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All Journal Al-Zahra : Journal for Islamic and Arabic Studies Jurnal Sosiologi Reflektif LiNGUA: Jurnal Ilmu Bahasa dan Sastra El-HARAKAH : Jurnal Budaya Islam DiH : Jurnal Ilmu Hukum Hukum Islam SALAM: Jurnal Sosial dan Budaya Syar-i Shaut Al-'Arabiyah Jurnal Ternak Tropika Englisia Journal JIP (Jurnal Intervensi Psikologi) Abjadia, International Journal of Education Madrasah: Jurnal Pendidikan dan Pembelajaran Dasar EnJourMe (English Journal of Merdeka) : Culture, Language, and Teaching of English Asy-Syir'ah: Jurnal Ilmu Syari'ah dan Hukum Jurnal Ilmu Pangan dan Hasil Pertanian Jurnal ORTOPEDAGOGIA Tell : Teaching of English Language and Literature Journal Lingua Franca: Jurnal Bahasa, Sastra, dan Pengajarannya Jurnal Pendidikan Bahasa Indonesia Arabiyatuna : Jurnal Bahasa Arab JURNAL KONSELING GUSJIGANG Jurnal SOLMA Al-Hayat: Journal of Islamic Education Ijaz Arabi Journal of Arabic Learning Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan JMKSP (Jurnal Manajemen, Kepemimpinan, dan Supervisi Pendidikan) Zeta - Math Journal JURNAL EDUCATION AND DEVELOPMENT Al Mi’yar: Jurnal Ilmiah Pembelajaran Bahasa Arab dan Kebahasaaraban JURNAL PENDIDIKAN TAMBUSAI JKIE (Journal Knowledge Industrial Engineering) JURNAL HERITAGE Jurnal Basicedu AT-TA`DIB WAJAH HUKUM AL-TANZIM : JURNAL MANAJEMEN PENDIDIKAN ISLAM AT-TURAS: Jurnal Studi Keislaman IJ-ATL (International Journal of Arabic Teaching and Learning) Jurnal Abdimas Mahakam TARBAWI: Journal on Islamic Education Ekspose: Jurnal Penelitian Hukum dan Pendidikan Maker: Jurnal Manajemen Asy-Syariah Jurnal Ilmu Hukum KYADIREN Community Engagement and Emergence Journal (CEEJ) El Banar: Jurnal Pendidikan dan Pengajaran Sakina: Journal of Family Studies HUKUM BISNIS Ushuluna: Jurnal Ilmu Ushuluddin Community Development Journal: Jurnal Pengabdian Masyarakat Al-Fusha : Arabic Language Education Journal Indonesian Journal of Law and Economics Review Jurnal Teknologi Informasi dan Komunikasi Riwayah : Jurnal Studi Hadis Unri Conference Series: Community Engagement Ulumuna Jurnal Cahaya Mandalika IAIC Transactions on Sustainable Digital Innovation (ITSDI) Jurnal Nuansa Akademik: Jurnal Pembangunan Masyarakat Jurnal Penelitian dan Pengukuran Psikologi: JPPP Journal of Educational Learning and Innovation (ELIa) Al Hikmah: Journal of Education Lugawiyyat JIWAKERTA: Jurnal Ilmiah Wawasan Kuliah Kerja Nyata Mimbar Agama Budaya Al-Fashahah: Journal of Arabic Education, Linguistics, and Literature e-SPORT: Jurnal Pendidikan Jasmani, Kesehatan dan Rekreasi Edu Sociata : Jurnal Pendidikan Sosiologi AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Journal Of Human And Education (JAHE) Jurnal PRIMED:Primary Education Journal atau Jurnal Ke-SD An Formosa Journal of Science and Technology (FJST) Jurnal Riset Hukum Keluarga islam Ar-Rosikhun: Jurnal Manajemen Pendidikan Islam Cendekia: Jurnal Kependidikan dan Kemasyarakatan Legal Protection for the Partnership Agreement Parties Asalibuna Journal of Indonesian Psychological Science (JIPS) Jurnal Basicedu Al-Istinbath: Jurnal Hukum Islam Jurnal Penelitian Ilmu Pendidikan Indonesia Cerdika: Jurnal Ilmiah Indonesia Technology and Informatics Insight Journal Eduvest - Journal of Universal Studies Melati: Jurnal Media Komunikasi Ilmu Ekonomi Electronic Journal of Education, Social Economics and Technology Priviet Social Sciences Journal Community: Jurnal Pengabdian Pada Masyarakat Kartika: Jurnal Studi Keislaman Sewagati IJED Hikami : Jurnal Ilmu Alquran dan Tafsir SABAJAYA Jurnal Pengabdian Kepada Masyarakat National Multidisciplinary Sciences International Journal of Research and Community Empowerment JIP (Jurnal Intervensi Psikologi) Al-fiqh : Journal of Islamic Studies Sinergi International Journal of Management and Business ALPHATEACH (JURNAL PROFESI KEPENDIDIKAN DAN KEGURUAN) KAFFAH: Jurnal Pendidikan dan Sosio Keagamaan Zona Education Indonesia Jurnal Ilmu Pendidikan dan Psikologi (JIPPSI) Jurnal Pengembangan Potensi Laboratorium Jurnal Pengabdian Masyarakat Nusantara International Journal of Sustainable Building, Infrastructure and Environment International Journal of Nusantara Islam Al-Fathanah Jurnal Studi Islam dan Pendidikan Agama Islam Prosiding Seminar Kesehatan Nasional Sexophone Studi Multidisipliner: Jurnal Kajian Keislaman Berasan: Journal of Islamic Civil Law Journal of Innovation in Teaching and Instructional Media JUSTICE: Journal of Social and Political Science Muta'allim: Jurnal Pendidikan Agama Islam Binamulia Hukum Lempuk: Jurnal Ilmu Kelautan dan Perikanan MOMENTUM : Jurnal Sosial dan Keagamaan Jurnal Kemitraan Masyarakat EDUKASI Al-Ahkam: Jurnal Ilmu Syari'ah dan Hukum Proceeding Of International Conference On Education, Society And Humanity Al Qardhu Jurnal Ekonomi dan Bisnis Islam Edukasia Islamika: Jurnal Pendidikan Islam Linuhung: Jurnal Manajemen dan Pendidikan Islam Educompassion: Jurnal Integrasi Pendidikan Islam Dan Global PESHUM FORUM EKONOMI: Jurnal Ekonomi, Manajemen dan Akuntansi Tafani BISMA: Bimbingan Swadaya Masyarakat Jurnal Ekonomi Syariah Mulawarman (JESM) El Wahdah : Jurnal Pendidikan Journal Mobile Technologies (JMS) Jurnal At-Tamwil: Kajian Ekonomi Syariah Dirasa Islamiyya: Journal of Islamic Studies Journal of Social Computer and Religiosity Jurnal Riset dan Pengabdian Interdisipliner Al-Irfan: Journal Of Arabic Literature and Islamic Studies Studia Islamika Tapis : Jurnal Penelitian Ilmiah JI-KES (Jurnal Ilmu Kesehatan) Indonesian Journal of English Language Teaching and Applied Linguistics International Journal of Educatio Elementaria and Psychologia
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The Development of Teaching Materials for Science of Nahwu Muyassar by Syauqi Dhoif Using a Constructivist Approach for Beginners at Islamic Boarding School Mustofa, Nurul Hana; Hasanah, Mamluatul; Huda, Miftahul
Arabiyatuna: Jurnal Bahasa Arab Vol. 8 No. 1 May (2024)
Publisher : Institut Agama Islam Negeri Curup

