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CONCEPTUAL MODEL OF THE INFLUENCE OF BORDER CULTURE ON MARITIME POLICY AND THEIR IMPACT ON NATIONAL DEFENSE Maniur Pane; Usep Suhud; Dedi Purnawa; Choirul Anwar
JOURNAL ASRO Vol 12 No 02 (2021): International Journal of ASRO
Publisher : Indonesian Naval Technology College - Sekolah Tinggi Teknologi Angkatan Laut - STTAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37875/asro.v12i02.399

Abstract

Historical facts show that in their heyday, the kingdoms in the archipelago such as Majapahit and Sriwijaya were maritime kingdoms with enormous power. With the ability to project their military power on and through the media of the sea, the two great empires were able to control the entire archipelago and even abroad. Although the government has declared Indonesia as the world's maritime axis, in its implementation there are several obstacles and among them are related to the culture of border communities who still do things that are contrary to the laws and regulations in Indonesia. The object of the research in this study is focused on the culture of the Indonesian people who are on the border area of ​​Indonesia and the Philippines in the province of North Sulawesi, which has hundreds of years and for generations, has a relationship with the Filipinos. So that by examining the variables related to the culture of border communities, it will be possible to determine the best maritime policy that can have positive implications for Indonesia's national security. This study aims to obtain a conceptual model that can present the cultural influence of border communities on the Indonesian government's maritime policy and its implications for Indonesia's national security, this model is needed as a basis for determining maritime policies that can have positive implications for strengthening Indonesia's national security. The conceptual model and framework are based on quantitative descriptive analysis method by describing the relationship between the variables and the indicators of each variable. The results of the study show that there is a significant influence between X1 (social culture of border communities) and Y1 (Maritime Policy), there is no significant effect between X2 (Economic activities of border communities) and Y1. Keywords: Social culture, economic activity, illegal activities, maritime policy, national security.
How To Increase Employee Performance Through Rewards And Training Febrisi Dwita; Usep Suhud; ady Kurnia
Economy Deposit Journal (E-DJ) Vol 4 No 1 (2022): Economy Deposit Journal
Publisher : Fakultas Ekonomi Universitas Indonesia Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36090/e-dj.v4i1.1220

Abstract

The purpose of this research is to find out how to improve employee performance through rewards and training. This is behind the phenomenon of problems faced by the Fast Express company, namely the results of employee performance for the 2019 to 2021 period have not yet reached the expected target. Of the many factors that can affect employee performance, there are 2 main factors that will be examined by researchers, namely training and rewards. The research was conducted at PT Si Cepat Express, the research period was from March-May 2022. The research population was PT Si Cepat Express employees, especially in the Operations team, for which the exact number could not be known. This study uses non-probability and purposive sampling techniques. The sample consisted of 100 respondents, but only 82 complete questionnaires were considered usable. The results showed that training and rewards had a significant and positive effect on employee performance. This proves that the implementation of training and awards by the company Sicepat Express can have an effect on improving the performance of its employees.
PREDICTING CUSTOMER SATISFACTION AND INTENTION TO REVISIT AT LOCAL COFFEE SHOP WITH INDUSTRIAL CONCEPT IN JAKARTA Bagas Mufhtie Haifa; Usep Suhud; Shandy Aditya
JELAJAH: Journal of Tourism and Hospitality Vol. 3 No. 2 (2021)
Publisher : Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jelajah.v3i2.3103

