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Usep Suhud
Universitas Negeri Jakarta
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Nursing Physics Public Health Social Sciences Other

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Pengaruh Service Quality, Brand Trust dan Customer Satisfaction terhadap Loyalty pada Pengguna Jasa Pembayaran Online Oktavian, Sandy; Suhud, Usep; Febrilia, Ika
Jurnal Bisnis, Manajemen, dan Keuangan Vol. 4 No. 2 (2023): Jurnal Bisnis, Manajemen, dan Keuangan
Publisher : Fakultas Ekonomi dan Bisnis Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/jbmk.0402.02

Abstract

ABSTRACT The purpose of this study is to test whether brand reputation and transaction safety have a positive effect on brand trust. And to test service quality, brand trust, and customer satisfaction have a positive effect on customer loyalty for users of Lazada online shop pay later services. The data collection method used a survey method with the instrument in the form of a questionnaire. The object of this research is 240 respondents who have used the Lazada application service. Technical data analysis using SEM to process and analyse research data. The results of the study show that: 1) service quality has a positive effect on customer loyalty; 2) customer satisfaction has a positive effect on customer loyalty. 3) brand reputation has a positive effect on brand trust; 4) transaction safety has a positive effect on brand trust; 5) brand trust has a positive effect on customer loyalty. Keywords: Brand Reputation, Transaction Safety, Service Quality, Brand Trust, Customer Satisfaction, Customer Loyalty. ABSTRAK Tujuan dari penelitian ini adalah untuk menguji apakah brand reputation dan transaction safety berpengaruh positif terhadap brand trust. Dan untuk menguji service quality, brand trust dan customer satisfaction berpengaruh positif terhadap customer loyalty bagi pengguna jasa pay later online shop Lazada. Metode pengumpulan data menggunakan metode survey dengan instrument berupa kuesioner. Objek penelitian ini adalah 240 responden yang sudah menggunakan layanan aplikasi Lazada. Teknis analisis data menggunakan SEM untuk mengolah dan menganalisis data hasil penelitian. Hasil penelitian menunjukan bahwa : 1) service quality berpengaruh positif terhadap customer loyalty; 2) customer satisfaction berpengaruh positif terhadap customer loyalty. 3) brand reputation berpengaruh positif terhadap brand trust; 4) transaction safety berpengaruh positif terhadap brand trust; 5) brand trust berpengaruh positif terhadap customer loyalty.. Kata kunci: Brand Reputation, Transaction Safety, Service Quality, Brand Trust, Customer Satisfaction, Customer Loyalty
From Awareness to Advocacy: A Conceptual Framework on Green Marketing and Consumer Participation Abdullah, Muhamad Al Faruq; Usep Suhud
International Journal of Advanced Multidisciplinary Vol. 4 No. 1 (2025): International Journal of Advanced Multidisciplinary (April-June 2025)
Publisher : Green Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

As environmental sustainability becomes a core concern for consumers, brands must rethink their green marketing strategies not merely to drive purchase, but to cultivate deeper consumer participation and advocacy. This conceptual paper proposes an integrated framework that maps the consumer journey from green brand awareness to active advocacy. Drawing upon the Theory of Planned Behavior and the Stimulus-Organism-Response (S-O-R) model, the framework highlights key psychological constructs—such as attitude, subjective norms, and perceived behavioral control—and links them to digital engagement as a catalyst for consumer mobilization. Unlike traditional models that conclude at purchase behavior, this framework advances the discussion toward post-purchase advocacy, examining how digital platforms empower consumers to promote, co-create, and influence sustainable practices. The model offers theoretical advancements and practical insights for brands aiming to foster long-term environmental engagement through marketing strategies that activate participation beyond transactional touchpoints.
REPURCHASE INTENTION PADA LAYANAN STREAMING DIGITAL: BAGAIMANA KONTRIBUSI SOCIAL MEDIA MARKETING? Rahma Khoirunnisa; Usep Suhud; Nofriska Krissanya
Jurnal Riset Multidisiplin Edukasi Vol. 2 No. 7 (2025): Jurnal Riset Multidisiplin Edukasi (Edisi Juli 2025)
Publisher : PT. Hasba Edukasi Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71282/jurmie.v2i7.634

