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Usep Suhud
Universitas Negeri Jakarta
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Menguji Niat Berwirausaha pada Mahasiswa di Jakarta Siti Salsabila; Melianti Saruksuk; Siti Nikmaturofiqoh; Usep Suhud; Amalia Putri Maharani
Jurnal Bisnis, Manajemen, dan Keuangan Vol 2 No 1 (2021): Jurnal Bisnis, Manajemen, dan Keuangan
Publisher : Fakultas Ekonomi Universitas Negeri Jakarta

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This study aims to examine the factors that influence the intention to become an entrepreneur among students at Jakarta. There are five variables used to measure, namely entrepreneurial education, entrepreneurial parents, outcome expectation, leadership skills, risk taking. Data collection was carried out in Jakarta period in April - May 2021. Data was collected using an online questionnaire and respondents were selected using a random sampling techniques. The total respondents in this study were 211 consisting of 108 men and 103 women who were doing the study with an age range of 17 - 30 years. The data will be processed using Exploratory Factor Analysis (EFA) and Structural Equation Models (SEM). The result is that leadership skills have a positive and significant effect on intention to become an entrepreneur, risk taking has a positive and significant effect on intention to become an entrepreneur. Outcome expectation, entrepreneurial education and entrepreneurial parents do not have a positive and significant effect on intention to become an entrepreneur.
Pengaruh Customer Experience, Place Attachment, Customer Satisfaction, dan Word-of-Mouth terhadap Revisit Intention Konsumen Restoran Ayam Cepat Saji asal Amerika Amin Tatik Uswatun Khasanah; Hasti Oktafiani; Shelylla Aprilydia Putri; Wati Anggraini; Usep Suhud
Jurnal Bisnis, Manajemen, dan Keuangan Vol 1 No 2 (2020): Jurnal Bisnis, Manajemen, dan Keuangan
Publisher : Fakultas Ekonomi Universitas Negeri Jakarta

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This study aims to examine the factors that influence revisit intention in the American fast food chicken restaurant. In this case, there are four variables used to measure, namely customer experience, place attachment, customer satisfaction and word-of-mouth. Data collection using online questionnaire and respondents were selected using a convenience sampling technique. The total respondents in this study were 253 consisting of 48 men and 205 women. Data were processed using exploratory factor analysis and structural equation models. The result, customer experience has a positive and significant effect on revisit intention, word of mouth has a positive and significant effect on revisit intention. While place attachment variable does not have a significant effect on revisit intention and customer satisfaction does not have a significant effect on word-of-mouth.
Niat Menggunakan Aplikasi TikTok: Faktor-faktor Dominan Apa Yang Mempengaruhi? Nur Kholifah; Nurul Azizeh; Riska Denia; Nurjana Fitri Romadhon; Vira Kurniasih; Usep Suhud
Jurnal Bisnis, Manajemen, dan Keuangan Vol 2 No 1 (2021): Jurnal Bisnis, Manajemen, dan Keuangan
Publisher : Fakultas Ekonomi Universitas Negeri Jakarta

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The goal of this study is to test the factors that influence the intention to use TikTok. There are six variables that used to measure, namely personal innovativenes, perceived ease of use, perceived risk, satisfaction, perceived enjoyment, and intention to use TikTok. Data collection was conducted during the three months from November 2020 to January 2021 using an online questionnaire. The study had 212 respondents consisting of 45 men (21.2%) and 167 women (78.8%). Exploratory factor analysis and structural equation model was used to process data. The results of this study are show that personal innovativeness has significant effect on perceived ease of use, perceived risk has no significant effect on perceived ease of use, perceived ease of use has significant effect on satisfaction, perceived ease of use has significant effect on perceived enjoyment, personal innovativeness has significant effect on intention to use TikTok, satisfaction has no significant effect on intention to use TikTok, perceived ease of use has significant effect on intention to use TikTok, perceived enjoyment has no significant effect on intention to use TikTok, and perceived risk has no significant effect on intention to use TikTok.
Satisfaction dan Repurchase Intention Pelanggan Kedai Bakso (Bagaimana Peran Perceived Quality?) Safira Citra Fatina; Tezar Putra Nugraha; Nazar Muhammad Fadlullah; Muhammad Akmal Hatami; Usep Suhud
Jurnal Bisnis, Manajemen, dan Keuangan Vol 1 No 2 (2020): Jurnal Bisnis, Manajemen, dan Keuangan
Publisher : Fakultas Ekonomi Universitas Negeri Jakarta

