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Hamdan Hamdan

Pascasarjana Universitas Muhammadiyah Yogyakarta konsentrasi Pemikiran Hukum Islam

Author-ID : 273370

Religion Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Medicine & Pharmacology Nursing Physics Public Health Social Sciences Veterinary Other

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Title

Evaluasi Sistem Manajemen Antrean Di Puskesmas Sindangkerta Burhanudin, Irham Taufik; Hamdan, Hamdan
Jurnal Riset Rumpun Ilmu Ekonomi Vol. 4 No. 1 (2025): April: Jurnal Riset Rumpun Ilmu Ekonomi
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurrie.v4i1.4386

Puskesmas is one of the health services whose traffic is difficult to determine, because it cannot be predicted that people will get sick and need health services. The queuing system at the puskesmas is implemented through several stages, namely the first stage the patient goes to the counter to get a queue number, after that the patient will be called according to the serial number to be served. This has a big impact on patients who were previously queuing because they have to be willing to wait longer to get service. This queue system often causes various kinds of problems and patient dissatisfaction. The Queue Management System at the Sindangkerta Community Health Center has several problems, including long queue waiting times which tend to be detrimental to patients who will receive services. Long queues cause longer waiting times. The queue is not easily accessible to prospective patients, making it difficult to obtain a queue number. This research uses qualitative research methods with a descriptive type. Data collection techniques using direct observation techniques, interviews and documentation. Data analysis techniques using data collection techniques, data reduction, data presentation and drawing conclusions. The results of the research show that the evaluation of the management of the queuing system at the Sindangkerta Community Health Center is quite good, but there are still problems, including long queue waiting times and difficulty for visitors to get a queue number.