Abstract

The digital era has driven the rapid development of social media. Digital streaming service companies view this phenomenon as an opportunity to utilize social media platforms to retain consumers. Consequently, the digital streaming industry faces intense competition, making social media marketing an effective strategy to increase consumers' repurchase intention, particularly through enhancing brand engagement, brand image, and brand awareness. This study aims to analyze the influence of social media marketing on repurchase intention in digital streaming services by examining the roles of brand engagement, brand image, and brand awareness. The research employs a quantitative method, with data collected through an online questionnaire distributed to 265 respondents. Data testing and analysis were conducted using SPSS and Structural Equation Modeling (SEM) based on AMOS. The results show that social media marketing does not have a positive effect on brand engagement but has a positive effect on brand image, brand awareness, and repurchase intention. Moreover, brand engagement does not positively affect repurchase intention, whereas brand image and brand awareness do positively influence repurchase intention. These findings reinforce the importance of social media marketing in building consumer repurchase intention through brand image and brand appeal.
Analysis of Public Attitudes and Willingness to Implement Renewable Energy in Households to Reduce GHG Emissions in Indonesia Feinnudin, A Agung; Suhud, Usep; Hamidah
Formosa Journal of Sustainable Research Vol. 3 No. 12 (2024): December 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjsr.v3i12.13049

Abstract

This study explores household attitudes and willingness to adopt renewable energy in Indonesia to reduce GHG emissions. Key factors include public awareness, economic barriers, policy clarity, and behavioral resistance. Surveys and statistical analyses reveal that awareness boosts adoption, while high costs and skepticism hinder it. Targeted interventions, such as education campaigns, financial incentives, and community engagement, are essential to address these barriers, offering actionable insights for policymakers and stakeholders to advance sustainable energy transition efforts
The Effect of Operational Efficiency, Technology Innovation, and Service Quality on the Competitiveness of Loading and Unloading Companies at the Port: Government Regulation as a Moderating Variable and Customer Satisfaction as a Mediation Variable Wawan Rudi Berlianto; Usep Suhud; Hamidah
International Journal of Integrative Sciences Vol. 3 No. 12 (2024): December 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijis.v3i12.12994

Abstract

This study examines the influence of operational efficiency, technological innovation, and service quality on the competitiveness of cargo handling companies at ports, with government regulation as a moderating variable and customer satisfaction as a mediating variable. Operational efficiency enhances optimal resource utilization and cost reduction, while technological innovation accelerates logistics processes through automation and digitalization. Service quality plays a crucial role in fostering customer satisfaction, which contributes to loyalty and sustainable competitiveness. Government regulations ensure a structured operational framework, support innovation, and enhance efficiency through safety and sustainability standards. This research provides theoretical and practical insights for policymakers and managers in improving the competitiveness of the port logistics industry. Furthermore, empirical studies across various types of ports are recommended to understand the effects of these variables in different operational contexts.
Anteseden Keputusan Konsumen dalam Membeli Produk Mi Instan Sehat dengan Brand Ambassador Artis Korea Adinda Puspita Sari; Usep Suhud; Daru Putri Kusumaningtyas; Rahmi Rahmi
JURNAL RUMPUN MANAJEMEN DAN EKONOMI Vol. 2 No. 4 (2025): Juli
Publisher : CV. KAMPUS AKADEMIK PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jrme.v2i4.5868

Abstract

This study aims to test the antecedents of consumer decisions in purchasing healthy instant noodle products with Korean artist brand ambassadors. Consisting of five variables used, namely product quality, price perception, brand ambassador, purchase intention, and purchase decision. The influence of product quality, price perception, and brand ambassador on purchase intention. As wel as testing the influence of product quality, price perception, and brand ambassador on purchase decisions. This research was conducted in the DKI Jakarta area. The approach used in this study is a quantitative approach using a survey method by distributing questionnaires online through social media. The population used in this study were consumers who knew and had consumed Mi Lemonilo products with NCT Dream as brand ambassador, domiciled in DKI Jakarta, and were at least 17 years old. This study used a purposive sampling technique, with a total sample of 215 respondents. The data analysis technique in this study used SEM (Structural Equation Modeling) with AMOS (Analysis of Moment Structure) software. The results showed that product quality and price perception had a positive and significant effect on purchase intention. However, brand ambassador did not have a significant effect on purchase intention. Furthermore, product quality and brand ambassador had a positive and significant effect on purchase decision. Meanwhile, price perception did not affect purchase decision. Purchase intention had a positive and significant effect on purchase decision.
The Role of E-WOM, Perceived Price, and Perceived Quality in Building Brand Image and Visit Intention at SANS Hotel RedDoorz Jakarta among the Young Generation Safitri Eka Lestari; Usep Suhud; Nofriska Krissanya
JURNAL RUMPUN MANAJEMEN DAN EKONOMI Vol. 2 No. 4 (2025): Juli
Publisher : CV. KAMPUS AKADEMIK PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jrme.v2i4.5921