Abstract

This study examines the factors that influence customer satisfaction and visiting intentions at a local industrial coffee shop. This study uses six measured variables: service quality, food quality, variety of menu, café atmosphere, customer satisfaction and revisit intention. The data collection method used a survey with an instrument in the form of a online questionnaire. Respondents are those who live in DKI Jakarta and have made purchases and visits to local coffee shop with industrial concepts. A total of 246 respondents were involved, the data were analyzed using SPSS 26 and SEM from AMOS software version 26 to manage and analyze data. The results of this study based on the hypothesis indicate that the hypothesis of service quality on revisit intention is accepted and significant, service quality on customer satisfaction is accepted and significant, food quality on revisit intention is accepted and significant, food quality on customer satisfaction is accepted and significant, customer satisfaction on revisit intention is accepted. and significant, variety of menu on customer satisfaction is accepted and significant, variety of menu on revisit intention is accepted and significant, café atmosphere on customer satisfaction is accepted and significant, café atmosphere on revisit intention is accepted and significant.
INFLUENCE OF SOCIAL MEDIA MARKETING, ELECTRONIC WORD OF MOUTH AND CONSUMER ENGAGEMENT TO BRAND LOYALTY IN INDONESIA GRAB COMPANY Bismoaziiz; Usep Suhud; Saparuddin
International Journal of Business and Social Science Research Vol. 2 No. 2 (2021): Vol. 2 No. 2 (2021): February(IJBSSR)
Publisher : The Institute of Academic Research and Publication (IARP)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1239.282 KB) | DOI: 10.47742/ijbssr.v2n2p3

Abstract

This study aims to analyze social media marketing, electronic word of mouth, and consumer attachment to brand loyalty in Grab Indonesia. The research design used is quantitative research with a causal approach that examines the effect of exogenous variables (social media marketing, electronic word of mouth, and consumer attachment) on endogenous variables (brand loyalty). The population in this study were consumers of social media followers (Instagram) grab with an infinite number, therefore sampling was carried out using purposive sampling with the consideration of respondents as followers of Instagram grab with a minimum period of following is 6 months and has given "likes" to the grab Instagram posts. The sample used in this study were consumers of online transportation companies (grab) as many as 300 respondents. This research analysis tool uses a structural equation model (SEM). The results showed that the exogenous variables (social media marketing, electronic word of mouth, and consumer attachment) positively and significantly affect endogenous variables (brand loyalty). The variable that has the highest value in influencing brand loyalty is social media marketing. Meanwhile, the variable that directly influences brand loyalty with the lowest regression coefficient is electronic word of mouth.
Comparing The Loyalty Of Two Mini Markets’ Customers: The Role Of Store Image And Satisfaction Usep Suhud; Mahasta Patricia Divyna
Jurnal Administrasi Bisnis Vol 8, No 1 (2019)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v8i1.23041

Abstract

Indomaret and Alfamart are two franchise-local-mini markets in Indonesia. Side by side, they invade dwelling areas within cities: where there is an Indomaret store, there will be Alfamart, but with a lack of differentiation among them. This study aims to assess and compare the impact of store image on customer satisfaction and loyalty between two franchise-retail stores in Jakarta, Indonesia: Indomaret and Alfamart. There were 200 participants involved those who were regularly visiting one or both mini markets. Different cases showed different results. In the case of Indomaret, store image had a significant impact on customer satisfaction and loyalty, and satisfaction had a significant effect on customer loyalty. In the case of Alfamart, store image had a significant impact on satisfaction. In addition, satisfaction had a significant impact on loyalty, whereas store image had an insignificant effect on loyalty. Recommendations for management and future study are discussed.
The influence of motivation, communication, leadership style on employee performance at the office of supervision and customs service & excise type c bontang Muhammad Junaid Kamaruddin; Tuty Sariwulan; Usep Suhud
Journal of Business and Behavioural Entrepreneurship Vol 6 No 1 (2022): Journal of Business and Behavioural Entrepreneurship
Publisher : Fakultas Ekonomi, Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/JOBBE.006.1.01

