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Journal : West Science Interdisciplinary Studies

Bibliometric Analysis on the Use of Artificial Intelligence in Improving the Efficiency of Banking Financial Processes in Southeast Asian Countries Hendri Khuan; Loso Judijanto; Titiek Rachmawati; Tia Tanjung; Arnes Yuli Vandika
West Science Interdisciplinary Studies Vol. 2 No. 01 (2024): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v2i01.597

Abstract

This bibliometric analysis delves into the utilization of Artificial Intelligence (AI) in enhancing the efficiency of banking financial processes within Southeast Asian countries. With the banking sector in Southeast Asia undergoing rapid technological transformation, AI has emerged as a pivotal force, promising improvements in operational efficiency, risk management, and customer experience. By analyzing the scholarly landscape, including citation metrics, network visualizations, trend analysis, and density visualization, this research uncovers key themes and trends in the adoption of AI in banking across the region. The study not only offers valuable insights into the evolving research domain but also provides guidance for academics, practitioners, and policymakers aiming to shape the future of financial processes in Southeast Asia.
The Effect of Customer Relationship Management, Digital Advertising, and Discount Programs on Customer Loyalty at Start-ups in Jakarta Frans Sudirjo; Faridah Faridah; Wahyuni Sri Astutik; Arnes Yuli Vandika
West Science Interdisciplinary Studies Vol. 2 No. 07 (2024): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v2i07.1101

Abstract

This study investigates the influence of Customer Relationship Management (CRM), digital advertising, and discount programs on customer loyalty at a start-up company in Jakarta. Utilizing a quantitative research methodology, data were collected from 180 respondents through a structured questionnaire employing a Likert scale ranging from 1 to 5. The data were analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS 3). The findings indicate that all hypotheses are positive and significant, demonstrating that effective CRM practices, strategic digital advertising, and attractive discount programs significantly enhance customer loyalty. Specifically, CRM showed a path coefficient of 0.293, digital advertising 0.223, and discount programs 0.351, with all paths being statistically significant. These results underline the critical role of integrated marketing strategies in fostering strong customer relationships and loyalty in the competitive start-up environment.
Analysis of the Relationship between IoT Integration and Digital Skills Training on Competency Development and Employee Performance at Bogor Start-up Dwi Aris Nurohman; Rahmi Setiawati; Arnes Yuli Vandika
West Science Interdisciplinary Studies Vol. 2 No. 07 (2024): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v2i07.1102

Abstract

This study investigates the relationship between IoT integration and digital skills training on competency development and employee performance in start-up companies in Bogor. Utilizing a quantitative approach, data were collected from 170 respondents through a structured questionnaire employing a Likert scale ranging from 1 to 5. The data were analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS 3) to explore the interconnections between the variables. The findings indicate that all examined relationships are positive and significant. Specifically, IoT integration and digital skills training significantly enhance competency development, which in turn positively impacts employee performance. These results underscore the importance of technological integration and continuous skills training in fostering employee growth and organizational performance within the dynamic environment of Bogor start-ups. The study provides valuable insights for managers and policymakers aiming to leverage digital advancements to optimize human capital and achieve superior business outcomes.
The Effect of Human Resource Information System (HRIS) Integration, Conflict Management, and Work Flexibility on Work-Life Balance in Banten Manufacturing Industry Dyah Palupiningtyas; Husain Nurisman; Muhammad Syafri; Arnes Yuli Vandika; Mei Rani Amalia
West Science Interdisciplinary Studies Vol. 2 No. 07 (2024): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v2i07.1107