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29240/jba.v8i1.9346

Abstract

This research aimed to 1) explain the process of preparing the Simplified Grammar Book by Shauqi Dhoif in light of the constructivist theory is for beginners, and 2) determine the effectiveness of the developed Simplified Grammar Book. The development of Nahwu teaching materials was initiated due to several backgrounds, including: The unavailability of Nahwu teaching materials in Islamic boarding schools focusing on practical aspects, lack of supporting teaching materials for students to understand Nahwu, and the emphasis on the importance of improving Arabic text reading skills among students. These issues were addressed through this research. The researchers in this study used Research and Development (R&D) methodology, following nine steps out of the ten proposed by Borg and Gall. These entailed needs analysis, data collection, product design, product validation, improvement of the first product, individual product testing, improvement of the second product, field testing of the product, and improvement of the final product. The results of this research are as follows: 1) The developed educational materials consisted of 25 units to be implemented in 8 sessions. The educational materials included various exercises in grammar enhancing the understanding of grammar and analyzing Arabic linguistic texts. 2) The effectiveness of using the educational materials became evidence through the analysis of expert questionnaire data, which received a score of 86.5, classified as "good." The student questionnaire results also scored 86.6, categorized as "good." While the pre-test score was 57.0000, after using the developed teaching materials, the students scored 75.6800. This indicated a significant increase and the book was very effective for improving students' grammar knowledge and skills. The theoretical contribution of this research is that grammar teaching materials based on constructivist theory using the Shauqi approach can contribute to enhancing students' ability to understand and analyze Arabic texts.
Kontrol diri dan tawakal terhadap quarter-life crisis pada santri di pesantren Huda, Miftahul
Journal of Indonesian Psychological Science (JIPS) Vol 3, No 1 (2023): Journal of Indonesian Psychological Science (JIPS)
Publisher : UIN Maulana Malik Ibrahim Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18860/jips.v3i1.20649