Abstract

This research investigates and analyzes the influence of variables of Motivation, communication, leadership style on employee performance on employee performance variables at the Office of Supervision and Customs & Excise Service Type C Bontang Customs. These variables in this study are referred to simultaneously, for example, endogenous variables: Motivation (X1), Communication (X2), Leadership Style (X3), (While endogenous or dependent variables (dependend variables) are Performance (Y). using primary data, namely data obtained from respondents directly from interview results or the results of filling out questionnaires collected through field surveys. And secondary data is data that is taken indirectly, namely data that has been processed by agencies, in the form of reference books, reports. The data analysis used in this study is qualitative analysis and quantitative analysis. The population used is employees at the Bontang Customs Supervision and Service Office type C Customs Which amounts to 113 people. By using the jebuh sample method, that is, all populations become samples. using spss for Windows programs ver 22.0 and AMOS ver 22.0. Motivation has a significant effect on employee performance, this shows that the higher the motivation, the more it will improve employee performance. Communication has a significant effect on performance, this shows that the better the communication will make the higher the employee's performance. Leadership Style does not have a significant effect on employee performance, this shows that leadership style does not have a direct effect on employee performance.
DAMPAK SOCIAL CAPITAL DAN ENTREPRENEURIAL ORIENTATION PADA INNOVATION CAPABILITIES DALAM KONTEKS UMKM Elistia; Dedi Purwana; Usep Suhud; Tuty Sariwulan
Journal of Innovation Research and Knowledge Vol. 1 No. 10: Maret 2022
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (361.562 KB)

Abstract

The innovation capabilities of Micro, Small and Medium Enterprises (MSMEs) are very important to enhance the competitive advantage and performance of the business. The aim of the research is to analysis the effect of Social Capital (SC) and Entrepreneurial Orientation (EO) on Innovation Capabilities (In). This research is a descriptive study by applying a quantitative methodology to analyses the significance of the factors that affect Innovation Capabilities using simple random sampling technique on 86 respondents of culinary MSMEs located in DKI Jakarta, Indonesia. Data processing and analysis was carried out using SMART PLS. The results of hypothesis testing indicate that Entrepreneurial Orientation (EO) have a positive and significant effect on Innovation Capabilities (In), but Social Capital (SC) is not significant. Therefore, further research will conduct research model that makes SC as an indirect variable and develop a research model framework for other factors that have an impact on Innovation Capability and Business Performance.
Measuring Brand Loyalty of Coffee Shop Visitors in Jakarta Suhud, Usep; Puter, Cattleya Dewi; Wibowo, Setyo Ferry
ASEAN Marketing Journal Vol. 9, No. 1
Publisher : UI Scholars Hub

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study is intended to investigate the impact of brand trust, brand affect, self-image congruity, and functional congruity toward brand loyalty of coffee shop visitors. Participants were approached conveniently in several modern coffee shops in August-September 2014 in southern Jakarta. In total, there are four hypotheses to be tested using 200 usable valid questionnaires. As a result, three hypotheses were accepted – the links between brand trust and brand loyalty, self-image congruity and functional congruity, and functional congruity and brand loyalty. This study suggests an alternative model in order to have all hypotheses significant and positive. Brand affect and self-image congruity should not be directly linked to brand loyalty concurrently. Coffee shop managements should consider brand trust and functional congruity as two important factors in maintaining brand loyalty.
Predicting Customer Satisfaction and Intention to Revisit a Local Coffee Shop with Industrial Concept in Jakarta Bagas Mufhtie; Usep Suhud; Shandy Aditya
JURNAL DINAMIKA MANAJEMEN DAN BISNIS Vol 5 No 2 (2022): Jurnal Dinamika Manajemen dan Bisnis
Publisher : LPPM Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/JDMB.05.2.2

Abstract

This study examines the factors that influence customer satisfaction and visiting intentions at a local industrial coffee shop. This study uses six measured variables: service quality, food quality, variety of menu, café atmosphere, customer satisfaction and revisit intention. The data collection method used a survey with an instrument in the form of a online questionnaire. Respondents are those who live in DKI Jakarta and have made purchases and visits to local coffee shop with industrial concepts. A total of 246 respondents were involved, the data were analyzed using SPSS 26 and SEM from AMOS software version 26 to manage and analyze data. The results of this study based on the hypothesis indicate that the hypothesis of service quality on revisit intention is accepted and significant, service quality on customer satisfaction is accepted and significant, food quality on revisit intention is accepted and significant, food quality on customer satisfaction is accepted and significant, customer satisfaction on revisit intention is accepted. and significant, variety of menu on customer satisfaction is accepted and significant, variety of menu on revisit intention is accepted and significant, café atmosphere on customer satisfaction is accepted and significant, café atmosphere on revisit intention is accepted and significant.
Predicting Factors that Influence Consumer Purchase Intention for Online Shopping When Seller Live Streaming on Social Media Syafira Ahsanti; Usep Suhud; Rahmi
JURNAL DINAMIKA MANAJEMEN DAN BISNIS Vol 5 No 2 (2022): Jurnal Dinamika Manajemen dan Bisnis
Publisher : LPPM Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/JDMB.05.2.7