Abstract

Within the context of the manufacturing sector in Banten, this research explores the impact that the integration of Human Resource Information Systems (HRIS), conflict management, and work flexibility have on the work-life balance of employees operating in that sector. Through the use of a quantitative research methodology, data were gathered from a total of 160 samples by means of a structured questionnaire that utilized a Likert scale that ranged from 1 to 5. Through the utilization of Structural Equation Modeling-Partial Least Squares (SEM-PLS 3), the data were examined in order to determine the links that exist between the variables. According to the findings, high-resolution information system (HRIS) integration considerably improves work-life balance by optimizing human resource operations and increasing employee access to information. Effective conflict management practices are shown to mitigate workplace tensions, further contributing to a better work-life balance. Additionally, work flexibility is found to be a crucial factor in allowing employees to manage their professional and personal responsibilities more effectively. The study underscores the importance of integrating advanced HR systems, adopting robust conflict management strategies, and promoting flexible work arrangements to enhance the work-life balance of employees in the manufacturing sector.
Analysis of the Impact of Mobile Application Implementation and Social Media on Increasing Tourist Visits in Yogyakarta Bekti Setiadi; Rahmi Setiawati; Margareta Manalu; Rizki Dewantara; Arnes Yuli Vandika
West Science Interdisciplinary Studies Vol. 2 No. 07 (2024): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v2i07.1114

Abstract

This study analyzes the impact of mobile application implementation and social media usage on increasing tourist visits in Yogyakarta using a quantitative approach. A total of 200 participants, selected through random sampling, provided responses on a Likert scale ranging from 1 to 5. Data were collected via structured questionnaires and analyzed using SPSS version 26. The findings reveal a significant positive correlation between the utilization of mobile applications and social media and the increase in tourist visits. The results suggest that enhanced digital engagement through these platforms can effectively boost tourism in Yogyakarta, providing valuable insights for stakeholders in the tourism industry to optimize their digital marketing strategies.
The Effect of Digital Transformation, User Experience, and User Interface on Customer Loyalty in Technology Startups in Bandung Frans Sudirjo; Dewi Endah Fajariana; Arnes Yuli Vandika; Unggul Sagena
West Science Interdisciplinary Studies Vol. 2 No. 09 (2024): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v2i09.1305

Abstract

This study investigates the influence of digital transformation, user experience (UX), and user interface (UI) on customer loyalty in technology startups in Bandung, Indonesia. A quantitative approach was employed, with data collected from 150 respondents using a Likert scale ranging from 1 to 5. The data were analyzed using SPSS version 26, and multiple regression analysis was used to determine the significance of the relationships between the variables. The results reveal that digital transformation, UX, and UI all have positive and significant effects on customer loyalty, with UX being the strongest predictor. These findings provide important insights for technology startups in Bandung, suggesting that enhancing digital processes, optimizing UX, and refining UI design can foster greater customer loyalty. This study contributes to the growing body of literature on the role of digital transformation and customer-centric design in building long-term customer relationships in the startup ecosystem.
Influence of IoT, Edge Computing, and Real-Time Analytics Systems on Optimizing Resource Management in the Indramayu Fisheries Industry Bekti Utomo; Rahmi Setiawati; Arnes Yuli Vandika
West Science Interdisciplinary Studies Vol. 2 No. 11 (2024): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v2i11.1446

Abstract

The fisheries industry in Indramayu faces challenges in optimizing resource management due to inefficiencies and a lack of technological integration. This study examines the influence of the Internet of Things (IoT), Edge Computing, and Real-Time Analytics Systems on resource management optimization in the fisheries sector. Using a quantitative approach, data were collected from 150 respondents and analyzed with Structural Equation Modeling-Partial Least Squares (SEM-PLS 3). The results reveal that IoT has the most significant impact on resource management optimization, followed by Real-Time Analytics Systems and Edge Computing. The integration of these technologies demonstrates a synergistic effect, enabling real-time data collection, efficient processing, and actionable insights. These findings underscore the transformative potential of digital technologies in fostering sustainable and efficient resource utilization. Practical recommendations include investing in infrastructure, enhancing technical skills, and promoting technology adoption through policy support. This research contributes to the growing body of knowledge on digital transformation in resource-intensive industries.
The Role of Market Transparency and Regulation on Investor Protection and Risk Management in Crypto Assets in Jawa Barat Fera Lufhidarani Pranita; Achmad Choerudin; Arnes Yuli Vandika
West Science Interdisciplinary Studies Vol. 2 No. 11 (2024): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v2i11.1450