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This study aims to examine the factors that influence the consumer's repurchase intention to visit a meatball shop. In this study, there are four variables used to measure repurchase intention, namely perceive quality, brand image, brand preference, and customer satisfaction. Data collection was carried out randomly from April to May 2020. Data was collected through a survey by distributing online questionnaires and selected using purposive sampling techniques. Total respondents in this study were 250 people consisting of 107 men and 143 women who had visited a meatball shop at least 3 times. Data were processed using exploratory factor analysis and structural equation models. The results of this study are perceived quality, brand image and customer satisfaction variables that have a positive and significant effect on repurchase intention. While brand preference variables do not have a significant effect on repurchase intention.
Pengaruh Kualitas Layanan dan Nilai Pelanggan terhadap Kepuasan Nasabah serta Kepercayaan Merek pada Perusahaan Asuransi Jiwa Nina Tarja Halonen; Usep Suhud; Mohamad Rizan
Jurnal Bisnis, Manajemen, dan Keuangan Vol 1 No 2 (2020): Jurnal Bisnis, Manajemen, dan Keuangan
Publisher : Fakultas Ekonomi Universitas Negeri Jakarta

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This research aims to determine the effect of service quality and customer value towards brand trust on life insurance companies. The subject in this research are customers who have active life insurance policy at life assurance companies. The sampling technique was purposive sampling, generating 250 respondents. This research uses quantitative methods. Data collection was carried out by distributing questionnaires using a 5-point Likert scale with 220 total valid responses. Data analysis method used in this study is Structural Equation Modeling (SEM) using Amos version 24. The results showed that service quality had a positive and significant effect on customer satisfaction, customer value had a positive and significant effect on customer satisfaction, customer satisfaction had a positive and significant effect on brand trust, service quality had a positive and significant effect on brand trust, customer value had a positive and significant effect on brand trust.
Pengaruh Store Atmosphere, Promotion, Perceived Value, dan Customer Satisfaction terhadap Revisit Intention pada Restoran Bakso Andriyas Elfandi; Alex Juan Daniel; Cikal Akbar Prabowo; Rivaldi Ikhsan; Usep Suhud
Jurnal Bisnis, Manajemen, dan Keuangan Vol 1 No 2 (2020): Jurnal Bisnis, Manajemen, dan Keuangan
Publisher : Fakultas Ekonomi Universitas Negeri Jakarta

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Abstract

Penelitian ini bertujuan untuk menguji faktor-faktor yang mempengaruhi revisit intention pada restoran bakso. Ada lima variabel yang digunakan untuk mengukur, yaitu store atmosphere, promotion, perceived value, customer satisfaction, dan revisit intention. Pengumpulan data dilakukan di Jakarta pada bulan April-Mei 2020. Data dikumpulkan menggunakan kuesioner daring dan responden dipilih dengan menggunakan teknik purposive sampling. Total responden dalam penelitian ini adalah 269 yang terdiri dari 104 orang laki-laki dan 165 orang perempuan yang pernah mengunjungi restoran bakso. Data diolah dengan menggunakan exploratory factor analysis dan structural equation model. Hasilnya, store atmosphere dan perceived value berpengaruh secara positif dan signifikan terhadap customer satisfaction, promotion tidak berpengaruh secara positif dan signifikan terhadap customer satisfaction, dan customer satisfaction berpengaruh secata positif dan signifikan terhadap revisit intention.
Prediktor Kinerja Karyawan : Studi pada Industri Jasa Keuangan Mohammad Pribadi Angga Putra; Usep Suhud; I Ketut R Sudiarditha
Jurnal Bisnis, Manajemen, dan Keuangan Vol 1 No 2 (2020): Jurnal Bisnis, Manajemen, dan Keuangan
Publisher : Fakultas Ekonomi Universitas Negeri Jakarta

