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SUMIYATI SUMIYATI
Department Of Accounting, Politeknik Negeri Bandung, Bandung, Indonesia
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The Influence of Service Quality and Price on Customer Loyalty at Warung Kopi Union in Pontianak City Aulia, Wala; Sumiyati, Sumiyati
Electronic Journal of Education, Social Economics and Technology Vol 6, No 2 (2025)
Publisher : SAINTIS Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33122/ejeset.v6i2.916

Abstract

This study aims to analyze the influence of service quality and price on customer loyalty at Warung Kopi Union in Pontianak City. The research adopts an associative quantitative approach with a total of 100 respondents selected using purposive sampling. Data were collected by doing observation, interviews, and distributing questionnaires employing a Likert scale. The results shows a moderate relationship; 27.9% implies that variations in customer loyalty are influenced by service quality and price, while the remaining percentage is affected by other factors beyond this study. Service quality and price simultaneously have a significant effect on customer loyalty; service quality and price partially have a positive and significant effect on customer loyalty. This study concludes that improving service quality and implementing appropriate pricing strategies can strengthen customer loyalty at Warung Kopi Union. The implication is that the management is advised to consistently maintain excellent service and competitive pricing strategies. Future research is expected to include additional variables such as customer satisfaction or promotion to obtain more comprehensive results.
The Influence of Content Marketing and Gamification on Repurchase Intention Through Customer Engagement in the Shopee Application Among Students in Pontianak City Aditia, Milen; Sumiyati, Sumiyati
Electronic Journal of Education, Social Economics and Technology Vol 6, No 2 (2025)
Publisher : SAINTIS Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33122/ejeset.v6i2.850

Abstract

This study aims to analyze the influence of content marketing and gamification on repurchase intention through customer engagement among students in Pontianak City who use the Shopee application. This research uses an associative research method with a quantitative approach. The research sample consisted of 100 respondents who have shopped on Shopee, and the sample was determined using a purposive sampling technique. Data processing was carried out using the Structural Equation Modeling (SEM) method based on Partial Least Square (PLS) with the help of SmartPLS software. The results of the study show that content marketing and gamification have a positive and significant effect on customer engagement. Customer engagement has a positive and significant effect on repurchase intention. Content marketing directly has a positive and significant effect on repurchase intention, while gamification does not have a direct effect on repurchase intention. Content marketing and gamification have a positive and significant effect on repurchase intention through customer engagement as an intervening variable. The R-square value shows that this model is able to explain the customer engagement variable by 56.8% and repurchase intention by 78.8%. This study has limitations in the population, which only involves students in one city, so it is recommended for future research to expand the sample with more diverse demographics and add other variables such as customer trust or brand image to enrich the analysis results. Further research is also expected to explore qualitative aspects through in-depth interviews to obtain a more comprehensive understanding of customer behavior in utilizing content marketing and gamification features on e-commerce platforms.
The Influence of Live Streaming Shopping on Trust and Repurchase Intention on the TikTok Shop Platform Arsida, Shika; Sumiyati, Sumiyati
Electronic Journal of Education, Social Economics and Technology Vol 6, No 2 (2025)
Publisher : SAINTIS Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33122/ejeset.v6i2.917