Abstract

The purpose of writing this research is to examine the role of E-WOM, perceived price, and perceived quality in building brand image and its impact on visit intention. Data collection was carried out using a questionnaire method distributed online through social media. The objects taken in this study are potential customers who know about SANS Hotel RedDoorz, live in Jakarta, and are part of the younger generation (at least 17 years old). The sample used in this study totalled 277 respondents. This research uses SEM (Structural Equation Model) with the help of AMOS software to carry out the data analysis and processing process. It is hoped that the results obtained in this study can provide new insights and become a reference for further research. The results obtained in this study show that E-WOM, perceived price, and perceived quality have a positive and significant effect on brand image. In addition, all of these variables along with brand image are also proven to have a positive and significant effect on visit intention.
Analisis Faktor-Faktor yang Mempengaruhi Customer Trust dan Purchase Intention pada Aplikasi Kopi Digital Estu Handayani; Usep Suhud; Terrylina Arvinta Monoarfa
PENG: Jurnal Ekonomi dan Manajemen Vol. 3 No. 1 (2026): Januari: Inprogress
Publisher : Teewan Journal Solutions

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62710/nmc2a198

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh social media marketing, online customer review, brand image dalam membentuk customer trust dan purchase intention pada aplikasi kopi Jago. Menggunakan desain penelitian kuantitatif. Dengan pendekatan kuantitatif, survei menargetkan pengguna aplikasi kopi Jago yang berusia 17 tahun ke atas, berdomisili di Jakarta Selatan, memiliki akun media sosial dan mengikuti akun resmi kopi Jago,serta telah mengunduh dan menggunakan aplikasi kopi Jago. Data dikumpulkan melalui kuesioner online dengan skala Likert 6 poin. Untuk mengolah dan menganalisis data, penelitian ini menggunakan software SPSS dan Structural Equation Modeling (SEM) AMOS. Hasil penelitian ini mengungkapkan bahwa social media marketing, online customer review, dan brand image, berpengaruh positif dan signifikan terhadap customer trust dan purchase intention. Selain itu, customer trust juga terbukti memberikan pengaruh positif dan signifikan terhadap purchase intention. Faktor-faktor seperti respon cepat, ulasan pengguna yang jujur, serta citra merek yang positif menjadi pendorong utama terbentuknya kepercayaan dan mendorong pembelian melalui aplikasi.
an Analysis of the Influence of Brand Image, Sales Promotion, E-WoM, and Positive Emotion on Impulse Buying as a Strategy to Improve Sales Performance of Baso Aci MSMEs on TikTok Shop Putri, Dinda Triana; Suhud, Usep; Krissanya, Nofriska
International Journal Of Education, Social Studies, And Management (IJESSM) Vol. 5 No. 2 (2025): The International Journal of Education, Social Studies, and Management (IJESSM)
Publisher : LPPPIPublishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52121/ijessm.v5i2.838