Abstract

The phenomenon of quarter-life crisis is part of the growth process of almost all individuals in the adolescent development phase towards early adulthood. Therefore, this study aims to determine the influence of self-control and tawakal on individuals who experience quarter-life crisis. This study consists of three variables: self-control, tawakal, and a quarter-life crisis. The quarter-life crisis was the dependent variable, and self-control and tawakal as the independent variable. This study uses quantitative research methods with a correlational research approach. The sampling technique uses purposive sampling. There are 103 students as a population and 50 samples of students of Pesantren Al-Hikmah Al Fathimiyyah Malang from the calculations using the Slovin formula. The analysis technique used in this research is a descriptive analysis using the R Studio application. The results of this study show that control and tawakal play a role in individuals dealing with quarter-life crises. The effect of self-control and tawakal on the quarter-life crisis is 71.4%, while the remaining 28.6% is outside of the variables studied, namely self-control and tawakal.KEY WORDS: self-control; tawakal; quarter-life crisis; studentsABSTRAKFenomena quarter-life crisis menjadi bagian proses pertumbuhan hampir seluruh individu di fase perkembangan remaja menuju dewasa awal. Oleh karena itu, penelitian ini bertujuan untuk memaparkan bentuk pengaruh self control dan tawakal pada individu yang mengalami quarter-life crisis. Penelitian ini terdiri dari tiga variabel yaitu kontrol diri, tawakal, dan quarter-life crisis. Quarter-life crisis sebagai variabel dependen, kontrol diri, dan tawakal sebagai variabel independen. Penelitian ini menggunakan metode penelitian kuantitatif dengan pendekatan penelitian korelasional, teknik pengambilan sampel memakai purposive sampling, terdapat 103 jumlah santri sebagai populasi dan 50 sampel santri Pesantren Al Hikmah Al Fathimiyyah Malang dari hasil perhitungan menggunakan rumus Slovin. Teknik analisis yang digunakan dalam penelitian ini yaitu analisis deskriptif dengan menggunakan aplikasi R Studio. Hasil penelitian ini yaitu self control dan tawakal berperan bagi individu untuk menghadapi masa quarter-life crisis. Pengaruh self control dan tawakal terhadap quarter-life crisis sebesar 71,4% sedangan sisanya sebesar 28,6% di luar dari variabel yang diteliti yaitu self control dan tawakal.KATA KUNCIkontrol diri; tawakal; quarter-life crisis; santri  Copyright ©2023. The Authors. Published by Journal of Indonesian Psychological Science (JIPS). This is an open access article under the CC BY NO SA. link: Creative Commons — Attribution-NonCommercial-ShareAlike 4.0 International — CC BY-NC-SA 4.0
PENGARUH MERCHANDISING DAN PROMOTION TERHADAP IMPULSE BUYING PADA KONSUMEN TOKO BASMALAH SIDOGIRI Huda, Miftahul
Journal Knowledge Industrial Engineering (JKIE) Vol 4 No 3 (2017): Available online
Publisher : Department of Industrial Engineering - Universitas Yudharta Pasuruan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35891/jkie.v4i3.859

Abstract

Dalam skema penelitian ini masalah inti adalah apakah Merchandising dan Promotion berpengaruh signifikan terhadap Impulse Buying pada konsumen TOKO BASMALAH Sidogiri. Tujuannya  adalah mengetahui seberapa besar pengaruh Merchandising dan Promotion berpengaruh terhadap Impulse Buying pada konsumen TOKO BASMALAH Sidogiri. Untuk mengetahui hasil pada tujuan diatas maka menggunakan, metode analisis regresi linear berganda dan analisis korelasi linear berganda, dimana Variabel Merchandising (X1) berpengaruh secara parsial signifikan terhadap Impulse Buying dengan nilai koefisien beta sebesar 0.938. Dengan nilai thitung 27.942 > ttabel 1.98423 dan nilai p = 0.000. Hasil olahan data, pada analisis tersebut terbukti secara parsial tidak ada pengaruh yang signifikan antara variabel promosi (X2)  terhadap impulse buying dengan nilai koefisien beta sebesar 0.065.  dengan nilai thitung 1.946 > ttabel 1.98423 dan nilai p = 0.055. Berdasarkan dari hasil analisis terbukti bahwa secara simultan variabel yang meliputi merchandising (X1) dan promotion (X2) berpengaruh secara signifikan terhadap variabel impulse buying (Y). Besaran untuk kontribusi variabel merchandising (X1) dan promotion (X2)  adalah berpengaruh signifikan terhadap variabel impulse buying (Y) ditunjukkan dengan koefisien determinansi (Adjusted R Square) sebesar 0.889. Sehingga dapat kami simpulkan bahwa merchandising dan promotion masih efektif dijadikan sumber keberhasilan yang berorientasi untuk menciptakan impulse buying.
PENGEMBANGAN MEDIA DASI (DIORAMA SIKLUS AIR) UNTUK MENINGKATKAN PEMAHAMAN KONSEP SISWA KELAS V SD Yanti, Yulia Eka; Huda, Miftahul
Primary Education Journals (Jurnal Ke-SD-An) Vol 3 No 1 (2023): MARET
Publisher : Universitas Islam Raden Rahmat Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33379/primed.v3i1.2406