Abstract

This study aims to analyze the influence of live streaming shopping on trust and repurchase intention among the people of Pontianak City on the TikTok Shop platform. This research uses an associative quantitative approach with a total of 100 respondents selected through purposive sampling techniques. Data were collected using a questionnaire. Data analysis was carried out using the Structural Equation Modeling method with Partial Least Squares (SEM-PLS). The R-square test results show a coefficient of determination of 46.2% for the Trust variable and 66.4% for Repurchase Intention, which means that the variation in Trust and Repurchase Intention can be explained by the Live Streaming Shopping variable. The test results show that Live Streaming Shopping has a positive and significant effect on Trust, Trust has a significant effect on Repurchase Intention, and Live Streaming Shopping also has a significant direct effect on Repurchase Intention. The indirect effect test shows that Live Streaming Shopping significantly influences Repurchase Intention through Trust as an intervening variable. In conclusion, Live Streaming Shopping plays an important role in building trust and increasing consumers repurchase intention on TikTok Shop. The practical implication is that sellers are advised to maximize real-time interaction and information transparency during live streaming sessions. Future research is expected to include additional variables such as product quality or promotion and expand the research area so that the results are more comprehensive and applicable.
The Impact of Product and Price on Purchasing Decisions: A Study at Daster Aradas Wholesale Store in Pontianak City Irpandi, Syarif; Sumiyati, Sumiyati
Electronic Journal of Education, Social Economics and Technology Vol 6, No 2 (2025)
Publisher : SAINTIS Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33122/ejeset.v6i2.852

Abstract

This study aims to analyze the influence of product and price on consumers’ purchasing decisions at the Daster Aradas Wholesale Store in Pontianak City. This research employs an associative approach with a total sample of 100 respondents determined through purposive sampling. Data were collected through interviews and the distribution of questionnaires, supported by secondary data in the form of sales records from the period 2021 to 2023. The results of analysis indicate that product and price variables have a positive and significant effect on purchasing decisions; product and price simultaneously and partially affect purchasing decisions. Based on these findings, it is recommended that the Daster Aradas Wholesale Store continue to enhance the variety, design, and quality of its products, while maintaining a competitive and transparent pricing strategy to strengthen consumer loyalty and attract new customers. Future research is suggested to broaden the scope of variables by considering other factors such as promotional strategies, service quality, and the effectiveness of digital marketing in order to gain a more comprehensive understanding of the factors influencing consumer purchasing behavior in the retail clothing industry.
The Role Of Wearable Devices Technology In Monitoring Heart Health In The Elderly In Indonesia Sumiyati, Sumiyati
Al Makki Health Informatics Journal Vol. 3 No. 2 (2025): Al Makki Health Informatics Journal
Publisher : Al Makki Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57185/hij.v3i2.62

Abstract

Cardiovascular disease is still the leading cause of death in the world, including in Indonesia, with an increasing prevalence in the elderly. Limited access to health services, low digital literacy, and limited medical personnel in rural areas add to the complexity of heart health problems. This study aims to explore the role of wearable devices technology in monitoring heart health in the elderly in Indonesia. The research method uses a qualitative approach with a case study design. The research subjects consisted of 12 elderly people aged 60–75 years, 5 family members, and 3 health workers in the city of Bandung and Cirebon Regency. Data were collected through in-depth interviews, participatory observations, simple questionnaires, and documentation studies. The results of the study show that the majority of the elderly consider wearable devices useful in early detection of heart symptoms, increasing health awareness, and providing a sense of security for families. The main obstacles identified include low digital literacy (42%), device costs (33%), and inconvenience of use (25%). Seniors who live with their families are more compliant with devices than those who live alone. This study confirms that the effectiveness of wearable devices is influenced by social, economic, and cultural factors. With the support of families, health workers, and inclusive public policies, this technology has the potential to strengthen the digital transformation of elderly health services in Indonesia.
Peranan Orang Tua Dalam Membimbing Serta Mengatasi Kesulitan Belajar Anak Di Tengah Pandemi Covid-19 Ciciria, Deri; Sari, Fikry Ulan; Khoirun, Khoirun; Sumiyati, Sumiyati; Kesuma, Tubagus Ali Rachman Puja
SOCIAL PEDAGOGY: Journal of Social Science Education Vol. 2 No. 2 (2021): Social Pedagogy: Journal of Social Science Education
Publisher : Fakultas Tarbiyah dan Ilmu Keguruan IAIN Metro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32332/social-pedagogy.v3i1.4318