Abstract

The rapid expansion of the crypto asset market presents significant challenges related to market transparency, regulation, and risk management. This study investigates the relationships between market transparency, investor protection regulations, and risk management in shaping investor confidence in West Java. Using a quantitative approach, data was collected from 195 active crypto investors through a Likert-scale questionnaire and analyzed using Structural Equation Modeling with Partial Least Squares (SEM-PLS). The results reveal that market transparency and regulation significantly influence investor protection and risk management, with regulation demonstrating the strongest impact. The findings highlight the synergistic role of transparency and regulation in fostering a stable and secure crypto market. This research provides valuable insights for policymakers, regulators, and market participants to enhance market integrity and investor confidence. Recommendations include strengthening transparency practices, harmonizing regulations with global standards, and integrating advanced risk management tools to mitigate uncertainties.
The Influence of Intergenerational Training, Information Technology, and Generational Conflict Management on Employee Engagement in a Jakarta Consulting Services Company Lestari Wuryanti; Ade Suhara; Nanny Mayasari; Arnes Yuli Vandika
West Science Interdisciplinary Studies Vol. 2 No. 11 (2024): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v2i11.1456

Abstract

The rapid expansion of the crypto asset market presents significant challenges related to market transparency, this study examines the influence of intergenerational training, information technology adoption, and generational conflict management on employee engagement in a consulting services company in Jakarta. Using a quantitative approach, data were collected from 250 employees via a structured questionnaire and analyzed with SPSS version 25. The results reveal that all three factors significantly contribute to employee engagement, with intergenerational training being the strongest predictor, followed by information technology adoption and generational conflict management. The study highlights the importance of fostering collaboration across generations, leveraging technology for efficient workflows, and addressing generational conflicts to enhance workplace engagement. These findings offer actionable insights for organizations managing diverse workforces in similar contexts.
Bibliometric Analysis of the Role of Employee Experience in Driving Digital Innovation Loso Judijanto; Novian Aldo; Arnes Yuli Vandika
West Science Interdisciplinary Studies Vol. 2 No. 11 (2024): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v2i11.1467

