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Farida Yuliaty
Universitas Sangga Buana
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Analysis of the Effect of Service Quality on Loyalty with Family Satisfaction as an Intervening Variable (A Case Study) Nursoffa, Idris; Yuliaty, Farida; Malik, Rahadian; Paramarta, Vip; Kosasih, Kosasih; Fitriana, Fitriana
Journal of Public Representative and Society Provision Vol. 5 No. 3 (2025): Journal of Public Representative and Society Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jprsp.v5i3.740

Abstract

At the Regional General Hospital, Drs. Jacobus Luna, M.Si, and Bengkayang examine patient loyalty, family satisfaction, and service quality. In order to increase patient family happiness, hospitals must now offer complete services and uphold patient trust by enhancing service quality. With a sample of 100 respondents who are patients at the Regional General Hospital under the care of Drs. Jacobus Luna and M. Si, Bengkayang, this study takes a quantitative method. Descriptive-verificative analysis along with path analysis was used to analyze the data. Although some issues were found that need to be addressed and improved, respondents rated service quality, patient family satisfaction, and loyalty as good to very good, according to the results of the descriptive analysis. The indirect effect's coefficient was higher than the direct effect's (85.1% > 80.4%), and the path coefficients between the variables were positive, according to the findings of the verifying study utilizing path analysis. This suggests that the relationship between service quality and loyalty can be mediated by the intervening variable of patient family satisfaction. Given that the t-value is higher than the t-critical (26.60 > 1.95), the statistical hypothesis test (t-test) demonstrated that the service quality variable has a positive and substantial impact on patient family satisfaction. Loyalty is positively and significantly impacted by the patient family satisfaction variable (t = 21.39 > 1.95). Additionally, loyalty is positively and significantly impacted by service quality (t = 20.05 > 1.95). Because the t-value is higher than the t-critical (3.81 > 1.95), service quality indirectly influences loyalty through patient family satisfaction.
The Influence of Work Facilities on Employee Work Effectiveness at the Permata Keluarga Sribhawono Clinic, East Lampung Hana Betel Kartina; Farida Yuliaty
Dinasti International Journal of Education Management And Social Science Vol. 6 No. 6 (2025): Dinasti International Journal of Education Management and Social Science (Augus
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v6i6.5302

Abstract

This study aims to determine the effect of work facilities on employee work effectiveness at the Permata Keluarga Sribhawono Clinic in East Lampung. In this study the authors used quantitative research methods, data collection techniques through surveys using questionnaires. The analysis technique used Smart PlS 3. The sample in this study amounted to 30 people. The results showed that work facilities affect the effectiveness of employee work at the Permata Keluarga Sribhawono Clinic in East Lampung, this can be seen from the Original Sample value of 0.817 (positive), the t-statistic value of 10.287> 1.96, the P-Value value of 0.000 <0.05. 
Analisis Komunikasi, Motivasi, dan Lingkungan Kerja Melalui Kepuasan Kerja Terhadap Kinerja Pegawai di Instalasi Pelayanan Private Rumah Sakit Wahidin Sudirohusodo Makassar Fransiska Carmelia Subeno; Zaenal Aripin; Rukhiyat Syahidin; Kosasih Kosasih; Vip Paramarta; Farida Yuliaty
Jurnal Ners Vol. 9 No. 4 (2025): OKTOBER 2025
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v9i4.50577