Abstract

Penelitian ini merupakan penelitian deskriptif kualitatif yang bertujuan untuk mengetahui bagaimana peran orang tua dalam membimbing serta mengatasi kesulitan belajar anak di tengah pandemi covid-19. Metode penelitian ini menggunakan pendekatan studi kepustakaan. Kesimpulan dari penelitian ini adalah peran orang tua dalam Pembelajaran jarak jauh atau daring sangatlah penting, karena dalam pembelajaran daring ini anak lebih banyak berinteraksi dengan orang tua, sehingga orang tua memiliki peranan besar dalam proses pembelajaran daring ini. Dalam pembelajaran daring ini orang tua juga kerap kali mengalami kendala seperti tidak memiliki gadget/Hp yang memadai, sinyal internet yang kurang lancar, terbatasnya biaya untuk membeli pulsa, dan masih banyak lagi. Tetapi di samping itu semua banyak dari orang tua yang mengusahakan kenyamanan anak dalam pembelajaran daring ini.
EFEKTIVITAS PERAWATAN PAYUDARA (BREAST CARE) TERHADAP PEMBENGKAKAN PAYUDARA (BREAST ENGORGEMENT) PADA IBU MENYUSUI Septiani, Ranny; Sumiyati, Sumiyati
MIDWIFERY JOURNAL Vol 2, No 2 (2022): Volume 2 Nomor 2, Juni 2022
Publisher : Universitas Malahayati Bandar Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/mj.v2i2.6922

Abstract

Latar Belakang : Pembengkakan payudara merupakan kondisi fisiologis yang tidak menyenangkan ditandai dengan bengkak dan nyeri pada payudara yang terjadi karena peningkatan volume ASI, dan kongesti limfatik serta vascular. Pembengkakan payudara disebabkan karena keterlambatan dalam menyusui dini, ASI yang kurang sering dikeluarkan serta adanya batasan waktu saat menyusui. Pembengkakan payudara juga menyebabkan ibu menghentikan proses menyusui karena payudara terasa sakit, tidak nyaman saat menyusui dan proses menyusui dihentikan agar tidak menularkan penyakit kepada anaknya.Tujuan: Penelitian ini bertujuan mengetahui efektifitas perawatan payudara(Breast care) terhadap pembengkakan payudara (Breast Engorgement) pada ibu menyusui.Metode: Penelitian ini menggunakan rancangan quasi eksperiment, one group dengan Pre test and Post Test Without  Control Group Design. Subjek penelitian ini yaitu ibu post partum  yang mengalami pembengkakan payudara. Populasi pada penelitian ini adalah seluruh ibu menyusui di wilayah Kabupaten Pringsewu. Subjek penelitian berjumlah 16 orang  Teknik pengambilan sampel pada penelitian ini non probability sampling jenis consecutive sampling. Instrument menilai skala pembengkakan payudara dengan menggunakan Six Point Engorgement Scale (SPES). Analisis data penelitian dilakukan menggunakan analisis univariat dan analisis bivariat menggunakan uji statistic Wocoxon Sign rank.Hasil: Hasil Penelitian yang dilakukan terhadap 16 responden didapatkan bahwa ada perbedaan bermakna antara nilai skor pembengkakan payudara  sebelum dan setelah dilakukan intervensi berupa perawatan payudara (Breast Care) Hasil uji statistik  menunjukkan bahwa nilai Asymp Sig (2–tiled) 0,000 yang berarti < 0,05. Berarti. Simpulan: perawatan payudara efektif terhadap pembengkakan payudara pada ibu menyusui. bidan dapat melakukan edukasi, pelatihan dan pelayanan tindakan perawatan payudara pada ibu sejak masa kehamilan hingga masa nifas 
Kecukupan Menyusui Berhubungan dengan Kejadian Ikterus Neonatorum Syaiful, Yuanita; Fatmawati, Lilis; Sumiyati, Sumiyati
PROSIDING KONFERENSI NASIONAL ILMU KESEHATAN STIKES ADI HUSADA 2023 Vol 1 No 1 (2023): Prosiding Konferensi Ilmu Kesehatan STIKES Adi Husada
Publisher : STIKES Adi Husada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37036/prosiding.v1i1.495