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Penelitian ini bertujuan untuk mengidentifikasi dan menganalisis faktor-faktor yang berpengaruh terhadap kinerja karyawan serta memberikan usulan perbaikan kepada manajemen perusahaan. Pada penelitian ini variabel yang dipilih menjadi prediktor kinerja karyawan adalah rotasi kerja, komunikasi organisasi, dan kepuasan kerja. Penelitian ini termasuk jenis penelitian kuantitatif. Populasi yang diamati dalam penelitian ini adalah karyawan perusahaan perbankan di wilayah DKI Jakarta dengan 240 responden yang memenuhi kriteria sebagai sampel. Metode analisis dari penelitian ini menggunakan analisis deskriptif, uji validitas, uji reliabilitas, dan uji analisis data Structural Equation Modeling (SEM). Hasil penelitian membuktikan bahwa rotasi kerja berpengaruh positif dan signifikan terhadap kepuasan kerja, komunikasi organisasi berpengaruh positif dan signifikan terhadap kepuasan kerja, rotasi kerja berpengaruh positif dan signifikan terhadap kinerja karyawan, komunikasi organisasi berpengaruh positif dan signifikan terhadap kinerja karyawan, dan kepuasan kerja berpengaruh positif dan signifikan terhadap kinerja karyawan.
Investigasi Revisit Intention Pelanggan Restoran Ayam Cepat Saji asal Amerika Agnes Niela; Aliffiya Nur Oktafianie Sanusi; Alifya Yuniar; Dafara Nur TsaniFitria; Usep Suhud
Jurnal Bisnis, Manajemen, dan Keuangan Vol 1 No 2 (2020): Jurnal Bisnis, Manajemen, dan Keuangan
Publisher : Fakultas Ekonomi Universitas Negeri Jakarta

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Abstract

This study aims to the factors that affect revisit intention consumers in American fast food restaurant. In this study, using five variables used to measure, that is convenience, consumers interaction, satisfaction, perceived value and revisit intention. Data collection was conducted in Jakarta during April-May 2020. Data were collected using an online questionnaire and respondents were selected using convenience sampling techniques. Total respondents in this study were 250 respondents as much as 92 men and 158 women who had visited American fast food restaurants. Data were processed using exploratory factor analysis and structural equation models. The results showed that the convenience and consumer interaction variables had positive and significant effects. Variable satisfaction and perceived value affect revisit intention positively and significantly. The revisit intention variable has no positive and significant effect on convenience. Therefore can be concluded that the variable satisfaction, perceived value and consumer interaction affect revisit intention.
Investigasi Peran Expected Satisfaction, Social Intention, dan Brand Image: Akankah Mempengaruhi Word-of-Mouth Pelanggan Restoran Jepang Martha Maharany; Muhammad Albi; Muhammad Raihan Al Abror; Shofiyah Nurul Idzni; Usep Suhud
Jurnal Bisnis, Manajemen, dan Keuangan Vol 1 No 2 (2020): Jurnal Bisnis, Manajemen, dan Keuangan
Publisher : Fakultas Ekonomi Universitas Negeri Jakarta

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Abstract

Penelitian ini bertujuan untuk menguji faktor-faktor yang mempengaruhi word-of-mouth intention pelanggan restoran Jepang. Ada empat variabel yang digunakan untuk mengukur, yaitu expected satisfaction of self-needs, expected satisfaction of social-needs, brand image, dan social intention. Pengumpulan data dilakukan di Jakarta selama masa PSBB (Pembatasan Sosial Berskala Besar) di bulan April-Mei 2020. Data dikumpulkan menggunakan kuesioner daring dan responden dipilih dengan menggunakan teknik random sampling. Total responden dalam penelitian ini adalah 267 yang terdiri dari 63 orang laki-laki dan 204 orang perempuan yang pernah mengunjungi restoran Jepang. Data diolah dengan menggunakan exploratory factor analysis dan structural equation model. Hasilnya, expected satisfaction of self-needs berpengaruh secara positif dan signifikan terhadap expected satisfaction of social-needs, expected satisfaction of social-needs berpengaruh secara positif dan signifikan terhadap social intention, expected satisfaction of social-needs dan brand image tidak berpengaruh secara positif dan signifikan terhadap word-of-mouth intention, dan social intention berpengaruh secara positif dan signifikan terhadap word-of-mouth intention.
Analisis Faktor-faktor yang Mempengaruhi Intention to Visit Perkampungan Suku Baduy Selama Pandemi Rani Wulandari; Ade Putri Dwiandini; Ani Rahmawati; Anisa Maharani; Usep Suhud
Jurnal Bisnis, Manajemen, dan Keuangan Vol 2 No 3 (2021): Jurnal Bisnis, Manajemen, dan Keuangan
Publisher : Fakultas Ekonomi Universitas Negeri Jakarta