Abstract

This study aims to analyze the influence of brand image, sales promotion, electronic word of mouth (E-WoM), and positive emotion on consumers’ impulse buying behavior in purchasing decisions related to Baso Aci on TikTok Shop. The selected object of this study is Baso Aci Sajodo. Although Baso Aci in general was the most popular product on TikTok Shop in October 2024, the sales performance of Baso Aci Sajodo remained relatively low compared to other products offered by Sajodo. This condition reflects a common issue faced by MSMEs, often caused by uneven and suboptimal marketing strategies. This research uses a quantitative approach through an online questionnaire distributed to 250 respondents who live in Jabodetabek, are at least 17 years old, and who have purchased Baso Aci Sajodo at least twice in the past month on TikTok Shop. Data were analyzed using Structural Equation Modeling (SEM) to examine the relationships between the studied variables and to test the proposed hypotheses. The findings indicate that brand image, sales promotion, electronic word of mouth, and positive emotion have a positive and significant influence on impulse buying. Therefore, this research provides valuable insights for strategic planning, particularly for MSME actors such as Baso Aci Sajodo, in optimizing brand image, offering attractive promotions, generating positive reviews, and building consumers’ positive emotions to enhance the likelihood of impulse buying decisions.
INVESTIGATION OF THE ROLE OF SOCIAL MEDIA MARKETING IN INCREASING CONSUMERS' PURCHASE INTENTION IN BOTTELED DRINKING WATER Hana Nuraini; Usep Suhud; Dewi Agustin Pratama Sari
Jurnal Riset Multidisiplin Edukasi Vol. 2 No. 7 (2025): Jurnal Riset Multidisiplin Edukasi (Edisi Juli 2025)
Publisher : PT. Hasba Edukasi Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71282/jurmie.v2i7.692