Abstract

Latar Belakang: Pemberian ASI dini yang tidak tepat dikaitkan dengan berkurangnya asupan kalori dan peningkatan bilirubin serum. Hal ini terjadi karena kurangnya asupan kalori untuk meningkatkan sirkulasi enterohepatik. Pemberian ASI dini pada neonatus dapat mengurangi terjadinya ikterus neonatorum. Tujuan penelitian untuk mengetahui hubungan kecukupan ASI dengan kejadian penyakit kuning neonatal. Metode: Penelitian ini menggunakan desain penelitian analitik dengan pendekatan cross-sectional dan metode purposive sampling. Populasi penelitian ini adalah 35 responden bayi yang dirawat di ruang NICU RS Darus Syifa Surabaya. Sampel dalam penelitian ini berjumlah 32 responden. Terdapat dua variabel yaitu variabel independen adalah kecukupan ASI dengan menggunakan instrumen lembar observasi sedangkan variabel dependen adalah kejadian ikterus neonatorum dengan menggunakan instrument checklist. Analisis data menggunakan Spearman rho. Hasil: Hasil uji analisis statistic menggunakan uji statistik Spearman rho dengan bantuan SPSS diperoleh nilai signifikansi p = 000 yang berarti ada hubungan antara kecukupan ASI., dengan tingkat korelasi hubungan kecukupan ASI dengan kejadian ikterus neonatorum yaitu r =0,912, artinya ada hubungan kuat antara kecukupan ASI dengan kejadian ikterus neonatorum. Saran: Pemberian ASI yang adekuat merupakan salah satu cara untuk mencegah penyakit kuning neonatal dengan dukungan informasi tenaga kesehatan profesional kepada ibu tentang ASI dan manfaatnya. Sehingga mempengaruhi keberlangsungan ibu dalam menyusui sehingga bayi tidak mengalami ikterus neonatorum.
Co-Authors A.A. Ketut Agung Cahyawan W Abbas, Zilfinaz Abdullah, Moch. Rizal Adam, Yulien Aditia, Milen Adyaguhyatriko, Ida Bagus Ketut Aggriani, Nuning Agripina, I Gusti Ayu Widi Agung, Sumarno Ahmad Fatah Yasin Aini, Fajaria Nur Aji, Wahyu Ramadhan Akse, Ellin Vioni Alfiandi, Vito Aldriansyah Ali, Akbar Allail, Rifal Amailiya, Lya Amal Fauqi Ambayu, Rizky Januar Putri Ana Fitrotun Nisa, Ana Fitrotun Anak Agung Gede Sugianthara Ananda Putra, Anak Agung Gede Anom Andri Prima Nugroho Anggraeni Yunita Anggriani, Rini Anis Mashdurohatun Anisa, Julia Anita Lontaan Anita Widiastuti Annisa Fitriani, Annisa Aprilian, Rahil Aprilian, Rahil Imainul Ari Agung Nugroho, Ari Agung Arifin Arifin Arifin Hidayat, Arifin Arry Irawan Arsida, Shika Asfhin, M. Asmi, A.Syamsinar Asmi Astuti Wijayanti, Astuti Aulia, Wala Aviantara, Muhammad Putra Azani, Alya Syafina Azhari, Ichwan Azzahra, St. Fatimah B. Herawan Hayadi Bagoes Widjanarko Bambang Sutejo, Bambang Bambang Widjajanta, Bambang Barnas, Benny Baskara, Chedi Cakra Bhisma Murti Cahyo