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This study aims to measure the factors that influence the intention to visit Baduy villages during the pandemic, with culture, motivation, attitudes, destination image and perceived behavioral control. Data collection technique by distributing questionnaires in the form of courage through Microsoft Form to respondents aged 17-24 years. This research survey was conducted in Jakarta involving 210 respondents who had filled out the questionnaire, consisting of 20 males (9.5%) and 190 females (90.5%). In total there are five hypotheses. This study shows that the intention to visit Baduy villages during the pandemic has a significant impact on motivation and perceptions of behavioral control. In addition, the culture, attitude, and image of the destination have no significant effect on the intention to visit the Baduy village during the pandemic. Penelitian ini bertujuan untuk mengukur faktor-faktor yang memengaruhi niat untuk intention to visit perkampungan suku Baduy selama pandemi, dengan culture, motivation, attitude, destination image dan perceived behavioral controls. Teknik pengambilan data dengan menyebar kuesioner berupa daring melalui Microsoft Form kepada responden yang berusai 17-24 tahun. Survey penelitian ini telah dilakukan di Jakarta dengan melibatkan 210 responden yang telah mengisi kuesioner, yang terdiri dari 20 orang laki-laki (9,5%) dan 190 orang perempuan (90,5%). Secara total terdapat lima hipotesis dalam penelitian ini. Studi ini menunjukkan niat untuk mengunjungi perkampungan suku Baduy selama pandemi secara signifikan berdampak pada motivation dan perceived behavioral controls. Selain itu culture, attitude, dan destination image tidak berpengaruh signifikan terhadap intention to visit perkampungan suku Baduy selama pandemi.
Co-Authors Abdullah, Muhamad Al Faruq Abimanyu Pratama Arifianto Ade Putri Dwiandini Ade Rizki Shabiha Adinda Puspita Sari Adnan Kasofi Adristy Yumi Andini Ady Kurnia Adzkia, Syifa Afif Khairi Afnan, Hanani Agnes Niela Agung Dharmawan Buchdadi Agung Kresnamurti Rivai Prabumenang Agung Wahyu Handaru Agus Wibowo Agus Wibowo Ahmad Fahmi Ahmad Jidan Abrar Ahmad Nurkhin Ahmadi, Alyssa Putri Aidha Savitri Al Fajri, Faiz Aldrian Alex Juan Daniel Alfiansyah Ali Afief Kurniadi Aliffiya Nur Oktafianie Sanusi Alifya Yuniar Alsa Yuda Putri Alvin Ferdiansyah Alzagladi, Dinda Afifah Amalia Putri Maharani Amalya, Riza Amin Tatik Uswatun Khasanah Anak Agung Alvian Prasetya Putera Anastasia Anggi Fernanda Andena Noviyati Nabila Andi M Sadat Andi Muhammad Sadat Andria, Heny Andrie Yuswanto Andriyas Elfandi Anggraeni, Heni Ani Rahmawati Anisa Maharani Anisah Fardila Anita Annisa Lutfia Apriana, Anjas Aprilia Wahyu Budiarti Ardaninggar, Sasmita Sari Ari Warroka Arifianto, Abimanyu Pratama Arifin Wibowo, Arifin Arini Tazkia Putri Indana Armiyati Putri , Vernanda Arvinta Monoarfa, Terrylina Astuti, Widia Puji ATI SUMIATI, ATI Atmojo, Rizky Tri Aulia Nurizky, Sherly