Abstract

Digital innovation has become a critical driver of organizational transformation in the modern business landscape, and employee experience (EX) plays a pivotal role in facilitating this process. This study employs bibliometric analysis to explore the evolving research landscape on the relationship between EX and digital innovation. Using data from leading academic databases, the analysis identifies key themes, trends, and influential works in the field. Findings highlight the centrality of transformation, performance, and human-centric factors, such as leadership, knowledge sharing, and collaboration, in driving digital innovation. Emerging themes, including sustainability, green innovation, and digital literacy, underscore the shifting priorities in the literature. The study also reveals significant research gaps, including the need for more longitudinal studies, individual-level analyses, and insights from diverse cultural contexts. Practical implications suggest that organizations should adopt a holistic, employee-centric approach to digital strategies, integrating technological advancements with initiatives that enhance engagement, skill development, and sustainability. This study provides a foundation for future research and actionable insights for practitioners aiming to leverage EX for sustainable innovation.
Co-Authors - Afrizal Abdul Muid Fabanyo Achmad Choerudin Ade Kurniawan Ade Kurniawan Ade Suhara Adnan, Ahmad Zaelani Afen Prana Utama Sembiring Afrizal Afrizal Agus Mukholid Agustina, Dian Resha Ahmad Cucus Ahmad Nur Budi Utama Ahmad Zaelani Adnan Ainun Jariyah Akhtar, Shazia Aldo, Novian Aldo, Novian Ali, Zainab Alim Hardiansyah Ambarwati, Rini Amelia S. Sarungallo Andi Naila Quin Azisah Aliasyahbana andrew shandy utama, andrew shandy Anggeraeni, Anggeraeni Anggit Wasesa Praja Anggun Nugroho Anggun Nugroho, Anggun Ansar Ansar Anwar, Wahyuni Aprian, Syawal Archristhea Amahoru, Archristhea Ardiana Batubara Ardiyanto Saleh Modjo Arfah, Andi Ari Kurniawan Saputra ARIEF BUDI PRATOMO Arief Yanto Rukmana Arif Mudi Priyatno Arifudin, Opan Aris Triwiyatno Aris Triwiyatno Arnadi Arnadi Asfahani Asfahani Aslam, Annisa Paramaswary Aslam, Bilal Aslan Aslan Astutik, Wahyuni Sri Bambang Prihantoro Nugroho Bambang Winardi Bambang Winardi Baso Intang Sappaile Basri, T Saiful Basri, T. Saiful Batubara, Ana Uzla Bekti Setiadi Bekti Utomo Bilondato, Nikma Chatarina Umbul Wahyuni Chevy Herli Sumerli Dadang Muhammad Hasyim Debi Herlina Meilani Debi Herlina Meilani Deddy Hidayat Devi Rahmah Sope Dewantara, Rizki Dewantara, Rizki Dewi Endah Fajariana, Dewi Endah Dian Resha Agustina Dina Ika Wahyuningsih Dora, Mechi Silvia Dora, Mechi Silvia Dunggio, Abdul Rivai Saleh Dwi Aris Nurohman Effendy, Femmy Eka Imama Novita Sari Eka Imama Novita Sari Eka Imama Novita Sari Eka Imama Novita Sari Eka Imama Novitasari Eko Sudarmanto Endrianto , Endrixs Endrixs Endrianto Fadhilah, St. Annisa Nurul Fahrijal, Rival Faiz Muqorrir Kaaffah Farida Arinie Soelistianto Faridah Faridah Faridah Faridah Fenty Ariani Feriyanti, Yang Gusti Fildansyah, Rully Fitriani.K, Fitriani.K Frans Sudirjo Frans Sudirjo Fujita, Miku Gilang Pranajasakti Guntur Arie Wibowo Gusma Afriani Guterres, Juvinal Ximenes Hakim, Nur Hamzah, Abd Natsir Hamzali, Said Handy Widjaya Hanifah Nurul Muthmainah Hannan Fadlurahman Harahap, Nur Afifah Harsya, Rabith Madah Khulaili Hazmi, Muhammad Helta Anggia Hendri Khuan Heri Aji Setiawan Hermansyah Hermansyah Hery