Khosiyono, Banun Havifah Caska - Cecep Kusmana Charlina, Charlina Dahtiah, Neneng Darmawati Darmawati Darsono Darsono Daryati, Daryati Daryati, Daryati Daviq Chairilsyah Deni Mulyana Deri Ciciria Dessy Sunarsi Dewi, Hepta Pracipta Dewi, I Gusti Ayu Agung Sinta Dian Imanina Burhany Dian Prihardini Wibawa Djaswadi Dasuki Eddy Noviana Eddy, Syaiful Eded Tarmedi, Eded Edman, Moch Elferida Sormin Elfrida Ratnawati Endang Bidayani Ermanto, Conrita Euis Soliha Fadjri Nur, Ridwan Fadli, A Agus Yasin Fadllillah, Nida Fahria, Izma Faisal Akbar, Muhammad Familia Novita Simanjuntak Farhanatul Kamilah, Rifa Fatmawati, Adelia Rizky Femmy Keintjem, Femmy Firna, Fransiska Fitria Zuhriyatun, Fitria Furtasan Ali Yusuf Girang Razati, Girang Gobel, Rongki Ali Gunawan, Muhammad Taufik S Gustini, Gustini Gustirani, Indri Habiburahman, Fadil Hakim, Azis Hamsani Hamsani, Hamsani Harefa, Nelius hari siswoyo Hastuti Hastuti Hazma Hazma Hendrawan, I Kadek Haris Hendrik Hendrik Heni Pujiastuti Heri Junaidi Herleandhi, Fery Hermawan Lumba, Hermawan Hunaepi, Hunaepi I Made Anom Sutrisna Wijaya I Putu Gede Budisanjaya I Wayan Tika I Wayan Widia I. A. G. Bintang Madrini Ikhlash, Muhammad Imam Santiko, Imam Santiko Imron Rossidy Irpandi, Syarif Iskandar, Dede Nur Isnayati Nur Ita Susanti ita susanti Ita Susanti Iwan Kurniawan Jesica, Jesica Jiana, Sri Jogiyanto Hartono Julia Julia Juliandiny, Tiffany Julita, Putri Jumiati Jumiati Juningsih, Adha K Y Margiati, K Y Kamal, Nasrul Katsirin, Khairul Kausari, Lamya Khairiansyah Khairiansyah Khairiyansyah, Khairiyansyah Khalid Fredy Saputra, M Khoirun, Khoirun Khosiin, Nur Krisna Yudha B Kunlestiowati Kunlestiowati Kusuma, I Nyoman Teguh Yudha Leonardi, Aska Leonardi, Azka Liani, Yolan Lilis Fatmawati Linayanti Linayanti Luh Yulianti, Ni M. Afdal M. Syamsul Hidayat Mahharani, Ayu Mahri, Nadya Maing, Yohana Gabrielis Mura Makarim, Helwiyah Makarim, Helwiyah Manuaba, Ida Ayu Umadewi Seruti Martini Martini Masharyono Masharyono Maulana, Farhan Mentari Kinasih Mia Rosmiati Miranti, Nova Mochamad Umar Mai Muh. Hambali Muhammad Jiddan Zamhar Muhammad Qomaruddin Ridwan Muhammad Yunus Maulana Mukhamad Najib Mukti Widayati Mulyani, Rani Mulyono, Rahmat Murdiyanto, Lilik Murniningsih, Murniningsih Muryani Muryani Nabilah Febriyane Prasetyo Widodo Nazdia, Lusiana Arsyah Ni Luh Yulianti Ni Nyoman Sulastri Niar, Niar Nirmalayani, Komang Puspha Nordianiwati, Nordianiwati Nova Irawati Simatupang Nova Irawati Simatupang, Nova Irawati Nur Fitri Nur Yeti Syarifah, Nur Yeti Nurdini, Atin Nurfadhila, Nurfadhila Nurfitrianti, Marisa Nurhikmah Nurhikmah Nurjannah Nurjannah Nurnaningsih Nurnaningsih, Nurnaningsih