Abstract

Penelitian ini bertujuan menganalisis pengaruh komunikasi internal, motivasi, serta lingkungan kerja terhadap kinerja karyawan, dengan menempatkan kepuasan kerja sebagai variabel antara. Latar belakang masalahnya adalah Instalasi Pelayanan Private RS Wahidin Sudirohusodo Makassar, yang seharusnya menjadi layanan unggulan untuk meningkatkan reputasi dan pendapatan, justru belum mencapai target kontribusi keuangan dan tingkat kepuasan pasien, suatu kesenjangan yang perlu dikaji dari perspektif faktor internal SDM. Data berupa kuesioner yang dikumpulkan dengan menggunakan skala likert yang diberikan kepada 70 pegawai dari berbagai level jabatan, ditambah wawancara terbatas dan kajian dokumen laporan kinerja. Metode analisis jalur digunakan untuk menginvestigasi pengaruh langsung dan tidak langsung dari komunikasi internal, motivasi, lingkungan kerja, kepuasan kerja, dan kinerja. Hasil penelitian mengungkapkan bahwa pegawai yang memiliki motivasi kuat dan berada dalam lingkungan kerja yang nyaman menunjukkan peningkatan kinerja yang signifikan, yang terlihat dari produktivitas, mutu layanan, serta rasa puas dalam bekerja. Sebaliknya, komunikasi internal belum berdampak substansial terhadap peningkatan tersebut. Berdasarkan temuan itu, rekomendasi praktis yang paling prioritas adalah fokus pada dua hal peningkatan motivasi pegawai lewat program pengakuan dan pelatihan, serta penciptaan lingkungan kerja yang lebih produktif. Sistem komunikasi internal yang masih belum optimal juga harus diperbaiki, karena mustahil mengharapkan peningkatan kinerja layanan premium di instalasi ini tanpa pembenahan ketiga aspek tersebut.
Analisis Faktor-Faktor Kualitas Pelayanan Terhadap Kepuasan Pasien di UPT Puskesmas Rumbia Kabupaten Jeneponto Sulawesi Selatan Mutmainnah Mutmainnah; Farida Yuliaty; Taufan Nugroho; Kosasih Kosasih; Ayu Laili Rahmiyati
Jurnal Ners Vol. 9 No. 4 (2025): OKTOBER 2025
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v9i4.50722

Abstract

Latar belakang penelitian ini berangkat dari pentingnya kualitas pelayanan kesehatan sebagai faktor penentu kepuasan pasien, terutama pada fasilitas layanan primer seperti Puskesmas. Tingkat kepuasan pasien sangat dipengaruhi oleh persepsi terhadap dimensi kualitas pelayanan, meliputi bukti fisik, keandalan, ketanggapan, jaminan, dan empati. Tujuan penelitian ini adalah untuk mengetahui tingkat kualitas pelayanan di UPT Puskesmas Rumbia serta menganalisis pengaruh masing-masing dimensi baik secara parsial maupun simultan terhadap kepuasan pasien. Metode yang digunakan adalah penelitian deskriptif dengan pendekatan kuantitatif. Populasi penelitian berjumlah 14.211 pasien, dengan sampel 99 responden yang ditentukan melalui rumus Slovin dan teknik purposive sampling. Data diperoleh melalui kuesioner, wawancara mendalam, dan observasi, kemudian dianalisis menggunakan uji validitas, reliabilitas, serta uji asumsi klasik. Analisis data dilakukan dengan regresi linier berganda, didukung uji simultan (F-test), uji parsial (t-test), dan koefisien determinasi (R²). Kesimpulan penelitian menunjukkan bahwa dimensi bukti fisik, keandalan, ketanggapan, dan jaminan berpengaruh positif signifikan terhadap kepuasan pasien, sedangkan empati berpengaruh negatif namun signifikan. Secara simultan, kelima dimensi kualitas pelayanan memberikan pengaruh yang sangat kuat dengan nilai R Square sebesar 0,908, yang berarti 90,8% variasi kepuasan pasien dijelaskan oleh kualitas pelayanan. Saran penelitian ini adalah agar pihak UPT Puskesmas Rumbia terus meningkatkan standar kualitas pelayanan, terutama dalam aspek empati yang masih menunjukkan pengaruh negatif, dengan memperkuat komunikasi interpersonal, kepekaan emosional, dan perhatian terhadap kebutuhan individual pasien.
Pengaruh Bauran Pemasaran Jasa Pelayanan (Marketing Mix) Terhadap Loyalitas Pasien di Klinik Gigi Family Dental Care Daerah Bandung Wilayah Leuwipanjang, Buah Batu, Cibeureum dan Soreang Ari Munandar; Kosasih Kosasih; Vip Paramarta; Farida Yuliaty; Rukhiyat Syahidin
Jurnal Ners Vol. 10 No. 1 (2026): JANUARI 2026
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v10i1.51745

