilitates data integration, automates administrative tasks, and enhances coordination among hospital units, leading to faster and more accurate service delivery. However, its implementation faces obstacles such as limited technological infrastructure, staff readiness, and high implementation costs. Meanwhile, process innovation such as digital queue systems and automated administrative procedures, optimizes resource utilization and reduces patient waiting times. Despite these advantages, challenges like resistance to change and limited funding remain significant barriers. This study, conducted through a literature review, analyzes the relationship between SIMRS, process innovation, and hospital efficiency. The findings highlight the importance of comprehensive strategies, including policy support, staff training, and infrastructure development, to ensure effective digital transformation in hospital administration.
IMPLEMENTATION OF LEAN HOSPITAL AS AN EFFORT TO IMPROVE HEALTH SERVICES IN THE EMERGENCY UNIT OF THE HOSPITAL I Gusti Nyoman Trianantha Jaya; Kosasih; Farida Yuliaty; Vip Paramarta; Fitriana
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 4 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i1.2543

Abstract

Service emergency emergency at home Sick often face​ challenge like overcrowded and false emergencies, which resulted in a decline quality service and improvement time Wait patient. Research This aiming For analyze implementation Lean Hospital as effort improvement efficiency and quality services in the Emergency Unit Emergency (ER). Lean hospital adopt principles subtraction waste includes​​​ time excessive waiting, usage​ source suboptimal power, and administrative processes that are not own mark add. Method study This use source from journal scientific, articles, books scientific, as well as guidelines House sick. Study results show that implementation lean hospital capable reduce time Wait up to 30%, increasing flow work, and optimize utilization source power that has an impact on increasing satisfaction patients and decline risk error medical. In conclusion, Lean Hospital is a approach effective management​ in increase efficiency and quality service health in the ER, as well as capable face challenge operational House the pain is getting worse complex in this modern era.
OPTIMIZATION OF HOSPITAL MANAGEMENT INFORMATION SYSTEM TO SUPPORT MANAGERIAL DECISIONS Ahmad Syakur Banafif; Farida Yuliaty
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 3 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i3.4126

Abstract

The development of information technology has brought fundamental changes to hospital governance. One strategic instrument that plays a crucial role is the Hospital Management Information System, as regulated in Minister of Health Regulation Number 82 of 2013. SIMRS functions not only as an administrative system but also as a decision support system that provides real-time and integrated data to support managerial decision-making. This study uses a literature review method by analyzing various recent research results related to the implementation and optimization of SIMRS in hospitals. The results show that SIMRS can improve administrative efficiency, accelerate patient data access, strengthen inter-departmental coordination, and facilitate data-driven decision-making. However, several obstacles remain, including high implementation costs, user resistance to change, system complexity, limited cross-module integration, and data security risks. Optimizing SIMRS requires a continuous training strategy for all staff, system adjustments to hospital needs, regular software updates, and close collaboration between the information technology team and medical personnel.
TRANSFORMATIONAL LEADERSHIP IN IMPROVING DOCTORS’ PERFORMANCE IN HOSPITALS: A LITERATURE REVIEW Istahara; Farida Yuliaty
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 3 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i3.4127

Abstract

Doctors’ performance is a key factor in determining the quality of hospital services. However, various challenges such as heavy workloads, limited resources, and increasing demands for service quality often reduce the effectiveness of medical staff. In this context, transformational leadership is considered a relevant approach to enhance doctors’ motivation, commitment, and performance. This study aims to analyze the role of transformational leadership in improving doctors’ performance in hospitals through a comprehensive literature review. The research method employed is a literature review by examining various articles, books, and research reports related to transformational leadership and doctors’ performance in hospitals. The analysis was conducted descriptively and critically to identify the relationship between theory and practice in the field, as well as to formulate implementation strategies suitable for the context of Indonesian hospitals. The findings indicate that transformational leadership, through its four main dimensions inspirational motivation, idealized influence, intellectual stimulation, and individualized consideration is able to enhance work motivation, strengthen organizational commitment, and encourage doctors’ innovation in healthcare services. The application of transformational leadership has also been proven relevant in fostering an adaptive, participatory, and quality-oriented organizational culture.
THE ROLE OF DIGITAL-BASED DRUG MANAGEMENT IN IMPROVING THE EFFECTIVENESS AND EFFICIENCY OF THE REPORTING SYSTEM AND ITS IMPLICATIONS FOR DECISION-MAKING IN THE PHARMACY INSTITUTION OF THE GENERAL SERVICES AGENCY OF NABIRE REGENCY GENERAL HOSPITAL Kristina Boga; Teguh Nurhadi Suharsono; Ayu Laili Rahmiati; Rullia; Vip. Paramarta; Farida Yuliaty
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 3 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i3.4184