Aulia, Indah Putri Ayu Qirana Ayu Siti Ayu Fauziah Bagas Fiqri Kamil Bagas Mufhtie Bagas Mufhtie Haifa Bagaskara, Bima Bara Berutu, Meta Berlinda Christi, Yosephine Berutu, Meta Berutu, Meta Bara Bismoaziiz Bryant Hans Channing Panjaitan Cantika Firyal Thifally Cattleya Dewi Puter Cedaryana, Cedaryana Chantika, Alya Chika Dwy Citra Chikita Putri Prameswari Choirul Anwar Cholifah, Fismayatni Christian Wiradendi Wolor Cikal Akbar Prabowo Dafara Nur TsaniFitria Daru Putri Kusumaningtyas Dedi Perwana Dedi Purnawa Deva Devita Devita Dewi Agustin Pratama Sari Dewi Agustin Pratama Sari Dewi Gathmyr Dewi Linda Sari Dewi Susita Diana Diana Diena Noviarini Dinanti, Altisya Putri Dinda Suchi Wulandari Diyah Wulandari Doni Triono Edith Windy Zulfida Ekajaya, Tresno Eko Tama Putra Saratian Elena Puspita Candra Elistia Erriska Rahma Putri Estu Handayani Fadhilah, Jihan Fajar Andika Prabowo Fakhrunnisa Fakhrunnisa Fanny Anastasiah Farastia Salsabilah Farelluddien, Muhammad Fariha Kamalia, Naila Fathin Aliaa Hamdi Faunillah Oktavia Fauzy Rahman Kosasih Fauzy Rahman Kosasih Febrisi Dwita Feinnudin, A Agung Firdausa, Faza Ruziqyani Fitri Handayani Freddy Pungky Putra Fuadiyah, Alda Ghina Ardhillah Gita Safitri Hadi Nugroho Halimah, Winda HAMIDAH Hamidah . Hamidah Hamidah Hamidah, Hamidah Hana Nuraini Hana Zyadzya Hanifah Ananda Putri Hanipah Hanna Christina Hanny, Rissa Harahap, Fajri Harahap, Irwan Leo Putra Haryati, Dinda Hasti Oktafiani Haykal, Azzahrah Putri Henry Eryanto Herlisa Febriyanti Herlitah Herlitah, Herlitah Hermawan, Teguh Herstanti, Ghassani Hidayah, Nanda Sari Hilmiyah, Syarifah Hoo, Wong Chee Husein Tuasikal Husen Hutagalung I Ketut R. Sudiarditha Ika Febrilia Ika Kartika Indra Pahala Ismi Ihsanniyah Jannati Adeni Yuha Ja’farush Shiddiiq Julian Erlangga Juliana, Sartika Karindra, Dennis Trama Kasofi, Adnan Kasra Jaru Munara Kemal H Simanjuntak Khairunnisa, R.A Aliyah Khosyatillah Musfikhuna Kisko Bintang Mahesa Kosasih, Fauzy Rahman Krisna Mukti, Reynaldi Bagas Krissanya, Nofriska Kuntadi Adi Setyawan Kurniaty Kurniawan, Ilhan Kurniawan, Ramdhan Kusdickayati, Aliya Desy Lambok, Michael Lamhot Keegan P Lili Adi Wibowo M. Alimardi Hubeis Mahar Rangga Prasetyo Soekarso Maharani Putri Mahasta Patricia Divyna Mahesa Nala Dwiputra Malya Nadhira Azra Maniur Pane Manullang, Elia Berliana Marleene Ratu Fiorentina Marlina Wijayanti, Ranni Marsellina Giofani, Seyva Martha Maharany Maulana Amirul Adha Maulana, Ananda Riza Maulida Rahma Nabila Maulidyah Ahza Mawaddah, Difa Anna Mayar Soeryo Prayogo Meira Handayani Melianti Saruksuk Meta Bara Berutu Mohamad Rizan Mohammad Pribadi Angga Putra MONICA DEWI Monica Grace Purba Monoarfa, Terrylina Arvinta Mualim, Adam Muhamad Arief Erdavit Muhamad Rafli Putra Santosa Muhamad Suharjo Muhammad Akmal Hatami Muhammad Albi Muhammad Arifin Ridwan Muhammad Fawaiq Muhammad Fawaiq, Muhammad muhammad junaid kamaruddin Muhammad Luthfi Akbar Muhammad Raihan Al Abror Murdianningsih, Asri Rahayu Murdiono, Jatmiko