Abstract

The purpose of this study was to determine the effect of social media marketing, brand awareness, perceived value, and brand image on purchase intention of consumers of bottled drinking water. The research method used in this study is quantitative method by distributing questionnaires. Sampling using purposive sampling technique and obtained 250 respondents as a sample. This research was processsed using SPSS version 26.0 and SEM (Structural Equation Model) through AMOS to analyze and generate data from this study. The findings show that Brand Awareness, Perceived Value, Brand Image has positive and significant effect on Social Media Marketing. Social Media Marketing has positive and significant effect on Purchase Intention. Brand Awareness, Perceived Value, and Brand Image has no effect on Purchase Intention. This research provides important implications for management who need to improving their marketing strategy on social media to push the purchase intention of consumers.
Co-Authors Abdullah, Muhamad Al Faruq Abimanyu Pratama Arifianto Ade Putri Dwiandini Ade Rizki Shabiha Adinda Puspita Sari Adnan Kasofi Adristy Yumi Andini Ady Kurnia Adzkia, Syifa Afif Khairi Afnan, Hanani Agnes Niela Agung Dharmawan Buchdadi Agung Kresnamurti Rivai Prabumenang Agung Wahyu Handaru Agus Wibowo Agus Wibowo Ahmad Fahmi Ahmad Jidan Abrar Ahmad Nurkhin Ahmadi, Alyssa Putri Aidha Savitri Al Fajri, Faiz Aldrian Alex Juan Daniel Alfiansyah Ali Afief Kurniadi Aliffiya Nur Oktafianie Sanusi Alifya Yuniar Alsa Yuda Putri Alvin Ferdiansyah Alzagladi, Dinda Afifah Amalia Putri Maharani Amalya, Riza Amin Tatik Uswatun Khasanah Anak Agung Alvian Prasetya Putera Anastasia Anggi Fernanda Andena Noviyati Nabila Andi M Sadat Andi Muhammad Sadat Andria, Heny Andrie Yuswanto Andriyas Elfandi Anggraeni, Heni Ani Rahmawati Anisa Maharani Anisah Fardila Anita Annisa Lutfia Apriana, Anjas Aprilia Wahyu Budiarti Ardaninggar, Sasmita Sari Ari Warroka Arifianto, Abimanyu Pratama Arifin Wibowo, Arifin Arini Tazkia Putri Indana Armiyati Putri , Vernanda Arvinta Monoarfa, Terrylina Astuti, Widia Puji ATI SUMIATI, ATI Atmojo, Rizky Tri Aulia Nurizky, Sherly Aulia, Indah Putri Ayu Qirana Ayu Siti Ayu Fauziah Bagas Fiqri Kamil Bagas Mufhtie Bagas Mufhtie Haifa Bagaskara, Bima Bara Berutu, Meta Berlinda Christi, Yosephine Berutu, Meta Berutu, Meta Bara Bismoaziiz Bryant Hans Channing Panjaitan Cantika Firyal Thifally Cattleya Dewi Puter Cedaryana, Cedaryana Chantika, Alya Chika Dwy Citra Chikita Putri Prameswari Choirul Anwar Cholifah, Fismayatni Christian Wiradendi Wolor Cikal Akbar Prabowo Dafara Nur TsaniFitria Daru Putri Kusumaningtyas Dedi Perwana Dedi Purnawa Deva Devita Devita Dewi Agustin Pratama Sari Dewi Agustin Pratama Sari Dewi Gathmyr Dewi Linda Sari Dewi Susita Diana Diana Diena Noviarini Dinanti, Altisya Putri Dinda Suchi Wulandari Diyah Wulandari Doni Triono Edith Windy Zulfida Ekajaya, Tresno Eko Tama Putra Saratian Elena Puspita Candra Elistia Erriska Rahma Putri Estu Handayani Fadhilah, Jihan Fajar Andika Prabowo Fakhrunnisa Fakhrunnisa Fanny Anastasiah Farastia Salsabilah Farelluddien, Muhammad Fariha Kamalia, Naila Fathin Aliaa Hamdi Faunillah Oktavia Fauzy Rahman Kosasih Fauzy Rahman Kosasih Febrisi Dwita Feinnudin, A Agung Firdausa, Faza Ruziqyani Fitri Handayani Freddy Pungky Putra Fuadiyah, Alda Ghina Ardhillah Gita Safitri Hadi Nugroho Halimah, Winda HAMIDAH Hamidah . Hamidah Hamidah Hamidah, Hamidah Hana Nuraini Hana Zyadzya Hanifah Ananda Putri Hanipah Hanna Christina Hanny, Rissa Harahap, Fajri Harahap, Irwan Leo Putra Haryati, Dinda Hasti Oktafiani Haykal, Azzahrah Putri Henry Eryanto Herlisa Febriyanti Herlitah Herlitah, Herlitah Hermawan, Teguh Herstanti, Ghassani Hidayah, Nanda Sari Hilmiyah, Syarifah Hoo, Wong Chee Husein Tuasikal Husen Hutagalung I Ketut R. Sudiarditha Ika Febrilia Ika Kartika Indra Pahala Ismi Ihsanniyah Jannati Adeni Yuha Ja’farush Shiddiiq Julian Erlangga Juliana, Sartika Karindra, Dennis Trama Kasofi, Adnan Kasra Jaru Munara Kemal H Simanjuntak Khairunnisa, R.A Aliyah