Abstract

This study aims to develop a learning media product named DASI (Water Cycle Diorama) so that fifth grade students' understanding of the concept of the water cycle theme 8 sub-theme 1 learning 2. The type of research used is Research and Development (R&D) research. The R&D model used is the 4D model (Thiagarajan). Data collection uses the necessary research instruments including: interviews, concept understanding tests, questionnaires, and documentation. The results showed that 1) the DASI media (Water Cycle Diorama) was declared suitable for use based on the validation results of media experts obtaining a final percentage of 100% with valid qualifications and the validation results of material experts obtaining a final percentage of 86% with valid qualifications. While the student response questionnaire obtained a final percentage of 89% with very decent qualifications and 88% with very decent qualifications for the large group. 2) the DASI learning media (Water Cycle Diorama) was declared effective for increasing students' understanding of concepts based on the average score of the small group pretest of 54 and the average score of the posttest of 76 while the classical pretest mastery was 40% and the classical was 80% with increased results learning by 40%. While the average score of the small group pretest was 48 and the posttest average score was 74.5 while the classical pretest completeness was 15% and the posttest classical completeness was 75% with an increase in learning outcomes by 60%.
Perancangan Sistem Informasi Kepegawaian CV. Langsung Jaya Berbasis Website Huda, Miftahul
Technology and Informatics Insight Journal Vol. 1 No. 1 (2022): TIIJ
Publisher : LP3M Universitas Putra Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32639/tiij.v1i1.27

Abstract

Sistem informasi memberikan banyak manfaat bagi penggunanya dengan menerapkan teknologi-teknologi terbaru sehingga system tersebut dapat digunakan secara maksimal dan efektif. Salah satu yang membutuhkan adanya system informasi yaitu CV. Langsung Jaya. CV. Langsung Jaya membutuhkan system informasi kepegawaian untuk mengelola data kepegawaian tersebut. Saat ini pengelolaan data kepegawaian masih sangat sederhana dan kelengkapan data yang ada masih sangat kurang. Adanya kebutuhan akan system informasi kepegawaian dalam penelitian ini yaitu menggunakan metode deskriptif. Selain itu metode pendekatan system yang digunakan adalah pendekatan terstruktur dan metode pengembangan sistem menggunakan metode Prototype. Hasil dari penelitian ini yaitu memberikan rancangan pada system kepegawaian di CV. Langsung Jaya dengan use case system kepegawaian dan gambaran kasar atau prototype yang tersetruktur.
Perancangan User Interface Aplikasi Mobile Explore Pariwisata Kabupaten Kebumen Huda, Miftahul; Hidayat, Farhan; Rohmah, Khilda Hania; Priyambudi, Radityo
Technology and Informatics Insight Journal Vol. 2 No. 1 (2023): TIIJ
Publisher : LP3M Universitas Putra Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32639/tiij.v1i1.461

Abstract

The tourism sector is an important sector and plays a strategic role in a district, promotion and marketing techniques are the most important part for the development of a tourism place. Mobile applications provide solutions in conducting promotion and marketing in the tourism sector. This journal aims to design an effective user interface (UI) for tourism applications in Kebumen Regency. The purpose of this study is to design an efficient user interface design for tourism mobile applications, taking into account user convenience and satisfaction. The method used in this design includes data collection through analysis and interviews. So that from the initial data collection which includes destination information and tourist recommendations. Furthermore, the design of this User Interface will be developed using the prototype method.
SHAPING INTERFAITH PERSPECTIVES: AN ANALYSIS OF INDONESIAN YOUTH VIEWS ON TRUST, SOCIAL INTERACTION, AND POLITICAL INCLINATIONS ACROSS SECONDARY SCHOOL Fatah, Anton Abdul; Huda, Miftahul
Jurnal Sosiologi Reflektif Vol. 18 No. 1 (2023)
Publisher : Universitas Islam Negeri Sunan Kalijaga Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/jsr.v18i1.2947