Mustofah, Nofi Dewi Muthia Nabila Andre Nabila, Rifqah Nabilla Ramadhani Nadia Rizkiana Namira Putri Rinjani Nazar Muhammad Fadlullah Ni Ketut Kahar Tunjung Santi Dewi Nina Tarja Halonen Nofriska Krissanya Nofriska Krissanya Nopridawati Novitasari, Syadela Nur Faizi Nur Kholifah Nur Wahyu , Arumdani Nurjana Fitri Romadhon Nurranto, Heri Nursyirwan , Vivi Iswanti Nurul Azizeh Nurul Izzah Az Zahra Ichtiar Octavia Basuki Putra Octaviana, Samsinar Oktavian, Sandy Osly Usman Paddy, Paddy Pamungkas, Ilham Dwi Panca Ardhio Saputra Prasetya, Argo Wiranata Pratiwi Wulandari Probosini, Dewi Amalia Puana Putri Maharani Purnamasari, Laelah Purwana E.S., Dedi Puspo Dewi Dirgantari Puter, Cattleya Dewi Puteri, Amanda Safira Putra, Octavia Basuki Putri, Ajeng Hartanti Putri, Dinda Triana Putri, Intania Mareta Qudratov, Inomjon Rababah, Mahmoud Ali Rachmat Prasetya, Febriansyah Rahma Khoirunnisa Rahmanita, Patricia Putri Rahmi Rahmi Rahmi Rahmi Rahmi Rahmi Rahmi Rahmi Ramdhan Kurniawan Ramdhan Kurniawan Rani Wulandari Ratna Asih Asih Raza Wardani Rd. Tuty Sariwulan Reni Sukistianingsih Ridha Alfia Zachra Ridho Iswandi Ridho Rafqi Ilhamalimy Rifdah, Salsabila Rifqi Raihandhika Riska Denia Risma Callista A Rivaldi Ikhsan Riyadi, Salsabila Annisa Rizki Fajar, Mohammad Rizky Fazri Dlis Robiudin, Fachreza Ahmad Rochyati Rochyati Roni Faslah ROSMALINA ROSMALINA, ROSMALINA Rosmauli, Dede Sadat, Andi Muhammad Sadjadah, Aisyah Nur Safariningsih, Ratna Tri Hari Safira Citra Fatina Safitri Eka Lestari Safitri, Dewi Nur Indah Salsabila Putri Ramadhanti Salsabila Rechan Diny Salwa Salsabila, Julia Samsinar Octaviana Santosa, Muhamad Rafli Putra Saparuddin Saparuddin Mukhtar Saptono, Ari Sari, Dewi Agustin Pratama Sari, Widya Mutiara Savitri, Aidha Scorita, Kurnia Budhy Septiamah, Sindyh Septikache, Dian Setiyawarso, Dwi Setyo Ferry Wibowo Setyowati, Indah Amelia Putri Shafira Nuraini Shalma, Alissa Shandy Aditya Shandy Aditya Shandy Aditya, Shandy Sheila Maryam Bajunaid Shela Nalita Shelylla Aprilydia Putri Shofiyah Azizah Ali Shofiyah Nurul Idzni Sholikhah, Sholikhah Siahaan, Ricky Humisar SIHOTANG, DONI SUGIANTO Sindi Noviyati Sintya, Lisna Siti Nikmaturofiqoh siti nurjannah Siti Salsabila Sofia Hartati Sri Indah Nikensari Sri Zulaihati Steven Steven Suherdi Suherdi, Suherdi Sulyati, Alisa Tirta Dwi Suprihatin, Erni Syafira Ahsanti Syam, Adinda Ravianty Terrylina Arvinta Monoarfa Terrylina Arvinta Monoarfa Tezar Putra Nugraha Tia Novitasari Tresno Eka Jaya Triono, Doni Ulandari, Ayu Umi Widyastuti Umi Widyastuti Unggul Purwohedi Untung La Paudi Valentika, Nina Viky Effendi Vira Kurniasih Vydiamanta, Vanya Waheeda, Umi Warda, Hana Ainunnissa Wastuti, Wahyu Wati Anggraini Wawan Rudi Berlianto Widiastuti, Umi Widya Parimita, Widya Widya Pramesti Wilson, Joseph Winarta, Dinda Ayuningtyas Wulan Oktila Sarin Yanto, Wahyu Budi Yeni Sedyoningsih Yulia Fitriani, Yulia Zahra Fahriza Zakiah, Rizka Zakiya, Hani Fildzah Zalma, Sucika Putri Zulfida, Edith Windy Zulmi Ramdani