Khosyatillah Musfikhuna Kisko Bintang Mahesa Kosasih, Fauzy Rahman Krisna Mukti, Reynaldi Bagas Krissanya, Nofriska Kuntadi Adi Setyawan Kurniaty Kurniawan, Ilhan Kurniawan, Ramdhan Kusdickayati, Aliya Desy Lambok, Michael Lamhot Keegan P Lili Adi Wibowo M. Alimardi Hubeis Mahar Rangga Prasetyo Soekarso Maharani Putri Mahasta Patricia Divyna Mahesa Nala Dwiputra Malya Nadhira Azra Maniur Pane Manullang, Elia Berliana Marleene Ratu Fiorentina Marlina Wijayanti, Ranni Marsellina Giofani, Seyva Martha Maharany Maulana Amirul Adha Maulana, Ananda Riza Maulida Rahma Nabila Maulidyah Ahza Mawaddah, Difa Anna Mayar Soeryo Prayogo Meira Handayani Melianti Saruksuk Meta Bara Berutu Mohamad Rizan Mohammad Pribadi Angga Putra MONICA DEWI Monica Grace Purba Monoarfa, Terrylina Arvinta Mualim, Adam Muhamad Arief Erdavit Muhamad Rafli Putra Santosa Muhamad Suharjo Muhammad Akmal Hatami Muhammad Albi Muhammad Arifin Ridwan Muhammad Fawaiq Muhammad Fawaiq, Muhammad muhammad junaid kamaruddin Muhammad Luthfi Akbar Muhammad Raihan Al Abror Murdianningsih, Asri Rahayu Murdiono, Jatmiko Mustofah, Nofi Dewi Muthia Nabila Andre Nabila, Rifqah Nabilla Ramadhani Nadia Rizkiana Namira Putri Rinjani Nazar Muhammad Fadlullah Ni Ketut Kahar Tunjung Santi Dewi Nina Tarja Halonen Nofriska Krissanya Nofriska Krissanya Nopridawati Novitasari, Syadela Nur Faizi Nur Kholifah Nur Wahyu , Arumdani Nurjana Fitri Romadhon Nurranto, Heri Nursyirwan , Vivi Iswanti Nurul Azizeh Nurul Izzah Az Zahra Ichtiar Octavia Basuki Putra Octaviana, Samsinar Oktavian, Sandy Osly Usman Paddy, Paddy Pamungkas, Ilham Dwi Panca Ardhio Saputra Prasetya, Argo Wiranata Pratiwi Wulandari Probosini, Dewi Amalia Puana Putri Maharani Purnamasari, Laelah Purwana E.S., Dedi Puspo Dewi Dirgantari Puter, Cattleya Dewi Puteri, Amanda Safira Putra, Octavia Basuki Putri, Ajeng Hartanti Putri, Dinda Triana Putri, Intania Mareta Qudratov, Inomjon Rababah, Mahmoud Ali Rachmat Prasetya, Febriansyah Rahma Khoirunnisa Rahmanita, Patricia Putri Rahmi Rahmi Rahmi Rahmi Rahmi Rahmi Rahmi Rahmi Ramdhan Kurniawan Ramdhan Kurniawan Rani Wulandari Ratna Asih Asih Raza Wardani Rd. Tuty Sariwulan Reni Sukistianingsih Ridha Alfia Zachra Ridho Iswandi Ridho Rafqi Ilhamalimy Rifdah, Salsabila Rifqi Raihandhika Riska Denia Risma Callista A Rivaldi Ikhsan Riyadi, Salsabila Annisa Rizki Fajar, Mohammad Rizky Fazri Dlis Robiudin, Fachreza Ahmad Rochyati Rochyati Roni Faslah ROSMALINA ROSMALINA, ROSMALINA Rosmauli, Dede Sadat, Andi Muhammad Sadjadah, Aisyah Nur Safariningsih, Ratna Tri Hari Safira Citra Fatina Safitri Eka Lestari Safitri, Dewi Nur Indah Salsabila Putri Ramadhanti Salsabila Rechan Diny Salwa Salsabila, Julia Samsinar Octaviana Santosa, Muhamad Rafli Putra Saparuddin Saparuddin Mukhtar Saptono, Ari Sari, Dewi Agustin Pratama Sari, Widya Mutiara Savitri, Aidha Scorita, Kurnia Budhy Septiamah, Sindyh Septikache, Dian Setiyawarso, Dwi Setyo Ferry Wibowo Setyowati, Indah Amelia Putri Shafira Nuraini Shalma, Alissa Shandy Aditya Shandy Aditya Shandy Aditya, Shandy Sheila Maryam Bajunaid Shela Nalita Shelylla Aprilydia Putri Shofiyah Azizah Ali Shofiyah Nurul Idzni Sholikhah, Sholikhah Siahaan, Ricky Humisar SIHOTANG, DONI SUGIANTO Sindi Noviyati Sintya, Lisna Siti Nikmaturofiqoh siti nurjannah Siti Salsabila Sofia Hartati Sri Indah Nikensari Sri Zulaihati Steven Steven Suherdi Suherdi, Suherdi Sulyati, Alisa Tirta Dwi Suprihatin, Erni Syafira Ahsanti Syam, Adinda Ravianty Terrylina Arvinta Monoarfa Terrylina Arvinta Monoarfa Tezar Putra Nugraha Tia Novitasari Tresno Eka Jaya Triono, Doni Ulandari, Ayu Umi Widyastuti Umi Widyastuti Unggul Purwohedi Untung La Paudi Valentika, Nina Viky Effendi Vira Kurniasih Vydiamanta, Vanya Waheeda, Umi Warda, Hana Ainunnissa Wastuti, Wahyu Wati Anggraini Wawan Rudi Berlianto Widiastuti, Umi Widya Parimita, Widya Widya Pramesti Wilson, Joseph Winarta, Dinda Ayuningtyas Wulan Oktila Sarin Yanto, Wahyu Budi Yeni Sedyoningsih Yulia Fitriani, Yulia Zahra Fahriza Zakiah, Rizka Zakiya, Hani Fildzah Zalma, Sucika Putri Zulfida, Edith Windy Zulmi Ramdani