Abstract

This study aims to analyze the effect of the marketing mix of products, prices, promotions, places, people, processes, and physical evidence on patient loyalty at the Family Dental Care dental clinic in the Bandung area of Leuwipanjang, Buah Batu, Cibeureum, and Soreang. The marketing mix can be used as a marketing strategy to facilitate the clinic's or health service provider's marketing objectives. This study employs a survey method with a descriptive and verifiable approach. The sample used in this study consists of patients who visited the Family Dental Care dental clinic in the Bandung region, specifically in the areas of Leuwipanjang, Buah Batu, Cibeureum, and Soreang, with a total sample size of 384 respondents. The analysis used includes descriptive analysis and verifiable analysis using multiple linear regression. Result. The results of the descriptive analysis, when depicted using a continuum line, show that the marketing mix aspects of product, promotion, people, and physical evidence are rated as “Good to Very Good.” Meanwhile, the marketing mix aspect of place is rated as “Good.” The marketing mix aspects of price, process, and patient loyalty are rated as “Very Good,” which requires improvement and evaluation in order to address the shortcomings that have been identified. Meanwhile, the results of the confirmatory analysis using multiple linear regression analysis obtained from the regression equation are as follows: Y = -0.103 + 0.027X₁ + 0.364X₂ + 0.085X₃ + 0.375X₄ + 0.121X₅ – 0.097X₆ + 0.012X₇. The results of the multiple linear regression analysis indicate that the physical evidence variable contributes the least to patient loyalty compared to the other variables. In contrast, the process variable demonstrates that each increase in patients perception of the process factor leads to a decrease in patient loyalty by –0.097. Conclusion. The results of the hypothesis test using the t-test (paired) found that the product marketing mix and physical evidence variables did not have a significant effect on patient loyalty, while the price, promotion, place, and people marketing mix variables had a positive and significant effect on patient loyalty. Additionally, the process marketing mix variable had a negative and significant effect on patient loyalty. For the F test (simultaneous), the variables of product marketing mix, price, promotion, place, people, process, and physical evidence have a positive and significant effect on patient loyalty with a calculated F value > table F value (390.20 > 2.395).
Systematic Review: Tantangan Penerapan Telemedicine dalam Peningkatan Akses Pelayanan Kesehatan Pasca Pandemi Covid-19 Di Indonesia Martini Viviana; Kosasih Kosasih; Farida Yuliaty; Vip Pramarta
Jurnal Ners Vol. 10 No. 1 (2026): JANUARI 2026
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v10i1.51797

Abstract

Telemedicine telah menjadi inovasi strategis yang berperan penting dalam memperluas akses pelayanan kesehatan di seluruh Indonesia, terutama setelah pandemi COVID-19 yang mempercepat transformasi digital di sektor kesehatan. Penelitian ini bertujuan untuk mengidentifikasi dan menganalisis tantangan utama dalam penerapan telemedisin guna meningkatkan aksesibilitas layanan kesehatan di seluruh negeri. Penelitian ini menggunakan metode systematic literature review dengan pendekatan PRISMA, menggunakan sumber literatur dari basis data seperti ProQuest, PubMed, dan Elsevier Science Direct. Pencarian dilakukan dengan kata kunci “Telemedicine Challenges in Indonesia after the COVID-19 Pandemic,” “Telemedicine Implementation in Indonesia,” dan “Telemedicine Infrastructure.”Hasil kajian menunjukkan terdapat lima dimensi utama tantangan, yaitu: (1) keterbatasan infrastruktur digital dan konektivitas, terutama di wilayah terpencil dan perbatasan; (2) rendahnya literasi dan kesiapan digital di kalangan tenaga kesehatan maupun masyarakat; (3) kerangka hukum dan regulasi yang belum memadai terkait perlindungan data dan akuntabilitas; (4) belum terintegrasinya pembiayaan telemedisin dalam sistem Jaminan Kesehatan Nasional (JKN); serta (5) resistensi sosial-budaya dan rendahnya kepercayaan masyarakat terhadap layanan kesehatan digital.Untuk mengatasi hambatan-hambatan tersebut, diperlukan kolaborasi yang kuat antara pemerintah, institusi kesehatan, dan masyarakat melalui peningkatan infrastruktur, pelatihan tenaga kerja, reformasi regulasi yang adaptif, serta edukasi publik yang berkelanjutan. Dengan upaya tersebut, telemedisin dapat menjadi pilar berkelanjutan dalam membangun sistem pelayanan kesehatan nasional yang inklusif, efisien, dan berkeadilan di Indonesia.
Pengaruh Budaya Organisasi, Disiplin Kerja dan Motivasi Kerja Terhadap Kinerja Pegawai di Kantor Bkpsdm Kabupaten Belitung Syarah Oktrissyanti; Kosasih Kosasih; Farida Yuliaty; Sumeidi Kadarisman; Vip Paramarta
Jurnal Ners Vol. 10 No. 1 (2026): JANUARI 2026
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v10i1.52356