Abstract

The objective of this research is to analyze the viewpoints of young Indonesians during their adolescence and adulthood about trust between different religions, social interaction, and political inclinations. Specifically, it emphasizes how the duration of secondary school education might shape their viewpoints. This study used ordinal logistic regression analysis to examine panel data collected from the Indonesian Family Life Survey, which comprises a sample size of over 20,000 respondents. The findings indicate a decrease in the standard of individuals' interfaith conduct between 2007 and 2014. The research indicates that those who finished secondary school during the New Order era exhibit higher levels of tolerance towards interfaith ideas in comparison to those who completed secondary school during the Reformation era. The disparity might be attributed to the policies of the New Order administration, which prioritized national cohesion and stability while actively opposing religious "extremism". The research findings indicate that those who finished secondary school during the post-New Order era have a heightened inclination towards interfaith political socialization and preferences. The results of this study hold significant relevance in the current climate of growing intolerance and religious division, particularly with regards to the determinants of interfaith attitudes and behavior, as well as the role of education in fostering ideals of tolerance. Hence, this study underscores the necessity for additional longitudinal and comparative research on interfaith community interactions, including a broader spectrum of age cohorts and geographical areas.Penelitian ini bertujuan untuk mengulas perspektif generasi muda Indonesia pada usia remaja dan dewasa pada kepercayaan (trust), sosialisasi, dan preferensi politik lintas agama. Secara khusus, penelitian ini menyoroti bagaimana masa pendidikan sekolah menengah dapat memengaruhi perspektif mereka. Melalui analisis regresi logistik ordinal, penelitian ini menganalisis data panel yang diperoleh dari Survei Kehidupan Keluarga Indonesia, yang mencakup lebih dari 20.000 responden. Hasil penelitian menunjukkan adanya penurunan kualitas perilaku lintas agama masyarakat pada tahun 2007 hingga 2014. Data penelitian ini memperlihatkan bagaimana generasi muda yang menyelesaikan sekolah menengah pertama pada masa Orde Baru menunjukkan penerimaan yang lebih besar terhadap kepercayaan lintas agama dibandingkan dengan mereka yang menempuh pendidikan sekolah menengah di masa Reformasi. Perbedaan ini mungkin disebabkan oleh kebijakan rezim Orde Baru yang menitikberatkan pada pentingnya persatuan dan stabilitas nasional serta cenderung menentang 'ekstremisme' agama. Penelitian ini juga menunjukkan bahwa sebagian besar masyarakat yang menyelesaikan pendidikan SLTP/SLTA pasca Orde Baru menunjukkan kecenderungan yang lebih besar dalam aspek sosialisasi dan preferensi politik lintas agama. Temuan penelitian ini juga sangat penting dalam konteks meningkatnya intoleransi dan polarisasi agama saat ini, terutama terkait faktor-faktor yang mempengaruhi sikap dan perilaku antarumat beragama dan pentingnya pendidikan dalam mempromosikan nilai-nilai toleransi. Oleh karenanya, penelitian ini menekankan perlunya kajian longitudinal dan komparatif lanjutan tentang hubungan masyarakat lintas agama yang mencakup rentang kelompok usia dan wilayah yang lebih luas.
Taṭbīq al-Wasīlah al-Raqmiyyah "Klāss Dūjū" bi Istikhdām Namūżaj "Flībīd Klāsrūm" li Taʿlīm al-Lughah al-ʿArabiyyah Lubis, Chadijah Qubro; Huda, Miftahul; Munjiah, Ma'rifatul
Al-Zahra : Journal for Islamic and Arabic Studies Vol. 21 No. 2 (2024): Al-Zahra: Journal For Islamic And Arabic Studies
Publisher : Fakultas Dirasat Islamiyah, Univitas Islam Negeri (UIN) Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/zr.v21i2.42385

Abstract

Educational technology is a crucial tool for advancing the teaching-learning process, prompting researchers to explore supportive digital media. This study examined the impact of implementing the digital tool ClassDojo with the Flipped Classroom model in teaching Arabic to ninth-grade students at two schools in Medan. The research responded to the rising need to improve students’ Arabic skills and foster greater engagement in the learning process, especially amid shifts to technology-based models that support self-directed learning. This study employed a descriptive qualitative method to explore the experiences and perceptions of students and teachers regarding the implementation of ClassDojo using the Flipped Classroom model. Data were collected through interviews, observations, and documentation, as well as primary sources such as students and teachers and secondary sources such as previous studies and relevant literature. The researchers analyzed the data using statistical analysis tools and examined interview data to understand the impact of the Flipped Classroom model with ClassDojo on student learning. Results show that using ClassDojo in the Flipped Classroom model significantly improves students’ engagement and comprehension compared to traditional methods. This study highlights the value of integrating educational technology with innovative models like Flipped Classroom to enhance learning effectiveness and provide an interactive learning environment.
PENGARUH CITRA PERUSAHAAN DAN KOMUNIKASI TERHADAP KEPUASAN DAN LOYALITAS NASABAH DI KOPERASI JASA KEUANGAN SYARIAH (KJKS) ARJUNA PURWOSARI- PASURUAN Huda, Miftahul
HERITAGE Vol 6 No 1 (2018): Jurnal Heritage
Publisher : Program Studi Ilmu Komunikasi