Abstract

The purpose of this study was to example the effect of shopping orientation, sales promotion and trust on purchase intention to shop online when seller was live streaming on social media. The data collection method used a survey method in the form of a questionnaire via google form. Respondents in this study were consumers of social media users (17-40 years old) who lived in DKI Jakarta, liked to shop online through social media and found 200 respondents. The data analysis technique used AMOS version 26 and SPSS version 26 to process and analyse data from the research result. The result of the study can show that the variables of shopping orientation, online trust have a positive and significant effect on purchase intention. The variable of shopping orientation, sales promotion has a positive and significant effect on online trust. The sales promotion variable does not have any effect on the purchase intention variable.
Co-Authors Abdullah, Muhamad Al Faruq Abimanyu Pratama Arifianto Ade Putri Dwiandini Ade Rizki Shabiha Adinda Puspita Sari Adnan Kasofi Adristy Yumi Andini Ady Kurnia Adzkia, Syifa Afif Khairi Afnan, Hanani Agnes Niela Agung Dharmawan Buchdadi Agung Kresnamurti Rivai Prabumenang Agung Wahyu Handaru Agus Wibowo Agus Wibowo Ahmad Fahmi Ahmad Jidan Abrar Ahmad Nurkhin Ahmadi, Alyssa Putri Aidha Savitri Al Fajri, Faiz Aldrian Alex Juan Daniel Alfiansyah Ali Afief Kurniadi Aliffiya Nur Oktafianie Sanusi Alifya Yuniar Alsa Yuda Putri Alvin Ferdiansyah Alzagladi, Dinda Afifah Amalia Putri Maharani Amalya, Riza Amin Tatik Uswatun Khasanah Anak Agung Alvian Prasetya Putera Anastasia Anggi Fernanda Andena Noviyati Nabila Andi M Sadat Andi Muhammad Sadat Andria, Heny Andrie Yuswanto Andriyas Elfandi Anggraeni, Heni Ani Rahmawati Anisa Maharani Anisah Fardila Anita Annisa Lutfia Apriana, Anjas Aprilia Wahyu Budiarti Ardaninggar, Sasmita Sari Ari Warroka Arifianto, Abimanyu Pratama Arifin Wibowo, Arifin Arini Tazkia Putri Indana Armiyati Putri , Vernanda Arvinta Monoarfa, Terrylina Astuti, Widia Puji ATI SUMIATI, ATI Atmojo, Rizky Tri Aulia Nurizky, Sherly Aulia, Indah Putri Ayu Qirana Ayu Siti Ayu Fauziah Bagas Fiqri Kamil Bagas Mufhtie Bagas Mufhtie Haifa Bagaskara, Bima Bara Berutu, Meta Berlinda Christi, Yosephine Berutu, Meta Berutu, Meta Bara Bismoaziiz Bryant Hans Channing Panjaitan Cantika Firyal Thifally Cattleya Dewi Puter Cedaryana, Cedaryana Chantika, Alya Chika Dwy Citra Chikita Putri Prameswari Choirul Anwar Cholifah, Fismayatni Christian Wiradendi Wolor Cikal Akbar Prabowo Dafara Nur TsaniFitria Daru Putri Kusumaningtyas Dedi Perwana Dedi Purnawa Deva Devita Devita Dewi Agustin Pratama Sari Dewi Agustin Pratama Sari