Co-Authors - Afrizal Abdul Karim Abdul Khalik Abdur Rahim, Abdur Achmad , Hamzah Adi Fadli Afifah, Yuliana Afnaini, Afnaini Agus Gunawan Agus Triyogo Agussalim, Agussalim Agustin, Yulia ahmad yani Aidil, Syahrul Ali Fathoni Alkadry, Ilhamuddin Alvionisa, Devina Alzamani, Raya Raditya Amalia Sutriana Amaliah, Neisya Amay Suherman Amiruddin Amiruddin Andi Saparia Andira, Rika Anggraini, Neng Shopa Ani Cahyadi Anindya, Andhika Ansharullah Ansharullah Aprina, Astia Ardana, Ardan Arfini, Baiq Desy Arief, Rahadian Ariyano Ariyano, Ariyano Asis, Abdul Aulanni'am, Aulanni'am Auliana, Sigit Ayu, Rani Azahra, Anggita Bahar, Irvandi Bahira, Andi Bangsawan, Indra Basuki Rakhim Setya Permana Boby Syefrinando budianto panjaitan Bunyamin Maftuh Burhanudin, Irham Taufik Carkid, Carkid Chaniago, Fransisiko Chaniago, Fransisko Crisna , Gede Cut Nila Thasmi, Cut Nila Damas Aulia Nata Daniel Happy Putra Deden Kurniawan Delita Sartika Deni Sunaryo, Deni Deriansyah, Deriansyah Deseria, Rita Devitasari, Ai Dewanti, Tri Mustika Djalil , Nur Alim Dwi Gemina Dwinna Aliza Edwards, John Eka Wahyudi, Andi Sultan Brilin Susandi El Wafa, Faqih Eliana, Lia Enika, Popya Erdiansyah Rahmi Eri Marlapa Erna Sofriana Imaningsih Erni Yuningsih Fadlilah Fadlilah Faisal Faisal Fatullah, Fajri Faturrahman, Dimas Fauziah Fauziah Fidzi, Ridhahani Fidzi, Ridhani Firdaus Muhammad, Firdaus Fitrah, Nur Fitria, Mita Fitrianda, J.M Eka G Riady, G Gunawan, Reyhan Algiffary Habibi, M. Fadly Hadi, Syukron Hafizuddin Hafizuddin Hamli, Haji Hanafi, N. D. Hapzi Ali Hasan, F. Herawati, Asih Hidayat Ma'ruf Hidayat Ma'ruf Hidayat, Yusril Hijriani, Fauziah Dwi Husnul Yaqin Husnurijal, Husnurijal Icca Stella Amalia Ihwani, Nurhadi Indah Rahmawati Indra Indra Indra, Raharja Indriany, Sudi Ismartaya Ismartaya, Ismartaya Iswandi, Lalu Jamilah Jamilah Jannah, Raihatul Japarudin Japarudin Jopi, Jon Bon Juhari Juhari, Juhari Juli Melia Jumarpati, Jumarpati Khalik, Abd. Kuraisin, Icin Kurnia, Ridho Lahabu, Irfan Lestari, Fitha Dieni Puja Lukman Hakim Lutfiyani, Lutfiyani M Junaidi, M M. Rafi M. Rasyid Ridha M. Rizky Mahaputra Made , I Mahaputra, M. Rizky Mahmuddin Mahmuddin Mareta Widiya, Mareta Martha Rahayaan, Octa Fya Masyhadiah, Masyhadiah Maulana, Hamdi Mauliddah, Sekar Rizki Ma’ruf, Hidayat Mochammad Darip Muchtar, M Ilham Muhamad Taridi, Muhamad Muhammad Massyat, Muhammad MUHAMMAD RIZAL Muhammad Yusran Muhdi Muhdi Mulya, Ayu Mulyadi, Lintang Munawar, Kholil Al Murdan Murdan, Murdan Mushofa, Mushofa Muslimahayati, Muslimahayati Muzdalifah, Dela Nabila, Efa Ayu Nafiuddin, Nafiuddin Najamuddin Najamuddin, Najamuddin Najwa Safitri, Rani Ayu Nana Adriana Nashuddin Nashuddin Nopithasari, Lola Nur'aida, Nifal Nurhardiyanti, Syifa Nuri Aslami Nurpadlan, Nurpadlan Nurul Rizka Nuzul Asmilia Ofan Sofian Paijan Paningaran, Indrawanto Pasassung, Rendi Patia, Gina Patmawati Patmawati, Patmawati Pérez, Carlos Praramdana, Gilang Krispiyadi Prayoga, Oka Prihadi, Yucki Puji Siswanto Putra, Abraham Rachmadi, Agus Raharja, Indra Rahmad Firdaus Rahmadi Rahmadi Rahmah Rahmah Rama Haiban, Ryando Ramadan Ramadan Ramdan, Ikbal Saepul Ramdani, Doni Ramdayeni Sakunti, Sri Ramiati Ramiati Ramli, Michrun Nisa Rapiko Rapiko Reny Dwi Riastuti Resmiati, Tati Ridha, Ridhatullah Assya'bani Ridhahani Fidzi Rijal, Ahlan Khoir Syah Rivaldi, Tubagus Reynal Rizal, Rusma Rizki Ramadhan Rizky Mahaputra, M. Rochman, Maman Romli, Ombi Rosmaidar Rosmaidar, Rosmaidar RR. Ella Evrita Hestiandari Rufaida, Erty Rospyana S. D.L. Tobing Sabda, Syaifuddin Sabilillah, Sahrul Saepudin Saepudin Safaatulloh, Asep Salam, Shoffan Abdus Saliman Saliman Samsuri Samsuri Samudro, Amzad Sanjaya, Budi Saputra, Aprinaldi Sari, I. P. Semuel, Semuel Septiana, Yuda Dina Sertika, Suci Shofi, Ahmad Sidik, Abdul Rahman Sifa, Neneng Silva, Maya Siti Masripah, Siti Siti Nurbayani Sohardono, Herry Sonny Indrajaya Sri , Putu Subasman, Iman Subroto Sapardan Suci Fitriani, Suci Sugeng Riyadi Sugianto, Efendi Sugiharto, Muhammad Samuel Suhandi Suhandi, Suhandi Suhardi Suhardi Sukiman Sukiman Sulistiyo, Urip Sumiati, Hj.Sumiati Summiyani, Summiyani Sunardi Sunardi Susanto, Ady Sutrisman Sutrisman Sya'bana, M. Zaki Syaeba, Muhammad Syaebah, muhammad Syafruddin Syafruddin Syaprizal, Syaprizal Syarif Hidayatullah Z Syarifudin Syarifudin Syarniah, Syarniah T Armansyah, T T Susilawati T. Armansyah tahir, aswar Tajuroh Afiah, Efi Takriyanti, Rizky Tine Yuliantini TN Siregar, TN Tongku Nizwan Siregar Tri Agustin, Tri Tuha, Panca Tuah Ujang Badru Jaman Umar Mansyuri Untirtha Pratama, Gelard Usmaedi Usmaedi, Usmaedi Uswatun Hasanah Valentie, Ajeng Putri Wan, Tjik Wargianto, Wargianto Welson, Welson Wenny Novita Sari Widiantari, Dian Wydyanto Wydyanto, Wydyanto Yenni Yenni Yoga Adiyanto, Yoga yordani, Yordani Yuniar, Vira

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Journal : Jurnal Riset Rumpun Ilmu Ekonomi (JURRIE)