Abstract

Badan Kepegawaian dan Pengembangan Sumber Daya Manusia (BKPSDM) Kabupaten Belitung berperan dalam mengelola dan meningkatkan kompetensi Aparatur Sipil Negara (ASN) guna mendukung terwujudnya tata kelola pemerintahan yang efektif, efisien, dan berintegritas. Meskipun memiliki peran strategis, lembaga ini masih menghadapi berbagai tantangan, seperti kesenjangan kinerja antar pegawai, rendahnya tingkat inovasi, serta perbedaan motivasi kerja yang cukup mencolok. Kinerja ASN dipengaruhi oleh sejumlah faktor utama, yaitu budaya organisasi, kedisiplinan dalam kerja, dan motivasi, di mana motivasi berperan sebagai variabel mediasi yang memperkuat budaya organisasi dan disiplin kerja terhadap kinerja pegawai. Penelitian ini bertujuan untuk menganalisis kondisi aktual budaya organisasi, kedisiplinan, motivasi, serta kinerja pegawai di lingkungan BKPSDM Kabupaten Belitung, serta menguji hubungan langsung dan tidak langsung antarvariabel tersebut. Pendekatan penelitian adalah deskriptif kuantitatif dengan teknik pengumpulan data melalui observasi dan pemberian kuesioner kepada responden yang telah ditentukan. Data yang diperoleh kemudian dianalisis menggunakan analisis deskriptif dan regresi linier berganda untuk menguji hubungan antarvariabel secara empiris. Hasil penelitian menunjukkan bahwa secara umum budaya organisasi, kedisiplinan, motivasi, dan kinerja pegawai berada dalam kategori baik, meskipun masih diperlukan peningkatan pada aspek motivasi berprestasi dan konsistensi disiplin kerja. Analisis lebih lanjut mengungkapkan bahwa budaya organisasi memiliki pengaruh positif dan signifikan terhadap motivasi dan kinerja pegawai, baik secara langsung maupun tidak langsung. Sebaliknya, disiplin kerja tidak memberikan pengaruh signifikan terhadap motivasi maupun kinerja pegawai. Sementara itu, motivasi kerja terbukti menjadi faktor yang berperan besar dalam kinerja pegawai secara menyeluruh dan berkelanjutan.
ANALYSIS OF WORKLOAD ON THE QUALITY OF HEALTH SERVICES AND ITS IMPLICATIONS ON EMPLOYEE PERFORMANCE (SURVEY STUDY AT HERMINA MANADO HOSPITAL) Saragih, Erick Gustaf Hamonangan; Yuliaty, Farida; Rasyid, Renaldi Prasetya Nagar; Kosasih, Kosasih; Rahmiyati, Ayu Laili
HEARTY Vol 14 No 1 (2026): FEBARURI
Publisher : Fakultas Ilmu Kesehatan, Universitas Ibn Khaldun, Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/hearty.v14i1.21032