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Case Study ini mempunyai tujuan untuk meneliti Pengaruh Citra Perusahaan dan Komunikasi terhadap Kepuasan dan Loyalitas Nasabah. Penelitian ini termasuk penelitian explanatory research. Teknik pengambilan sampel pada penelitian ini menggunakan purposive sampling sebanyak 34 responden. Metode pengumpulan data menggunakan kuesioner, analisa data menggunakan analisis jalur (path analysis). Hasil penelitian 1. Citra Perusahaan berpengaruh positif signifikan terhadap Kepuasan; 2. Citra Perusahaan berpengaruh positif signifikan terhadap Loyalitas; 3. Komunikasi berpengaruh positif signifikan terhadap Kepuasan; 4. Komunikasi berpengaruh positif signifikan terhadap Loyalitas; 5. Kepuasan berpengaruh positif signifikan terhadap Loyalitas. Temuan: Citra Perusahaan memberikan makna penting dalam meningkatkan Kepuasan, dan komunikasi memiliki makna penting dalam meningkatkan loyalitas dan kepuasan merupakan faktor yang dapat meningkatkan loyalitas, dan Kepuasan merupakan faktor penting yang dapat meningkatkan loyalitas nasabah.Saran: perlu memperhatikan variabel Citra Perusahaan dengan indikator-indikator yang sebaiknya disesuaikan dengan kepuasan pada obyek penelitian, dengan demikian diharapkan dapat menjelaskan bagaimana Citra Perusahaan meningkatkan kepuasan dan loyalitas nasabah.
The Effect of Loyalty Program and Service Quality on Customer Loyalty in Telecommunications Services PT PLN Icon Plus Huda, Miftahul; Supriyono, Supriyono
Formosa Journal of Science and Technology Vol. 3 No. 9 (2024): September 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjst.v3i9.11310