Nurul Huda Octaviansyah, Nala Ova Emilia Paramastuti, Lujeng Pramana, Reynaldi Rafi Prasetyowati Prasetyowati Pratama, Muhammad Diarnanda Surya Pratiwi, Ngindi Fadhilah Prinajati, Purnomosutji Dyah Puji Hastuti Purba, Leony Sanga Lamsari Purwanto, Toni Putra, Gede Suyoga Ariasta Putri Rahmawati Putri, Kintan Ananda Putri, Meri Safarwati Putri, Nabila Farahdila Putri, Sakila Qamariah, Qamariah Qomaria, Nyimas Siti R. Rusli R. Sapto Hendri Boedi Soesatyo R. Siti Pupu Fauziah Rachmad Imbang Trittjahjono Rafika Nur Rahmaniah, Nurul Rahmatania, Alvina Rahmiatul Aula Ramdhan, Jovin Ganda Rani, Rani Apriani Ranny Septiani Ratnaningsih, Rini Rd. Dian Herdiana Utama, Rd. Dian Herdiana Rejokirono Reniati Reniati Retno Utaminingsih Riauli Susilawaty Hutapea Ridwan Purnama, Ridwan Rina Pratiwi Pudja I. A Rinaldi, R Risdianto Hermawan Rizzaludin, Rizzaludin Robissalami, Devi Roesmayanti, Dewi Rosuul, Muhammad Ruhadi Ruhadi Ruhana, Nafisah Rulyanti Susi Wardhani Rusmini Rusmini Ryan Rahmadi, Ryan Sa'adah, Denda Safitry, Rusni Saputra, Wahyudi Maulida Saputri, Angelia Sarah Miriam, Sarah Sari, Fikry Ulan Sari, Whidya Udaya Selfiana, Selfiana Senen, Syamsul H. Septiyani, Ranny Setyo, Yohanes Shanta Rezkita Sholihati Amalia Sianipar, Kevin Osda Sianturi, Risbon Silmi Hibban Falah, Silmi Hibban Singgih Tri Sulistiyono Siregar, Ahmad Parulian Sita, Masyitah Slamet Riyanto, Agus Sri Widadi St Fatimah Azzahra, St Fatimah Subawi, Subawi Sugiono Sugiono Suhardi Marli Suherman, Tiara Sukrisno, Sukrisno Sulaiman Sulaiman Sulastri Sulastri Sulistia Suwondo Sundawa, Irfan Noor Supriadi Supriadi Supriyadi Supriyadi Supriyati . Suyidno Suyidno Syafarina, Shenny Syafwandi, Syafwandi Syahputri, Anggelia Syahrilfuddin Syahrilfuddin, Syahrilfuddin Syamsul Hadi Senen, Syamsul Hadi Syarief, Mochamad Edman Tanjung, Tanjung Tedy Purwanto, Tedy Tira, Deviarbi Sakke Tri Widayatsih, Tri Tri Wijayanti, Yoga Trisniawati Trisniawati, Trisniawati Triwijayanti, Yoga Tsulis Amirudin Zahri Tubagus Ali Rachman Puja Kesuma, Tubagus Ali Rachman Puja Tutik Hamidah Uki Retno Budihastuti Ulianti, Gusti Ayu Putri Mei Utari, Sagita Wahab, Ramla Wahyuni, Rupi Sri Wanda Nugroho Yanuarto Wardhana, R M Doni HA Warsiyah Warsiyah, Warsiyah Wastukurning Purbandini Widhiartana, I Kadek Agus Widiyanti, Septi Widjadjanta, Bambang Widjajanta, Bambang - Wijayanti, Yoga Tri Winarso, Septerina Purwandani Yanti Rufaedah, Yanti Yety Rochwulaningsih Yokotani Yokotani Yuanita Syaiful Yuherman Yuherman Yuli Nawangsasi Yuliadi, Hendri Yusnarti, Mulya Yusnita, Mila Zaharuddin Zaharuddin, Zaharuddin Zahra, Salma Izdihar Zulfikar, Ryandi Zulkarnain, Zulkarnain Zusana A Sasarari