Dewi Gathmyr Dewi Linda Sari Dewi Susita Diana Diana Diena Noviarini Dinanti, Altisya Putri Dinda Suchi Wulandari Diyah Wulandari Doni Triono Edith Windy Zulfida Ekajaya, Tresno Eko Tama Putra Saratian Elena Puspita Candra Elistia Erriska Rahma Putri Estu Handayani Fadhilah, Jihan Fajar Andika Prabowo Fakhrunnisa Fakhrunnisa Fanny Anastasiah Farastia Salsabilah Farelluddien, Muhammad Fariha Kamalia, Naila Fathin Aliaa Hamdi Faunillah Oktavia Fauzy Rahman Kosasih Fauzy Rahman Kosasih Febrisi Dwita Feinnudin, A Agung Firdausa, Faza Ruziqyani Fitri Handayani Freddy Pungky Putra Fuadiyah, Alda Ghina Ardhillah Gita Safitri Hadi Nugroho Halimah, Winda HAMIDAH Hamidah . Hamidah Hamidah Hamidah, Hamidah Hana Nuraini Hana Zyadzya Hanifah Ananda Putri Hanipah Hanna Christina Hanny, Rissa Harahap, Fajri Harahap, Irwan Leo Putra Haryati, Dinda Hasti Oktafiani Haykal, Azzahrah Putri Henry Eryanto Herlisa Febriyanti Herlitah Herlitah, Herlitah Hermawan, Teguh Herstanti, Ghassani Hidayah, Nanda Sari Hilmiyah, Syarifah Hoo, Wong Chee Husein Tuasikal Husen Hutagalung I Ketut R. Sudiarditha Ika Febrilia Ika Kartika Indra Pahala Ismi Ihsanniyah Jannati Adeni Yuha Ja’farush Shiddiiq Julian Erlangga Juliana, Sartika Karindra, Dennis Trama Kasofi, Adnan Kasra Jaru Munara Kemal H Simanjuntak Khairunnisa, R.A Aliyah Khosyatillah Musfikhuna Kisko Bintang Mahesa Kosasih, Fauzy Rahman Krisna Mukti, Reynaldi Bagas Krissanya, Nofriska Kuntadi Adi Setyawan Kurniaty Kurniawan, Ilhan Kurniawan, Ramdhan Kusdickayati, Aliya Desy Lambok, Michael Lamhot Keegan P Lili Adi Wibowo M. Alimardi Hubeis Mahar Rangga Prasetyo Soekarso Maharani Putri Mahasta Patricia Divyna Mahesa Nala Dwiputra Malya Nadhira Azra Maniur Pane Manullang, Elia Berliana Marleene Ratu Fiorentina Marlina Wijayanti, Ranni Marsellina Giofani, Seyva Martha Maharany Maulana Amirul Adha Maulana, Ananda Riza Maulida Rahma Nabila Maulidyah Ahza Mawaddah, Difa Anna Mayar Soeryo Prayogo Meira Handayani Melianti Saruksuk Meta Bara Berutu Mohamad Rizan Mohammad Pribadi Angga Putra MONICA DEWI Monica Grace Purba Monoarfa, Terrylina Arvinta Mualim, Adam Muhamad Arief Erdavit Muhamad Rafli Putra Santosa Muhamad Suharjo Muhammad Akmal Hatami Muhammad Albi Muhammad Arifin Ridwan Muhammad Fawaiq Muhammad Fawaiq, Muhammad muhammad junaid kamaruddin Muhammad Luthfi Akbar Muhammad Raihan Al Abror Murdianningsih, Asri Rahayu Murdiono, Jatmiko Mustofah, Nofi Dewi Muthia Nabila Andre Nabila, Rifqah Nabilla Ramadhani Nadia Rizkiana Namira Putri Rinjani Nazar Muhammad Fadlullah Ni Ketut Kahar Tunjung Santi Dewi Nina Tarja Halonen Nofriska Krissanya Nofriska Krissanya Nopridawati Novitasari, Syadela Nur Faizi Nur Kholifah Nur Wahyu , Arumdani Nurjana Fitri Romadhon Nurranto, Heri Nursyirwan , Vivi Iswanti Nurul Azizeh Nurul Izzah Az Zahra Ichtiar Octavia Basuki Putra Octaviana, Samsinar Oktavian, Sandy Osly Usman Paddy, Paddy Pamungkas, Ilham Dwi Panca Ardhio Saputra Prasetya, Argo Wiranata Pratiwi Wulandari Probosini, Dewi Amalia Puana Putri Maharani Purnamasari, Laelah Purwana E.S., Dedi Puspo Dewi Dirgantari Puter, Cattleya Dewi Puteri, Amanda Safira Putra, Octavia Basuki Putri, Ajeng Hartanti Putri, Dinda Triana Putri, Intania Mareta Qudratov, Inomjon Rababah, Mahmoud Ali Rachmat Prasetya, Febriansyah Rahma Khoirunnisa Rahmanita, Patricia Putri Rahmi Rahmi Rahmi Rahmi Rahmi Rahmi Rahmi Rahmi Ramdhan Kurniawan Ramdhan Kurniawan Rani Wulandari Ratna Asih Asih Raza Wardani Rd. Tuty Sariwulan Reni Sukistianingsih Ridha Alfia Zachra Ridho Iswandi Ridho Rafqi Ilhamalimy Rifdah, Salsabila Rifqi Raihandhika Riska Denia Risma Callista A Rivaldi Ikhsan Riyadi, Salsabila Annisa Rizki Fajar, Mohammad Rizky Fazri Dlis Robiudin, Fachreza Ahmad Rochyati Rochyati Roni Faslah ROSMALINA ROSMALINA, ROSMALINA Rosmauli, Dede Sadat, Andi Muhammad Sadjadah, Aisyah Nur Safariningsih, Ratna Tri Hari Safira Citra Fatina Safitri Eka Lestari Safitri, Dewi Nur Indah Salsabila Putri Ramadhanti Salsabila Rechan Diny Salwa Salsabila, Julia Samsinar Octaviana Santosa, Muhamad Rafli Putra Saparuddin Saparuddin Mukhtar Saptono, Ari Sari, Dewi Agustin Pratama Sari, Widya Mutiara Savitri, Aidha Scorita, Kurnia Budhy Septiamah, Sindyh Septikache, Dian Setiyawarso, Dwi Setyo Ferry Wibowo Setyowati, Indah Amelia Putri Shafira Nuraini Shalma, Alissa Shandy Aditya Shandy Aditya Shandy Aditya, Shandy Sheila Maryam Bajunaid Shela Nalita Shelylla Aprilydia Putri Shofiyah Azizah Ali Shofiyah Nurul Idzni Sholikhah, Sholikhah Siahaan, Ricky Humisar SIHOTANG, DONI SUGIANTO Sindi Noviyati Sintya, Lisna Siti Nikmaturofiqoh siti nurjannah Siti Salsabila Sofia Hartati Sri Indah Nikensari Sri Zulaihati Steven Steven Suherdi Suherdi, Suherdi Sulyati, Alisa Tirta Dwi Suprihatin, Erni Syafira Ahsanti Syam, Adinda Ravianty Terrylina Arvinta Monoarfa Terrylina Arvinta Monoarfa Tezar Putra Nugraha Tia Novitasari Tresno Eka Jaya Triono, Doni Ulandari, Ayu Umi Widyastuti Umi Widyastuti Unggul Purwohedi Untung La Paudi Valentika, Nina Viky Effendi Vira Kurniasih Vydiamanta, Vanya Waheeda, Umi Warda, Hana Ainunnissa Wastuti, Wahyu Wati Anggraini Wawan Rudi Berlianto Widiastuti, Umi Widya Parimita, Widya Widya Pramesti Wilson, Joseph Winarta, Dinda Ayuningtyas Wulan Oktila Sarin Yanto, Wahyu Budi Yeni Sedyoningsih Yulia Fitriani, Yulia Zahra Fahriza Zakiah, Rizka Zakiya, Hani Fildzah Zalma, Sucika Putri Zulfida, Edith Windy Zulmi Ramdani