Abstract

The increase in people's need for access to information to connect with the outside world has triggered an increase in demand for telecommunications services, this has led to the relatively rapid growth of the digital telecommunications industry in Indonesia. This research aims to determine the impact of loyalty programs and service quality on customer loyalty. The research method used is a quantitative method using PLS in analyzing the results. There were 100 people as samples in this research obtained using a purposive sampling technique. This data was collected by distributing questionnaires to respondents via Google Form. The results of this research show that loyalty programs and service quality have a significant positive effect on customer loyalty in PT PLN ICON PLUS telecommunications services.
Co-Authors Abbas Arfan ABDUL AZIZ, MUHAMMAD Abdul Ghofur Abdul Halim Anshor Abdul Majid Abdullah Abdullah Abdurrohman Kasdi Achmad Fawaid Adam, Nabiilul Faruqi Agus Faisal, Vava Imam Agus Purnomo Agus, Hendro Agustra, Yuda Agwin Degaf Ahmad Akbar, Paisal Ahmad Dakhoir Ahmad Faqih Ahmad Izzuddin Ahmad Muzaki Ahmaddien, Iskandar Ahwan, Zainul Aidillah Suja Ainiyah, Roisatul Ainul Yaqin Aji, Lexi Jalu Ajizah, Nur Al Fata, Umar Alfan, Ahmad Syauqy Ali Maulana, Muhammad Rizky Ali Wafa Alqoisya, Naswan Amalia, Dian Risky Amalia, Mahda Amaliyah, Arij Aminuddin, Lutfi Hadi Amiril Mukmin Ammar Zainuddin, Ammar Amr, Amr Yazid Pikoli Amrin Ana Silviana Andriyani, Widyastuti Aninditiyah, Galuh Anis Dwi Winarsih Anisah, Suria Anjani, Adhistria Rahma Annisa, Dina Nur Anwar, Mohammad Shohibul Arfiyani, Ratna Fadiyah Arief Rahman Hakim Arief, M. Romli Arifah, Bilqis Arifin, Bambang‎ Syamsul Arizanda Rahayu, Ruci Armeria Wijaya, Armeria Arsani, Ade Marsinta Arum, Dewi Puspa Asep Nursobah, Asep Ashfina, Syarifah Wilda Mairoza Assefi, Khaikal Fasya Astari, Yeni Aswin, Fauzi Azka Nadhira Azwar Annas, Azwar Azzahrani, Della Bakhiet Ahmad, Bakri Muhammad Bawamenewi, Arozatulo Bayani, Mufasirul Benidha, Benidha Roos Feri Nisa Billa Afifuddin, Reza Budhi Utami Cahyo, Moh Dzaky Adi Cahyo, Wahyu Wulan Chadidjah , Sitti Damayanti Masduki Daradjah, Zakiah Muftie Dedi Mulyadi Devgan Dewi ANGGRAENI Dewi Chamidah Dewi, Audina Uffila Dinanti, Syintia Dwi Dini Ermavitalini Ediyanto Edy Thoyib, Muhammad Effendi, Darwin Eka Satriani Eka, Audinah El Syam, Robingun Suyud Enok Rohayati Ernawati Erni Haryanti Eti Hadiati Eva Anggraini Fadilah, Ely Fadri Geovanni, Abid Renata Fajar Fajar Fandillah, Isnaini Farhiyah, Faroh Dina Fatah, Anton Abdul Fatahillah, Fatahillah Fathurrahman Fathurrahman Fatimah, Silfi Fatimatuz Zahro Fatwanti, Devi Fauzi Ahmad Muda Fauzi, Ah Sulhan Fauzi, Ikbar Fauzi, Muhammad Farid Fauziah, Lulu Fauziah Febriyani, Anisa Fendi Setyawan Fernanda, Adwita Fhauzie, Nur Riyan Firmansa, M. Fitriani, Namiyah Fitriani, Novi Era Gofur, Muhamad Abdul Gusti Nur Hafifah H. Mukran Roni, H. Mukran Hadi Prayitno Hakim, Faishol Hamdani, Aristiono Handayani, Nur Azizah Hapsari Titi Palupi Harahap, Wisnu Prayudha Havana Harianto, Bambang Bagus Haris Mahmudi Haris, Kharisma P.K Haryadi, Yudi Haryanti, Ely Haryanto, Toat Haryono Haryono Hayat, Marsya Helmawati Helmawati Hendar Riyadi, Hendar Hendro Nurhadi Herlina Hery Widijanto Hidayat, Farhan Hidayati, Tri Wahyu Hidayatul Firdaus, Dwi Hidayatullah , M Baihaki Hidayatullah, Muhammad Tegar Hikmah Hikmah Husain Husain I Gede Widhiana Suarda Ibrohim, Iim Ida Suryani Wijaya Idriana, Idriana ihsan, bisarul Ilham, M. Muslimin Ilhamsyah, Nur Syaban Imam Asrori Imas Kurniasih Imron, Muchamad Indra Indra Irham Irham Istikomah Istikomah Jamanuddin Jamanuddin, Jamanuddin Jannah, Rizka Roudhotul K, Agustang Kabalmay, Taqiyuddin Kamila, Nayyifa Farah Karim, Nusaiba Nisa’ul Khilmi, Akhmad Saifudin Khoirunnisa, Dyah Ayu Kholis, Hafidh Dinul Khotimah, Nadiah Husnul Komalasari, Nisa Kumalasan, Maharani Putri Kuni Nadliroh Kurniasih , Imas Kurniasih, Imas Kurniawan, M. Fakih Kusmayani, Anisa Eka Putri Kusumaningrum, Ayu Miranti Lagala, MZ Muttaqien H. Lely Ana Ferawati Ekaningsih Lestari, Rani