Abstract

The suboptimal provision of medication services at the Pharmacy Unit of Nabire Regency General Hospital is a problem at the Public Service Agency of Nabire Regency General Hospital. This study aims to analyze the role of digital-based medication management in improving the effectiveness and efficiency of the reporting system and its implications for decision-making at the Pharmacy Unit of Nabire Regency General Hospital. This study used qualitative research methods, including interviews, observation, and documentation. The results of the study indicate that the role of digital-based drug management in improving the effectiveness and efficiency of the reporting system and the implications for decision-making at the Pharmacy Installation of the Public Service Agency of the Nabire Regency General Hospital is still not running well. This is seen in the following: The selection stage is routinely every year to compile drug needs by involving all managers with activities to adjust available drug items but still below the standards of the Indonesian Ministry of Health. The procurement stage by carrying out planning and procurement through the stages of providing available capital/funds with the entire required funds sourced from the Regional Budget and Special Autonomy Funds and the procurement of each drug item as of May 2025 as many as 278 types of drugs. The distribution stage by looking at the match between the drug and the stock card to avoid the condition of drug stock in the empty, insufficient, safe or excess category and to affect the requested drug demand and the level of drug availability for 12 months. The user stage by looking at the number of drug items per prescription sheet that have been listed in the system but there are some drug items that cannot be served and drugs that are correctly labeled have complied with the rules. Suggestions for the need to improve selection so that drug needs are in accordance with the standards of the Indonesian Ministry of Health, adding funds so that all drugs are available, monitoring drug distribution by matching drugs with stock cards and providing drug items for each prescription sheet in full.
Co-Authors A Halim Aas Kurniasih Abdul Gani Sidqi Adang Haryaman Ade Armada Sutedja Afira Febriani Surya Wijaya Agustina, Heny Ahadi, Rosari Zakia Ahmad Syakur Banafif Ahmad Syakur Banafif Alamsyah, Rifa Azizah Amalia, Nafrah Amelia, Anggi Amin, Hayat Amin, Nadia Arsita Usman Amry, Syamsul Anathasia, Sophiana Enjellin Andityo Wahyu Juniarsyah Andrian, Hendri Anggilia Yuliani Susanti Anggilia Yuliani Susanti Anita Reviana Ardyansyah, Mukhlas Ari Munandar Ari Tri Utami Arimas, Ni Wayan Eka Arnovita, Dyah Kusuma Aryani Kusuma Mukti Asidiki, Muhamad Ilham Asnar, Etty Sofia Marianti Asnar, Etty Sofia Mariati Assoc. Prof. Dr. Dr. H. Sumeidi Kadarisman, S.E., M.M Astrid Altaira Chandra Ayu Laili Rahmiati Ayu Laili Rahmiyati Ayu Laili Rahmiyati Ayu Rindwita Indah Peanasari Bambang Sulistyo Beddu, Erniaty Bina Lauringga Andora Budiman, Rocky Fransiskus Budyawan Herijanto Candra Mizwar Carvalho Soares, Sebastiao Barreto de Chendra, Wijaya Johanes Chevi Wirawan Chevie Wirawan Chevy Wirawan Cindy Wulandari Octo Debi Irawan Dermawan, Diki Tri Bagus Devi Anggraini Dewi Kania, Dewi Dewi, Ni Putu Ayu Yusita Diana Pratiwi Didin Saepudin Didin Saepudin Dimas Ageng Prayogo Dimas Rifqi Djago, Y. Ony Djogo, Ony Dongoran, Haddan dr Agung Family, Joko Agung N Dramora Nepy Asmara Drs., M.M5, Fittiana Dwi Kartika Sari Eddi Supriadi Edi Kurnawan Edi Kurnawan Eka Purwanda Eka Purwanda Eka Purwanda Eka Purwanda Eka Purwanda, Eka Eliza Techa Fattima, Eliza Techa Elvrina, Novi Enung Susilawati Erdi Maulana Erlambang, Rio Yoga Erwan Komara Etty Sofia Etty Sofia Etty Sofia Marianti Asnar Etty Sofia Mariati Asnar Etty Sofia Mariati Asnar Etty Sofia Mariati Asnar Faisal Rosady Fajarini Fauzal Mulki, Kiki Febrialita Twiceandaru Feni Oktafiani Ferdiyan, Rendra Fergilius Nardi Wa’os Finny Redjeki Firda Nur Laila