Abstract

Employee workload is a situation where employees are faced with a volume of work that must be completed at a certain time. Excessive workload can reduce employee productivity. This can lead to a decrease in the quality of health services and employee performance. This study aims to analyze workload, quality of health services and employee performance at Hermina Manado Hospital. This study uses a quantitative approach. The sample in this study amounted to 68 respondents. The data analysis used is descriptive analysis and verification analysis using path analysis. The results of the descriptive analysis of workload, quality of health services and employee performance of respondents gave a good assessment, there were still some that needed to be improved. While the results of the verification study, the path analysis model showed that the path coefficient value between variables was positive and the indirect influence path coefficient value was greater than the direct influence (73.6> 45.4%), meaning that the health service quality variable as an intervening variable was able to mediate the workload variable with the employee performance variable.
ANALYSIS OF SERVICE QUALITY TOWARDS PATIENT LOYALTY WITH PATIENT SATISFACTION AS AN INTERVENING VARIABLE (SURVEY STUDY AT HERMINA MANADO HOSPITAL) Thungari, Grace Imelda; Yuliaty, Farida; Rasyid, Renaldi Prasetya Nagar; Kosasih, Kosasih; Nugroho, Taufan
HEARTY Vol 14 No 1 (2026): FEBARURI
Publisher : Fakultas Ilmu Kesehatan, Universitas Ibn Khaldun, Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/hearty.v14i1.21033

Abstract

The quality of health services as the most important indicator for hospitals. Optimizing service quality, building a positive hospital image, and providing supporting health service facilities are parts that marketers need to consider in order to build patient loyalty by increasing hospital patient satisfaction. This study aims to analyze the quality of health services, patient satisfaction and patient loyalty at Hermina Manado Hospital. This study uses a quantitative approach. The sample in this study amounted to 100 respondents. The data analysis used is descriptive analysis and verification analysis using path analysis. The results of the descriptive analysis of the quality of health services, patient satisfaction and patient loyalty of respondents gave a good assessment, there were still some shortcomings that must be considered for improvement. While the results of the verification study, the path analysis model showed that the path coefficient value between variables was positive and the path coefficient value of the indirect influence was greater than the direct influence (62.4%> 52.0%), meaning that the patient satisfaction variable as an intervening variable was able to mediate the health service quality variable with the patient loyalty variable.
ANALYSIS OF WORK MOTIVATION AND WORK DISCIPLINE TOWARDS WORK SATISFACTION AND ITS IMPLICATIONS ON EMPLOYEE PERFORMANCE (SURVEY STUDY AT BHAYANGKARA HOSPITAL LEVEL III MANADO) Lopulalan, Jopie Julius; Yuliaty, Farida; Rasyid, Renaldi Prasetya Nagar; Kosasih, Kosasih; Rahmiyati, Ayu Laili
HEARTY Vol 14 No 1 (2026): FEBARURI
Publisher : Fakultas Ilmu Kesehatan, Universitas Ibn Khaldun, Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/hearty.v14i1.21034