Nur Indah Lestari, Sustika Lisnanti, Ertika Fitri Lubis, Arif Husein Lubis, Chadijah Qubro Lukman Hakim Lukman Nugraha, Ahmad Lukman Santoso M. Faisol M., Bella Ratri Maghfiroh, Rodiatul Maghfur Ahmad Maimunah, Iffat Mamluatul Hasanah Mangkulangit, Hartati Catur Marselina, Serli Maryam Maryam Maryam, Shovi Marzuki Marzuki Masajida, Nadyalis Ta'mara Maskhur Dwi Saputra Masruhan Masruhan Massofia, Fitrah Dinanti Mauladi, Teguh Ade Maulana, Donny Mega Fatimah Rosana Mia Nurmala Millenio, Gifford Adji Akbar Mochamad Hasyim Mohamad Erihadiana, Mohamad Muallifah, Muallifah Mufti Afif Mugera, Dan Muh. Aniar Hari Swasono Muhamad Fikri, Muhamad Muhammad Agung Wibowo Muhammad Fendrik Muhammad Ivan Alfian, Muhammad Ivan Muhammad Rizky Ali Maulana Muhammad Zaki Muhammadi, Acep Muwahid Muhtadin Muhtadin Muhtadin Muhyi ‎, Abdul Mujahidin, Moh Iqbal Mujino Mujino, Mujino Mukhlis, Sinthya Ziyadaturrahma Mukhlishah Mukhlishah, Mukhlishah Mulyanto Mulyanto Mun'im, Abdul Munijah, Ma’rifatul Muniroh, Siti Mumum Munjiah, Ma'rifatul Musthofa, M. Arizal Mustofa, Nurul Hana Muthmainnah Muthmainnah Nafiuddin, Nafiuddin Najih, Ahmad Abi Nasrulloh Nasrulloh Nasution, Herina Arafah Nawir, Muh. Syukri Neneng Hasanah Nikhlis, Neilin Nindyawati, Rorintha Pecky Noka, Isara Abda Noor Abidin, Fityan Izza Nur Ali Nur ‘Azah Nuraeni Nuraeni Nuraeny, Iin Oktavianto, Lucky Paramitha, Attahiraa Prajna Pardomuan Robinson Sihombing Pertiwi, Sri Sejeki Retna Pestalozi, Donni Petricia, Aisyah Prameswari, Mirma Prasetya, Widya Astuti Prastian Supriyadi, Aditya Pratama, Yhordana Cahya Priono, Agus Priyambudi, Radityo Puji Astuti Purnamasari, Teti Indrawati Puspita Wulansari Puspita, Erna Putro, Dimas Sujono Putu Widya Adnyani, Luh Qur’ani, Hidayah Budi Rachmat, Arie Raden Mohamad Herdian Bhakti Rahardini Karyono, Yulantika Rahmadhani, Oki Kusuma Rahman, Akmal Fawwaz Aulia Rahmat Aziz Rahmat Fadhli Rahmawati, Rahmawati Ramadhan, Ahmad Suci Ramadhan, Farida Aulia Razali, Nabihah Husna Reinnamah, tarla Elviva Reksiana Reksiana Renti Yasmar, Renti Retno Palupi Ribut Wahyudi Ridha, Faishal Ananta Ridwan, Mochammad Farid Rifa Hidayah Rikhusshuba, Nazila Rismawati Rizal Ramadhan Rizky, Mochammad Rohmah, Khilda Hania Rohmalina, Rohmalina Royyan Ramdhani Djayusman Rukmi Sari Hartati Sachbana, Ihza Safitri, Ayu Utami Salam, Moch Fadlani Salsabila, Alfi Rahma Salsabila, Alwanda Salsabila, Vania Alda Samosir, Adinda Hapsari Br. Santriani, Neli Sari, Anisa Fitria Sarmila, Dina Sa’idah, Anisa Wahdatus Senja Ikerismawati Septi Purnamasari, Dian Shafa, Ichwan Sholahuddin Sihombing, Dina Agnesia Sinaga, Victor Siti Aimah Siti Mumun Muniroh Siti Zahrah Slamet Slamet Slamet Suharto, Slamet Su'ud, Su'ud Sugirma Suhaini, Ani Suhala, Ahmad Wildan Suhartiningsih , Suhartiningsih Suhartiningsih Suhartiningsih Sujono Putro, Dimas Sulaikho, Siti Sulaiman Helmi Sulhan, M. Sulistyo, Firman Octhaviana Sunaryati , Titin Sundari, Marta Supala Supala, Supala Supomo Supomo Suprapto Suprapto Supriyadi, Aditya Prastian Supriyono Supriyono Susilawati, Sinta Yuni Sutaman Sutrisno, Sutrisno Suwandono, May Agus Syafiyah Syafiyah Syafutra, Wawan Syaifudin, Ahmad Anif SYAMSUL HIDAYAT Syarwani Ahmad Syarwani, Muhammad Syukur, Syukur Tambajong, Edgar Benedicth Yehezkiel Teguh Herlambang Thena, Thena Sutinah Tisnalia Merdya Andyastanti Toisuta, Hasbollah Triono Bagus Saputro, Triono Bagus Trisnawati Tuti Alawiyah Uffila Dewi , Audina Uffila Dewi, Audina Ulpah, Ghina Ulwiyyah, Hilwa Umar Abdul Aziz Umi Machmudah Umma Farida Ur Rohmah, Sifa Utomo, Styo Budi Wahyu Santika, Bunga Wahyu Wulan Cahyo Wakano, Abidin Wala, Wala Warnida, Husnul Wasilah Wasilah Wendi Boy Widianingsih, Heni Widiawati, Hestin Sri Widiyarsih, Trizky Wijaya, Marsella Intania Wildana Wargadinata Wiwik Dwi Hastuti Wiwik Prasetiyo Ningsih Wiwit Hariyanto Wulan Dari, Putri Yakin, Haqqul Yanti, Yulia Eka Yudarmawan, Faris Yudatama, Yossi Kurnia Yuhanna Yuniar, Adinda Ragil Yustisia, Karlina Karadila Zai, Oftafian Zen, Aatina Khairal `Athiyyah Zen, Sayid Muhammad Zubaydah, Sirli Zuhri, Achmad Syaifuddin  Abd. Karman