Widijanto Hidayat, Deddy Hildawati Hildawati Hildawati, Hildawati Htwe, Thandar Husain Nurisman I Putu Dody Suarnatha I Wayan Adi Pratama Ikhwanto Asri Ilham Ilham Ilham Ilham Iqbal, Kiran Ismail, Rima Ruktiari Jackson Yumame Jasmin Jasmin Jasmin, Jasmin Jatmiko Wahyu Nugroho Jauhari, Burhanuddin Johannes Triestanto Joko Santoso Joko Santoso Judijanto, Loso K, Hairuddin Kasim, Jamila Kasmudin Mustapa Khrisna Agung Cendekiawan Khuan, Hendri Kirana, Sukma Ayu Candra Lan, Tran Thi Latifah Latifah Legito Lesmana, Tera Lestari Wuryanti Linm, Sofia Lola Yustrisia Loso Judijanto Loso Judijanto Luckhy Natalia Anastasye Lotte Lucky Mahesa Yahya M. Ammar Muhtadi M. Anwar Aini Made Susilawati Made Susilawati Manalu, Margareta Margareta Manalu Markus Wibowo Marwah Mayasari, Nanny Mei Rani Amalia Merakati, Indah Mislan Sihite, Mislan Moeis, Dikwan Mohammad Arifin Noor Much Deiniatur Muh Arnesta Arnanda Muh Reza Abdillah Muhammad Bitrayoga Muhammad Hazmi MUHAMMAD LUTFI Muhammad Mustofa Muhammad Syafri Muhammad Syafri, Muhammad Muhammad Syarif Hartawan Muhammadong Muhammadong Muhtadi, M. Ammar Mulia, Madepan Munazar Munazar Muthmainah, Hanifah Nurul Nam, Le Hoang Nampira, Ardi Azhar Nanny Mayasari Natasya Yunita Sugiastuti Ni Desak Made Santi Diwyarthi Ningsih, Yunia Noning Verawati Novianty Djafri Novycha Auliafendri Nukman Nunung Suryana Jamin Nur Afiani, Rulan Nur Asmah Nur Hakim Nuridayanti Nuridayanti Nurisman, Husain Nurlela, Lela Nurohman, Dwi Aris Nurul Aisyiyah Puspitarini Omar Ahmad Palupiningtyas, Dyah Pannyiwi, Rahmat Pasaribu, Daniel Peluw, Zulfikar Peng, Nam Pertiwi, Triani Prata Pranajasakti, Gilang Pratama, I Wayan Adi Priyana, Yana Qudratullah, Fyzria Raden Mohamad Herdian Bhakti Radiah Ilham Rahman Rahmat, Rezqiqah Aulia Rahmi Setiawati Rasmita, Dina Rezki Fitriani Rifky , Sehan Rina Destiana Rith, Vicheka Rival Fahrijal Rizki Andita Noviar Rizki Wahyudi Rosmawati Harahap Rosmiati Rosmiati Rovanita Rama Rovanita Rama Rulan Nur Afiani Rully Fildansyah Ruri Koesliandana Ruri Koesliandana Ruri Koesliandana Ruri Koesliandana Ruri Koesliandana Safarudin, Muhamad Sigid Sagena, Unggul Said Hamzali Samsul Arifin Samsul Arifin Santi Diwyarthi, Ni Desak Made Saputra, M. Khalid Fredy Sari, Nidia Wulan Sarungallo, Amelia S. Satria Eureka Nurseskasatmata Satya Arisena Hendrawan Sawaluddin Siregar Sayed Achmady Sehan Rifky Setiadi, Bekti Setiawan, Zunan setiawati, rahmi Setyorini, Dhiana SILVIA EKASARI Sima, Yenny Simarangkir, Manase Sahat H Soelistianto, Farida Arinie Sok, Vann Souisa, Wendy Sri Ariyanti Sri Widiastuti Sudarmanto, Eko Sudarmo Sudarmo sudarmo sudarmo Suhara, Ade Suharni Suharni Suharni Sumerli A., Chevy Herli Supriyanti Supriyanti Susanti Susanti Syafril Barus Syam Gunawan Syam Gunawan Syawal Aprian Tahir, Usman Tan, Ethan Tanaka, Kaito Tariq, Usman Tera Lesmana Thalib, Kiki Uniatri Thea Marisca Marbun B.N Tia Tanjung Tia Tanjung, Tia Titiek Rachmawati Titiek Rachmawati Toalib, Ramli Tri Budi Rahayu, Tri Budi Triyugo Winarko Triyugo Winarko, Triyugo Tu, Nguyen Minh Ummu Kalsum Unggul Sagena Upeka Mendis Usman Tahir Utama Sembiring, Afen Prana Utomo, Bekti Wahidyanti Rahayu Hastutiningtyas Wahyuni Sri Astutik Wardhani, Diky Wendy Souisa Wifasari, Septi Wijaya, Hamid Wiwin Susanty Wuryanti, Lestari Xiang, Yang Yamamoto, Sota Yana Priyana Yoga Dwi Goesty D.S Yulis, Dian Meiliani Yusuf Yusuf Zaenal Arief Zani, Benny Novico Zaw, Soe Thu Zhang Li Zohaib Hassan Sain Zulkifli Zulkifli Zulkifli Zulkifli Zunan Setiawan