Abstract

Work motivation plays an important role for hospital employees because it can be a motivator for individuals to carry out an activity optimally. This is also related to work discipline and job satisfaction. So that employee performance needs to be measured to determine the ability of employees to support the hospital institution's strategy in improving services. This study aims to analyze the work motivation, work discipline, job satisfaction and employee performance at Bhayangkara Hospital Level III Manado. This study uses a quantitative approach. The sample in this study amounted to 78 respondents. Data analysis used is descriptive analysis and verification analysis using path analysis. The results of the descriptive analysis study on work motivation, work discipline, job satisfaction and employee performance with a good assessment, there are still some that need to be improved. While the results of the verification study, the path analysis model shows the value of the path coefficient of the work motivation variable on employee performance is positive and the value of the indirect influence path coefficient is greater than the direct influence (24.2%> 8.8%), likewise the work discipline variable on employee performance is positive and the value of the indirect influence coefficient is greater than the direct influence (48.1%> 34.3%) meaning that the job satisfaction variable as an intervening variable is able to mediate the work motivation variable and the work discipline variable on the employee performance variable.
Co-Authors Aas Kurniasih Abd Halim Abdul Gani Sidqi Adang Haryaman Ade Armada Sutedja Afira Febriani Surya Wijaya Ahadi, Rosari Zakia Ahmad Syakur Banafif Alamsyah, Rifa Azizah Aldirafi Gani Alfan Satria Amalia, Nafrah Amelia, Anggi Amin, Hayat Amin, Nadia Arsita Usman Amry, Syamsul Anathasia, Sophiana Enjellin Andityo Wahyu Juniarsyah Andrian, Hendri Anggilia Yuliani Susanti Anita Reviana Ardyansyah, Mukhlas Ari Munandar Ari Tri Utami Arnovita, Dyah Kusuma Aryani Kusuma Mukti Asidiki, Muhamad Ilham Asnar, Etty Sofia Marianti Asnar, Etty Sofia Mariati Ayu Kezia Walean Ayu Laili Rahmiati Ayu Laili Rahmiyati Ayu Laili Rahmiyati Ayu Laili Rahmiyati Bambang Sulistyo Bayu Kharisma Beddu, Erniaty Bina Lauringga Andora Budiman, Rocky Fransiskus Candra Mizwar Carvalho Soares, Sebastiao Barreto de Celine Yinnie Chendra, Wijaya Johanes Chevi Wirawan Chevie Wirawan Chevy Wirawan Christine Dianne Sumarauw Cindy Wulandari Octo Dean Joshua Dotulong Debi Irawan Dermawan, Diki Tri Bagus Detya Okti Murni Devi Anggraini Dewanti Putri Nurita Dewi Kania, Dewi Dewi, Ni Putu Ayu Yusita Diana Pratiwi Didin Saepudin Didin Saepudin Dimas Ageng Prayogo Dimas Rifqi Djogo, Ony Dongoran, Haddan dr Agung Family, Joko Agung N Dramora Nepy Asmara Dwi Kartika Sari Eddi Supriadi Edi Kurnawan Edi Kurnawan Eka Purwanda Eka Purwanda Eka Purwanda Eka Purwanda Eka Purwanda, Eka Eliza Techa Fattima Erlambang, Rio Yoga Erna Kena Etty Sofia Etty Sofia MA Etty Sofia Marianti Asnar Etty Sofia Mariati Asnar Etty Sofia Mariati Asnar Etty Sofia Mariati Asnar Etty Sofia Mariati Asnar Faisal Rosady Fajarini Fauzal Mulki, Kiki Febrialita Twiceandaru Ferdiyan, Rendra Fergilius Nardi Wa’os Firda Nur Laila Firmansyah, M.Lutfi Firnando, Hendri Fitri Sya’bandyah Fitri Sya’bandyah Fitriah Agustika Fitriana Fitriana Fitriana Fitriana Fitriana Fitriana Fitriana Fitriana Fitriana Fitriana Fransisca Intan Marulita Fransiska Carmelia Subeno Gandhes Putri Dwikijayanti Haddan D Haddan Dongoran Hana Betel Kartina