Firmansyah, M.Lutfi Firnando, Hendri Fitri Sya’bandyah Fitri Sya’bandyah Fitriah Agustika Fitriana Fitriana Fitriana Fitriana Fitriana Fitriana Fitriana Fitriana Fitriana Fitriana Fransiska Carmelia Subeno Haddan D Haddan Dongoran Haddan Dongoran Hana Betel Kartina Harahap, Linda Rahmadhani Hardy, Sara Mustika Hendajany, Nenny Herdyansyah, Ridwan Hermansyah Hermansyah Hidayat, Mochammad Reza Hikma, Yusnita Ayu Hio, Aro Die I Gusti Nyoman Trianantha Jaya Imas Siti Masitoh Imran, Abdul Waris Indradewa, Rhian Indriani Indriani Islami , Ahkam Haqiqi Isnajati, Louisiani Mansoni Istahara Istahara Ivana Yolanda Iwan Prasetyo Jeanny Kathleen Hartini Jeanny Kathleen Hartini Juniar Rizqi, Rizal Kadarisman, Sumeidi Kalangi, Beauty Saskia Kartamihardja , Sobarna Kartamiharja, Sobarna Kartina, Hana Betel Klarita, Endy Liani Kokasih, Kokasih Kosasih Kosasih Kosasih Kosasih , Kosasih Kosasih Kosasih Kosasih Kosasih KOSASIH KOSASIH, KOSASIH Kosasih, K Kristina Boga Kumorowani, Riyan Putri Kurnawan, Edi Lestari P.R, Rachmi Lestari, Ayu Mey Litau, Natasya Anggreine Lopulalan, Jopie Julius M Khoerudin Mahqfiroh, Juliatul Maindoka, Regina Tirza Malik, Rahadian Mandu, Jenne Manurung, Muranny Nurshyaliha Mariati Asnar, Etty Sofia Martini Viviana Maryani Thiolisda Simanjuntak Mega Rianita Kartika Megandhi Gusti Wardhana Milyantono, Riyan Charlie Mogi, Melati Rosaline Michaella Mubarok, Kamal Muhammad Firman Annur Muhammad Rizki mulyani, sri rochani Murni, Detya Okti Mustoha, Mustoha Mutmainnah Mutmainnah Nasution, Musthofa Lutfi Nesda, Ajeng Setia Nina Risnawaty Nova Karlina Nugroho, Taufan Nunung Nuryani Nur Zaman Nurita, Dewanti Putri Nurjamali Desy Mulia Frida Nurmartiani, Erika Nursoffa, Idris Palittin, Normayanti Pandu Lesmana Paramartha, Vip Prambudi Rukmono Prasetianto, Wisnu Pratama, Ivanda Rian Pratama, Yudhistira Anugerah Pratiwi, Ema Vika Pratiwi, Teggy Diana Prof. Dr. VIP Paramarta Purnama, Engga Puspa Wulandari Putra, Agung Manik Septiana Putri, Anak Agung Istri Inten Sivaratri Putri, Eva Linandra Maria Putriana Sitompul Qodariyah, Yuli Raden Partinah Raden Ricky Agusiady T S Raden Ricky Agusiady T.S. Rahadian Malik Rahayu, Eneng Ani Rahmasari, Herisa Ramadani, Ramadani Rasyid, Renaldi Prasetya Nagar Ratnajaya, Aep Ricky Agusiady Ridwan Herdyansyah Rifal, Dwiki Indar Rini Hastuti Risal Wintoko Rita Sulastini Rubiyanti, Desy Rudianto, Yanto Rukhiyat Rukhiyat Syahidin Rukhiyat Syahidin Rukhiyat Syahidin Rukhiyat Syahidin Rulia Rulia , Rulia Rulia Rulia Rulia, Rulia Rullia Ruriyansi Saepudin, Didin Santi Sandra Santika, Made Saragih, Erick Gustaf Hamonangan Sari, Dwi Kartika Satria, Alfan Sebastião Amaral Shidayatri, Herwidhiyah Siagian, Farida Chrisfina Sidik, Muhamad Sidqi, Abdul Gani Sikki, Nurhaeni Sikki, Nurhaini Siregar, Sadrak Sisko, Michael Sitti Nurhastiawati Sobarna Sobarna Kartamihardja Sobarna Kartamihardja Sobarna Kartamiharja Sony Tian Dhora Sri Rochani Sri Rochani Mulyani Sugiyarti Sugiyarti, Sugiyarti Suharsono, Teguh Nurhadi Suharsono, Teguh Nurhadi Sumeidi Kadarisman Sumeidi Kadarisman Suryana, Hari Suryana, Nia Susanti, Anggilia Yuliani Sya’bandyah, Fitri Syahidin , Rukhiyat Syahidin, Rukhiyat Syahrial Hidayat Syamsul Bahri Syamsul Bahri Syarah Oktrissyanti Syarifah Asmawati Tatang Sudrajat Taufan Nugroho Taufan Nugroho Taufan Nugroho Taufik Zulfikar Taufik Zulfikar Teguh Nurhadi Suharsono Theodora Dona Mila Thungari, Grace Imelda Tia Ariani Salsabila Tia Ariani Salsabila Tri Utami, Ari Ulina, Marta Utojo, Widjadjanti Utojo, Widjajanti Utoyo, Widjajanti Verianto Vip Paramarta Vip Paramarta Vip Paramarta, Sobarna Kartamihardja Vip Pramarta Vip Pramarta Vip. Paramarta Wahid, Deden Abdul Wahyu Saputra Wantias, Isni Wibisono, Fallery Setyaprawira Widjajanti Utojo Widya Pratiwi Wienanda, Andreas Klemens Wirawan, Chevi Wirawan, Chevie Y. Ony Djogo Yacobus, Danny Jaya Yayuk Dwi Nenda, Ligar Yessica Febriany Yuana Cita Adhyaksa Putri Yudhan Triyana Yusnita Ayu Hikma Yusup Erisyadi Yuwono, Ismanto Yuyun Yuniarsih Zaenal Aripin Zakaria Kuswara