Harahap, Linda Rahmadhani Hardy, Sara Mustika Hendajany, Nenny Herdyansyah, Ridwan Hermansyah Hermansyah Hidayat, Mochammad Reza Hikma, Yusnita Ayu Hio, Aro Die I Gusti Nyoman Trianantha Jaya I Ketut Dian Lanang Triana Imas Siti Masitoh Imran, Abdul Waris Indradewa, Rhian Indriani Indriani Islami , Ahkam Haqiqi Istahara Ivana Yolanda Ivanda Rian Pratama Iwan Prasetyo Jeanny Kathleen Hartini Kadarisman, Sumeidi Kalangi, Beauty Saskia Kartamihardja , Sobarna Kartamiharja, Sobarna Kartina, Hana Betel Klarita, Endy Liani Kokasih, Kokasih Kosasih Kosasih Kosasih Kosasih , Kosasih Kosasih Kosasih Kosasih Kosasih KOSASIH KOSASIH, KOSASIH Kosasih, K Kristina Boga Kumorowani, Riyan Putri Kurnawan, Edi Lestari P.R, Rachmi Lestari, Ayu Mey Litau, Natasya Anggreine Lopulalan, Jopie Julius Louisiani Mansoni Isnajati M Khoerudin Mahqfiroh, Juliatul Maindoka, Regina Tirza Malik, Rahadian Mandu, Jenne Manurung, Muranny Nurshyaliha Marta Ulina Martini Viviana Maryani Thiolisda Simanjuntak Mega Rianita Kartika Megandhi Gusti Wardhana Michael Sisko Mogi, Melati Rosaline Michaella Mubarok, Kamal Muhamad Ilham Asidiki Muhammad Rizki mulyani, sri rochani Mustoha, Mustoha Mutmainnah Mutmainnah Nasution, Musthofa Lutfi Nesda, Ajeng Setia Ni Putu Emy Darma Yanti Nina Risnawaty Novi Elvrina Nugroho, Taufan Nunung Nuryani Nur Zaman Nurjamali Desy Mulia Frida Nurmartiani, Erika Nursoffa, Idris Palittin, Normayanti Pandu Lesmana Paramartha, Vip Prambudi Rukmono Prasetianto, Wisnu Pratama, Yudhistira Anugerah Pratiwi, Ema Vika Purnama, Engga Puspa Wulandari Putri, Anak Agung Istri Inten Sivaratri Qodariyah, Yuli Ramadani, Ramadani Rasyid, Renaldi Prasetya Nagar Ricky Agusiady Ridwan Herdyansyah Rifal, Dwiki Indar Rini Hastuti Riris Liani Risal Wintoko Rita Sulastini Rizal Juniar Rizqi Rizki Tomi Resna Suhendar Rosalina Cesilia Rudianto, Yanto Rukhiyat Rukhiyat Rukhiyat Rukhiyat Syahidin Rukhiyat Syahidin Rukhiyat Syahidin Rukhiyat Syahidin Rulia Rulia Rulia Rulia , Rulia Rulia Rulia Rulia Rulia Rulia, Rulia Rullia Ruriyansi Santi Sandra Santika, Made Saragih, Erick Gustaf Hamonangan Sari, Dwi Kartika Satria Dharma Setiawan Satria, Alfan Sebastião Amaral Shidayatri, Herwidhiyah Shiela Stefani Shiela Siagian, Farida Chrisfina Sidik, Muhamad Sidqi, Abdul Gani Sikki, Nurhaeni Sikki, Nurhaini Siregar, Sadrak Sisko, Michael Siti Darmiani Sitti Nurhastiawati Sobarna Sobarna Kartamihardja Sobarna Kartamiharja Sony Tian Dhora Sri Rochani Sri Rochani Mulyani Sugiyarti Sugiyarti, Sugiyarti Suharsono, Teguh Nurhadi Suharsono, Teguh Nurhadi Sumeidi Kadarisman Sumeidi Kadarisman Suryana, Hari Suryana, Nia Susanti, Anggilia Yuliani Sya’bandyah, Fitri Syahidin , Rukhiyat Syahidin, Rukhiyat Syahidin, Rukhiyat Syahrial Hidayat Syamsul Bahri Syamsul Bahri Syarah Oktrissyanti Syarifah Asmawati Tatang Sudrajat Taufan Nugroho Taufan Nugroho Taufan Nugroho Taufik Zulfikar Taufik Zulfikar Theodora Dona Mila Thungari, Grace Imelda Tia Ariani Salsabila Tia Ariani Salsabila Tri Utami, Ari Utojo, Widjadjanti Utojo, Widjajanti Utoyo, Widjajanti Verianto Vip Paramarta Vip Paramarta Vip Paramarta, Sobarna Kartamihardja Vip Paramata Vip Pramarta Vip. Paramarta Wahid, Deden Abdul Wahyu Saputra Wantias, Isni Wibisono, Fallery Setyaprawira Widiyah Darmawan Widjajanti Utojo Widya Pratiwi Wienanda, Andreas Klemens Wirawan, Chevi Wirawan, Chevie Y. Ony Djago Yacobus, Danny Jaya Yayuk Dwi Nenda, Ligar Yessica Febriany Yudhan Triyana Yudhistira Anugerah Pratama Yusnita Ayu Hikma Yuwono, Ismanto Yuyun Yuniarsih Zaenal Aripin Zakaria Kuswara